Consultant Complaints

Due to not being happy with the services of this gym...I called the consultant that assisted me with the membership so I could cancel the phone got straight to the receptionist and I explained I did not require their services anymore and if I could be put through to the consultant and she claimed he wasn't available...I asked her to take my details so he could get back to me on his arrival and she took them...as I noticed no one was contacting me I kept calling back for a few days and they...

Category : Consultant

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Country : South Africa

I bought 28 piece pots at Home choice and they delivered 25 piece. I complaint to them immediately after receiving my stuff that my pots are shot. They sent me a dispute form to fill and send back together with my ID document.I did all that. It's been 2 weeks now I have got any clue on how and when am I going to get my 3 piece that is shot. When I call to follow up the consultant are rude. I can't wait any longer for my stuff. It's either they give me back my money or they send the 3 piece...

Category : Consultant

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Country : South Africa

I spoke And idea she is very good

Category : Consultant

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Country : South Africa

I spoke And idea she is very good

Category : Consultant

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Country : South Africa

My cellphone is due for an upgrade and various stores including mtn's upgrade department is picking up the same error not enabling them to process my upgrade. So far nobody has assissted me or contacted me. Various consultants are ignoring my calls. The situation has been escalated and still I have recieved no response. Its been two weeks now. Ive been a client for 4 years I would expect good service delivery.

Category : Consultant

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Country : South Africa

hello peter! for the past month we been trying to get information from the tourism department about how can the students that did tourism in Gauteng can get jobs or internship from the department but each time we call we told that they will put us thru to HR but wen they do all we ever get is voicemail or some answering machine, this is a government department it acts like a small developing company, they always say we should be proud of our country and promote tourism in SA but they...

Category : Consultant

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Country : South Africa

AUTOGROUP VEHICLE RESCUES Laurell 0826935609. HONDA GARAGE POLOKWANE Walter

Category : Consultant

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Country : South Africa

I am very disappointed at Woolworths Wonderpark. I bought Christmas cloths for my 5 month old baby it will be her first Christmas I was really seeing forward to dress her on Christmas day, I still have the slip, tag, hanger and even the sticker that says its pure cotton is still on the shirt. I did cut off very neat the white string that’s on the pans so you can hang it on a hanger. Who hangs baby clothes they will get tangled on that string? I paid R130.00 for it…its really expensive....

Category : Consultant

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Country : South Africa

This Trading names and nit registered companies Tents south Africa Boss Tents Vip mobile tents FRAUDULENT SUPPLIER selling Tents,Mobile Toilets, mobile Chillers, tiffany chairs, and various events equipment items. The above-mentioned trading names with different company names with the same account number "Blackbriar Investments" Account no:050714589 Standard bank. The owner of the company called by the name of "Mohummad Sameer Suleman" Who is a croom himself. Be careful to get...

Category : Consultant

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Country : South Africa

I have over pay my accound and phone the about 3months ago and it have not been sovled yet and today the one lady said it not here problem i have to phone them and they dont come back to me at all

Category : Consultant

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Country : South Africa

I booked a bus ticket by Cindy on the 25th, who sent me a quote for payment. Payment was done within the required time and emailed. However when I followed up this morning with Ngcedo he could not help me as he says they did not receive the proof of payment which I had to resend to him this morning. After phoning him 3 times I asked to speak to the supervisor Denise,who was initially avoiding taking my call, who did not have the patience to listen to the issue. I was willing to make...

Category : Consultant

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Country : South Africa

In 2013 a gym contract was taken for 3 years.It expired in August 2016.A request was made for debit order to be cancelled as contract was up & service no longer required.Was advised by the consultant at Zone Fitness that the debit order can't be cancelled & if I want them to stop taking my money every month I must go to my bank & load a stop order.It was easy for them to load the debit order when the contract was taken out, but now that I want to exit they are not able to do so, what's worse...

