Banking Complaints

Applied for a loan at "loan locators sa. we were 3 invdividuals that applied. I paid the fee they have charged via eft for me and my fiance R399-00x2=R798-00. Then they deducted it from our bank accounts aswell. After several emails and faxes to explain this has been paid double i got a email they will refund it back after 2 months. I paid R798-00 on 19 April 2013. They will refund it on 24 June 2013. will see if this will happen. Also heard nothing from our loan applications (all 3 of...

Category : Loans

(1) Replies

Country : South Africa

I had a problem with my NEDBANK personal loan debit order going off on the wrong date repeatedly. After communication errors due to a language barrier at the call centre, I send an e-mail on Friday 26th of April 2013 to NEDBANK CFO (Chief Financial Officer) Raisibe Morathi informing her about my debit order problem and asking, if possible, I would like for a English speaking person to contact and assist me to sort out the problem?. NEDBANK CFO Raisibe Morathi replied by verbally attacking me...

Category : Banking

(0) Replies

Country : South Africa

Legal loans They aprove you on loans and keep on phoning an sms you all eager to give you a loan they aprove you then you have to pay in just over R350 when they receive money the eagerness goes away!! Then u have to phone all kind of call centres,waiting in a que spending over R200 worth of airtime and still not getting anywhere eventualy after lots of money spend,way to many paper work done,they email you saying you have been declined due to bad credit criteria! We don't even have...

Category : Loans

(1) Replies

Country : South Africa

I got a massage from legal loans saying that i pre-qualify for a loan of upto R60000 but im happy i found this site to save me from a big mistake.

Category : Loans

(0) Replies

Country : South Africa

I have been a loyal client for almost three years now, and up to now I've never had a problem with my bank. For the last year and a few months, there has been a constant flow of cash in my account. Its not like I could just go missing. Now best of all, my rent is due and what do they do. They go and block my account. Now you want proof of residence?? I'm renting a flat, now I have to get a form so she may fill it in, and say that I'm living there!do you know how much of a hassle that is,...

Category : Banking

(0) Replies

Country : South Africa

Bond complaint for 2 years now .... must I build cash???????

Category : Loans

(0) Replies

Country : South Africa

I had a loan with Nedabank whick i paid up it took me two days of calling them just to get a paid up letter . After running up my phone bill been passed from pillar to post a consultant tells its going to take 3 days to draw up a paid up letter. Its amaizing when they sell you stuff they can find all your personal details but when you want a paid up letter they cant find anything on the system

Category : Loans

(0) Replies

Country : South Africa

why this paralegal your they dont hold he phone ? .You apply for loan you end up paying R200,00 just for phone although you dont have money .My ref was LL 273603 nothing was meant Why maar ?

Category : Stock Market

(6) Replies

Country : South Africa

can I get the way of getting back my R350 that I deposited to Nedbank legal Loan please help, those people are very cruel they are claiming of helping people they took our monies

Category : Loans

(1) Replies

Country : South Africa

Ons was ook gekontak deur legal loans (black bird)en my man als gevolg om te doen ek was reg om die geld in te betaal toe google ek eers en ek net dankie se die side ons R350.00 wat ons nie regtig kon verloor het gespaar en maande se kopseer

Category : Loans

(0) Replies

Country : South Africa

On the 17 of January I went to volksrust police station to report that by my house there was a break in and then went to ellerince in volksrust to report my case.I gave all the details with my case number but I haven't received anything from the store and I am a paying customer I paid all my arrears so I can be up to date,this is the reason why I am submitting my complain I am not happy at all because I will paying again soon please help me

Category : Insurance

(1) Replies

Country : South Africa

As hul waag om geld van my bank af te trek voor ek di geld kry wa voor ek ansoek gedoen het dan sal ek hul in di hof sien vir bedrog en ek maak ni grapies ni ek doen

Category : Loans

(1) Replies

Country : South Africa

Bought a phone at Edgars store on the same week i had bought it. it accidentally fell , took in back to the store for repairs. was told thy will take it to Finrite the insurer it wil be back within 6 weeks, the 6 weeks passed came back afta 7 weeks with a report that its fixed paid R90 excess of wich i had no problem with because i believed my phone was fixed only to discover on my way out of the store that it was not fixed ( somebody ddnt do their job ) .. took it back to the store and was...

