Courier Complaints

I posted my item on the 11th of November,and paid R130 and i was told it takes a maximum of 3 days, even today the parcel has not arrived.

Category : Courier

(0) Replies

Country : South Africa

I don't think you're saying the truth, I have purchased from the company and i even met John face to Face. Please let the world know your real name and stop blackmailing innocent people.

Category : Courier

(0) Replies

Country : South Africa

My company has an account with Big Foot Express for emergency collections/Deliveries. I had booked a collection around 10:00am the day before for a delivery to one of my other branches. When i contacted Bigfoot the following day to locate my order, the phone was dropped on me numerous times, when i contacted the number i was transferred from pillar to post then put on hold numerous times then the line was dropped. This was a simple request which i believe it only takes a couple of seconds to...

Category : Courier

(0) Replies

Country : South Africa

2015 December I have return the parcel by Kelvin post office in Sandton after 2 months home choice call me for payment collection. I went to post office to find out about the parcel I was told that it was delivered in J.Beytel in Klerkdorp to my surprise they couldn't manage to bring back then I send the documents police affidavit,post office invoice,declaration form to home choice Out of the value of R5350.32post of office only manage to pay me R500.00 They told me that the amount paid...

Category : Courier

(0) Replies

Country : South Africa

I have been phoning fast 7 furious for 3 days now in connection with my homrchoice it is a gift to my mother, yesterday they advised me I will receive it today, today no one is answering their phones, how does any courier work like that , and also as homechoice is a new client to them, this is the worst service i ever got.When rtt was still delivering i would phone once and receive my parcel shortly after, that is service....

Category : Courier

(0) Replies

Country : South Africa

My car was hit by an RTT truck in Mthatha last month and I reported the matter to Police and RTT Offices, but now they do not want to pay for the damages and Louis Schreber from RTT is looking for discs, statements from me and car documents that I do not have because I am working everyday. I managed to get 1 quote and other places are asking for 250.00 to make qoutations of which I do not have such money because it will not be paid back. the qoutation I managed to get is 22996.57. My car was...

Category : Courier

(0) Replies

Country : South Africa

On 13 December 2016 I have sent a parcel (40071981515) from Ballito to Strand. According to the system the Stellenbosch branch received the parcel on 14 December. It was never delivered to the address as indicated. I phoned about 7 times - spoke to Heila (0218878160), but she was always full of excuses and refused to admit the parcel was stolen. She promised 3 times that her senior, Ronel, will phone or email me, but it never happened. I have 2 case numbers: JNB/1216/7456 and JNB/1216/8537....

Category : Courier

(0) Replies

Country : South Africa

I am waiting for a parcel that was supposed to be delivered on wednesday 12 September 2017. Up to today 19 September I still did not recive it. On online tracking is a note that they phoned me on the 14th and I did not answer while I had no missed calls on my phone. Today I see on the online tracking that the courier have ben hijacked. On phoning them they reffered me back to the company from which the parcel was initially send. This is the worse service I ever recived.

Category : Courier

(0) Replies

Country : South Africa

I paid to have a parcel delivered on the day after (Next day service) and the client has not received it yet. Delivery was supposed to be yesterday. I was at the Post Office on Tuesday afternoon where I was told that it would be collected in Wednesday and delivered on Thursday.... tracking it on the internet now states that they have broken down. It is Friday afternoon and that parcel was supposed to be there yesterday... I assume it will now only be next week some time. I am furious....

Category : Courier

(0) Replies

Country : South Africa

I ordered a consignment of 10 educational books from the author Louise West [email protected] and they were shipped to me by UPS UK on 13h June 2017. So far there is no sign of this parcel. At one point they sent me a regular update of the parcel being scanned day after day with nothing being done. Unfortunately, my computer was stolen so I have no record of this. The sender Louise West has been bombarded with emails for spurious requests for the invoice, which she had sent them...

Category : Courier

(0) Replies

Country : South Africa

Just a fair warning, please NEVER make use of Speed Services Couriers. 7 days has passed with a daily commitment that the parcel will be delivered tomorrow. Well, believe it or not tomorrow is still coming and Speed Services Couriers have still not delivered my parcel.

