we have taken out a contract with Telkom. they have put the wrong debit order date and debited our account when there was no money. we only recieve salary on the 27th but they debit on the 25th. they keep on putting charges through in the amount of R200 saying rejection fees. we have closed our account with bank and has been paying for over years cash at pick and pay. the contract renewed and we sitting with the same problem after 2 years, they keep on debiting an account which does not...

Category : Telecommunications

(0) Replies

Country : South Africa

I have lodge a claim with Santam insurance for my washing machine which spinner motor has seized. I have taken the machine to a electrician to see what the problem was. I have obtained a report and forward it to the insurance on the 21st of September 2020. I am still waiting for the insurance to get back to me what they are going to do. I have to phone constantly and today i have spoken to various consultants at the claims department who inform me that they dont know what the progress of...

Category : Insurance

(0) Replies

Country : South Africa

I have visited the Game Store in Springs mall to buy a bicycle and a wheat eater. At the door I was refused entry because I wore a Visor that covered my eyes, nose and mouth. I am a teacher and teaches 500 learners per week and speak to 42 teachers on a daily basis with the same visor, but could not enter Game store at Springs mall. No other shop had an issue. I could find no law that forbid a Visor. I went to Macro and bought everything with no problem. If this is the case I will tell all...

Category : General

(0) Replies

Country : South Africa

I have visited the Game Store in Springs mall to buy a bicycle and a wheat eater. At the door I was refused entry because I wore a Visor that covered my eyes, nose and mouth. I am a teacher and teaches 500 learners per week and speak to 42 teachers on a daily basis with the same visor, but could not enter Game store at Springs mall. No other shop had an issue. I could find no law that forbid a Visor. I went to Macro and bought everything with no problem. If this is the case I will tell all...

Category : General

(0) Replies

Country : South Africa

Dear All, I am a SASSA disability gr ant recipient. Recently they changed the date for the above grand to the 4th of every month. On filling in a form a few years ago to get the new SASSA card the form asked for my cell number. Today the 4th of October I arrived at my nearest Shoprite to collect my granton the 4th of October and they have not notified me of the change of date. Now its the 5th. Typical South African Mampara departments. They cannot even send me an sms.

Category : Government

(0) Replies

Country : South Africa

Bad service by Banenel he use f name when we asked for his help and refused to help us

Category : Property

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Country : South Africa

GOOD DAY ON 17/09/2020 MY ACCOUNT 1025520319 FROM NED BANK EASTGATE CHARGE OF R;185,00 IS NOT NORMAL CHARGE FOR MONTLEE FEES MY MONTHLY FEES IS R:72,00 CAN PLEASE HELP ME REVERSE THE AMOUNT OF R:185.00 REGARDS

Category : Credit Cards

(0) Replies

Country : South Africa

HYUNDAI : MAINTENANCE PLAN I would like to bring to your attention the following : I bought a second hand Hyundai, I10 1.1 GLS Manual, from Hyundai Constantia Kloof, Roodepoort on the 26th February 2019. The salesman took me to the office to take out a service plan. The lady worked out my service plan would cost R 7,776-54 up to a 72km service. (Made up of 30000kms or 24 months) I received no documentation regarding the service plan. Nothing stating what was or what was not...

Category : General

(0) Replies

Country : South Africa

I purchased a brand new Dixon phone from the store on the 12/08/2020 mentioned date, the phone is supposed to be an Android 9, but when I try to download certain apps I get a notification stating that my device is incompatible,I then took the phone black to the branch from whence I purchased it and explained the problem to them,they told me that they will send it back to the manufacturer as it clearly had a problem,they fail to give me a feed back,instead they become very rude, when I asked...

Category : Telecommunications

(0) Replies

Country : South Africa

I get to stand in the queue and wait for screening as it is covid-19 times, this guy (Victor Nzwana) just cuts in front of me not explaining anything then he gets screened so i politely ask him that i'm also waiting, he then turns with a stinking attitude and rudely telling me that "he is staff and i shall WAIT for him to do whatever that he has to do", the last time i checked Virgin active workers were asking the government to open gyms as they are financially struggling so then if I as a...

