Entertainment Complaints

On the 06th of December I had my DSTV repaired as my extra view was not working - Crystal Clear Installations was called out - the person who came out was Chris........ it cost me an arm and a leg which I could not afford as they convinced me to replace my dish as they felt it needed upgrading - total cost R 30000.00 - the extra view is still not working - after several calls for 2 weeks ( now going in for the 3rd)each time they would promise to come out and thus far NOTHING!!!! shocking and...

Category : Satellite Services

(1) Replies

Country : South Africa

Multichoice owes me money and they have been giving me the run around, there staff is uneducated and unprofesional,everytime i call in they have a different story there supervisors does not even call you back when you request them to call you back.I am really not happy about the service i am receiving from multichoice i will never use there services again

Category : Entertainment

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Country : South Africa

We went to Germiston Lake to enjoy the day for new years and Mr Loo's mobile toilets were very filthy,it was just very disgusting! Going to a place where you spend the day having to use such dirty and smelly toilets,is unacceptable.

Category : Entertainment

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Country : South Africa

This girl. I forgot her name. I will go back to get it. One of the girls working their assisting with ticket sales and popcorn was so extremely rude to me and my fiance in 2 consecutive encounters. She is unhappy in her job and taking her frustrations out on customers. I am not one to complain but we stay in Goodwood and so we live N1 city mall. We are there all the time and at the cinema all the time. When dealing with other consultants, service is good. But she is so moody and actually...

Category : Cinema

(0) Replies

Country : South Africa

I had paid my premium early but they still debited my account and caused me to run into extra fees from my bank. when i called and asked that one amount be refunded they agreed to and subsequently did so. Thereafter i came to know both amounts were returned and my services were cancelled. I called again and spoke to numerous people who all said they cant help me and that they do not have the option to reverse the amount for my premuim. My services are still cancelled and they also are are...

Category : Satellite Services

(0) Replies

Country : South Africa

On the 03/01/2017 When I was entering cinema 11 for a 2h30 movie the staff member checked my ticket then asked me to search my bag before entering the cinema and then I asked her why the is no legal document that notify us of such act and she replied that it was an order from the manager and that she has to check the bag for any food item. Which Is repulsive it's the first time I've been searched before entering a movie. The service is bad really bad ☹️

Category : Cinema

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Country : South Africa

I have changed the debit order details on my account in September 2016. Since then my service has been suspended every month as Multichoice insists on debitting the wrong account. I have called in numerous times to fix this. All the consultants i have spoken to has assured me that it has been changed on the system. Once again i wake up to find my service suspended. This is causing me inconvenience because multichoice cannot get their house in order. This is pathetic and i am just gatvol

Category : Satellite Services

(1) Replies

Country : South Africa

Onairtv got my account details from you as costumer, of DSTV for over 25years. They made me an over to upgrade my Decoders and viewing experience within 24 hours of signing up to their new deal, it has been 21 days since the delivery of the news Decoders, I am still waiting for an Installer, after numerous calls and complains leveled at ONAIRTV and DSTV with no luck, both companies services sucks. Their new Decoders will end up in the trash very soon.

Category : Entertainment

(0) Replies

Country : South Africa

My name is Snenhlanhla Magubane(081 392 0423 or 0785843155)On the 20th of December 2016 I went to Dstv Multichoice at Kwa Mashu Bridge city Mall to buy a Compact decoder. and I was helped by Nomfundo I was told that it will be delivered on the 22 of December or installation ever since I haven not received the Decoder...IS THIS HOW THEY TREAT THEIR CUSTOMERS????? I am not interested anymore then can keep their Decoder for ever...I am Interested on getting my money back because its seems like...

Category : Entertainment

(0) Replies

Country : South Africa

i called multichoice today at 02;45 On friday the 23rd asking to be reconnected as we had missed a payment, the consultant was very rude to me, i answered all the security queations she asked correctly and asked me to provide her with an old number that was registed when opened an account with multichoice, i told her it was old but i did know it was a cell c number just that i dont recal it, so she bassically said she wont reconect me be cause of this number, so i paid 400 yesteday which she...

