Electronics Complaints

MTN allowed three numbers to be opened on my current line which is 0722060507 and was given reference numbers 8335991 and 14762647. MTN used to debit from my account up until September after this fraud on my account. They therefore proposed that I start paying cash for my account whilst they are investigating my case. MTN took two months to resolve my case and now they are insisting that since they have not being debiting from my account which is behind by two months, that I pay them the...

Category : Electronics

(0) Replies

Country : South Africa

I bought a Stylo handset on the 31st of January and only to find out that the cellphone charger isn't working now the phone is still under the 7 day period and all they can say is they cant fix the accessory and that theres nothing they can do about it so where does that leave me as a customer because i dont have another charger for the phone. im not happy at all with the service and the attitude the manager gave me.

Category : Electronics

(0) Replies

Country : South Africa

I purchased a cell phone at Power Fashion Factory Tsakane mall from a cashier called Ntabi Morare on the 27th Jan 2018 and she took my details and promised to Rica my sim card later that day and assured me that on the 28th Jan 2018 in the morning my sim card will be active but never did.

Category : Electronics

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Country : South Africa

I had a contract with mtn for years .after years of bad service and ignorance from mtn I cancelled the two contracts I had . I was at the n1 city goodwood branch of mtn where the contracts was cancelled by me by phoning the 808 nr givin to me by the staff at the time . my 078 cell nr was cancelled by phone and no ref nr was givin to me .the second contract expired and I once again went to the same branch where I phoned the 808 nr to have it cancelled and no ref nr was given to me . I broke up...

Category : Electronics

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Country : South Africa

Kagiso mall pep cell is the worst store ever, when I got there to lay bye a phone on my company's account the sales lady by the name of Lilly gave me extremely bad attitude by being rude and telling me how they don't have stock and even if they had they can't give to me... I asked the pep store ladies to help me but she was rude and swearing at them for trying to help, I don't really know or understand why because we don't even know each other.. Now I've decided to call line but it...

Category : Electronics

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Country : South Africa

I order a Sennheiser bluetooth headphones at Takealot and struggle to make a payment with my credit card on their system. I immediately pay with EFT, but due to the fact that I try with my credit card first the price changes. I pay the amount that was required the first time and phone the support operator. He told me that I must send proof of payment and the original order number. This I done within 1 hour. I then waited for their response. Two days from order date, I send an email...

Category : Electronics

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Country : South Africa

On 28 November 2017 I ordered a microwave oven online from Dion Wired, did the EFT and received an email saying the goods will be delivered within 5-10 days... After numerous phone calls and emails, the Customer Service Dept. doesn't even bother to answer my calls or emails, and when they, for some reason do answer, I can only speak to the switchboard / person answering the phone, but NOT ONCE have I received an answer on what is going on... I think this is absolutely unacceptable to treat...

Category : Electronics

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Country : South Africa

My steering wheel locked whilst driving on the N12. I was on a bend, had no control of the car, my whole family and I almost died as I lost control of the car and was almost run over by trucks and cars coming from behind me. I called VW Assist to come and tow my car. I waited for over an hour for VW Assist to come and tow me until a passenger stopped to see what the problem was but couldn't pick up anything. Shortly thereafter I managed to start my car and get myself to a place of safety. A...

Category : Electronics

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Country : South Africa

istores at Clearwater manger have got a very bad attitute against customers! Can’t tell customer excactly what they need to bring with when collecting the new phone! I don’t stay close to clearwater 40 km away! So when I arrive can’t receive my phone - documents! 3 days leters I went again and then I herad they sell my phone! Nobody tell me they only keep my phone for 24hours! Bad bad service and communication with customers!, Thathappens when you don’t need customers! Daryn...

Category : Electronics

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Country : South Africa

Tel Not working at the moment . Takes 7 seconds to dial out. telkom phone . On new Fibre Optics, Does not record messages as the old phone did.Cuts off calls.

Category : Electronics

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Country : South Africa

On 8 December 2017 a technician from the LG service centre came out to my house as my washing machine was making a loud noise. The technician opened the machine and made his observations. He told me that the bearings has ceased and I need another spider (which is holding the drum). I still told him that at least it is still working for now. On 14 December 2017 I tried to use my machine again for the first time after he worked on it and it was completely broken. It switched on but the drum...

