Entertainment Complaints

On the 1 January 2017 my Dstv account was supposed to be disconnected due to non payment but the viewing continued until the 15 Jan 2017 then was disconnected. On the 25 January 2017 i paid R900 towards my Dstv account, after a few days i received an sms stating that i must further pay R588.73 or ill be disconnected. I then phoned Dstv enquiring about the R588.73 which according to them i must pay, i then spoke to Thembi Shadi or Shapi am not quite sure about the surname. I asked her why...

Category : Entertainment

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Country : South Africa

I have been at multichoice Newton Park Port Elizabeth on 08 Feb 2017 because my hd pvr was rebooting itself or it was just hanging. I could not watch any recordings nor could I delete any recordings. They replaced my hd pvr with a refurbished hd pvr and it also rebooted itself. I required why I get a refurbished hd pvr, they informed me that is the policy of the insurance company.  I feel that I am a paying my premiums every month and for insurance to replace my pvr with a...

Category : Satellite Services

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Country : South Africa

I bought decoder from OK in Mafikeng on the 5th January 2017.Part of the package include installation. Redibone agency was the one installing the decoder. It was installed three weeks later.Since installation the reception is bad; view is completely blurred. Some channels are not available at all even though paid for. It has been three weeks Redibone agency said they are coming to sort it out but they never arrive. They give me lots of excuses for not coming.

Category : Satellite Services

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Country : South Africa

On the 4 Jan I attended Sorbet Steenberg, although I was happy with the service, the front desk consultant was not paying attention when arranging payment. I Paid with gift voucher and had to pay a balance of R120 via cheque card. She then deducted the full price of R680 from my bank account (paypoint machine), realised the error then immediately refunded the difference, This was an FNB pay point machine, I went home, checked my online banking found no refund and gave them a call. The...

Category : Entertainment

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Country : South Africa

I had tracker in my car for about 5 years and in my Nissan Ldv for about 2 years. One Sunday I decided to call to see if they know where my vehicle is as that is what they have requested us to do. I phoned and never got any help. I had to wait till the next morning. I phoned again and never got any responds. On the Thursday I phoned again and was rude and upset. I cancelled my policy. They tried every thing to convince me to stay. The following week I got an e-mail that I have to take my...

Category : Satellite Services

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Country : South Africa

HELLO PETER I WENT TO NEWSCAFE ROASEBANK ON FRIDAY,TOOK OF MY JACKET AND HUNG IT BEHIND ME ON THE CHAIR,HAD MY DINNER AND WINE THEN 4 HOURS LATER LEFT AND FORGOT THE JACKET,ONLY REALISED WHEN I GOT HOME THAT I FORGOT IT,THE FOLLOWING DAY,WHICH WAS SATURDAY MORNING(28/01/17) I CALLED THE RESTAURENT TO ASK BUT THE MANAGER AND HE SAID THAT THE NIGHT SHIFT GUYS USUALLY BRINGS LOST ITEMS TO HIM BUT THEY NEVER BROUGHT ANYTHING..I GAVE IT A DAY AND CALLED AGAIN TODAY 30/01/17 AND STILL NOTHING,I...

Category : Club & Bars

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Country : South Africa

MTN complaint I have had my contract with Auto Page for +- 14 years - MTN took the Auto Page customers over a few months ago. Ever since MTN took the contract over we have had endless trouble - they added things on my account - I launched a query - MTN did not respond at all only by suspending my telephone. I launched many many complaints and queries with NO RESPONSE FROM MTN. What is very unfair is the fact that my telephone has been suspended for 3 months on which I still have to pay...

Category : Satellite Services

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Country : South Africa

i am very disappointed with the treatment i get from Multichoice, i paid my service for December on the 1st of December and my due date is the 2nd of each month i was confused when my services was cut on the 4th of december i called and spoke to Mpho Dibakwane who told me the payment does not reflect and asked me to email her proof of payment which i did and they re opened my service on the 9th of december same thing happened i called and spoke to Dineo Thebe who also requested i send proof...

Category : Entertainment

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Country : South Africa

my name is mary AGE 4O I AM IN RUSTENBURG I GOT A CALL FROM PLATINUM LEISURE TELLING ME ABOUT THE PROMOTION THE ARE HAVING AND I DID AGREE FOR THE VOUCHER FOR ACCOMODATION FOR THE HOLIDAY FOR MY FAMILY I ASK THEM TO DEBIT IT FROM MY ACCOUNT AND THEY DID SO IT WAS ON APRIL AND AFTER I PAID THE DID SEND ME FORM TO SHOW THAT I PAID AND EVEN IF WHEN I WANT TO BOOK AND OCTOBER I BOOKED FOR ACCOMODATION THEY DID NOT RESPOND IMMEDIATELY AND THEIR RESPOND WAS YOU BOOK A MONTH BEFORE SO I WAS BOOKING...

