General Complaints

I was at Pep store in Atteridgeville complex next to the police station and the doors were closed at 17:45. 25 min before their closing times at the door. The security guard and a staff member informed me that they close before time so at 18:00 all customers are done and they close. In that case they should then change the times accordingly. It’s pure unprofessional.

Category : General

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Country : South Africa

We are South African living in Egypt for the last three years. The services provided by the South African embassy in Egypt is beyond SHOCKING, Went there for power of attorney. Was there for almost3 hours. I've met the unpleasant Counselor, which she has advised me to set there and wait. and I waited and waited and waited and waited and waited. And I have been told she is busy on the phone. I cant describe the unprofessionalism that I have seen. Is this what the South African...

Category : General

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Country : South Africa

Not removed under debtreview.my I'd no.7708175492082,cell no.0787257058

Category : General

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Country : South Africa

I just received a call from fonechoice whereby they asked me about my payments that is behind. The lady Yolanda helped me and said she will log a call to the customer Service department ( this call was also logged by myself to the customer service 3 month going to 4 months ago. Still no feedback but however requesting money) this company is the best in giving things however very bad in doing customer service. I then spoke to shaun the supervisor and if you listen to the recording of the call...

Category : General

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Country : South Africa

Happy New Year everyone! I visited the Tramshed Post Office (Francis Baard Street, Pretoria) earlier this morning (Friday, 3 January 2020) because I needed to renew my vehicle licence disc. First I had to visit the FNB to draw cash. When I went back to the Post Office, I checked in at Counter 8, wished them a happy new year and asked who can assist me with the renewal as there was no one at Counter 7. Without even looking up as she was very interested in her phone, she just said that the...

Category : General

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Country : South Africa

I bought a A10 Headset for my son for Christmas, after opening it for the first time he realized the right earphone and mic doesn't work...we had it replaced only to find the second headset faulty with exactly the same problem. When you go into settings to test the volume it sometimes pickup but disconnect continuously. Neil from the Centurion branch insist on testing this headset (not in store where we are present) but will do it at home - I'm not at all happy with this because I have no...

Category : General

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Country : South Africa

V Slots machines are crooks together with their whole system! I wonder why Gambling Board South Africa dont regulate them timeously! While ivwas playing the machine, I got rewarded 20 free spins ,guess what ? I only played 5 of them and the rest just disappeared!! What nonsense is this ? I called their offices they told me to wait till the other guy ...comes back ..and I gave them my number ,they never came back to me

Category : General

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Country : South Africa

I was utterly disturbed by the atrocious service that I received yesterday afternoon (08/12/2019 @15:20pm) from the Virgin Active Vodaworld branch. I have been an existing Virgin Active via Discovery Vitality member since 2015 frequenting the Fairie Glen and Hazeldean branches in Pretoria east where the service is always excellent. My fiancée is an existing member of the Vodaworld branch and since we getting married next year April I decided to change my main branch to Vodaworld. I phoned...

Category : General

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Country : South Africa

I was at Jet Cresta on the 29 November 2019,when the manager treated me so bad his name is Gaven the store manager,I went there to buy things since it was a black Friday,when I get there I was asking one of the staff member that do they have jacket for girls and there he came shouting at me,saying that I'm disturbing his staff and if I don't leave the store he is going to call the security to throw me out,I had to leave without buying what I wanted to buys, nevermind that I used to work there...

Category : General

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Country : South Africa

MrP Mobile has the most incomptent accounting and call centre staff. I have been attempting to get detailed invoices for amounts they simply claim via debit order. This started in April 2019. I have had to reverse batches of 5 debit orders presented at a time. I have yet to receive an valid invoice. I have sent proof of contract amount payments I have made via EFT no less than 5 times!! I get phone calls to say the debit order was returned for insufficient funds! I have in total...

Category : General

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Country : South Africa

Good day I'm extremely upset with the service I'm receiving from take alot. I placed an order for a wedding planner on the 7th of November 2019 already. And I recieved the SMS to say that my order sill be delivered the 25th of this month... I then phoned the customer care for feed back, saying that I can't track my order it's been standing still since the 20th already. She then told me the truck was hijacked . But this is what's upsetting me. Nobody had the decency to let me know the...

