Financial Complaints

Poor service from incompetent staff and management of MTN from Kuruman Branch. I bought a phone from MTN on the 18th of May 2016, till to date I never got any call updating me on the progress of my application. Only when I visit the branch I can get an update. To make matters worse a week ago I went to escalate the issue to their manager (Lourika), who made matters worse she shouted at me as if I don't know what I am looking for. Today I was really emotional as I since escalated the issue to...

Category : Financial

(1) Replies

Country : South Africa

Like Standard Bank this department is just as useless as all the other sections. On the same day I put money into my Standard Bank account, this departments debit order came through only the following day was it rejected because when is came in there was insufficient funds but 24 hours later it had been corrected. THIS IS THE FIRST TIME IT HAS HAPPENED AND THIS PATHETIC OUTFIT REFERS TO ME AS A DELINQUENT. Today I have struggled to get a final balance to pay them, they have charged the full...

Category : Financial

(0) Replies

Country : South Africa

I have been paying barrette and Associate R500.00 a month since January 2016 and fax the proof of payment on a monthly basis (find attached the proof). When I call them today my payments are not allocated and every time when I call there's accuses. I spoke to the following people, Makkie, Eocious, and the supervisor.

Category : Financial

(0) Replies

Country : South Africa

hello peter on the 21st of May I withdraw money at the Avaton Mall, the money was reversed I did not get the money, I went inside the branch, they told me about the 7days waiting period, I was desparate I needed that money for my child transport it an inconvenience, when am in the branch they tried to contact the call centre however they were unhelp full, people in that branch are helpfull, however FNB don't care about their clients,why didn't the call center assist? I am still waiting for...

Category : Financial

(0) Replies

Country : South Africa

Vodacom has NOT been giving me airtime nor Data, but for the past 2 Months they have been debiting my bank account even when I sincerely asked them to cancel my contract when it expires. I called them on the 29 March 2016 Ref#1-4560297951 and 12 April 2016 Ref# 1-5399337731 1-5399878522, asking them to close my account as it was expiring on the 31 March, I even called them last year (2015)when they kept telling me to come for upgrade. Now when I called the retention department they sent me...

Category : Financial

(0) Replies

Country : South Africa

Hi.. i have been paying a retrenchment cover on my woolworths account from 2008. i have been retrenched and woolworths does not want to help..so where is my money that i have been paying woolworths all these years???

Category : Financial

(0) Replies

Country : South Africa

Third party pain off my loan and overpaid them, when I want a refund they are saying they want a letter from the third party of which the third party does not issue those letter as I sign on my contract that if the pay extra I will have to get that from Direct access they are not liable. sent the extract to direct axis but still they can pay me Spoke to [email protected]

Category : Financial

(0) Replies

Country : South Africa

Hi from 2008 i have been paying retrenchment cover on my account with woolworths,i got retrenched a month ago and now woolworths does not cover to help me.

Category : Financial

(0) Replies

Country : South Africa

I just want to warn people against Mentopart Formula5. Someone there made me a promise that I will became a rich man one day. 3 years later and im still poor and lost a lot of money. I think the only rich ones are the people running that scam. Getting money from the poor. Im tired of one person's promises and soft talks. If you want to earn more money rather safe it in the bank. I hate people stealing other people's money. My name is Koos Smith. You can contact me on my facebook account.

Category : Financial

(0) Replies

Country : South Africa

Good day on March i received an SMS from Easy loans that i am qualifying for 30000.00 rands loan, then they sent me a form to fill lucky enough i didnt put the correct banking details and i have never signed any paper work for a loan and i have never received any loan from them ,but now they are busy calling me telling me that i owe them R350.00 can someone stop this fly by night to stop reaping people how can they ask from me because they didnt offer me any money its annoying

Category : Financial

(1) Replies

Country : South Africa

Got divorced and stipulated in settlement that 50% of my pension fund to be paid out till date of divorce to my ex. Old Mutual paid out 50% of my provident fund, I requested the calculations and enquire why the Provident fund paid out if stipulated in the Court order where the pension fund scheme number was also stipulated. till today my pension fund did not pay out and I don't receive any answers or feedback from Old Mutual. I also informed them that I am going to refer the case now to the...