Category : Entertainment

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Country : South Africa

I paid of homechoice the money was owing them I need settlement letter but I'm struggling its been two weeks now

Category : Consultant

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Country : South Africa

What a shame! Went to Hifi Corporation at Clearwater Mall wanted to by a sound bar, asked for someone to help me - waited 10 min asked again, the guy shouted to someone at the front door to come and help - he just waved his hand and continued with what ever - (not another client - he was typing on his cellphone) waited another 10 min then walked out and bought a R16 000 bar at the Sound bar @ Clearwater Mall - obviously Hifi Corp is not interested in doing business here! - what a shame as...

Category : Home Improvement

(0) Replies

Country : South Africa

Yesterday morning 6 o'clock went to throw petrol in my car and I.was sitting in my car when the petrol hockey throw petrol in and he use the wrong key to open the tank with out letting me knowing he went to the cashier to get the card machine with the key he broke off my car then he give the in my hand broken with out me knowing the key was broken I was busy throwing water over the window and I got in the car to pick up the key and I notice the key is broken and I tell him it is broken then...

Category : Service Stations

(0) Replies

Country : South Africa

On Tuesday (22/09/2020) at 14h47 my nephew sent money (R6OO) via Pep Stores in Dannhauser in KZN. At 14h57 he sent me withdrawal number and pin number via Whatsapp but unfortunately I was already home at that time and I could not go and withdraw the money. When I went this afternoon (23/09/2020) to withdraw the money there was no money at the ATM. Luckily PEP Stores was in the same mall where I was trying to withdraw. I went inside and was told that the money has already been redeemed. I...

Category : Retail

(0) Replies

Country : South Africa

Hollywoodbets is scamming South Africans and no one seem to be holding them accountable. I placed a bet on daily lotto and won by four numbers! I usually write down my numbers from my bet history and my winning numbers are missing!!! Can someone please help!

Category : Scams

(0) Replies

Country : South Africa

I have lay-buy a wodrob at the Shop in February or March 2020. 15 September 2020 i went to pay off the lay buy and they told me that they don't have stock, i then asked for my refund and the sale lady was rude and disrespectful, told me to get off. they don't have good customer service at al.

Category : General

(0) Replies

Country : South Africa

MY CLAIM FOR FUNDS AT WORK WAS SUBMITTED ON THE 13TH OF AUGUST WHICH THE TURN AROUND TIME WAS 26DAYS FROM THE DAY OD SUBMISSION IVE BEEN TRYING TO GET HOLD OF THE CONSULTANT WHO HAS BEEN HANDLING THE CLAIM EVER SINCE BUT HAS HAD NO RESPONSE FROM ANY MANGER OR CONSULTANT IT HAS LEFT ME FURIOUS AS I HAVE HAD NO INCOME FOR THE PAST 2MONTHS AND MY CREDITORS HAS BEEN WAITING ON PAYMENTS ASWELL AS MY BANK NOW DEBITING ON NON FUNDS IN MY ACCOUNT THAT I WILL PAY FEES FOR. AND NOW MOMENTUM SAYS TAHT I...

Category : Insurance

(0) Replies

Country : South Africa

In a month of April if I am not mistaken my debit order that runs on the 1st each and every month did not go off as it supposed too and I had to make an eft payment. Little did I know that I was calling for trouble. I called in numerously with no positive outcome as it was during lockdown and consultant were working from home and there was a long wait in order to get assistant. Next bill came and I saw that Telkom has charged me R 202.41 for debit order returned which it was not my fault as I...

Category : Telecommunications

(0) Replies

Country : South Africa

I George nombita was a student than I had to attend a course in 2017. I went to Bloemfontein intec College to request for cancelation coz my course was starting March till October and the following year I was going for deployment. I filled a cancelation form but intec kept sending me messages that I owe them. Than I went for the 2nd time in June 2017 they made me to fill another cancelation form and requested the receipt of the deposit I paid. I told them I don't longer have it. I went to the...