Category : General

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Country : South Africa

Today at elgin Pep birchleigh, and employee called me names, she even went on to say things about the sports on my face, i have a bad skin condition even if we had an argument why talk about the sport on my face they have nothing to do with what was happening im not happy.

Category : General

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Country : South Africa

waybill ref. 009938534335 for 5 parcels to be delivered in Mbazwana, Mhlabuyalingana. one parcel was delivered on the 23 October 2019. the second parcel (3 boxes) was delivered on the 28 October 2019. the last item is still outstanding to be delivered. I tried to call skynet in Richardsbay making a follow up and there is no clear answer on the outstanding parcel. the skynet office has the record that says all items were delivered. the driver, Musa Myeni says he did inform his office about...

Category : General

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Country : South Africa

GOOD DAY MY SIM 0835065075 MTN NO WAS BLOCKED THREE MONTHS AGO,AND PHONED MTN FOR A SIM SWAP ONLY TO FIND OUT I HAVE A R50 MONTHLY AIRTIME CONTRACT WITH RMCS AND I REQUEST THEM TO CANCEL CONTRACT AND CHANGE IT TO A PREPAID,WITHOUT ANY SUCCESS AN HAS MORE THAN 20 REFERENCES BUT DIDN'T GET ANY HELP.ALL MY BUSINESSES ARE CONNECTED TO THAT NO AND I'M REALLY STRUGGLING,PLEASE IS THERE ANY ASSISTANCE,

Category : General

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Country : South Africa

On the 23 Nov 18 @ 12.18pm I bought the 50" Smart HD television (Aim) on a black Friday special for an amount of R3999 slip no *052820 3325 1011132 15) On the 19 October 2019 i took the tv in for repairs.a gentlemen with the name Justin helped me he took the TV and said he will book the TV in, but he cant give me any paper work to say that the tv is booked in as his manager is only coming to work on Monday.He said that the tv will be going in on Monday the 21 October 2019. He said they will...

Category : General

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Country : South Africa

I was highly disgusted for the way I was treated at pick n pay firstly I stood by the toy machine cause my son wanted a toy that was on Sunday the 29/09/2019 @18:35 the security ask me what's wrong I said the toy didn't cum out of the machine but I came from spur and he won a toy there but wanted another one security said I should speak to the manager the manager advice me to speak to the supervisor after waiting for the supervisor until she's done with whatever she was doing she finally...

Category : General

(2) Replies

Country : South Africa

I Went to the Superspar Fontana Rosebank on 27/9 @ 6h15 AM. There was only 2 ladys at the Tills and we were standing in a que to be helped. There was no Manager on the Floor to apologise and the ladys at the Tills did not even bother to speed up the service. Bad Bad service.

Category : General

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Country : South Africa

Kindly receive my formal complaint against Bradlows Phalaborwa branch I bought a bed with mattress cash and when the sleigh bed was assembled the guys that assembled it used 4 bolts instead of 8 and the bed has disintegrated and all pieces are loose. I've went to the store on several occasions to lodge a complaint with the Manager and I'm been taken from pillar to post all the time. I spent over R12000.00 on this purchase at Bradlows and I believe I deserve to be treated fairly as a valuable...

Category : General

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Country : South Africa

No statements on bank account and credit card ; after numerous complaints phone calls and emails no respond

Category : General

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Country : South Africa

HI THERE. MY NAME IS GASANT JACOBS AND I'VE ALWAYS LOVED WOOLWORTHS QUALITY UNTIL EARLY THIS YEAR.TO TELL YOU THE TRUTH WOOLWORTHS SUPERSPORT RANGE OF CLOTHING WAS SIMPLY THE BEST (THE COLOURS NEVER FADED THAT MUCH AND I COULD WEAR IT FOR A FEW YEARS BEFORE THE CLOTHING FINALLY TORE). WOOLWORTHS DISCONTINUED THE SUPERSPORT RANGE OF CLOTHING AND I ENDED UP BUYING DAVID JONES. DAVID JONES IS ABSOLUTELY NOT THE SAME QUALITY AS SUPERSPORT. THE DAVID JONES QUALITY IS ABOUT THE SAME PRICE BUT THE...

