GOOD DAY, MY NAME IS ZONDI.I BOUGHT A DOLL FOR MY DAUGHTER AT SHOPRITE NEWTOWN JUNCTION ON THE 9/11/2018 THAT WAS MARKED DOWN. WHEN I GOT HOME MY 3YEAR OLD DID NOT LIKE THE DOLL,ACTUALLY SHE WAS SCARED OF THAT DOLL. I WAS NOT WORKING THE WEEKEND SO I WENT BACK ON THE 12/11/2018 ASKING IF I COULD EXCHANGE IT, TO MY SUPRISE I WAS TOLD THAT REDUCED STAFF ARE NOT EXCHANGED.I ALSO WORK IN RETAIL AND ACCORDING TO MY UNDERSTANDING A TILL SLIP SHOULD SPECIFY THAT FOR CUSTOMERS.I ASKED TO SPEAK TO THE...

Category : Retail

(0) Replies

Country : South Africa

I was admitted to hospital on 31 August to undergo surgery on my arm. During surgery they took a biopsy of the bone in my arm. It was determined that I had an antibiotic resistant bacterial infection in IV treatment of very strong antibiotics. On 3 Sept 2018 the doctor put in a special request for the medical aid to pay the IV treatment at home because it is cheaper for the medical aid to get it at home than paying the hospital for 6 weeks. On 26 September no authorisation was issued yet....

Category : Medical Aid

(0) Replies

Country : South Africa

I bought garden furniture from the ebucks store. it was delivered 10 November however one of the chairs were broken. Since Saturday, 10 November I've emailed [email protected] Each time i'm asked for a photo of the broken chair. I sent it to them since Saturday in different format.On Monday, Siyanda Gazi called me to ask me to email it to her email address, which I immediately did. yesterday, I got an sms notifying me to send the pictures to [email protected] for attention Siyanda. I...

Category : Home Improvement

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Country : South Africa

I received the most shocking experience from Dischem in cresta mall from the dispensary manager, I went in and bought tablets on Monday 12/11/2018. after taking 2 of the tablets I noticed they were expired 6 months back, I then went back yesterday morning with the tablets and to my surprise the manager didn't even care that I drank 2 of those tablets and if they were gonna have side effects on me or not, he literally told me that it wasn't his problem as he got that stock from other branches....

Category : Medical

(0) Replies

Country : South Africa

You took my money and done nothing for me 550.00 I received a message to contact you I did and I am still waiting you so called receptions told me you will phone me right back ya right after that nothing I just hope you are not Planning on taking any more money for nothing done sorry I did see Hello w Peter first before doing any information or dealing with you very bad service from you and you supposed to help people not rip them off how sad

Category : Loans

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Country : South Africa

I refuse to buy groceries which carries the Halaal mark. At this Checkers however, there is NO Yogurt on the shelves which does not carrythe Halaal mark.

Category : General

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Country : South Africa

My Complaint is with Switch Consumables, 580 Louis Botha Ave, 1st Floor Gresswold centre, Johannesburg, Tel: 0873300496/0873516694. They (Frank) contacted me during June and introduce the company, that they are selling ribbons for printers and that it lasts longer than the usual ribbons, I asked them to send 5, after that I receive them and did payment, they send me 15 more ribbons this month (November) which I haven't ordered. I returned them with the courier as I haven't ordered them....

Category : Scams

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Country : South Africa

telkom has received my payment on the 8th november2018, my line is suspended it has taken me 25 calss spoken to numerous representives and managers. it is 7 days later and my suspension has not been uplifted. every time i get diffent answers and different promises. they are quick to suspend but once the receive the money they dont give a damn how long it takes to restore the lines i will not advise anyone to use telkm as the are incompetent and ddoes not know there jobs

Category : General

(0) Replies

Country : South Africa

I went into contract with Cell C on the 31st of October 2018 and I was supposed to receive two devices and a extra sim card for data. On Monday 5th of November I only received one device with its sim card and the extra data sim card. I phoned them and I was told it is with the courier company but two weeks later Still nothing being delivered.I tried to get into contact with Cell c again via phone and website but no response. It seems as if they say you get a lot of things but when they...

