Entertainment Complaints

ON AIR BIG LIARS AND CHEATS.THEY PROMISED ME THAT THEY ARE WORKING WITH MULTICHOICE DSTV. I HAD A DSTV COMPACT AND THEY OFFERED ME THE EXPOLRA AT THE AMOUNT OF R280 MONTH FOR 24 MONTHS. THEY SAID MY NORMAL SUBSCRIPTION WILL STOP FOR YEARS AND I'LL ONLY PAY R240 PER MONTH. GUESS WHAT I NOW PAY R551 TO MULTICHOICE AND R240 TO THEM (ON AIR) PLUS R99 SHOWMAX. THIS PEOPLE ARE REAL CHEATS. BE CAREFUL OF THEIR SMOTH TALKING AGENTS. THEY ARE BIG LIARS MAKING PROMISES UNDER FALSE PRETENCIES. DINGAAN...

Category : Satellite Services

(0) Replies

Country : South Africa

Good Day I have been trying to resolve this matter with DSTV since the 20th sep when they suspended my service firstly they were not supposed to as my account payment is due month end. Then when I paid for my servise at the end of Sep they cut my bill again on the 1st Oct saying that I owe for sep every month I pay for the new month and now they giving me SH!T. I have escalated my call 3 times now and yet no one has contacted me to resolve this issue. I am on the price lock which thank god is...

Category : Satellite Services

(0) Replies

Country : South Africa

On May 2019 I was called by on air DSTV representative offering a dstv upgrade of EXPLORA3 with free installation and delivery for R139monthly installments for 24months. I agreed to the deal decoder was delivered on 13May 2019 but no installation. A call back to on Air team done to inform them of none installation for 3 weeks after delivery, they promised to find the installer but no installer called tried to call dstv multichoice to inform them but no help received, tried to go to the...

Category : Satellite Services

(0) Replies

Country : South Africa

On air has mislead me advertising an upgrade of EXPLORA3 decoder, free dish and installation including delivery for R139pm in 24months,decoder delivery was in May 2019, no installation done, even after several follow-ups no success, but surprisingly they want the monthly debits of R139 and keep sending threatening SMS's of no compliance but knowing verry well that no installation done they do not talk about it, even after asked to rather take their Decoder, they decided to rather no longer...

Category : Satellite Services

(0) Replies

Country : South Africa

Date: Sat, 21 Sep 2019, 18:09 Subject: Re:Appauled customer....pathetic service To: Good day I have been trying all week to get hold of someone who can assist me with reconnecting my dstv.this has been a nightmare.i have been paying for my services but i am told that i am in arrears but the call centre can not prove to me as to when i am in arrears from.they have sent me statements but payments have been made.i have also asked them to investigate and while they are...

Category : Satellite Services

(0) Replies

Country : South Africa

Hi my DSTV account has been suspended today the 27/09/2019, paymnet WAS made on the 25/09/2019 and proof of payment was sent twice and yet they cannot locate the payment. then again i paid R11 short which i made a payment of R20 adn still NOT reconnected.End of the day only reason i have STUPID DSTV is because of my kids, but holy crap i am moving over to netflix.

Category : Entertainment

(0) Replies

Country : South Africa

hi my name i Kefilwe cell nr 0718695274 my service with multichoice have with disconnet serverl times this month with dstv and i have called them to resolve te issued email was provide to Drihlen maharaj, njabulo Ditshwanelo,portia williams Adrian, phumelele Samanthan Moonsamy to assist me with the problem in hand was not assisted today i have been on call for over an hour til now and still today was disconnet and already paid acc on the 20/09/2019 im very upset awas i made a fool by maanger...

Category : Entertainment

(0) Replies

Country : South Africa

Good day My name is Godfrey Mpshe and my DSTV account was suspended why I don't know because it was fine then after 24hours of making payments at pick n pay Clearwater mall around lunch time..... Myvfstv was working fine when I made that payment even today it was fine then in the afternoon around 5pm booòoooooooommm my DSTV account has been suspended,why is that and how's that possible I ask one of the consultant that I called and I was told a lot of bull$&€ and that my services were...

Category : Satellite Services

(0) Replies

Country : South Africa

I paid R5 000 8/9/2019 and every day since then a new story not to refund my money. I paid the money by accident. My price lock has expire. Please refund my money with interest immediately.