Category : Electronics

(0) Replies

Country : South Africa

Good day Hopefully somebody will assist me, because I've been going back and forth for days now trying to sort out this issue. I will get straight to the point, I bought a Hisense H299BME-WD fridge from Makro on the 4th of November 2017. Been using it for just over two weeks now, the bottem part (freezer) worked perfectly until Tuesday Morning, the top part doesn't make cold at all. I've logged a complaint on the Hisense website and phoned in. This is utter bull**** and...

Category : Electronics

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Country : South Africa

I purchased almost R50k worth of prizes for a company incentive on the 15th November. Payment was done by the 17th November. It is now 14 working days later and still no delivery has been made. I have contacted the call centre and even Lerato who is the National Customer Services Manager at head office. She has been absolutely no help, not even the decency to respond to my emails or calls. Has been promising me delivery since Wednesday 29th November. Told me the stock is coming from the...

Category : Electronics

(0) Replies

Country : South Africa

I BOUGHT A FRIDGE FROM MAKR ON THE 24 NOVEMBER 2017 WHIC WAS MEANT TO BE DELIVERED WITHIN 5 WORKING DAYS. 6 WORKING DAYS LATER, MAKRO HAS NOT INDICATED THE EXPECTED DELIVERY DATE AND I CANT GET THROUGH TO THEIR CALL CENTRE ON THE PHONE.

Category : Electronics

(1) Replies

Country : South Africa

On the 2nd of October 2017 i booked in a cellphone for repair at the Samsung Smart Care Centre at Constantia Kloof. Over a month later i received a call from a very arrogant consultant regarding my repair. i decided to go into the centre personally to address this issue. Guess What? the centre is shut down without any notice to there clients. Called the number on the door and till today no positive feedback.I purchased three of these samsung cellular Phones at the same time. Three certified...

Category : Electronics

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Country : South Africa

I PURCHASED A HURRICANE PEARL DUAL SIM CARD IN KZN , AUGUST 2017 , AFTER A WHILE I REALIZED THAT THE CELL HAS A CHARGING PROBLEM AND I TOOK IT TO THE NEAREST BRANCH WHERE I LIVE IE. PEP CELL STORE - KWAGGASRAND MALL PRETORIA WEST. A CONSULTANT BY THE NAME OF MS NDZUMBULO ATTENDED TO ME BUT BEFORE SHE BOOKED IT IN SHE WANTED TO TEST IT ...I QUESTIONED AS TO WHY DOES SHE HAS THE EXPERIENCE TO DO SO ..THEN SHE BOOKED THE CELL IN ON THE 14. OCTOBER 2017 . IT IS WITH GREAT REGRET UP UNTILL NOW I...

Category : Electronics

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Country : South Africa

I PURCHACSED FROM NDBD SOUTH AFRICA A PHANTOM 4 REFURBISHED DRONE WHICH THEY ADVERTISED THEY HAVE SINCE COME BACK TO ME SAYING NO STOCK CANT SUPPLY PICK ANYTHING ELSE I THEN ASKED FOR A REFUND TO PURCHASE FROM A DIFFERENT SUPPLIER THEY HAVE AS YET 2 AND A HALF WEEKS LATER NOT REFUNDED THE MONEY I SENT THEM IS THIS A BOGUS SITE TAKING PEOPLE FOR A RIDE

Category : Electronics

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Country : South Africa

We submitted our SAMSUNG J5 GALAXY phone via SAMSUNG'S pathetic franchise in Tygervalley. To add to this, there is no online communication system between Samsung and their service shops. We eventually climbed in the car from Bellville x3 to get the phone under warranty repaired- what an absolute joke!! We got the phone back, after the regional service sales offered to deliver it. let me say that this person was no more no less than cindescending and should go back to the drawing table to...

Category : Electronics

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Country : South Africa

This is the chain of events that took place when we took my phone mentioned above in because it was switching off when the battery was still 38% full plus I had discovered brown marks on the back of my silicone glove. We took my phone into Samsung's Repair Centre at Tygervalley, Western Cape on Friday 30 Sept 2017 in the late afternoon, fully expecting it to be repaired on site as was the case with my S4 two years ago. Only to be told that the battery was swollen & had to be replaced &...

Category : Electronics

(0) Replies

Country : South Africa

This was a complaint I sent to Samsung in October & to date have had no reply : ATTENTION : MANAGING DIRECTOR Dear Sir, This is the chain of events that took place when we took my phone mentioned above in because it was switching off when the battery was still 38% full. We took my phone into Samsung's Repair Centre at Tygervalley, Western Cape on Friday 30 Sept 2017 in the late afternoon, fully expecting it to be repaired on site as was the case with my S4 two years ago. Only to...

