Financial Complaints

Seriously need assistance, my son's account is dormant and money was transferred to the account. 1. He was inactive(medical reasons) for a while and had no mobile phone. He lost his id documents but holds a valid Driver License and also a temporary ID supplied by Home Affairs, which is not accepted at Capitec. What can be done to solve this problem as we cannot wait for the original ID the money is needed now. 2 We have moved to Pretoria and living with family and don't have proof of...

Category : Financial

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Country : South Africa

Hi, Last Saturday my sister was trying to withdraw money but before putting in the amount something happened the card was blocked. the moment she realised the called the Capitec bank call centre to officially block her card but before she kew it R10k was gone, funny enough she was on the other side of town and the monet was withdrawn from the other side of town. The first withdrawal was R3k and then others followed in R1k each amounting to R10k The bank said it will take them 11 days to...

Category : Financial

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Country : South Africa

Family Funeral was opened using my detail at one of the Old Mutual branches,I only saw this when I went to withdraw my savings with them, I was told in order to get the refund I must open a fraud case of which I did,part of them investigating you will be asked to submit this,when you done they will ask for something else,now they tell me my claim we decline because I did not submit something else,to make matters worse whoever did this chose the wrong day for a debit order now my credit...

Category : Financial

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Country : South Africa

I opened a account with Jet cosmo City last year may(2016) and the account came with financial services which I wasn't aware of thereafter I went back to the store to cancell the services ,I was told the cancellation went well but to my surprise every month I pay for those same services I cancelled .On the 10th of January 2017 I went back to the store to try and cancell again and was assisted by kgoboso masakala but I didn't get the help I need after waiting for 4hours. I went back On the...

Category : Financial

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Country : South Africa

at 02.59 on the 8th of January I received a sms from Blue Finance Homm loans which woke me at this terrible hour - this is the second time that they have approached me at this ungodly hour - is totally unacceptable and I need to have this reported. When I contacted them today they repeatedly put the phone down on me. their cell number is 0633134073 and e-maul address is [email protected] THEN AGAIN at BRUMA FINANCE contacted me at 1.4 am and I suspect that this is the same...

Category : Financial

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Country : South Africa

In July 2016 I submitted the divorce claims to Alexander Forbs, their forms and the personnel I spoke to, told me that the process takes sixty days, when sixty days was complete and I had not received anything from them, I went to their offices personally, where they told me my documents were put on hold as they did not have all the required documents, nobody called me for this. upon further investigation though they found out the problem was on their side, I had in fact submitted all the...

Category : Financial

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Country : South Africa

AS LOAN DEDUCTED MY SALARY BECUASE THEY SAY I TOOK A LOAN WITH THEM WHERE AS I DID NOT AND THEY REFUSING TO ASSIST THEY KEEP ON TRANSFERING ME FROM PILLER TO POST. PERSON RESPONSIBLE IS SLINDILE AND MAXEEN AMELIA ADVISED SHE WILL MAKE A FOLL UP FOR ME AND PROVIDE FEEDBACK AND AM STILL WAITING

Category : Financial

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Country : South Africa

DMC Debt Management are CRIMINALS who believe the laws don't apply to them These people are fraudsters and liars and will resort to illegal practices to get revenge on people who dare report them. The National Credit Act section 70 (a) a person’s credit history, including applications for credit, credit agreements to which the person is or has been a party, pattern of payment And the NATIONAL CREDIT Regulations 17.1.3 3. Payment Profile Factual information pertaining to the...

Category : Financial

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Country : South Africa

Hi.I was under Debt Administration for 3 years. Platinum Administrators in Durban was handling my case. I have contacted them requesting answers regarding my accounts. The reply was always the same " we have a look into your account and get back to you". The person who handled my account is Melissa and her overseer was Vanessa Govender. The total amount of money was paid was R20000. My debtors are constantly calling me for payment. If Platinum Administrators suppose to do what they promised,...

Category : Financial

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Country : South Africa

I WAS IN AN ACCIDENT WHERE A TAXI DRIVER DROVE INTO MY CAR. I AM CURRENTLY PAYING MIWWAY INURANCE. I CALLED THE FOLLOWING PEOPLE WHO ALL PROMISED TO CALL ME BACK AS THEY SAID THERE IS NO REFERENCE NUMBER TO GIVE - MARIA PHAHOANE, ELISA KULU, NOSIPHO NGWENYA,GALO BAIKANYO, JANE GERWER, AND MONIQUE SWART WHO PROMISED ME MY CAR WILL BE TRANSFERRED TO THE CORRECT PANEL BEATERS EVENTUALLY AFTER THEY HAVE SAID THEY WOULD DO THAT A WEEK AGO.. STILL TO THIS DAY IT HAS NOT BEEN DONE. SHE YESTERDAY...