Category : Consultant

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Country : South Africa

An agent from called me to sell a product to me, as a regular customer I bought the product, when the courier arrive it was not what the agent sold to me, there were no sheets, continental pillowcases, no curtains. I called Homechoice and explain the delivery,the told me that what the agent told me is incorrect or I misunderstood her, I ask them to listen to the recording if they don't believe what I'm saying that was on 11/10/2016, they promise to listen to the recording & come back to me...

Category : Consultant

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Country : South Africa

Hi please help, my contract was due for renewal in October 2016, a Cell C consultant contacted me on the @4 August 2016 offering my an upgrade on my existing contract, I did tell the consultant that I wanted to port to Telkom because they were giving me a better deal, the consultant asked what package Telkom was offering and I said that they were offering me 1gig of data with the Huawei P8 lite with 2gig whatsapp data, my current contract with Cell C is 50 anytime minutes, 50megabites data...

Category : Consultant

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Country : South Africa

Hi,me n my wife just upgraded to a easy holiday membership n I guess we were wrong abt our consultant wellie sithole,she promised us a 5 days free holiday which I communicated on watsapp with her but she's rude,I asked her to make a booking for us so that we can apply for a leave at work early,atleast if it's possible she can let me no the same day,her reply was (I am at work from 9-4 so don't watsapp me on weekend nd b4 9,I said k m sorry I thought u were at work,I again asked her how long...

Category : Consultant

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Country : South Africa

i bought a blackberry z3 which was advertised for 99.00.and i have been paying that,mtn has suspended me saying i have short paid and that i must pay 136 per month that phone as they have activated some services on my account that i dont know of.i cannot pay for what i ddnt sign up for!

Category : Consultant

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Country : South Africa

We we on dstv compact when I went to pay I changed the package to the R99 package still they didn't change the package and they have disconnected dstv I don't know what for cause I payed on the 1st of October their consultants are useless cause they don't listen my smart card number is 10344612238

Category : Consultant

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Country : South Africa

We we on dstv compact when I went to pay I changed the package to the R99 package still they didn't change the package and they have disconnected dstv I don't know what for cause I payed on the 1st of October their consultants are useless cause they don't listen my smart card number is 10344612238

Category : Consultant

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Country : South Africa

I went to LEGIT at The Glen Mall to purchase something, I got to the till I've never experienced such rudeness from the consultans, they ignored me like I was not there one of them was busy counting the money and when she tried to hlep me, she was told to finish what she was doing, by the woman called Thembelihle, without serving me, they continued shouting and laughing amongst each other.i ended up putting back my money and went out, this is one of the reasons I closed my account with Adcon...

Category : Consultant

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Country : South Africa

I was so disappointed when I took my 2 boys to go and register for the sassa grant in thulamahashe on the 10th of September where I was told that their father is being investigated. From thee the guy who was assisting me fail even to tell me a way forward as for what needs to be done as I am currently unemployed . he just say there is nothing I can do about it. Just like that. I never knew that there is a problem without a solution until I visited sassa department in thulamahashe. I need...

Category : Consultant

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Country : South Africa

On the 9 of September I received a call from vodacom consultant offering me the additional data bundle for R45.00 and the tablet as added benefit and I requested them to change my debit order date to be the last day of the month and they confirmed that its done .on the 19 Of september2016 debit order of R179 went of my account and there was no money in my account as I'm getting paid on the last day of the month and again on the 20 of September debit order went off again then itcwas another...

Category : Consultant

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Country : South Africa

On 22 August 2016 I purchased a product from Andro-ST Consultancts. I emailed Deborah working for Andro-ST my proof of payment as well as my order form. She acknowledge receipt thereof and informed me that my product will be send to me within 3 - 5 working days. Two weeks later I made a follow up because I still haven't received anything. She apologized and said they are still waiting for stock. It's been 7 weeks - still no product and they are not answering my emails. This is the second time...

Category : Consultant

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Country : South Africa

Good day please kindly assist, i spoke to Ntiyiso from Malamulele Russel on the 6th October about the incorrect billing on my mom's account. she made the payment on the 1st August 2016 of R410. when she goes and makes the payment the system was offline therefore they gave a hand written receipt as a proof of payment, however it was not captured in time due to system problem they had. she have since been in areas every month. when i spoke to Ntiyiso about it she told me i am not the...

