Consultant Complaints

i did not recieved thing that i order but was billed . i have tried to submitted all the documents and its been 3 week . i also spoke the consultanted nontle and was surprised when i received a email that advise me that they have rejected my application for all missing staff to be credited back to my the accoun

Category : Consultant

(1) Replies

Country : South Africa

On the 07th of June 2016 I did an upgrade with Vodacom and Mondo. on the 08th a phone was delivered at my house. I opened the phone and put in on charge. When I put it on it said safe mode.. I took it to vodacom store in Secunda and technical department said its default phone. I phoned Mondo and Vodacom on the 08th to report it. On the 09th again. I phoned several times more then 8 times, 4 emails was sent and every day holding for more than half an hour....Mondo say they revert it to...

Category : Consultant

(0) Replies

Country : South Africa

I am highly disappointed with the level of service that I received from your company. My mother received a phone call from your sales team. They advised her of a contract and stipulated that she would need to pay R161 per month. To our surprised we got a sms advising her that her account is overdue. I made a phone call to the department and spoke to Khanyisile who was not interested in what I had to say and just transferred me to another consultant by the name of Nontobeko who kept telling...

Category : Consultant

(0) Replies

Country : South Africa

On 05 Jun 2016 12:15, "Evalina Van Wijk" wrote: I Evalina van Wijk 0827842417 upgrade my contract phone Samsung S4 at vodashop Howard Centre Pinelands on the 30 of April 2016. The very nice salesman said vodacom new policy is that the only way a customer can get all their apps photos contacts etc transferred is that the customer must hand in their old phone which you not get back.when i asked what they do with old phones he said with a smile that vodacom used...

Category : Consultant

(0) Replies

Country : South Africa

i have settled my account with Avon on january 2016 and requested them to close the account , and months down the line i called to to ask if the have updated my name from credit beaur and they said i should have sent the email to request for that. Ask them why dont they advise their cleint to do that because i personally thoutht they will do that automatically without me asking for the request. May i sent them the request and told me it will take 21 working days for everything to be cleared,...

Category : Consultant

(0) Replies

Country : South Africa

I applied for a upgrade at vodacom,and they declined me!went to mtn and they approved me! Reason stating I said I earned R13000 pm and my bank statement showed R15000 plus!whahaha I think I will change networks! I earn to much for vodacom and applied for a lousy R200 phone!wtf? Siphiwe at back office was no help at all!said I must switch to mtn!

Category : Consultant

(0) Replies

Country : South Africa

My agreement with this administration was to pay R200 for 60 month as my debts was R24000. The agreement was on the year 2000, so it suppose to end on 2005, but till know I,m still paying that R200, in total amount of R36000 in 15 years wish was not what we agreed. i have received a letter from them dated 18 May 2016 indicating my balance is R20043.82. after so long. my ref to them is A VAN WYK / AM0908 CONTACT NO: 016 931 1470/1 PLEASE I,m asking for your help. my ID 6410070559088 CONTACT...

Category : Consultant

(0) Replies

Country : South Africa

I bought Samsung washing machine 6kg F/load at Game stores in Jhb 89 president street on 21.05.16 and collect it at their Germiston warehouse 03.06.16. I only used it twice from there the water doesn't go inside machine but comes out on the detergent part.I reported this at the same stores on the 16.06.16.Consultant from Samsumg Nkululeko Ref:7112600077 called me from this number 011-549 1700 on the 17.06.16: @ 14:06pm and we agreed that they will send technician on Monday 20.06.16 to...

Category : Consultant

(0) Replies

Country : South Africa

My name is Eli and i do my daily shopping at Chris Hani pick and pay , i was at the store on the 13 june 2016 at about 2pm and was buying my fruits as i do every week , i was assitsed by this rude consultant by the name of Mandla Mabaso , first he didnt greet me and while helping me he told me that i must pacj my my owe fruits as its not his job and i responed by its the frist time im hearing this and he started shouted like his talking to a 3 year old child and i walked away and i felt to...

