I was contacted by Telkom and asked whether I wanted to upgrade my service. I agreed as my line speed was very slow. Upgrade was done but then I all of a sudden had no e-mail access. I made several calls and was shunted between their sales and technical departments just to be told after day 5 of endless phone calls to them that my e-mail was disconnected with the upgrade and they cannot restore it as Telkom no longer accepts an e-mail address with a "dot" in it. Had they told me this I would...

Category : Telecommunications

(0) Replies

Country : South Africa

Beware of Mr Willie Ellis of Vodacom digital. Willie Ellis was present at a braai last week , when my wife went into the house to get drinks , Willie Ellis was in our daughters room alone with her . My wife noticed that he was trying to hide something , when she looked closer it turned out he had removed our 8 year old daughters panties and was sniffing them. As expected we threw him out and tried to lay a charge but they said there is no evidence , with which to arrest him

Category : Sexual Abuse

(0) Replies

Country : South Africa

Received the Telkom statement on the 15th July payment was due the 13th July, I will have to pay the interest and only when I RECEIVE MY JULY STATEMENT WHICH WILL INCLUDE THE INTEREST, ONLY THEN WILL I BE ABLE TO LOG A DISPUTE, and in all probability will lose the case. Useless S.O.E....…………….:-)

Category : Government

(0) Replies

Country : South Africa

There was a power cut at Cresta mall and we were inside Ackerman Cresta store buying clothes. Because there was no power they didn't remove the big tag on my son's jacket and we only saw it days later when he was putting it on and by that time we had lost the slip. When I went back to get it removed a store manager who said his name is mokgeli blatantly told me they can't help me and I can call head office but he will not be helping us. Sadly this was a fault on their side because they should...

Category : Retail

(0) Replies

Country : South Africa

For over 1 month we have a service of .15MPS whereas we are paying TELKOM for a 40MPS service with a cap of 200GB. Recieved a call from TELKOM, wherein they apologise, we get the same account to pay, emails every day saying we have used 0GB for the month. When phoning TELKOM for help, the lines are continuously reset, cutting the call. takes about 15minutes to geth through to explain and get cut off. We will be seeking other alternatives, service is really getting worse than ever...

Category : Telecommunications

(0) Replies

Country : South Africa

i am very unhappy with the service i received, i placed my order the 3rd of July 2019 its the 12th of July, i have not received it, theY said i will have my order by yesterday. That is why i placed the order because i need it this weekend. i placed a order of R6000. i need my order by 17:00 today. if i dont get it i will like all of my money back in my account by tomorrow morning. if not im taking this further. this is unacceptable. I AM NOT HAPPY WITH THIS.

Category : General

(0) Replies

Country : South Africa

wow what a bad service i received me and my partner, we went to rage to purchase some shoes for the kid using the account only to find out that the account was invalid reason being she's a former employee(7months ago that is)and we being told that they cant assist us for no reason.what frustrates me more than anything is that the account was active just few weeks ago and even so i believe they should have communicated somehow that the account will be closed (given a valid reason)the agent...

Category : Consultant

(0) Replies

Country : South Africa

On the 6th of May 2019 I was involved in an accident whereby a truck carrying gas cylinders bumped my car at the back. Fortunately, there was a police car behind us. they took a statement and everything was done. during the time of the accident my colleague drove to the scene to take photos of the vehicle. my car`s lights were not broken only the bottom part of the car was affected. As I bought my car December 2018, my insurance charged me R9000.00 for access, which I requested them to claim...

Category : Insurance

(1) Replies

Country : South Africa

On the 25th of June 2019,my mother bought a 152cm Restonic Snooze Base set which was on sale promotion paper, which was valid from the 25th June 2019 till the 7th June 2019. When my mother and I arrive at the shop, we were informed that they havent received the bads as yet, and they checked in their computer, they found that they will be receiving two but they were not sure when they will be receiving them. We then paid the amount of R3349 for the bad and delivery. They then promised that...

Category : Home Improvement

(0) Replies

Country : South Africa

I registered as a full time student at DCS Computer College at Springs. After I started with my first book I got a job offer. I'm staying at a friend and it was great. I did went to my College and told them that I won't be able to attend classes as I started working but I can study at home and can come in and right my exams. I did not stop paying my monthly instalments. Full course was R24600.00. (PAID IN FULL) Suddenly she send me a message that they gonna hand me over as I have to re-enrol...

