Financial Complaints

Hi, To whom it may concern I find it very disturbing that this institution could not provide me with any rules regarding their bets of their one off their games Powerball. After several arguments with their managements today no information was provided for me and was referred to their head office. I was again disappointed with several calls( 8) spoke with the switchboard with a lady with the name Nicolette and was then refer to the lotto derpartment. The gentleman I spoke to was Blessing very...

Category : Financial

(6) Replies

Country : South Africa

I registered my company and for Bookkeeping and accounting with www.corp.co.za and their sister company www.fixedaccounting.co.za in 2014....been using them till 2017. The firm charged me a monthly fee for the bookkeeping.....i received my profit and loss report for the first few months via email.....after a while they stopped doing so. Trusting that this firm would look after there customers i believe i was just a number in there books. 9 Jan 2014 i received an email stating i...

Category : Financial

(6) Replies

Country : South Africa

Hi there, I received an sms from Loan SA Centre. I applied for the loan of R50K and it was approved but had to pay an admin fee of R1910 into an Capitec account or ewallet to his phone I did a transfer to the account supplied which was a Capitec account. Thereafter they kept on asking for more money which I ewallet to them. In total I transferred R14680.00 to them and now they wanted R5100.00 more . I asked them to cancel the whole deal and wanted my money back but they were very rude...

Category : Financial

(7) Replies

Country : South Africa

I am Johann Bornman celnr 0844594076.In November 2016 i paid my Rcs account in full R23000 after they handed me over to Munnik Basson Dagama Inc. On the 28 November 2016 i received a letter from the attorneys that everything is settled and that i don't have to worry. It took me deep into february 2017 to fix my name at Transunion the credit bureau. Today 30 March i received a sms from the attorneys. Yet again RCS handed me over. The amount R4000 something. When i asked the lady Sam at Rcs...

Category : Financial

(8) Replies

Country : South Africa

I don't know how many times must I ask fnb to stop debiting my account before month end for their charges. I get paid last day of the month, I requested 3 to 4 months ago clearly at the branch, again it happened this month causing my account to be on credit and cost me charges. I went to your slow service branch in canal walk to sort this and it was done for only three month and there now it starts again. am not using my account like I use to as I am also running away from your costly bank...

Category : Financial

(7) Replies

Country : South Africa

Good day, I made an arrangement with Game to deduct R750.00 monthly on my account and decided to do their own thing and deduct R1200.00, because they have my bank details. When I contact them regarding this they have lots of stories to tell only to say I am in arrears with them and that is why they deducted it. What must I do as I never gave them the authority do deduct R1200.00 and they refuse to give my money back.

Category : Financial

(5) Replies

Country : South Africa

Good day, I made an arrangement with Game to deduct R750.00 monthly on my account and decided to do their own thing and deduct R1200.00, because they have my bank details. When I contact them regarding this they have lots of stories to tell only to say I am in arrears with them and that is why they deducted it. What must I do as I never gave them the authority do deduct R1200.00 and they refuse to give my money back.

Category : Financial

(2) Replies

Country : South Africa

I wanted to sell Avon and I didn't received the box about 3months I received a call to saying when I m going to pay my Avon account but I told the I haven't received any box. Apparently the box is deliver in a wrong address the lady of that house sign it and took the box and used the other things .I did take the thing that was left and send back to Avon and now they saying I must pay R797.31 for what I did received the box and I m not got to pay for the things I did use. They must contact the...

Category : Financial

(37) Replies

Country : South Africa

A Closed Corporation in a family member's estate owns an undeveloped property in the South Coast. When the property market collapsed in 2008/9, buyers at the South Coast specifically became very scarce. We had the property listed at various estate agencies for 5 years, with no luck selling. Finally, the Closed Corporation was placed into liquidation, since paying the levies and rates and taxes for the property in question was no longer financially sound for such an extended period without...

Category : Financial

(5) Replies

Country : South Africa

I used to buy my prepaid electricity through Prepaid24Online for more than a year now. Same details, banking, meternumber, municipality, bank account etc. Paid for a prepaid purchase R2 500 on 14.03.2017 and received the activation code within minutes. a Day later, 15.03.2017 I bought  prepaid electricity for the same amount, R2 500. Then my problems start. I could on a number of attempts not extract a Activation code from Prepaid24Online. They asked for proof of payment which I sent them,...

