Fast Food Complaints

I WENT TO KFC FOR LUNCH ,I ORDERED A TWISTER THE TIME WAS 13;20 ,I WAITED TILL 13;40 WITHOUT BEING TOLD WHAT WAS HAPPENING ,UNTIL I DECIDED TO ENQUIRE WHAT WAS HAPPENING,THE LADY WITH A TAG BABBES WAS CHICKY AND UNFRIENDLY TOLD TO WAIT IYEAZ I ORDER YAM,I TOLD HER MY LUNCH WAS OVER ABD I HAD TO GO BACK TO WORK,I WAS SO ANNOYED AND LEFT THAT HELL OF A PLACE

Category : Fast Food

(0) Replies

Country : South Africa

We order a BBQ Chicken and a Regina. When we got home the BBQ Chicken were correct but the other were not Regina. As we live 15 km out of town we decided not to go back and change it. The second pizza were not recognizable to me or my daughter, so I decided to try the unknown one and she took a slice of the chicken. When a took a bite of my portion a immediately realize that it had anchovies on. My daughter is super allergic to all seafood. If she had choose to taste the anchovies one, she...

Category : Fast Food

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Country : South Africa

Sick and tired of poor service at Burger King opposite Bayside Mall, Tableview, Cape Town. Never have stock, offline half wau thru drive thru. Manager cannot offer solutions. Staff standing around laughing while trays of food empty...there to work or chat???!!

Category : Fast Food

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Country : South Africa

On Wednesday 21st March 2018 i had taken my family for lunch at Cafe Gitano. My wife ordered grilled fish and veggies, my daughter ordered pasta and I ordered chicken with veg and spinach. My wife's food came first with her veggies ice cold and the fish put on top. it went back to the kitchen and was heated. my meal came and just one bite and the spinach was rotten. to kitchen manager was called and his response was that he has prepared it and it was ok. I asked him to taste it but he...

Category : Fast Food

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Country : South Africa

Waned to get some take aways today at Chesa Nyama in Northgate. The music was so loud that one could hear it approaching the shop. I had to shout my order. Wanted chuck. Told me they don't have any chuck and will only get on the weekend. 4 days away. Then ordered 2 briskets and wors. Normally all meat are braaied fresh at the other branches. Here the meat is pre-cooked and just heated on the flames. It took 3 minutes to receive my order. Got home and then discovered that it wasn't even...

Category : Fast Food

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Country : South Africa

PASSED ON THE DRIVE THROUGH TO GET STREET WISE 2, ROLL AND DRINK FOR MY SON AS WE WERE ON OUR WAY TO WORK THE FIRST LADY WAS VERY NICE BUT THE ONE WHO GAVE THE FOOD IT WAS LIKE WE ARE DISTURBING HER, ONCE WE GET TO THE OFFICE WE NOTICE THAT THERE IS NO CHIPS IN THE PACK???? THIS IS REALLY BAD SERVICE AND I PASS THERE 3 TO 4 TIMES TO GET FOOD. THE SERVICE I RECIEVED IS REALLY BAD

Category : Fast Food

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Country : South Africa

We arrived yesterday the 25/02 at Jean avenue Nandos, we order via the drive thru, my husband gave the attendent his card and swipe. He got an SMS to advise the money has gone out of his account. The attendendent advised that it was unsucessful, so my husband told if it is not reversed he is not going to pay. She called her manager who did not even address us, just told us to park in the chilled parking. We asked her if our food was going to be prepared in the mean time she said yes. We...

Category : Fast Food

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Country : South Africa

Since we accidently found out that our back office is not linked to our POS in front house, we are struggling to get a person who are able to assist us. We have had multiple issues with Micros from time of installation and three months later it is still a battle. I cannot begin to describe how poor service has been from your side. You expect us to pay a monthly instalment for a system that is utterly useless at this time as we also utilize it for stock management. I cannot trust anything...

