Consultant Complaints

2013 i received a call from their consultant Sibongile Fihla offering help to in arranging with my creditors towards my debts,all this was done telefonically andvfaxing of documents,but to my surprise she did not perform her duties as promised,in 2014 i went to all my creditors and paid all the monies owed to them in full,to my surprise i was listed as a client under debtreview,having a red flag with NCR,which makes impossible for me to buy on credit to her,and she did not perform as...

Category : Consultant

(4) Replies

Country : South Africa

I made a booking months and been communicating with the travel agent about everything being in order and I was promised all is well, 2 and a half weeks before the cruise I was told there's documents missing. When I question that I was told that I will be given my cabin and continue with my booking myself.

Category : Consultant

(3) Replies

Country : South Africa

I made a booking months and been communicating with the travel agent about everything being in order and I was promised all is well, 2 and a half weeks before the cruise I was told there's documents missing. When I question that I was told that I will be given my cabin

Category : Consultant

(7) Replies

Country : South Africa

It's been a month now I get no help.only one person who helped me. I was hospitalised when I needed help, the first person who helped me he referred me to two different people and I did not get help . I have to ask the Dr for pass out for that day only.i went to unisa ghandi I was told to go to pretoria . I did not because I had to go back to hospital I called different people around me to help me by calling unisa pretoria sending emails to get help , still waiting . I need to...

Category : Consultant

(6) Replies

Country : South Africa

It's been a month now I get no help.only one person who helped me. I was hospitalised when I needed help, the first person who helped me he referred me to two different people and I did not get help . I have to ask the Dr for pass out for that day only.i went to unisa ghandi I was told to go to pretoria . I did not because I had to go back to hospital I called different people around me to help me by calling unisa pretoria sending emails to get help , still waiting . I need to...

Category : Consultant

(4) Replies

Country : South Africa

I have send a consolation letter of application through fax Before time on 12 January 2017 but month end they deducted my money without any paperwork so pls help me

Category : Consultant

(7) Replies

Country : South Africa

in 2015 February one of consultant contacted me telling me of debts review that they can assist me to lower my debts I did never agree but they kept on registering me on debts review without my consent. now I am struggling because everywhere I go they tells me of debt review and t company did never took any money from me. I logged the complaints to NCR but though they failed to assist me. even now my life is in mess because of them. I want help so that my name will be cleared from that debt...

Category : Consultant

(6) Replies

Country : South Africa

I PAID R1120 IN ONE MONTH AND STILL THE SAME MONTH I NEVER HAD TO WATCH TV BECAUSE I WILL GET DISCONNECTED ALMOST EVERYDAY,I WILL BUY AIRTIME FOR R60 AND CALL MULTICHOICE AND I WILL GET THAT LAZY GUY WHOSE NOT WILLING TO HELP AND GET CUT BEFORE I GET CONNECTION,THIS HAS BEEN GOING ON FOR THE WHOLE MONTH AND SOMETIMES I WILL CALL AND GET CONNECTION FAST FROM OTHER CONSULTANTS THEN ONLY TO RECEIVE SMS THERE AFTER THAT I NEED TO MAKE ANOTHER PAYMENT,WHICH I WILL DO AND THEN GET CONNECTION AGAIN...

Category : Consultant

(6) Replies

Country : South Africa

I PAID R1120 IN ONE MONTH AND STILL THE SAME MONTH I NEVER HAD TO WATCH TV BECAUSE I WILL GET DISCONNECTED ALMOST EVERYDAY,I WILL BUY AIRTIME FOR R60 AND CALL MULTICHOICE AND I WILL GET THAT LAZY GUY WHOSE NOT WILLING TO HELP AND GET CUT BEFORE I GET CONNECTION,THIS HAS BEEN GOING ON FOR THE WHOLE MONTH AND SOMETIMES I WILL CALL AND GET CONNECTION FAST FROM OTHER CONSULTANTS THEN ONLY TO RECEIVE SMS THERE AFTER THAT I NEED TO MAKE ANOTHER PAYMENT,WHICH I WILL DO AND THEN GET CONNECTION AGAIN...

