Banking Complaints

Nedbank deducts fees as they wish and its a struggle to get anyone who is willing or able to assist. Today I was even told I could not lodge a complaint and was passed from pillar to post and the final person I spoke to said he would call me back - Im still waiting? I am always told to complete a dispute resolution form. Why must I go through this pain every other month because Nedbank card can't get it right? Waiting for lockdown to end and then time for a new service provider. Good bye...

Category : Credit Cards

(0) Replies

Country : South Africa

I went to pep store to do money transfer and the till lady decided to pay dstv instead and now I can't get back my money and I have go to dstv local offices so that they can reverse my money just imagine doing all this hustle during this covid 19 pandemic. This happened at Kriel pep cell store

Category : Banking

(0) Replies

Country : South Africa

Accidentally clicked on that site for I was looking for a loan company,after a while I got an email that said I successfully joint their service. I immediately sent that company an email in which I stated I'm not interested in their services. I never received any emails from them again up until the 25th of this month when my salary was paid in my bank account. I received a notification that a R390 was debited from my bank account from them.The Biggest Scam ever!!!

Category : Loans

(0) Replies

Country : South Africa

Accidentally clicked on that site for I was looking for a loan company,after a while I got an email that said I successfully joint their service. I immediately sent that company an email in which I stated I'm not interested in their services. I never received any emails from them again up until the 25th of this month when my salary was paid in my bank account. I received a notification that a R390 was debited from my bank account from them.The Biggest Scam ever!!!

Category : Loans

(0) Replies

Country : South Africa

hollywoodbets i have been a hollywoodbets client for 10years now and have received poor pathetic customer service via having to find it hard to withdraw funds from my hollywood bets account. i did however forward the necessary required FICA documents. i have also forwarded my "selfie" for verification. all i get is lame excuses from consultants. funny thing is, i always topup my hollywoodbets account with no problem, but i can't withdraw my winnings. this is extremely dissapointing. my...

Category : Banking

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Country : South Africa

Worst service in Northgate! 0828544334

Category : Banking

(0) Replies

Country : South Africa

2 days ago I've opened my world savings account online then I was asked to submit my ID to get the card and activate my account so yesterday I got another call saying I will need to submit my ID copy so I've given the lady who called me 2 options of the branches that are near me so I've asked if its fine if I can go to alex plaza to submit there and get the card and she said fine I can do that so I knocked off early to get to alex plaza before 5pm and when I got there the consultant told me...

Category : Banking

(0) Replies

Country : South Africa

Good day, i am hereby registering my complaint against Standard Bank regarding the excess amount paid to them for vehicle account. the account was closed month end feb 2019 following my enquiry with them. The strange thing is as i was not aware since was not getting statements,i continued paying until month end July.I request refund and only 2,151.50 was paid instead of 10,000.Until today the answer i am getting from standard bank is they are still reconciling then they will keep me...

Category : Loans

(0) Replies

Country : South Africa

Maxlaw deducted R550 with the promise of assistance in order to clear my credit records that would assist me with future loans. There has been no contact since 24th December 2019

Category : Loans

(2) Replies

Country : South Africa

I need to make exchange by the complex shoprite manager and her colleague they refuse to make an exchange for me and they gave me attitude that i should go to mall to make exchange

Category : Stock Market

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Country : South Africa

Still am waiting 4my cheque be clear 2day past NW already

Category : Banking

(0) Replies

Country : South Africa

Msure service is very bad I struggle no a month with my claim every time I phoned a different person answerd.They asked the dealer several times for information to complete the claim what he does and know after all we must hear they cannot help.Its know a month that I didn't have transport and they are not able to help me but I pay them every month. Why paying for something I CANNOT bennifit from .Im stugged know with out transport and insurance are paid up but are not able to heip its Bad.

Category : Insurance

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Country : South Africa

I have since the 29th Nov 2019 walked-in ABSA Brach Centurion requesting Bond Statement for the Bond granted by them in 2009 FOR Court Processes.The request has been since logged at HOMELOANS with reference case C- 02679985. On follow up on the 9th Dec 2019, I find nothing was done and told by Mr Lionel Simons that it will take two weeks to be assisted. Following some exchanges was told the request will be filed for the 10th maybe I might be assisted. Mr Lionel Simons from the home-loans...