Category : Fast Food

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Country : South Africa

Yesterday I went to above mentioned establishment. Asked for four tabs for my son's school project, I even offered to pay but the manager was very rude and told me to leave as they are not in the business of selling empty tabs. My relationship with kfc dates back to the 80s when Jomo opened the first outlet in Dube Soweto but all that is lost

Category : Fast Food

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Country : South Africa

KFC Coastlands Umhlanga drive-tru 14th January 2018 I waited 1 hour for my order. I had two small kids with me who were crying of hunger. The staff seemed very enefficent and confused with all orders as i watched through the drive-tru window. I then drove aside to wait for my order and the cars behind me started to hoot as if i was holding everyone up. I noticed that the inside of the store was very quiet there were no customers. I could not understand the delay in our order....

Category : Fast Food

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Country : South Africa

It was on the 12/01/2018. I phoned and placed an order around 12 o'clock. I told them it's for collection since they don't deliver outside the mall. I specifically told the lady I need my order ready for 1 o'clock as I'm taking lunch around that time. When I got to the mall a few minutes after 1 o'clock to get my order, it was not prepared, I had to wait together with the people who never order, who just came to buy their food over the counter. I had to wait for more than 15 minutes. My order...

Category : Fast Food

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Country : South Africa

I would like to register a complaint with regards to the disservice I received from Nandos Jean Avenue in Centurion-Pretoria. The case is as follows. I bought a meal that costed R105 using my bank card. I paid with my card and the money reported on my phone. The staff asked that I swipe the second time as they could not close the transaction on their side, which I did and another R105 was deducted in my account. The staff still could not close the transaction and I ended up paying...

Category : Fast Food

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Country : South Africa

had visitors from overseas and went to the athlone park nandos @ 18h00 on new years eve and store was closed with cleaning staff busy on the inside . impossible to get anyone to answer any queries .called tollfree number and spoke to Sepita . her pathetic response was to apoligise for why a notice was not posted on door of said store . in the time that i was there i saw at least 20 equally frustrated customers storming out of premises and going to nearest CHICKEN LICKEN . will follow suit...

Category : Fast Food

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Country : South Africa

Today 26/12/2017 around about 4:45 went to KfC at suncoast as usual..the line was very while we were still trying to find the last person on the line a guy wearing a Kfc uniform (manager) if I saw correctly was walking around saying "we do not have meat you can get anything else except 4 me meat" politely we asked him. Now dat the burger has meat in it u also don't have that? Instead of answering my question he said sisi I said we don't have meat I said 2 him i understand dat Do u mean lyk...

Category : Fast Food

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Country : South Africa

the fishaways and steers in cosmo mall have got such a bad service sunday night on the 17th December 2017 I ordered from steers and had to wait for nearly 4 hours for my food to arrive as if that was not bad enough my burgers were such a mess I couldn't even feed that to a dog my order was missing the food was extremely cold then on Monday the 18th od December I then ordered from fish aways the only difference is that they claim they never received my order the lady had the nerve to cut the...

Category : Fast Food

(0) Replies

Country : South Africa

I was placing an order in the morning today at nandos in pinetown an heard the cashier saying its not on the griller yet so i asked if its yesterdays meat and she replied saying "were have i seen nandos keeping yesterdays meat" an i said im asking then she says she is sorry an im telling her thats no way to talk to a customer she replies by saying she wont appologies twice,I then called for the manager who sends someone else to attend to me which was not helpful at all im realy dissapoint an...

Category : Fast Food

(0) Replies

Country : South Africa

I was placing an order in the morning today at nandos in pinetown an heard the cashier saying its not on the griller yet so i asked if its yesterdays meat and she replied saying "were have i seen nandos keeping yesterdays meat" an i said im asking then she says she is sorry an im telling her thats no way to talk to a customer she replies by saying she wont appologies twice,I then called for the manager who sends someone else to attend to me which was not helpful at all im realy dissapoint an...

Category : Fast Food

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Country : South Africa

Hi I just would like to express my dissapointment in the service i Received. I ordered 2 Crunch Master from KFC walmer which is exactly 2 Avenues from my work. I was told that they could not supply hte colddrink but I was still charged the same rate incl. a delivery fee of R25, I placed my order at 10h30am and only received it at 12h10 pm after calling twice to follow up! By the Time we had the wraps they were Ice cold and the chicken was stringy and tough as if it had been in oil...