Category : Courier

(0) Replies

Country : South Africa

I searched online to have my furniture moved from Limpopo to the Western Cape. I got a very swift reply from El Shadai moving company, whom gave me the best quote of R14800 for a shared load. I paid R7400 over on acceptance of the quote, and the difference was due at delivery. 1 August my furniture was collected in Limpopo, to which they left for Johannesburg. 2 August I receive an sms that I must pay an additional R28000 because my furniture took up more space. I requested that it must...

Category : Courier

(0) Replies

Country : South Africa

Yesterday 18/08/2017 at 8:am I took a translux bus from Durban to Johannesburg and the bus broke down in Pinetown and we had to wait for the next bus which took 45minutes to come,ok fine, on our way to Montrose the bus drive had to stop and took 2 guys which in my eyes they didn't have travelling tickets nor at the bus stop okay again maybe that was non of my business, we got to Montrose where we buy food,pee and maybe stretched our legs, we got the at 12:35pm, it was a very buys day around...

Category : Courier

(0) Replies

Country : South Africa

Two driver who were on shift between 9am & 10 am on 17/08/2017 are very rude and are unworthy of dealing with customers at all. I bought a bar fridge (Blaupunkt) at Pick n Pay hyper the previous day and it was delivered by them the following morning. One called to say they were on their way and that I should wait by the main gate at UWC where I currently reside. My response was "I cant because..." before I could finish my sentence the driver started shouting at me and threatened to take the...

Category : Courier

(1) Replies

Country : South Africa

I purchased a special 80th birthday gift through Netflorist for delivery on a specific date (4th Aug) as provided on the site. To our total disappointment, the gift was not delivered. When I followed up it turns out that Netflorist outsource to RAM Courier in George, who were doing stocktake on that day and could therefor not deliver. This is unacceptable service! I paid for a service to be delivered as per a contracted agreement and was let down by Netflorist's outsourced courier...

Category : Courier

(0) Replies

Country : South Africa

I HAVE RETURNED A KARBOON PHONE FROM ISMART COURSE THE PHONE WAS NOT OPERATING NORMALLY,SO I NEED NEW PHONE COURSE THEY DONT KNOW HOW TO TALK TO THE CUSTOMER

Category : Courier

(2) Replies

Country : South Africa

I was inform on the 17 may 2017 there's a parcel that I have to pay for the clearance of the stamp the parcel was send fron a wellknowend freind he did told me hes going to send me a parcel from Panama City in the Usa i paid for the clearance of the stamp i never received the parcel I opened a case yesterday now United parcel force service show room manager tells me they wont sent the parcel i must come with the police what can i do?

Category : Courier

(0) Replies

Country : South Africa

when I was doing online shopping at takealot it stated that delivery is 3- 5 days after making payment delivery was after 18 days, why are they lying about delivery date am very unhappy I should have just gone to the shops that wait for such a long time

Category : Courier

(1) Replies

Country : South Africa

Did not pick up parcel after confirming 3 times as this parcel was important and must have been iced packed. When I phoned to informed why parcel was not yet delivered.....Dirk said "I have no excuse. I just missed it"!!!

Category : Courier

(0) Replies

Country : South Africa

I've been waiting for more a month for my credit card i was at Fnb Parow they contacted the credit card department to arrange that the card must be deliverd at the branch i phoned Fnb they told me the card is still with CCD Couriers i rate them 0 out of 10 I trust you cam help me Regards Dean

Category : Courier

(0) Replies

Country : South Africa

TAKEALOT orders #10789922 #10832193 - I received sms'on Friday 19 May 2017 that my orders will be delivered in two days' time. I was then called on Monday morning 22 May 2017 and told that my order could not be delivered because the driver cannot find my address. On enquiring further I was told that this was a new driver and that my delivery will be made on Tuesday 23 May 2017. Late in the afternoon I was called again and told that my delivery can only be made on Friday 26 May as the...