Category : Electronics

(0) Replies

Country : South Africa

I bought a Panasonic Digital cordless phone from New World on 26 September 2017. The phone is a dud and did not work from the start,the phone was faulty. I took the phone back on 5 October 2017. They checked the phone and it could not charge. I asked my money back, but they did not want to give it back. They insisted on sending the phone in to be checked. I phoned them on 7 Nov. and spoke to Coliza. Somebody phoned me two days later back and told me the phone has been repaired. She put...

Category : Electronics

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Country : South Africa

mr. fixit cape town, timothy 082 471 5661 they supposedly repaired our fridge. never quoted, just did the job and presented us with a ridiculously expensive bill. we paid. a week later fridge dead again. tried for three days to reach them, no response. call from a different number and timothy answers. promises to be on site that afternoon. never showed up and now avoids all calls. shocking service all round. we are laying charges and hope this helps save some innocent person from falling...

Category : Electronics

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Country : South Africa

in september 2015 i bought Sinotec 32" plasma tv in Game Promenade i also bought tv license on the same day in july this year 2017 the TV stoped working i took it back in september to Game we went to customer service counter the lady reffered us to a guy to check what is wrong with the TV the guy asked if we have the slip we told him we dont have he refused to even check whats wrong with the tv we asked to speak to the manager and explained our problem the agreed to take the TV for repairs...

Category : Electronics

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Country : South Africa

have lodged a fraud dispute a couple of times regarding my account no one gets back to you and when queried am being given the runaround

Category : Electronics

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Country : South Africa

A FOUND THIS COMPANY DETAILS ONLINE AND I GAVE THEM A CALL TOLD THEM ABOUT MY WASHING MACHINE THEY CAME OVER AND CHECKED IT OUT AND I WAS TOLD ITS DAMAGED, AND THE REAL FAULT WAS IT WAS NOT DRAINING WATER SO IT WOULD ACTUALLY STOP WASHING AND SHOW A THIS SIGN 03 , THEY TOOK IT AND CHARGED ME 1800 , WHEN THEY BROUGHT BACK MY SUM-SUNG WASHING MACHINE THE TOP WAS SCRATCHED LIKE KIDS WHERE USING SCISSORS ON IT , AFTER PAYING THEM , THEY LEFT MY PLACE ONLY TO FIND OUT THE MACHINE IS WORSE THAN...

Category : Electronics

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Country : South Africa

My brother bought a kettle here at Jet Vanderbijlpark last year, so the Kettle had a 1 year warranty. It got faulty,we took it back yestaday and they refused to give us a new 1 because we did not have the box, so i asked then why dont they give us the new kettle and keep their box they refused. I was realy pissed i will never buy anything from this shop 👎 Poor service ☹

Category : Electronics

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Country : South Africa

I am utterly disappointed with this new YelloData thing, so much for giving it a try. Contract of R129 for 1 gig data (1000MB) ..no notification to advise that this data is now depleted, which would save ppl from these unnecessary extra charges without them knowing about it. I was now charged R524.00 for using 500MB over the actual 1gig given to me in the contract, however, have no idea how this happened because i used the YelloData for only 2 n a half weeks which as per the sales person...

Category : Electronics

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Country : South Africa

I took a contract with Telkom in South Africa for a mobile router. Only afterwards did I learn that actually, there is not coverage for the villages I live at.

Category : Electronics

(0) Replies

Country : South Africa

---------- Forwarded message ---------- From: ernst donavon bedja Date: Wed, Oct 18, 2017 at 6:01 PM Subject: Re: Delivery Status Notification (Failure) To: Mail Delivery Subsystem I am really gatvol of MTN and it's lies. Where the fuck is my cellphone. My Nokia 5 where is it don't tell me you don't have stock. D Bedja On 16 Oct 2017 10:36, "Mail Delivery Subsystem" wrote: Error Icon Message not...

Category : Electronics

(0) Replies

Country : South Africa

I bought a phone at Ackermans 2017-08-29 three weeks later the phone switched off. Tried charging the phone but nothing happened I decided to take the phone back to the nearest store Ackermans wonder park 2017-09-26 with the charger I was send back by Lerato do the fact that I did not have the earphone and the box that they gave me when I bought the phone. I returned the phone back to them 2017-09-27 and Lerato assisted me at wonder park and told me that the phone has to be booked in to be...

