Financial Complaints

i purchase a renault gt line last year June 2017 for the past year i had to replace my brake/brake pads three times now my car is going in for a service on friday to replace it for the 3rd time. whenever i speak to a renault rep they telling me they know about the poor quality of the brake pads, they have a lot of new cars that comes in to replace it. why is renault letting us as client's suffer because they put cheap and poor qulity brake pads on the car. i've call the customer care nw...

Category : Financial

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Country : South Africa

We applied for a car yesterday and was told today that my husband has debt review under his name!! It is not the case!! We contacted clearscore, they investigated and "oops" they made a mistake!!!! Sorry.Not good enough!!! We asked for a letter to say that his name is clear, they cannot do that.it will take 24 hours to clear. So I guess we must loose the car? No!!I want to speak to manager!!!!! 0824967021

Category : Financial

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Country : South Africa

I bough some items at pep and paid with my fnb card but they told me it was not taken to pep so it will be refunded back to me within 7 days and I haven't received my money and its been 15 days now and I'm so disappointed with this and that means people must be careful when using their cards at pep.

Category : Financial

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Country : South Africa

I had a vehicle financed by Nedbank MFC. I paid and finished the vehicle through the recovery department. I had paid in surplus of about R4000. I have been trying to get back the surplus money aid back to me since the 30 May 2018 with no success. I have been sent from pillar to post each time given different numbers and different contact persons.

Category : Financial

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Country : South Africa

On the 07 May 2018 my vehicle tracking unit contract with Chase Tracking was cancelled due to the unit no longer communicating. There is a strong possibility that all along I have been paying for a unit that was dysfunctional. I was promised that the debit order due on the 15th May 2018 was cancelled and it will not go through as usual. Contrary to their promise the debit order was processed. I have been trying to get my refund from Chase ever since without any joy. They keep on promising...

Category : Financial

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Country : South Africa

The Pep Store in Sterkspruit deducted R1200 in my grandmother's SASSA card in the beginning of Feb. When she asked for help at the store from the manager, she was told to do a statement from SASSA to show proof. When she got there the statement revealed that on the 31st Dec she was credited that same amount from Pep into her SASSA card. She never received that amount during time and she was shocked when it was deducted from her. Her question is how did they access her SASSA details for them...

Category : Financial

(0) Replies

Country : South Africa

The Pep Store in Sterkspruit deducted R1200 in my grandmother's SASSA card in the beginning of Feb. When she asked for help at the store from the manager, she was told to do a statement from SASSA to show proof. When she got there the statement revealed that on the 31st Dec she was credited that same amount from Pep into her SASSA card. She never received that amount during time and she was shocked when it was deducted from her. Her question is how did they access her SASSA details for them...

Category : Financial

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Country : South Africa

I HAVE A COMPLAINT AGAINST THE SAPE FOR THE UNSCRUPULOUS MANNER IN WHICH THEY CONDUCT THEIR BUSINESS. THE COMPANY SUBMITTED TWO DEBIT ORDERS IN MY ACCOUNT WITHOUT MY AUTHORITY. I DO NOT HAVE BUSINESS AGREEMENT WITH THE COMPANY AND I HAVE NEVER GIVEN THE COMPANY MY BANKING DETAILS AND AS SUCH THEY DO NOT HAVE AUTHORITY TO DEBIT MY ACCOUNT. THEY CONDUCT IS UNLAWFUL AND IS ACTUATED BY MALICE AND FRAUD. THEY ARE MESSING WITH MY CREDIT PROFILE AS THE OTHER DEBITS WAS SUBMITTED WHILST I WAS NOT...

Category : Financial

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Country : South Africa

I've been trying for the last ten months to register for debt counselling but because of bad service, mistakes, incompetency, disorganised practice, I do not get customer service to get the process legal. I have been there numerous times, talking to different consultants, filling in new forms, went to the SAPD for affidavits, sending emails, went to the attorneys to hand over documentation, phoning and follow up. Just to hear that the case was postponed once more because of some work not in...

