Financial Complaints

I had an account with DMC and was paying them R 2000.00 for my two personal loans as each once was requiring that I pay around R 2100.00 then they told me that they would help me to manage that and have extra in my pocket, but they only managed to pay off one account which was the lowest of the two, and they never paid the other one and until I cancelled my contract with them but my credit status is still reflects as I am their customer.

Category : Financial

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Country : South Africa

I have two vehicles financed with VW Financial services or Wesbank. The one in 2014 the other 2015. I stopped working in August 2018 and informed the bank. In December 2017 I got a call from VW Fin/Wesbank saying my account is in arrears. I Asked the amount and paid it. Stating that I don't get my statements so I don't know if the installments changed. I got a statement sent to my personal e-mail. Mid 2018 I got another call stating I'm in arrears by a huge amount. I asked them what car they...

Category : Financial

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Country : South Africa

I got a call from some guy who said he can help me manage my debt, which wasnt much at the time, i had two cars whoch icould afford, but the offer sounded good at that moment, I asled him to send me the documents as I'd like to read through before i make a decision. When called the following day, i told him i was no longer interested and i didn't want his help.,he said i couldn't because he had already started the process. He threatened that if i didnt sign the papees he'd be taking money...

Category : Financial

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Country : South Africa

I'm very desapointed, I submitted my refund of the repatriation deposit number: B 0740532 which was issued in Cape Town for R 8900.00 on 25 February 2015. Until now I'm still waiting I was told to contact Gordon Hollamby, Christina Songo, George Gorekwang and Rorisang Tlou, but none of them get even reply to email neither phone call!!! This is a pure rubbish I need my money back i'm want to go back to my country i'm done with my studies i really need my money! there are such...

Category : Financial

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Country : South Africa

I asked for cash back at the till yesterday and the speed point declined but the reports on my phone state that the amount was withdrawn at Shoprite ulundi and when i asked what is happening no bodethered to help

Category : Financial

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Country : South Africa

On 19-02-2019 I received 2 messages from Game informing me of 2 purchases made on my store card. I had my card in my possession and had not left the office since logging in. I reported the fraudulent purchases to Game on 0861028889. I was advised that the purchases were made in Mpumalanga and that the case will take 21 days to be resolved. As requested I mailed (on 20-02-2019) a police certified affidavit, Id copy, 3 specimens of my signature, a copy of my Game store card back & front as...

Category : Financial

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Country : South Africa

I was tricked by one of the consultants of Credit Matters saying he wants to check if I qualify for these payments they do for customers on their debts. All to find out the consultant has processed the account without my knowledge and consent. When I asked for them to cancel they asked for cancellation fee, I am still blacklisted because of this, I can't buy a house or car, please someone help. Beware of such scams.

Category : Financial

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Country : South Africa

I called Edgars numerous times regarding my account, I explained to them that I've been unemployed for almost a year and that's the reason i couldn't pay my account. I explained to them that Im starting a new job shortly 01/03/2019. My new employer requested me to contact Edgars and make arrangements and get proof of email stating the agreement has been made for the debt to be paid. 24th February, I went to Edgars personally to do so.i spoke to numerous people who made the arrangements and...

Category : Financial

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Country : South Africa

I called compuscan today regarding my Absa vehicle account which was paid up on the 8 of February asking them to update my profile as I settled the account in full and all the credit bearue already updated my profile ,I have a paid up letter but refused and said must wait for a month even though I have a paid up letter,and the account is affecting me ,I can't be able to buy a car even though I wanted to close all my accounts and clear my name , please see attached paid up letter I requested...

Category : Financial

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Country : South Africa

My son Id 8911245063986 died in a car accident July 2017. Since October 2017 after submitting all neccessary documents claim is still in process. Please help s geyer 0795048731

Category : Financial

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Country : South Africa

Hager werken embalming powder +27786655025 (pink and white) compound/fluids for sale in south Africa Hager Werken Embalming Compounds, Pink and white Powder are General items from Germany. Embalming is the art and science of preserving human remains by treating them in its modern form with chemicals to forestall decomposition. The intention is to keep them suitable for public display at a funeral,for religious reasons, or for medical and scientific purposes such as their use as anatomical...

