General Complaints

We called them for an electrical compliance certificate and paid them cash in full.my tenant in my cottage had a family emergency so we could not gain access. Taz the electrician said he will come back the very next day to issue certificate.after many phone calls to him still nothing.I called the office number in Jo'burg to be told by a Jade that I am only spending a little amount of money and in other words am of no importance.he did not bother to listen to my complaint and said he had no...

Category : General

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Country : South Africa

The 06h10 to Somerset West bus from Mitchell's Plain is always late as there is not a lot of busses on this route we as the paying customers suffer,get warnings at work for coming late each and every day.

Category : General

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Country : South Africa

I bought an entertainment unit at Bradlows Cape Town branch a few weeks ago. When they delivered it was in boxes and the delivery guys said they do not ensable so I had to wait for someone to call me for ensambling. Eventually the guy called me on tuesday 21 March 2017. When he arrived he discovered that there is a box missing and some broken glasses so he can not ensable as this piece is the main one that connects the other pieces. So he called his bosses and told them about the situation....

Category : General

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Country : South Africa

On today's date between 12h00 and 13h00 my daughter went into Midas Florida branch Roodepoort where she has used them on numerous occasions. I personally myself don't like them, because their management leaves much to be desired and today's incident proves my point. The situation was allowed to get out of control. She had obtained information from battery centre to purchase another battery for her vehicle. She was told to get a 621. She asked for a willards battery for which she was told they...

Category : General

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Country : South Africa

Good day I would like some information regarding a few things. My telkom was behind payments for a few months but were paid this month on the 15th via their debit order as it usually goes off, was a wrongfull debit order as well because they deducted an extra month so someone there cant do maths, my issue though, I weren't receiving my data for a while as I were behind, but I would be billed, so technically they have to reimburse me for the time I can't use the data right? I still have...

Category : General

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Country : South Africa

I took out a contract with Mtn about 10 months ago if I'm not mistaken and last month my phone stopped charging so I took it back to them to repair to my surprise they told me they couldn't fix it because of the physical damage that's on the phone.i understand that the can't fix the physical damage that's ok but the fact that they can fix the other thing that's wrong with my phone because of that physical damage?what is that really?i never ask them to fix the phones physical damage just fix...

Category : General

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Country : South Africa

I bought a fridge from OK and within less than 2 months the fridge just stopped working. I got home only to find my house smelling of spoilt food. I opened the fridge and found flies in the fridge and everything spoilt. So I contacted OK Furniture and informed theme about the fridge, instead of sending someone to come checomplete out the fridge they asked me to come to their store to show them proof of purchase and the likes. When I got to the store I gave a certain gentleman my...

Category : General

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Country : South Africa

I called the MTN customer helpline yesterday spoke to an agent by the name of Nontando after giving my details including my cell no she puts me on hold for 15min, and then she puts the phone down. I expected her to call me back since I gave my cell no but,no call were received. This is very bad customer service.

Category : General

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Country : South Africa

SEE ATTACHED RE SHOCKING SAMSUNG SERVICE

Category : General

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Country : South Africa

I purchased airtime to convert to data which I did and had few rands left to make a call but did not work. I called MTN,was informed to switch my phone off for five minutes then switch on. When I switched my phone on I did nothing use it because I was driving home. Ten minutes later got home I have no data or airtime. I called four times on that day and got different answers . This is one myster,my phone did it's own update but my setting for that is off. Another reason data used application...

Category : General

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Country : South Africa

On the 16th March 2017 at 15h00 Shoprite's Mobile Soup Kitchen with Registration number DS 71 FZ GP skip the robot on the corner of Walter Sisulu Rd and Oliver Tambo Drive. My husband followed the vehicle and talk to the driver who just ignore him. We then went to the shop and talk to the Manager as well as the Branch Manager who said they will talk to the driver. Many accidents happened due to this incident on that same corner.

Category : General

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Country : South Africa

Sharondale Nursery in Brackenhurst, sells topsoil for 590 per m3 if you collect But if they deliver its 1590 for 3 m3 I dont want them to deliver because I want to take the soil into my yard to where I need it. The owner just told me if you want to collect you must pay 590. When I told him that doesn't make sense he said you want it or not? Please can someone explain this to me ?

Category : General

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Country : South Africa

My husband took a contract phone with cell c, which is suppose to be 24months contract, he called them last year December 2016 to terminate the contract as this was the end of the term however, he was left with the impression that the contract was cancelled...we got the benefits in February for the same contract that is supposed to be cancelled, he was later told that the account is in arrears yet somebody in the cancellation department didn't do their job properly, he then called again and...

Category : General

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Country : South Africa

I recently had the worst service possible from Robo Print & Signs at Matrix Warehouse in Table View. Etienne, supposedly the owner, is completely incompetent and does not have the knowledge to run a printing business. I tried to have business cards printed and when I received these there were multiple problems. The colour was not correct on the logo and the text shifted on quite a few cards. The logo had a gradient on it which was not on the print files which made the colour incorrect. There...

Category : General

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Country : South Africa

CELLPHONE CONTRACT I LODGED A CALL FOR SIMSWAP THREE DAYS AGO AND WHEN I CALL RMCS AGENT,THEY PROMISE TO SEND ME AN EMAIL LETTER TO SUBMIT IT TO VODACOM SHOP.EVEN TODAY IAM STILL WAITING

Category : General

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Country : South Africa

Hi My name is Tebogo I went to Max Law sometime last year for them to assist me with removing me from debt Review and I was told that is very possible, 7 months later after I have paid R2500 including the R65 which is being deducted on my account every month that I know nothing about and after I made phone calls, send emails to a consultant called Mildred a very rude person unprofessional who does not know what she is doing I was told that they will be assisting any more.

Category : General

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Country : South Africa

On Wednesday 8 March 2017 I phoned Vodacom to do a upgrade on my contract. I told the consultant what deal I wanted and she told me that the deal was not valid, as Vodacom put the wrong add on the website. I feel that they cannot put deals on websites and then tell customers that its not available to them. I even took a picture of the deal to have proof. I then had to take another deal, which I did. The consultant then ddid the upgrade for me and checked that the phone is available in tha...

Category : General

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Country : South Africa

On the 05/03/2017 I transferred R6000 for to hire an astro-turf (size 9x18), 120 Phoenix chairs and 122 mirror underplates from Snandi tents & events. A guy by the name of Linda Baloyi promised me that he does have all the equipment I needed to outsource from him. Final payment of R4670 was made to Linda to conclude the deal as the stuff was needed on the 11th March for my client's wedding. On the day of the wedding when I arrived at the venue to set-up I found dirty pieces of what was a...

Category : General

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Country : South Africa

My name is Ntombiyebongo PhangoI bought Titania Bedroom suit on laybe I go ished paying 01Feb 2017 it was R15000+R800 delivery, it was supposed to be delivered to EC then they said they will deliver the following week I waited but they never deliver every time when I phone they giving me different stories then I said to them if its not delivered the month end of February tthen I will have to get my money back because its a month still they didnt delivees. Then the 3rd of March I went to the...

Category : General

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Country : South Africa

Sorry I've sent the complaint regarding refund of R15800 without my name and number, my name is Ntombiyebongo Phango cell no 0835519424 email address [email protected]

Category : General

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Country : South Africa

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