Fast Food Complaints

Yesterday i went to Sunward Park KFC drive thru and i waited for long to get my order had to switch off the ignition to my car twice. No one came to explain what the delay was and there was no one to assist us. When i got my order the lady did not even apologies. As i was leaving i realized my order was incomplete, i had to return and complain and only got hot wings for it.

Category : Fast Food

(0) Replies

Country : South Africa

Good Day McDonalds Koeberg Road Milnerton has the most pathetic service ever and yet I back there every orning....why? Coz I need my coffee??? Coz I hope the service will get better???? But hey....on a Monday morning....NO COFFEE!!!! or you sit in the drive thru and you sit and sit and sit and meanwhile you can see you going to be late for work, your meal is already cold and nobody tells you what is going on....you can see them falling over their feet inside but nobody talks to the...

Category : Fast Food

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Country : South Africa

Yesterday I ordered a fully loaded and 8 pieces hot wings .the food was cold and the burger was horrible and the had black stain on the side, dry and as it looks.

Category : Fast Food

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Country : South Africa

I bought 2 mutton dogs & one monster dog on Sunday at the Westgate store. I was the only customer at the time. The 2 mutton dogs was still totally raw and stone cold on the inside, the foot long sausage was also stone cold and stale. The lady preparing and serving was not bothered to take a little more time and prepare the meal properly.Sad because service and this quality of food will result in loss of sales , closure of the store and these very same people being left without jobs! A...

Category : Fast Food

(0) Replies

Country : South Africa

I am so very very angry aboUt the service I got from debonairs dobsonville shoping cebtre. On the 13 of june I knock off early at work wanted to buy my family a Pizza, Ntabiseng from the branch helped me when I was paying. After paying she went out for some reason, I sitted there for over 30 mins until she come back. I went to her ask about my order, I was approched by another guy I think he was a manager of the store by the name Kamogelo. He never apologys or do something to show that...

Category : Fast Food

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Country : South Africa

On multiple occasions I have had horrible service from this company the driver was so disrespectful I was left in tears my order was incorrect and my food was wet from the cold drink I asked the driver why the food is wet and he tolde its the coldrink and if I don't want to pay he will tell them I don't want to pay I asked him to call the store and he told me to call he doesn't gave airtime. I asked hi for the number and he gave me the wrong number and tolde to call whoever I want to I have...

Category : Fast Food

(0) Replies

Country : South Africa

I phoned to collect a order for a customer. The person answering the call did not understand me and I had to repeat myself more then ones. After telling her I'm on my why I got a call not even 5 min after placing the order that if I am not there with in 2 minutes they are cancelling my order. After asking to speak to the manager because this is not except-able the lady told me she was the manger just to find out when I got there that she is just a cashier. I asked to speak to the owner they...

Category : Fast Food

(0) Replies

Country : South Africa

Today I went to kfc and they advertised their 9 piece for R99. The 9 piece is normally R114. I insisted that I wanted it for that price, but the staff called the manager name Daphne at the Wentworth, Durban branch. Now this lady was very aggressive. Insisted that there was nothing she could do. Now look at any other place if it's advertised at that price the consumer gets it for the advertised price. So how is this store nd kfc exempt for this practice. Kfc get your customer service...

Category : Fast Food

(0) Replies

Country : South Africa

I went to wimpy bought breakfast and cappuccino so i had a sip of my cappuccino and it tasted weird so i tried drinking it but it wasn't my normal usual cappuccino so i just put it aside so i told the waiter to throw it away he asked me why i told him it's not nice he took it upon himself he told the manager and she didn't even want to know she just said with attitude that the person who does my cappuccino eveyday uses the wrong measurement so today they did it coreectly and didn't even want...

Category : Fast Food

(2) Replies

Country : South Africa

What bad service after ordering pizzas and subs at 17 48 to have for supper with friends, after numerous calls up to 10 calls we received the pizzas and subs cold and still had to pay for cold food after such bad service. Never ever again will I order from Debonair Kromboom order attached

Category : Fast Food

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Country : South Africa

I have orderd twice from debonairs Rustenburg Square and not once have i received my orders. Every time i phone in to track my order they refuse to give me any information and tell me that they will phone me back. Completely incompetent.