Category : Courier

(0) Replies

Country : South Africa

In August 2015 I ordered blankets from Home Choice of which it was buy two and get one free. When I received the package there were only two blankets and the free one was not there. They called to ask if I've received the package and I told them that it wasn't what I ordered because there were supposed to be three blankets but instead I received two. They said I should post those blankets back to them and they will reimburse me but I told them the post office is far from where I stay for me...

Category : Courier

(0) Replies

Country : South Africa

In August 2015 I ordered blankets from Home Choice of which it was buy two and get one free. When I received the package there were only two blankets and the free one was not there. They called to ask if I've received the package and I told them that it wasn't what I ordered because there were supposed to be three blankets but instead I received two. They said I should post those blankets back to them and they will reimburse me but I told them the post office is far from where I stay for me...

Category : Courier

(0) Replies

Country : South Africa

Wees versigtig vir The Courier Guy courier dienste,ek stuur hulle om 2 items in Jhb te gaan haal by een plek dan kom hulle met net 1 item hier aan,n week van soek kry hulle die 2de item buite op hulle vuilgoed beskadig nou word daar vir my gese hulle kan nie goed staan vir die skade nie ek moet n nuwe item koop.Hulle verskoning is hulle het "terms and conditions" wat jy op hulle webtuiste moet lees...moenie gevang word soos ek nou gevang is nie gebruik eerder iemand anders.

Category : Courier

(0) Replies

Country : South Africa

I was awaiting my creditcard delivery after I got the sms from the bank that the couriers will contact me within the next 2 days.That was at the end of March 2017 ,they did not call so I called them and asked them if they could arrange for my card to be delivered before the 13th of April since I was going away until the end of the month.The lady said she need to speak to her supervisor and that she will come back to me that afternoon of the 7th of April and no answer.She didnt even bother...

Category : Courier

(0) Replies

Country : South Africa

I find it that Woolworths discriminate against my town Ladysmith. I cannot buy online because there is no sub delivery for Ladysmith wich is not a very small town in comparison with towns on your list. WHY?

Category : Courier

(0) Replies

Country : South Africa

Bus didnt pick me up at the station and it left before the time that was written in the ticket. Now im trying to phone the customer care and now answer, when you call the station they give you different numbers all the time. im tired of this as i want my refund. its been more than 3 days since im trying to call them.

Category : Courier

(0) Replies

Country : South Africa

This company moved goods for me, they quoted me and I excepted there quote. Before they delivered the goods they send me a different amount then quoted, I questioned it. I was told that it is the insurance that made the quote higher, they said that I was supposed to send them proof of insurance and because they have not received my proof they must according to LAW then put insurance on the quote( I was never asked about insurance). I was asked by Matilda, only the day before they...

Category : Courier

(3) Replies

Country : South Africa

my friend has sent my parcel to kzn and paid R179 for it to be delivered to my adress in Durban,to my suprise this was sent to Newcastle posnet instead of Davenport postnet Now that the parcel is at Newcastle when I fone postnet to request for it to be delivered correctly I am told I have to pay ,how many times exactly does one pay for courier with posnet.what I find was worse is that when I fone they tell me different things ,all I want to know is am I going to get my parcel sent to Durban...

Category : Courier

(6) Replies

Country : South Africa

Shocking experience from Logtec Removals Let me tell you about our experience and you can make up your own mind if you want to make use of them or not. We booked our move from Northcliff in Johannesburg to Cape Town for the 30th of January 2017. The truck was supposed to arrive at 08h00 in the morning with a 4 ton truck (maximum that our complex could manage). A fourteen ton truck arrived at 9pm and could obviously not enter the complex. A small truck arrived about an hour later. The staff...

Category : Courier

(4) Replies

Country : South Africa

I have 2things to complain about as I take buses from summergreens to blaawberg 1)evryday for the past 4years...some drivers are so rude like we are not paying they shout for the reason why we pay cash at summergreens some the drop people far from the bustop only because the don't want to carry passengers from summergreens as they claim to say it's only foreigners who stay there..for somewhat reason only God knows why they are so xenophobic becoz mostly when the driver talk and shout it makes...