Category : Insurance

(0) Replies

Country : South Africa

I applied for a loan - and Nedbank could not confirm my employment due to the company moving buildings. I supplied our new contact details and they have still not done anything about it. i delivered a letterhead with our new details and no one gets back to me. I have been with this bank for many years and feel that if this is the type of service then i would rather move my account elsewhere.

Category : Loans

(3) Replies

Country : South Africa

I received my new credit card from Roodepoort Absa and the following day large sums of money were withdrawn from the account. The card/pin was on my at all times. My limit was set at R 1 000.00 per day and around midnight numerous transactions in a matter of 2 minutes were processed amounting to R 6 ,000.00. I immediately phoned the credit help line to report and went to the police station and made a affidavit. On-going to the branch I was told they would not help me as they don't...

Category : Credit Cards

(2) Replies

Country : South Africa

they did the same tom. you qualify. till today nothing happended. they just refer you to Loan Companies after that it is your problem. they dont even care to contact you

Category : Loans

(1) Replies

Country : South Africa

sins payment was made no communications was made of progress

Category : Loans

(0) Replies

Country : South Africa

Once again I have been scamed,I received a sms saying I have been aproofed for R60000.00 I must phone the do so and get once again another sms with detail were to pay my R350.00 fee I go and draw out my LAST R350.00 and pay the people after a week no feed back from them and also no R60000.00 I WANT MY MONEY BACK or my laywer will be in contact with you people! WHY do you do this to us realy we think we can rely on you to help us out not bring us down!!LL200614

Category : Loans

(1) Replies

Country : South Africa

Like any other peeps, I've received these sms saying my loan has been pre approved for R60 000.I just ignored these sms

Category : Loans

(0) Replies

Country : South Africa

Took R350-00 from my account after I was pre-qualified and my application accepted. Never got the loan. Want my R350-00 back

Category : Loans

(0) Replies

Country : South Africa

We received a SMS from MFC in Oct or Nov 2011 stating that as a valued customer , they offer us a payment holiday for December 2011. I still phoned MFC to confirm if this was a scam or indeed a offer from them. The person confirmed that only selected customers received the sms and it is indeed the truth. I also asked if there is anything we have to do if we want to take up this offer, I was told that if we receive the sms we dont have to do anything els. Now we keep getting sms's saying...

Category : Banking

(1) Replies

Country : South Africa

I was sent an sms from African Bank on the 24Mar12, that offered me a 50% settlement if I was able to pay the settlement before the 30Jun12. I called the call center a couple of times and they confirmed it to be true. I struggled to get people to assist with this as I was eager to pay the settlement before the due date, that being the 30Jun12. A lady by the name of Stephina assisted me. Then I was transferred to many other consultants thereafter. A Tshepo Hlesika assisted me and assured me...

Category : Loans

(0) Replies

Country : South Africa

I contacted FNB 3 weeks ago telling them I was unhappy with the service at Standard Bank and was interested in moving all my accounts to them. I was sent a reference number and told I would be contacted within 72 hours. I heard nothing so I phoned again. I was given another reference number and was told someone would contact me that afternoon. Guess what no response. FNB spend all this money on advertising trying to get people to change banks but when they get the opportunity they do nothing!

Category : Banking

(1) Replies

Country : South Africa

I got myself a SANLAM Liquid account a few months ago. When they were supposed to deliver my card, they never did, then I called to hear that the card was returned because I was not there to receive it, when in reality they had wrong details printed on the card. I tried continuously to have this corrected until i gave up and asked them to close down the account, however they are not even willing to close this account, telling me they require a cerified copy of my ID and a proof of residence....