Category : Colleges

(0) Replies

Country : South Africa

I am a customer of MRP Mobile, since 2016. The marketing consultant from the MRP Mobile called me to with an offer of a contract phone, Prestigio Multipad Wize 3137 3G. The contract was for 24-month at R119 per month. After consideration, I decided to otherwise, an my communication with the MRP Mobile was to exchange the tablet for a phone. The initial marketing consultant said that they are giving a cool off period of around eight (8) days, but they refused to exchange the device as they say...

Category : Electronics

(0) Replies

Country : South Africa

Im writing this because I'm highly upset that I got this service, what was said to me when brougth myself a phone from this store, on the 5 of July 2019 got the phone the very first day I let the battery run down and charge it till its full, it manage to get to 100 in 6 hours of charging????? that's not normal, I left it thinking its not a problem now the touch starts freezings on me and the battery discharges without me using it its only kept me 2 hours after being fully charged took the...

Category : Retail

(0) Replies

Country : South Africa

the scammer are clever so maybe the divert my number to another phone to accept the message . I don't how the scammed my account.so I need my money is not my fault.

Category : Banking

(0) Replies

Country : South Africa

On the 31june I was scammed internate banking , the do send email for R2500 and buy airtime for R1500.i reported the matter at Tshwane branch immediately and the open a case number 2019Q0348.Nedbank took their own time on 27june I go back to bank Tshwane branch they told me they investgated the case and the found out I accepted the message from my phone.I told them I never accepted any message from my phone. They are forcing me. So the total amount is R4500 so they paid me R1600 and the rest...

Category : Banking

(0) Replies

Country : South Africa

I booked apm bus on the 20th June 2019 to Kokstad from Park Station Johannesburg, the bus was supposed to depart at 19:15 but that was not the case we left around 12:00 midnight, the staff didn't give a damm about us we were freezing outside park station, they made us cue outside from 19:00 as they said the bus is on its way until 23:00 when a small bus came which left other passengers out, then we had to wait for the bigger bus the one that came around 12:00 midnight

Category : Travel & Tourism

(0) Replies

Country : South Africa

On the 2019/05/02 I send in my Makita angle grinder to builders warehouse in lambton requesting them to send it to their Makita repair centre in city deep on my behalf as this unit was prevoiously repaired by Makita city deep due to factory fault. 1st of all on the first repair it did not want to switch on and now when i took it in for the second time the locking mechanism did not want to release. On the 2019/07/04 i went to builders to follow up if my unit has been repaired. on arrival i was...

Category : General

(0) Replies

Country : South Africa

I called a plumber to unclog my hand basin drain - it appears that the culprit might have been the continuous use of Dove soap. I emailed Unilever with the details and got an immediate response asking for my contact number, I did this but never heard from them. A few weeks later I resent the email & was told that the file was closed as I never provided my phone no & would need to do it right away to tend to the problem. I did this along with proof of having provided the number the first...

Category : General

(0) Replies

Country : South Africa

I hv bin here since 8:30 n they busy rooming around n bringing a child who is sick is very frustrating cos the childs gets reckless n irritated so I truly dnt understand y we hv this happening in our own community this is wrong n very disrespectful cos we also hv things to attend than to b here the whole day when they get paid fully on month end for doing nothing this is really bad 👎

Category : Medical

(0) Replies

Country : South Africa

Contract fraudulently signed Vishaan made me sign initiating he was appointed by the Government to assist SMMEs I asked him to come make a proper presentation and drafting of wedsite creation he never shoed up now he is sending urgent payment letters through lawyers for product that never existed I need to know whats the payment for I will send you the documents in due course He never send me anything a password , code and why wait until now to send an invoice

Category : Hospitality

(0) Replies

Country : South Africa

i purchased 2 DSTV decodes at Makro Cape gate on the 13th June 2019 and contacted Colorado Satelite services to arrange for installation, within 30 minutes my husband received a SMS notifying us installation could be done that exact day. Bradley and Tohir was the two installers that came out while drilling the the hole for the cable to run threw the wall started cracking as i am not sure if the correct drill was used. the primary decoder was playing and i was told at that point i would...