Category : Consultant

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Country : South Africa

Mary I am beyond unhappy with the level of customer service that I have received from Camalot Spa, And if this is you standard of operation then this company must look at changing it. You are a consultant and assisted me at the "FRONT DESK" of The Regent Camalot Spa, which tells me that you are trusted there and one who knows all the information so you can assist each client accordingly. I need to let you all know that since mid August I have been working with The Villa's and was...

Category : Consultant

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Country : South Africa

I am so shocked and disappointed that I decided to move my banking to FNB. No service from the consultants for necessary documentation but with no response. People don't think FNB's a better banking options cause it is not. Regards. Unhappy Frustrated Customer

Category : Consultant

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Country : South Africa

Vodacom Complaints - Paying for data sim which I dont have no one is willing to take responsibility for checkin whi was in duty and checkin call loggs made to me on confirming termination from walkin centre To check whos got sim card I even said last month so if im paying for a data sim I dont have then give me the sim back still nothing. Company Name : Vodacom - View All Vodacom Complaints Posted : 26 Sep ,2016 by AshricSend MailForward ThisI terminated the contract within its 14...

Category : Consultant

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Country : South Africa

I AM A REGISTER SHARE HOLDER WITH SASOL INJALO BEE SHARES I CONTACT COMPUTERSHARE AND INSTRUCTED THEM TO PAY OUT MY UNCLAIMED DIVEDENDS I FIRST SPOKE TO A CONSULTANT WITH THE NAME OF PROMISE SHE ASSURE ME THAT MY MONEY WILL BE PAID IN SEVEN TO TEN WORKING DAYS I WAITED FOR THAT PERIOD AND MY MONEY WAS NOT PAID OUT I CALL AGAIN AND ASK ABOUT MY MONEY BEING NOT PAID OUT THEY INFORMED ME THAT PROMISE MADE A MISTAKE I ACCEPT IT CAUSE EVERYONE MAKES MISTAKES SO LOURISHIA DID A NOTHER CLAIM REQUEST...

Category : Consultant

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Country : South Africa

they started to debit my account unauthorized from the 25th may 2016, I have made the query with my bank and managed to reverse it . I then requested them to send me any agreement that was made between me and them with my signature they have failed to do so and they told me that I have applied online meanwhile I have never done that. now they have sent me to the life style legal and they are promising to black list me which I find it very criminal of them to do that to me. I am sick and tired...

Category : Consultant

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Country : South Africa

virgin active kennelworth,the worse service ever and the most unhelpful gym you will find, Ashley Andréa's the sales person that would make the most empty promises and undeliver,i signed up at the gym over email and trusted this consultant, he didn't change my membership to multiply yet he charged me a fee of R690,HE THEN PUT ME ON A MEMBERSHIP FOR TWO YEARS INSTEAD OF ONE,HE ASKED ME TO DEPOSIT MONEY IN HIS ACCOUNT YET MY MEMBERSHIP WAS INACTIVE I HAD TO RUN BACK AND FORWARD,AFTER DECIDING...

Category : Consultant

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Country : South Africa

Since Sunday 18 September 15:00 pm without electricity I've called Eskom a hundred time notifying the of the situation all the consultants told me help is on the way until now still waiting. Reside at ivory extension 2 house number 2243 , the whole street is dark and stupid Eskom is doing nothing about it .I'm So disappointed

Category : Consultant

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Country : South Africa

Vodacom Acc 0823788388 We have not received e mAILS SINCE 13/9/2016. lODGED a complaint 0n 14/9/2016 nothing happened. Lodged a complaint 15/9/2016 and receive a ref number A7-DYK3-F5195 nothing further happened. Called 155 on 16/9/2016 and demanded to speak to the manager. Call was transfered to Mr Raselang 11.45am He promised to see to thje problem. Call again 12.31 and spoke to Mr Raselang. Advised me that he has sent the complaint to the technical Dept. Called 17/9/2016 to...