Category : Satellite Services

(0) Replies

Country : South Africa

Sun 18 Dec visit Multichoice Digiworld in Mondeor to enquire about 3rd viewing. Tell them what I've got and they sell me an HD 4U decoder, cables and splitter at R1600. Tues 20 Dec installers arrive, no can't install I need conduit and they leave. Spend another R400 and lay the conduit myself. Try calling Digiworld no less than 9 times - no answer. Drive to Digiworld and arrange installation. Dec 21 installers arrive, install (sloppy to say the least) and tell me to call Multichoice to get...

Category : Satellite Services

(0) Replies

Country : South Africa

Did a 24 months contract with a part time worker ( my daughter did waitering while studying.) My daughter end (cancelled) the contract due to end of employment. no documents was submitted by them to end this contract. Debit order went of month after month, my daughter and I contact Motion Fitness and went to the bank, due to different codes used by Motion Fitness for deduction of the debit orders, the bank cannot stop this. My daughter is unemployed currently. Contract is handed over to a...

Category : Club & Bars

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Country : South Africa

The advert installed in 2to4 days is all lies for the explora.It can take 7 days for the courier to deliver your decoder and then god knows how long after that to have it installed.The advert is nonsense - the deal flawed

Category : Satellite Services

(0) Replies

Country : South Africa

I bought my decoder Thursday 15 December 2016, and I followed all the instruction...I phoned call centre and I was told it's activated...to this day only chanell 100 us playing..I wasted my airtime even today I called and my airtime is finish couldn't hold further. If I can I will return it back to GAME stores and be refunded..

Category : Satellite Services

(0) Replies

Country : South Africa

So today I decide to reconnect my DSTV for the holiday and in only 6 hours and 3 movies DSTV has just switched its self off and then rebooted each time I loose 10 to 15 minutes of the movie so I have to choose another movie to watch. I am totally disappointed

Category : Entertainment

(0) Replies

Country : South Africa

Dear Sir / Madam I would like to lay my complaint about the way SABC they broadcasting,it is a shame that we as viewers we have to keep quiet,watch one and same sopies especially in SABC 1. Today at 20H30 PM,(2016/12/15)I was watching one and same sopie #ForceLove!!!! Come on how many times this sopie is repeated in SABC 1??? But yet they expecting us to pay TV licenses yet they don't deliver what we expected as viewers. Please help us we expecting more from you not boring sopies...

Category : Entertainment

(0) Replies

Country : South Africa

I have been dealing with this people a few times and I have never had experienced any problems,Up until today,when I had a shocking and horrifying experience of my life with a so called boss lady of the same Guest house by the name of Desiree.She is absolutely rude and have no business morals and ethics. She wanted to charge me R7500 for lunch with my family on the 16th of Dec,and when I tried to reason with her, she just she went crazy and told me that I can take my business somewhere else...

Category : Entertainment

(0) Replies

Country : South Africa

I was shocked to pay R20 for a 300MLK water at the Sandton convention center on Sunday when I went for a show.. everything was ridiculously prices but @R20 for such a small water is daylight robbery and I feel they need to exposed. Don't kill the ppl

Category : Entertainment

(0) Replies

Country : South Africa

After being promised delivery and receiving an sms that my new explora was being dispatched, It took me more than a week to telephonically reach On Air only to be told that there is no stock and I would receive my new decoder mid Jan 2017. Firstly why sell these specials and make consumers a promise that you can not keep? secondly, Why send out sms notification that stock has been dispatched when it is all a LIE??? Really bad service and I DO NOT recommend that anyone should buy your bullshit...

Category : Satellite Services

(0) Replies

Country : South Africa

Need a prove of purchase on contract phone . Apparently nobody at vodacom can help me.If they answer the phone they start transferring you from one department to the other and back.Spend hours on the phone for nothing.

Category : Satellite Services

(0) Replies

Country : South Africa

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