Consultant Complaints

I HAVE TO SAY THE TREATMENT I RECIVED FROM VIRGIN ACTIVE CONTASTIA WAS APPALING AND DISGUSTING AND DEGARDING, BECAUSE OF A R76.00. WHEN I SAW THE SPECIAL ON FACEBOOK ABOUT THE R500 GIVE BACK, I DECIDED TO DO AN APPLICATION FOR MY WIFE. AFETR FILLING IN MY DETAILS ON THE ONLINE APPLICATION, 3 DAY LATER I RECEIVED A CALL FROM A VIGING ACTIVE AGENT FROM CAPE TOWN, AND I TOLD HIM THAT I WOULD LIKE APPLY FOR A MEMBERSHIP FOR MY WIFE, MY 2 DAUGHTERS AND I ARE ALREADY MEMBERS, THE GUY SAID FINE WE...

Category : Consultant

(0) Replies

Country : South Africa

The Standard bank consultan1t in Tower Mall Klerksdorp is very rude and unprofessional she behaves as if she is the owner of the bank i am very unhappy with how she behaves and handles herself towards customers i went to the bank with my proof of residence she refused to take it the second time i went to reverse money and she dd not reverse it my child is now LEFT WITHOUT MILK AND NO PETROL FORT MY CAR TO GET TO WORK I AM SO ANGRY AT HER SHE MAKES PEOPLE FEEL STUPID FOR USING THEIR SERVICES...

Category : Consultant

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Country : South Africa

Hi Peter m Nompumelelo Ntongane have a problem with vodacom they fraudulent my account and now my account is suspended and Im told to pay R1160 for something done by them scared they will black list my name plz help me peter I was having a contract with them all of a sudden m told that I have two numbers of which I don't..

Category : Consultant

(0) Replies

Country : South Africa

I went to the gym Planet fitness Benoni Lakefield and without even coming to address the issue the general manager Sara just told the receptionist to deny me access and to call the police to remove me from the premises . The issue was they told me in December i owe them about R1000+ so i said its ok i will pay it when i went in January to do it Sara the manager told me you dont owe us anything your account is up to date.So saturday when i went into the gym the receptionist told me the issue...

Category : Consultant

(0) Replies

Country : South Africa

Dear Peter November 2016 i upgraded 2 of my cellphone numbers and terminated a old vodacom internet data contract. At home my husband destroyed the sim. In January 2017 a vodacom agent contacted me with a upgrade proposal on the data contract 1did day 1 gig night, that should have been terminated. I told her that i terminate the contract. She said they probably did not do it because there is quite a lot of gig stil available on the modem stick sim. She offered me a extra 500mb on the...

Category : Consultant

(0) Replies

Country : South Africa

very bad service from multi choice i have problems since desember 2016 with multi choice they never debit my order at the end of desember I did phone them 6 to 7 time in January and ask them why the debit never went off them advise me that there was an error from there side then they debit a amount of R539 and R1172 but the R1172 did not go off I did pay R700 cash at spar and the next day I did contact lerato at multi choice she did promise me every thing was sorted and the end of January I...

Category : Consultant

(0) Replies

Country : South Africa

took a contract phone two months ago on Ismart company when they delivered their phone they gave me a dam simcard.they promised to give me R55 airtime every month till today I have not recieved any anything from them tried to call them several times but they keep giving bad service they saying simcard is Ricad on their side.they always keep me on hold waisting my airtime that im using to call them

Category : Consultant

(0) Replies

Country : South Africa

Iam very disappointed and disgusted by the services at multichoice. The consultant told me i owe them R590 with interest for december,i paid on the 15th jan i paid them and when i call them to open my DSTV they told me to send proof of payment and i did sent it at proof of [email protected] and they told me they didnt received it Then i send it to the consultants straight [email protected],hloniphile Ntsibande and Richel Maphothoma all this people they weren't willing to...

Category : Consultant

(0) Replies

Country : South Africa

I called Vodacom call centre at 7 30 am to cancel a contract that I have been trying to cancel for the last 3 days and eventually I got through to the cancellations & retentions dept. The call was answered by Elsie, who told me to hold on as she was just starting her system and so I patiently did. After a few minutes she then did the security check and made me hold again, I held on for a good few minutes before she got back to me saying that she is having system issues. I kept holding,...

