Banking Complaints

RECENTLY I WAS LOOKING FOR A LOAN THEREFORE I VISITED SOME SITES.One site told me that Ishould fill in my name and they will search for the best result,I was satisfied that the need was met.No mention was made of amount payable being involved.End of the month there was a deduction of R399,from an unknown source.I stopped the debit order but since then have received various threatening messages and on emails send by me there is no response.I do not need it and cant afford it.I feel extremely...

Category : Loans

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Country : South Africa

I NEVER APPLY ANY LOAN AT LOAN TRACKER BUT THER ARE SENDING ME MESSAGE THEY SAID TO ME THEY HANDLE OF MY ACCOUNT TO THE LOAN AND EVER NEVER TOOK ANYTHING FROM THEM

Category : Loans

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Country : South Africa

Went for shopping yesterday 18/10/17 at Karen beef Balfour Mpumalanga while shopping I saw Wafer wizz ice cream in the fridge I wanted to buy for my kids only to find they were expired in december 2016 I was shocked by the respond of management that they are aware of it and they are waiting for supplier to take the stock my question is how many customer bought it unaware and gave to kids this is an unforgivable offence this people deal with fresh meat if they can turn a blind eye on an ice...

Category : Stock Market

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Country : South Africa

For more than 6 six years Absa has among others refused to provide explanations on how my pension payout amount and the tax on it, as well as the separation package amount and the tax on it were calculated / determined

Category : Banking

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Country : South Africa

For more than 6 six years Absa has among others refused to provide explanations on how my pension payout amount and the tax on it, as well as the separation package amount and the tax on it were calculated / determined

Category : Banking

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Country : South Africa

my account no :7000100100059415372 I phoned the call Centre, spoke to Lynette. she was arrogant to me and rude, at the same time she was cutting me while explaining. case: I made cellphone insurance claim last year October 2016. after the approval I was told at the shop that the old one will be cancelled automatically. how ever it was not the case. I want my refund of total R588 debited monthly on my Edgars account. Lynette told me that is not Fin rite problem I must go to the...

Category : Insurance

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Country : South Africa

On 30 August 2017 at approximately 17:00 I went to an FNB ATM in Ventersdorp to withdraw money. The reason I made use of a FNB Atm is because Ventersdorp does not have a Nedbank branch and I have been a client of Nedbank for about 10 years and my pension is paid into my Nedbank account monthly. I inserted my card into the ATM and was prompted to put in my PIN. I did that and chose the option to withdraw R1 500.00 However nothing happened. No money came out of the ATM and neither did my...

Category : Banking

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Country : South Africa

I transferred money into the wrong account now, capitec bank tells me they dont have authority to reverse the money back to my account as I told them it was a mistake. The money went to Mrs Philson I tried contacting her but failed its not a lot of money but I want it back. The amount is R460. I was helped by Thembeka at Capitec In katlehong Hlahatsi.

Category : Banking

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Country : South Africa

Oakhurst insurance is a nightmare I have been trying to claim for my car's engine hey they told me it is wear and tear hence they declined my claim just like that I do not have time for this!!!

Category : Insurance

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Country : South Africa

This is a complaint regarding FNB Homeloans regarding an application that is now taking 6 weeks to be approved. Initially I was told that it takes 7 working days to process a readvance application and six weeks later I am still waiting. The Consultant that I was communicating with does not respond to email nor answer her phone. I have not received any joy from this Consultant and each time I call the call centre it's either the loan is approved and I must wait 48hrs to being asked...

Category : Loans

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Country : South Africa

Hello MAM/ SIR we were sold a house under false pretense, The previous owner called a contractor out just before the sale of the in 2015 to quote on the roof, it just so happened we called the same contractor out to give us a quote and he said he did a quote on the roof and told the previous owner his not going to touch it and his noted it on our quote. THE estate agent brought a discloser form for the previous owner to sign and he refused to sign it, the estate agent did not advise...

Category : Loans

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Country : South Africa

On the 30th of April 2017 I have paid up my credit card account and requested the bank to closed the account and update my credit status with the credit bureau. Up until now the credit status has not been updated. I have called, emailed both the Bank and Transuion on several occassions with no success. Kindly assist

Category : Banking

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Country : South Africa

 on the 24 July 2017 i was on my way to work the robot was green for me to go and I was going when your cmc driver hit into my car while the robot was still red for him I have taken it with your company who then handed it to your insurance company now your driver turn around saying I shot the red Robot which is not true the supervisor saw what happened and said it fine our insurance will sort it out now all of sudden the words changed so now there insurance dont want to pay Me for there...