Category : Consultant

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Country : South Africa

I was or I'm still under debt review this year in May I decided to cancel the debt review I contact debt buster I spoke to one lady Mirranda I told her my intentions and I started paying my account on my own and some of them Ive already settled them last year. so I asked her to give me the case number so that I must apply for a court order and declare that I am not over indebted so I was told there no court order granted. I cant go to court and apply for a court order because the matter...

Category : Consultant

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Country : South Africa

GOOD DAY I AM A CELL C CUSTOMER FOR MORE THEN ONE YEAR MY SIM CARD WAS FAULTY I WENT TO CELL C IN PAROW CENTER TO DO A SIM SWOP ON THE 30TH OF JUNE 2016 BUT THE SIM CARD WAS STILL NOT WORKING I THEN WENT BACK TO THE STORE AND THE CONSULTANT COULD NOT ASSIST ME HE THEN LOGGED A CALL DAYS WHEN PAST AND NOBODY CONTACTED ME I HAVE SPOKEN TO MANY CONSULTANTS ALREADY NO ONE COULD ASSIST ME IT IS ALMOST THREE MONTHS THAT MY SIM CARD IS NOT WORKING BUT I STILL HAVE TO PAY EVERY MONTH.CONTACT NUMBER...

Category : Consultant

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Country : South Africa

My name is Johanna Mfolo I went to SASSA in June to try and fix my child'grand since she haven't been getting her grand and I was told her account was under investigation and and I was assisted by a very tude lady by the name Nontobeko Ntlhapo after standing a long queue and she even told me she is going home since she knocked off and she said if I have a problem I can go wherever to report her. Then I came back the following day and I was assisted by the guy named Thompson and only to...

Category : Consultant

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Country : South Africa

I went to SASSA in June to try and fix my child'grand since she haven't been getting her grand and I was told her account was under investigation and and I was assisted by a very tude lady by the name Nontobeko Ntlhapo after standing a long queue and she even told me she is going home since she knocked off and she said if I have a problem I can go wherever to report her. Then I came back the following day and I was assisted by the guy named Thompson and only to find that I need to get few...

Category : Consultant

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Country : South Africa

I am highly disgusted by the service from mtn's non-champion lack of service non-providers! MTN was offline the entire day yesterday 2016/09/06. Thsi morning I hold for 75min on the 173 number only to get through to an ill-mannered Danisile Vana who kept talking over me. I called to do a sim-swap as my card is damaged and this disgusting consultant has the audacity to tell me "her system is showing her I'm not calling from my Samsung S4" and to "call back with correct infor" When I asked her...

Category : Consultant

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Country : South Africa

OFFICE GURU signed me into a contract which mislead me and contained irregularities. They delivered faulty and used equipment to me. They then authorized the finance house, CENTRAFIN, to release payment to them for equipment that was supposed to be delivered to me (CENTRAFIN were not willing to hear my Pleae from the beginning I was juggled between OFFICE GURU AND CENTRAFIN I was charged thousands for the alleged equipment only to have discovered recently that items of equipment were NEVER...

Category : Consultant

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Country : South Africa

5th August phoned Vodacom upgrade departments for a upgrade. On 8th August Phoned to cancel upgrade. Said they could not it need to come to me and i should not sing for it and then it will be send back and canceled.The 17th August sit no courier or phone phoned customer care again telling one person after the other and getting past from one consultant to another i asked for a supervisor. Anwar said he will sort out the cancellation and mark it urgent and will get back to me. Now it is the...

Category : Consultant

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Country : South Africa

* Staff unprepared * Cash only ‘business’ * Wastes time purposefully * Irrelevant information discussed consistently * Uninformed on current practices

Category : Consultant

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Country : South Africa

I received a new contract last week, the tab was supposed to have to sims cards however I only received one sim card. I called the call centre advising them about the sim, the consultant then transfer me to sales team. The stupid sales lady was To LAZZY that she didn't wanted to order the second sim and referred me to a cellc branch and she also advised that the sim was R1.00 which it was not it was R10.00. I then got a new sim that I needed to buy and pay R50.00 for a sim swap which I...