Category : Financial

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Country : South Africa

i tried to make payments previously on my cellphone banking app. the payment failed. i paid with my credit card. while on the phone Absa phoned me. i phoned back because no voice message was left. got the switchboard and no one to talk to. that night the transfer suddenly went through leaving me to ask for a refund from the shop today i wanted to pay my accounts with online banking on the computer and my account do not access to my account. what is the story????????????????

Category : Financial

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Country : South Africa

This month Telkom is billing me for a cellphone that I do not own, whose number is 0614822058. Their own invoice shows that one of their own employee loaded this information on the 13 November 2018 into my account. They are refusing to check in their own systems who is the employee who committed this act. Instead they are telling me that it is fraud and they are advising me to go to the police and obtain an affidavit. Their fraud department will act once I have the affidavit. I am refusing to...

Category : Financial

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Country : South Africa

On the 12/10/18 I did an upgrade at MTN in Parow , Cape Town. 2-3 weeks later the phone had a problem with the speaker and one of the side of the earphone. I took it MTN in Mutual Park, Pinelands situated inside Old Mutual Head Office Building they took the phone and said they will have feedback 2-3week later. 2 weeks later I went there to check the progress of the phone, the consultant (her name is Didi) said the phone was sent to JHB for inspection she will call them to check and give me...

Category : Financial

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Country : South Africa

Hello Snoxolo Ndaba, All you did was repeat what Emmanuel Sibiya had told me. You avoided answering my direct questions: 1. The contact details of the banking ombudsman 2. Why did you only reverse one fraudulent entry on the 4th May after we complained when there several earlier ones? From what you tell me if the Standard Bank receives a request from another bank wanting you to transfer money from our bank account to another account you simply...

Category : Financial

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Country : South Africa

I've been retrenched and have a policy to cover my installment for 6 months. Every month MFC still deduct the premium from my account and then I have to ask them for a refund. As from the 1st of October I wrote a few letters asking for a refund and they undertook to refund me within 7 to 14 working days, but nothing happens. According to my records the insurance still covers my premium up 'till the first of November 2018. Therefore, by the first of November they will have to refund me with...

Category : Financial

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Country : South Africa

I registered on their website because they assist with loans. I have had no response from any of their lenders. Today I cancelled the service agreement and they have forwarded me a statement for "early settlement" The original agreement was R429 start up and R99 per month for 12 months. The "early settlement" is R429 + 1 month @ R99 and 9 months @ R49. This is totally unfair in my opinion. You register for the service in the hopes you will assisted and then they debit your account....

Category : Financial

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Country : South Africa

I spoke to a lady at customer services last week Wednesday at Accounts department that they need to refund me. She told me that the money will be in my account today but there is nothing paid into my account. I phoned again today and another lady told me that it was not requested so I must wait another 7 days before I will be refund. That is bad service. I do not want to wait another 7 days. It is nit my fault but your company that did not do their job. I want to be refunded today.

Category : Financial

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Country : South Africa

Openweb handed my account over to cred intel. Openweb never send any notification of letter of demand or statement for account. Cred intel send sms only. After email communication indicating will not respond until openweb send me proper accounting doc. Statement was send by email. I paid to openweb the amount on statement R198. intel send a second statement with their cost. Charging me R20 for statement and numerous times the same amount . How im suppose to communicate if they charge...

Category : Financial

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Country : South Africa

My name is Solomon Khunou , I Have account with Jet stores and unfortunately I struggled to pay my account and it was handed over to MBDInc debr collectors.My Hand over balance was +- 6200 and so far I paid over R5000 to MBDInc but when I request them to give me my balance it is still standing on R4100.i Just want to find out why my balance is not decreasing.