Category : Electronics

(0) Replies

Country : South Africa

I CALLED HOMECHOICE SEVERAL TIMES TO GET MY STATEMENT, I HAVE BEEN PAYING MY INSTALLMENTS BUT I HAVENT RECEIVE ANY STATEMENTS, I TRIED TO CALL THEM AND THEY SAID THEY ARE TRYING TO BE AS GREEN AS POSSIBLE AND THAT IS WHY THEY DONT SEND STATEMENT BUT THEY WILL SEND A CATELOQUE EVERYMONTH VIA POST, WHAT KIND OF THE COMPANY WHO DOES THAT, I ONLY NEED MY STATEMENT. IS IT TOO MUCH TO ASK????? PLEASE HELP ME

Category : Retail

(0) Replies

Country : South Africa

I have requested for tax certificate. No response from Sizwe. Membership number 04250520953.

Category : Medical Aid

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Country : South Africa

I recently joined Auto & General insurance company, after I was warned by a lot of people I know that they are the worst insurance company to do business with. Today I arrived at tiger wheel and tyre Wonderboom after my rear tyres were damaged. I submitted a claim, photos and a quotation that was asked from me by an agent who was assisting me called Nomsa. I arrived at Wonderboom at 12:00 today and waited for a response regarding my claim. I kept on calling, not the other way around and got...

Category : Insurance

(0) Replies

Country : South Africa

ARREAS CHARGED ON MY ACCOUNT AFTER I CHANGED BANKING DETAILS WITH THE CONSULTANT AT THEIR STORES, I WAS TOLD THAT THEY WILL DEBIT FROM THE NEW ACCOUNT GOING FORWARD BUT FOR SEPT I MUST GO AND PAY THE ACCOUNT MANUALLY AT PICK N PAY WHICH I DID AND HAVE SUPPLIED THEM WITH PROOF OF PAYMENT, AT THE END OF OCTOBER THEY FAILED TO RAISE A DEBIT ON MY ACCOUNT AND I WENT TO PICK N PAY TO DO THE MANUAL PAYMENT AGAIN AND SEND THEM PROOF VIA EMAIL TO THEIR MANAGER AND STILL HAVE NOT RECEIVED AN...

Category : Telecommunications

(0) Replies

Country : South Africa

Dischem have a Diaper Bag they give customers who register and spend a certain amount of cash and earn points. After calling on 4 separate occasions and being advised by 4 different people that I have made my target I was then advised by Head office that I do not qualify! The only action they were willing to take was to reprimand the staff I spoke to and give them further training. Surely they should be held accountable? After all, our conversations were recorded and as such as much as what a...

Category : Promotions

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Country : South Africa

I received and sms stating that my credit card qualifies for a 50% settlement discount. I contacted Standard bank to be told that the sms was sent in error. I asked the consultant if I could log a complaint. She provided me with her Team Leaders email address who asked me to email a screenshot of the sms received. This was sent on the 26th October 2018 at 16:16. I sent a follow up email to the team leader on the 1st November at 10:55 stating that I gave him enough time to address my query...

Category : Credit Cards

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Country : South Africa

My fax line stopped working about 6 months ago. we cancelled it at at Telkom Wonder Park office do not know if it is stopped then at the end of September I tried to cancel the other lines - was not able to do it at Telkom Wonder Park as well as online as well as the app. A lady at Telkom also promised to assist as a friend but even she was unable to cancel it the numbers to cancel is 011 440 6175 0117868114 0117869245 and 0861113843 Al the accounts is for DJ Slabbert trading as G&D...

Category : Telecommunications

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Country : South Africa

i am an active and gud payer account holder but was soo disappointed when I went to one of your branches in Pietermaritzburg church street uptown.My brother accompanied me to make a payment but staff members never realised we were together and they started talking very disrespectful am mean thing as he left the shop leaving be behind not knowing I Was with him they started gossiping about how urgly he was dressed they went as far as calling him Robocop, I reported this matter to the manager...

Category : Service Stations

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Country : South Africa

My problem relates to Didintle (911231 5548085). He together with Tshiamo set for N5 Trimester Examination in November 2014, while Tshiamo was writing electrical related subjects. To my disappointment Didintle cannot get the official results from the Department up to now. I called your office in January 2015 and spoken to a lady (white one’s accent). She gave me the results, telephonically but complaint about the number of subjects that Didintle wrote at once. She told me that he was not...