Category : Courier

(4) Replies

Country : South Africa

I contacted Mighty transport to move 2 bikes from Johannesburg to Cape Town - they sent me a booking form and payment details . They also stated that payment must be done before collection . I duly deposited the R4700.00 as required , and from that day onwards they will not respond to emails , SMS's , phone calls no response at all . I then contacted a competitor , and during the course of our discussion it was revealed that I was the 6th person in the last week to have been scammed by Mighty...

Category : Courier

(6) Replies

Country : South Africa

DSV couriers located in Jhb tel nr - 0861803080. Owners in Germany. No service at all. They do not understand the term "customer service". No one take responsibility and when you urgently need packages to be picked up and delivered, you get excuses. No reliability. Will no longer deal with them.

Category : Courier

(5) Replies

Country : South Africa

They call themselves Time Freight, but time does not enter into it!! Time Freight Mpumalanga is pathetic and we will never use them again and will tell everyone at our next town meeting about them as well!!!!

Category : Courier

(3) Replies

Country : South Africa

I would just like to inform you of my hellish experience with Afrihost and CCD couriers over the last 10 days... On the 8th of March I realised I had no internet connectivity, I thought it was just a network issue and that the problem would resolve itself (it has happened before that there was an Afrihost "outage"). I was really busy until the 10th and when the same problem arose, I sent a mail to Afrihost to check whether there was an issue on their side. It was concluded that MTN had...

Category : Courier

(5) Replies

Country : South Africa

Nobody denies the fact that it’s a rather traumatic time in one’s life when you are relocating; when you have to pack up your household and move to another place. It does, however, give comfort when the moving company you’ve commissioned to transport your treasured household items reassure you of great service, professionalism, and meticulous care during the whole transport process. Unfortunately, these promises and reassurances that we’ve received by Logtec Furniture Removals...

Category : Courier

(6) Replies

Country : South Africa

I am not happy with south African post office especially the one in rosettenville where I received an SMS on the 3rd march that my study material are available in rosettenville but when I go there for the whole week I am told that they were not there,so how can I received confirming SMS that is untrue from such an entity, due to post office unreliability I am not going to submit my assignment on time and to receive enough time to study for to pass and fullfilled NSFAS goal of student passing...

Category : Courier

(5) Replies

Country : South Africa

I received an sms that my card will be delivered on the 15th with tracking number MDX9360212 and I spent the whole day inthe house waiting then today when I called I was told that the delivery guy came to my house and there was no one so all I want to know is don't your drivers call if they dont find me in the house which is a lie coz I was at the house the whole day.I needed to use my card for bookings thanks to your pathetic service I won't be able to go to Durban this weekend...Your...

Category : Courier

(7) Replies

Country : South Africa

I POSTED A PARCEL ON 06.03.2017, TODAY IS 16.03.2017 AND THE PARCEL HAS NOT BEEN DELIVERED. WHEN I CALL TO ENQUIRE, THEY ALWAYS TELL ME AN AGENT HAS BEEN SENT TO DELIVER.

Category : Courier

(2) Replies

Country : South Africa

My car broke down at Sedgefield on 26 December 2016 and was picked up by Sedgefield Towing Services to be delivered to Jaques Mechanical Services and Repairs in George. I instructed them to remove the engine from the vehicle and courier it back to Cape Town for myself as a qualified mechanic to strip and take it to the engineers. The engine was then thoroughly secured when collected by Time Freight. The sub assembly and starter was delivered to me on Saturday, 10/12/2016 although it was...

Category : Courier

(7) Replies

Country : South Africa

I want to lay a complain i was send a parcel on the 27th of February 2017 from newcastle mall postnet to kriel postnet until this day of the 7th march 2017 i tried to trace the parcel but the pin they send me was invalid when i call back to find out what is happening i found out that they did not bother send my parcel and when i try to call them again they told me they have it to witbank highveld mall postnet and when i call them there i found out that it was just send immediatly after i...

Category : Courier

(6) Replies

Country : South Africa

A parcel being delivered from Johannesburg to Witbank, Was delivered from JHB to Witbank On the second, which was very quick service. But it has been with the driver in the witbank area for 4 days now, and he still maintains that he can not guarantee when the parcel will be delivered? This is unacceptable service, the service paid for was speed service IE: Delivery within 48 hours.