Category : Consultant

(0) Replies

Country : South Africa

Bad service received. I went through the complaint and realized that the is a more logged for Multichoice but is like the Directors does not give a damn about what is going on in ther company.

Category : Consultant

(0) Replies

Country : South Africa

I called multi choice customer care due to E32 appearing on my TV. First I spoke to Legato who gave me the best service and managed to clear the fault on my screen. Unfortunatetly the same fault appeared on my system again. I called them again and was transferred to a Lady consultant who introduced herself as Masala. Huh she kept me on hold for more than 30 min but failed to assist I informed her that due to being on the line for long my airtime is about to be finished and she advised that...

Category : Consultant

(0) Replies

Country : South Africa

Good very dissapointed in the staff behavior at the store,so here my story on the 29 of April I lay by a shoes at this store its was a Friday,so I found out after I lay by its the wrong size so I went back to the store on the 30 April to ask for them to change the size an one of the sale guy said to me dnt worry we have for u,any way I sent my friend to make the next payment knowing about customer service that the store wnt let me down, so yes the 10 of June I go to the store to take out the...

Category : Consultant

(0) Replies

Country : South Africa

Being with cellc for 8 years I would think they value me as a customer they called me to upgrade and I did on the 28th April 2016 I told the agent tell the delivery guy to call me on my 0846722343 number before coming, I didn't not recieve the handset till this date.i called into cellc another agent advised me that the phone was delivered on the 29th but I didn't recieve a call so they took the phone back. And now they want me to reapply and pay R495 on the same handset but when I applied it...

Category : Consultant

(0) Replies

Country : South Africa

Being with cellc for 8 years I would think they value me as a customer they called me to upgrade and I did on the 28th April 2016 I told the agent tell the delivery guy to call me on my 0846722343 number before coming, I didn't not recieve the handset till this date.i called into cellc another agent advised me that the phone was delivered on the 29th but I didn't recieve a call so they took the phone back. And now they want me to reapply and pay R495 on the same handset but when I applied it...

Category : Consultant

(0) Replies

Country : South Africa

vodacom gave me information but did not convey to the relevant brahch

Category : Consultant

(0) Replies

Country : South Africa

TOP DESIGN a company purported to be registering companies have no service ethic - they have apathetic attitudes - their staff use passive aggressive tactics & behaviour - i have waited for 6 months for these papers to be finalised - the final stretch being the VAT clearance certificate which they have received and won't let me have - they have been playing games with me for 3 weeks now - their assistants Nicole & Mirandi have a "couldn't care less attitude bordering on rude" they are...

Category : Consultant

(0) Replies

Country : South Africa

Hello, I'm disappointed with the nature of service that Telkom is offering, it is no service at all. On 26-04-2016 I called the number 10213 to make a follow-up on the 2x mobile phone I ordered from Telkom via a promotion on the 15-04-2016. After I agreed to the deal, Telkom was quick to debit the funds from my personal bank account (pro-rata) but too slow to deliver the goods, not to mention answering their phone (customer service). I could not even get through to the cancellation dept...

Category : Consultant

(0) Replies

Country : South Africa

H made a claim on my insurance for a crack on windshielk whicj I paid excess R200. and my premuins gone up from 295 to 400.

Category : Consultant

(0) Replies

Country : South Africa

ALL THE PROMISES IN THE WORLD, BUT HONESTLY THE ABSOLUTE WORST CUSTOMER HELP EVER!!!! I have been trying for almost two weeks to have an unrestricted APN. On my first attempt is was told that because i am tethering off a cellphone i will not have full network functionality, and trust me it took at least two phone calls each day being told after after thirty minutes each, that the person i am speaking to cannot help, and they will have KZN TEAM LEADERS contact me. After a HelloPeter comment...