Category : General

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Country : South Africa

Good day. I received the worst customer service at SPAR Queenswood on 27.08.2019 between 9 and 10am. Huggies that were on special for R144.00 was packed incorrectly and SCANNED at A FAR HIGHER PRICE . at the till there was a difference of more than R80 rands. i protested and told them that this was not my fault, for the price you see is the price you must pay. I TOLD THEM THAT I WILL REPORT THEIR POOR CUSTOMER SERVICE On which the store manager replied: don't make your problem our's , go to...

Category : General

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Country : South Africa

Hired Jasmine Nepgen for 6 events as my MC between 2016 and 2017 and have started using her as my photographer. I noticed a false complaint so I just want everyone who reads this to know that Jasmine Nepgen is HIGHLY reccommended by me, my family, friends and work colleages and you are welcome to email me [email protected] if you don't believe me. She has gone above and beyond anything I ever expected. DO NOT BELIEVE ANY COMPLAINTS ON THIS ABOUT HER!!!!! She would NEVER be rude or...

Category : General

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Country : South Africa

i was charged for assault in 2008,and the case was withdrawn the same year. On 19 february 2019 i approached fresh start to assist me in clearing my name.Fresh start used to call and email me EVERY DAY informing them the amount i owed as i have paid a deposit of R400.I paid the balance within 7 days and that was the last time i received a feedback from them. Several calls,emails,whattsup,remain futile as they arent replied to. THEY CONSTANTLY SEND USELESS PROGRESS BAR FOR PEOPLE TO CHECK...

Category : General

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Country : South Africa

During June 2019 I bought two wolrdcup T-Shirts,one for my wife and one mine.This T-shirts were on promotion where you get a T-shirt + 24pack of Castle lager beers for R289.99 for both.I bought 2 which I should have been charged R579.98.I was charged around +R800 .Three weeks back I went back to complain at P&P Liquore and was advised nto go to main store.Arriving there there was no manager available to assist me.I left the till slip with my details however no one called me.Last week Thursday...

Category : General

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Country : South Africa

I got an SMS stating notice account overdue. Pay R1297.62 owed to Computech Credit Services Pty. Fnb ac 62319854164 br. 250655 Ref:COM010889100 CreditIntel tel:0129400140. I don't understand what is this overdue for. I don't know Computech and what the business is all about. What is this all about. I just need clarity!

Category : General

(1) Replies

Country : South Africa

I requested Vodacom to cancel my fibre connection due that I sold my house at 3092 Irene Farm Village Centurion during March 2019 I requested cancellation for at least 10 times by telephone and by E Mails. To date I only received promises without any success. Vodacom still deduct the monthly payment. REFERENCE NUMBER SR190702-527163 OWNER ZE1707-06275

Category : General

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Country : South Africa

I bought a Samsung washing machine from Makro in end October 2017. The washing machine broke in July 2019. I phoned Makro call centre on 0860305999. The consultant told me that I should sent an email to makro with all the washing machine details I did that on the 23.07.2019. They told me it took 2 days before someone comes and fix the washing machine, since I followed up on the process someone promised to call me which they never do everyday when I call I just get told that I will get a call...

Category : General

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Country : South Africa

Our finance lady has just been treated with abusive rude behaviour. The teller made a mistake with a transaction on Friday but Our Bookkeeper was treated as a thief. This is unacceptable treatment of your clients and we certainly will think twice before shopping there again. we spend a lot of money at this store The lady name is Florence Mdiniso. We require a full apology. All Nations 0217857201

Category : General

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Country : South Africa

Good day Complaint regarding lack of management skills of Sule Human, Bryanston club manager. My daughter, Maxine Gorbunova, use to work at Bryanston VA as a personal trainer for almost 2 years. She was not able to pay full amount for rent for December 2018 & January 2019, she informed Sule Human regarding the matter and asked if it is a problem? To which she was told to contact financial department and arrange for repayments, which was done on advise of Sule Human. In January 2019, while...