Category : Consultant

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Country : South Africa

MTN consultants have failed to assist me despite repeated visits to the store, meeting with a manager and regional manager about ridiculous billing that should not have happened because I have top up packages only. They are not interested to help make promises to get back to me and do not. Now bank reviewing my credit worthiness and want a letter from MTN - I can't get anything from MTN.What now?

Category : Consultant

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Country : South Africa

Good day Am very disgusted with the service received from JET.They are quick to sent your details to they attorneys. No that i have settle the account they cant be so quick to sent me a paid up letter. Between Jet and they attonrys they sent me from post to pillar still not getting any joy of this whole mess that they have created SO PLEASE JUST SENT ME THE PAID UP LETTER I DONT OWE YOU ANYTHING AND PLEASE CANCEL THE ACCOUNT AS WELL.

Category : Consultant

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Country : South Africa

Mtn in mall of Africa went there yesterday to pay my cell phone contract the consultant was so arrogant, I asked to pay my bill to my surprise I was told I need to pay R700 I was so surprised how come cause I usually pay R219 ,the consultant m the one that bought data he turned the screen towards me told me I have been buying, I told him no I recharged with my own airtime and bought 1 gig of data, he then replied by saying those are the contract terms, I was so surprised cause the screen...

Category : Consultant

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Country : South Africa

on the 26/07 cell debit R744.36 from my account & my contract is suppose to debit R458.99.i called cell c today on the 27/07 I spoke to Princess she told me I owe so I want to know which month do I owe because I know I they don't receive money from my account they suspend my line.i need clarity of the month I didn't pay & I want proof

Category : Consultant

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Country : South Africa

I understand companies experience high call volumes, but what kind of a company will not be able to take your call for over an hour.

Category : Consultant

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Country : South Africa

i did not recieved thing that i order but was billed . i have tried to submitted all the documents and its been 3 week . i also spoke the consultanted nontle and was surprised when i received a email that advise me that they have rejected my application for all missing staff to be credited back to my the accoun

Category : Consultant

(1) Replies

Country : South Africa

On the 07th of June 2016 I did an upgrade with Vodacom and Mondo. on the 08th a phone was delivered at my house. I opened the phone and put in on charge. When I put it on it said safe mode.. I took it to vodacom store in Secunda and technical department said its default phone. I phoned Mondo and Vodacom on the 08th to report it. On the 09th again. I phoned several times more then 8 times, 4 emails was sent and every day holding for more than half an hour....Mondo say they revert it to...

Category : Consultant

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Country : South Africa

I am highly disappointed with the level of service that I received from your company. My mother received a phone call from your sales team. They advised her of a contract and stipulated that she would need to pay R161 per month. To our surprised we got a sms advising her that her account is overdue. I made a phone call to the department and spoke to Khanyisile who was not interested in what I had to say and just transferred me to another consultant by the name of Nontobeko who kept telling...

Category : Consultant

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Country : South Africa

On 05 Jun 2016 12:15, "Evalina Van Wijk" wrote: I Evalina van Wijk 0827842417 upgrade my contract phone Samsung S4 at vodashop Howard Centre Pinelands on the 30 of April 2016. The very nice salesman said vodacom new policy is that the only way a customer can get all their apps photos contacts etc transferred is that the customer must hand in their old phone which you not get back.when i asked what they do with old phones he said with a smile that vodacom used...

Category : Consultant

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Country : South Africa

i have settled my account with Avon on january 2016 and requested them to close the account , and months down the line i called to to ask if the have updated my name from credit beaur and they said i should have sent the email to request for that. Ask them why dont they advise their cleint to do that because i personally thoutht they will do that automatically without me asking for the request. May i sent them the request and told me it will take 21 working days for everything to be cleared,...

Category : Consultant

(0) Replies

Country : South Africa