Category : Banking

(0) Replies

Country : South Africa

I have requested Standard bank to reverse a payment of R9050.00 that I paid to Stardust Financial services (Scam) on the 17th of April 2012, I have opened a case with SAPS and gave Standard Bank the Case number to confirm the Stardust Financial Services is a Scam. Even today I have not received any feedback from Standard Bank for the query that I have logged on the 17th of April 2012 and the payment has never been reversed to my account. I have been waiting for sometime now and I need this...

Category : Banking

(2) Replies

Country : South Africa

Hi, I sent my cell fone in for repairs at Edgars 8 weeks ago. I went after 4 weeks to go and collect my fone. They called their insurer to find out how far they are with the fone. Only for the insurer to say that the fone does not appear on their system. But they acknowledged that the fone was with them and I needed to provide them with a slip. After giving them the slip they said I should come back after 2 weeks. I arrived after 2 weeks only for them to say the fone is still not ready. I...

Category : Insurance

(3) Replies

Country : South Africa

i was told that i pre-qualify for R60 000, and that i had to pay my three hundred and fifty rand. which was done. I am still waiting for someone just to get back to me.... This is a money making thing get peoples money from them, and never hear from you again...Sickining

Category : Loans

(0) Replies

Country : South Africa

i had insurace the time i sign my contract with edgars, i then get retrench at nationwide security company,i gave them a letter at adgars shop in grahamstown,then they fownd me annd say they have received the letter,i mst wait untill they fown my isurance,bt now they send me to credit bureau f or their fault.

Category : Stock Market

(4) Replies

Country : South Africa

On the 24/02/2012 Nedbank Personal Loan debited R5652.27 instead of R3491.50 from my bank account, I phone them on the 27/02/2012 to refund me the amount of R2160.77 and I was told that it will be refunded within 48 hours, meanwhile my other debits were running and because there was no money in the bank I was charged R575.00 as unpaid transactions.Nedbank refunded my R2160.77 on the 29/05/2012 and I was charged again for unpaid debit orders by the bank and yet they took long to refund my...

Category : Banking

(0) Replies

Country : South Africa

Applied for voyager premium card administered by nedbank through internet. 2 weeks later received mail to tell me how to look atmy statements. Called week later to ask where is my card. Being told there is a hold on my car D and they will call back. Hear nothing. Called week later and after being put through to 4 different people they say card is approved. They say i will receive sms to say card is at branch. Called few day later nedbank complains. Somebody called me 10 minutes later...

Category : Banking

(8) Replies

Country : South Africa

on the 7th of Mar2012 at 6h26 pm my husband and i made a call to Dial Direct looking for a competitive quote on for insurance for both our cars. We were assisted by, Gerald. i informed him that i was with Lion of Africa and my husband was with My Way. I was looking for a price on exactly the same comprehensive coverage as i had with my current insurance. He gave us a price that was by far too good to be true. on the call i questioned him several times to confirm if the price was what he told...

Category : Insurance

(3) Replies

Country : South Africa

i am very upset with institution. i have recieved the preapproved loan notification in form of sms. i phoned the number they gave me. the next thing i fount was the sms to tel me that i am qualifying for R50000 loan. from that i was required to deposit money to their account. i did so. after i phoned to conform wether my fax for proove of payment is it recieved or not. i asked the consultand wen am i gonna get my application form which is where someone had to show me the tue colors. now it...

Category : Loans

(21) Replies

Country : South Africa

We were forced to use Ooba as bond originators when we bought our house thirty months ago. From the word GO we were ill-treated by Sue Dinny and her likes. Even the CEO from Ooba were not really interested in listening to our concerns. Registration EVENTUALLY!! happened! A few months after that my husband was retrenched. After a call to Ooba, they informed that his contractor status disqualified him from the benefit that we were PAYING for every month. My argument is: they did not bother to...