Category : Financial

(0) Replies

Country : South Africa

I have money in my account but to my surprise I can't withdraw or buy anything using my card. This started on the 7th Jan 2016 when I was buying and doing a cash back at a certain supermarket. To my surprise, the eft declined but my bank account reserved the money. When I asked, I was told this is what is happening recently for FNB customers. I was told to wait for 24hrs before consulting fnb. I did so, and when nothing was happening to my balance, I went to the bank and I was told the money...

Category : Financial

(0) Replies

Country : South Africa

I've sold my Sygnia shares today. It is 11 days since my application for a new tax free savings account was submitted (via email). Up to date no written confirmation that my application was successful (except auto-replies by bots to confirm that my application was received). I've called at least twice and received empty promises for most part. I've only received a proper response when I cancelled my application and sent an email to the Company Secretary earlier today. Will I refer...

Category : Financial

(0) Replies

Country : South Africa

Nedbank is not for the people, they are not interested in how long clients have been with them or not. They closed my account that was more than 25 years old because i did not provide for their banking details to the value of R88. So anybody out there contact me I can give you a few more stories of their screw ups, and you are just kept happy enough to stay away from the ombudsman for banking.

Category : Financial

(0) Replies

Country : South Africa

After my husband passed away my kids received a very needed maintenance every month from Sanlam Trust Fund left for them by their father. The STBF has gone over to a new system which they do not seem to be able to handle, and as a result my kids have not received their money. Payment should be made on the 25th have last month only gone through on the 6th of Nov and as of yet this month has not been paid in. If they want to go for an ice-cream, and it is holiday, I must tell them that I...

Category : Financial

(0) Replies

Country : South Africa

good day, i have been treated badly by the customer service agent her name is Carol she just phoned me now at 12:00 pm 03/12/2015 she hanged up a phone me cause i cant pay my areas, hence i keep telling them that i was on meternity leave, that is the reason why i havent been paying my account, itold her to make note that i was on leave and had to burry my child thats why i cant pay that much then she hanged up the phone on me, please can somebody help hence other people are so rude in a...

Category : Financial

(0) Replies

Country : South Africa

kero the

Category : Financial

(0) Replies

Country : South Africa

Kero Thebe Address; 75a Mokgalo str, Zone 1, Meadowlands 1852 Contacts; 0731473208

Category : Financial

(0) Replies

Country : South Africa

In 2008 I was involved in a car accident between Standerton and Volksrust, I gave my personal information to somebody else who said he will assist me to claim the RAF. IN 2012 the Modbielski Mhlambi Inc contacted me to proceed with the claim their ref. is DDuvenhage/bl/J14357(LN-M699) my ref31669/2012. In 2015-02-17 the amount of R70000 was deposited in my account, they send me the statement that shows the amount of R396 379.71 was claimed on my name but I did not receive the amount.I am...

Category : Financial

(0) Replies

Country : South Africa

Have foolishly subscribed to FSPInvest's "Red Hot Penny Shares" and their "Trading Forex Tips". As no response was received from FSPInvest after two weeks from date of them taking my subscription money, I decided to cancel all subscriptions with FSPInvest and requested my subscription fee back. Now when they have to refund me they have all sorts of sudden internal procedures to adhere to and can only refund after 30 days. Never did they indicate, anywhere, that upon cancelation of a...

Category : Financial

(0) Replies

Country : South Africa

We've paid up accounts last year already Now we request a company named indc To get paid up letters. The mail had been send to them in march 2015 already They just ignore the mail. It seems wesbank likes to collect ones money but when requested a letter they are incompetent to read and write.

Category : Financial

(0) Replies

Country : South Africa

We've paid up accounts last year already Now we request a company named indc To get paid up letters. The mail had been send to them in march 2015 already They just ignore the mail. It seems wesbank likes to collect ones money but when requested a letter they are incompetent to read and write.