Category : Consultant

(0) Replies

Country : South Africa

Hi hello peter, I want to complain about service in South Africa.I went to the Housing Tribunal for help,We were renting a cottage in Witpoortjie Roodepoort,The people we rented from throw us in the street and we had to go stay in peoples back yard.We went to the Renting housing tribunal this was one year ago and we win the case,but the tribunal didn't even sign the ruling,we have send them emails after emails,they just don't wary about us We had so much damage our...

Category : Consultant

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Country : South Africa

Chris Ivan Govender ID: 850529 5115 083 Last known address ( his mothers address): 116 Barkston Dr, Blairgowrie, Randburg Watch out for the individual. He is a wanted criminal (Randburg Police) that roams Durban and northern suburbs of Johannesburg blackmailing, conning and robbing companies /people. His m.o. is to use complaints mediums such as this in his attempts to extort money from companies. You will note in his reports, that he is always a 'victim', and that his purported...

Category : Consultant

(0) Replies

Country : South Africa

I applied for a change of surname on my daughters certificate in June 2015, went back in December 8th 2015, was advised to reapply by the same person who assisted me in June, Ganani Zwane, she advised that the forms were lost , how ridiculous!!! she gave me the call centre number and she couldn't care less I called the call centre, spoke to the rudest people alive, Lungile Zwane, who gave the phone to Yvonne Maleka and told me and told me she is the call center manger, which is a lie...

Category : Consultant

(0) Replies

Country : South Africa

I have paid for all administration fees. However no one is contacting me regrading the installation of my alarm. I receive client sms' s but I do not hav an alarm in my home.

Category : Consultant

(0) Replies

Country : South Africa

i would like to complain that i have been requesting on the discovery assistance online careers website , for a recovery email to login. i forgot my email address i used to create a user so i can apply for careers on the site, i have waited a total of three weeks to get a response for a recovery email address but still nothing, please help i wanna apply at discovery.

Category : Consultant

(0) Replies

Country : South Africa

I bought running Adidas shoe(Pink with silver strip)in July 2015 from Edgars Eastgate.The famous Adidas 3 strip(silver) start fading the colour in 2nd month. currently on right foot shoe all the silver strip gone completely;left shoe slowly goingoff as well, i took shoes to Edgars Eastgate branch, Lady name Pinky said she can refund, or "you can buy another pair". i ask her i need to know why Edgars selling inferior or Fake quality of well known brand? she could not answer me. Regards Raj

Category : Consultant

(0) Replies

Country : South Africa

Thulamahashe Standard Bank theres poor service,imagine waiting to deposit money on a line of 30 people via 1 consultant. Please guys improve your service. There is 3teller glasses but everytime you only use one.

Category : Consultant

(0) Replies

Country : South Africa

I have recently acquired a Telkom Contract, Account number 334628467. The negotiations were conducted telephonically and I gave my permission for an agreed amount to be deducted off my bank account for 1XSmartsaver and 1xSmart Internet 500MB Huawei Media Pad. I would very much like a copy of the recording as there are amounts coming off my bank account that I have not agreed to. I have unlimited Wi-Fi and a drop box so you can send me a link (not sure of the formats you use) My Email...

Category : Consultant

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Country : South Africa

I have purchased a Brand New car at Hyundai Benoni(Gauteng) and the service were extremely poor by the salesman and manager, which could have costed me my life.

Category : Consultant

(0) Replies

Country : South Africa

I was being served by consultant Miss Thandie Shange.She was very good.Her presentation was so excellent. Me and my husband looking forward to buy and we will be glad if she is the one who will assist us.

Category : Consultant

(0) Replies

Country : South Africa

I was being served by consultant Miss Thandie Shange.She was very good.Her presentation was so excellent. Me and my husband looking forward to buy and we will be glad if she is the one who will assist us.

Category : Consultant

(0) Replies

Country : South Africa

A few minutes ago I made a call to MTN customer service wanting assistance I spoke to a woman who was rude and giving me an attitude over the fone.I am not happy with her service such people are not suppose to deal with people/customers when one is a contact centre agent they must always sound happy to assist and not wait in anticipation to start a fight with a customer I am not happy...

