Fast Food Complaints

What bad service after ordering pizzas and subs at 17 48 to have for supper with friends, after numerous calls up to 10 calls we received the pizzas and subs cold and still had to pay for cold food after such bad service. Never ever again will I order from Debonair Kromboom order attached

Category : Fast Food

(0) Replies

Country : South Africa

I have orderd twice from debonairs Rustenburg Square and not once have i received my orders. Every time i phone in to track my order they refuse to give me any information and tell me that they will phone me back. Completely incompetent.

Category : Fast Food

(0) Replies

Country : South Africa

Kentucky Postmasburg is probably the worst in South Africa, there staff is a miserable bunch that seriously need some training, they mess up the orders so you have to sit in the drive trough for an hour, they advertise the new sparkling crushers but the machine have been broken for months now, and when you ask them about it they just look at you if you are the crazy one. Why is bad service the norm in this day & age why do we have to pay for this crap.

Category : Fast Food

(0) Replies

Country : South Africa

Worst Nandos store in the whole of JHB. I have placed an order for delivery on the 12 May 2017. The lady that was assisting me with the order didnt understand me well so she called the new manager to take down my order. My order was 1 full chicken cut in 8 pieces with rolls and chips and i made sure to tell the manager that i want extra bassing sauce. I went on and had the manager repeat my order. Firstly my Order delived late, before paying i made sure i checked my oder was right....

Category : Fast Food

(0) Replies

Country : South Africa

Worst Nandos store in the whole of JHB. I have placed an order for delivery on the 12 May 2017. The lady that was assisting me with the order didnt understand me well so she called the new manager to take down my order. My order was 1 full chicken cut in 8 pieces with rolls and chips and i made sure to tell the manager that i want extra bassing sauce. I went on and had the manager repeat my order. Firstly my Order delived late, before paying i made sure i checked my oder was right....

Category : Fast Food

(0) Replies

Country : South Africa

Worst Nandos store in the whole of JHB. I have placed an order for delivery on the 12 May 2017. The lady that was assisting me with the order didnt understand me well so she called the new manager to take down my order. My order was 1 full chicken cut in 8 pieces with rolls and chips and i made sure to tell the manager that i want extra bassing sauce. I went on and had the manager repeat my order. Firstly my Order delived late, before paying i made sure i checked my oder was right....

Category : Fast Food

(0) Replies

Country : South Africa

I have visited the Kfciat the caltex garage on 09 may 2017 to purchase the family meal with sides for supper as pery 6 year olds request. To our disappointment the chicken did not taste like kfx at all. The chips had no seasoning and no additional seasoning sachets was given to us to put on the chips. My 6 year old asked me how can I fool him by buying cheap chicken and putting it in a kfc bag. This alone pissed me off. I called the customer care immediately and was told to keep the meal and...

Category : Fast Food

(0) Replies

Country : South Africa

On 18 may 2017 at about 20h50 i went to fish away (cnr of voortrekker and bill bezuidenhoud st in bellville to order 2x fish and chips take away. I asked the lady the size of medium parcel. I payed R113-80 for 2 medium hake and chips. After receiving my order..i was shocked with the size of the parcel. I could not believe what i got!!! Speaking to the manager..her only reply was "It is a 200g portion". I feel it is a rip off,and its not the price worth! Please come back to me...i WILL take...

Category : Fast Food

(0) Replies

Country : South Africa

I bought my pizza at Debbonairs next to shell garage at Richards bay.Flavour of the pizza is meat filla. Cheese is off , its doesn't take nice , spring onion does look fresh too. My ticket number was 119. I realise when I was at home and it was far to change. Even tomato on top of the pizza it horrible. Please assist. I will be greatful to get a feed back

Category : Fast Food

(0) Replies

Country : South Africa

I have been observing this thing. 90% of the staff from KFC Tugela Ferry have a stinking attitude. They do not know what a customer is. They are so rude. I end up not going to that KFC and ask people to go buy for me cause I'm trying not to spoil my day. One day i found someone telling them about their attitude mind you it was still early in the morning. I really do not know if this is what they are trained for but shame....im enough ka bona. They think they are all that. Don't...