Category : Satellite Services

(0) Replies

Country : South Africa

good day my name is mpho Eunice tena cell phone numbers 0717681628.februarythis year I was called by multichoice consultant offering me an explora and I was interested so I decided to take it for the payment of 49 rand with 285 payments of channels and 89 rand pvr functions.thats where it all started,i was charged 89 rand for explora for which I called them to fix the mistake and refund me but it never happened.mid month of march I cancelled the pvr fuctions and I spoke to njabulo who...

Category : Amusement Parks

(4) Replies

Country : South Africa

i purchased 2 DSTV decodes at Makro Cape gate on the 13th June 2019 and contacted Colorado Satelite services to arrange for installation, within 30 minutes my husband received a SMS notifying us installation could be done that exact day. Bradley and Tohir was the two installers that came out while drilling the the hole for the cable to run threw the wall started cracking as i am not sure if the correct drill was used. the primary decoder was playing and i was told at that point i would...

Category : Satellite Services

(0) Replies

Country : South Africa

Good day, I purchased a Sony Experia XA1 from Intellicell. The brand new phone only worked until April. Thereafter I contacted the company to report the broken phone. The sent a courier to fetch phone on 24 April 2019 and brought back the same broken phone three weeks later, stating that nothing as wrong with the phone. Despite me contacting them after on numerous occasions to report that the phone is still not working and refuses to charge, also the screen had been blank, they...

Category : Satellite Services

(0) Replies

Country : South Africa

I bought a decoder at schoemansdal pep and by default it's just can't load and it was then tested by multichoice Nelspruit that it has a faulty factory. Then PEP sto resolve at schoemansdal! An ager refuses to exchange the decoder inStedham he says he can't do any thing with that it's the second attempt 15/04/2919. I just want to know if you bought an item with pep and there is a problem you can't be helped as a customer? Why this manager is not assisting customers?

Category : Entertainment

(0) Replies

Country : South Africa

I bought dstv and i had to buy airtime again to call an installer like really...? When he arraives it was past 7pm he was so rude and i bought dstv not being given as flayer i have right to complain and i told him i want dstv dish,elsat or samsat not king earial brand as i have expirience it giving my naighbour troubles And the cable he gave me 2 steps length cable which i told him im moving out to a room next month his cable is so short well he is the rudest men ive ever come across

Category : Satellite Services

(0) Replies

Country : South Africa

Golfers Inc. is a company that provides golf membership at a cheaper rate to individuals at different golf clubs. I paid full membership with them for a year membership at a club called Marquard golf club. R1800 per year. I suddenly received an email from him stating all memberships have been cancelled. Marquard GC also sent me correspondence and proof that they have not received any funds from This guy by the name of Shane Hall who I dealt with. on email I have received numerous responses...

Category : Club & Bars

(0) Replies

Country : South Africa

DO NOT TOUCH THIS COMPANY WITH A BARGEPOLE! I was also misled by unscrupulous On Air TV telesales in July 2017. I was dubious of this R119 x 24 months Explora contract she was touting because it would add to my entertainment budget, so I asked repeatedly if there was any other cost involved. Of course, she lied, i discovered later. DSTV and On Air TV have their own fees and i was not amused. My plan was to have the device returned by the couriers upon delivery, but they sent it to my home...

Category : Entertainment

(0) Replies

Country : South Africa

we have purchase plastic chairs for our function venues Spectrum Plastic 230 Archary rd Durban by Ebrahim in October 2018 were we complain to the supplier and refer us to manufactures of the chairs which is of bad quality(Grand group grand plastic in JHB ) he was very rude and say I can fuckin go to hello peter its new south Africa he can do as he like, every week we phone and he will send his rep to come and look at the chairs and its for 2mo0nths now every Monday theyll come and never pitch...

Category : Entertainment

(0) Replies

Country : South Africa

Good morning Hope you all are well. This is with sad regret that I have to write this letter of complaint. on Saturday 12 January 2019 time unsure, we were at the CASH CONVERTERS in LAMBTON waiting for our son to sell and purchase a new game, while we were looking around the shop when we were assisted by the sales lady which we said we want to look first and we will call her as soon as we see what we need. we decided on a DVD MACHINE and the took it from the shelf while they were...

