Consultant Complaints

My Dstv account was due on 25th of each month but due to change of bank details multichoice could not update the new bank details as provided. Dstv was due for payment on the 25th December 2016 later I realised that the debit order did not go through for payment. Later it was disconnected. We paid the required amount but in a wrong account later realised that the account paid was wrong we called multichoice to inform them that we paid but to the wrong account after noticing that we are still...

Category : Consultant

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Country : South Africa

My name is thobile pearl ngcobo id no 9009091017089 i have a problem with msa debt collebters i want to cancell mi debt review because mi creditors are debiting alot of money from the agreed one now i want to clear my name from debt review and continue paying without a debt review under my name my cell number is 0796548385

Category : Consultant

(0) Replies

Country : South Africa

I have a problem with msa debt consultants they do not want me to cancell mi debt review mi creditors are debiting too much money different from the one i agreed to pay now i want to cancel debt review and continue paying for mi debts with out debt review under my name

Category : Consultant

(0) Replies

Country : South Africa

My husband took out a furby deal with vodacom on contact, after two weeks the furby just stopped working, we went to the canal walk branch, where we haf to wait for 20 min for assistance as no one knew shat the return process of the furby were, after waiting patiently for a hour the "manager" assisting us came to us saying that this is the first time that one of the furbys was returned and that the reps are not picking up, he then wrote his name on a page Omar Abrahams promising to phone us...

Category : Consultant

(0) Replies

Country : South Africa

I have paid my GAME / RCS account up to date (Settled it) on the 20th December 2016 already & are still waiting on a paid up letter! I have phoned, emailed etc etc, but apparently they must await this one and that one. I mean it's up to date, what is so difficult to type out a letter saying your account is paid up to date thank you! Pathetic service, I mean NO service @ all! I have spoken to a Julian & he advised that he send an urgent message to who ever must type a letter, but this is also...

Category : Consultant

(0) Replies

Country : South Africa

My name is nozipho zulu,I have a contract with vodacom,top up R100 ,I recieve airtime and data 1G everyminth,but this month only recieved airtime no data,whn I called on the 1st to query,was told its a holiday but my request is gona be forwarded to be sorted,in the meantime I must convert my airtime to data,which im doing and im loosing a lot of airtime,yesterday I foned and checked but was told my query is not resolved yet,today I foned again spoke to phumlani whch told me the same thng as...

Category : Consultant

(0) Replies

Country : South Africa

Hi My name is Thavan Perumal and my wife has a Vodacom cell phone contract. On this contract there are 2 lines. The debit order comes off my bank account. In September I experienced a financial problem and the debit order was unpaid. The phones were disconnected. In November I went into the Vodacom shop at the Pavilion to query the amount due as I wanted to pay the account and reconnect the phones. The statement was printed and upon looking at the statement we realized that there was a...

Category : Consultant

(0) Replies

Country : South Africa

I postated my parcels to be delivered in Romania on 9 December 2016 and I was told if I paid R337.80 the parcel will be delivered in 5 days the latest it's now 26 December 2016 and the parcels still have not reached Romania

Category : Consultant

(0) Replies

Country : South Africa

your technician came out today 23.12.2016 to try and fix the telephone line . He went out to see if it the problem was at the extension he came back saying it was not but cant do anything about it because its a short day and your technician has left for home so he cant get to the main box so for the rest of the weekend i wont have any line no line no business very bad service unhappy client!!!!!!!

Category : Consultant

(0) Replies

Country : South Africa

on the 15th of December I placed an order on the Edgars online site, as per the site my order should be delivered however I opted to collect from my nearest branch which is sandton city. on the 19th I contacted sandton city to find out if they have received my parcel or how will I be notified, gentleman by the name of prince told me to wait for a call or an email... I received the call on the 21st stating my order is being picked and it will be at the store( sandton city) by the 22nd off...

Category : Consultant

(0) Replies

Country : South Africa

wanted to upgrade to a U Chose flexi 110 with once off 5G data and 2000 talking points cellphone contract on a LG phone. firstly was told that the phone will be there in a week. after a week the phone was "discontinued" which make their pamflet FALSE ADVERTISING. we were promised another phone by Sarie if we wait another few days. only to be lied to again by Sarie phone was also discontinued. now she try to force us to take a more expensive contract with no data and talking points.