Category : Colleges

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Country : South Africa

Hello, My name is Ziphozethu Buyana, I lost my cellphone in December the 14th. I sent the required documents on the 15th December 2019 and called Finrite to confirm if they have received the documents and they said they need a bill statement for insurance showing that the insurance has been paid, I went to Telkom to request the specific bill and ref no. When I got to Telkom an agent told me that the insurance is active and it has been active from the month I bought the device. An agent from...

Category : Insurance

(0) Replies

Country : South Africa

We bought a dishwasher at house and home. It broke down 4 times in one year. They don't want to exchange the dishwasher.

Category : Electronics

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Country : South Africa

My name is Thembelihle Prudence Gwala my membership no 27703342828 Bonitas medical I was Suppose to received my chronic medication on the 25/8/20 pharmacy direct when I phoned them they said I Must ask post office Montclair the depo I did I waited Hoping that I will receive them but nothing till today and It was charged to my medical aid I’m angry cos I don’t Think they care about my health,they are supposed to follow up and resend my medication must I die because Of them my I...

Category : Courier

(0) Replies

Country : South Africa

After placing an order, paying and having it confirmed for delivery I was advised on the morning of the planned delivery in an email that the stock was not available and I could get a voucher or refund. No offer of a replacement or alternative for a very carefully arranged gift delivery specially planned for a particular day. Certainly not the kind of service that the Net Florist ads lead us to expect. My first and last experience with Net Florist!

Category : Retail

(0) Replies

Country : South Africa

I have been a loyal customer of Vodacom for more than 20 years. Decided to take out insurance and have been paying for the insurance since 2018. I submitted a claim for the phone which was damaged and the claim was cancelled as I did not claim within a month of the phone being damaged. I never received a policy schedule thus was not aware of this clause. I was paying for the insurance to date and would not have done so had I known about the clause. Who would do this? This is completely unfair...

Category : Insurance

(0) Replies

Country : South Africa

This company knows how to rip their customers off. I have been a customer with Vodacom with more than 20 years and the first time to claim for a damaged phone. The claim was declined due to the fact that I did not claim within the month that the phone was damaged. I never received a policy schedule thus was not aware of this clause. I have been paying the insurance after the phone was damaged. Why would anyone do this knowing of the claim would be declined? The very reason why you insure...

Category : Insurance

(0) Replies

Country : South Africa

Gems medical aid has informed us via a doctor consultation that we have no funds until Jan 2021. This is due to my husband being hospitalized for Corona Virus infection. I (mrs panya) was also infected with corona virus but was never hospitalized. Please help us because I pay too much for me to be told I should consider myself without a medical until 2021 its not fair. I need your urgent help Peter. my member number is 001532422. my cell no. is 0836708090. Main member Mrs Samela S. Panya....

Category : Medical Aid

(0) Replies

Country : South Africa

Gems medical aid has informed us via a doctor consultation that we have no funds until Jan 2021. This is due to my husband being hospitalized for Corona Virus infection. I (mrs panya) was also infected with corona virus but was never hospitalized. Please help us because I pay too much for me to be told I should consider myself without a medical until 2021 its not fair. I need your urgent help Peter. my member number is 001532422. my cell no. is 0836708090. Main member Mrs Samela S. Panya....

Category : Medical Aid

(0) Replies

Country : South Africa

I ordered kfc from one of their store in Mokopane which took 2 hours to be delivered Complained to Talk2Us SaKFCsurvey.com and a week later the 08th June 2020 a kfc phoned me to understand what happened and announced that i won R5000 by completing the survey Took my details and promised that my price will be paid within 2 months By 31st July 2020 i email kfccustomercare@dsg.co.za to find out of my won price and my payment and they replied by saying that the price normally takes 3...

