Cinema Complaints

On the 22nd of May 6, 2017 I had a business meeting at the east side at lakeside mall I stay at Pretoria. Seeing that my meeting was scheduled for 20:00 I decided why not catch a movie at one of the cinemas which I believed Gives best services, but to my surprise I received the WORSE service ever mind you I am working for Barclays and we get 25% off At rewards if we watch movies at Numetro. To cut the story short me and my partner decided to catch Fast and the furious 8, which was...

Category : Cinema

(0) Replies

Country : South Africa

This girl. I forgot her name. I will go back to get it. One of the girls working their assisting with ticket sales and popcorn was so extremely rude to me and my fiance in 2 consecutive encounters. She is unhappy in her job and taking her frustrations out on customers. I am not one to complain but we stay in Goodwood and so we live N1 city mall. We are there all the time and at the cinema all the time. When dealing with other consultants, service is good. But she is so moody and actually...

Category : Cinema

(3) Replies

Country : South Africa

On the 03/01/2017 When I was entering cinema 11 for a 2h30 movie the staff member checked my ticket then asked me to search my bag before entering the cinema and then I asked her why the is no legal document that notify us of such act and she replied that it was an order from the manager and that she has to check the bag for any food item. Which Is repulsive it's the first time I've been searched before entering a movie. The service is bad really bad ☹️

Category : Cinema

(4) Replies

Country : South Africa

My family was at the above cinema on Saturday 22-10-2016.My wife and kids were watching a movie and her baG was taken from the side of her leg.Both her phones were taken.Her purse was also tampered with but there was no money in it.We spoke to the manger but all she could say is that she is understaffed and this has never happened before .Due to the understaffing the regional manager was called to us.He made my wife feel as if she was making this story up.As she was continually asked is she...

Category : Cinema

(5) Replies

Country : South Africa

Three of us wished to see the movie Sully on Saturday afternoon at above venue, 5pm showing. We met some friends there who had travelled fron Mpumalanga and also wished to see same show. We got into the line to be served and requested our three seats, after a long wait and very indifferent attitude of the lady serving us we were informed that the movie was fully booked, no seats available. Impossible, we stated, it had been showing a long time, it was 5pm Saturday and bug rugby natch on. No...

Category : Cinema

(3) Replies

Country : South Africa

The lighting is substandard and dangerous. Entering and exiting is dangerous because insufficient lighting of steps .

Category : Cinema

(4) Replies

Country : South Africa

ON THE 15 JULY WE BOOKED MOVIE TICKETS ON LINE WITH COMPUTICKET FOR THE LEGEND OF TARZAN AT THE GLEN. ON ARRIVAL AT NU METRO THE REFERENCE NUMBER GIVEN TO ME BY CUSTOMER SERVICE OVER THE PHONE WAS IN CORRECT. SPOKE TO THE SERVICE MANAGER WHO WAS EXTREMLY RUDE AND SAID IF I DONT WANT TO COOPERATE WITH HIM HE WILL NOT HELP ME. I WAS SIMPLY STATING THE MOVIE STARTS AT 8PM. WE THEN WANTED TO COMPLAIN AND THE MANAGER OF THE EXTABLISHMENT CAME OVER AND ASKED US TO TELL HIM THE COMPLAINT IN A VERY...

Category : Cinema

(4) Replies

Country : South Africa

Family night ruined by staff and "management" !!! To whom it may concern, i am most dissapointed in the service we have recieved from the musgrave staff and most shocking and suprisgly the management itself this saturday evening. After standing in a line for more than 30 min we get to an unfriendly cashier who asks cash or card so we say card and she points to a direction of a self service machine , after waiting for assiatance of some staff member for the next 15 min i was then told to use...

Category : Cinema

(5) Replies

Country : South Africa

DAVID RAATH. IS THE MOST EGOTISTICAL PERSON I HAVE EVER COME ACROSS, i WOULDN'T SUGGEST ANYONE USE HIM FOR A VIDEOGRAPHER. HE JUST DROWN GRADES ANYOTHER COMPANIES AND PEOPLE GIVING THEM A BAD NAME. YES EVERYONE WANTS TO BE THE BEST BUT EVERYONE DESERVES A CHANCE JUST NOT THIS IDIOT.

Category : Cinema

(6) Replies

Country : South Africa