Category : Financial

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Country : South Africa

GRP02450----Swallows Golf Tour Durban, 17 passengers. I would firstly like to thank Fredelien Heunes for all her help booking this tour. Your on-line booking sometimes keeps returning to a previous page and not allowing one to get further. Thank you Fredelien---you were a star. I would like to point out something I think is 'one sided'. I booked a group of 17 to travel to Durban. I followed all your instructions giving you 17 names for the return trip to Durban. Circumstances changed for...

Category : Financial

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Country : South Africa

Good day i would like to make a complaint against Sassa as i used to get disablity grant .and when i went for my anual check up they declined me and said i can work with the right medication i cant agree to this has i have been on the same medication for 32 years and it has become worse has i have a plastic knee and am deaf in my one ear i would like you to please look in to this and get back to me i went last month to apply for a food pasel and i am still waiting please contact me on 0637360956

Category : Financial

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Country : South Africa

I had an account with Foschini which was handed over with Revericredit and I have been making payments with them every month since October 2017. in December I started receiving calls from Metro Revenue collections and I explained to them that I am paying this account with Revericredit and I asked them to check with Foschini. today I just got a call again and the same lady that I have been explaining this whole situation to is still calling her name is Alinah Mofokeng who very rudely told me...

Category : Financial

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Country : South Africa

I had an account with Foschini and paid it well until I experienced financial problems and couldn't make regular payments. my account was handed with vericredit which I made an arrangement to pay R350.00 every month until my account is settled. I have been making payments since October 2017 but I am not receiving calls Metro Revenue collections asking for the same amount of money which means Foschini handed my account over with two companies. I have called Foschini to rectify this since...

Category : Financial

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Country : South Africa

Send enquiry more than 48 hours ago to wesbank regarding addtional capital payments and recieve no interest. Send detail account number After more than 48 hours feedback was given that they cannot assist me becouse they need the vehicles info, my cell no, postal adres and email. How come they need all this stuff taht is already on the account statement I send then and they have my email as they send monthly ststements. They have the account and can looked into the intrest issue...

Category : Financial

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Country : South Africa

I am trying to sell my MTN shares and CANNOT get contact details or assistance from anyone on how to go about this. My initial request to sell was in November 2017 with Sharepartner and after numerous phonecalls and emails I have been informed now in April that Investec are the people to get hold of. which I cant do as the address given to me doesn't take me to where I'm apparently supposed to be!!

Category : Financial

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Country : South Africa

I registered online with the above company when I went to Pretoria to check paperwork they told me no funds yet on my co, name and yet I paid....Jaco Snyman m: 0721239436 f: 0862311351 a: 34 Sabie Road, Bracken Downs, Gauteng w: centired.co.za e: [email protected] a ref co no... Tracing number 0619637331.....please help ive been waiting since 2015

Category : Financial

(0) Replies

Country : South Africa

Need a Loan, Loans from R50,000 - R10,000,000 00. Get your no obligation FREE quote now! Repayments up to 54 Months. No Collateral, Money paid into your account within 24 hours after approval. For more Info contact us today via email: [email protected]

Category : Financial

(0) Replies

Country : South Africa

Attached the second image

Category : Financial

(0) Replies

Country : South Africa

I don't think I need to get into the background the attached exchange WhattsApp pretty much spells out the issue. I can't seem to upload more that one image and have named my compliant Executive Forex 1 & Executive Forex 2

Category : Financial

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Country : South Africa

My name is Sibongile Njozela, I bought bitcons from altcoin trader and I sold them because I need cash urgently. Its been a month now my profile saying processing. At 1st they've made a comment that I must submit FICA documents which I've attached months ago but anyway I emailed them, then after that I saw another comment saying I've changed my email address I must send a pic with my ID copy close to my face, I did than but still I'm not receiving my money.

Category : Financial

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Country : South Africa

my name is doreen motlogedi.i got a pep plus card.i got money in my card.i realy need to use that money.i go more than 20 times pep store for help,they see the money but they cant help me.bcause they said they dont know what is the problem.head office also dont know who will know.who goona help me.please help.am i make mistake to put money in pep.my phone no 0603594853.