Category : Fast Food

(0) Replies

Country : South Africa

I bought a brand new phone on the 27th of July 2020, a week later it gave problems.I took it back to the shop, they fixed it.On the 24th of August it just went off completely. I took it to the shop, and suggested they replace it or refund me since it's new and giving so much problems.The manager was so rude, not willing to help at all.Telling me he's the owner and doesn't care if I report him. He ended up saying he's taking it for repairs, he'll phone me a week after.He never called.I called...

Category : Electronics

(0) Replies

Country : South Africa

I bought a brand new phone on the 27th of July 2020, a week later it gave problems.I took it back to the shop, they fixed it.On the 24th of August it just went off completely. I took it to the shop, and suggested they replace it or refund me since it's new and giving so much problems.The manager was so rude, not willing to help at all.Telling me he's the owner and doesn't care if I report him. He ended up saying he's taking it for repairs, he'll phone me a week after.He never called.I called...

Category : Electronics

(0) Replies

Country : South Africa

During May 2020 I've cancelled my one contract as it expired end June, Cancellation Nr 1/3497875. This is the 3rd month now and they want to suspend my phone for the 3x R200 pm after 30 years I am dealing with them. I have spoken to MIKAALEN at Vodacom accounts but he said that he can'T do anything about it. Then I spoke to ONDEZIWE at cancellations, when I asked her for her surname she just cut me off. I am desperate. It is four months now that I am trying to sort this out, how can...

Category : Telecommunications

(0) Replies

Country : South Africa

@liquid capital they're very quick when it comes to taking your money but when it's time to pay your claim gets rejected just like that these guys are crooks I wouldn't recommend them to anyone.

Category : Motor Industry

(0) Replies

Country : South Africa

I bought a phone on the 24/08/2019 at Kempton Park in Festival Mall, Samsung A2 Core. On the 19/07/2020 it started overheating so I took it back to Pep Cell since it had guarantee and they checked it and booked it for repairs. But I was told to come back after six weeks to check if my phone is back. So I did and to my surprise I was told that overheating was caused by physical damage but it's phone system malfunctioning. So I was told to pay for repairs or take it back they can't fix it at...

Category : Retail

(0) Replies

Country : South Africa

Rain has been successfully debiting my account since i signed up with them. Now that they did not find funds and i have been trying to call them with no luck. I feel insulted because when they debit my account its all well now that i am trying to notify them to try again they have NO Consultant that can help me. Even Now if you call RAin you will never get a consultant but they can debit your account. I feel my account is unsafe and im disappointed because i use their service to work from...

Category : Internet Services

(0) Replies

Country : South Africa

i try to register a claim on the telephone for the past 3 days if i am not cut off the operator do not understand me looking for new insurer as soon as this is settled

Category : Insurance

(0) Replies

Country : South Africa

It is now going for the 4th week that I'm waiting for my parcel to be delivered. I have spoken to numerous people to no avail. The service is pathetic just as the client servicing.. its sad for such a big company to give such poor service

Category : Courier

(0) Replies

Country : South Africa

It is now going for the 4th week that I'm waiting for my parcel to be delivered. I have spoken to numerous people to no avail. The service is pathetic just as the client servicing.. its sad for such a big company to give such poor service

Category : Courier

(0) Replies

Country : South Africa

On the morning of Wednesday, 26 August 2020, I took my car in for a diagnostics assessment at Princess Crossing Franchise in Roodepoort after several attempts to have it diagnosed. My car’s petrol needle was unstable and kept moving up and down during my drives, I was constantly on the Red Light (indicated low petrol or vehicle in reserve – even when I had just poured in the petrol) , and lately, Check Anti-Pollution System as well as Check Injection. I had dropped off the car just after...