Category : Financial

(0) Replies

Country : South Africa

after I applied for a loan at loantacer it was declined and then on may pay day thy deducted 399 from my bank without permision

Category : Financial

(0) Replies

Country : South Africa

ARE THERE ANY HOD OR MANAGERS - OR IS THERE ANY ONE WITH SOME RESPECT AND SERVICE -

Category : Financial

(0) Replies

Country : South Africa

I have opened a nebank savvy account about 2weeks ago recieved my card a week ago I phoned the call centre to make sure card is activated the agent welcomed me to nedbank and everything I asked him if it is fine if I deposit money into the account he said yes today when I wanted to transfer money in it said validation not valid phoned the call centre again then they said there is a block on the account and will only be activate in 24 hrs I really can not handle this since when is there such a...

Category : Financial

(0) Replies

Country : South Africa

Applied for a bussiness loan on 15 April 2013. Up to date (05/09/2014) no monies have been paid out. Suffered severe financial losses because of empty promises from Absa. No feed back, lies, how come we must wait 18 months for a loan? Feels like starting over because they now again ask for documents already given to them over a year ago!Ombutsman wouln't help. Absa online does't help. What now!

Category : Financial

(0) Replies

Country : South Africa

In 2006/7 I worked on a farm at Sterkfontein Animal feeds with Mr A H Brits, Plot 64, Roodepoort, Bronkhorstpruit, Cell No 0837736234, using my uncles bakkie. The LDV proofed useful with general farm operations.Mr Brits, helpful at the time, suggested an agreement with Godrich Toyota Motors and a payment option was arranged to purchase the 2.4 Toyota LDV, reg nr TJT730GP, if I Continued farm use. Godrich Toyota is still the title holder and Mr Brits the owner, after I was able to pay all...

Category : Financial

(0) Replies

Country : South Africa

on the 20/05/2014 i got hijacked they stole my bakkie toyota hilax daker and they take my bank card they went to buy cloths and they withdraw my money in total it was R7O.500 -(seventy thousand and five hundred rand),they criminal forced me to give them my pin i give them the wrong one 2 they told me if i dont give them the right pin they will kill me i geve them my pin,i reported to Standard Bank they said to me they cant help im the client of Standard Bark for many year now they cant help...

Category : Financial

(0) Replies

Country : South Africa

In 2013 january I took an investment with sanlam,we agreed on monthly deduction of R2OO0 the name of investment type was money market,the reason I chose moneymarket was because I wanted to have an access to my money any time and I took it hoping the interest might be there,I took it for a year that makes R24000 and some interest but instead I got R22000 I enquired about it but I couldn't get good answer about that,from that day on I swore not to get financial help elsewhere than from bank

Category : Financial

(0) Replies

Country : South Africa

I have over paid woolworths on my personal loan and store card account , I emailed them more than a week ago sending them the proof of payments as well as my banking details requesting that they please refund me with the credit and send me closure letters on my store card and personal loan account .To date they have not answered my email. I sent them another email on the 4 June and phoned them on the 5 June the consultant confirmed that my email had been received and that I would receive...

Category : Financial

(0) Replies

Country : South Africa

I saved with the trust SUMS since 2012 and asked for my savings plus interest to be paid to me. This should have happened on 31 March 2014 after a 3 month waiting period. Kevin Fitzpatrick confirmed to Scorpion Legal Services that the payment would be made to me. The company does not answer its phone or email. Their offices are not at the addresses they gave in the past. I am worried that they have stolen my savings money.

Category : Financial

(0) Replies

Country : South Africa

I've submitted forms 3 weeks ago for termination of my savings policy,was advised that I would b refunded this week and a agent confirmed on Monday that everything was fine and filled in correctly. now to my surprise c ancellation is not done due to insufficient details. I sent over 3 emails with the correct information but this is still not done. im now sick and tired of old mutual. I am not getting d service that I need from d adviser n even when calling d call centre agents. I really...