Category : Insurance

(1) Replies

Country : South Africa

i opened my account 4 months ago my salary was paid in on 30\1\2012 today i could not withdraw money so i went into the bank THIS IS WERE TH JOKE STARTS!!! I CANT GET MY MONEY TO PAY RENT OR CRECHE THIS AFTERNOON AS MY ACCOUNT IS BLOCKED! WHY YOU ASK? BECAUSE ABSA WAITS JUST AS I HAVE MONEY IN ACCOUNT, NOT BEFORE!!!!TO TELL ME THAT I MUST BRING PROOF OF RESIDENCE (AGAIN)!!!!BEFORE I CAN GET MY MONEY!!! FOR CRYING OUT LOAD I WORK IN BELFAST AND LIVE ON A FARM IN MACHADODORP!!! THOSE WHO TOLD...

Category : Banking

(0) Replies

Country : South Africa

Nedbank Kenilworth Centre consistently amazes me with its regular poor service: 1. Regularly do not have change for its Business clients (of which I am one) 2. The enquiries counter is ALWAYS understaffed with long queues, with nobody around to take charge and do something about it. 3. The Branch Manager is inaccessible

Category : Banking

(1) Replies

Country : South Africa

Mfc call centre the worst place to work for. I resigned from the company due to bad management and lack of concern from management, they driven on statistics and do not care about there employees, u a second late you get a warning, you have to ask to go to toilet and you timed, you hospitalised, they do not even have a worry to find out what happened instead they ask collegues to see if you in hospital. Managemenr needs to wake up.

Category : Banking

(0) Replies

Country : South Africa

I am baffled that your branch in Cape Town employs suicidal skanks. Please do yourself a favor listen to your recorded lines to hear how how some of your female staff openly flirts with married men. In fact its encouraged in one of your training sessions where the consultant is trained to enquire from a client, 'how may I delight you'! Dont you ever do proper background checks on prospective employees. There is one employee in particular that has had several suicidal attempts by slashing her...

Category : Insurance

(1) Replies

Country : South Africa

Paid to join them. Was told I qualify for loan up to R50 000. Waiting for months to get application forms for finance. Phoned several times only to be told they will send it again. Still nothing. Desmond treated me like a child over the phone showing no respect. Would not let me speak to a supervisor or manager. Apparently they do not come to the phone!!! Quick to take your money and promise you the world!!! Deliver NOTHING!!!!!! MOST RUDEST Call Centre Agent I have EVER spoken to!!!

Category : Loans

(1) Replies

Country : South Africa

Paid to join them. Was told I qualify for loan up to R50 000. Waiting for months to get application forms for finance. Phoned several times only to be told they will send it again. Still nothing. Desmond treated me like a child over the phone showing no respect. Would not let me speak to a supervisor or manager. Apparently they do not come to the phone!!! Quick to take your money and promise you the world!!! Deliver NOTHING!!!!!! MOST RUDEST Call Centre Agent I have EVER spoken to!!!

Category : Loans

(0) Replies

Country : South Africa

I have been retrenched and on 31st October 2011 I went into a Nedbank Branch in Clairmont for assistance. I then phoned Homeloan Department from the branch as i needed to know what was going to happen moving forward with my bond until i get another job. I was advised to fax my retrenchement documentation through to a Naveseen. Up until now, nobody even got back to me to advise me as to the situation. I have also phoned on several occasions to 2 numbers provided to me and nobody seems to...

Category : Loans

(2) Replies

Country : South Africa

I made a loan at Nedbank in 2002 and was placed under administration a couple of months later. My attorneys paid the account religiously, but to my disgust an amount was deducted from my account last month without prior notification. When following this up I was told that the account was still in arrears. I contacted Nedbank and told them that this account has been paid up for a while and that I would like the monies returned into my account. Nedbank told me that my attorneys must send...