Category : Consultant

(1) Replies

Country : South Africa

Poor service delivery. Incorrect diagnosis of vehicle repairs and not prepared to listen. Charges were extremely high

Category : Consultant

(0) Replies

Country : South Africa

I have been dealing with autopage for almost 20yrs . I had 4 contracts with them and a vip customer .I am eventually moving out from them due to poor customer relationship . I have sent them numerous emails and to date no response , At one stage the were billing me for a contract that was not in use and eventually refunded me R5000 and confirmed that the account was closed but it never did instead they have still billed me and to date not returned my calls . I even spoke to senior management...

Category : Consultant

(0) Replies

Country : South Africa

Stap by enige telkom winkel in en almal is vinnig om jou te help om 'n nuwe "diens" aan jou te verkoop, maar o hel die naverkoopdiens bestaan nie. Vir die afgelope 2 dae word ek van bakboord na stuurboord gestuur. Nie die call centres of persone in winkel kan help nie. Die beste van alles is dat my probleme ontstaan het agv van 'n nuwe simkaart teen ekstra kostes op my kontrak. Nou sit ek met niks. Probeer 'n klagte registreer jy kan nie kry ook nie terugvoer nie.

Category : Consultant

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Country : South Africa

Poor work done on my brick wall

Category : Consultant

(0) Replies

Country : South Africa

I WENT TO BUY MAKEUP AT EDGARS WHEN I GOT THERE THE MAKE CONSULTANTS WERE STANDING IN A GROUP ,AND NO ONE EVEN ASKED IF I NEED HELP I EVENTUALLY TOOK ANY MAKE UP AS I COULD NOT FIND WHAT I WAS LOOKING FOR, 2 DAYS I TOOK BACK THE MAKE UP BUT THIS THIS TIME AT A EASTGATE ONLY TO FIND EXACTLY THE SAME THING EVEN WORSE THERE MORE CONSULTANTS IN DIFFERENT GROUPS HAVING A GOOD TIME WHILE THE CUSTOMERS WERE LOOKING FOR THE PRODUCTS THEM SELF.if i may ask why are they there?????

Category : Consultant

(0) Replies

Country : South Africa

Paid in full for a 2 year registration with Perfect Partners. For 14 months now have had no introductions, feedback from them. They refuse to meet with me, am very hurt and disappointed, as it is obvious that they discriminate and are bias.

Category : Consultant

(0) Replies

Country : South Africa

Was at woolworths foodies jhb cbd at ghandi square. Helped by cashier susan. Susan was in a very bad mood, did not great, no smiles, no communication at all with me, processed my puchase banged my reciept on counter to be signed, no thank you at all, asked her where was her customer service she didn't even look at me, stopped by her supervisor and told her the entire drama supervisor looked under lots of papers and gave me a complaint form for me to full out and return to the store. Can this...

Category : Consultant

(0) Replies

Country : South Africa

I bought a car through demo cars in Pretoria where I was made to sign a contract on the system and requested the consultant to try and negotiate a lower installment through my bank. She said she will do that for me and I will get my response the following day. When I did the following day she had client and told me that the bank didn't approve to lower my installments so sent me a message that she will use my previous signature since it was on their system. Which I agreed to! I went I...

Category : Consultant

(0) Replies

Country : South Africa

I also decided to cancel you cancel the course because I have found a BETTER institution that offered me better service (able to attend classes without paying extra money) able to write exams per module and its affordable. I have wasted my money and my time on you (Damelin) and I blame myself but for some reasons I also blame the person who was assisting me in the first place (Caroline 0765536555), I believe If your a good student adviser you will recommend the best for the client and you...