Category : Electronics

(0) Replies

Country : South Africa

Game Kimberley has the worst ever service!!Second time in 1 year that my tumble dryer breaks.Had to go to game,do not want to exchange.Defy was phoned and got a ref number.After 4 days had not been called as promised.Phoned game and had to be on hold for 10 min just to here consultant that assisted me was on lunch.Left details for her to phone me back and that never happend.I have been trying to get through to them again today and the phones just dont get answered.Cant complain about the...

Category : Electronics

(0) Replies

Country : South Africa

My 70 year old mother paid Eddie and Mona R1800 to repair her dishwasher. It was returned but did not drain so they came back. It now drains but doesn't drain fully. When she called he said parts were too difficult to get so she must just use it like that. We both tried calling but he ignores or just hangs up. No reply to messages. The receipt says 3 month guarantee but they will not honour it. Do not use these guys.

Category : Electronics

(0) Replies

Country : South Africa

I BOUGHT A PHONE AND FOUND THAT IT WAS FAULTY I SENT IT BACK AND TILL TODAY THE PHONE HAS NOT BEEN GIVEN BACK TO ME AND NO COMMUNICATION IS MADE THE SERVICE THAT IS GIVEN BY CONSULTANTS IN THE SHOP AT Mall of the south Total sport is poor and they are rude and not helpful I am expected to pay my monthly subscription but not having the device this is unacceptable and something as to be done we work hard for this money just for companies to steal it from us and get away with it.

Category : Electronics

(0) Replies

Country : South Africa

There is a debt collector company who is making a nuisance of themselves by telling me that I have an outstanding account with HI FI CORPORATION IN RANDBURG. I'm staying in the FREE STATE PROVINCE and don't do business with HI FI CORPORATION. The person they are looking for ID number start with 90.... and I was born in 1954. This company is very stubborn and sounds very suspicious.

Category : Electronics

(0) Replies

Country : South Africa

it is with great sadness to announce the shock that we have discovered. We at Red Couche were immensely apologies for the inconvenience matter that took place. We were highly under the impression that this was a ligimit contract, but unfortunately it is a scam. On the 29 September 2017 there was an invitation from Transnet for an interval of 45 LULA-ECOLITE street lights, and the closing was 03 October 2017 for a period of 24 months. Of which the whole paper work was submitted. The lady...

Category : Electronics

(0) Replies

Country : South Africa

I had purchased a Daniel Klein watch from American Swiss in Pietermaritzburg on the 3 of June 2017 as a birthday gift for my husband. Since his birthday he has only worn the watch twice. I was cleaning my cupboard 2 weeks ago and noticed that the inner dial markers were all out on the watch as per attached image. I was really upset. I called the shop and they suggested that i bring the watch back to them and they will send it back to Daniel Klein but there will be a fixing charge involved....

Category : Electronics

(0) Replies

Country : South Africa

Bought a Hurricane Vegas cell phone from Pep Stores earlier this year and had no joy from that handset since day 1. Bluetooth cannot switch off, cannot take photos outside at night, cannot read first sim card only secondary, got a weird message on home screen I cannot get rid of and Bluetooth cannot refuse to connect to other phones. Please recall faulty phones fix them or refund the money. WORKING HARD FOR THIS MONEY!!!!

Category : Electronics

(0) Replies

Country : South Africa

On the 1st of September 2017 I handed a cell phone in for repairs at the Samsung office at the mall in Somerset West. After three days they phoned and reported that the phone was repaired and can be fetched. When checked the phone was still faulty and I returned it for repairs again. The phone is under warranty under a two year contract at Vodacom. It is now more than a month and the phone is still not repaired. If they cannot repair the phone they should just replace it. Still they cannot...

Category : Electronics

(0) Replies

Country : South Africa

Good Morning, My fridge started making a terrible noise in August 2016, 11 month post purchase. I reported it in January 2017, they fixed the fan and it subsequently made the same terrible noise in August 2017. They told me they have ordered a fan in August, which will reach SA after 6 week, I am still sitting with the noise. Fridge has been opened six times to be exact and that happens during my work time, not fair that I have to always leave work to fix a persisting problem. I...

Category : Electronics

(0) Replies

Country : South Africa

In September I took a x24 month contract with Sell direct in Cape Town. Their entire package was very attractive. They carrier the phone to me and told me they will activate the contract. To date the contract is not activated and was told it will start beginning of October. My major frustration is that I have been trying to get hold of them on the number they have supplied me with since then but you don't get them. I phone them not less than 5 times a day but in vain. Every time I call the...