Category : Financial

(3) Replies

Country : South Africa

THIS IS NOT A COMPLAINT BUT A COMPLIMENT FOR EXCELLENT FRIENDLY SERVICE BY MRS CARON LANCASTER OF THE STANDARD BANK FICKSBURG BRANCH. SHE REALLY IS AN ASSET TO STANDARD BANK.

Category : Financial

(4) Replies

Country : South Africa

I was appointed by the master of the high court in bloemfontein as the Executorship of my late wife's estate . Standard bank was doing the paperwork but now they are not talking to me and keep sending me from pillar to post . The money in the bank that was with FNB has been moved to them and they are playing games . Its 3 years now and fNB wanted to give me my money with all paperwork in place . Nadine Heyneke from standard bank in bloemfontein seems to racist to talk to me now . Its about...

Category : Financial

(5) Replies

Country : South Africa

absa bank it takes absa bank over i month to release my guarantees after closing of accounts the worse service ever received from absa corporate div. the bank has a don't care attitude

Category : Financial

(8) Replies

Country : South Africa

Absa Bank (Northam branch) client services department is giving a very bad service to their clients and don't care at all even if you complaint they will tell you that the is nowhere you can complaint because they don't have a branch manager now you are just waiting your time to complain. Every day there are three ladies at work for client services but always only one is working, others will be going out to town or busy in a kitchen or roving around and they will be relieving each other...

Category : Financial

(3) Replies

Country : South Africa

i paid an account and upon reviewing my statement i found that every month, my balance was going up instead of down. when i enquired, i found that i was paying for a life insurance policy. i have tried to contact the call centre and even the head office, with no joy. there has been a lot of money deducted and all i want is to be refunded the amount. they should not say that they have a customer care centre, as this customer has not been cared for.

Category : Financial

(0) Replies

Country : South Africa

Cancelled my funeral policy today but stdbank cannot refund my recent debits of 03/03/2017 with an excuse and my salary goes into their account thinking of closing that too as I am their client and treated like dirt

Category : Financial

(0) Replies

Country : South Africa

When I tried to get a loan from my bank, FNB, it was not granted because according to them there was a "misconduct" on my name. I had to contact Transunion to find out what it was. They told me that I was blacklisted by Foshini for a Funeral Policy that I took out. I have never taken out such a policy. I contacted Foshini's and spoke to Tanya Coetzee at 021 9387666. She said that the matter would be fixed.She said she will send a letter to say that everything was taken off and that the case...

Category : Financial

(0) Replies

Country : South Africa

Dear peter. I got divorced on 05 Nov. 2016. I submitted my doc on 22 Nov. Upon enquiry I was told that my doc were only attended to on 16 Jan. Payment expected by 16 March. 60 days after capturing. On 16 Feb I submitted my new banking details. On 24 Feb I enquired about update of my banking details. Confirmation was given that it was updated. I was told that it can take up to 6 months for payment as they have a backlog. In Jan I was told that my doc are with legal and is ready for pay-out....

Category : Financial

(0) Replies

Country : South Africa

Dear peter. I got divorced on 05 Nov. 2016. I submitted my doc on 22 Nov. Upon enquiry I was told that my doc were only attended to on 16 Jan. Payment expected by 16 March. 60 days after capturing. On 16 Feb I submitted my new banking details. On 24 Feb I enquired about update of my banking details. Confirmation was given that it was updated. I was told that it can take up to 6 months for payment as they have a backlog. In Jan I was told that my doc are with legal and is ready for pay-out....

Category : Financial

(0) Replies

Country : South Africa

I have had the most frustrating experience with liberty life regarding my provident fund. I have been waiting since last year September and I am still waiting on them . my withdrawal forms were completed and sent last year. its a new year and almost two months in the new year and I am still waiting. I have been in contact with liberty life many times and not once was in formed that I had needed a confirmation letter from home affairs regarding my surname change, it was only brought to my...

Category : Financial

(0) Replies

Country : South Africa

Deposited a cheque last week into fnb account till now funds are not available in my account just the balance shown is the cheque amount but already has been subtracting smaller amounts from the balance. When will this cheque amount be available to me? When there's no more money left in my account because bank fees and other fees are just get subtracted from the balance. I was told by Thursday it with be cleared in my account till now its not. Disgusting service

Category : Financial

(0) Replies

Country : South Africa

On Friday the 10th February me and my husband put in a days leave to take my vehicle to Tata Boksburg for a service. I fetched my vehicle the same day in the afternoon. On Saturday morning I noticed that my vehicles body was full of stripes. (The chemicals they used) when they washed my vehicle was not properly rinsed. On Monday morning the 13th February I phoned Tata Boksburg and spoke to Richard, I explained and he was happy to fix my car (do a valet) but I had to take my car to Tata...

