Banking Complaints

Oakhurst insurance, refuses to pay out a car insurance (var hire benefit of R3400-00 upon my vehicle being involved in a accident on the 02January 2017 platinum cover claim no. MAZANS0001000 whereas IWYZE is still busy processing my claim to fix the car,OAKHURST refuses to pay a valid policy for car hire I'm in possession of policy documents stating this. Id. 6807275857086

Category : Insurance

(0) Replies

Country : South Africa

I was retrenched in July last 2016, and later applied for capitec insurance on my loan to be activated and submitted all required document same as i submitted to the UIF Department.unfortunately at capitec they started debiting all my Money since last month when the uif has paid me and they are forcing me to make an arrangement at the branch when the money is in before they reverse the money into my account up to now they have not responded to my insurance claim despite all document sumbitted...

Category : Banking

(0) Replies

Country : South Africa

My Cheque bank card expired in March 2016 and my card has been has been active, i have been in contact with FNB i went to the southgate branch and they requested that i pay and i refused and they adviced me that i need to take it up with mt branch on why didnt i receive a new card.i have been calling consultants at FNB but not getting any joy i spoke to one by the name on Neo who assisted me and advised my card will sent to southgate branch within 5 days, then i caled FNB after 5 days spoke...

Category : Banking

(0) Replies

Country : South Africa

Since i put my claim last year 05 February 2016 till today i never receive my money my problem is most of administrator there they are not co operating when i phone them they can tell you what ever they want to tell you they dnt care about the pain you going through to live without money here in johannesburg is very rough if you dnt have money to survive when i go to them they keep promising me an empty promises am tired because of their behavior i am not if is the way they doing their...

Category : Insurance

(0) Replies

Country : South Africa

I took out a funeral cover and life insurance for my brother with hollard in 2013. He passed away on the 10/01/2017. He passed away without an I.D document. He applied for one in 2015 in East London and has been very sick since then so he never went to collect it. Now he passed away having never had fetched it. We went to home affairs and they made his death certificate using his birth certificate and stamped it. Now the problem is that Hollard wants an I.D document and we are in no...

Category : Insurance

(0) Replies

Country : South Africa

i was involved in a car accident on the 25th december 2016, i then called cartrack for roadside assistance as i have an extra benefit (happy button) while i was busy on the call going through all the security questions which i was done with and was waiting for them to come back to me. while waiting for them i got mugged gunpoint on the scene and i waited and waited for their assistance as they were my only hope since i did not have a way of making communication to anyone as my phone was...

Category : Insurance

(0) Replies

Country : South Africa

My mother's credit card was retained by the atm machine on Sunday. The bank security guy advised her not to cancel it but to rather return on Monday to fetch it as the bank had retained it. She went to the Chris Hani Mall branch today and she was advised tha the card had been retained as she had an outstanding balance and that she needs to apply for a new card. Please provide clarity on the below: 1. Why is there an outstanding balance when she's on debit order? 2. Why retain the card...

Category : Credit Cards

(0) Replies

Country : South Africa

Avbob didn't pay my sister's policy hwen claiming after her son died as he was covered and they saying she is owing 2 months on her amount of R224. On documents that she received at Avbob, there is a statement says that"any debt that owing to the policy will be deducted on the amount that the policy have to pay out". when my sister went for claim, she was promised that if any problem occurred during claiming process she will be contacted else else she will receive the money on her...

Category : Insurance

(0) Replies

Country : South Africa

Submitted affidavit for a phone that was stolen (Samsung j3) last year and stil waiting to hear about the claim but haven't received feedback as to when I'm getting a new phone

Category : Insurance

(0) Replies

Country : South Africa

We have a standard bank credit card with Standard bank for over 20 years in this time our credit limit has grown to over R 21000. Our available limit in December 2016 was R19000 as we still owed and amount for a washing machine that we purchase over 24 months ago.I made extra payments in November and December this was fund that we raised for my son's trip to Tokia as we were going to pay his Airline ticket with the credit card. When my husband went to the bank on the 9/01/2016 Thibault...