Category : Consultant

(5) Replies

Country : South Africa

I PAID R1120 IN ONE MONTH AND STILL THE SAME MONTH I NEVER HAD TO WATCH TV BECAUSE I WILL GET DISCONNECTED ALMOST EVERYDAY,I WILL BUY AIRTIME FOR R60 AND CALL MULTICHOICE AND I WILL GET THAT LAZY GUY WHOSE NOT WILLING TO HELP AND GET CUT BEFORE I GET CONNECTION,THIS HAS BEEN GOING ON FOR THE WHOLE MONTH AND SOMETIMES I WILL CALL AND GET CONNECTION FAST FROM OTHER CONSULTANTS THEN ONLY TO RECEIVE SMS THERE AFTER THAT I NEED TO MAKE ANOTHER PAYMENT,WHICH I WILL DO AND THEN GET CONNECTION AGAIN...

Category : Consultant

(1) Replies

Country : South Africa

hie rubina dont do business with her she stocks people and you will never know what she will do after that she stocked me and claims that we steal money l didnt even ask her money she is a liar dont do business with robina hoosen

Category : Consultant

(7) Replies

Country : South Africa

I purchased my Mercedes B 250 from Mercedes Bryanston the Salesman was Gary/Emily in August 2016 and and have up to now not received my spare key and service Manual. I have been given all sorts of excuses and spoke to Temba at Mercedes Africa three weeks ago. I have been trying to contact him since then and have left several messages for him to call me with no avail. This is actually unacceptable as you don't expect this from Mercedes. What do I do now if Mercedes South African can not...

Category : Consultant

(1) Replies

Country : South Africa

Simphiwe mbele

Category : Consultant

(1) Replies

Country : South Africa

Moved over to the price lock at R949.00 it has been a nightmare from the start the accounts department messed up my whole account and I had to go and make manually payments for the last 3 months and after being with DSTV for many years and having a debit order run off with no returns they still disconnect my services and send me SMS to tell me that I am in arrears. I find this total unacceptable as I have never been in arrears with payments.

Category : Consultant

(2) Replies

Country : South Africa

I HAVE TO SAY THE TREATMENT I RECIVED FROM VIRGIN ACTIVE CONTASTIA WAS APPALING AND DISGUSTING AND DEGARDING, BECAUSE OF A R76.00. WHEN I SAW THE SPECIAL ON FACEBOOK ABOUT THE R500 GIVE BACK, I DECIDED TO DO AN APPLICATION FOR MY WIFE. AFETR FILLING IN MY DETAILS ON THE ONLINE APPLICATION, 3 DAY LATER I RECEIVED A CALL FROM A VIGING ACTIVE AGENT FROM CAPE TOWN, AND I TOLD HIM THAT I WOULD LIKE APPLY FOR A MEMBERSHIP FOR MY WIFE, MY 2 DAUGHTERS AND I ARE ALREADY MEMBERS, THE GUY SAID FINE WE...

Category : Consultant

(1) Replies

Country : South Africa

The Standard bank consultan1t in Tower Mall Klerksdorp is very rude and unprofessional she behaves as if she is the owner of the bank i am very unhappy with how she behaves and handles herself towards customers i went to the bank with my proof of residence she refused to take it the second time i went to reverse money and she dd not reverse it my child is now LEFT WITHOUT MILK AND NO PETROL FORT MY CAR TO GET TO WORK I AM SO ANGRY AT HER SHE MAKES PEOPLE FEEL STUPID FOR USING THEIR SERVICES...

Category : Consultant

(0) Replies

Country : South Africa

Hi Peter m Nompumelelo Ntongane have a problem with vodacom they fraudulent my account and now my account is suspended and Im told to pay R1160 for something done by them scared they will black list my name plz help me peter I was having a contract with them all of a sudden m told that I have two numbers of which I don't..

Category : Consultant

(0) Replies

Country : South Africa

I went to the gym Planet fitness Benoni Lakefield and without even coming to address the issue the general manager Sara just told the receptionist to deny me access and to call the police to remove me from the premises . The issue was they told me in December i owe them about R1000+ so i said its ok i will pay it when i went in January to do it Sara the manager told me you dont owe us anything your account is up to date.So saturday when i went into the gym the receptionist told me the issue...

Category : Consultant

(0) Replies

Country : South Africa

Dear Peter November 2016 i upgraded 2 of my cellphone numbers and terminated a old vodacom internet data contract. At home my husband destroyed the sim. In January 2017 a vodacom agent contacted me with a upgrade proposal on the data contract 1did day 1 gig night, that should have been terminated. I told her that i terminate the contract. She said they probably did not do it because there is quite a lot of gig stil available on the modem stick sim. She offered me a extra 500mb on the...

