Electronics Complaints

The manager of the cash crusader posted a phone Samsung Galaxy S7 edge on gum tree for sale. Then i called him and we concluded on the price of R4,500 cash. Then Yesterday which is Sunday i took a cab from PTA west to kolonade mall at Montana which cost me R145 just to purchase the phone. When i got there, the attendant showed me the phone which i saw to be a perfect phone. Then i told them i wanna quickly go withdraw money from the fnb ATM so i can pay them cash since the manager told me on...

Category : Electronics

(0) Replies

Country : South Africa

I upgraded two of my 6 lines after Vodacom direct called me .I spoke to a Caleib who upgraded my line 0796929499 for a new Hauawei p9 for R249-00 which included R110-00 airtime and 1 Gig data everymonth.including the price of the handset.To my surprise i got a bill no.H9-37PAY acc.no. 1885981-9 for R745-99.When i called customer line they said sorry cannot help you.as she did not do this deal.. i also upgraded my other line 0762021450 for R199-00 for R110-00 airtime and 1 gig data.This...

Category : Electronics

(2) Replies

Country : South Africa

Fellow South Africans If you bought any electronic item at Samsung during their Buy & Get promotion (accommodation at any Protea Hotel), I urge you to try and redeem that voucher.... IT IS INVALID!!! I have been trying to book accommodation in Cape Town via the this link (https://www.proteavouchers.com), the online response is (for all the dates throughout the 2017 calendar year): This promotion is not available for your selected dates, please use the calendar to search for other...

Category : Electronics

(2) Replies

Country : South Africa

When I applied for a cellphone contract for my son who is a university student it was turned down because there was a bad debt logged against my name and ID number. The address, job, marital status and other details that MTN had under my name were completely wrong. The sales consultant that I had dealt with helped me to submit a number of documents to the MTN Legal Department to report it. The SA fraud Prevention Service said that I would need a report from MTN in order to log a case with...

Category : Electronics

(1) Replies

Country : South Africa

my name is martha and my grandmothers name is rosina muleya 63 years old pensioner in january 2015 she purchased samsung tablet and univa four plate stove on credit at Furnmart at elim branch,the account number is 0325/12907 in 2016 the stove's plate cracked we lodged complains telephonicaly about the cracked plate because it is also not function well and we are still paying monthly installments.on the 14th of august 2015 my aunt whose is mathlodi went to lodge a complain at the store as she...

Category : Electronics

(0) Replies

Country : South Africa

Bought my TV on 28 December 2016 a Sinotec 49" smart full HD LED. Saturday the 22 March 2017 the TV don't want to switch on or off so Makro was already closed and I took my TV in on Monday the 27 March so its about 6 days before its 3 months old. They told me they cant give my money back as they need to sent it in for assessment and it will take 21 days, I told the lady it did not take 21 days to take my money when I bought it and if not even 3 months old I want my money back to buy another...

Category : Electronics

(0) Replies

Country : South Africa

I've had an AG Mobile phone on contract with CellC for about two years now. My phone has a lifetime guarantee but because of AG Mobile's recent liquidation, I was unable to repair my phone as stipulated by the contract. CellC then contacted me and offered to have my phone fixed to which I agreed. My phone was collected on Monday the 3rd of April and on Wednesday the 12th of April it was returned without having been fixed. Being a CellC customer for a few years now, I am left both disappointed...

Category : Electronics

(0) Replies

Country : South Africa

i needed to find out which istore in cape town had a particular phone and what contracts they had available. none of the stores have contact numbers so i got onto the web and chatted with an istore chat person who confirmed they had the phone i was looking for and logged a request for someone to give me a call. we then ended the chat. an hour later i got back onto the chat line to find out when someone was going to call me and from which branch and was told water front and i will get a call...

Category : Electronics

(0) Replies

Country : South Africa

I have contacted The Appliance Surgeon company to fix my Speed Queen washing machine. On arrival the technicians, without any searching for the fault, said it is the timer of the washing machine that is defective. After i have paid them R849.30 as a call out fee. The timer was ordered (R2403.03)and installed and the machine was still not working. I called for a second opinion from another company: this technicians have done a thorough investigation and found that it was not the timer but the...

Category : Electronics

(1) Replies

Country : South Africa

My wifes iMac 27" 2012 computer was purchased new from Dion Wired in Somerset West Mall. After about 2.5 years of use, no problems, then one day her computer started to shut down randomly. It was taken to the iStore in Somerset West for inspection, the techs couldn't replicate the problem, so we went home and shut downs became more frequent. We took her computer in again and insisted that there was indeed a big problem with the computer. iStore then sent the computer off to CORE GROUP for...

