I'm worried by the type of staff that is hired by Akasia Netcare Hospital ICU Unit. In most instances when they report for duty, it is their time to catch up, no urgency whatsoever to report to their allocated patients. when the night visit concludes, by 19h45, there is no one in sight, mind you i'm talking about a critically ill patient, when you ask they tell you that they are attending to an emergency. Patients are left by themselves, warning alarms beep by themselves, no one seems to...

Category : Medical

(0) Replies

Country : South Africa

Consultant kept me on the line for over 30 minutes, logged my claim with a reference number only to be told that I was not covered for this specific claim. Don't be fooled, you are only part of "the royal family " until you have a claim. After a mumbo jumbo email received in response to my emailed complaint, a sugary sweet consultant called me to tell me how sorry she was for me. At the inception of my policy I requested a hard copy to refer to, never received. I requested this again 3...

Category : Insurance

(0) Replies

Country : South Africa

I purchased a Renault Kwid from Renault, The Glen in February 2017. After waiting 5 weeks just to take delivery of the vehicle, when I arrived to fetch the vehicle none of the paperwork had been prepared as yet, so my son and I sat and waited for over 2 hours while this was being prepared. The car hadn't been covered or prepped for collection either. Once all the paperwork was done, it was past 17:00, and due to the late submission of paperwork to the insurance company, the Salesman...

Category : Retail

(0) Replies

Country : South Africa

My PVR Decoder which is a xtra view linked to the Explora just stopped working. As it is insured I took it to the DSTV Customer Service Centre in Randburg and was replaced with the same. I got home the same problem persisted and we called an Installer who after calling the customer service line, spending R100 of airtime and almost 3 hours of fiddling concluded that the replacement instrument was not adequate. We have now driven around from Joburg East to West bringing along the Explora as...

Category : Satellite Services

(0) Replies

Country : South Africa

I took my L shaped leather couch for repairs on the 1st of February. I paid an amount of R17000. They promised to do an excellent job and to deliver within 3 weeks. However they only delivered on the 15 of March and unfortunately the couches were poor quality. I complained and they came to fetch them on the 10th of April. Until today the 27th of July I still haven't received them. I have been phoning, sending whatsapp messages and I don't know how many times I have been going to the shop....

Category : Home Improvement

(0) Replies

Country : South Africa

I have phoned them numerous times and they keep on escalating my request but I get no joy or feedback from them now they deduct money from my account more than what they should, they will send a installer to me but after two months I have not even had a phone call from one of their installers, I think their service is poor no wonder a person gets angry, they force you to get upset and rude.

Category : Satellite Services

(0) Replies

Country : South Africa

Yesterday i went to Sunward Park KFC drive thru and i waited for long to get my order had to switch off the ignition to my car twice. No one came to explain what the delay was and there was no one to assist us. When i got my order the lady did not even apologies. As i was leaving i realized my order was incomplete, i had to return and complain and only got hot wings for it.

Category : Fast Food

(0) Replies

Country : South Africa

I am very disappointed with Protea Glen Clinic its not the first time,i went to the clinic and the nurses would rather just sit and say donot enter from the time you open a file the administrator will attend to you after an hour or so and finally when the nurse attend to you they tell you to go and que on the other side because she cant help you and when you get to where you are refered you are told to come back tomorrow ,as a chronic patient I feel that my health is in danger

Category : Municipal

(0) Replies

Country : South Africa

My wife was hospitalised on 2/3/2017 for an heart operation. Medical costs which was supposed to be covered under the hospital plan was taken from my Medical Savings Account which resulted it been depleted completely. I was also send letters stating that I have to pay the medical aid back for doctors accounts. when I queried this I was promised that my account will be rectified and it is still not done even after many e-mails.

Category : Medical Aid

(0) Replies

Country : South Africa

A Shell Attendant filled my car with wrong Fuel when i clearly stated the fuel type, and my fuel tank cap is boldly written "Diesel Only" that even my 6 year old can read. I only realised when i got stuck in the middle of no where in the dark when my car started jerking that something was wrong and when i reviewed my receipt, she had filled petrol instead. My husband had the car towed back to them and they gave us the worst attitude, claiming it is not their fault as the car left the...