Category : Service Stations

(0) Replies

Country : South Africa

morning, im requesting the tax certificate on Mr Patrick's behalf. he's no longer working for the scaw metals company. his membersip cerificate is06200001246

Category : Insurance

(0) Replies

Country : South Africa

morning, im requesting the tax certificate on Mr Patrick's behalf. he's no longer working for the scaw metals company. his membersip cerificate is06200001246

Category : Insurance

(0) Replies

Country : South Africa

dishwasher ddw176 We purchased the dishwaher 25 March 2017, on Saturday 29th August 2020 i walked into a flooded kitchen. On inspection my Husband established the Seam at the back of the Dishwasher that forms part of the cabinet had burst. i called Defy SA and they refereed me to a Defy Agent in Pietermaritzburg. the agent came out and confirmed there was a defect that is unknown in the cabinet causing the seam to burst, they had never seen this ever before and suggested i refer it back to...

Category : Electronics

(0) Replies

Country : South Africa

i bought an iphone from telkom jhb cbd in 2019.i also took up insurance with finrite administrators.the company as whole is such a joke.its a pitty that not even a single person from finrite can help me from the top brass to the bottom my iphone was stolen on the 11 of august 2020 and i called finrite the very same day and up to today i still dont have a phone as they keep on saying they dont have stock and to make matters worse they say they dont know when they will have stock'. its that...

Category : Insurance

(0) Replies

Country : South Africa

I went to Cosmo City Legit last week on Monday to buy some suit & they didn't have the size, they checked other stores & only Legit @Randburg square had 5 items. They agreed in front of me to keep it for me until Saturday & will pick it up after work. Unfortunately I knocked off late but went yesterday (Sunday). They (@cosmo city) told me to look for the Manager. I got there & the Manager (Reabetswe at Randburg Square was very rude & cold. She told me there was no clothes put aside because...

Category : General

(0) Replies

Country : South Africa

I went to Cosmo City Legit last week on Monday to buy some suit & they didn't have the size, they checked other stores & only Legit @Randburg square had 5 items. They agreed in front of me to keep it for me until Saturday & will pick it up after work. Unfortunately I knocked off late but went yesterday (Sunday). They (@cosmo city) told me to look for the Manager. I got there & the Manager (Reabetswe at Randburg Square was very rude & cold. She told me there was no clothes put aside because...

Category : General

(0) Replies

Country : South Africa

I send my claim forms to Liberty Life Provident on the 01 st June, but still no payments My membership no is M737144A

Category : Life Insurance

(0) Replies

Country : South Africa

I have buy a sound bar June 2020 early then following day i have send it bag to cash crusaders because blue tooth doesn't want to connect it doesn't they have decided to give me another one but they didn't change the receipt everything was fine,after two week it was having the same problem again blue tooth not connecting then on the 29 June i have send it back to cash crusaders for fixing they have said i must pay R650 for fixing because i have damage it and this sound bar is having a warrant...

Category : Electronics

(0) Replies

Country : South Africa

Items bought from Takealot on the 31/07/20. Wrong order delivered on the 11/08/20. Spoke to several agents, Quinton Truter, Kyle , Monique ,Thando etc. Image of wrong order sent. To date still struggling to be reimbursed and for package to be collected. I have requested to speak to a manager , holding my breath.Really bad service from such a big company. Not sure what else to do.

Category : General

(0) Replies

Country : South Africa

I bought a bedroom suite and other furniture in 2018. In 2019 I had problems with the bed squeaking and wasnt sure if it was the mattress or the frame. I lodged a complaint at Rochester Woodmead. The woman who answered the phone said that the factory had not opened during lock down but she told me that she had my complaint and that the technician would come through as soon as they were able to work. I have called her several times and she told me that her Manager was aware of my...

Category : Retail

(0) Replies

Country : South Africa

The door rubber of my new 2019 Renault Kwid just tore. Renault told me to pay R2300.00 to get it fixed seeing as it is past the 6 month warranty period. the car is still brand new and there is an obvious problem with the quality of rubber. Various other people complained about the same thing but they do not care! This was my first and most definately my last Renault!

Category : Motor Industry

(0) Replies

Country : South Africa

I once ordered watches last and I paid but I didn't receive 2 watches, I called Avon offices and they said I must claim I did but never received them until today. last month again I ordered combos and perfumes where not in the box.

Category : Stock Market

(0) Replies

Country : South Africa

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