Category : Entertainment

(0) Replies

Country : South Africa

I wish to stay anonymous . I do though work for planet fitness and i work hard and i am loyal . The clients are happy with me. I. Get paid every 16th of the month and this is the 2 nd time this year . Xmas is around the corner debit orders go of on the 16th . I have not received my salary yet . I am aware of the holidays . But today is a normal working day . Still nothing . Admin has confirmed and is doing something about it . They said they did do the transfers on Friday . I bank the same...

Category : Club & Bars

(0) Replies

Country : South Africa

on the 03 December DSTV suspended my account due to them giving me the wrong amount that I was supposed to pay. same day I paid R235 the original amount that I was supposed to pay was R285 including reconnection fee but they changed and said I must pay R235 because it was their fault and they didn't communicate with me they just suspended. now today they did the same thing and they say I must pay R285 because my payment is not reflecting even after I sent them proof please assist

Category : Satellite Services

(0) Replies

Country : South Africa

I purchased a cell phone from Pep cell at the avenue mall in springs, within three weeks the phone just go blank. upon return they assured me that they will check problem and fix it and return it within six to eight weeks. upon numerous calls after sad period passed finally I receive a call to come and collect another phone , I had to take leave from work and travel a distance to get there. they made me stand for hours apparently they receive a faulty number and cant excess information. the...

Category : Satellite Services

(0) Replies

Country : South Africa

I have been paying my DSTV on the 14th past 4 months,however every month on the 5th our services would be suspended. Tried to change my payment date from 31st to 15 via email, it was not changed. On th 31/07/18 I received a notification to pay and I called them to confirm the new date, they charged me extra R180 only to change to the new date. My last payment was on the 14th July but my services were suspended again today 05/08. i have been using their services only for 2 weeks monthly and...

Category : Satellite Services

(0) Replies

Country : South Africa

I went to the doctor yesterday for sickness that i had.she checked me ,tell am must come back today which is today 02.07 for appointment of 8am,i went there early on 8:03 i saw doctors car park at the front garage i knocked at there door no respond at i called landline phone was ring by it own i want to a car gate was little bit opened i hooter the car bell no one the,checked trading hours on the gate trading hours was 09am opened 6pm closed i went back home am not staying far from doctor.I...

Category : Satellite Services

(0) Replies

Country : South Africa

On the 28 July my partner and I went to watch the 17:30 show for Mission Impossible: Fallout in 3D. I purchased two tickets, glasses and also beverages and popcorn for both of us. This cost me R291 in total. We stood in the row for the beverages and popcorn at 17:10, and the waiting began. We waited in long rows, everyone was getting very upset as there was only one person that was working behind the counter to give all those people their orders. It is a Saturday evening, surely there...

Category : Cinema

(0) Replies

Country : South Africa

I was misled by On Air Tv representative into thinking that they are one entity with DSTV. She told me they have a special for 2 Explora DSTV for R119 per month each for 24 months. Only to realise that the 2 are different entities, so now each will be charging their subscription.

Category : Satellite Services

(0) Replies

Country : South Africa

Good morning, I have been misled by On air TV representative into thinking that they are part of DSTV Multichoice. They had a special for 2 decorders going for R119 each for 24 months. Only to find out that this are actually two entities DSTV has got their own subscription and also On air TV will also charge their own subscription.

Category : Satellite Services

(0) Replies

Country : South Africa

Hi I need my medical certificate

Category : Cinema

(0) Replies

Country : South Africa

I took a contract with On Ait TV and was promised as part of the deal an installer would be sent. The units were delivered, but no installer ever came despite several follow-ups and promises. I continued to pay the bill for a while hoping that at some point an installer would be sent until I phoned them and told them I would stop paying and was cancelling the contract. They said they would send a courier to collect their stuff and they again never sent anyone. Some time letter I started...

Category : Satellite Services

(0) Replies

Country : South Africa

I took a contract with one of your sales persons about a year ago. Although units were delivered to my house the promised installer never came. I followed up on several occasions, and was promised it would be resolved but no one came to install. I continued to pay the bill hoping that at some point an installer would be sent. I eventually notified your consultant that I would instead take a different deal if an installer was not sent as promised. The unit was never used and is still in its...

