Consultant Complaints

i went to FNB dec to check the balance on my 32days account. I lady advised me to open a 7 days notice as it has better interest than 32 days. i opened the account and transferred some funds from my 32 day to the new account. To my surprise yesterday i went to do a notice on the 7 days notice and i was extremely surprise when the consultant tell me that i dont have a 7 days notice instead i have two 32days notice.I spoke to the branch manager of Alex Branch yesterday and explained the...

Category : Consultant

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Country : South Africa

we have been here since 9hoo in the morning for 1st time id application and they said they're experiencing technical problem and no one is telling anything or how far they are with the problem

Category : Consultant

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Country : South Africa

I bought an Edblo Alton base set at Joshua Doore now called Bradlows in February 2015. in May this year I went to the store to complain about the base set and they logged a call and inspection was done. I received a call to tell me that indeed there is a problem and they sent me an email to pay a warranty fee of R671.49 for the base set to be replaced.And on that email I was told that Edblo Alton has been discontinued and it will be replaced by Edblo Royalty. I made the payment on the 8th of...

Category : Consultant

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Country : South Africa

I bought two dresses then I brought back the expensive one but I was refunded with the less amount.The branch at Sebokeng thabong didn't want to help me because the insident happened at vaal mall I was told I should go back where I first bought or purchased,I am a customer I don't understand why should I go up and down while I can be helped quickly and leave,or are these stores notthe same?im really mad and I won't go to vaal mall while I have a store near by where I can get help.Please...

Category : Consultant

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Country : South Africa

I bought a washing machine mid August, the salesman assured me that the item will be delivered the next day or latest the following week. that never happened, me and my sister spent lots of money we dont have on airtime phoning in and asking about the whereabouts of our item. We got different answers everytime we phoned, we had to go there twice,the second time we were treated very badly by the same sales guy, he hit us with another level of attitude on our faces infront of the staff,and this...

Category : Consultant

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Country : South Africa

I was informed on the 9/09 around 15:oo thatmy number has been converted from prepaid to contract by this so called rmcs from edcon group which i know nothing about, to my surprise when contacting vodacom customer as the service i wanted as not active and was advised to go with my id to any edcon store to enquire. I went there immediately and was told that rmcs closes @2pm onn a saturday and they not working on sunday i asked for their contact numbers. This morning i call rcms then a...

Category : Consultant

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Country : South Africa

I would like to log a complaint about Nestar tracking company, i took a contract with them and whenever i phoned them to track my vehicle they told me they cant track it because the tracker is faulty and they were going to send someone to fix it and that never happened, earlier this year i have been requesting and begging them to fix it but they never done that but they were still debiting my account i sold the car in April and told them to cancel the contract because i no longer have the...

Category : Consultant

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Country : South Africa

I had a contract with Mtn which later i settled (2016), upon settling the account i was informed that the account will be closed.To my surprise when i checked my ITC 31/08/2017, MTN is still reflecting on my profile with a legal status, how is it that the account has a legal status yet no one called to inform me that there was an outstanding amount, on which act was this account handed over? I took it upon myself to call and find out how this matter can be resolved but non of the call agents...

Category : Consultant

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Country : South Africa

Good day. I called home choice today after 09:30 before 10:00, reasen for my call I wanted to cancell an order, I spoke to the other consultant and she was not professional she was very rude, she even drop the call over my ears i dont know if home choice works with customers like that. Then I call back again I spoke to Amanda, then when I ask Amanda's surname she said they are not allowed to give out surname, I ask her about the previous person I was speaking to she said there is no record...

Category : Consultant

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Country : South Africa

I have settled my RCS Account is full after contacting them for my balance and I paid exactly the amount I was told by the consultant in the month of August 2017. After a week I have received a call from mbd consultant stating that I owe R350 "IT WAS A SHOCKING CALL TO ME" because according to me everything was sorted. When I asked her what was the money for?,She said is for the SMS. I asked the consultant that i consultant you guys for my balance and I was given it (R3940.98)with all the...