Category : Financial

(0) Replies

Country : South Africa

I Have a 6 months interest free account with Truworths. My outstanding balance was R379.00 which I got from asking at the Branch in Greenstone Mall. I ALWAYS PAID MUCH MORE THAN MY INSTALMENT AMOUNT. Since I do not receive a statement and requested several time for them to email to me. Every time I went back to ask why I still not receive a statement via email the answers was either the did not active or the email address was spelt incorrectly etc etc etc..... I made payment R100.00...

Category : Financial

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Country : South Africa

I rented a car from Avis Ondekkers. 2 days before I returned it I scratched it lightly whilst parking. the scratch was so minor I had to point it out in the spirit of honesty. Lo and behold, I received a text stating I owed the company. I asked for a statement and it stated R3 382.37 and that they will withhold deposit of R1300. I called and spoke to Reagile Mokwena, Snr Admin, I requested that I pay the balance in 4 instalments as this was unexpected. she responded and advised this could...

Category : Financial

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Country : South Africa

good day I opened 2 education investments for my kids in june last year.i received the email last week telling me that the investments have been cancelled.the reason being that I have stopped paying premium.what really shocked me is that the debit orders are still going through.the last debit order was taken on the 1st of this month. I consulted my financial advisor and he referred me to a consultant and she escalated the matter and I was really shocked to their response.they saying I...

Category : Financial

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Country : South Africa

im Eugenia Lebogang Lesufi I went to Telkom in Irene Mall to apply for a Cell phone contract which was R179 per month for 24 months. the sales lady there explained to me that they will give me 100 minutes per month for all networks and if I have finished it then I will have extra R500.00 that I can use to call but it will be deducted from my Bank account, it will only be for the month of October,from November I will only get what my package has.so I made sure that everytime I make sure that...

Category : Financial

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Country : South Africa

My late husband used to work for George Municipality for nearly 40 years. He passed away April 2017 and the death claim in respect of my pension was approved. Since the approval I tried to sort this out with no success. I left messages every single day without getting any results. I have obligations like my phone account medical bills insurance and a lot more. Will you please help me to sort this out

Category : Financial

(0) Replies

Country : South Africa

I have applied for their services I used to communicate with them online at WhatsApp asked information about their services they did not bother to give me info of them or the company and I have already sended them documents of my bank account they started deducting I went and reverse because I wasn't sure whether they are a scam and they refused to communicate I called several times for cancelation I was told they are sending my application through and a consultant will call me between 5-10...

Category : Financial

(1) Replies

Country : South Africa

Hi All in June 2014 I joined administration order since I was not stable financial my depth was R42000 in total and I was paying R1500 under admin. I have been doing follow up with them till last month when they told me that I'm owing them R1532.61 but when I wenter to African Bank I find out that I'm owing R42000 again and I'm confused because the admin told me about R1532 as my outstanding balance for my depth but African Bank got this huge amount of money. I have already paid R 57000 to...

Category : Financial

(0) Replies

Country : South Africa

I had R4000 and I withdrawn R2000 and the other R2000 I did not withdraw but when I wanted the remaining R2000 it was missing. When I inquire about the missing money on the 22nd of September 2017 they consultant said they will investigate as there was no trace of it and i should wait for 48 hours. To date i haven't received my money and the only thing that i receive is the sms indicating bank charges but there was no proper communication there is no money in my account.

Category : Financial

(0) Replies

Country : South Africa

I sent an sms for a new account application and few minutes I received a call for a new application from Ackerman’s. A consultant by the name of Thulisile Phela was very rude to me after I answered the phone and walked out of the office. I believe I could not hear her properly because of the network problem which I cannot have control of it. Thus, the call cut off. She phoned again with anger and shout at me saying why I dropped the phone. She didn't even give me a chance to explain that...

Category : Financial

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Country : South Africa

We settled my Wifes account at Fin Choice,and now they keep on phoning her 4 times a day,and take money from her bank account

Category : Financial

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Country : South Africa

I've being investing money from 2004 with Nedbank, and now I cannot ask for it, because the bank tells me that I need to provide valid reason before I can get my money. They told me that I need to provide with a proof why I need my money and I did that, but they cannot assist me because they claim that the papers I have provided are written by hand even though I got them from the College, because I wanted to pay for my child school fee. The better way for me now is to take all my money and...