Category : Financial

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Country : South Africa

More than 6 weeks ago a call was logged to Mercedes Benz SA on a break down of a brand new Sprinter in Mosambic. Several calls and mails and lots of promises that they will get back to you and still no idea on what the status of the Sprinter is apart from that I know the Sprinter is standing at the dealership in Mosambic. Is this how a company like Mercedes treat there clients?

Category : Financial

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Country : South Africa

For the past 6 months I do not receive any or nearly nothing mail. I must pay a lot of interest on my accounts, because I forever received it very late. I am staying in Deben, and we never had any problems with the postal services from Kathu. Everything was great and on time with the satellite post office we had. Then it closed down about 5 years back. With the pathetic services from Kathu, I hardly receive any post at all. Can you please look into this as a matter of urgency.....

Category : Financial

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Country : South Africa

Good day, For over 2 months, I have been trying to close my acc with telkom however this does not happen. First they bill me incorrect amounts and send statements that does not correspond with deductions on my acc. I went to the stores to dispute and called the contact centres however I have not been helped. The were times I reversed the amounts owed because I did not understand that how can a subscrption of R199 could jump to R600 or sometimes R900. I have then let this go and dicided to...

Category : Financial

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Country : South Africa

I am totaly frastrated with the service i have received from FNB A friend deposited money to me through the FNB Ewallet I did not recieve it the atm made a noise as if the money was coming out and it never came out. The incident hapened on the 24th july 2018 and I called them same time of the incident. They said they will resend me the new pin in 24h00 of which Inever recieved it. I called them again after 24h00 on the 26th of July 2018. Mpho said she will send the matter for...

Category : Financial

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Country : South Africa

I have descriped at Debtworks to help with my credit a few years back. I found out that after 3month that Debtworks did not pay the creditors. So I sold my car and payed off my own debt. No its 5years later and my name is still not cleared. What can I do

Category : Financial

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Country : South Africa

Beginning 2014 I contacted No More Debt to assist with a voluntary sequestration process. I signed a debit order and my account was credited for 18 months and end 2015 I payed them R56 000 and they were supposed to pay this money over to the Trustees om my account upon request of the Trustee (I have a court order to this affect) October 2017 I contacted the Trustee to enquire about the finalizing of my L&D account only to find out that since 2014 not one cent was paid over to the...

Category : Financial

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Country : South Africa

My car was financed by wesbank and was written off in a accident the insurance paid out to wesbank but there was a shortfall. so i called in and was given 2 options of paying back this shortfall no 1 is i pay my regular installment till its paid up or no 2 i pay half of my original installment and i went with no2 as i still have to pay the other car witch i had to buy for me to get to work. i paid this agreed amount every month for 4 months then i got my monthly credit report wesbank listed...

Category : Financial

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Country : South Africa

i purchase a renault gt line last year June 2017 for the past year i had to replace my brake/brake pads three times now my car is going in for a service on friday to replace it for the 3rd time. whenever i speak to a renault rep they telling me they know about the poor quality of the brake pads, they have a lot of new cars that comes in to replace it. why is renault letting us as client's suffer because they put cheap and poor qulity brake pads on the car. i've call the customer care nw...

Category : Financial

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Country : South Africa

We applied for a car yesterday and was told today that my husband has debt review under his name!! It is not the case!! We contacted clearscore, they investigated and "oops" they made a mistake!!!! Sorry.Not good enough!!! We asked for a letter to say that his name is clear, they cannot do that.it will take 24 hours to clear. So I guess we must loose the car? No!!I want to speak to manager!!!!! 0824967021

Category : Financial

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Country : South Africa

I bough some items at pep and paid with my fnb card but they told me it was not taken to pep so it will be refunded back to me within 7 days and I haven't received my money and its been 15 days now and I'm so disappointed with this and that means people must be careful when using their cards at pep.

Category : Financial

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Country : South Africa

I had a vehicle financed by Nedbank MFC. I paid and finished the vehicle through the recovery department. I had paid in surplus of about R4000. I have been trying to get back the surplus money aid back to me since the 30 May 2018 with no success. I have been sent from pillar to post each time given different numbers and different contact persons.