Category : Service Stations

(0) Replies

Country : South Africa

I had the agreement with Nedbank that I will pay R3000,00 against my personal loan for about 4 months the I will double the amount to R6000,00 . The consultant told that everything is recorded, the arrangement done telephonically. Now on the 25 July 2017 Nedbank took all my money on my account instead of R3000,00 and called them explain that I don't have even the money to or buy a bread for my children , they did even left the money to pay for lights. If called the consultants simple they are...

Category : Loans

(0) Replies

Country : South Africa

I have been loading airtime on my fone and it always disappears I always have data and I am always on data mode but my airtime always disappears and I am not sure why or how. This is not the first time, it has been happening foe quiet some time. It seems I am not supposed to keep airtime on my fone, I am very angry with your poor service regarding this because i have called your contact centre to complain about this and I received no assistance. Just this morning I loaded R55...

Category : Telecommunications

(0) Replies

Country : South Africa

I have been loading airtime on my fone and it always disappears I always have data and I am always on data but my airtime always disappears and i am not sure why or how. This is not the first time, it has been happeni. It seems I am not supposed to keep airtime on my fone, i am very angry with their poor service regarding this because i have called their contact centre to complain about this and I received no assistance. Just thia morning I loaded R55 airtime and bought 35 worth of...

Category : Telecommunications

(0) Replies

Country : South Africa

I am on contract with Vodacom our agreement was the deduction of R150.00 per month and they give me 500 Buddle but instead they deduct R224 and they don't give me my buddle but they load to another number when I call and enquire and complain, they don't help me but they say I must send my ID Copy and Affidavit I done that but still no help. I took a decision of stopping the stop order so that they can be able to assist me but instead they block my number and my phone, please assist me I...

Category : STOP CORRUPTION

(0) Replies

Country : South Africa

I been paying my DSTV since December 2005. I never missed payments. Every month for the past 12 years.in May I was billed R640 in June 27.2017 I was billed R942.i Phoned the customer service to logged my complained. I was promised my account dept will phoned me back and that never happened, Multichoice over phoned their clients. I never received a call from Multichoice,never even you been with them for 12 hard years. I was informed I have applied for Price lock of R189.00 in 2015 May and...

Category : Entertainment

(0) Replies

Country : South Africa

I was admitted in hospital from 03/04/2017 to 07/04/2017 and got authorisation from the medical. they paid the claim from day to day benefits which my whole family not to consult the GP because of insufficient funds and other DR's sending me final message because of GEMS taking their own time to resolve this even after I made several calls. I applied for a CHRONIC MEDICATION on the 06/07/2017, made a follow up on the 19/07/2017 and was told it was approved and they will deliver the...

Category : Medical Aid

(0) Replies

Country : South Africa

Policy number: 915222758 Alitta Molebatsi Car: Toyota Fortuner YKL 957 GP To whom it may concern I am writing this complain full of disappointment from First for women insurance as well as their panel beaters branch called Auto Magic in Boksburg. Herewith the information for my complaint and I hope you will be in a position to assist me. On the 21 April 2017, I did report a claim with first for women insurance for my Toyota Fortuner side mirror. I requested one of the consultants to...

Category : Insurance

(0) Replies

Country : South Africa

Lechner GmbH is a Scam company in Germany. We tried to import Peanuts from them and after making an advance payment, we never recieved any feedback from them. Our calls were rejected and emails never returned. with contact per Mr Martin krause

Category : General

(0) Replies

Country : South Africa

In September 2015 I bought a second hand Peugeot 3008, Crossover at value of R160 000.00. Hardly a month later owning the car engine indicator on the dashboard went on resulting to a car loosing power. I immediately reported the problem to Peugeot Dealer at East London were I purchased the car to fix the problem. I was told to bring in the car to the dealership for fixing but did the same thing when I received it back until this day. Currently the car is motionless and I have a burden of...

Category : Motor Industry

(0) Replies

Country : South Africa

In September 2015 I bought a second hand Peugeot 3008, Crossover at value of R160 000.00. Hardly a month later owning the car engine indicator on the dashboard went on resulting to a car loosing power. I immediately reported the problem to Peugeot Dealer at East London were I purchased the car to fix the problem. I was told to bring in the car to the dealership for fixing but did the same thing when I received it back until this day. Currently the car is motionless and I have a burden of...

Category : Motor Industry

(0) Replies

Country : South Africa

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