General Complaints

Hi, I cancelled my DSTV subscription on 17/10/2016 and my service was suspended on 30/10/2016. Since January I'm receiving sms and numerous phone calls demanding I pay because the account is arrears for Nov & Dec. Every time I have to repeat the whole story and I get a commitment from the DSTV employee that it will immediately be fixed as it's a system error. A few days later the whole process starts again. I kept my Walka and pay monthly that fee but now my Walka has been switched off due to...

Category : General

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Country : South Africa

My nightmare started in Dec 2016. My 'upgrade' was received. I called vodacom to inform them I am not happy with the device I am returning it send someone to collect. It took weeks of calling to collect the item. Eventually it was. I informed them numerous times via telephone I don't want to be billed I informed them within their window period. Comments were added was promised it will not happen to my surprise Dec 2016 a bebit order for the returned device went off my account I called my bank...

Category : General

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Country : South Africa

Kindly assist as im send from pillar to post regarding my provident fund payout, it 4 months already.No one one at CEB maintance africa is returning calls or emails... Months down the line no one takes ownership ,i haved liased with my immediate in charge field service head that gives me a different story all the time.Supervisor fails to take ownership as it has come to light that she have not submitted the required documentation when i completed my resignation and submitted all outstanding...

Category : General

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Country : South Africa

We paid for calendars and business cards. We received calendars but business cards have not been proofed yet and no contact been made.After numerous attempts have not been able to contact AA Print Media.

Category : General

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Country : South Africa

The branch manager on above mention bank (standard bank sasolburg branch) she doesnt respect the customers at all it seems as if she is owning that bank.And it has been a decade im using that branch with out any problems but since she arrived i even thinking of cancelling all my accounts and move to another bank and is not only me most of the people i know are also complaining this is the worst manager i have ever saw the whole entire of my life since i was using that bank.Sometimes you can...

Category : General

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Country : South Africa

I WAS A LOYAL AND HAPPY CUSTOMER FOR STANDARD BANK SASOLBURG FOR 25 YRS UNTIL LATE 2016 MY LAST EXPERIENCE WITH THAT BRANCH IS UNBEARABLE EVERY TIME WHEN I WALK IN I USED TO SEE HAPPY YOUNG BEAUTIFUL FACES OF THE YOUNG LADIES . BUT WHAT I HAVE SEEN TODAY DEPRESSED PEOPLE WHO ARE FULL OF FEAR OF BEING FIRED BECAUSE IT SEEMS AS IF THAT'S THE MOTTO EVERYTHING IN THAT BRANCH IS BAD IT'S LIKE THE DARK CLOUD HAS FALLEN OVER THE PLACE WICH IS THE REFLECTION OF THEIR BRANCH MANAGER WHO IS FULL OF...

Category : General

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Country : South Africa

On 12 Feb I submitted an order and pay for it the same time for a flower delivery on 14 Feb (Valentines day) Today the 16th of February at 13:00 it is still not delivered. Offering me a bottle of wine to "make up" for their insufficient service. On 14 Feb I enquired about the delivery. They said that their drivers are running late and will deliver on 15th. It did not happen. If I don't follow up I do not get any response. I went on their site and trying the "live chat" only to find...

Category : General

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Country : South Africa

I hired the above removal company to transport my furniture from Gauteng to Cape Town. They delivered my possessions broken, stolen and damaged. I was told there is insurance and upon trying to claim have learned there was a second carrier who delivered my goods. Have since then had no compensation, been told many stories but to no avail. Do not use this Company their service is bad.

Category : General

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Country : South Africa

Since we are together around 14 years, I gave to my special girlfriend, fiance and now wife at least one rose. And in this Valentines day, I let the responsibility for Neflorist to take care about it. So, the 24 roses did not arrive. At least I was waiting from these guys one single phone call apologize for that , nobody called me the whole day . I did 3 phone calls , nobody could give a proper answer... very disappointed, never more I will use this service and not recomend to anyone. I...

Category : General

(0) Replies

Country : South Africa

Two reply’s on heliometer and still no response. Three weeks later, now the account has been locked for a mistake that some incompetent Telkom Agent has made. I have made numerous phone calls to your call center, some names listed below. This morning I spoke to Clive Maswanganyi who said he will try to call the account holder. Really is this how much Telkom Values their customers – that they will try to call the account holder to rectify what is their mistake in the first place....