Category : Financial

(0) Replies

Country : South Africa

I requested services of Debtbusters in 2016 and after some time pay them R4500 a month I realized that my debts were not being reduced as promised and then cancelled it. I sent them many emails requiting to cancel their services because I am not getting what they promised me. They never reply and I took a decision to stop paying them. I started arrangements to pay my debtors direct as I am now working and can afford to service my debts and they now delayed to cancel my deal with them and...

Category : Financial

(0) Replies

Country : South Africa

I requested services of Debtbusters in 2016 and after some time pay them R4500 a month I realized that my debts were not being reduced as promised and then cancelled it. I sent them many emails requiting to cancel their services because I am not getting what they promised me. They never reply and I took a decision to stop paying them. I started arrangements to pay my debtors direct as I am now working and can afford to service my debts and they now delayed to cancel my deal with them and...

Category : Financial

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Country : South Africa

I have been waitng for my tax refund from SARS it is taking too long. I call the contact centre everyday and have gone back to SARS twice to verify banking details it money i use for all these. SARS does not communicate or update. 1st its 21 days turn around time, then 30days and now thete is no turn around time. im angry and ftustrated. Please help.

Category : Financial

(0) Replies

Country : South Africa

To whom this it may concern, I Ronald Ntombela MD of Themane Business Solutions was supposed to be paid R9936.00 by Two Oaks Consulting. From the bank statements they showed me which i have attached. Payment were done from their FNB Bank account of R 7452 on the 29th of July 2017 R 2484 on the 2nd of August 2017 The payments mentioned above did not get into the account as it was closed due to inactivity. The statement from my STD Bank account also shows that. Upon finding out...

Category : Financial

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Country : South Africa

I WAS OFFERED A TABLET PHONE IN JUNE 2016 AND THE AGREEMENT WAS THAT R119.00 WOULD DEDUCTED FROM MY ACCOUNT. TO MY SURPRISE NOW THEY DEDUCT R148.00 AND ANOTHER AMOUNT RANGING BETWEEN R444.13AND R668.00 PER MONTH.I NEED AN EXPLANATION AND PROOF OF THESE DEDUCTIONS BECAUSE NOW THE CONTRACT HAS BEEN BREACHED AND I WANT TO TAKE THIS TO MY LAWYERS.

Category : Financial

(0) Replies

Country : South Africa

The time of emails he sends to clients: (he dont know what s going on , on my account and after saing it a few times, he will still go on so i sent him an email is capital letter - and this is his response.. Mevrou, Moenie op my skree nie – gaan doen dit by jou huis (verwys hoofletters van jou E-pos). Dis nie ek wat nie my rekenings betaal nie maar jy. Die een rekening gaan terug na 07.11.2015 en die ander een na 22.11.2016. Na deeglike ondersoek by ITC het ek noe vasgestel dat jy...

Category : Financial

(0) Replies

Country : South Africa

I'm afraid that in October my Bill is gonna go up from R625 to R1000 while the whole day We/I'm out of my Place. It is clear that they just think how much they must Bill me/us Protea Water Metering don't use the Meter. problem is that when I send an email none of them Reponds. I wish this Daymare ends now, this is a day light Robbery. or they Water Bill us according where we work? This Service is xtremely Bad. This must be investigated "Disappointed Client".

Category : Financial

(0) Replies

Country : South Africa

I/We leave my Flat every morning from Monday to Friday. In July 2017 Protea Metering billed Me the Amount of R500 something, I emailed my complained to someone that sent Me the Bill. Because I wanted to know why is this Bill hiking this way, unfortunately she never answered Me until today. Again for August, my Water Bill is now R625, I called the Protea Meter Offices after I received my Bill for August, the Admin Lady told Me that where I'm staying each Block Occupants uses one Meter, at the...

