Dear Thabiso My Lenovo laptop has now gone in for repairs for the third time in the last 4 months from September 2016 and in the warranty period. I lost a lot of business when it went in for repairs the last 2 times.I am a Property Broker and my livelyhood depends on my laptop. It takes them 10 or more days to have a computer repaired. I lost Windows 10 when the hard drive was replaced in my laptop. I now have to purchase Windows 10. The previous one was a free download. I had to...

Category : Computers

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Country : South Africa

We purchase a home several months ago through Powrdev as part of a new housing development in Pelican Park.We were informed of our transfer date for 30 November 2016.We were aware that there was possibilities of delays which we were well informed of.We received a called near the transfer date informing us that there was a delay with our paperwork at the city of cape town and we would only receive our house 2 months later.We received a new transfer date and 10 before we to receive tge keys to...

Category : Building

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Country : South Africa

Mr price mobile did not notify me to cancel or continue with my contract which ended in Oct 2016.I phoned and cancelled during 1st week of December.They have debited my account for November December 2016. They continue debiting in January 2017.Lucky I had Insufficient funds for January so they only got R40 from my account.Debited R189 for November and December.Please help to stop them from debiting my account and to recover my money

Category : Telecommunications

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Country : South Africa

I am really pissed off by medscheme polmed .Their service is really falling apart.I went to the chemist the other day they refused to pay for my medication.moreover i am called by pathcare and radiologist that i must pay their money .why is polmed so incompetent .month end they deduct their money in full but i cannot be helped in full .Since this med scheme took over its a disaster .They pay what they want to pay .if they refuse they refuse

Category : Medical Aid

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Country : South Africa

I Xolisa Jonas lodging this complain against Telkom mobile. I took a cell phone contract with Telkom mobile but in a space of six months was giving me problems like nobody's business.I took it for repairs and after few days was told to pay R400 when i ask how possible is that as i am still paying their contract of 24 months, but only respond from them was that"i am paying for data and minutes". i asked them how am i going to use their sim card as i don't have a device which's with them? Can...

Category : Electronics

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Country : South Africa

We have a standard bank credit card with Standard bank for over 20 years in this time our credit limit has grown to over R 21000. Our available limit in December 2016 was R19000 as we still owed and amount for a washing machine that we purchase over 24 months ago.I made extra payments in November and December this was fund that we raised for my son's trip to Tokia as we were going to pay his Airline ticket with the credit card. When my husband went to the bank on the 9/01/2016 Thibault...

Category : Banking

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Country : South Africa

WOW went to checkers davenport centre to buy macaroni and cheese for lunch. what a waste of the little money that i did have. i was starving so i decided i'll take macarni and chees. Good Lord it was boiled macaroni wiht cheese thrown over it and the tomato didnt even smell fresh. very disappointed. considering they have all those sauces there i cant understand why they would give us dry macarni wiht no sauce. what nonsense is that.

Category : Fast Food

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Country : South Africa

Fairprice on Albertina Sisulu Road Tel: 087 260 3740. Im highly disappointed in Fairprice, HIGHLY DISAPPOINTED. I have been having a simple issue which I believe should have easily been sorted. I purchase a couch on 2016/12/16 which was delivered on 2016/12/17, I did advise Pule(Sales Person) that I will not available to receive it, however the security on my premises will receive it, in which he did. I arrived later that day to discover that the couch a had no attachable feet and the...

Category : Retail

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Country : South Africa

Esulwini Property Devemopment (Mr Brian Von Holdt) will not give us occupation to newly built house in Bedfordview - La Maison. We have paid them in full for the house. We have now received a letter from their lawyers demanding an additional R600 000.00. We requested a breakdown of the amount in December 2016, we have not had any response from the their lawyer or from Esulwini Property Development. We have paid MILLIONS OF RANDS for our house and we are now homeless. They are absolute...

Category : Property

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Country : South Africa

We belong to this group for many years, but every year when we tri to make a booking for holiday its one argument over another, and there is no place available when requested on the North Coast. We have made payments the last two months with the very sam reference number that we use fore years that were not alocated correctly to our account, therefore the excuse when we enquire a booking, that we can't make a booking if we are in arrears?? Thye promiss to call back and don't! Henk&Mandy Du...