Category : Fast Food

(0) Replies

Country : South Africa

Kentucky Postmasburg is probably the worst in South Africa, there staff is a miserable bunch that seriously need some training, they mess up the orders so you have to sit in the drive trough for an hour, they advertise the new sparkling crushers but the machine have been broken for months now, and when you ask them about it they just look at you if you are the crazy one. Why is bad service the norm in this day & age why do we have to pay for this crap.

Category : Fast Food

(0) Replies

Country : South Africa

Worst Nandos store in the whole of JHB. I have placed an order for delivery on the 12 May 2017. The lady that was assisting me with the order didnt understand me well so she called the new manager to take down my order. My order was 1 full chicken cut in 8 pieces with rolls and chips and i made sure to tell the manager that i want extra bassing sauce. I went on and had the manager repeat my order. Firstly my Order delived late, before paying i made sure i checked my oder was right....

Category : Fast Food

(0) Replies

Country : South Africa

Worst Nandos store in the whole of JHB. I have placed an order for delivery on the 12 May 2017. The lady that was assisting me with the order didnt understand me well so she called the new manager to take down my order. My order was 1 full chicken cut in 8 pieces with rolls and chips and i made sure to tell the manager that i want extra bassing sauce. I went on and had the manager repeat my order. Firstly my Order delived late, before paying i made sure i checked my oder was right....

Category : Fast Food

(0) Replies

Country : South Africa

Worst Nandos store in the whole of JHB. I have placed an order for delivery on the 12 May 2017. The lady that was assisting me with the order didnt understand me well so she called the new manager to take down my order. My order was 1 full chicken cut in 8 pieces with rolls and chips and i made sure to tell the manager that i want extra bassing sauce. I went on and had the manager repeat my order. Firstly my Order delived late, before paying i made sure i checked my oder was right....

Category : Fast Food

(0) Replies

Country : South Africa

I have visited the Kfciat the caltex garage on 09 may 2017 to purchase the family meal with sides for supper as pery 6 year olds request. To our disappointment the chicken did not taste like kfx at all. The chips had no seasoning and no additional seasoning sachets was given to us to put on the chips. My 6 year old asked me how can I fool him by buying cheap chicken and putting it in a kfc bag. This alone pissed me off. I called the customer care immediately and was told to keep the meal and...

Category : Fast Food

(0) Replies

Country : South Africa

On 18 may 2017 at about 20h50 i went to fish away (cnr of voortrekker and bill bezuidenhoud st in bellville to order 2x fish and chips take away. I asked the lady the size of medium parcel. I payed R113-80 for 2 medium hake and chips. After receiving my order..i was shocked with the size of the parcel. I could not believe what i got!!! Speaking to the manager..her only reply was "It is a 200g portion". I feel it is a rip off,and its not the price worth! Please come back to me...i WILL take...

Category : Fast Food

(0) Replies

Country : South Africa

I bought my pizza at Debbonairs next to shell garage at Richards bay.Flavour of the pizza is meat filla. Cheese is off , its doesn't take nice , spring onion does look fresh too. My ticket number was 119. I realise when I was at home and it was far to change. Even tomato on top of the pizza it horrible. Please assist. I will be greatful to get a feed back

Category : Fast Food

(0) Replies

Country : South Africa

I have been observing this thing. 90% of the staff from KFC Tugela Ferry have a stinking attitude. They do not know what a customer is. They are so rude. I end up not going to that KFC and ask people to go buy for me cause I'm trying not to spoil my day. One day i found someone telling them about their attitude mind you it was still early in the morning. I really do not know if this is what they are trained for but shame....im enough ka bona. They think they are all that. Don't...

Category : Fast Food

(0) Replies

Country : South Africa

We were traveling through on N12 and because it was lunch time decided to stop for a fast meal in Wolmaranstad. We had a toss up between Wimpy and Steers. Decided on the Wimpy, usually clean and good food. We ordered 2 x Wimpy coffees, 1 x Calamari and chips and 1 x Chicken breasts and chips. The place only had 2 other tables when we arrived and we were served immediately. Our coffee took 10 minutes to arrive. We had finished out coffee and waited 15 - 20 minutes for my husbands Calamari...

Category : Fast Food

(0) Replies

Country : South Africa

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