Category : General

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Country : South Africa

LANDSCAPING SERVICE After deposit was paid, the landscaping service made only a few attempts to do some of the work, with much still to be done and then just disappeared. All calls and messages were ignored. I finally managed to meet with the owner, Johann Niehaus again when he admitted that he had neglected our project, apologised about it and promised to complete the work. They have not delivered close to what we have paid for (the deposit) even. I will also have to insist that he...

Category : General

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Country : South Africa

I have a problem with the 3 Contracts vehicle tracking units. Cynthia Maphumulo Im so discusted with her and services is Very Poor.

Category : General

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Country : South Africa

AVOID!!!!! AVOID!!!!! AVOID!!!!!! Honestly the worst experience of my life. Tom O'boyle of Aran International is a class piece of work. He held my stuff ransome for 6 weeks and then sent me two days notice that he would be selling all my stuff if I dont pay him an extra R17800, and this after I paid him in full upfront. I had to fly up from Cape Town and get a high powered lawyer with a fast track to the high court to protect my stuff timeously. Court ruled in my favour and i only got my...

Category : General

(0) Replies

Country : South Africa

AVOID!!!!! AVOID!!!!! AVOID!!!!!! Honestly the worst experience of my life. Tom O'boyle of Aran International is a class piece of work. He held my stuff ransome for 6 weeks and then sent me two days notice that he would be selling all my stuff if I dont pay him an extra R17800, and this after I paid him in full upfront. I had to fly up from Cape Town and get a high powered lawyer with a fast track to the high court to protect my stuff timeously. Court ruled in my favour and i only got my...

Category : General

(0) Replies

Country : South Africa

9 years ago(2008) I joined the union and my provident fund from liberty life had to be transferred over to my new fund. Till this day the transferred amount of fifty seven thousands does not reflect on my latest statement which I received three days ago. A complaint was made to my shop stewards and the HR of my company in 2009, these two people are also sitting on the board of trustees for the uniome provident fund. They took my complaint forward and where given no answers. Liberty life has...

Category : General

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Country : South Africa

My brother paid his Edgar's account up on the 25th of Jan 2017. He is trying to apply for a car, last week he was fine now this week he is black listed. How do you guys work are your employees behind time or what's the story. I tried to phone now was on the line for 20 minutes with no answer. Your service is absolutely horrible. How can anyone even have an account open with you guys. I am hoping for a call back asap from the manager at head office regarding my matter. My cell number is 071...

Category : General

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Country : South Africa

I bought a trimteck 2000w electric chainsaw from game Burgersfort on the 13/11/2016. After the second time I used it I had problems with the chain drive. sometimes the chain turned and when you stop and started again it stand still. I took it back for repairs on the9/12/2016 and only got it back on the 22/1/2017. I tested it and it was in a worse condition than what it was. The gearbox was noisy and it did the same, sometimes it run and the next time it standing. I took it back on the...

Category : General

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Country : South Africa

In March 2016 I received wrong order box from AVON, outside it was my address but inside was not products even the invoice did not ha e my details on it. I gave the rightful owner her Box,,made agreement with her AVON leader, she (leader) promised she'd forward papers to AVON to make sure my account get credited.. Days past,, contacting that person, then decided to call AVON and tell them the whole story, was advised by agent and my leader to forward detailed affidavit,, I did so.. months...

Category : General

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Country : South Africa

TV SHOOT FOR VIA KOMS ONS BRAAI HOW UNRPOFESSIONAL!! CANCELL THE SHOOTY WITHOUT PROPER REASON OR COMMUNICATION : PER WHATSS UP EVENING BEFORE SHOOTING SHOULD TAKE PLACE. ALL PREPARATIONS BEING DONE AND READY FOR OUR COMMITMENT. POOR SERVICE FROM KYKNET : VIA

Category : General

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Country : South Africa

My name is Zanele Radebe from soweto Mzimhlope hostel, house no 146c Congo section, I have been experiencing problems with eskom regarding meter box of electricity, on Sunday morning the meter box explode and burnt down now I dontvhave electricity for days, I contacted eskom since Monday morning and nothing has been done, this is the last reference for yesterday, 196968028 my contact details is 0822614720 please assist me Yours sincerely Zanele

Category : General

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Country : South Africa

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