Category : Banking

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Country : South Africa

I was introduced by a friend to this service insurance. They made me signed a contract and I paid the R350 p/m for 10months. At the time my car was due for service, they refused to pay the service provider, their reason was "My car service is expensive". If I pay for myself they will refund my money back, but I must wait for 40days. when they days gone and was time to pay my R3500 they came up with another excuses. I reported to Legal Wise, they also cant get hold of this people. Until now I...

Category : Insurance

(0) Replies

Country : South Africa

I reported a storm damage on my house about 3 weeks now and up to this point the bank is refusing to fix the damages and they insist that they can only fix the structure of the wall wardrobe without the door although the whole unit is damaged. I have been calling their offices almost everyday now and each time the consultants tells me they will send someone to assess however just a week back they gave their service provider a go ahead to fix the unit without the doors claiming they have...

Category : Insurance

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Country : South Africa

I had a policy with standard bank direct life that covers me for permanent disability, i was involved in a mva early january 2019,so i submitted every document that was needed , up until now they havent settled the matter and its hard to perfom my daily work activities,im a breadwinner of 4 kids i only survive with disability grant wich is not enoughf,i want to encourage fellow think twice before signing cause standard bank they not reliable

Category : Insurance

(0) Replies

Country : South Africa

I went to TFG Donna Claire at Greenstone to claim a lost phone on the 24 July 2019. On Aug 112019 ireceived an sms that they confirm receipt of the claim. On sep 9th / 17 Sep/ 13 Oct/ 28 Oct/ 10 Nov/13 Nov/ 2019 they asked for additional info by sms to finalise my claim. As they sent these sms imake means to call them then they ask me to email a photo of a box they want to see emei number. i did that 3 if not 4 times already. after all my effort no one willever come back to me to confirm...

Category : Insurance

(0) Replies

Country : South Africa

my name is Stella Phahla i have a claim and the sent someone to my house to assess the building which was linking and instant of him to assess the building he look at the strack of my house and told me that the person who build the house did not do the right thing and even the devilfork was not build ok.

Category : Insurance

(0) Replies

Country : South Africa

I have repeatedly requested Absa to email my monthly statements, but like a game of tennis, they heave repeatedly emailed back , giving a case number, and that a Consultant will call me back. I repeatedly tell them I just want a monthly statement . Mr ABSA, , read your flippin ails, just email the monthly statement!!

Category : Credit Cards

(0) Replies

Country : South Africa

I from Maponya mall african bank the guy with no name tag showing he's rude firstly he close the door 12:45, secondly I must be the one listening to him we where 3 customers not being help he told the first lady he's won't be able to assist and he told me come back Sunday it means I must use another money for taxi far of which I want money can a regional manager call me to apologize my no 0737856309

Category : Loans

(0) Replies

Country : South Africa

I took out a loan with Capitec bank in 2016 I got retrenched and handed in my retrenchment letter to settle my dep't which I had had the retrenchment policy with them. In 2019 I applied for a loan and the outcome was they can never give me a loan with them again Capitec bank because of the dep't they had to clear it was not my fault I got retrenched I got a good job good money and Capitec just refused to help me I bank with them for a very long time I just thing it is very unpeopled not to...

Category : Loans

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Country : South Africa

I had a car accident in the 29th of September I called the insurance to be assured to tow the car. I was told they cannot pick up any information with them. I do not have an insurance with them. I was sent to different departments, till someone said they’ll have a look on Monday and they’ll tow my car . If I don’t have insurance they I’ll have to pay the tower, if I do then I am covered. Following day on the 30th I submitted my insurance claim as now they were able to find my profile....

Category : Insurance

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Country : South Africa

How can you guys not supply prove of payment documentation for your customers.I am tired off begging them for this information every year.

Category : Insurance

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Country : South Africa

Ref:CCA230397 HOW CAN ANYONE BANK AT NET BANK IF THEY CANT ACCOUNT MY PAYMENTS TO THEM. AND IF THEY HAD EMAIL ADDRESSES I COULD SEND THEM THE PROOF OF THERE INCOMPETENTCY. HOW MANY POOR PEOPLE DO THEY CON BECAUCE THE BANK IS INCOMETENT.

Category : Credit Cards

(0) Replies

Country : South Africa

Other than a clerk that can't help me I receive every week threatening text messages on my cell 0658757555 for a account reference CCA230397 but for more than a year every month my account is debited with R200 rand.

