Courier Complaints

On 13 December 2016 I have sent a parcel (40071981515) from Ballito to Strand. According to the system the Stellenbosch branch received the parcel on 14 December. It was never delivered to the address as indicated. I phoned about 7 times - spoke to Heila (0218878160), but she was always full of excuses and refused to admit the parcel was stolen. She promised 3 times that her senior, Ronel, will phone or email me, but it never happened. I have 2 case numbers: JNB/1216/7456 and JNB/1216/8537....

Category : Courier

(0) Replies

Country : South Africa

I am waiting for a parcel that was supposed to be delivered on wednesday 12 September 2017. Up to today 19 September I still did not recive it. On online tracking is a note that they phoned me on the 14th and I did not answer while I had no missed calls on my phone. Today I see on the online tracking that the courier have ben hijacked. On phoning them they reffered me back to the company from which the parcel was initially send. This is the worse service I ever recived.

Category : Courier

(0) Replies

Country : South Africa

I paid to have a parcel delivered on the day after (Next day service) and the client has not received it yet. Delivery was supposed to be yesterday. I was at the Post Office on Tuesday afternoon where I was told that it would be collected in Wednesday and delivered on Thursday.... tracking it on the internet now states that they have broken down. It is Friday afternoon and that parcel was supposed to be there yesterday... I assume it will now only be next week some time. I am furious....

Category : Courier

(0) Replies

Country : South Africa

I ordered a consignment of 10 educational books from the author Louise West [email protected] and they were shipped to me by UPS UK on 13h June 2017. So far there is no sign of this parcel. At one point they sent me a regular update of the parcel being scanned day after day with nothing being done. Unfortunately, my computer was stolen so I have no record of this. The sender Louise West has been bombarded with emails for spurious requests for the invoice, which she had sent them...

Category : Courier

(0) Replies

Country : South Africa

Just a fair warning, please NEVER make use of Speed Services Couriers. 7 days has passed with a daily commitment that the parcel will be delivered tomorrow. Well, believe it or not tomorrow is still coming and Speed Services Couriers have still not delivered my parcel.

Category : Courier

(0) Replies

Country : South Africa

I searched online to have my furniture moved from Limpopo to the Western Cape. I got a very swift reply from El Shadai moving company, whom gave me the best quote of R14800 for a shared load. I paid R7400 over on acceptance of the quote, and the difference was due at delivery. 1 August my furniture was collected in Limpopo, to which they left for Johannesburg. 2 August I receive an sms that I must pay an additional R28000 because my furniture took up more space. I requested that it must...

Category : Courier

(0) Replies

Country : South Africa

Yesterday 18/08/2017 at 8:am I took a translux bus from Durban to Johannesburg and the bus broke down in Pinetown and we had to wait for the next bus which took 45minutes to come,ok fine, on our way to Montrose the bus drive had to stop and took 2 guys which in my eyes they didn't have travelling tickets nor at the bus stop okay again maybe that was non of my business, we got to Montrose where we buy food,pee and maybe stretched our legs, we got the at 12:35pm, it was a very buys day around...

Category : Courier

(0) Replies

Country : South Africa

Two driver who were on shift between 9am & 10 am on 17/08/2017 are very rude and are unworthy of dealing with customers at all. I bought a bar fridge (Blaupunkt) at Pick n Pay hyper the previous day and it was delivered by them the following morning. One called to say they were on their way and that I should wait by the main gate at UWC where I currently reside. My response was "I cant because..." before I could finish my sentence the driver started shouting at me and threatened to take the...

Category : Courier

(1) Replies

Country : South Africa

I purchased a special 80th birthday gift through Netflorist for delivery on a specific date (4th Aug) as provided on the site. To our total disappointment, the gift was not delivered. When I followed up it turns out that Netflorist outsource to RAM Courier in George, who were doing stocktake on that day and could therefor not deliver. This is unacceptable service! I paid for a service to be delivered as per a contracted agreement and was let down by Netflorist's outsourced courier...