Category : General

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Country : South Africa

Kindly note that my Nissan X-trail broke about 3 weeks ago on Friday the 5th of July 2019. Thabo from Car Service City in Hatfield advises us that it was the fuel pump and exchanged same. He phoned me the afternoon advising me that the car have been fixed and we may come and collect same. I then requested him to service the car and will get the on Saturday. Saturday round about 12h00 I phoned him to hear if car was done. He advised me that it was done and they just need to test drive...

Category : General

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Country : South Africa

i am very unhappy with the service i received, i placed my order the 3rd of July 2019 its the 12th of July, i have not received it, theY said i will have my order by yesterday. That is why i placed the order because i need it this weekend. i placed a order of R6000. i need my order by 17:00 today. if i dont get it i will like all of my money back in my account by tomorrow morning. if not im taking this further. this is unacceptable. I AM NOT HAPPY WITH THIS.

Category : General

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Country : South Africa

On the 2019/05/02 I send in my Makita angle grinder to builders warehouse in lambton requesting them to send it to their Makita repair centre in city deep on my behalf as this unit was prevoiously repaired by Makita city deep due to factory fault. 1st of all on the first repair it did not want to switch on and now when i took it in for the second time the locking mechanism did not want to release. On the 2019/07/04 i went to builders to follow up if my unit has been repaired. on arrival i was...

Category : General

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Country : South Africa

I called a plumber to unclog my hand basin drain - it appears that the culprit might have been the continuous use of Dove soap. I emailed Unilever with the details and got an immediate response asking for my contact number, I did this but never heard from them. A few weeks later I resent the email & was told that the file was closed as I never provided my phone no & would need to do it right away to tend to the problem. I did this along with proof of having provided the number the first...

Category : General

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Country : South Africa

One cannot through to Levingers Head Office. The calls go direct to a voice mail. The area manager Zenobia Harris is absolutely useless. Sandals were handed in at the Glenanda Branch more than 3 months ago for minor repairs. They were further damaged in the process. Now three months later we have not had the decency of a response to various emails. I hold Levingers responsible for damages, and if they cannot fix the sandal they must refund the cost of the sandal (R140.00) Their mission...

Category : General

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Country : South Africa

Write a review Poor Business Etiquette - Sales Manager (HP) Janine | 21 Jun 2019, 15:59 I have experienced the worst kind of service as a new client with Teljoy. Since I did an online application with Teljoy I encounted headaches! After dealing with incompetant sales consultants / agents, I requested to speak to a Manager in New Business. I was then contacted by Teljoys Sales Manager called HP. Forgetting that all calls are recorded on his side, did he proceed in advising that my...

Category : General

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Country : South Africa

It was not for the first time today being in Pep stores Alberton City with the music on a very high volume, I did asked that it must be turned down, but my request was completely ignored. It is as if you are at the cinema, I was unable to hear the till operator and my kids became irritared and difficult, today I had to go back 3 times due to a faulty product, it was a very stressfull experience - not the faulty product but the noise of the music, it was way too much, I am not making a big...

Category : General

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Country : South Africa

The owner of the Shell Garage need to teach the female petrol attendant some manners, I filled petrol and asked her to clean my windows and told her colleague to do it and she cleaned the front window and refused t clean the rear window. The owner fired Nkanyiso who was a hard worker and had so much respect and loved his job and left the old female employee who is rude and hired another rude female employee....please teach them some manners and to love their jobs... Maybe it high time...

Category : General

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Country : South Africa

I visited the garage on Monday to fill up the car and the petrol attendant did not clean my window and also today when I asked she got so angry

Category : General

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Country : South Africa

REF NUMBER:1000191373,RO-AT-20190515 Rochester has a bad service ever in the retail stores.I purchased a couch on the 15/04/2019 and after two week I noticed that the couches are sagging \sinking so I called the sales agents who I purchased the couches from and he said he will call back but he never did ,I continued to attempt to get hold of him until I managed. The couch was collected on the 15/05/2019 ,but until to this date has never been returned. Tuesday I personally went to the store...