Category : Consultant

(0) Replies

Country : South Africa

I called Vodacom to cancel a contract. My call was answered by Elsie, who told me to hold as her system " was starting" which should have been done before she got a call. I held for a few minutes and then a security check was completed. I then was made to hold for another 10 minutes without being told why, I then asked what was going on and she said she cannot assist as she is having system issues. I then explained to her that I tried canceling the contract for 3 days now, her response was "...

Category : Consultant

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Country : South Africa

A Product was purchased and the debit amount was only supposed to go through on 1 March 2017. The transaction was cancelled within 24 hours, BUT the company has already recovered a amount of R24 950.00 from my credit card on 26 January 2017. After various e-mails and telephone calls the money is still not repaid. According to their management this will take a while which is absolute nonsense. I must now wait for the process and cancellation of documents. WHY?? If they could recover the money...

Category : Consultant

(0) Replies

Country : South Africa

Efficient Passports has an office in the same building as the Department of Home Affairs in Alberton. A lady by the name of Lena promised my mother and myself that she would help us to get a Passport and our ID Cards without us having to wait in a long queue. I would like to state that we are both pensioners. For this service she charged R1300. We made an appointment to be at the Department of Home Affairs at 07h30 on 17 January 2017. When we arrived, we waited in her office until they...

Category : Consultant

(0) Replies

Country : South Africa

Hi, I have got two contracts with cell c one is my cellphone contract which I took around September 2016 another one is a mobile wifi which I took in December in one of their branches is Durban Davenport square so the guy who assisted me the tall Indian guy with glasses informed me that I need to choose a date where they can debit an amount of R128.99 to check if they will be able to take their debit of which I believe it's their procedure, so I agreed that they can take the amount on the...

Category : Consultant

(0) Replies

Country : South Africa

I bought a TV stand, wall-drop,table and chairs and a 4plate stove at Russels early December 2016 in Gauteng Westonaria but was to be delivered in Mtata, EC. They were delivered on time. The person who was assisting me failed to tell me they are all a DIY so I thought they'll assembly everything as they used to because I'm their regular customer. It was to my surprise finding out that after 2weeks people haven't come to assembly as they have promised when delivering. I went to the shop...

Category : Consultant

(0) Replies

Country : South Africa

My Dstv account was due on 25th of each month but due to change of bank details multichoice could not update the new bank details as provided. Dstv was due for payment on the 25th December 2016 later I realised that the debit order did not go through for payment. Later it was disconnected. We paid the required amount but in a wrong account later realised that the account paid was wrong we called multichoice to inform them that we paid but to the wrong account after noticing that we are still...

Category : Consultant

(0) Replies

Country : South Africa

My name is thobile pearl ngcobo id no 9009091017089 i have a problem with msa debt collebters i want to cancell mi debt review because mi creditors are debiting alot of money from the agreed one now i want to clear my name from debt review and continue paying without a debt review under my name my cell number is 0796548385

Category : Consultant

(0) Replies

Country : South Africa

I have a problem with msa debt consultants they do not want me to cancell mi debt review mi creditors are debiting too much money different from the one i agreed to pay now i want to cancel debt review and continue paying for mi debts with out debt review under my name

Category : Consultant

(0) Replies

Country : South Africa

My husband took out a furby deal with vodacom on contact, after two weeks the furby just stopped working, we went to the canal walk branch, where we haf to wait for 20 min for assistance as no one knew shat the return process of the furby were, after waiting patiently for a hour the "manager" assisting us came to us saying that this is the first time that one of the furbys was returned and that the reps are not picking up, he then wrote his name on a page Omar Abrahams promising to phone us...

Category : Consultant

(0) Replies

Country : South Africa

I have paid my GAME / RCS account up to date (Settled it) on the 20th December 2016 already & are still waiting on a paid up letter! I have phoned, emailed etc etc, but apparently they must await this one and that one. I mean it's up to date, what is so difficult to type out a letter saying your account is paid up to date thank you! Pathetic service, I mean NO service @ all! I have spoken to a Julian & he advised that he send an urgent message to who ever must type a letter, but this is also...

Category : Consultant

(0) Replies

Country : South Africa

My name is nozipho zulu,I have a contract with vodacom,top up R100 ,I recieve airtime and data 1G everyminth,but this month only recieved airtime no data,whn I called on the 1st to query,was told its a holiday but my request is gona be forwarded to be sorted,in the meantime I must convert my airtime to data,which im doing and im loosing a lot of airtime,yesterday I foned and checked but was told my query is not resolved yet,today I foned again spoke to phumlani whch told me the same thng as...

Category : Consultant

(0) Replies

Country : South Africa

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