Category : Financial

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Country : South Africa

On the 07 May 2018 my vehicle tracking unit contract with Chase Tracking was cancelled due to the unit no longer communicating. There is a strong possibility that all along I have been paying for a unit that was dysfunctional. I was promised that the debit order due on the 15th May 2018 was cancelled and it will not go through as usual. Contrary to their promise the debit order was processed. I have been trying to get my refund from Chase ever since without any joy. They keep on promising...

Category : Financial

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Country : South Africa

The Pep Store in Sterkspruit deducted R1200 in my grandmother's SASSA card in the beginning of Feb. When she asked for help at the store from the manager, she was told to do a statement from SASSA to show proof. When she got there the statement revealed that on the 31st Dec she was credited that same amount from Pep into her SASSA card. She never received that amount during time and she was shocked when it was deducted from her. Her question is how did they access her SASSA details for them...

Category : Financial

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Country : South Africa

The Pep Store in Sterkspruit deducted R1200 in my grandmother's SASSA card in the beginning of Feb. When she asked for help at the store from the manager, she was told to do a statement from SASSA to show proof. When she got there the statement revealed that on the 31st Dec she was credited that same amount from Pep into her SASSA card. She never received that amount during time and she was shocked when it was deducted from her. Her question is how did they access her SASSA details for them...

Category : Financial

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Country : South Africa

I HAVE A COMPLAINT AGAINST THE SAPE FOR THE UNSCRUPULOUS MANNER IN WHICH THEY CONDUCT THEIR BUSINESS. THE COMPANY SUBMITTED TWO DEBIT ORDERS IN MY ACCOUNT WITHOUT MY AUTHORITY. I DO NOT HAVE BUSINESS AGREEMENT WITH THE COMPANY AND I HAVE NEVER GIVEN THE COMPANY MY BANKING DETAILS AND AS SUCH THEY DO NOT HAVE AUTHORITY TO DEBIT MY ACCOUNT. THEY CONDUCT IS UNLAWFUL AND IS ACTUATED BY MALICE AND FRAUD. THEY ARE MESSING WITH MY CREDIT PROFILE AS THE OTHER DEBITS WAS SUBMITTED WHILST I WAS NOT...

Category : Financial

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Country : South Africa

I've been trying for the last ten months to register for debt counselling but because of bad service, mistakes, incompetency, disorganised practice, I do not get customer service to get the process legal. I have been there numerous times, talking to different consultants, filling in new forms, went to the SAPD for affidavits, sending emails, went to the attorneys to hand over documentation, phoning and follow up. Just to hear that the case was postponed once more because of some work not in...

Category : Financial

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Country : South Africa

GRP02450----Swallows Golf Tour Durban, 17 passengers. I would firstly like to thank Fredelien Heunes for all her help booking this tour. Your on-line booking sometimes keeps returning to a previous page and not allowing one to get further. Thank you Fredelien---you were a star. I would like to point out something I think is 'one sided'. I booked a group of 17 to travel to Durban. I followed all your instructions giving you 17 names for the return trip to Durban. Circumstances changed for...

Category : Financial

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Country : South Africa

Good day i would like to make a complaint against Sassa as i used to get disablity grant .and when i went for my anual check up they declined me and said i can work with the right medication i cant agree to this has i have been on the same medication for 32 years and it has become worse has i have a plastic knee and am deaf in my one ear i would like you to please look in to this and get back to me i went last month to apply for a food pasel and i am still waiting please contact me on 0637360956

Category : Financial

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Country : South Africa

I had an account with Foschini which was handed over with Revericredit and I have been making payments with them every month since October 2017. in December I started receiving calls from Metro Revenue collections and I explained to them that I am paying this account with Revericredit and I asked them to check with Foschini. today I just got a call again and the same lady that I have been explaining this whole situation to is still calling her name is Alinah Mofokeng who very rudely told me...