Category : Loans

(1) Replies

Country : South Africa

NEDBANK / SAA Voyager. I Subscribe as a SAA Voyager member and I applied for a Nedbank Voyager credit card. Especially with their specific marketing of the companion ticket option. Complimentary SAA Companion Ticket On achieving the annual eligible* spend thresholds, SAA Premium and Gold Credit Card Accountholders qualify for one complimentary domestic or international Companion Ticket per calendar year (1 January to 31 December) You qualify for a companion ticket( buy one and get...

Category : Credit Cards

(3) Replies

Country : South Africa

Registered for a savings account and told my debit card would be delivered within 7 working days. Mentioned to the consultant Tebogo that I don't have any proof of resident mail on the address I gave, he then sent me a Sanlam Liquid Confirmation of residential address by cohabitant home owner, parent or employer. Which I took my time to go to the police station to get certified and had the relevant people fill the form in. Today the Courier guy comes while I am at work and I take my time...

Category : Banking

(0) Replies

Country : South Africa

i bought 500ml cocacola when i openend it.It was flat no gas. i went back for exchange the guy who attended me he was so stuborn with me. his name is MIKE he told me to phone cocacola company and lay a complaint there. while i bought dat cool drink from them.bad service at all they must do something about the guy.

Category : Stock Market

(1) Replies

Country : South Africa

I have a personal loan with Nadbank. Last month apparently they couldn't debit my account i had left enough money for them on the debit day, they were having systems problems so they say. someone called me asked to call back they never did. Then I was called on the 17-11-2011 spoke to the agent she told me they debited my account on the 16-11-2011 asked who gave them the authority she said she called me the day before I never answered, so that gives them the right to take whatever money is in...

Category : Loans

(4) Replies

Country : South Africa

The service is shit, and I'm struggling to get the problem solved. The staff is incompetent and staff in the complaints department is arrogant and incompetent. One of their staff phoned me to try and solve the problem, but he was not nice to me at all. I think they must get somebody that can work with the public and not be arrogant. Outsurance state that they sort out a claim within 24hour, and I'm waiting nearly 4 weeks for payment.

Category : Insurance

(1) Replies

Country : South Africa

MFC financed my car that i bought in 2010. This year on the 6th October my car was involved in an accident and was written off. My insurance regent have been saying they are waiting for the car registration papers in order to pay. I then decided to call my bank and enquired what was happening, until today I am not getting the papers and at the end of the month i paid the car i do not have.

Category : Banking

(1) Replies

Country : South Africa

Hi there, I recieved a sms from Legal Loans: Your application has been pre-approved for up to R50000-00. Offer valid for 7 days ONLY!!! Kindly contact Legal Loans at 0218154500. Ref LL44951. So I cintact them and they send me the following sms: Dear applicant, your application has been ACCEPTED!!! Offer expire within 15 days. To opt out kindly contact Legal Loans on 0218154500. So I contact them. They send me the next sms: Dear Client kindly deposit R350-00 into Blackbird Nedbank A/C...

Category : Loans

(29) Replies

Country : South Africa

refusal to acknowledge a legit claim of money withdrawn from bank acc after obtaining pin number while holding a gun to our head while we were being hijacked on n3 60km fm villiers tollgate. what would intelligent person do refuse and die or co-operate and maybe get off with being robbed and beaten up? wonder what the investigator of case would have done? he may be able to lose money but if thats all you had what then?

Category : Banking

(3) Replies

Country : South Africa

On the 6th of October 2011, i was involved in a car accident on the N4 road between vandyksdrift & Fontein street in middelburg Mpumalanga, i imediatley reported the accident to the so called my insurance Dial Direct, the car was towed to 232 Ross, Ikageng, that was the only sms i got from them. since then i have never received any call or sms from them asking me questions about how the accident heppend hence i was the one calling every after 3days checking the progress and requesting...

Category : Insurance

(1) Replies

Country : South Africa

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