Category : TimeShare

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Country : South Africa

The bad service I experienced for the first time on the 22 December 2016 at Shoprite Checkers in Butterworth Eastern Cape near the taxi rank is extremely terrible. The money market staff starting from their Manager Mrs Gqubule to her cashiers needs customers service training every last one of them. After standing for a long time in the queue and you finally served, I noticed that they don't even greet customers in a friendly and professional manner and they look irritated and pissed off...

Category : Retail

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Country : South Africa

I have cancelled my insurance on 04/01/2017 On 09/01/2017 I send a email to them to refund my premium and Charney replied and said that the money will be back in my bank account in between 2 - 3 workng days . On 12/01/2017 , I emailed again to tell them that the money is not in my account and she said sorry for the delay but the manager signed the autherisation only then . Today is 16/01/2107 and the money is still not in my account and the don't answer my emails

Category : Insurance

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Country : South Africa

finance was taken out by my late husband for an overpriced car as well as no assurance signed when deal was paid out. We were married ANC so I was not a co signatory for the finance.I spouse passed away may 2016 and I advised BMW finance even going so far as to request they take the vehicle and sell on show room floor. My request were ignored in fact I did not even get a call back. After 3 months I took matters in my own hands and contacted a friend to sell the car. He helped by eventually...

Category : Motor Industry

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Country : South Africa

I have been passed around for weeks! Shocking shocking service! I asked for an early upgrade. I was told I would get a call in 48 hours. About a week later I get a call and a ref number telling me its done and I can go in store to get the upgrade...only to find - I must do this during office hours because more approval is required!! Then I call the call center, the idiot that answered put me through to retentions who were closed. I called again and spoke to a supervisor who gave me a number...

Category : Telecommunications

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Country : South Africa

I usually receive my airtime every 1st of the month and then in the morning I convert it to data and it lasts the entire month with out turning off my mobile data! This month i did not receive anything! When i called the girl on the line was so blunt and all she said was "Your mobile data was left on" when i told her that its impossible for R200 airtime to be used up within an hour she just said i was in the internet! she could not tell me what site i was or how long. She was so unassisting...

Category : Telecommunications

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Country : South Africa

I have never seen such horrible & traumatizing service from a so called manager at house & home at westgate mall. He did not even know what he was doing instead of giving me a solution regarding the faulty TV I bought from them. He was screening at me & as I was explaining to him that I want a replacement not a repair since its less than 3 months old, he would put a smack face as if I was talking rubbish. He raised his voice and all the stuff was watching us. Then I requested to speak to him...

Category : Electronics

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Country : South Africa

I bought a TV( JVC) in October 26 2016 and on the 12th Jan 2017 it stopped working. The TV would not switch on. So on the 14th I took the TV back to House & Home.when I got there I spoke to shanel who did not even know what she was doing she could not even give me answers so o requested to speak to a manager whom I had to wait for 30 mins because he was busy at the back. After 30 mins the manager decided to show up his name was Nicholas Kinana. What a rude and very unprofessional manager, he...

Category : Electronics

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Country : South Africa

hi On Saturday the 14 I went to pick and pay princess crossing to do my shopping. My mum and I saw coffee mugs that the were on special so we decided to buy them but when paying for the items it gave use the incorrect price. The cashier called one of her colleagues to check the price. The ladies name is Molpone Mosieleng on her return to she told us the mugs that we saw were not on special and these no price like that we saw. The lady was extremely rude to us so my mum decided to check...

Category : Retail

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Country : South Africa

My mother's water metre is leaking since last year october and we started reporting this issue with the tshwane municipality last year and they kept on telling us they will send a plumber but up until today we have not received any help at all we were given a lot of reference numbers and this is the last one we received 805354. my mother stays in soshanguve block V stand 745 cell number 0713922388 and mine is 0768299136 please help us. AT Mathe

Category : Municipal

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Country : South Africa

With my Dec 2016 statement I received I discovered there is R9800 goods bought fraudulently on my account. I did an affidavit at the police station and went to Edgars Festival Mall on 12 Dec to lock a fraud case. I spoke to Georgina at Festival Mall Edgars and she told me I don't have to worry about anything the fraud department will contact me in 2 weeks to sort out anything. On the 11th January 2017 nobody phoned me regarding my fraud case but received 2 phone calls from Edgars Collection...

Category : Retail

(0) Replies

Country : South Africa

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