Category : Fast Food

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Country : South Africa

I placed an order at 12:30. Waited for an hour, called to trace my order at 13:30 and was told the order could not be found. The order was only delivered at 15:00.

Category : Fast Food

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Country : South Africa

Bought 4 McFlurrys yesterday. When I got at home the cups were so dirty all the ice cream was dripping out. The cups was broken and the ice cream did not look at all like what they advertised. Paid R100 for the worst ice cream ever.

Category : Fast Food

(0) Replies

Country : South Africa

Hi I just bought a kings steers burger at Steers Bendor Polokwane First of all we waited 5 min for a cashier and griller to assist us which were no where to be found or not present in the shop at all then after we ordered we waited 19 min for our food but thats understandable it was a bit busy but as soon as i bit into my long awaited burger i found it was half raw and what i couldn't understand is that WHY WASN'T I INFORMED THAT IF I ORDERED A STEERS BURGER I HAD THE CHOICE BETWEEN...

Category : Fast Food

(0) Replies

Country : South Africa

Hi I just bought a kings steers burger at Steers Bendor Polokwane First of all we waited 5 min for a cashier and griller to assist us which were no where to be found or not present in the shop at all then after we ordered we waited 19 min for our food but thats understandable it was a bit busy but as soon as i bit into my long awaited burger i found it was half raw and what i couldn't understand is that WHY WASN'T I INFORMED THAT IF I ORDERED A STEERS BURGER I HAD THE CHOICE BETWEEN...

Category : Fast Food

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Country : South Africa

Last night as we were leaving Cradlestone Mall, one of the delivery drivers nearly took me out and my family as he was driving inside the mall to park the bike at the restaurant, now my Parents were even screaming "Malome"- which means uncle as a sign of respect to ask him to move to the side and to ask him to apologise but instead he just carried on driving and had my mom not pulled me out of the way he would have knocked me out, now he did not once even stop to apologise instead he carried...

Category : Fast Food

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Country : South Africa

On the third of October 2017 at about 13:30 in the afternoon my husband and I visited a Nandos outlet in the south of Johannesburg for lunch.(the Southgate eatery)We ordered the full chicken with two side dishes. As received our order we immediately started to eat and it was after I had eaten half of the portion I had that I noticed that there was an odd looking color on it. After proper inspection I found that we were served meat that was green in color. I immediately alerted the manager who...

Category : Fast Food

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Country : South Africa

I went to KFC at Acropolis Mall on 21/10/2017 where the manager Sandy Pillay was abrupt & disrespectful when I complained of a fillet that was not properly fried. She embarrassed me in front of all the customers. I left our entire order and left the store due to her rudeness and she refused to return on request to conclude the matter but instead just said that there is nothing she could do.

Category : Fast Food

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Country : South Africa

Mc Donalds driver ran in to our boom gate at Urban Ridge south, we reported the problem and now we either can't get through to the Blue Hills restaurant, the restaurant's manager is never there and the customer care gave me a wrong number to call. I am really frustrated right now and cannot get help.

Category : Fast Food

(0) Replies

Country : South Africa

I WENT TO DEBONAIRS MAPONYA MALL SEVERAL TIMES.EVERY TIME I GET DOUGH IN THEIR PIZZA AND IS NOT DONE PERFECTLY AS IT SHOULD.I THINK THEY DO'NT USE ENOUGH INGREDIENTS AND IT LOOKS LIKE IS PREPARED IN ADVANCE. PLEASE CAN THE FRANCHISE DO SOMETHING ABOUT THIS,WE DESERVE BETTER FOR OUR MONEY

Category : Fast Food

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Country : South Africa

I placed an online order this morning @7:35 from McDonald's Midrand (480-20/10/2017-9409) and only received it 2h30 hours later. This is not the 1st time it happened to me. I ordered the Mega McMuffin Meal and medium chips as a side with coffee. Upon my enquiry about my order the cashier told me that they only started with my order at 9:15 which is 1h50 min later from the time i placed my order. This service sticks and i will make sure that the store does not operate any more. The chips...

