Fast Food Complaints

My name is Sithembile Oliphant and on Monday 16th January I went to Debonairs Tsakane Mall to buy pizza it was about 10 o'clock am, I went in, firstly I wasn't greeted the two ladies were busy with their own things, they told me they are not open yet but the their trading hours say they are opening 9:30,and I asked what time are they opening and they said they are not sure with a bad attitude.

Category : Fast Food

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Country : South Africa

WOW went to checkers davenport centre to buy macaroni and cheese for lunch. what a waste of the little money that i did have. i was starving so i decided i'll take macarni and chees. Good Lord it was boiled macaroni wiht cheese thrown over it and the tomato didnt even smell fresh. very disappointed. considering they have all those sauces there i cant understand why they would give us dry macarni wiht no sauce. what nonsense is that.

Category : Fast Food

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Country : South Africa

we have purchased food to the value of R700 on 07/01/2017. firstly we were told that there is no deliveries, so we fetched the food. upon opening the packaging which was not even separated as it was purchased for different individuals, it was noted that the chicken was half cooked, all the chips in the meals were burnt, there was still hairs on the chicken.the staff were hungry and were extremely disappointed with the order. i called the store and spoke to sipho (manager) and all he could say...

Category : Fast Food

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Country : South Africa

I have always been their customer because I enjoy their Russian, but today I went there to buy 3 footlong russians only to find out when I got home that for some reason they changed from the nice original russian they used to sell to this cheap spongy fong kong once that don't even taste good. If this is what they are going to sell from now on they must let us know so we stop buying from them and they must also take the price down because the quality went down.

Category : Fast Food

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Country : South Africa

I bought a pizza at 17:09, 04/01/2016 chicken Filla, firstly I waited 35 minutes for the pizza without even informing us that the is a delay because the slips were not printing. After waiting for so long the was no chicken inside the double decker, just thin mushrooms. The sad part is I was already home couldn't go back which was gonna take my time again. It's not the first time I bought the pizza & it's always nice but Cresta debonairs was just something else so disappointed waisted my R119.

Category : Fast Food

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Country : South Africa

We went to the Wimpy in Potch at the Caltex garage opposite Mooi River Mall. There were no hostesses to greet you at the door. When we chose our own table, a waiter with a hortible attitude came to give us our menu's. He didnt even greet us or tell us his name, just put the menus fown and walked away. We sat there for 20 mins waiting for the waiter to come for our drinks order. He never came, we called him, he walked to the table stood next to it, dint even look at us, we told him we were...

Category : Fast Food

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Country : South Africa

Went to chicken a licken randburg 3 cashiers standing chatting about their make up and the weekend. Not one off them was checking a line off 6 people waiting. Then Patience gives customers attitude and yells they must decide what they want.

Category : Fast Food

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Country : South Africa

I ordered a captains feast when I picked my order asked for sauce was told to purchase sauce which is stupid because u purchase a meal from a fast food to eat immediately not purchase sauce Staff was very abrupt will never support that franchise again

Category : Fast Food

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Country : South Africa

What a poor service I have experienced at Kfc Phuthaditjhaba Branch Cresent Mall by a lady named Tumelo, I then asked for a mananger whom as well gave me attitude like she already took a side even before she can hear me out. If all I was asking was to change an order of streetwise 2's and take 21 piecies, as I was in a drive through I was told to go and park my car whlile I was still thinking of what I really want and when I am done I should go inside because I made a till to jam while I was...