Category : Courier

(5) Replies

Country : South Africa

I Called Mighty Transport to transport my Caravan from Johannesburg To Cape Town. they Quoted me and i paid them. They were way cheaper than everyone else (First Mistake) they Promised me i would have my Caravan delivered by the Friday. Thats one week! after 3 days i called to make sure all is ok and they told me the truck left without my Caravan. (this was a cover up as i doubt now that they even own a truck) when i complained they got upset with me and told me to collect my Caravan by...

Category : Courier

(6) Replies

Country : South Africa

Pathetic service from CCD courier to deliver my FNB premier cheque card, Kurt Diederrick supervisor of CCD couriers who promised to sort out the matter since 11am 23rd February 2017 has not either contact me for delivery, it is now late hours without any communication, tried to call but still no resolution. FNB should stop using this company. My credit card was delivered by mrD couriers and I have never experience such a bad service that Kurt Diederrick supervisor of CCD couriers he's doing....

Category : Courier

(1) Replies

Country : South Africa

i filed the claim documents in November 2016 for two parcels that were changed inside before delivery to me by post office staff members but to date no response even after countless follow ups by calls to the person handling the matter.

Category : Courier

(6) Replies

Country : South Africa

Orderderd talking tom being almost to montago not even received my order paid online

Category : Courier

(5) Replies

Country : South Africa

I'M A STUDENT AT UNISA AND LOOKING FORWARD TO MY ACADEMIC YEAR, HOWEVER SKYNET IS HINDERING MY STUDY PROGRAMME. I'VE BEEN WAITING SINCE FOREVER FOR MY TEXT BOOKS AND STUDY MATERIAL. I'VE CALLED THEM NUMEROUS TIMES, AND EVERYTIME THEY ASSURE ME MY BOOKS ARE ON THEIR WAY. UNPD9108989 IS MY CODE THAT I'VE MEMORIZED ALREADY. FUNNY THING IS, WHILE SPENDING HALF MY DAY ON THE PHONE LISTENING TO MUSIC PRAYING FOR SOMEONE TO ANSWER, THE 'VOICE' SAYS "WE UPGRADING OUR SERVICES",BUT ME WAITING FOR OVER...

Category : Courier

(1) Replies

Country : South Africa

CCD COURIERS MAN WORST SERVICE EVER. SPEND OVER 2 HRS ON THE PHONE WITH THEM, NO RESULTS. ASK TO TALK TO A MANAGER, YOU STAY WAITING ON THE LINE FOR OVER 15 MIN THEN EVENTUALY YOU HANG UP. WHY FNB STILL USE THEM I HAVE NO IDEA. IVE LOST A WHOLE DAY WAITING FOR THEM BECAUSE YOU NEED TO BE PRESENT WITH YOUR ID TO CLAIM YOUR CARD. THE RESULT ? NO BUSSINES FOR THE WHOLE DAY AFTER THEY TOLD YOU THE CARD WILL BE HERE BEFORE 12. THEN 13H00, THEN 14H30 THEN THEY ARRIVE AT 16H00. THEY SIMPLY SAY AH IM...

Category : Courier

(4) Replies

Country : South Africa

I have send you the tablet phone I have ordered but unlucky the tablet stop working I phone the finchoice within 10 days about the matter. They told me no problem as soon as the courier get a chance they will come and take it. The courier company come and take it. Now I wander why are finchoice not sending me a proof of receiving it.

Category : Courier

(0) Replies

Country : South Africa

I paid this company to bubblewrap and transport my furniture to a warehouse. I asked them when I could expect the movers and they told me they will confirm on the day of moving when their offices start work. At 8:30 they called me to tell me to expect movers at 9:00 As they arrived it started pouring heavily, they wrapped a few items and told me they would be back in 2 hours. They never came back. Four hours later a call came from the office telling me that `i was not ready so I have...

Category : Courier

(0) Replies

Country : South Africa