Category : Consultant

(0) Replies

Country : South Africa

very bad service from multi choice i have problems since desember 2016 with multi choice they never debit my order at the end of desember I did phone them 6 to 7 time in January and ask them why the debit never went off them advise me that there was an error from there side then they debit a amount of R539 and R1172 but the R1172 did not go off I did pay R700 cash at spar and the next day I did contact lerato at multi choice she did promise me every thing was sorted and the end of January I...

Category : Consultant

(0) Replies

Country : South Africa

took a contract phone two months ago on Ismart company when they delivered their phone they gave me a dam simcard.they promised to give me R55 airtime every month till today I have not recieved any anything from them tried to call them several times but they keep giving bad service they saying simcard is Ricad on their side.they always keep me on hold waisting my airtime that im using to call them

Category : Consultant

(0) Replies

Country : South Africa

Iam very disappointed and disgusted by the services at multichoice. The consultant told me i owe them R590 with interest for december,i paid on the 15th jan i paid them and when i call them to open my DSTV they told me to send proof of payment and i did sent it at proof of [email protected] and they told me they didnt received it Then i send it to the consultants straight [email protected],hloniphile Ntsibande and Richel Maphothoma all this people they weren't willing to...

Category : Consultant

(0) Replies

Country : South Africa

I called Vodacom call centre at 7 30 am to cancel a contract that I have been trying to cancel for the last 3 days and eventually I got through to the cancellations & retentions dept. The call was answered by Elsie, who told me to hold on as she was just starting her system and so I patiently did. After a few minutes she then did the security check and made me hold again, I held on for a good few minutes before she got back to me saying that she is having system issues. I kept holding,...

Category : Consultant

(0) Replies

Country : South Africa

I called Vodacom to cancel a contract. My call was answered by Elsie, who told me to hold as her system " was starting" which should have been done before she got a call. I held for a few minutes and then a security check was completed. I then was made to hold for another 10 minutes without being told why, I then asked what was going on and she said she cannot assist as she is having system issues. I then explained to her that I tried canceling the contract for 3 days now, her response was "...

Category : Consultant

(0) Replies

Country : South Africa

A Product was purchased and the debit amount was only supposed to go through on 1 March 2017. The transaction was cancelled within 24 hours, BUT the company has already recovered a amount of R24 950.00 from my credit card on 26 January 2017. After various e-mails and telephone calls the money is still not repaid. According to their management this will take a while which is absolute nonsense. I must now wait for the process and cancellation of documents. WHY?? If they could recover the money...

Category : Consultant

(0) Replies

Country : South Africa

Efficient Passports has an office in the same building as the Department of Home Affairs in Alberton. A lady by the name of Lena promised my mother and myself that she would help us to get a Passport and our ID Cards without us having to wait in a long queue. I would like to state that we are both pensioners. For this service she charged R1300. We made an appointment to be at the Department of Home Affairs at 07h30 on 17 January 2017. When we arrived, we waited in her office until they...

Category : Consultant

(0) Replies

Country : South Africa

Hi, I have got two contracts with cell c one is my cellphone contract which I took around September 2016 another one is a mobile wifi which I took in December in one of their branches is Durban Davenport square so the guy who assisted me the tall Indian guy with glasses informed me that I need to choose a date where they can debit an amount of R128.99 to check if they will be able to take their debit of which I believe it's their procedure, so I agreed that they can take the amount on the...

Category : Consultant

(0) Replies

Country : South Africa

I bought a TV stand, wall-drop,table and chairs and a 4plate stove at Russels early December 2016 in Gauteng Westonaria but was to be delivered in Mtata, EC. They were delivered on time. The person who was assisting me failed to tell me they are all a DIY so I thought they'll assembly everything as they used to because I'm their regular customer. It was to my surprise finding out that after 2weeks people haven't come to assembly as they have promised when delivering. I went to the shop...

Category : Consultant

(0) Replies

Country : South Africa

My Dstv account was due on 25th of each month but due to change of bank details multichoice could not update the new bank details as provided. Dstv was due for payment on the 25th December 2016 later I realised that the debit order did not go through for payment. Later it was disconnected. We paid the required amount but in a wrong account later realised that the account paid was wrong we called multichoice to inform them that we paid but to the wrong account after noticing that we are still...