Category : Financial

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Country : South Africa

Capitec handed me over to MBD for not paying my loan account ,on the 21st of November 2016 i phoned MBD to inquire about my outstanding balance as i wanted to settle,i was given and amount of R17 494.01 which i made a payment on the 24 November 2016 ,i requested a paid up letter from MBD WHICH I go very happy with service i got from MBD BIG UP HOWEVER CAPITEC OOH MY GOD ,ON THE 28 NOVEMBER 2016 I PHONED CAPITEC AND SPOKE TO LATOYA THOMPSON WHO SAID TO ME THAT I MUST MAIL HER PAID UP LETTER...

Category : Financial

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Country : South Africa

I submitted my claim documents in August 2016 and untill now I have not receiced my money. I contacted then again today and the answer is still the same as every week sins the beginning of November it is still in process. Nobody can tell me how long will it still take. They take your contact details with the promis they will contact you back but still I am waiting for that phone call. How can it take so long????? Please help, I am getting quite desperate.

Category : Financial

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Country : South Africa

This company never updated my address details 2 years ago. We have been transacting on a Balanced Fund Account for 2 years. Now that I update my details again with them, now suddenly they want all types of documents that I can never get a hold of - EVEN AS PATHETIC AS MY LANDLORD's ID DOCUMENT!!!!!!! Net result is that I am unable to close my account with these people. Are they just completely STUPID or are they actually trying to steal my money???????

Category : Financial

(0) Replies

Country : South Africa

PAYOUT OF FUNDS , THROUGH FNB PENSION FUND. CANT GET THROUGH TO THE CALL CENTRE. NOT GETTING THE RIGHT ANSWERS.

Category : Financial

(0) Replies

Country : South Africa

I have upgraded my phone at end off August 2016 which is the month my contract have expired. After numorous consultations and visits at the Bredasdorp vodacom branch who have done the upgrade,they still deduced the BIS(Blackberry) amount(R59) from my account. Four month later and after several calls, visit's and promisses from vodacom to have my money refunded, but to no avail.I feel this comes to fraud by ileagal deducting the money from my account and need to be investigated by the police...

Category : Financial

(0) Replies

Country : South Africa

yesterday i received a call from cikizwa who is working for finchoice, she was extremely rude as she does not know how to treat customers, i dont know if she even received training or you just picked her from the streets and the NERVE to hung up on my ear, while i am still telling her that she need to call me back when she has gathered some manners, because firstly i am not her friend, she does not have customer skills i dont know why is she working with people.. she is not patient she wants...

Category : Financial

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Country : South Africa

I PHONED MIWAY ON THE 12TH OF OCTOBER TO UPDATE MY DETAILS AND CHANGE MY DEBIT ORDER DATE BECAUSE I MOVED TO A NEW HOUSE AND MY SALARY DATE WAS MOVED FROM THE 25THE OF EACH MONTH TO THE LAST DAY OF THE MONTH ON THE 14TH OF OCTOBER I RECEIVED A COVERSHEET FROM MIWAY WITH THE PROOF OF THE UPDATED DETAILS BUT, FROM OCTOBER MONTH EVERYTIME THEY DEBIT MY ACCOUNT ON THE 28TH OF EACH MONTH AND EVERY TIME I NEED TO PHONE AND TELL THE SAME OLD STORY WHICH IN THE END ENDS IN A FIGHT THEY APPOLIGSE FOR...

Category : Financial

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Country : South Africa

I am stephen segubo from Tembisa, i went to birch acress mall at nedbank after i got a letter from a doctor to get financiall assistance from bank because i told him that i have stop order at nedbank, but i was so shocked and suprised because i gave the doctor'sto the manager mr.Nicholas Masuku and he promised me that he will sort out my problem so that i can get my money and pay a doctor but on the following day , there was no money even on the third day and now i do not have a choice...

Category : Financial

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Country : South Africa

Hello Peter i signed a 12 months (01-11-2015 to 31-10-2016) property lease agreement with the aforementioned company in 31st October 2015 to reside in 17 Clarendon Mews,Parow, Cape Town, with an agreed deposit and rental fee per month: R10 500 (refundable deposit) and R5 300 monthly rent. upon arrival i discovered a main bedroom door that was broken on the below part, i immediately captured with my phone and sent the photo to a site Agent that was responsible the moving via MMS, simply...

Category : Financial

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Country : South Africa

So I started with Debt Masters about 2 years ago and since I started there my amount decreased that was outstanding for a couple of months, there after the amount kept increasing and increasing even though I pay. Also I get latency fees from accounts that they should pay and make arrangements(struggled with that for about 3 months), it took them about a year to get the court document sorted and their communications skills are pathetic. I have dealt with John and Kashiefa and no one can give...

Category : Financial

(0) Replies

Country : South Africa

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