Category : Financial

(0) Replies

Country : South Africa

i was working for company called Pace plastics and the company was closed in 2011 , then i applied for my provident fund in Liberty Life from 2012 February until now i nevr get paid . they keep telling me that i have to post originaly copies . i have been posted more five time when i called them they told they never recived it . i spoke other lady she says i must emailed i emealed otherone told me to faxed i faxed , idont know what to do because all this things needs money am not working my...

Category : Financial

(0) Replies

Country : South Africa

I was working for company that kept our funds with oldmutual evergreen fund. I resigned from the company and filled a claim for my funds to released from the fund and upon submission of all the forms I was given a turnaround time of 3 to 4 Woking weeks. The forms submission happened the 28th of feb 2014 and even today I have not received my monies from the fund . When you call their call center it takes about 10 t0 15 minutes before you can talk to some sho will tell you the same story again...

Category : Financial

(0) Replies

Country : South Africa

I would like to make a complaint against S A Roadlink for not paying my salary for the past 3 months. I have made numerous calls to their offices and only received promises that they will pay it in my account but to date no payment made. I am now trying to find some alternate work as I work until 31/03/2014 for them and realized that I am not getting anywhere with the payroll department.

Category : Financial

(0) Replies

Country : South Africa

I have resigned with Edcon on the 31 Jull 2013,and they never stopped paying me i thought the money that i was getting was my provident fund and i only realise that it was my salary when they called me in January saying that they did not receive my termination pack,and which means i owe them,so they sent again the termination pack that i must fill it and return it back to them,so now i received a call from MBD saying im owing Edcon R24000 which it was not my fault but HR department,and im not...

Category : Financial

(0) Replies

Country : South Africa

I would lyk to share my dissapointment with the financial side of the Tfg group incharge of the retirement fund payouts. I am a former employee of the company that has resingned in early Feb,I than filled in all required document and sent it tru to them. I than did a follow-up to findd out if they received my forms and it was than confirmed by Natalie that the forms were received and the claim would be processed in the nxt 2-3 weeks and this happend rounabout the 15 March 2014. The 3 weeks...

Category : Financial

(0) Replies

Country : South Africa

Iwas under debt counselling 2012 with CS Debt Counsellors in Welkom and cancelled it out of own free will and my mother assisted meto pay all my debt in full on 18 March 2013. I have been struggling ever since to get my debt profile cleared with all the credit bureaus. I have all the clearance letters and hope and pray that you can assist as I am in desperate need to purchase a new car as m ycurrent car is soon going to leave me in the lurch and working on the mine and having to travel...

Category : Financial

(0) Replies

Country : South Africa

I also got a top-up airtime from OTA which put me in a bad spot. I have to black list my phone and get a Sim swop. - I have been send from pillar to post. No joy, No response ..... After several calls I am am waiting for my phone to be activated. I got a business phone. TOTALLY BAD SERVICE - DONT EVER GO THE OTA-WAY

Category : Financial

(0) Replies

Country : South Africa

Normally what happens is that Old Mutual is the first one to debit their money from my account, then follows FNB and then my vehicle insurance. Now this time Old Mutual went in to take their debit and then FNB and then my vehicle insurance. I've always been suspecting that someone sits behind my bank account and decides what's what. This time I am happy that my suspicions are true. The bloody bustard did as she/he usually does as per Nedbank crooks policy, he went in and found my deposit...

Category : Financial

(0) Replies

Country : South Africa

About two years ago my wife and I were exporting frozen chicken to the middle east. Our banker was a Mr Leon Barnard of ABSA, at the DURBAN NORTH BRANCH OF ABSA. This Mr Barnard cleared out our bank account, and the accounts of others. The bank manager at that time was a Mr Mtethwa, who assured us that we would be reimbursed OF our moneys. this Mr Mtethwa gave us the name of a Mr Stanley Rutherford who is supposed to be the chief advocate on ABSA'S BOOKS. We have been in contact with this...