Category : Insurance

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Country : South Africa

I transferred money from my one account to the other but I made a mistake with the amount. At the branch in Ermelo they told me that they can't help me I have to contact the legal department. The clerk at Ermelo gave me two numbers, one cell number and a landline number. The cell stay on voice mail and the person never phone back. The landline number just ring and no one pick it up. I found a number for the legal dep on the website. I phoned the number and always get the same answer "you...

Category : Banking

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Country : South Africa

FNB debited R1,000.00 from my account on 20th Sept. I phoned to ask what was going on, spoke to Sulesi on 21st Sept who apologised on behalf of Fnb saying they'd return my money within 24 hours. They never did and no one phoned me or send an email. I phoned again and spoke to Sinoxolo on 22nd Sept. who also promised me someone would get back to me about this matter but nothing. I phoned again and spoke to 3 employees for an hour until I got through to Sinoxolo again who even gave me direct...

Category : Banking

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Country : South Africa

I received a notification on my phone that my account was overdrawn or on a minus with an amount of_+ R954 on the same week money was deposited in my account R1000 was taken when i phoned in to enquire I was told those were bank charges for withdrawing money inside the bank I should have asked before making those transaction how much it was going to cost me of which I did ask at the bank before making the transaction, I made 2 transaction inside the bank on separate dates that resulted in me...

Category : Banking

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Country : South Africa

Fnb business banking service is very poor. I will never advice someone to bank with them. I opened a 2nd business account onlin3 and its day 5 now they send me all they wrong emails, not one of the consaltants assisted me correctly and give me the correct information. I am highly unhappy with fnb service.

Category : Banking

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Country : South Africa

I VISITED NEDBANK MIDRAND BOULDERS BRANCH ON THE 5TH OCTOBER, LAST WEEK THURSDAY AND THE SERVICE WAS TERRIBLY BAD FROM HELP DESK(RECEPTION) TO THE BRANCH MANAGER. I SPEND ALMOST 1HOUR AT THE BANK JUST TO ENQUIRE ABOUT THE STOP ORDER, I WAS SEND TO NEW ACCOUNTS AFTER A LONG WAIT OF MORE THAN 45 MINUTES FOR NEW ACCOUNTS, I WAS TOLD THAT I WAS SEND TO THE WRONG QUEUE AND I ASKED THE PERSON AT THE RECEPTION MORE THAN THREE TIMES AS TO WHY IS HE SENDING ME TO NEW ACCOUNTS BECAUSE I HAVE AN...

Category : Banking

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Country : South Africa

Money bc claim not responded to until today since I submitted claim on the 4th oct 2017.havent heard from Hollard since den dis really is inconvenient n bulxit.i want my mney or il take u to media

Category : Insurance

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Country : South Africa

I have submitted my claims on the 4th September 2017 with all required documents.dey dd not call nor dd dey send a msg apologising for inconvenience.no msg stating when il receive my mney exactly.hollard really is nonsense I want my money or m taking dis far dis is total bulxit

Category : Insurance

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Country : South Africa

I went to Capetic bank to take a loan and I was told that they can only process it if I take a credit card I told them I don't want a credit card and then I checked found that I have 10 000 on my credit cardetails of which they didn't tell me about

Category : Banking

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Country : South Africa

spoke to nonkululeko,tshepo and cynthia,these 3 told me 3 differentexplanations and or preocedures regarding my claim.l am claiming for a stolen blackberry z10 stolen in 2015.1 told me it was on way it was going to get delivered they were querrying with ram,tshepo told me to pay an excess fee of 550 to get reimbursed with a buying power of 3000.i paid the amount on the 10/10/2017 at balfour edgars store but couldnt get another phone because it wasmt cleared on their system.the edgars...

Category : Insurance

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Country : South Africa

I insured my IPHONES WITH OLD MUTUAL INSURANCE iphone 5 at 5000 and 6s at 8000,now I was told when I want claim after a loss that 6s will be replaced at 6500not 8000 but I have been paying for 8000value for 3yrs why didn't the broker update me as he is getting paid.this is what broker said " I have spoken to Marc, but afraid the same answer as what he has given to you. The thing is that in the policy it stipulate that it is the insured’s duty to check on values of insured items....

Category : Insurance

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Country : South Africa

i was living in the united kingdom from 2001 to 2007. my creditcard was stolen I had phoned the Nedbank help line back in 2001 and reported it. I never heard anything back from Nedbank. I returned to south Africa in 2007 at some point I opened a Nedbank account when I returned I cant exactly remember the spesifics but at some point I was contacted about debt that was apparently outstanding to the amount of R41000.00 something like that I then explained that once again this is about the stolen...