Category : Financial

(1) Replies

Country : South Africa

I have an FNB sim card and on the 31-8-2017 I loaded R100 airtime onto my number. Yesterday was 1-9-2017 and my R100 airtime has gone to R7 deductions I never authorized or initiated. When I tried to make enquiries via the telephone the lady operating the call centre for FNB Connect put the phone down on me two times in a row. Seeing that wouldn't get any joy on the phone I went into the bank and was told I must call the FNB Connect number. So no joy finding out who has taken my money off...

Category : Financial

(0) Replies

Country : South Africa

These people have been debiting my account for the past two months. I do not know them and each time I call the number I got from the bank it does not go through. I hate it and want them to be exposed as what they are doing is fraudulent. They just need to stop this nonsense once and for all.

Category : Financial

(0) Replies

Country : South Africa

Omega Finance happily sold their concept to me AUgust 2016. I joined. 2 months were deducted from me, i was told to pay the 3rd month R5000 to another bank account by a specific date. Till then no feed back from them. Creditors repossessed items, others sent summons, and I now i'm currently paying them personally. I requested that Omega Finance kindly remove my name from their system, as they never assisted me. I was told that the lady dealing with my account was released last year but no...

Category : Financial

(1) Replies

Country : South Africa

I lodged a claim on Friday morning for a burst water pipe in wall. A plumber who arrives on Friday at 17h00, only to tell me he cannot fix the problem as it is behind a cupboard. There solution to this problem is for me to switch off the water supply to my entire house for the whole weekend and then to continue this process on Monday. I would like to know how it is that company of your size does not have a carpenter on call over a weekend? The call centre service is...

Category : Financial

(0) Replies

Country : South Africa

I did go onto their website an click on the terms an conditions to go on and see what the interest rate of the loans was. I did receive a e-mail from them but never respond to it because I was not interested. Now I after 8 months i receive a letter of demand from Lifestyle Legal that I am breaching contract. The contacts are a lot of copy and past info and not even a proper need contract. I never complete any form of take up any loans from them. LOAN PICKER SA an Loan and L o a n C o...

Category : Financial

(1) Replies

Country : South Africa

We had a account with ABSA VEHICLE FINANCE FOR OUR Mahindra XUV 500 - 2012 model. I was retrenched 2 times and had a heart attack April 2017. We fallen into arrears but my wife manage to pay the instalment. The 16th August 2017 the Sheriff and Agents of Absa brought a Summons from High court in Pretoria to repossessed the vehicle. We went to the Branch in Witbank and phone head office and was able to pay R20000.00 immediately. No summons was send before and we wasn't aware of repossession.

Category : Financial

(0) Replies

Country : South Africa

I have a medical account of 329 that was not paid by the medical. They ask Credit intel to collect the money and I made arrangements with them on email to pay R471.00 . After that they started to send emails and for every email they charge another amount.On the 20th of July they send more than 4 emails within 3 minutes and add amounts.At this stage they still add amounts to account after I paid the R471.00. They send me a statement, but the amounts they add is unethical. They do not...

Category : Financial

(0) Replies

Country : South Africa

I am very upset with the way sars specifically the one in Soweto next to Bara Mall is, it's pathetic, treating customers so badly. I have been at their office since from the morning just to update banking details. i have waited there up until 15:15pm with no help, and i waited there untill Who knows When????. I understand that im not the only one. When i try to bring the matter with the manager on why such a long wait. she had the nerve of telling me that sars has a better service across the...

Category : Financial

(0) Replies

Country : South Africa

I have been subjected to a useless consultant who was tasked to look after my account because they advertise that they can assist you to get out of debt. needless to say she has failed to do I constantly have to call her for updates and when I do call she doesn't know what's happening on my account. then she promises to call back and never does.ive asked numerous time about very important information about my accounts and she delays in responding or doesn't at all. because of her poor service...

Category : Financial

(0) Replies

Country : South Africa

I NEED TO KNOW FROM SARS WHAT DOES A FUNERAL CLAIM HAVE TO DO WITH A DISEASES ESTATE? WHEN I WENT TO THERE OFFICES I WAS RUDELY TOLD TO BRING A LETTTER FROM THE ESTATE EXECUTOR, FOR WHAT?

Category : Financial

(1) Replies

Country : South Africa