Category : Credit Cards

(0) Replies

Country : South Africa

Good day, My Phone was stolen due to kidnapping, and after my recovery, I went to MTN to submit the claim and MTN consulted MTN who told me that they can’t assist due to the fact that I don't IME no, later during the month I found the box of the phone and submitted the claim, I received an email on my phone informing me to submit missing info, which I did, and Pinnacle consultant called who informed me that my claim was declined due to the following;- • that I took long to claim, and...

Category : Insurance

(0) Replies

Country : South Africa

Final payment in respect of my short term loan was made early August 2019 after detailed discussions with their accounts department. The settlement amount was confirmed and payment was made within 24 hrs. The POD from my Bank was mailed to the responsible agent as requested. Today, weeks later and after endless discussions with Consultants the account is still open and my payment has not being allocated yet. This morning they very politely informed me that legal action will be taken as my...

Category : Loans

(0) Replies

Country : South Africa

Final payment in respect of my short term loan was made early August 2019 after detailed discussions with their accounts department. The settlement amount was confirmed and payment was made within 24 hrs. The POD from my Bank was mailed to the responsible agent as requested. Today, weeks later and after endless discussions with Consultants the account is still open and my payment has not being allocated yet. This morning they very politely informed me that legal action will be taken as my...

Category : Loans

(0) Replies

Country : South Africa

My husband passed away on 15 August 2019. He had an accident policy with Different Life for many years. On the policy state you can make a choice for accident / cancer. They don't cover natural courses. My husband knew that he might not died in a car accident and that is the one reason why he didn't take any extra life insurance out. He paid almost R600 a month for accident cover which doesn't make any sense. But I am not going to leave it like this. The agent who called me promised me she...

Category : Insurance

(0) Replies

Country : South Africa

Hi my name is Happy Malindi I’ve raised my frustration in numerous occasions with the FNB Bank through careline, and logging complain through their online (Ref 1946709) it’s almost three weeks and still hasn’t received any feedback reading my problem, my private banker (email: [email protected]) I am not sure why is Bank is taking so long to resolve my problem of getting me another private banker. I feel I am paying a lot of money for the services I got enjoy or receiving. I...

Category : Banking

(0) Replies

Country : South Africa

To whom it may concern This serves as a warning never to take the account consolidated option with Direct Axis. What you need to know: * They consolidated wrong accounts on your behalf to the incorrect accounts. Leaving you out off pocket with the money you paid for the consolidation. * don't ever think someone will phone you or confirm with a remittance proof that the account is paid. Please ask for Bank remittance proof, I only received that after many calls and fights. That is...

Category : Loans

(0) Replies

Country : South Africa

I have lost Regent Life policy which I am paying for by debit order for more than 3 yrs. I sent an E Mail to [email protected] on 4 September 2019. I received an automated response later the same day.The latter stated response will be within 48 hrs. As I haven't had any further feedback, I contacted their Customer Service complaints line, cut off twice. I am very frustrated

Category : Insurance

(0) Replies

Country : South Africa

Sars demand tax to my deceased father: Income tax R111 607.92 for 2007 and 2008 penalty amount R8500 my father passed on 2003. Dikeledi from Newcastle branch Sars said I should never report sars bad behaviour or else I will never be assisted.now that's exactly what is happening.i was once kidnapped for my father's estate social developments has knowledge of this.if sars had paid my father's funds this would have been prevented,I am in debts with student loans yet my father was well off, my...

Category : Banking

(0) Replies

Country : South Africa

MBD contacted me for an outstanding debt and I agreed to make weekly payments. I tried to make a payment via online banking and was unsuccessful. Contacted MBD and they gave me another account and a reference no. Tried to make the transfer and was unsuccessful. I contacted MBD and they advise that I must go to FNB and make a payment over the counter. Went to FNB and the teller was unable to do the transaction. I reported the incident to MBD and no one can assist. In the interim they contact...

Category : Loans

(0) Replies

Country : South Africa

After changing my household insurance to Budget last year and having no claims. On the anniversary this year premium increased by 24.4% So if you're thinking of changing yours because premium much better - think again.

Category : Insurance

(0) Replies

Country : South Africa

Good Day I'm so unhappy I closed my account in 2017 already paid the account in full, went to the store in town to get proof that the account is closed the lady phoned the head office and got the print out for me. I checked my credit report and it shows that my rage account is still open and I owe a r145; how can I owe money when the account is closed. I have to phone in the whole time to get this account off from my name.