Category : Financial

(0) Replies

Country : South Africa

I waited for 25 minutes and could not get through to a consultant when I dialled 0861726657

Category : Financial

(0) Replies

Country : South Africa

I was working as an agent for Supper Gold Finance and I was a good agent to them bring in a lot of business for them and they decided they don not need agents anymore and never paid the remaining commission clients reffered. Now they claim that they paid me knowing very well that they did not and now they are giving me a run around.

Category : Financial

(0) Replies

Country : South Africa

After almost 7 years of loyal payments to MFC and 2 vehicles later that they financed I decided to upgrade to a new vehicle on the 14 of January. MFC declined me.My account was up to date.Even if my financial posision was not so good I always paid my car on the date due.I would recommend the public to try to get finance with a company that reconizes loyalty,isnt that the way you build trust.I was so embaressed when I got the call from the garage that I wanted to purchase the new vehicle from...

Category : Financial

(0) Replies

Country : South Africa

I changed my job on the 01.10.2013, then I contacted capitec and gave them my new job details and asked them to take a double loan instalment off R790 x2 on the 25th October. I was struggling financially and made a short term loan at Wonga on 09.10.2013 of R900.00, Wonga paid the money into my capitec account on the 12.10.2013. This R900.00 is my petrol money that I will need until pay day. I went to the atm on Saturday the 12.10.2013, to draw my money, and I was horrified to see that...

Category : Financial

(0) Replies

Country : South Africa

I changed my job on the 01.10.2013, then I contacted capitec and gave them my new job details and asked them to take a double loan instalment off R790 x2 on the 25th October. I was struggling financially and made a short term loan at Wonga on 09.10.2013 of R900.00, Wonga paid the money into my capitec account on the 12.10.2013. This R900.00 is my petrol money that I will need until pay day. I went to the atm on Saturday the 12.10.2013, to draw my money, and I was horrified to see that...

Category : Financial

(0) Replies

Country : South Africa

I HAVE BEEN A CLIENT FOR THE PAST 16 YEARS. I ALWAYS PAY FOR A YEAR IN ADVANCE. NOW YOU DID NOT SEND ME A REMINDER (ACOUNT) TO PAY, I JUST GET AN SMS TO SAY THAT MY SERVISE IS SUSPENDED. I FEEL THAT AFTER SO MANY YEARS ADT COULD REMIND ME, AS I ONLY PAY ONCE AYEAR!I SPOKE TO WENDY AT ACCOUNTS WHO TOLD ME TO PAY BEFORE THE SERVICE CAN BE RESTORED. I AM AT WORK AND CANNOT GET TO A BANK BEFORE 18/O9/2013.THIS IS NOT THE WAY TO TREAT A LOYAL CLIENT!!!

Category : Financial

(0) Replies

Country : South Africa

Since the 7th of June 2013 I await two requests. MFC say that their turn around is 24-48 hours. Were standing on more than 96 hours and counting. And this is my request.... 1) a full history faxed aor mailed of the accounts. 2) Registration papers of the vehicle. I believe that MFC/NEDBANK do hire cheap employment and incompetent people to work for them. After 9 emails we still have ZERO success. I think this is like sexual harassment. I feel f*#@ in the ears.

Category : Financial

(0) Replies

Country : South Africa

Cell c is ignoring to pay me my refund for debiting my account while the product was returned in december before using they have aggreed that this was a mistake and the contract was cancelled and i was told someone from the accounts deprtment would get in touch with me to finalise, but a week later i have not heard from them.i need my money back.

Category : Financial

(0) Replies

Country : South Africa

I would like to lodge a complaint against this company. Loan Tracer SA. I went onto their website and filled in a form. As most consumers do I skimmed over the terms and conditions, I assumed it would just be the regular terms and conditions. This morning, to my horror, I find that they have debited my bank account (R399). I went and checked the e-mail they sent me and nowhere do they mention that they will be debiting my account. I have not engaged their services and after the...

Category : Financial

(0) Replies

Country : South Africa