Category : Consultant

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Country : South Africa

I purchased a hair machine,while paying at the cashier a cosmetic consultant mildrid brought two of her clients to the till who stood right next to me while I was entering my pin to pay. The cashier asked Mildred if she can wrap my gift and she dismissively said,I must go and find out at the other counter for wrapping while walking away-fogetting that I'm the customer and its her job to assist. I then went to the other counter and there Mildrid was on her cellphone. When she was done she...

Category : Consultant

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Country : South Africa

I worked at home choice as their agent, their service was that you get customers to buy their product and you earn when their product get delivered to the customers. I got an invoice that I was paid but when I fax the documents that they asked for they never deposited my money, when I call them for my money they become rude, they have a bad service their consultant are not patient.I need help I need my money.

Category : Consultant

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Country : South Africa

i recently laybyed a 4 plate stove with a consultant named nkosi,i now have recieved the stove but only to find out the stove has no plug which i was not told about in the sals process..i called the branch spoke to wendy the branch manager who told me to return the stove and take a 3 plate now i work in isipingo but live in pinetown so the stove is already in my house now i now have to pay extra for the electrician and i still have a fridge which i laybyed i want that cancelled i was told it...

Category : Consultant

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Country : South Africa

Been wanting to buy a new fragrance for a long time. I decided to go to Dior at The Glen mall in edgars . I have never received such bad service in my life. I was assisted by a guy named Refelwe, who happened to be so arrogant and very unhelpful . He undermined me so badly and made me feel like I was wasting his time by being there. I'm even thinking of getting a refund when I remember the horrible service I was given... totally unprofessional

Category : Consultant

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Country : South Africa

on the 20th of june 2017 i took my cellphone to mtn jabulani branch for repairs til today i haven't received any feedback from them. i do not know what is happening but i am paying my monthly instalment as agreed. IMEI NO:860921034389672

Category : Consultant

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Country : South Africa

My name is Mathapelo Molefe. I am a standard bank client for 8 years now. 2017 has been a ridiculous year with standard bank. I have fraudulent companies debiting off my account which I have to reveres maybe 3 times a month if I noticed it on my statement. I went to the bank to get them to stop the unknown companies to stop them but the consultant told me there is no use stopping them because the companies use different reference numbers. So these companies just debit anytime of the month and...

Category : Consultant

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Country : South Africa

I ordered a elba gas stove and paid for the stove but decided to cancel. I contact the consultant (Laura Dyssel ) and she told me that I cannot cancel.I told her as a consumer I have the right to cancel the stove. I requested a full refund which is quite a lot of money. This morning she came with a new offer which I declined as she demanded an extra R2000 for the offer she suggested which I don't want.It seems that she don't want to refund my money as I mailed her when am I receiving the money.

Category : Consultant

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Country : South Africa

The bad attitude from the people who unpacked you want to get to the things on the rack but the boxes is in the way if you ask them to move they ask you want you want I want to get to the stuff myself to read on the product by the Shampoo Department I was looking for something and the Brackenhurst Dischem is lately very rude specially the people who do the unpack and if they can loose +/- R3000.00 a month from me I can go easy to another parmacy I will take all my business away from them

Category : Consultant

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Country : South Africa

On 1 August 2017 I made a incorrect payment to Vodacom. I first phone the bank the request them to assist to reverse the payment but this couldn't be done. I then phoned 082111 to request them to assist to refund me the extra money that I paid over to Vodacom. They revered me to 0821946. They could see the payment that was made and told me that I must send the proof of payment to [email protected] I was also informed that there policy is that refund take between 7 to 14 days. On my mail...

Category : Consultant

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Country : South Africa

My name is Millicent from Boksburg. I bought A dark brown KUDU sofas at Rochester Comaro road in 2014. by the time they were delivered we found out that there was a big patch on the lower part. immediately i called the shop and the sales person who helped us by the name of Sibusiso told us that they will come and pick it up. they took close to a months to come and collect the couches. after they collected them they told us that they no longer have the same sofas on that same colour and we...

Category : Consultant

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Country : South Africa

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