Category : Credit Cards

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Country : South Africa

Indien Quantico direct enige aandele pakket aan julle wil verkoop bly weg.julle sa mislei word.Daar word n heel ander storie vertel as wat in kontrak staan.Inus

Category : Stock Market

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Country : South Africa

I am a member of Discovery insure for vehicles and I had lodged an insurance claim with them for my camera and chain. This claim was lodge last year in April. The first consultant failed to handle the claim and eventually was not available to assist. Every time I phoned the lady was out and I got an automatic reply. Eventually after numerous messages,I received a letter stating that I had failed to supply quotes for my claim. I got three quotes and submitted them. I did not receive any...

Category : Insurance

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Country : South Africa

People do not listen at all, changes are made without confirmation, they keep you hanging on the phone for a lifetime. Even if changes are brought forward and you got hold of somebody, they send you a new policy which is still unchanged... This is too frustrating for words

Category : Insurance

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Country : South Africa

I have taken out an rcs card to purchase a few items. I had made 3 purchases of this card and after each purchase,I had notified them of the payment term that I would like for each purchase. I had also called them to confirm this a few days after the purchases only to find out that it was not applied. I had been contacting them ever since and it's been almost 5 months now that this issue is going on. Every time I call the call centre,no one seems to know of the previous calls that I have made...

Category : Loans

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Country : South Africa

Logged a claim when I serviced my car Feb for ignition core till today nothing done and no feedback ended up paying the amount myself,New claim logged today as I took my car for service,information sent by VW and nothing done till I personally called and they requested additional documents which was sent after 12:00 but no one actioned that and confirmed if there was anything else required, only now after 4 when I called the answer I get is that it's my responsibility to keep on calling....

Category : Insurance

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Country : South Africa

I have been receiving my money every month into the same account but money that was due on the 13th of September could not be tracked. ABSA completely denied having received the funds and after over 3 weeks of emails and IT199 from the sending bank they eventually admitted to locating the funds. Right -I was promised that by end of day I would get the money into my account. Nothing happened and on querying I am now being informed that they are investigating. I have never been so frustrated...

Category : Banking

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Country : South Africa

No one at Fnb was able to close my account. The bank manager and my banker both confirm that my account was already closed, but today when I phone my account is still open and I'm owing them R547.17 due to unprofessional services. The bank manager by the name of Johan from the Meyersdall FNB branch gave me his personal cell number and told me by sms twice my account is closed, but still nothing was done. It took one lady 2 minutes on the phone and another payment of R547.17 to close my...

Category : Banking

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Country : South Africa

AWAITING REFUND OF MONEY THAT WAS WRONGFULLY PAYED TO LOAN ACCOUNT.AWAITING 2 MONTHS FOR MY R 150000.00 TO BE REFUNDED

Category : Loans

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Country : South Africa

Loan Choice submitted a contract for me to sign for a fixed term of 12 months. Upon completion of the period they still continued to debit my account simultaneously with discontinuing the provision of the service. When I started reversing the debit orders they got incensed and handed me over to a collection agency. They substantiated this by sending me another contract which I did not sign permitting them to continue debiting my account on a month by month basis. They are a bunch of...

Category : Loans

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Country : South Africa

Lang storie kort te maak.6 maande terug n aandele pakket uit geneem.mooi stories is vertel bv neem slegs 6 min om transaksie te doen en R30000 sal na 6 maande onmiddelik terugbetaal word indien ek nie wil voortgaan.meer as 2 weke is verby na die 6 maande en na veskeie oproepe en emails gebeur daar niks.daar word nou gese dat dit tussen 2 en 4 weke kan duur.hierdie is ongetwyfeld die swakste diens wat ek al ooit ervaar het.gelukkig was daar n getuie.nou moet ek n prokureur kry.mense wees asb...

Category : Stock Market

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Country : South Africa

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Category : Stock Market

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Country : South Africa

I've applied for my provident fund on March from NBC I was told to wait for 3 months I did but i did not receive my money,I went back they told me after a month the money will be deposited into my account,but did not get it,last week Friday I went again same promises I don't know what to do,it's not like I'm begging for this money it's my contribution.from 3 months to 7 months this is not fair.NBC contact:0313667749 My contact Anel N Mjoli 0634679081. Please help

Category : Insurance

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Country : South Africa

Hi Sfiso Nyawo here.I have been trying to contact the company to cancel my insurance since I have joined another company for my car insurance. They keep dropping my call every time I call when I talk about cancellation of my policy. I am now nowing how they will treat me should the claim arise from.