Category : Fast Food

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Country : South Africa

I am not happy about the service at steers Brackenfell,after the 2nd time round they take my adres wrong,and then I tried to assist the lady on the phone,no luck with that,then the manager was very rude by shouting and then put the phone down on me Then I had to fetch my order,and still had to wait,luckily I have the proof Hope this will be resolved Regards

Category : Fast Food

(0) Replies

Country : South Africa

I am not happy about the service at steers Brackenfell,after the 2nd time round they take my adres wrong,and then I tried to assist the lady on the phone,no luck with that,then the manager was very rude by shouting and then put the phone down on me Then I had to fetch my order,and still had to wait,luckily I have the proof Hope this will be resolved Regards

Category : Fast Food

(0) Replies

Country : South Africa

Burger King Brackenfell Cape Town, don't want to supply advertised special, due to there own rules when it suits them, nothing printed on till slip for next purchase, but instore you're informed, called the call centre, useless, can't provide refno for complain, they don't use refno's for complains How can rules be adhere, if customer don't read or see it where needed to

Category : Fast Food

(0) Replies

Country : South Africa

Let me start off by saying that I'm addicted to woolworths pizza I can have it for breakfast,lunch and dinner.Today I went to Woolworths in Cedar square to buy my pizza first of all the lady didn't greet me but that's fine I ordered my pizza which normally takes 10 minutes to prepare I then told the lady that I was coming back coz I had to quickly go buy a few things at pick n pay.Upon my return I find her chatting with her colligues and again she doesn't acknowledge me and she rudely gives...

Category : Fast Food

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Country : South Africa

I bought breakfast at Mc donald woodlands on my way to work on saterday 14/10/2017.When they give the coffee they it was not sealed and it spilled on my work uniform as well as my car seat,as a reasonable person i asked for the manager (Viona) to sort the mistake only to be told i need to take off my trouser and she will dry it up.After hearing that I requested my moneyback as i could hear there was no sense in her reply.As a client I believe the matter should hve been sorted out otherwise.I...

Category : Fast Food

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Country : South Africa

I bought a family feast of 8 piece and two large chirps + 3 sides at KFC bridge city, KwaMashu( kzn) The mash and gravy was off and the caslaw was off. So much disappointing

Category : Fast Food

(0) Replies

Country : South Africa

I ordered a Macdonald Folder at Macdonald at Fordsburg 29th Sep 2017 via their drive thru, was told to wait for 10 minutes for my order and when it was brought to me, didnt bother to check, only when i got home i realised i was served with a wrong order, instead of a folder i was served with a spicy chicken burger, which was too small for the money i paid

Category : Fast Food

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Country : South Africa

I went to wimpy in Jablani mall in Soweto for lunch. when we got there we waited over 15 minutes for waitress at the door that we even did that ourselves and took the menu with us. we still waited and waited to be assisted with or order that's when I called the waitress myself. our food took forever and when we finally got our food, I was sooooo hurt and disappointed and disgusted. I will NEVER in my life go there again and I will tell everyone I know NEVER to go there and WAIST their money.

Category : Fast Food

(0) Replies

Country : South Africa

Good day Not a lot of fast food outlets deliver in my area. I like pizza and Debonairs deliver. A few months ago I decided to give them a try. I placed an order online with a specific time for my order to be delivered. I think it was for 18:20. After numerous calls the food arrived at 21:30. Needless to say, the pizza was cold. But I still paid and gave driver tip The manager apologised and asked me to give them an opportunity to make it up. Gave me discount on my next order. A few weeks...

Category : Fast Food

(0) Replies

Country : South Africa

I went to steers in Vincent Park this morning and ordered a combo meal with chips, as I got home, I started eating the chips and found a wasp that had been fried with my chips and in my packet. I'm very disappointed

Category : Fast Food

(0) Replies

Country : South Africa

Debonaires - Katlehong I placed an order for the special of on the double and pop itz, the order was placed at 17.58 and I was advised that the order will take about 2 hours. Upon calling at 8.10 - I was told that the order is ready and awaiting delivery, I then called several times spoke to the sales lady and the driver who put the phone on my ear several times, I then called the manager to complain and never received a return call. Only to have my food delivered at 21.30 dry...