Category : Financial

(0) Replies

Country : South Africa

I would like to warn people against applying for a loan through Loan Hub. They somehow, through their website, claim that applicants have committed to a "Service Package" They then send you letters of demand from Life Style Legal for something you know nothing about. Their is no sign or signature indicating a commitment on the "contract" but they are threatening a summons. Be aware! The problem is that I don't even know where the apparent commitment on the documentation is! Leslie

Category : Financial

(0) Replies

Country : South Africa

Hellooo Peter: I am 70yr old lady, I am so upset with Momentum Wealth investment, they paid my a dirty game, on the 17janaury 2017 I went 2 FNB 2 findout if I have any funds in my Acc, so gave me a statement that shows that I have R2,223,64 due 2 me, so I put notice in 2 receive my money so they told me that I have 2 wait 5days than the money will be in my Acc, I waited 10days still nothing, so I went 2 findout wht is happenning, they told me that they made a mistake, I dnt have funds, the...

Category : Financial

(0) Replies

Country : South Africa

Hi I joined credit clear - lifepowe in October 2016 and they promised me to clear my name on credit bureau.They told me to pay initial payments of R799 for two months which I did for November and December 2016 and they said it will be done over two weeks after payments.Than they called again and told me they communicating with my creditors and they getting balances and I need to pay them R 467 for their lawyers which is Life power and I made the first installment in January 2017. They than...

Category : Financial

(0) Replies

Country : South Africa

My mom died on the 16/01/2017. On the 18/01/2017 I went to Stardard bank in Boksburg where my mom normally transact and where she opened her savings account & her funeral plan.I waited for an hour since there was only one consultant and they had system errors. Eventually we got helped by a lady not very competent & with utmost disgust I had to learn that the funeral policy is cancelled.How is this possible??? I have been transferring money into my mom`s account every month to ensure that...

Category : Financial

(0) Replies

Country : South Africa

I’m really disappointed in the bad service from RMCS. Edgars is very quick to take my money monthly for something I did not approve off but when it comes to paying back to customer it takes forever especially if RMCS call centres tells you it takes 24 – 48 hours and its been 12 days ALREADY. I’ve been phoning almost every day for my refund and every time they tell me the will log the refund OR someone from the admin department did try to phone me and could not get hold of me and...

Category : Financial

(0) Replies

Country : South Africa

directaxis approached me telephonically to take out a loan. we decided to try them. they were very quick to call me regarding all my financials etc. once loan was provincially approved and needed to submit relevent documents to them, which i have- I have'nt heard a word for a week now. i have tried calling numerous times , they keep you on hold for 20 min +, no response to emails. why try promote your service if there is no follow up

Category : Financial

(0) Replies

Country : South Africa

Seriously need assistance, my son's account is dormant and money was transferred to the account. 1. He was inactive(medical reasons) for a while and had no mobile phone. He lost his id documents but holds a valid Driver License and also a temporary ID supplied by Home Affairs, which is not accepted at Capitec. What can be done to solve this problem as we cannot wait for the original ID the money is needed now. 2 We have moved to Pretoria and living with family and don't have proof of...

Category : Financial

(0) Replies

Country : South Africa

Hi, Last Saturday my sister was trying to withdraw money but before putting in the amount something happened the card was blocked. the moment she realised the called the Capitec bank call centre to officially block her card but before she kew it R10k was gone, funny enough she was on the other side of town and the monet was withdrawn from the other side of town. The first withdrawal was R3k and then others followed in R1k each amounting to R10k The bank said it will take them 11 days to...

Category : Financial

(0) Replies

Country : South Africa

Family Funeral was opened using my detail at one of the Old Mutual branches,I only saw this when I went to withdraw my savings with them, I was told in order to get the refund I must open a fraud case of which I did,part of them investigating you will be asked to submit this,when you done they will ask for something else,now they tell me my claim we decline because I did not submit something else,to make matters worse whoever did this chose the wrong day for a debit order now my credit...

Category : Financial

(0) Replies

Country : South Africa

I opened a account with Jet cosmo City last year may(2016) and the account came with financial services which I wasn't aware of thereafter I went back to the store to cancell the services ,I was told the cancellation went well but to my surprise every month I pay for those same services I cancelled .On the 10th of January 2017 I went back to the store to try and cancell again and was assisted by kgoboso masakala but I didn't get the help I need after waiting for 4hours. I went back On the...