Category : General

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Country : South Africa

I've been a client for a year, and this company advertiser that they are here to help you, instead I had endless problems with my account. I still get calls from creditors as Smart debt Advisors has defaulted on making payments on time. Today is the 3rd of the month and my creditors have not yet been paid. I had to make urgent arrangements with the bank in order for my vehicle not to be repossessed.

Category : General

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Country : South Africa

I ordered essential oils from this company for perfume manufacture. I had to pay the order and delivery up front into an e-wallet account as the proprietor would not give me banking details. After several calls to establish whether the payment was received I received an e-mail the following day to state that payment was received and dispatch would take place on the Monday. This transaction occurred on the 18th June. It is now the 31st and I have not yet received the parcel. It should be noted...

Category : General

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Country : South Africa

I was at pep 989 lebowakgomo which I waited more than an hour to get my parcel from the parcel counter

Category : General

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Country : South Africa

On Sunday 28 April 2019. I was overbilled for a trip with Bolt Taxify. Even the driver confirmed when I phoned him that the charge should have been R33 but I was charged R102. I have send numerous emails as well as correspondence via the app and to date Bolt has not bothered to respond. This is not the first time that they have done this to someone. I have seen similar complaints. I want my money back now! This is utterly disgusting service from Bokt taxify.

Category : General

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Country : South Africa

I cancelled my membership in writing in January 2019, giving 1 month written notice. They still debit my bank account each month which makes it a long process to get reversed.

Category : General

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Country : South Africa

Only 2 persons arrived at 9h00. The guy was a temporarily worker and a lady. The machines they use is not what is advertised on Facebook or what they use 3 years back. They pitch up with very old machines. The lady dump buckets of water over our carpets and scrub with ‘n big machine. Then Francois was to suck up the water. That was my first experience in 40 years that they dump buckets full of water on my carpets. He could not do it properly because he told me that there is something wrong...

Category : General

(0) Replies

Country : South Africa

Only 2 persons arrived at 9h00. The guy was a temporarily worker and a lady. The machines they use is not what is advertised on Facebook or what they use 3 years back. They pitch up with very old machines. The lady dump buckets of water over our carpets and scrub with ‘n big machine. Then Francois was to suck up the water. That was my first experience in 40 years that they dump buckets full of water on my carpets. He could not do it properly because he told me that there is something wrong...

Category : General

(0) Replies

Country : South Africa

In the morning of 19 March 2019, I was attacked by the woman who works in the coffee machine for simply enquiring about prices as I was buying breakfast. She was rude and wanted to physically fight with me and kept pointing her finger at me. She was plain rude and disrespectful. Please look into this matter as I am even considering laying a charge against her, she cannot treat people like this. If she does not want to work there, then she must simply resign.

Category : General

(0) Replies

Country : South Africa

WORST IN THE FITNESS INDUSTRY. I TRIED TO CHANGE THE FITNESS CLUB. NO ONE EVER ASSISTED ME TILL TODAY. I WILL NEVER HESITATE TO TRY VIRGIN ACTIVE

Category : General

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Country : South Africa

I post this because I was challenged to do so by the manager of Virgin Active Bluff, Mohamed Dawood. I have been a member of Virgin Active Bluff over the course of many years. Unfortunately this is the only gym accessible to me. I have been frustrated by poor customer care, bad maintenance and the "manager is always right" attitude. The air conditioning has been only running at 50% capacity for the last three weeks. On the 13th I spoke to Mohamed Dawood who told me that I was being...

Category : General

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Country : South Africa

I bought a new bury Couch cash lastweek on the 6th of March. When i was suppose to receive my Goods i was told about stock take.on the 11th of March they delivered a wrong side of the couch.the guy working at JD group sent the delivery boys to come and collect the couch telling me that they are unable to determine which couch is missing. and assured me that my couches will all be back before 8am the 12th today but nothing.I dont appreciate how i've been treated as a customer i wanted to buy...

Category : General

(0) Replies

Country : South Africa

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