Consultant Complaints

THIS COMPANY SAYS THAT DELIVERY OF SCHOOL UNIFORMS WILL BE WITHIN 48 HOURS FROM DATE OF PAYMENT. WHAT A FU...JOKE PAYED FOR THE ITEMS ON THE 7TH JANUARY 2014 AND I'M STILL WAITING FOR MY CONSIGNMENT(16 JAN 2014). SENT THEM EMAIL, NO REPLY. PHONED THEM' NO ANSWER" I HAD TO SEND MY SON TO SCHOOL WITHOUT HIS "PAYED FOR" UNIFORM. A 'MICKY MOUSE' COMPANY. WHAT A UNPROFESSIONAL COMPANY.

Category : Consultant

(0) Replies

Country : South Africa

Good Day. A member of Old Mutual Durban should be under investigation. He has taken monies from various parties and promised them loans and so forth. Monies have not been returned and he refuses to take our calls. He also runs and Debt Collecting business. Monies were taken to secure loans and also for him to secure good ratings for us. He has taken thousands of rands so far and is avoiding our calls and msgs. He works for Old Mutual, not sure the branch. He took a policy for me adn I...

Category : Consultant

(0) Replies

Country : South Africa

Okay so I purchased me air time, which I expected to be loaded on yet was not then contacted Nashua Mobile. While trying to locate this the Associate kept me on the line for over and hour where in that hour I only spoke to him for about 15 minutes within that hour. Then when asking to speak to a manager after 50 minutes he puts me on hold and gets back to me 10 minutes later and tells me that there is no manager available. When I ask again to speak to a manager he then puts me on hold and...

Category : Consultant

(0) Replies

Country : South Africa

Googled for a Wed designer in our area to come in to design Business Cards, Stationary etc. We made contact with Be Design Consultants, Angie who gave us details on "the way forward" to meet the needs of our company. A 50% deposit was to BE made, which was done in 7th of July 2013. Since then, calls, emails were made to her, she required us to send her designs, colours, formatting, ideas, on what we want. Since two months have flown by, Angie, has not made attempt to come into the office, sit...

Category : Consultant

(0) Replies

Country : South Africa

Good day I am very disgusted in the service I got at Vodacom in Mall @ Carnival. I phoned in and spoke to Mpho as I wanted to speak to Senait whom helped us earlier that day to find out about the sim card, she then told me that she can’t speak now as she is busy with a angry customer. I then asked if I can ask her the question, she then told me that she can’t speak now as she is very busy with the customers in store!!?? I then asked her if I’m not a customer and told her she could...

Category : Consultant

(0) Replies

Country : South Africa

I have a Toyota fortuner 4x4 2012 model my clutch burn on 27.000km I took my car in they ask me to pay 6.500 I refuse and ask the manager to please take the clutch in for inspection mr Kruger the work shop manager refuse to take it in an he was very rude an unprofessional and told us we did burn the clutch because we don't know how to drive I am driving for the pass 22 years I never change a clutch in any of my cars and my husband is driving for more 40 years and never change a clutch...

Category : Consultant

(0) Replies

Country : South Africa

Hi there, I've paid our account on Saturday & eversince then been struggling to get our phones connected. I've been phoning since Monday morning and my account at work must be sky high and I'm still getting nowhere. Not the Branch in Stellenbosch where I made the payment, the one in Paarl is of any help. I've phoned customer service from the morning till night, I've faxed proof of payment, emailed it. I'm am now at the point of no return & feel like going to the daily newspaper. Thx Mtn for...

Category : Consultant

(0) Replies

Country : South Africa

ADT Security: Impossible to reach when necessary to resolve queries (Accounts). Call Centre rings forever, until cut off. Cape Town staff not helpful (Melany Murphy). Clear client instructions in writing is ignored...

Category : Consultant

(0) Replies

Country : South Africa

I went to the menlyn voda shop to have a look at my phone,as I could not send bbm msg's.at the help desk the gentleman looked at my phone and said while pointing I should go to the data dev.I went over to that side and spoke to a guy with the name prince.he was so unwilling to help with the worst body language and attitude I have ever seen.when I confronted him with his poor behavior and asked who the manager was,then he could make time to get up and walk to the back to look for someone.no...

Category : Consultant

(0) Replies

Country : South Africa

I went to the menlyn voda shop to have a look at my phone,as I could not send bbm msg's.at the help desk the gentleman looked at my phone and said while pointing I should go to the data dev.I went over to that side and spoke to a guy with the name prince.he was so unwilling to help with the worst body language and attitude I have ever seen.when I confronted him with his poor behavior and asked who the manager was,then he could make time to get up and walk to the back to look for someone.no...