Category : Financial

(0) Replies

Country : South Africa

at 02.59 on the 8th of January I received a sms from Blue Finance Homm loans which woke me at this terrible hour - this is the second time that they have approached me at this ungodly hour - is totally unacceptable and I need to have this reported. When I contacted them today they repeatedly put the phone down on me. their cell number is 0633134073 and e-maul address is [email protected] THEN AGAIN at BRUMA FINANCE contacted me at 1.4 am and I suspect that this is the same...

Category : Financial

(0) Replies

Country : South Africa

In July 2016 I submitted the divorce claims to Alexander Forbs, their forms and the personnel I spoke to, told me that the process takes sixty days, when sixty days was complete and I had not received anything from them, I went to their offices personally, where they told me my documents were put on hold as they did not have all the required documents, nobody called me for this. upon further investigation though they found out the problem was on their side, I had in fact submitted all the...

Category : Financial

(0) Replies

Country : South Africa

AS LOAN DEDUCTED MY SALARY BECUASE THEY SAY I TOOK A LOAN WITH THEM WHERE AS I DID NOT AND THEY REFUSING TO ASSIST THEY KEEP ON TRANSFERING ME FROM PILLER TO POST. PERSON RESPONSIBLE IS SLINDILE AND MAXEEN AMELIA ADVISED SHE WILL MAKE A FOLL UP FOR ME AND PROVIDE FEEDBACK AND AM STILL WAITING

Category : Financial

(0) Replies

Country : South Africa

DMC Debt Management are CRIMINALS who believe the laws don't apply to them These people are fraudsters and liars and will resort to illegal practices to get revenge on people who dare report them. The National Credit Act section 70 (a) a person’s credit history, including applications for credit, credit agreements to which the person is or has been a party, pattern of payment And the NATIONAL CREDIT Regulations 17.1.3 3. Payment Profile Factual information pertaining to the...

Category : Financial

(0) Replies

Country : South Africa

Hi.I was under Debt Administration for 3 years. Platinum Administrators in Durban was handling my case. I have contacted them requesting answers regarding my accounts. The reply was always the same " we have a look into your account and get back to you". The person who handled my account is Melissa and her overseer was Vanessa Govender. The total amount of money was paid was R20000. My debtors are constantly calling me for payment. If Platinum Administrators suppose to do what they promised,...

Category : Financial

(0) Replies

Country : South Africa

I WAS IN AN ACCIDENT WHERE A TAXI DRIVER DROVE INTO MY CAR. I AM CURRENTLY PAYING MIWWAY INURANCE. I CALLED THE FOLLOWING PEOPLE WHO ALL PROMISED TO CALL ME BACK AS THEY SAID THERE IS NO REFERENCE NUMBER TO GIVE - MARIA PHAHOANE, ELISA KULU, NOSIPHO NGWENYA,GALO BAIKANYO, JANE GERWER, AND MONIQUE SWART WHO PROMISED ME MY CAR WILL BE TRANSFERRED TO THE CORRECT PANEL BEATERS EVENTUALLY AFTER THEY HAVE SAID THEY WOULD DO THAT A WEEK AGO.. STILL TO THIS DAY IT HAS NOT BEEN DONE. SHE YESTERDAY...

Category : Financial

(0) Replies

Country : South Africa

Capitec handed me over to MBD for not paying my loan account ,on the 21st of November 2016 i phoned MBD to inquire about my outstanding balance as i wanted to settle,i was given and amount of R17 494.01 which i made a payment on the 24 November 2016 ,i requested a paid up letter from MBD WHICH I go very happy with service i got from MBD BIG UP HOWEVER CAPITEC OOH MY GOD ,ON THE 28 NOVEMBER 2016 I PHONED CAPITEC AND SPOKE TO LATOYA THOMPSON WHO SAID TO ME THAT I MUST MAIL HER PAID UP LETTER...

Category : Financial

(0) Replies

Country : South Africa

I submitted my claim documents in August 2016 and untill now I have not receiced my money. I contacted then again today and the answer is still the same as every week sins the beginning of November it is still in process. Nobody can tell me how long will it still take. They take your contact details with the promis they will contact you back but still I am waiting for that phone call. How can it take so long????? Please help, I am getting quite desperate.