Category : Consultant

(0) Replies

Country : South Africa

I also decided to cancel you cancel the course because I have found a BETTER institution that offered me better service (able to attend classes without paying extra money) able to write exams per module and its affordable. I have wasted my money and my time on you (Damelin) and I blame myself but for some reasons I also blame the person who was assisting me in the first place (Caroline 0765536555), I believe If your a good student adviser you will recommend the best for the client and you...

Category : Consultant

(0) Replies

Country : South Africa

These visa consultants charge a huge amount for not doing very much. After saying that they were going to write long letters of extensive motivation towards my visa case, nothing got done. I had to pay R14000 for a visa, twice, and they promised a refund on the first account as they were waiting for the embassy to refund them. I have still not seen this money 7 months down the line and no word from them. DON'T USE INTERVISA. Their emails are: [email protected] [email protected]

Category : Consultant

(0) Replies

Country : South Africa

This company took my money, made a mistake when registering my company..I asked them to rectify that mistake and I have never heard from them ever since. they wont reply to my emails or answer my calls..When you want to register a company or need a business management company,use another company Register360 is nothing but a company ran by crooks..

Category : Consultant

(0) Replies

Country : South Africa

Last year 7 November 2013 I submitted a claim for a small accident that I was involved in. I have received a reference number and a message saying that someone will contact me within 8 weeks. Well, 8 months later, NO ONE HAS CONTACTED ME YET! I have sent multiple queries and each time a different reference number is created and still no one contacts me. They have severely disappointed me and I certainly will never be a client of them based on this service or lack of service so far!...

Category : Consultant

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Country : South Africa

Afrikaans consultant at enquiries is very rude and unhelpful! Don't like FNB Stilfontein at all! I will never try to open an account there ever again! Jan V

Category : Consultant

(0) Replies

Country : South Africa

signal keep failing - this on cell phones as well..........when attempting to check data bundle balance nothing happens - all day i tried VODACOM IS GOING FROM BAD TO WORSE WILL BE LOOKING FOR ANOTHER SERVICE PROVIDER TOMORROW

Category : Consultant

(0) Replies

Country : South Africa

I have laid a complaint to Vodaom a while ago regarding my Blavkberry cell phone contract with them.They have contact me back saying i must suddenly pay the extra Blackberry Internet Service fees amounts to R59 p/m. this was my actual reason why i wanted to cancel my contract in Sept 2013. Their "upgrades Dept. contact me back asking me why i wanted to cancel my contract and i told them because they could not give me a good upgrade and i gave them my reasons why. within 5 minutes i got a...

Category : Consultant

(0) Replies

Country : South Africa

In 2013 I upgraded my contract with MTN and chose the IPHONE 5 as I never had problems with the IPHONE 4 I had. After about 4 months the volume button stopped working. I took the phone back and they said they will send it in for a warrantee assessment the next day. After 4 weeks I phoned the shop to enquire about how far my phone is, they said I must phone the service centre as they have the phone. I then phoned them and they told me the phone wasn't with them. When I phoned the shop again...

Category : Consultant

(0) Replies

Country : South Africa

In 2013 I upgraded my contract with MTN and chose the IPHONE 5 as I never had problems with the IPHONE 4 I had. After about 4 months the volume button stopped working. I took the phone back and they said they will send it in for a warrantee assessment the next day. After 4 weeks I phoned the shop to enquire about how far my phone is, they said I must phone the service centre as they have the phone. I then phoned them and they told me the phone wasn't with them. When I phoned the shop again...

Category : Consultant

(0) Replies

Country : South Africa

In 2013 I upgraded my contract with MTN and chose the IPHONE 5 as I never had problems with the IPHONE 4 I had. After about 4 months the volume button stopped working. I took the phone back and they said they will send it in for a warrantee assessment the next day. After 4 weeks I phoned the shop to enquire about how far my phone is, they said I must phone the service centre as they have the phone. I then phoned them and they told me the phone wasn't with them. When I phoned the shop again...

Category : Consultant

(2) Replies

Country : South Africa