Category : Consultant

(0) Replies

Country : South Africa

I have reported my landline faulty 15days ago. logged 3 complaints within this 15 day period for the landline being completely dead(no tone)and no technician has been sent out yet. I've logged a complaint online,then telephonically,an via sms. (1)Dear Customer, Fault 445CWZ040213 has been created for Service ID 0219550191 Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS.(2)Please note that a fault has already been reported on this telephone number. The...

Category : Consultant

(0) Replies

Country : South Africa

SINCE AUG 2012 WE ARE TRYING INVAIN TO GET INFORMATION ON OUR FLEXI POLICY. NUMEROUS LETTERS AND PHONE CALLS LATER STILL NO RESPONCE. I WAS TOLD TODAY AFTER R122.00 OF WAISTED AIRTIME THE MANAGER HAS BEEN SEND AN EMAIL WHILE TALKING TO ME AND I WILL BE CONTACTED TODAY. ITS 6PM AND STILL NO CALL RECEIVED NOR ANY INFORMATION WE REQUESTED A FEW TIMES. I HAVE NOW CONTACTED LOCAL NEWS PAPERS AND WILL TAKE LEGAL ACTION TO THIS REGARD AS THEY ARE DENYING ME MY RIGHT TO INFO

Category : Consultant

(0) Replies

Country : South Africa

I have phoned vodacom customer care to retrieve my puk number. I spoke to the lady by the name of siphokazi booi. She was very rude from the first moment she picked up the phone.she asked me security question, that I answered. She then told me that she can't assist me as I have failed to answer security question. I asked which question have I not answered correctly and she told she is not going to entertain that and hang up on me putting me straight to the machine. I'm due for an upgrade now...

Category : Consultant

(0) Replies

Country : South Africa

On February 20, 2012 It was confirmed by Tisha at corp dot co dot za that they received my R495 for the services I requested, change of name of my Closed Corporation, change of list of directors. I was requested to email and then after confirmation from them, post a certified copy of our Identity documents. Which was confirmed, posted and confirmed received. Two weeks later Tisha informed me the name change was unsuccessful and that I had to pay another R500 for a new name application. I...

Category : Consultant

(0) Replies

Country : South Africa

I applied for a new contract last week & friday & I have not received any fone call yet.I have been calling them since monday & I just reach the voice mail all the time.so what is the people doing in their working hours.I have been an contract costumer for many years & I never had such bad service before.to be quit honest I'm going to another service provider today.I'm totaly finish with mtn.

Category : Consultant

(0) Replies

Country : South Africa

I applied for a new contract last week & friday & I have not received any fone call yet.I have been calling them since monday & I just reach the voice mail all the time.so what is the people doing in their working hours.I have been an contract costumer for many years & I never had such bad service before.to be quit honest I'm going to another service provider today.I'm totaly finish with mtn.

Category : Consultant

(0) Replies

Country : South Africa

My son of 13 and I went to Absa Bank, Fochville, North West to open an account for him. Was told to bring birth certificate and proof of address. Went the second time with an account indicating Postal Address and a copy of birth certificate. Not acceptable due to physical address not on account. I tried to explain to the consultant that I do not have accounts indicating physical address. W&L account is in my husbands name. This is the 20th century, who still received street mail!!! I went for...

Category : Consultant

(0) Replies

Country : South Africa

I AM REALLY UNHAPPY WITH THE SERVICE PROVIDED BY CELL C ON THE 18/11/2011 I HAD TO REQUEST A LETTER STATING THAT I HAVE PAID MY ACCOUNT IN FULL TODAY IS THE 1 DEC AND STILL REFLECTS AS A DEFAULT ON MY NAME AND NOW HAVE BEEN PUT INTO A POSITON WHERE THIS IS HANGING OVER MY HEAD AND IT HAS BEEN PAID IN FULL. PLEASE BE ADVISED THAT LEGAL ACTIONS WILL BE TAKEN AS THIS ACCOUNT HAS BEEN SETTLED FOR A WHILE AND WHY MUST WE PHONE ALL THE TIME TO SEE THAT EVERYONE DOES THERE JOBS, I WANT THIS RESOLVED...

Category : Consultant

(0) Replies

Country : South Africa

I received a bill for GPRS roaming while overseas in June. I phoned Cell C to sort this out because I never used my phone for internet while there (R826). It is nearly 5 months later now. Mr Mbongeni phoned me ones to tell me he will investigate and get back to me. They cant sort out any account problems and NO client service at all. Very quick to take your money every month but feel nothing for customers.

Category : Consultant

(4) Replies

Country : South Africa

I am in the process of registering a company. I found Rapid Business Registrations on-line. The add said that a normal registration should take 3 days to maybe 4 weeks. This has been in June. It is now November and nothing yet. I paid them as requested. I have to mail and follow up every time, after I had promises they will keep me up to date. The last communication was in the beginning of October - initiated from my side again. Please don't use them if you are planning on registering...

Category : Consultant

(0) Replies

Country : South Africa

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