General Complaints

Totally irrated at this company,has been debited my account since October for products that I am not aware of.I have absolutely no agreement with them and have never spoken to anyone allowing them to debit my account.I needmy funds reversed and why should I waoit till the proper person who has the agreement with you guys to provide his new account number.will be escalating this matter further,inline with Customer Protection Act,you guys have no authority.you guys are inconveniencing me as I...

Category : General

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Country : South Africa

I walked into Spar Betrams in johannesburg on the 11th January 2017 to purchase a few items. The total for those few items was R56 and odd cents, I also requested a cash withdrawal of R100 to a grand total of R156.95. I paid using my Capitec Card, just after the transaction was approved by the speed point their electricity tripped and they were not able to trace the payment. me not not having my phone with to confirm whether the R156.95 had gone off my account. Noxolo, the cashier requested...

Category : General

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Country : South Africa

I have purchase shoes for my son in December at the mall of the south jelly planet and he only warn them once and now they are toned and I returned them yesterday and I was told that because they are warned they wont return them so to my surprise the reason I bought the shoes was for my son to wear them, so I am very disappointed with the quality and those shoes are very expense so I cannot buy shoes for such an amount of money then they get toned and even the CPA COVERS ME (bear in mind I...

Category : General

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Country : South Africa

I send my dry clean last year to VIP dry cleaners in South Dale Mall. I went to pic it up and it was bleached. This is a dress and coat I bought in London. I left it as they said they would send it back to the people who were cleaning it to fix it. To date its the new year I haven't received by costume. Each time I go I'm told that it has not returned. Please help me. The dry clean slip is registered in my Mother's name Anna Mokoena. Invoice number 107355 their contact number is...

Category : General

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Country : South Africa

In November 2016 I cotacted Willowbrook.All I wanted was some idea as to the cost of the Riser Recliner chair. The company insisted on sending out a represntative. Eventually, after a demonstration I was given a price which my husband and I said we could not afford. The Rep accepted my reason and departed.The telesales department has continuaed to contact me even though they have been told not to do so. I feel that anyone contacting them lays themselves open to pestering.

Category : General

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Country : South Africa

took a contract with altech autopage who have been taken over by glocell. within 4 days phone had to be replaced, 2 months later autopage is closing and had to be inconvenienced for over a month without a phone while their head office "replaced" the unit with a second hand scratched unit. 3 months later same fault glocell over a month again without a phone, worst ever service again replaced with a second hand scratched device. again not 3 month later same fault again over a month without a...

Category : General

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Country : South Africa

We approached vodacom westgate to upgrade. All packages were on top ip. Now we receive bills that they are all open lines. Not acceptable. NOBODY gave vodacom permission to change the contracts. These amounts need to be reversed or we will contact the Ombudsman to take the matter further. Should we not be contacted today we will advise Hallo Peter of the shocking service.

Category : General

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Country : South Africa

We stay in daveyton adress is 10413 Nkwaketsi street 1520 , We have been struggling with our electricity since december it goes off and just a few houses in the street , yesterday Eakom didnt have someone on standby , today they have said they are sending someone since the morning. As we speak some of our appliences are not working due to the on and off .. we realky want eskom to repect location customers .. we deserve better service

Category : General

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Country : South Africa

I bought a phone on the 22nd of December 2016, It had a battery problem so I took it back on the 27th of December 2016 they took it in then they said they'll take it back to Vodacom then they will tell me when it is repaired, on the 6th of January 2017 they called saying I must bring my ID and all the things that came along with the phone, I did just that,they said I must sign some paper then they said that vodacom couldn't fix the phone they must take it to 3G. I told them since that is...

Category : General

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Country : South Africa

Timothy was recommended to repair my oven. Firstly he had no transport and arrived with a friend who had the car, the friend left soon after, i then had to take Timothy to Tecsa to buy a globe for my oven. When he had supposedly fixed my thermofan oven he charged me R550. I then had to drop him off at his friend. No discount for my petrol. It was obvious that he is not familiar with thermo fans. He offered to come back I refused but asked for a refund he refuses to refund, so i wasted...