Category : Electronics

(0) Replies

Country : South Africa

On the 04 September I paid Vodacom by accident I then mailed them the proof of payment and was told 14 working days. Amount of R 980.00 I have send Numerous mails no feedback I have laid a complaint to the complaint service via email still no reply. I spoke to the consultant even she informed that she can see the refund and the lady at accounts said needs to log a it again not prepared to as that means have to wait again 14 days due to lack of interest at vodacom. Said accounts will only...

Category : Electronics

(0) Replies

Country : South Africa

I bought a tv Samsung UA 48 J 6300 48 FHD Curved Led cash with Extended guarantee which will expire in2020 in March 2017 my tv had a problem I report the matter at ok furniture in Ermelo, It was only attended in August and now they are telling me that the screen is not covered. It was delivered not in the box and they told me that it was new just it was on display and I must pay R12000.00 for the tv I don't know why because when I buy they didn't tell me that the screen is not covered

Category : Electronics

(0) Replies

Country : South Africa

Gave this company a TV to be fixed 2016/12 Was told they cannot find parts. Agreed that they would pay me R1000 for the broken TV to use as parts. Moja and Edwin - No replies on messages and have one story after the other. Please people dont use this company - they are unprofessional and do not know how to do business.

Category : Electronics

(0) Replies

Country : South Africa

Went into the Mtn store in Promenade,Mitchell's plain paid the account and also took out a second line with Mtn but im still waiting for a call from the store since last week no feedback at all my number is 0613968301

Category : Electronics

(0) Replies

Country : South Africa

I visited the Century City Samsung repair on 02 September 2017 for a cellphone battery repair. I was advised my phone is out of warranty but that I could come back at the end of September for a reduced price during the campaign. I went back on 30 September 2017 and was then told I they cannot gaurantee that I would have the phone back during that week as they had a backlog. I informed both the manager as well as the consultant at the desk that I was leaving for Johannesburg early on 6 th...

Category : Electronics

(0) Replies

Country : South Africa

Last year December I had my daughter's iPhone screen replaced at Gadget Candy in Baywest Mall, Port Elizabeth. In January this year I returned to the store as the screen was faulty, it would sometimes respond to touch and sometimes not. When mentioning this to the gentleman working there he told me that there is no guarantee on a screen, not even on one that is only a month old, and that she probably put it in her jeans pocket and therefore it is now faulty. The screen also has a gap at the...

Category : Electronics

(0) Replies

Country : South Africa

My Huawei Mate 8 is under warranty, i sent it in for a screen repair over a month ago. no one can give me a straight story on where my phone is, the call Center is useless and cant give me feedback or a manager, im going to lay a charge of theft now. i have never had worse service in my life i Phone everyday no one ever gets back to me. how can there be no one who knows whats going on? how can there be no manager on the floor in the call center ? ive had it, the worst mistake i ever made

Category : Electronics

(0) Replies

Country : South Africa

2017 July 11th Good afternoon Re: Bad treatment by the manufacture or the technical department We bought a Karcher Pressure Washer machine from Builderswarehouse Eagle Glen and we took it in as we experienced technical problem, specifically as the machine leaks and has a pressure problem while under warranty and now the manufacture or the technical department is asking for R999.00 payment to fix the machine reason being that we have abused the machine, reason fowarded unknown?...

Category : Electronics

(0) Replies

Country : South Africa

i have settled my mtn contract last year. i now request my credit report from transunion only to find my status is legal. i confrimed withj call centre agents that my contract is paid up, which they infact debited an extra month...the service of mtn is pathetic, how can i finish off my contract and then a year later i see this is updated as still owing, you guys are a bunch of dimwits, and you have no idea the consequences this has on a persons profile. i hope everyone seees this not to ever...

Category : Electronics

(0) Replies

Country : South Africa

I took out a cellphone contract at MTN 4 months ago, and the phone bent skew. I took the phone back to MTN for repairs, as each contract states a one year warranty, they opened the phone and claimed that the circuit board had burnt, they don't know the reason. They want to charge me R3000 to repair this. As the phone is only 4 months old, it should have been sent back to the manufacturer, not opened by MTN technicians. I received two phone calls regarding the repair costs etc and both times...

Category : Electronics

(0) Replies

Country : South Africa

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