Category : Education

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Country : South Africa

I bought a canopy from beekman Silverton, in Pretoria in December 2014. Painting on the canopy and other things were of a poor quality. I register the problems with them and they promised to come for the canopy in January 2015. They refused to come and collect it as promised and wanted me to bring it. They only came to collect it on 27 January 2015. At that stage I was not happy with their service and demanded that I be refunded. They refused to refund me. I took the case to Scorpion Legal...

Category : Retail

(0) Replies

Country : South Africa

Louis Cronje To:[email protected] 30 Oct at 14:48 Hi, I bought in Feb'18 a 2005 A8 4.2 quatro which is still at Audi Center EL but will be removed this Friday. It got there by tow truck from KWT, I was with the truck, as engine over heated. I was then told by Ashley Griep that I must pay upfront R19 550.00 (eft attached) for stripping engine to determine cause/s of over heating. This was done - BUT - they could not say why it over heated!!!!!! ALSO,...

Category : Motor Industry

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Country : South Africa

I have given my car to Disa Auto Service in Somerset West on the 29 October 2018 to install shocks and fog lights ,Thursday they call to say my car is ready for collection when i pick up my car the radio light was on but the radio doesn't play immediately i ask them they said they also noticed that but their work didn't affect the radio i was ask to bring back the car next Monday i did but again my radio car was not fix, I am very disappointed with the service they gave its not my first time...

Category : Motor Industry

(0) Replies

Country : South Africa

In my knowledge hospitality is all about being welcoming and willing to assist town lodge Midrand leave a lot to be desired the place must loose all the stars,Sbonelo was the Male receptionist that attended to me, he knows nothing about treating people well am not sure where the guy was trained but I had to force information out of him information that he should give to me automatically as a guest. Now let talk about the hotel itself it smells of cigarettes on every corridor you walk...

Category : Hospitality

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Country : South Africa

FNB reversed a debit order without my authority. I was also not notified about that reversal. Now I'm left with a debt and I have no funds to make the payment to my debtor.

Category : General

(0) Replies

Country : South Africa

Benna Bok advertise products on sale, only when you order, you are informed that they do not have stock and there is a waiting period. I ordered and paid on the 28th of August and when I was informed of the waiting period, I then cancelled my order the very next day (I needed the travel bag for an overseas trip in September), only to be informed that they will now deduct 25% as a cancellation fee - they have not had any expenses as I cancelled immediately. They keep on referring to the T's...

Category : Retail

(0) Replies

Country : South Africa

During late April this year my husband was approached by VHI and told that we won an overseas holiday and we need to go and claim our price at a hotel in Kempton Park. We were very sceptical about this and asked them numerous times if this is timeshare which they denied. We were tempted into a presentation and made a lot of promises. One of these were that they will sell our mid-week break points from Holiday Club on our behalf which will give us a good monthly income. Together with that they...

Category : Travel & Tourism

(0) Replies

Country : South Africa

hi i took insurance cover in September 2018 with absa-idirect insurence , now that i have been involved in an accident im told that i did not disclose the claim that was not paid in 2016 from a different car, i dont undesrtand why i cannot be covered since my premiums are up to date and their bases of rejection cannot be found since the involved car in an accident is not even mentioned on the tape/disc they send me today 05/11/2018 i also dont undestand why i was not made aware that im...

Category : Insurance

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Country : South Africa

I arrived at till to pay,The cahier didn't even greet me,she just said plastic and asked why you don't greet are u angry 😠 and her respond was its non of my business.why you hire people who doesn't treat costumes in a right way.and her name is phila.

Category : General

(0) Replies

Country : South Africa

It is simply criminal that Telkom is allowed to advertise "unlimited internet" when their service is apparently so poor that at peak performance, "unlimited" offering they deliver LESS than the limted offerings poorly on horrendous performance; i.e. Speed Test Ping Telkom 226 Competitor 34 Downl Tel 2.78 Comp 13.34 Upload Tel 0.12 Comp 1.93 They have been "busy investigating" for ever! Surely guys , get out the market till you cab compete!!!!

Category : Internet Services

(0) Replies

Country : South Africa

My name is Noluthando Tyala ID no:8601031032086, i have applied for my UIF on the 17th sept 2018 and i was told to come back on the 17th october 2018 and before that date i received an sms from labour department stating that my UIF claim was rejected with no imformation as to why was it rejected, the sms only said i can submit a Notice of appeal or a shall call to enquire as to why. Indeed i called and i discovered that they need UI19 from FNB then i went back on the 09 october to submit the...