Category : Fast Food

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Country : South Africa

Ordered food at Wimpy Matatiele on Monday the 19th. Wrong food was delivered, which I overlooked . Shocked when they asked that I return one piece of meat as they gave one piece too many and that I had to return it to the kitchen.......I was fuming at the horrendous service provided. I reported the matter and to date Wimpy Matatiele Management is totally non chalant about this bad service

Category : Fast Food

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Country : South Africa

please be advised that I used my debit card to pay for my food I was supposed to pay R103.60 but they took R207.20. I went to them to complain I was told that they will reverse the R103.60 back to my account with 24HRS now its more than 24hrs

Category : Fast Food

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Country : South Africa

I went to the garage to buy chicken at 10 pm,when I got there it was already closed and that alone surprised me because they don't normally closed at that time,I asked for a full chicken from the cashier and I was ignored,while I was waiting waiting for that a staff member came and bought a chicken and she was served,bearing in mind thatwas the only chicken left,Ipeotwsted and the lady left but another guy came and took the chicken we were waiting for,they even opened the door for him which...

Category : Fast Food

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Country : South Africa

Decided to try something new for a change,worst idea!!!!!!! Barcelos verulam delivered the worst customer care service ever. Who has a store in verulam and does not deliver within the area? I tried placing an order for delivery however the lady who was taking my order informed me that they "Don't deliver" to ottawa which so happens to be in verulam. It defeats the purpose of having a branch in a certain area if they don't deliver. This was the worst experience.

Category : Fast Food

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Country : South Africa

I found a dead fly in my McDonald's Chicken fold over, while I was eating it. I nearly ate the damn fly as well.

Category : Fast Food

(0) Replies

Country : South Africa

I went to Chicken licken at the Brits Mall yesterday evening and the service was very bad, firstly I purchased my food at around 18h30 in the evening and I was not told that was going to be a delay with food. their aircon was switched off and there were more than 20 customer in the shop all waiting for their orders.My ticket number was 325 and there was a lady in front of me that have been waiting for more than 45 minutes and her ticket number was 313.So more than 20 customers plus staff plus...

Category : Fast Food

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Country : South Africa

i entered the store today - smelling very bad and full of flies - asked for the manager - and told to wait - took 10 minutes for her to come speak to me the store looked like a mess - smelling and flies all over the food and even when talking to the manager - flies were between us!!!! for a international store to show such poor hygiene - and quality stds very sad. whats is happenng to cutomer services in macdonalds here ??

Category : Fast Food

(0) Replies

Country : South Africa

Good day My name is Babalwa from Rosettenville , Victoria street. Last night I ordered a chicken large triple decker for delivery as per normal which the service of the delivery people has always been friendly up until last night. Attached is a pictures of my phone showing out going calls and incoming calls from the delivery guy. Up on his first attempt to deliver , he call once at a time when I was in the kitchen and lest my phone charging in my room as soon as I noticed the...

Category : Fast Food

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Country : South Africa

WE BOUGHT A PIZZA AT BERGVIEW DEBONAIRS AND FOUND HAIR STUCK ON THE BASE. THIS ALSO HAPPENED AT CHICKEN LICKEN A YEAR AGO TO US AT FESTIVAL MALL. STAFF HANDLING FOOD SHOULD HAVE THEIR HAIR FULLY COVERED. THIS WAS DISGUSTING.

Category : Fast Food

(0) Replies

Country : South Africa

I ordered a Debonairs Pizza at 11H15 from a menu. The person on the other side (Amchea) did not inform me that the area was wrong, and took my order, and told me that the order will take 45min. They then moved my order over to the appropriate branch in Rosebank. After 70min I called to find out where my Pizza was, and Amchea then told me that there was an error, and the order was not completed, and that an SMS was sent to me to inform me of this. I have not received a SMS. Amchea gave me the...

Category : Fast Food

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Country : South Africa

So this is probably the 3rd-4th time receiving such putrid service from this people , i go in there and order and they take 30 mins or more to have my food ready let alone the unprofessional behavior from the staff, so i rather decide to place an order for delivery only for the driver to get lost because he isn't provided with a gps and any map neither is he familiar with English nor directions, food comes in 2 hours later.. 3 weeks down the line and new management takes over thinking that id...

Category : Fast Food

(0) Replies

Country : South Africa

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