Category : Consultant

(0) Replies

Country : South Africa

My name is thobile pearl ngcobo id no 9009091017089 i have a problem with msa debt collebters i want to cancell mi debt review because mi creditors are debiting alot of money from the agreed one now i want to clear my name from debt review and continue paying without a debt review under my name my cell number is 0796548385

Category : Consultant

(0) Replies

Country : South Africa

I have a problem with msa debt consultants they do not want me to cancell mi debt review mi creditors are debiting too much money different from the one i agreed to pay now i want to cancel debt review and continue paying for mi debts with out debt review under my name

Category : Consultant

(0) Replies

Country : South Africa

My husband took out a furby deal with vodacom on contact, after two weeks the furby just stopped working, we went to the canal walk branch, where we haf to wait for 20 min for assistance as no one knew shat the return process of the furby were, after waiting patiently for a hour the "manager" assisting us came to us saying that this is the first time that one of the furbys was returned and that the reps are not picking up, he then wrote his name on a page Omar Abrahams promising to phone us...

Category : Consultant

(0) Replies

Country : South Africa

I have paid my GAME / RCS account up to date (Settled it) on the 20th December 2016 already & are still waiting on a paid up letter! I have phoned, emailed etc etc, but apparently they must await this one and that one. I mean it's up to date, what is so difficult to type out a letter saying your account is paid up to date thank you! Pathetic service, I mean NO service @ all! I have spoken to a Julian & he advised that he send an urgent message to who ever must type a letter, but this is also...

Category : Consultant

(0) Replies

Country : South Africa

My name is nozipho zulu,I have a contract with vodacom,top up R100 ,I recieve airtime and data 1G everyminth,but this month only recieved airtime no data,whn I called on the 1st to query,was told its a holiday but my request is gona be forwarded to be sorted,in the meantime I must convert my airtime to data,which im doing and im loosing a lot of airtime,yesterday I foned and checked but was told my query is not resolved yet,today I foned again spoke to phumlani whch told me the same thng as...

Category : Consultant

(0) Replies

Country : South Africa

Hi My name is Thavan Perumal and my wife has a Vodacom cell phone contract. On this contract there are 2 lines. The debit order comes off my bank account. In September I experienced a financial problem and the debit order was unpaid. The phones were disconnected. In November I went into the Vodacom shop at the Pavilion to query the amount due as I wanted to pay the account and reconnect the phones. The statement was printed and upon looking at the statement we realized that there was a...

Category : Consultant

(0) Replies

Country : South Africa

I postated my parcels to be delivered in Romania on 9 December 2016 and I was told if I paid R337.80 the parcel will be delivered in 5 days the latest it's now 26 December 2016 and the parcels still have not reached Romania

Category : Consultant

(0) Replies

Country : South Africa

your technician came out today 23.12.2016 to try and fix the telephone line . He went out to see if it the problem was at the extension he came back saying it was not but cant do anything about it because its a short day and your technician has left for home so he cant get to the main box so for the rest of the weekend i wont have any line no line no business very bad service unhappy client!!!!!!!

Category : Consultant

(0) Replies

Country : South Africa

on the 15th of December I placed an order on the Edgars online site, as per the site my order should be delivered however I opted to collect from my nearest branch which is sandton city. on the 19th I contacted sandton city to find out if they have received my parcel or how will I be notified, gentleman by the name of prince told me to wait for a call or an email... I received the call on the 21st stating my order is being picked and it will be at the store( sandton city) by the 22nd off...

Category : Consultant

(0) Replies

Country : South Africa

wanted to upgrade to a U Chose flexi 110 with once off 5G data and 2000 talking points cellphone contract on a LG phone. firstly was told that the phone will be there in a week. after a week the phone was "discontinued" which make their pamflet FALSE ADVERTISING. we were promised another phone by Sarie if we wait another few days. only to be lied to again by Sarie phone was also discontinued. now she try to force us to take a more expensive contract with no data and talking points.

Category : Consultant

(0) Replies

Country : South Africa

I sent an iphone for repairs on the 10 November 2016 and is been 6weeks now but not yet received the phone yet and when I call the manager said he cant do anything with that, when I call repair centre they said the phone has been waiting for collections since the 11 december 2016 so please guys beware of Telkom contracts

Category : Consultant

(0) Replies

Country : South Africa

I spoke to a consultant regarding a settlement for handset that I bought from Telkom. I spoke to consultant named Dipho, she said my settlement amount was R293.07. quoting Ref 1780202. Today 14/12 I have a sms send that my account is handed over to VVM with the amount of R1463.94, what bad a service and inconvenience, I should have settled my account long time ago.