Category : Credit Cards

(0) Replies

Country : South Africa

Nedbank King Williams town

Category : Credit Cards

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Country : South Africa

On the 114th of Janaury 2019 I register a claim of the a cracked Wind Scree, The matter was properly reported and I was informed that I will be contqacted by Glass Fix and that never happened 7 months down the line since I put my claim still waiting and the wind screen is getting more bad and this is affecting my driving very bad.

Category : Insurance

(0) Replies

Country : South Africa

6 weeks ago I complained that I hadn't received my new card from Absa after 1 month. Someone tried to get into my account, and naturally I blocked my bank account. I went into the bank 2 weeks ago so sort out this mess, and was told that they would submit a request for a new credit card immediately. I have just contacted the bank and NO request was issued to renew my credit card. How many times do I have to go through this trauma to enable me to have a credit card. I have even...

Category : Credit Cards

(0) Replies

Country : South Africa

I Sizwe to email me my Tax Certificate for tax year 2018/2019 Urgently My ID is 5903025090085 and i was working for Ubank i am now retired.

Category : Banking

(0) Replies

Country : South Africa

Motor accident claim Company Name : Premier Claims Services My car was rear ended by a PSG Insure client and Premier Claims Services are handling my claim as a third party. They take long to answer the calls- they treated me unfairly even though there is enough evidence that their client rear ended my vehicle while stationery out of the road. They offered me very little settlement without proper assessment and investigation. they became bully and threatened to vigorously defend...

Category : Insurance

(0) Replies

Country : South Africa

I Asked my dad to go to the bank for me this morning at Dobsonville Nedbank,my dad has a disability in one hand, didn't hav any stress knowing he will get the help since he always does at other banks. He said when he gets there they gave him a deposit slip and he asked them to fill it for him since he couldn't do it himself and they said they cant do that he needs to do it himself and he showed them his disability and they still refused and he left. while he was leaving one employee came...

Category : Banking

(0) Replies

Country : South Africa

This company is exploiting and misleading people . Do not fall pray to a bunch of scammers as they are very vindictive. Stay away from these loan provider as they only create more debt for you Pathetic loan locator ….Close of damn business as you not here to help a customer

Category : Loans

(0) Replies

Country : South Africa

Hi, my name is Pamela Jones I am having no joy with Woolworths Financial , They do not reply to any calls or e mails, and I am tired of "Hold on" your call is importat to us.

Category : Credit Cards

(0) Replies

Country : South Africa

I was on Dept review, i settled all my accounts. on my Direct Axis account there is a Credit i have to receive back. this is going on for a few weeks now, i keep on sending emails ect. i have the proof of the statement everything, they just have a lot of stories. now they are waiting for a statement from West bank to show were they did the credit back to Dept Rescue, they must retrieved it out of their archives. that is nonsense, how can a statement be archived that far away in just a few...

Category : Loans

(0) Replies

Country : South Africa

bad bad bad bad bad service at netbank so dispaointed 2months full waiting for a card to be deliverd

Category : Credit Cards

(0) Replies

Country : South Africa

i have applied for a replacement card for my credit card on the 3rd of june 2019 at cosmo city mall the card was not dilivered i called in to the customer service call center to oder it again on the 16th of july 2019 ive been going to the bank for 2 months now but the card is not yet delivered they keep on saying after 3 working days but no good service dilivery was made barbara

Category : Credit Cards

(0) Replies

Country : South Africa

i want to cancel since i see all this complaints

Category : Insurance

(0) Replies

Country : South Africa

On 16 July I went to ABSA PAROW CENTRE wanting to apply for a home loan, I got turned away due to incomplete documentation I had. I was told to leave my details so that a Consultant can get hold of me, s/he never did. I ended up calling ABSA HOMELOANS CUSTOMER SERVICE on 17 July 2019. Ruhida Khan gave me a call on the same day and notified me of that a Consultant would contact me. Zelda Brink contacted me on the same day and told me the process. On 23 July 2019 my loan application was...

Category : Banking

(0) Replies

Country : South Africa

i went to cameroon for my fathers funeral and i went to the ATM to draw money, i get an instant message that the transaction is successful but the money didnt come out. many people told me the money will be paid back to my account but its more than 2 weeks FNB did not pay back that . This happened on 13 - 07- 2019

Category : Banking

(0) Replies

Country : South Africa

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