Category : Satellite Services

(1) Replies

Country : South Africa

I was at the Batch to withdraw my winnings,being a client for over 3yrs..The lady who was assisting gave me an attitude...and told me I cant withdraw the cash i need..Asked her the reasons since i know very well that the maximum is 10k below that amount you can withdraw,she told me No,,why cant you do an EFt...and I asked her again that as a client /customer I have a rights to get cash at the branch or do an EFT and right now it urgent since i need the money Now..she told me No The Branch...

Category : Entertainment

(0) Replies

Country : South Africa

On the 31st March 2018, a friend and I attempted to book two tickets to a movie for the 20H00 show by means of the self help options at the cinema. The transaction failed to process giving me an error message. We thereafter proceeded and purchased two tickets to the movie at the sales counter. During the movie I received a notification that the transaction had been debited to my account. I approached the manager after the movie that evening, Zamile, and he informed me that the transaction...

Category : Cinema

(0) Replies

Country : South Africa

The installer assigned to me is very unprofessional and unreliable, yesterday when I called him he said he will send someone to come and install but to no avail, the person did not even have the decency to call and postpone, I called him again this morning and he told me that someone came to my apartment yet they did not, even the security guard and the caretaker can attest that nobody came as I had alerted them as per the rules of the flat. He also told me that his not in Gauteng and that he...

Category : Satellite Services

(0) Replies

Country : South Africa

On 03 May 2018 we have made a payment of R9000-00 towards our DSTV account in error. I have contacted them on 04 May 2018 on which Karabo Tlhabadira advised me that I must forward the the proof of payment together with my ID & bank statement & then they will refund me an amount of R8052-53 lees the monthly subscription of R947-47. On Friday 11 May 2018 they have requested a letter to confirm my banking details as the DSTV account is in my husbands name but we make the payments from my account...

Category : Satellite Services

(0) Replies

Country : South Africa

I am being billed for service I did not receive from the service provider long after I requested termination of service and removal of the device from my vehicle. This service provider is now threatening legal actions against me though they never revert to me every time I communicate my matter with them even after leaving countless messages with their operators at their consumer help line. Please see copy of one of my email messages to them for your further attention. Good day Kindly...

Category : Satellite Services

(0) Replies

Country : South Africa

we had no telkom ADSL service for 6 weeks ..3 faults request with no results....just told there is no probelm....called faults and was helped to configure the setting and the both 1 hour long calls had no results....was told will send someone out...yes...they sent someone out without informing us the time...no one is at home during the day..WHY..was I not called...then sent a message it has been fixed.and rate our service..which ..STILL NO INTERNET...but the worst service came from the...

Category : Satellite Services

(0) Replies

Country : South Africa

Having an account with Hollywood is an absolute nightmare...their customer service over the phone is pathetic..they will never ever get back with any of your queries..recently I had many winning bets but their system is crooked and declared all my bets are loosers I logged a complaint to pinky...then thanda..horrible service then went to a verulam branch spoke to a supervisor named sne...to date they never get back to me...to the clients out there please be careful of gambling on Hollywood...

Category : Entertainment

(1) Replies

Country : South Africa

Place: Ster-Kinekor Somerset West Mall Date: Tuesday 10 April 2018, 10h30 Description of incident: Problem 1: When attempting to purchase our tickets I discovered that I had misplaced my club member cards. I approached the only person on duty at the bookings counter. A young woman. She was most unfriendly, didn't want to help me, didn't make eye contact. She said that she couldn't help me to replace the cards. She pointed at an empty station and indicated that a "he" should do it. She...

Category : Cinema

(0) Replies

Country : South Africa

Multichoice migrated all MNet Analogue customers to Digital. They sent an installer to my house to install the new Decoder and Arial which has not been working as it is supposed to since inception. After daily emails and calls we were sent from different service centres to the Randburg Head Office who first confirmed that they can exchange the decoder and after travelling all the way there, they inform us that WE need to get the installer back to exchange the decoder. WE DONT EVEN KNOW WHO...

Category : Satellite Services

(0) Replies

Country : South Africa

This company only cares about money and would go as far robbing their customers. They don't honor the agreement but expect the customer to honor it. 12 months is 12 months and should be honored by both parties, now that VAT is increasing they conveniently forget that they they have a 12 months agree with a customer where by the installment is fixed. its best that they stop the fixed term contracts that way they can do adjustments as they please and as it suits them

Category : Club & Bars

(0) Replies

Country : South Africa

Bought two tickets, R750 per ticket and paid R99 for delivery done by Aramex. That means I paid R1 312 to Viagogo for reservation and administration. Not happy with this at all. Will you please investigate. MasterCard payment of R2911 done in January/February 2018.