Category : Fast Food

(0) Replies

Country : South Africa

We were traveling through on N12 and because it was lunch time decided to stop for a fast meal in Wolmaranstad. We had a toss up between Wimpy and Steers. Decided on the Wimpy, usually clean and good food. We ordered 2 x Wimpy coffees, 1 x Calamari and chips and 1 x Chicken breasts and chips. The place only had 2 other tables when we arrived and we were served immediately. Our coffee took 10 minutes to arrive. We had finished out coffee and waited 15 - 20 minutes for my husbands Calamari...

Category : Fast Food

(0) Replies

Country : South Africa

We ordered a pizza last night (from belhar) , the consultant advised us that the pizza would take 60 minutes to arrive. We then called back after 60 mintues to enquire about how much longer we would have to wait , the consultant advised us that the pizza had just left the shop ! - no apology given , not a care in the world from debonairs. 15 minutes later the pizza arrived. Even though the temperature sticker was still red - the pizza was cold and hard. I am really disappointed , as...

Category : Fast Food

(0) Replies

Country : South Africa

On the 19th of April I went to Steer Edenmeadow I bought Shake it up combo,the milkshake was horrible the fries were burned and dry.I bought wacky Wednesday OMG my burgers were so dry and half done,we couldn't even eat them.The supervisor was so rude,he didn't want to assist me even though he saw that I was not happy,he sent a cashier to attend to me.On the background he was buzy making bad remarks about one of the staff member who was outside.He was asking where is this person and they...

Category : Fast Food

(0) Replies

Country : South Africa

Such bad and pathetic service from Protea Gardens. I've never had a good experience with them. I've been waiting for my order for full 2 hours and they always have excuses. The last time the driver had an accident, then my order was written store collection instead of delivery and now they telling me the driver had a puncture.!!! How the hell does he have a puncture for 2 hours. I ordered at 3:24pm and my pizza hasn't arrived😡😡😡😡

Category : Fast Food

(1) Replies

Country : South Africa

I was very disgusted about the bad service i recieved i went in at nandos voortrekker road in cape town opposite shoprite park in parowl for 10mins looking for a seat 2 stuff ladies were sitting there i asked them politely if we can use the table next them if we can dine next to them seeing that they were on duty .they just laughed n ddint respond. For me it make sense why the employmemt rate is too high in cape town.

Category : Fast Food

(1) Replies

Country : South Africa

I've been going to the Nando's, Jean Crossing branch, for the past 2 years. I frequented this branch a minimum of 3 times a week, but this slowly decreased after I noticed the poor service. This evening, I took a drive to the same nando's, I used the drive-thru. I have the flu and really wished for something spicy. I ordered 2 x 1/4 chicken chips and roll and requested extra basting sauce as, from experience, the chicken is always dry even after requesting extra sauce. Anyway, I got to the...

Category : Fast Food

(0) Replies

Country : South Africa

All the staff members that worked between 6 and 7 last night 27.04.2017 have a very bad attitude. I placed an order and waited for almost an hour ,,people after me were called and when I asked what is going on instead of explain nicely that our order required time I was told that the order is not going to fly to me. And out of frustration I took the money back and went to Nandos. They are putting a very bad name for Chicken Licken in Germiston I am very disappointed. Regards Miss...

Category : Fast Food

(0) Replies

Country : South Africa

i went to steers in atlasville for a whacky wed at 19.30 just to be told that they have no burgers left so i left and went to el ridge and also just to be told that i can only have ribs a company that is all over the country and they cannot supply specials that they advertise even in my post box not forgetting my time travelling i just think it is pathetic

Category : Fast Food

(0) Replies

Country : South Africa

We bought rock my soul 6 and just 2 original pieces of chicken on Saturday 22/04/2017 going to KZN around 16:21 pm and the meat was over fried and there was no skin on most of meat and it was too oily,as for the chips they were dry and tested like it was fried in a fish oil (fried fish oil used.We only saw these issue after Volkrust as we were in a hurry for some emergency we needed to take care in the rural. We were not happy with the food we got from your shop.Shop at Chris Hani...

Category : Fast Food

(3) Replies

Country : South Africa

I recently saw that debonairs had a online promotion whereby you get 50% off your first order online but when I clicked on the advert it said debonairs has stopped working.when I contacted the store the lady told me that its a problem because a lot of people are using the online order.she could not answer my question as to when it will be sorted out.the promotion lasts for the weekend only n uptil now its not working.when I asked her if I should wait for the whole weekend to work n if it...

Category : Fast Food

(5) Replies

Country : South Africa

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