Category : Entertainment

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Country : South Africa

my name is mary AGE 4O I AM IN RUSTENBURG I GOT A CALL FROM PLATINUM LEISURE TELLING ME ABOUT THE PROMOTION THE ARE HAVING AND I DID AGREE FOR THE VOUCHER FOR ACCOMODATION FOR THE HOLIDAY FOR MY FAMILY I ASK THEM TO DEBIT IT FROM MY ACCOUNT AND THEY DID SO IT WAS ON APRIL AND AFTER I PAID THE DID SEND ME FORM TO SHOW THAT I PAID AND EVEN IF WHEN I WANT TO BOOK AND OCTOBER I BOOKED FOR ACCOMODATION THEY DID NOT RESPOND IMMEDIATELY AND THEIR RESPOND WAS YOU BOOK A MONTH BEFORE SO I WAS BOOKING...

Category : Entertainment

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Country : South Africa

No service whatsoever with the consultants highest level of incompetency, the numbers provided all send a person to an automated machine which is irritating, very unhelpful and time wasting!!! Connection of Dstv terrible to the T.

Category : Entertainment

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Country : South Africa

On the 06th of December I had my DSTV repaired as my extra view was not working - Crystal Clear Installations was called out - the person who came out was Chris........ it cost me an arm and a leg which I could not afford as they convinced me to replace my dish as they felt it needed upgrading - total cost R 30000.00 - the extra view is still not working - after several calls for 2 weeks ( now going in for the 3rd)each time they would promise to come out and thus far NOTHING!!!! shocking and...

Category : Satellite Services

(1) Replies

Country : South Africa

Multichoice owes me money and they have been giving me the run around, there staff is uneducated and unprofesional,everytime i call in they have a different story there supervisors does not even call you back when you request them to call you back.I am really not happy about the service i am receiving from multichoice i will never use there services again

Category : Entertainment

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Country : South Africa

We went to Germiston Lake to enjoy the day for new years and Mr Loo's mobile toilets were very filthy,it was just very disgusting! Going to a place where you spend the day having to use such dirty and smelly toilets,is unacceptable.

Category : Entertainment

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Country : South Africa

This girl. I forgot her name. I will go back to get it. One of the girls working their assisting with ticket sales and popcorn was so extremely rude to me and my fiance in 2 consecutive encounters. She is unhappy in her job and taking her frustrations out on customers. I am not one to complain but we stay in Goodwood and so we live N1 city mall. We are there all the time and at the cinema all the time. When dealing with other consultants, service is good. But she is so moody and actually...

Category : Cinema

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Country : South Africa

I had paid my premium early but they still debited my account and caused me to run into extra fees from my bank. when i called and asked that one amount be refunded they agreed to and subsequently did so. Thereafter i came to know both amounts were returned and my services were cancelled. I called again and spoke to numerous people who all said they cant help me and that they do not have the option to reverse the amount for my premuim. My services are still cancelled and they also are are...

Category : Satellite Services

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Country : South Africa

On the 03/01/2017 When I was entering cinema 11 for a 2h30 movie the staff member checked my ticket then asked me to search my bag before entering the cinema and then I asked her why the is no legal document that notify us of such act and she replied that it was an order from the manager and that she has to check the bag for any food item. Which Is repulsive it's the first time I've been searched before entering a movie. The service is bad really bad ☹️

Category : Cinema

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Country : South Africa

I have changed the debit order details on my account in September 2016. Since then my service has been suspended every month as Multichoice insists on debitting the wrong account. I have called in numerous times to fix this. All the consultants i have spoken to has assured me that it has been changed on the system. Once again i wake up to find my service suspended. This is causing me inconvenience because multichoice cannot get their house in order. This is pathetic and i am just gatvol

Category : Satellite Services

(1) Replies

Country : South Africa

Onairtv got my account details from you as costumer, of DSTV for over 25years. They made me an over to upgrade my Decoders and viewing experience within 24 hours of signing up to their new deal, it has been 21 days since the delivery of the news Decoders, I am still waiting for an Installer, after numerous calls and complains leveled at ONAIRTV and DSTV with no luck, both companies services sucks. Their new Decoders will end up in the trash very soon.

Category : Entertainment

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Country : South Africa

My name is Snenhlanhla Magubane(081 392 0423 or 0785843155)On the 20th of December 2016 I went to Dstv Multichoice at Kwa Mashu Bridge city Mall to buy a Compact decoder. and I was helped by Nomfundo I was told that it will be delivered on the 22 of December or installation ever since I haven not received the Decoder...IS THIS HOW THEY TREAT THEIR CUSTOMERS????? I am not interested anymore then can keep their Decoder for ever...I am Interested on getting my money back because its seems like...

Category : Entertainment

(0) Replies

Country : South Africa

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