Category : Satellite Services

(0) Replies

Country : South Africa

I paid Bike freight to transport my bike from Boksburg to Cape Town. Peter Baker the owner of the company transported my bike. I paid for a wrap and a wash. first of all this was not done, secondly the bike was damaged. Peter claim he picked the bike up that way, which is not true and I have two eye witnesses that can state the bike was in 100% condition. Please don't use Bike freight ever to transport your bikes as what you pay for , you don't get. Bad service from Peter Baker.

Category : Courier

(0) Replies

Country : South Africa

I bought a restonic magnilia bed queen size bed from bradlow CBD after 3 Month the bed was sagging when logging a complain to the store wa a big bid problem the sale consultant was rude and the manager it was very hard for me to get a mattress reason i don't know the bed has warranty and guaranty and i still qualify to exchange i almost had a fight with both manager and sales consultant till they decide to give me the mattress that was displaying on the shop till now i'm not happy they keep...

Category : Retail

(0) Replies

Country : South Africa

I bought a car at Auto Pedigree Springs Branch in 2016 January , I received everything except the spare key. I contacted branch manager regarding this he kept saying he will call back 2016 went by. I sent the email to their customer care , got a response that I will get a call back. 2017 went by. 2018 went by. May 2019 I received a call from a guy named Paul telling me my key is there and he will deliver it to me. gave him my work and home address , no delivery was done the whole of may. June...

Category : Motor Industry

(0) Replies

Country : South Africa

I joined this company called Amazing voucher on 19/06/2019 and the vouchers they send me were invalid I could not use it as the people at those places told me that they have no connection with Amazing voucher. I called them today to cancel and i spoke to Sivu at 11:26 and she promised that she will send through my request

Category : TimeShare

(0) Replies

Country : South Africa

I hereby complaining about the PI Dispensary Personnel that was on duty on the 2 July 2019 Morning Shift she was not wearing her name tag so We could not see her name. My Mother arrive there at 5 am to collect her Warfarin and she turn her back home. Its not happening for the first time. The lady is rude to elders and she can not be in the front if she is rude like this may and with critical issues of our parents life. Thanking in advance

Category : Government

(0) Replies

Country : South Africa

Dear Peter I've been in a taxi accident on the 12 June 2019 , hurt my shoulder and legs. Thank God nothing was broken. I have a stiff should since the day of my accident, after 2 days I've went to my GP with x-rays as my shoulder was in extreme pain GP gave me injection for the pain. After 3 days I went back with still pain and couldn't lift or move my arm and the GP refer me to Chiropractic. The chiro refer me for a MRI scan for test and the medical aid decline told them that is not...

Category : Scams

(0) Replies

Country : South Africa

I have movedout of their apartment on the 29th May and my lease says i will get my deposit refund in 7 days, its been a month and am getting runaround abot my money. The staff working there they are so unprofessional and no one is giving me a clear answer on when i will receive my deposit. i will never refer anyone to tis stupit people who dodnt know what they are doing.

Category : Property

(0) Replies

Country : South Africa

Appalling service received from Standard bank. Reported geyser on the 3rd june, no one came until I phoned the after 4 day. I had to follow up with them waisting cellphone bill. They came and instal geyser but ceilling was damaged and contractor repored that from 8 of june. No one came. I keep on phoning them waisting cellphone bill. No one takes you serious there and they refuse when you want to talk to somebody in charge. Eventually last week when I threatened then with reporting them to...

Category : Insurance

(0) Replies

Country : South Africa

One cannot through to Levingers Head Office. The calls go direct to a voice mail. The area manager Zenobia Harris is absolutely useless. Sandals were handed in at the Glenanda Branch more than 3 months ago for minor repairs. They were further damaged in the process. Now three months later we have not had the decency of a response to various emails. I hold Levingers responsible for damages, and if they cannot fix the sandal they must refund the cost of the sandal (R140.00) Their mission...

Category : General

(0) Replies

Country : South Africa

our company vehicle NP 200 was sent to in motion e car in Marlboro attached is the invoices of what was charged for the exorbitant cost and finally when we received the vehicle after Mr Glen the owner of the franchise in Marlboro insisted we pay the money must be cleared in his bank before he can release the vehicle we knew somethings up lo and behold the car misses it leaked water from a pipe that was not secured hydraulic lifters extremely noisy that after being charged 31457.70 for a...