Category : Financial

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Country : South Africa

I had an account with Foschini and paid it well until I experienced financial problems and couldn't make regular payments. my account was handed with vericredit which I made an arrangement to pay R350.00 every month until my account is settled. I have been making payments since October 2017 but I am not receiving calls Metro Revenue collections asking for the same amount of money which means Foschini handed my account over with two companies. I have called Foschini to rectify this since...

Category : Financial

(0) Replies

Country : South Africa

Send enquiry more than 48 hours ago to wesbank regarding addtional capital payments and recieve no interest. Send detail account number After more than 48 hours feedback was given that they cannot assist me becouse they need the vehicles info, my cell no, postal adres and email. How come they need all this stuff taht is already on the account statement I send then and they have my email as they send monthly ststements. They have the account and can looked into the intrest issue...

Category : Financial

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Country : South Africa

I am trying to sell my MTN shares and CANNOT get contact details or assistance from anyone on how to go about this. My initial request to sell was in November 2017 with Sharepartner and after numerous phonecalls and emails I have been informed now in April that Investec are the people to get hold of. which I cant do as the address given to me doesn't take me to where I'm apparently supposed to be!!

Category : Financial

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Country : South Africa

I registered online with the above company when I went to Pretoria to check paperwork they told me no funds yet on my co, name and yet I paid....Jaco Snyman m: 0721239436 f: 0862311351 a: 34 Sabie Road, Bracken Downs, Gauteng w: centired.co.za e: [email protected] a ref co no... Tracing number 0619637331.....please help ive been waiting since 2015

Category : Financial

(0) Replies

Country : South Africa

Need a Loan, Loans from R50,000 - R10,000,000 00. Get your no obligation FREE quote now! Repayments up to 54 Months. No Collateral, Money paid into your account within 24 hours after approval. For more Info contact us today via email: [email protected]

Category : Financial

(0) Replies

Country : South Africa

Attached the second image

Category : Financial

(0) Replies

Country : South Africa

I don't think I need to get into the background the attached exchange WhattsApp pretty much spells out the issue. I can't seem to upload more that one image and have named my compliant Executive Forex 1 & Executive Forex 2

Category : Financial

(0) Replies

Country : South Africa

My name is Sibongile Njozela, I bought bitcons from altcoin trader and I sold them because I need cash urgently. Its been a month now my profile saying processing. At 1st they've made a comment that I must submit FICA documents which I've attached months ago but anyway I emailed them, then after that I saw another comment saying I've changed my email address I must send a pic with my ID copy close to my face, I did than but still I'm not receiving my money.

Category : Financial

(0) Replies

Country : South Africa

my name is doreen motlogedi.i got a pep plus card.i got money in my card.i realy need to use that money.i go more than 20 times pep store for help,they see the money but they cant help me.bcause they said they dont know what is the problem.head office also dont know who will know.who goona help me.please help.am i make mistake to put money in pep.my phone no 0603594853.

Category : Financial

(0) Replies

Country : South Africa

I Have a 6 months interest free account with Truworths. My outstanding balance was R379.00 which I got from asking at the Branch in Greenstone Mall. I ALWAYS PAID MUCH MORE THAN MY INSTALMENT AMOUNT. Since I do not receive a statement and requested several time for them to email to me. Every time I went back to ask why I still not receive a statement via email the answers was either the did not active or the email address was spelt incorrectly etc etc etc..... I made payment R100.00...

Category : Financial

(0) Replies

Country : South Africa

I rented a car from Avis Ondekkers. 2 days before I returned it I scratched it lightly whilst parking. the scratch was so minor I had to point it out in the spirit of honesty. Lo and behold, I received a text stating I owed the company. I asked for a statement and it stated R3 382.37 and that they will withhold deposit of R1300. I called and spoke to Reagile Mokwena, Snr Admin, I requested that I pay the balance in 4 instalments as this was unexpected. she responded and advised this could...

Category : Financial

(0) Replies

Country : South Africa

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