Category : Consultant

(0) Replies

Country : South Africa

i went to Mr price fr an exchange,i bought the item for full price but however when i returned it it was already marked down,they refused to exhange it for the full amount just because it was marked down but i had the receipt or proof that i paid a full amount for it therefore i wassnt refunded my full money

Category : Consultant

(0) Replies

Country : South Africa

I AM DISGUSTED WITH THE SERVICE THAT SARS IS GIVING HOW CAN YOU WAIT FOR 6 MONTHS JUST TO GET YOUR MONEY FROM YOUR TAX RETURNS THAT YOU SUBMITTED I HAVE SPOKEN TO SOOO MANY PEOPLE HAVE EVEN LOST COUNT CLEARLY SARS HIRES PEOPLE WHO DON'T KNOW THEIR JOBS OR GIVE PROPER INFORMATION RIGHT NOW I JUST SPOKE TO AN IDIOT OF A SUPERVISOR BY THE NAME OF SHARMINA FROM DURBAN WHO LITERALLY HANG UP ON ME BECAUSE I SAID SHE MUST GIVE AN EMAIL ADDRESS FOR THEIR AUDITORS AND SHE CHOOSE TO HANG UP ON ME....ON...

Category : Consultant

(0) Replies

Country : South Africa

Good day I bought a tablet on 31/12/2015 at Jet Nelspruit Plaza. On 7/01/2016 i returned the tablet because it had a speaker fault. In 3 months it came back and it was okay. In the last week of July i noticed that the battery does not last long, so i returned it back again to the Jet store. Since now I have not yet received my tablet and it almost 4 months. On 2/12/2016 i went to the store to check my tablet and was told to pay R270 because the battery had 3 months warranty. I...

Category : Consultant

(0) Replies

Country : South Africa

I did an upgrade on my phone 0832367330. 5 weeks passed and I have not yet received my phone. They said they will deliver it at my farm adress after I told them that it would be better to deliver it in town. I also asked thwm to let the courier phone me, which they did not do. I am already on my new subscription but did never receive the phone. I spoke to a consultant a week ago and they still did not contact me. After many attempts I am very disappointed and phoneless!! Pathetic!! Just...

Category : Consultant

(0) Replies

Country : South Africa

ive been a customer to cell c for a long time and had always paid my contract,i was at first very serious and had a debit order on my account,until i realised that cellc would actually debit up to 3 times in 1 month and my back charges would actually go up to thousands of rands because theres no money,so i actually went into the branch in n! city mall,whom phoned in to the contact centre who put the phone down in my face,i requested to speak to a manager in store who came out of a room,didnt...

Category : Consultant

(0) Replies

Country : South Africa

on the 23th of this month I went to a shoe city store at hartbeespoort complaining about my account , I pay my account every month but am unable to use my credit because of the funeral policy that I took with Ackermans so I told then to cancel my funeral policy the manager call Ackermans head office for the cancellation but the Indian lady by the name of chante told me that I have to call the other numbers for the cancellation so I fail to understand how came they cannot help me...

Category : Consultant

(0) Replies

Country : South Africa

I applied for a cell phone contract on the 14 November. Kgomotso Mamotse Mdhuli called me the following day to complete the application, I never heard from her again until yesterday 21 November to ask me to email my documents through. Today i received a sms from MTN declining my contract because I took too long to send through my documents. Apparently they requested my documents on the 16 November, but because I was not important enough Kgomotso never bothered to advise me, just a pity i...

Category : Consultant

(0) Replies

Country : South Africa

A Consultant of Breakaway Vacations made a booking at our hotel for his guests.His package was Room Only.He gave his clients wrong information saying that the Package is inclusive of Dinner and Breakfast. Our Receptionist called him and informed him that the Package is Room Only.He said that we must allow the clients to have the meals and he will settle the Outstanding Amount after receiving the bill.Till date we didn't receive our money from Breakaway Vacations.And the client stayed with us...

Category : Consultant

(0) Replies

Country : South Africa

A Consultant of Breakaway Vacations made a booking at our hotel for his guests.His package was Room Only.He gave his clients wrong information saying that the Package is inclusive of Dinner and Breakfast. Our Receptionist called him and informed him that the Package is Room Only.He said that we must allow the clients to have the meals and he will settle the Outstanding Amount after receiving the bill.Till date we didn't receive our money from Breakaway Vacations.And the client stayed with us...

Category : Consultant

(0) Replies

Country : South Africa