Category : Government

(0) Replies

Country : South Africa

I applied for a fibre line from TElkom on 21 OCTOBER 2018. Iwas told that I would get it within 5 to 10 working days as fibre was present in Loch Road Rondebosch. Problem 11 working days later no connection Their technician said that fibre was not available in my area. Conclusion : Telkom lies 2. multiple calls to service dept, unhelpful call center agents. Impression -Telkom is a poorly staffed company, poorly trained agents 3.telkom answers calls within 1 min to sales...

Category : Telecommunications

(0) Replies

Country : South Africa

I have a long standing ADSL CONTRACT that I pay R580.00 per month. To my dismay I have not had the adsl internet functioning since 07OCTOBER 2018. I have made numerous calls to the technical support system at mweb.Some of the technicians are plainly useless and poorly trained . They advised me that the problem is with Telkom. Telkom stated that they resolved the problem as per the mweb ticket. I still do not have the internet since 07 October 2018. Their rrecords (MWEB0 on data usage will...

Category : Telecommunications

(0) Replies

Country : South Africa

On the morning of the 01st November, and order via phone was placed for 2 bacon&egg sandwiches with no chips. When I went to collect, I told the cashier that the order was placed already, im just paying. Then she asked me, do you want chips with it and I said no. she asked me how you would like your eggs and I said the order was placed already. Im just collecting an paying. Her response to me was 'WHY DID YOU JUST SAY SO" and then I told her that it was what I told her when I came in. when...

Category : Fast Food

(0) Replies

Country : South Africa

I enterted in a contract with the Stock Market College. Their terms and conditions allow me to rescind the contract within 5 working days. I did so and when I spoke to my salesman He said his boss had already sent the info. I then got a phone call from their head office and I explained my plight and the gentleman gave me an email address to their credit department. I had sent them an sms with the specified five day period but I never got back my deposit of R1200.00 and further they went...

Category : Stock Market

(0) Replies

Country : South Africa

I live in Boshoff Street, La Hoff, Klerksdorp. There is a Vodacom Cellphone tower in our street. Alongside the road at the tower, someone has dug a huge hole with no warning that it is there. There is a large roll of optical fibre line in the hole. This has been left like this for at least two months, but probably closer to six months. Someone will ride or fall into this one night and be killed. I phoned Vodacom. They denied that there was a tower in Boshoff Street, even though I gave them...

Category : Telecommunications

(0) Replies

Country : South Africa

4 CITIES FURNITURE REMOVALS IS SCAMMING PEOPLE. THEY MAQUARADEAS A FURNITURE REMOVAL COMPANY BASED IN WC WHEN THEY DO NOT EVEN HAVE TRUCKS. THEY WERE A NO SHOW FOR PICKUP IN SEPTEMBER AND WHEN I COULD FINALLY GET HOLD OF THEM A LADY CALLED Elize Theron ADVISED ME THAT THEY WERE GOING TO COME FOR THE PICKUPA WEEK LATER. AFTER I SAID ANS ASKED FOR MY DEPOSIT BACK SHE SAID IT WOULD BE PAID AT THE END OF OCTOBER. OCTOBER HAS PASSED AND NOW SHE IS NO LONGER RESPONDING TO MY EMAILS NOR PICKING UP...

Category : Scams

(0) Replies

Country : South Africa

My phone was collected 6 weeks ago and I have not received my phone yet no phone call from them nothing but I am bring billed for a phone I don't have Mr price mobile for you

Category : Telecommunications

(0) Replies

Country : South Africa

We applied for the Afrihost Fibre package with Vumatel as the Fibre partner on the 28 August 2018 and were advised by Afrihost that it will take up to 4 weeks to install fibre to our address. Upon registering for the package we were requested to first state our location, i.e. physical address to ascertain whether there were existing Fibre installations in the area, to which we were advised that Vumatel was the existing company in the area and we were eligible to have fibre in our home. We...

Category : Internet Services

(0) Replies

Country : South Africa

I strongly feel that some MWeb employees should not receive salaries as it undoubtedly appears that they really don’t care about their clients. There is absolutely NO client service! On the 19th of July 2018 shortly after 12:00 as per appointment Mr Elmar Stoffels, one of the field sales agents of MWeb, visited myself and my Personal Assistant, Mr Herschelle Vries, at my offices/residence in Chrismar, Bellville to explain the much advertised fibre package. A few days later, namely...