Category : Financial

(0) Replies

Country : South Africa

This company never updated my address details 2 years ago. We have been transacting on a Balanced Fund Account for 2 years. Now that I update my details again with them, now suddenly they want all types of documents that I can never get a hold of - EVEN AS PATHETIC AS MY LANDLORD's ID DOCUMENT!!!!!!! Net result is that I am unable to close my account with these people. Are they just completely STUPID or are they actually trying to steal my money???????

Category : Financial

(0) Replies

Country : South Africa

PAYOUT OF FUNDS , THROUGH FNB PENSION FUND. CANT GET THROUGH TO THE CALL CENTRE. NOT GETTING THE RIGHT ANSWERS.

Category : Financial

(0) Replies

Country : South Africa

I have upgraded my phone at end off August 2016 which is the month my contract have expired. After numorous consultations and visits at the Bredasdorp vodacom branch who have done the upgrade,they still deduced the BIS(Blackberry) amount(R59) from my account. Four month later and after several calls, visit's and promisses from vodacom to have my money refunded, but to no avail.I feel this comes to fraud by ileagal deducting the money from my account and need to be investigated by the police...

Category : Financial

(0) Replies

Country : South Africa

yesterday i received a call from cikizwa who is working for finchoice, she was extremely rude as she does not know how to treat customers, i dont know if she even received training or you just picked her from the streets and the NERVE to hung up on my ear, while i am still telling her that she need to call me back when she has gathered some manners, because firstly i am not her friend, she does not have customer skills i dont know why is she working with people.. she is not patient she wants...

Category : Financial

(0) Replies

Country : South Africa

I PHONED MIWAY ON THE 12TH OF OCTOBER TO UPDATE MY DETAILS AND CHANGE MY DEBIT ORDER DATE BECAUSE I MOVED TO A NEW HOUSE AND MY SALARY DATE WAS MOVED FROM THE 25THE OF EACH MONTH TO THE LAST DAY OF THE MONTH ON THE 14TH OF OCTOBER I RECEIVED A COVERSHEET FROM MIWAY WITH THE PROOF OF THE UPDATED DETAILS BUT, FROM OCTOBER MONTH EVERYTIME THEY DEBIT MY ACCOUNT ON THE 28TH OF EACH MONTH AND EVERY TIME I NEED TO PHONE AND TELL THE SAME OLD STORY WHICH IN THE END ENDS IN A FIGHT THEY APPOLIGSE FOR...

Category : Financial

(0) Replies

Country : South Africa

I am stephen segubo from Tembisa, i went to birch acress mall at nedbank after i got a letter from a doctor to get financiall assistance from bank because i told him that i have stop order at nedbank, but i was so shocked and suprised because i gave the doctor'sto the manager mr.Nicholas Masuku and he promised me that he will sort out my problem so that i can get my money and pay a doctor but on the following day , there was no money even on the third day and now i do not have a choice...

Category : Financial

(0) Replies

Country : South Africa

Hello Peter i signed a 12 months (01-11-2015 to 31-10-2016) property lease agreement with the aforementioned company in 31st October 2015 to reside in 17 Clarendon Mews,Parow, Cape Town, with an agreed deposit and rental fee per month: R10 500 (refundable deposit) and R5 300 monthly rent. upon arrival i discovered a main bedroom door that was broken on the below part, i immediately captured with my phone and sent the photo to a site Agent that was responsible the moving via MMS, simply...

Category : Financial

(0) Replies

Country : South Africa

So I started with Debt Masters about 2 years ago and since I started there my amount decreased that was outstanding for a couple of months, there after the amount kept increasing and increasing even though I pay. Also I get latency fees from accounts that they should pay and make arrangements(struggled with that for about 3 months), it took them about a year to get the court document sorted and their communications skills are pathetic. I have dealt with John and Kashiefa and no one can give...

Category : Financial

(0) Replies

Country : South Africa

Hi Shocking service from them - no reply on emails regarding payment. R735.55 dated 17.10.2016 to our account and continually keep telling us the same thing and do then nothing about it , this matter has not been resolved as yet. Reference number - Multichoice-reply- [#8277623]

Category : Financial

(0) Replies

Country : South Africa

I want to express my utmost dissatisfaction with the service I received from Capitec branch in centurion lifestyle I went in to the branch yesterday around 17:00 wanted to increase my limit consultants Pretty baloyi and Nomfundo Seyd and Branch manager Cleeve told me that they wil not assist me and indeed I left without been assisted.

Category : Financial

(0) Replies

Country : South Africa