Category : Electronics

(0) Replies

Country : South Africa

My name is Ntombi I bought tablet from mrrp mobile mr agreement with them was to pay 99 a month for 24 months. Everymonth they will deduct more money when I ask them they said I have use more airtime I ask them to stop the airtime still they deduct more money i ask them the settlement amount then I settle the tablet but still they are deducting my money I call them and send them the slip they say they will call me p to date they dont call but they a deducting my money

Category : Electronics

(1) Replies

Country : South Africa

I have bought a JVC TV from Game (Westwood mall)1 year 3 months ago and the TV screen decided to stop working. Took it back to Game to see what the problem is. It took Game 4 weeks to come back to us stating that it will cost R7000 to fix as it is the panel. It's not a fault of ours this often happens after a while. How does an expensive TV brand like JVC only work just after the warranty expires. Why should we pay such an exhorbant amount to get it fixed which is not a fault of ours. It's...

Category : Electronics

(0) Replies

Country : South Africa

I bought a Hisense F20 (Gold) in November 2016 at Foschini stores in Wonderpark Akasia.In december it started giving me problems;it didn't allow me to answer incoming calls because it froze.I returened the phone to the store and a month later(January),aperantly Hisense greplaced the same phone with a different colour(Black).But unfortunatly it gave me the same problem,it also lasted for about a month then i returened it back to the store.Somewhere around March i was called to the store...

Category : Electronics

(0) Replies

Country : South Africa

Mr Fix It Appliance Repairs Cape Town visited my property twice to attend to three repairs. 1) Oven not working. Watched them work on the oven in the flatlet. They charged me for replacing a thermostat, which was not replaced. 2) Supplied a new filter for my dish-washer. On the first invoice they charge R250 for the filter and R550 on the second invoive. 3) Had to repair a gas leak for a gas stove. They first wanted to remove the cut-off valve. We pointed out that the gas installation...

Category : Electronics

(1) Replies

Country : South Africa

Recently experienced problem with my Samsung phone. I consulted Vodacom technical department at Canal Walk. They investigated the problem and quoted R2496 to repair. As a new phone was almost that price I elected to purchase a new phone. Someone in the informal sector offered to attempt to repair the phone. Within 48 hours the phone was returned in working order at the cost of R400. Was this due to a conflict of interest who benefited by my buying a new phone.

Category : Electronics

(1) Replies

Country : South Africa

hi I have purchased a machine empisal from game last year just to open the box when I wanted to use it and find that the machine did not work I took it back they replaced the part and it still gave me same troubles. when I went back there the lady at customers service said oh she will need to educate me about the machine like I'm illiterate. eventually after speaking to the manager they credited me for my machine. in turn I took a different empisal machine and later down the line I have had...

Category : Electronics

(1) Replies

Country : South Africa

Access Appliance & Electrical Repairs - paid deposit for oven repair, Charles never pitched up for the repair appointment. According to his colleagues he went out of the country, now all numbers go straight to voicemail.

Category : Electronics

(1) Replies

Country : South Africa

Today I bought a new cell phone and asked MTN to transfer my number -apparently my sim card was not suitable for the new phone I was asked a few inane questions by a consultant and told that I had failed the test and that they would not transfer my number. So I'm stuck with a brand new expensive cell phone which is absolutely useless to me as my number is used for my business and appears on all my letterheads etc. Well thanks for nothing MTN. Kindly refund me the cost of my new cell phone.

Category : Electronics

(1) Replies

Country : South Africa

On Saturday 25th March 2017 i went to buy an electric grill from Game Soshanguve crossing as a backup for my gas grill that i use for business. i plugged it for about 2 to 3 hours and it stopped working. i changed plugs and tried it again at home and it couldnt work still. As inconvenienced as i was returned it to the store for a refund and i was directed to the custormer services, the lady by the name Ernie Nhlapo told me that i must take it home to clean it "mind you i wiped all the oil...

Category : Electronics

(1) Replies

Country : South Africa

I bought a stove in December on the 17 n it wasn't working they didn't bring the stove stand,went n laid a complaint dy sended people to come n check n thy found the oven not working they changed the stove but still it wasn't working,n I went to complain but they didn't do anything about it,I waited for months thinking that thy will come n fix the oven,on top of it they didn't have a full product knowledge.I'm so disappointed by even the manager she didn't approach me in a good manner she...

Category : Electronics

(1) Replies

Country : South Africa

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