Category : Internet Services

(0) Replies

Country : South Africa

With regards to my earlier complaint, I would also want to add that Cellinah said to me "You people are always like this" (during our telephone conversation) When I asked her what she meant, she didn't want to reply - I am sure you will be able to make your own deduction on this and hope that you act on this in order to keep customers

Category : Retail

(0) Replies

Country : South Africa

I wanted to return goods to Sheet Street Branch [email protected] at about 14h00. As I paid with a debit card, they can apparently only return cash. They said I must come back or go to another store!!! (already been to Centurion with same excuse) The manager, Celinnah, was then phoned to speak to me telephonically - she was EXTREMELY RUDE, insinuating that it is not their problem. The phone was put down in my ear twice! This empluee is in no way an asset, but a liability, to the store and should be...

Category : Retail

(0) Replies

Country : South Africa

I've been retrenched and have a policy to cover my installment for 6 months. Every month MFC still deduct the premium from my account and then I have to ask them for a refund. As from the 1st of October I wrote a few letters asking for a refund and they undertook to refund me within 7 to 14 working days, but nothing happens. According to my records the insurance still covers my premium up 'till the first of November 2018. Therefore, by the first of November they will have to refund me with...

Category : Financial

(0) Replies

Country : South Africa

I was a patient at maternity section, ward 63. Nurses they are not attending to patients when they need help with something and they are busy taking of the patients food for themselves. When ladies are asking for bedding and gowns, they are told theres nothing but we could see there was in the store room. After a patient complained to a cleaner who was screaming and talking,that she came from operation and needed rest, the cleaner told her you must go sleep at home this is not a private...

Category : Medical

(0) Replies

Country : South Africa

Is anything being done with GEPF not paying out pension timelously? This is ridiculous

Category : Government

(0) Replies

Country : South Africa

I am disturbed by pep staff who ignored me as the client only wanted to know when te shop is going to open as it was 09:10 already and staff sitting chatting to each other ignoring me trying to gain their attention.

Category : Consultant

(0) Replies

Country : South Africa

Hi I wud like to complain abt one of the cashier at Pep store in Newntown junctions in Johannesburg her name is Beverly she is so rude to customer's as I was there during the day today as I was queuing waiting for my turn she was rude to customers that she was helping them and wen I final got to her I ask her why is she rude to her customers she said to me I mast mind my own business and I as to her her behavior is not OK to us customers she said that's fine I must mind my business!! So nw hw...

Category : Family & Relationships

(0) Replies

Country : South Africa

Good day I bought a shoe at Charles & Keith mall of Africa about a month ago and I noticed that the shoe is cracking I took it back cause I work at Charles and Keith and gave it to my manager she then told me that the shoe was small and it has stretched then she sent our franchise manager a picture of the shoe and then I was told that I will not get any refund or exchange but I'm so surprised because this is a quality brand and it's suppose to last me but I'm being treated badly had it been...

Category : Retail

(0) Replies

Country : South Africa

Lay bye refund

Category : General

(0) Replies

Country : South Africa

I have flown FlySafair before and have had good experience and bad as well as delayed flights, but the worst is when I booked First Car Rental through them at a 15% discount (Lanseria to Cape Town return). All vehicles that I have rented on my business trips I have always filled the car on returning it to the company. However in this case it was a disaster. The car was checked and the guy who checked the vehicle on my return even thanked me for filling the car. However on receipt of the...

Category : Motor Industry

(0) Replies

Country : South Africa

I bought myself a Samsung S7 edge phone as I never had problems with any of my other samsung phones. I still have a S4 mini that is working. The S7 had been repaired twice for charging problems and moisture but it is a waterproof phone. I an really dissatisfied with this phone.

Category : Electronics

(0) Replies

Country : South Africa

Clientel sold unlawfully one of their products to my Aunt by illegally swipping her bank card so that they can run unauthorised debit order that she cannot even reverse it at the bank. Now my aunt must suffer cause of the clientele bogus and scammers so called consultants who stand in the malls and rob innocent people of their hard earned and last money. Clientel so called consultants use a small device to steal peoples' money . They make you swipe your bank card and enter pin code by so...

Category : Insurance

(0) Replies

Country : South Africa

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