Category : Motor Industry

(0) Replies

Country : South Africa

our company vehicle NP 200 was sent to in motion e car in Marlboro attached is the invoices of what was charged for the exorbitant cost and finally when we received the vehicle after Mr Glen the owner of the franchise in Marlboro insisted we pay the money must be cleared in his bank before he can release the vehicle we knew somethings up lo and behold the car misses it leaked water from a pipe that was not secured hydraulic lifters extremely noisy that after being charged 31457.70 for a...

Category : Motor Industry

(0) Replies

Country : South Africa

I was involved in a car accident on the 16th of June 2019 and I called Affinity, they towed the car to the Panelbeater and on the 17th of June 2019 they sent their claims assessor to assess the car and he said the car is written off (refer to the attached vehicle) there’s no way this is a write off - Affinity just don’t wanna pay. On the 27th of June 2019 I called the panelbeater to go get the car and I was told Affinity said I should pay for the panelbeater storage which I won’t do...

Category : Insurance

(0) Replies

Country : South Africa

My husband saw an ad on Facebook about something like bitcoin so he answered the ad and signed up, etc, with oinvest. turns out it was trading and they had someone helping him to know when to stay and when to get out. it went fine until it didn't. his only way of communicating with his helper was to send him an email and then he would phone my husband. he got him to invest more to catch a trade that was going to be big but when he did that the guy no longer phoned him back. we were going...

Category : Stock Market

(0) Replies

Country : South Africa

Hollard Funeral Plan My claim was e-mailed on 12/06/2019 and not actioned until I did multiple follow ups as per reference numbers listed below. I asked on 2 seperate occasions to speak to a Team Leader or Manager and was then told that they are not available. I asked for Leean Saarts the team leader to call me regarding the poor service I had received and to provide a date for when i would recieve a resolution. To date no call from her. For the duration of my queries, Hollard...

Category : Internet Services

(0) Replies

Country : South Africa

since last year January I have been asking scorpion to help me evict people living in my premises but still the people are not out and I'm still renting whereas I bought a property. I would like it very much if scorpion speeded up the process of evicting those people and I can get a place to stay.

Category : Legal

(0) Replies

Country : South Africa

I opened a case with scorpion legal of evicting people staying in my premises unlawfully, after they handed my case over to jansen and jansen for them to help me evict these people lawfully but now I am not getting any response from them ,they do not even return my calls on updates as to what is happening with the matter .now I'm getting confused as to whether are they attending to my case or not

Category : Legal

(0) Replies

Country : South Africa

I am dismiss from employment since 15th May 2019. I am a paid up policy holder but is not provide with a dedicated lawyer to represent me at the arbitration. I need transcription of the disciplinary hearing and a labour lawyer to represent me.

Category : Legal

(0) Replies

Country : South Africa

I bought a decaf cappuccino at the Bedford Spar last week on the 19th, if my memory serves me well. The lady that served me was MOST UNFRIENDLY and it not being the first time. I have bought my coffee at this Spar a number of times. I took the complaint to the manager in charge and his name is Andrew. I was very upset as this was not the first time I get such shoddy service, which I PAY FOR IT IS NOT CHARITY, he promised he would take the matter up with the person concerned and would get...

Category : Retail

(0) Replies

Country : South Africa

Hi KFC at Seshego Circle Shopping Centre must stop charging us 2 rands for using their toilet After i have spend R300 bucks at their store my 4 year old daughter ask for a toilet of which they refused and still want me to pay R2 even though i have just spend R300 with them

Category : Restaurants

(0) Replies

Country : South Africa

I'm very upset. Recently went to purchase goods from pep lenesia,I then forgot my phone on top of the cashiers counter. I went back and explained what had happened, the manager refused to check the cameras on my behalf.i received no assistance whatsoever regarding the matter.the manager took the matter very lightly. I'm highly disappointed by the manner in which I was treated as a customer

Category : Security

(0) Replies

Country : South Africa

I bought a sleeper couch & made a deposit for a fridge at the same time. The couch got delivered on a day I advised for it not to be delivered as I'd be at work. It was left at my gate & I then had to call someone to guard until my return from work. When setting up the couch, it somehow was cracked in the middle of the sitting area. I called Fair Price Cosmo City the next day & was told to await the managers call as he was out of the shop. It took 2 weeks just to be told to come see the store...