Category : Courier

(0) Replies

Country : South Africa

I HAVE RETURNED A KARBOON PHONE FROM ISMART COURSE THE PHONE WAS NOT OPERATING NORMALLY,SO I NEED NEW PHONE COURSE THEY DONT KNOW HOW TO TALK TO THE CUSTOMER

Category : Courier

(2) Replies

Country : South Africa

I was inform on the 17 may 2017 there's a parcel that I have to pay for the clearance of the stamp the parcel was send fron a wellknowend freind he did told me hes going to send me a parcel from Panama City in the Usa i paid for the clearance of the stamp i never received the parcel I opened a case yesterday now United parcel force service show room manager tells me they wont sent the parcel i must come with the police what can i do?

Category : Courier

(0) Replies

Country : South Africa

when I was doing online shopping at takealot it stated that delivery is 3- 5 days after making payment delivery was after 18 days, why are they lying about delivery date am very unhappy I should have just gone to the shops that wait for such a long time

Category : Courier

(1) Replies

Country : South Africa

Did not pick up parcel after confirming 3 times as this parcel was important and must have been iced packed. When I phoned to informed why parcel was not yet delivered.....Dirk said "I have no excuse. I just missed it"!!!

Category : Courier

(0) Replies

Country : South Africa

I've been waiting for more a month for my credit card i was at Fnb Parow they contacted the credit card department to arrange that the card must be deliverd at the branch i phoned Fnb they told me the card is still with CCD Couriers i rate them 0 out of 10 I trust you cam help me Regards Dean

Category : Courier

(0) Replies

Country : South Africa

TAKEALOT orders #10789922 #10832193 - I received sms'on Friday 19 May 2017 that my orders will be delivered in two days' time. I was then called on Monday morning 22 May 2017 and told that my order could not be delivered because the driver cannot find my address. On enquiring further I was told that this was a new driver and that my delivery will be made on Tuesday 23 May 2017. Late in the afternoon I was called again and told that my delivery can only be made on Friday 26 May as the...

Category : Courier

(0) Replies

Country : South Africa

In August 2015 I ordered blankets from Home Choice of which it was buy two and get one free. When I received the package there were only two blankets and the free one was not there. They called to ask if I've received the package and I told them that it wasn't what I ordered because there were supposed to be three blankets but instead I received two. They said I should post those blankets back to them and they will reimburse me but I told them the post office is far from where I stay for me...

Category : Courier

(0) Replies

Country : South Africa

In August 2015 I ordered blankets from Home Choice of which it was buy two and get one free. When I received the package there were only two blankets and the free one was not there. They called to ask if I've received the package and I told them that it wasn't what I ordered because there were supposed to be three blankets but instead I received two. They said I should post those blankets back to them and they will reimburse me but I told them the post office is far from where I stay for me...

Category : Courier

(0) Replies

Country : South Africa

Wees versigtig vir The Courier Guy courier dienste,ek stuur hulle om 2 items in Jhb te gaan haal by een plek dan kom hulle met net 1 item hier aan,n week van soek kry hulle die 2de item buite op hulle vuilgoed beskadig nou word daar vir my gese hulle kan nie goed staan vir die skade nie ek moet n nuwe item koop.Hulle verskoning is hulle het "terms and conditions" wat jy op hulle webtuiste moet lees...moenie gevang word soos ek nou gevang is nie gebruik eerder iemand anders.

Category : Courier

(0) Replies

Country : South Africa

I was awaiting my creditcard delivery after I got the sms from the bank that the couriers will contact me within the next 2 days.That was at the end of March 2017 ,they did not call so I called them and asked them if they could arrange for my card to be delivered before the 13th of April since I was going away until the end of the month.The lady said she need to speak to her supervisor and that she will come back to me that afternoon of the 7th of April and no answer.She didnt even bother...

Category : Courier

(0) Replies

Country : South Africa

I find it that Woolworths discriminate against my town Ladysmith. I cannot buy online because there is no sub delivery for Ladysmith wich is not a very small town in comparison with towns on your list. WHY?

Category : Courier

(0) Replies

Country : South Africa

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