Category : Insurance

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Country : South Africa

I have a loan account which is 1 month in arrears i received a call on the 9th Sep and was advised how of the incorrect debit date. the agent who called me then advised me to make arrangements to bring the account up to date, she told me that they can debit twice on the 27th Sep of which i declined as i advised her that i can't afford it. we then agreed to make some sort of arrangement, of R350.00 to be debited together with my normal installment amount. she then sent me an sms to confirm...

Category : Banking

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Country : South Africa

Many emails and telephone calls were made to this company. As I stated to their complaints or queries department. A client will not be rude or perform if we do the relevant do what we should without the empty promises. My sister got divorced in July 17 and after 60 days the money was supposed to be paid out. I have also said to them that its not their problem that my sister needs to sleep in the street with her kids because of their delay, but the unfair part is that they keep on changing the...

Category : Insurance

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Country : South Africa

I have transfererred money into my credit card from my savings account,so I want the bank to reverse that money back into my savings account.

Category : Banking

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Country : South Africa

Nedbank required me to FICA my accounts by 31.08.17. I did this on 29.8.17 having done it a few months prior to this. On 31.08.17 my account was blocked and I could not do any transactions. It was unblocked and I managed to do one transaction. This continued for a week with approximately 6 transactions being blocked. How Humiliating. In 43 years of being a customer at Nedbank I have never had this happen.I work with the Consumer Protection Board and will put in a complaint there as they have...

Category : Banking

(0) Replies

Country : South Africa

My partner bought me a car in 2012 and unfortunately passed on last year August...than the bank decided to take the car away from me after paying for it all these years I opted to pay the settlement balance over 3months period they refused.. They don't care about the consumer only care about making money, They are the worst bank I have ever came across absolutely heartless. I will not recommend Wesbank Motor to any of my family nor my friends. Rather get a personal loan than to get finance...

Category : Banking

(1) Replies

Country : South Africa

my car was involved in an accident on the 19th September 2017 with my monthly premiums payed in full at King Price. They towed my car on the same day, on the 21st September 2017 i mistakenly made a reversal at the bank i wanted to make reversal for Budget Insurance. Three days later i realized that i made a wrong reversal, i made a claim to King Price on the 21st September 2017 and they assisted me with courtesy car for the weekend , on Tuesday they called and asked me to return the courtesy...

Category : Insurance

(0) Replies

Country : South Africa

On August 31 R101 000 was fraudulently removed from my cheque account and my credit account. I immediately reported the matter the the Absa fraud branch and to the police. Absa appointed an investigator who, they said, would keep me informed about devlopments on my case. Mr Elson Mashaba was appointed. He only contacted me, however, when told I would go the the press. On 26 September 2017 I contacted him by e-mail to find out how the case was progressing. I received the following e-mail" I...

Category : Banking

(0) Replies

Country : South Africa

I made a payment to Capitec cellphone number on the 2nd sept 2017 for an amount of R1000 using the ussd, a day later I noticed the number I put the money to was incorrect, phoned Capitec customer care the consultant told me the client used the money therefore there's no way I can get assistance from the bank side other than to phone the client or open the case with the police that shocked me because I have insufficient info on the client, I took the initiative to phone the client she agreed...

Category : Banking

(0) Replies

Country : South Africa

I am banking with pep plus, the worst service ever received. I was never told nor informed that the would be experiencing a glitch, I had to find out on my own when trying to withdraw my salary, money I worked hard for. And their call centre agents service is appalling, the give misinformation, I was informed IT WOULD BE SORTED by Tuesday, being today I would be able to withdraw. I am not applying for a loan this is my money, the decency of informing me as client would have probably made...

Category : Banking

(0) Replies

Country : South Africa

A few weeks ago i visited the spingo branch with a friend to make a deposit, we have been to many other branch as we are always on the road.Firstly the consultant had no sense of service,seems as she was forced to work at capitec, no greeting at all, shout's at us "account number ",there after we hand over the cash, The rude lady screams we don't keep change!In all the years I've dealt with capitec i know all staff have a float,if not will get change from other staff members.we did say that...

Category : Banking

(0) Replies

Country : South Africa

UNABLE TO WITHDRAW CASH SINCE FRIDAY, 22 SPETEMBER 2017, 4 DAYS DOWN THE LINE AND PEP IS BLAMING ABSA AND VICE VERSA. NOT GETTING ANYWHERE WITH EITHER PARTIES

Category : Banking

(0) Replies

Country : South Africa

Are you seeking for an urgent loan to pay bills, kindly contact us Email:[email protected]

Category : Loans

(0) Replies

Country : South Africa

Are you seeking for an urgent loan to pay bills, kindly contact us Email:[email protected]

Category : Loans

(0) Replies

Country : South Africa

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