Category : Banking

(0) Replies

Country : South Africa

I have cancelled my insurance on 04/01/2017 On 09/01/2017 I send a email to them to refund my premium and Charney replied and said that the money will be back in my bank account in between 2 - 3 workng days . On 12/01/2017 , I emailed again to tell them that the money is not in my account and she said sorry for the delay but the manager signed the autherisation only then . Today is 16/01/2107 and the money is still not in my account and the don't answer my emails

Category : Insurance

(0) Replies

Country : South Africa

Hello Peter My name is Pinkie. I am writing to register a complaint with the intention to seek your intervention. I have a contract tablet that I bought from Vodacom and it is ensured. The insurance is still active. The tablet was stolen in December 2016 whilst shopping for Christmas. I went to Vodacom to inform them with the intention to recover it through my insurance . My claim is unsuccessful because they say that the number that I have used is not the one that I have insured. I was...

Category : Insurance

(0) Replies

Country : South Africa

I have had the WORST service from Miway! 1. I changed the insurance on my car from my mum to my own in February last year. Now that I needed to submit a claim, I am told that firstly, my policy was not activated (despite paying the higher premium!!!) and that i have a claim made under my name which is not mine!! 2. I have been trying to follow up on a claim I submitted a month ago and have done so 6 times! No body called me back until I switched the 'reason for call' from 'claim...

Category : Insurance

(0) Replies

Country : South Africa

I am fuming because of this letter that I have received from them. We had a lot of rain over the beginning of the new year and I have a little bit of damages on my house. I live in Kathu, so the contractors are limited and they where still on vacation as by law. I have arranged with a contractor to give me a damage report and a quotation. Meanwhile Discovery has send me a letter that says I am withdrawing my claim. This is not true. They have still to give me feed back on a claim of...

Category : Insurance

(0) Replies

Country : South Africa

I would like to lodge a complain. Absa handed my account over for car re-positioning claiming that I'm on 12 months arrears without any communication of such, whereas I'm still having an active debit order of the said account.

Category : Loans

(0) Replies

Country : South Africa

Hi I'm not happy at all with the service at old mutual,I requested my withdrawal sevings at old mutual on the 20/12/2016 but even know i didn't get it.When i 'm calling them ,they dont give me a valid reason.So please can i get help on this problem its been long waiting for my money. My Policy no:17513263 Thanks Siviwe (0780041837)

Category : Insurance

(0) Replies

Country : South Africa

Hi I requested my withdrawal sevings at old mutual on the 20/12/2016 but even know i didn't get it.When i 'm calling them ,they dont give me a valid reason.So please can i get help on this problem its been long waiting for my money. Thanks

Category : Insurance

(0) Replies

Country : South Africa

I have been a client of Standard bank for over 25 years. Up until recently I have been happy with the services and have dealt with staff on branch level as well as telephonically extensively. My family and I have several accounts with Standard bank. Early December 2016, there was fraud on my accounts to the value of R108,904. I have followed the protocol of the fraud department and I even went as far as reporting this to the customer complaints department. I am extremely unhappy with...

Category : Banking

(0) Replies

Country : South Africa

i was rear-ended July 2015. My insurance 1st 4 women resolved the accident with the 3rd party and my vehicle was sent to Ross Champion Mahatma Gandhi road - my car was there for 1 month and no alternate vehicle offered as i had no car hire on my cover. vehicle was picked up a month later with me sorting out the part problem other wise i would have had to wait a further 2 weeks - since then my car boot and doors are leaking and the paint is peeling - constant badgering to the insurance and i...

Category : Insurance

(0) Replies

Country : South Africa

Good day Being January month most of the people are clenching onto their last bits of cash. I received a phone call from FNB loans yesterday to confirm that my CPP has lapsed in October and that i was in arrears with my account. I made a payment arrangement with the consultant and it was scheduled for the end of the month. To my utter shock and disgust i received an sms notification stating that R447 of my hard earned money had been MANUALLY transferred INTERNALLY without my CONSENT.Now...

Category : Loans

(0) Replies

Country : South Africa

1 2 3 4 5 6 ... 48 49 50Next