Category : General

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Country : South Africa

Wemt to do an upgrade at cell c pavillion durban. Staff member slumped in chair says he is on lunch kept talking with hand over his mouth couldn't hear him and every product I asked about to upgeade he aaid we don't have stock he did his best to try and get rid of us. Went to cell c muagrave centre was told can only upgrade in a month I told him I get sms's regularly telling me to upgrade he says well I could but I prefer not to ce back in a month. I have 5 contracts with cell.c and have been...

Category : General

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Country : South Africa

Bought a "DUD" forklift from Bambanani Forklifts (0114961230, 0762122814, 0729438267), which we are still waiting for them to repair, after two months! This forklift has been broken more than it has been in use. Customer Service is everything in a Company, they do not know what this is. This is the third or fourth forklift from them in a year, as the previous replacements/loaned forklifts were also all faulty.

Category : General

(0) Replies

Country : South Africa

Hello Peter! At Adams KwaZulu-Natal, in the area called Emkhazini(Rural) with the Transformer No. S3164. Seriously, we are being mistreated. Completely and utterly fed up with the eThekwini Municipality Eletricity Department, they are helpless. The community has been struggling with the electricity outage for some days now and the matter is still not sorted. The power comes on, then later power goes off. It seems they have failed us because we can not report the same problem now and...

Category : General

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Country : South Africa

BEWARE of Jeulia.co.za. First off they are not local ,They are a Chinese company thus ZERO customer service in RSA if anything goes wrong. THE CUSTOMER CARE NUMBER ON THEIR WEBSITE IS FAKE. EMAIL IS FALSE. Your money is never refunded. There is a 50% import Duty payable if they send you their poor quality product that they do not tell you about until you get a email from SARS to pay or lose your Import. BUT WAIT that is not all: After being taken for over R4200”I've done some...

Category : General

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Country : South Africa

Ek probeer om 'n part vir my ysmaker te kry en het met bestuurder telefonies gepraat 'n paar keer en daar is aan my belowe hy kom terug na my toe. Toe ek op 5 Januarie 2017 by tak instap en by hom hoor wat aangaan en dankie sê dat hy my nooit teruggeskakel het nie het hy nie moeite gedoen om my te help nie. Hy het by winkel uitgestap en eerder gaan rook. Ek het customer care, hoofkantoor en selfoonnommers probeer skakel maar niemand antwoord nie. Ek het supervisor gevra om hoofkantoor vur...

Category : General

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Country : South Africa

Such bad reception think they are owners wife's who the hell wants to bring there pet there with such ladies and not very good vet either found 2 brilliant vets one table view one in southern suburbs outstanding vet from beginning to end.

Category : General

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Country : South Africa

On the 3rd of January 2016 at 20:30 the wasva lightning storm that hit the transformer that supplies electricity to my house. I reported the matter to Eskom help line they said that they would come to assist me within 4hours. We waited the whole night and no one came through to helpvus. In the morning I contacted them and they lied and said they had come through at midnight which was completely untrue. They gave me another reference number and said I should wait another 4hours. They did not...

Category : General

(0) Replies

Country : South Africa

On the 3rd of January 2016 at 20:30 the wasva lightning storm that hit the transformer that supplies electricity to my house. I reported the matter to Eskom help line they said that they would come to assist me within 4hours. We waited the whole night and no one came through to helpvus. In the morning I contacted them and they lied and said they had come through at midnight which was completely untrue. They gave me another reference number and said I should wait another 4hours. They did not...

Category : General

(0) Replies

Country : South Africa

My name is Maipato Lenka, i went to virgin active Jabulani Mall because my husband and myself wanted to join the gym. To my surprise i already appeared on their system because according to them i took a 2 year contract which i never even used. Whzn i explained to Priscilla from head office that the guy that signed me on told me about a one month promotion which is what i signed up for however the lady showed ni interest in helping me instead she told me to pay half the money owed of which i...

Category : General

(0) Replies

Country : South Africa

I've send 3 e mail aready with my complaint to give a fair change to planet fitness to resolve my complaint, but still no feedback. Please see below... Good morning, RE: Membership number 482141 I would like to lodge a complaint, as we are currently very unhappy due to the information that was given to us by Egmond (Sales Manager) when signed the contract to join the new branch that opened in the Valley View Shopping Centre on Robert Broom. We signed the contract in November and...

Category : General

(0) Replies

Country : South Africa

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