Category : Fast Food

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Country : South Africa

they never have what you are looking for its kfc but they don't have chicken 7oclock at night !!!!!!

Category : Fast Food

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Country : South Africa

Service was extremely disappointing.On 02/10/2017 I Ordered the 6piece family meal for R149. Waited for my order for half an hour. Wasn't happy with my order when I got home.The chicken portions,three drumsticks, two rib portions with very little meat and one wing. The chip boxes was just over half full. The mash and gravy proportion was 1:5 way more gravy than mash. The coleslaw wasn't fresh and dated the previous day 1/10/2017. Pathetic, appalling service indeed and definely not good value...

Category : Fast Food

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Country : South Africa

miss khumalo

Category : Fast Food

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Country : South Africa

Hi On saterday the 23rd of september I bought a soft drink from Makro Strubeensvalley. Me and my family started drinking it on that same day. I vomited the whole day. But became better the next day. My daughter became very sick from the drink. She had diarrhea, painful tummy and was nauseous. Apparently the drink had expired and had a bad taste. Nxx sis. Yersterday went to the shop and confronted them even showed them the receipts. But still its like the didnt believe me. Proof is in...

Category : Fast Food

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Country : South Africa

We ordered breakfast and cappuccinos and advised Getrude also known as Nokthula that we will like our drinks to be delivered with the food and she did the opposite when we ask her she told us with attitude that our food will be ready soon, by the time food came drinks were ice cold and she told me that she will make a new one,boom same cappuccino was served with the same dirty cup I was so furious I asked for bill as I did not want to cause a scene and I paid for something that I did not...

Category : Fast Food

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Country : South Africa

Yesterday i went to chicken licken in limpopo shop no 111 taxi centre church street i bought a full meal and extra rolls . Only to find out that on the full meal they did not put that one slice of bread there . Then i opened those two extra rolls only to find out that they are rotten.

Category : Fast Food

(0) Replies

Country : South Africa

Very Bad Service!!!!!!!! We ordered a Cram Decker online at 7.41pm on Friday 22 September 2017 and by 10.22pm have not received it. We called the shop 4 times and each time was promised it will be by us soon. The 1st time after an hour when we called they said the pizza was still in store. A Shakeena picked up at 10.10pm and said she was going to call the driver and call back. She never did. We will never buy from this client again and will tell every one we know of our bad servive we...

Category : Fast Food

(0) Replies

Country : South Africa

On Friday, September23, 2017 I bought fast food from above mentioned store. At home I discovered that the food Ipaid for (and which shows on my receipt) was not with my other stuff. I find this utter unprofessional and sloppy! I'll think twice about shopping at any checkers store ever again!

Category : Fast Food

(0) Replies

Country : South Africa

GOOD DAY, I WAS AT DEBONAIRS IN SOMERSET MALL AND ORDER A PIZZA TO MY DISSAPOINTMENT THE PIZZA WAS DRY AND OVERCOOKED I HAD TO THROW THE PIZZA AWAY AND WASTE MY MONEY AND ALL THEY DID WAS NOTHING ABOUT THE SITUATION VERY BAD.

Category : Fast Food

(0) Replies

Country : South Africa

Highly annoyed when I made a concerted effort to vist John Dorys at Liberty Midlands Mall Pietermaritzburg with my John Dorys club card to have a meal and claim my birthday voucher that expires today only to be told that they couldn't give the voucher according to the manager there is no voucher. How does that work see attached details on their till slip showing when Joined and when my date of birth shows as well. I guess that will be the last time my family supports John Dorys 👎

Category : Fast Food

(0) Replies

Country : South Africa

I have ordered a burger with hot source but they refused to give me hot source

Category : Fast Food

(0) Replies

Country : South Africa

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