Category : Entertainment

(0) Replies

Country : South Africa

Altech Netstar is ripping people's money it is under hugh competion with other tracking companies,even if their device is been taken off your car and you cancel but after some few years they come back and tell you that the Mohamed tundra that gave you procedure for cancellation is no longer working with them only Mohamed Ozzie,he don't have your documents but he knows that you owe the company. Altech Netstar must fall....

Category : Satellite Services

(0) Replies

Country : South Africa

Altech Netstar is ripping people's money, you cancel the deal and they take off their device after a year or two they put you to credit works that you owe them,during 2 years no call from them,no deductions made but Credit Works will be on their side because them too their after money.Altech must fall.....

Category : Satellite Services

(0) Replies

Country : South Africa

I hired the company to do an installation of and additional Dstv decoder agreed to a set price and then when they did come the next day they wanted to charge me R18 per meter for the tv ca or which is like R120 a meter. I got so upset I kicked them out of my home and paid their labour. Absolutely insane with the pricing and wouldn’t even budge to accept that they are cheating people. Dispicable and very horrible service.

Category : Satellite Services

(0) Replies

Country : South Africa

Clients who have Hollywood betting account with Hollywood please be careful cos Hollywood don't care about url they put in wrong results and if u don't have knowledge of ur bets these guys declare ur bet as loosing although it's a winning bet u will never know cos u be betting all the time and don't have knowledge of all ur bets as for their customer service guys on the phones they don't respect u neither do they respond to ur complain cos they either don't care or they are aware and are...

Category : Entertainment

(1) Replies

Country : South Africa

Comments: vey dissapointed with a lady from dstv to cancel an existing contract. she did not know what she was talking about.she wanted a proof of payment for R261.90,which clearly I wont have because I pay R365 every month,but she insisted I have that. she cancelled the incorrect account. when I asked to speak to her supervisor or manager I was put on hold for around 10 minutes,then I cancelled thr call again and got assited. the incompetent dstv agent email address is...

Category : Entertainment

(0) Replies

Country : South Africa

I have as serious concern about Multichoice with the employers they have. They are busy selling lies to the customers. I was called in December with an Explora contract but the lady sold lies to me. she said it is initionally sold on the compact contract but once I install it I can upgrade at any time. in her saying all that I took the contract but ever since then I have been experiencing marital problems in my home. My husband is very upset as he can now not view the 207 channel and none...

Category : Satellite Services

(0) Replies

Country : South Africa

CANCELLATION OF SELFCATERING ACCOMMODATION ALTHOUGH I WAS APPROVED AND DID THE PAYMENT AND THEY CLAIM IT WAS DONE BY ERROR BUT NOW STRUGGLING TO BE REFUNDED AT THE LAST MOMENT

Category : Amusement Parks

(0) Replies

Country : South Africa

Every month I pay my service by EFT but occasionally, multichoice disconnect my service claiming that I haven't paid. They would request proof of payment and after receiving it, they would still disconnect and their reason is that, "they can't locate the payment".Is it really possible that payment would be untraceable even if it has a reference number? When I complain, they open it for few days, add re-connection fee to the bill and then disconnect it after a few days again. This is...

Category : Satellite Services

(0) Replies

Country : South Africa

I was at Pep stores Mahikeng on de 22/12/17 at 17:29 nd was assisted by a cashier named Gaoitsiwe I only wanted airtime nd data nd his service was bad as he ws busy talking with someone while assisting me I even said to him "jy is biekie hastig" I said dat bcos he had printed wrong airtime,he even gave me de wrong amount of change nd I only noticed in de morning that's when I called de store to complain then de phone ws answered by some lady who told me he ws busy so I should give her my...

Category : Entertainment

(0) Replies

Country : South Africa

Ok we’re do I start got here had to go to the bar to order my drink then went to sit then waited 30 min to get served with the menu then ordered a mr steak and egg it took 1:30 min to come to me then I finished my drink in about 30 min I waited 30 min for one off the waiter to come and ask if I want a drink . The owner was sitting 2 tables from me but no worry in the world she had her drink and the manger was no were to be seen this place must start looking at looking after the customers...

Category : Club & Bars

(0) Replies

Country : South Africa

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