Category : Retail

(0) Replies

Country : South Africa

I had an policy with Lipco where I applied fo legal help should need arise,our agreement was to debit money @ ma work place,but end up cancelling policywith them after they couldn't assist me when I needed them to.On the 9th January 2019 I cancel with them n was told by end of FEBRUARY wonthave money going to them,to ma surprise after I received ma payslip in mid May I notice that they still debiting.Iwent to their offices couple of times to have them refund me n after many countless callsi...

Category : Legal

(0) Replies

Country : South Africa

Write a review Poor Business Etiquette - Sales Manager (HP) Janine | 21 Jun 2019, 15:59 I have experienced the worst kind of service as a new client with Teljoy. Since I did an online application with Teljoy I encounted headaches! After dealing with incompetant sales consultants / agents, I requested to speak to a Manager in New Business. I was then contacted by Teljoys Sales Manager called HP. Forgetting that all calls are recorded on his side, did he proceed in advising that my...

Category : General

(0) Replies

Country : South Africa

Good day Peter My name Daniiel Magagula residing in Eersterust On the 18th June 2019 I REQUESTED Petrol to the amount R400.00 at Silvertondale Filling Station The litres were 23.87 ,to my suprise i drove only 20 km with the car,parked it.Today i wanna use the car there is no petrol in the car.I WENT BACK To the service station to lodge my complain and requested the calibration certificate ,they told me that they dont have it he does not know what i am talking about. According to my...

Category : Service Stations

(0) Replies

Country : South Africa

i contacted multichoice for a query, the consultant offered to upgrade me to the new fixed 24month contract with the upgraded pvr decoder, which i accepted and was advised to wait for the technician to contact me to install, this was about 10 days ago, last night i got a call from a multichoice agent and i thought it was to confirm a date for the installation, however, it was another consultant to sell me another package, upon explaining that i had already opted for the fixed 24mnth contract...

Category : Promotions

(0) Replies

Country : South Africa

as per our telephonic conversation on the 18.10.2018 from Nedbank branch protea gardens we called in the bond department for our settlement amount we were advised of insurance for the house it was about 200 and something each month spoke to a lady and she advised we send a cancellation letter last week we went through a process of the cancellation of the bond where now an attorney had to be allocated what made us angry is the response they gave us its as if they don't read the...

Category : Insurance

(0) Replies

Country : South Africa

The Service in store is very very friendly, but after wards they are rude and they careless I bought a kitchen unit on credit and as it was my first account, I was told I will need to pay a deposit, and i paid it. Everything was done perfectly and i was told I'll get a call from the warehouse for delivery on the following day, the day went on and nothing, 2nd day went by and still nothing. I started getting calls from their call centre saying i have shown interest in opening the account with...

Category : Retail

(0) Replies

Country : South Africa

I went to Ackerman's Clothing and when Exiting the Security open my bag and with attitude and when I asked why she opened my bag her colleague closed it and told to open it.I then asked why is my bag opened I was told because people steal.So everyone who enters their store is labelled a thief.And if when I crossed the sensor made noise but no it was done before I even crossed the sensors.I will not Shop there anymore and I will escalate this as this is uncalled for.

Category : Retail

(0) Replies

Country : South Africa

I registred with Intec and within a two weeks had to change jobs and I ten deregistred with INTEC because of travelling a lot for long distances. They did not respond to me email and they only did after a month. Now they want be to pay he full fees amount and till today they dont want to deregister me. My student number was 10012031862. I advive any one not ever think of studying with INTEC.

Category : Colleges

(0) Replies

Country : South Africa

I booked a return ticket on the 28 may 2019 from bloemfotein to Idutywa and when i came back idutywa to bloemfotein on the 3 june 2019 but there was a strike so we didnt use the bus so i send email pleading for refund or you the ticket again but did not get any responce till today

Category : Travel & Tourism

(0) Replies

Country : South Africa

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