Category : Consultant

(0) Replies

Country : South Africa

I sent an iphone for repairs on the 10 November 2016 and is been 6weeks now but not yet received the phone yet and when I call the manager said he cant do anything with that, when I call repair centre they said the phone has been waiting for collections since the 11 december 2016 so please guys beware of Telkom contracts

Category : Consultant

(0) Replies

Country : South Africa

I spoke to a consultant regarding a settlement for handset that I bought from Telkom. I spoke to consultant named Dipho, she said my settlement amount was R293.07. quoting Ref 1780202. Today 14/12 I have a sms send that my account is handed over to VVM with the amount of R1463.94, what bad a service and inconvenience, I should have settled my account long time ago.

Category : Consultant

(0) Replies

Country : South Africa

i went to Mr price fr an exchange,i bought the item for full price but however when i returned it it was already marked down,they refused to exhange it for the full amount just because it was marked down but i had the receipt or proof that i paid a full amount for it therefore i wassnt refunded my full money

Category : Consultant

(0) Replies

Country : South Africa

I AM DISGUSTED WITH THE SERVICE THAT SARS IS GIVING HOW CAN YOU WAIT FOR 6 MONTHS JUST TO GET YOUR MONEY FROM YOUR TAX RETURNS THAT YOU SUBMITTED I HAVE SPOKEN TO SOOO MANY PEOPLE HAVE EVEN LOST COUNT CLEARLY SARS HIRES PEOPLE WHO DON'T KNOW THEIR JOBS OR GIVE PROPER INFORMATION RIGHT NOW I JUST SPOKE TO AN IDIOT OF A SUPERVISOR BY THE NAME OF SHARMINA FROM DURBAN WHO LITERALLY HANG UP ON ME BECAUSE I SAID SHE MUST GIVE AN EMAIL ADDRESS FOR THEIR AUDITORS AND SHE CHOOSE TO HANG UP ON ME....ON...

Category : Consultant

(0) Replies

Country : South Africa

Good day I bought a tablet on 31/12/2015 at Jet Nelspruit Plaza. On 7/01/2016 i returned the tablet because it had a speaker fault. In 3 months it came back and it was okay. In the last week of July i noticed that the battery does not last long, so i returned it back again to the Jet store. Since now I have not yet received my tablet and it almost 4 months. On 2/12/2016 i went to the store to check my tablet and was told to pay R270 because the battery had 3 months warranty. I...

Category : Consultant

(0) Replies

Country : South Africa

I did an upgrade on my phone 0832367330. 5 weeks passed and I have not yet received my phone. They said they will deliver it at my farm adress after I told them that it would be better to deliver it in town. I also asked thwm to let the courier phone me, which they did not do. I am already on my new subscription but did never receive the phone. I spoke to a consultant a week ago and they still did not contact me. After many attempts I am very disappointed and phoneless!! Pathetic!! Just...

Category : Consultant

(0) Replies

Country : South Africa

ive been a customer to cell c for a long time and had always paid my contract,i was at first very serious and had a debit order on my account,until i realised that cellc would actually debit up to 3 times in 1 month and my back charges would actually go up to thousands of rands because theres no money,so i actually went into the branch in n! city mall,whom phoned in to the contact centre who put the phone down in my face,i requested to speak to a manager in store who came out of a room,didnt...

Category : Consultant

(0) Replies

Country : South Africa

on the 23th of this month I went to a shoe city store at hartbeespoort complaining about my account , I pay my account every month but am unable to use my credit because of the funeral policy that I took with Ackermans so I told then to cancel my funeral policy the manager call Ackermans head office for the cancellation but the Indian lady by the name of chante told me that I have to call the other numbers for the cancellation so I fail to understand how came they cannot help me...

Category : Consultant

(0) Replies

Country : South Africa

I applied for a cell phone contract on the 14 November. Kgomotso Mamotse Mdhuli called me the following day to complete the application, I never heard from her again until yesterday 21 November to ask me to email my documents through. Today i received a sms from MTN declining my contract because I took too long to send through my documents. Apparently they requested my documents on the 16 November, but because I was not important enough Kgomotso never bothered to advise me, just a pity i...

Category : Consultant

(0) Replies

Country : South Africa

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