General Complaints

When approach this service station the attendants have absolutely no urgency at the pumps won't bother asking to check water or oil and have a lack of training. They cannot even put air pressure or read a gauge. In fact I've never in the four years found a air hose that works properly and to top it of they have none available for the past two weeks. I am a regular customer at this service station and getting annoyed every time I visit because it is just getting worst.

Category : General

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Country : South Africa

This morning I was from Soshanguve before I get to marabastad, there is an engen garage on your left. I poured petrol as I was left with one bar. The guy poured petrol and came back with change. 2 minutes after I left the garage my petrol was back to 1 bar. the guy didn't even give me the slip. he came back with change and joined the others.

Category : General

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Country : South Africa

Went to Hartbeespoort branch on 28 August to request Capital and Interest statement for account no. 54486620004 asset description Sokkia FX-103 Bg Total St. Still waiting for this document so that my AFS can be completed by auditors. Cannot understand that equipment that was purchased through Nedbank and you cannot forward this document with in 24 hours of request.

Category : General

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Country : South Africa

MY SON RECENTLY ENQUIRED TO JOIN VIRGIN ACTIVE YET TO DISCOVER AFTER HE PAID THE JOINING FEE OF R799 THAT THERE WAS AN OUTSTANDING AMOUNT OF R1050 OF FEES THAT HIS FATHER IN 2007 AND OWED AND MEMBERSHIP TAKEN OUT FOR HIM WHEN HE WAS A MINOR IS NOW DUE TO BE PAID BY HIM, THE FUNDS WAS TAKEN OUT BY WINSTON GELDENHUYS BEFORE THIS INFORMATION WAS PRESENTED TO HIM, WHEN MY SON SAID IF THIS WAS THE CASE THEN HE DOES NOT WISH TO JOIN AND WAS TOLD TO SEND HIS BANKING DETAILS, 24 HOURS PASSED AND NO...

Category : General

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Country : South Africa

MY SON RECENTLY ENQUIRED TO JOIN VIRGIN ACTIVE YET TO DISCOVER AFTER HE PAID THE JOINING FEE OF R799 THAT THERE WAS AN OUTSTANDING AMOUNT OF R1050 OF FEES THAT HIS FATHER IN 2007 AND OWED AND MEMBERSHIP TAKEN OUT FOR HIM WHEN HE WAS A MINOR IS NOW DUE TO BE PAID BY HIM, THE FUNDS WAS TAKEN OUT BY WINSTON GELDENHUYS BEFORE THIS INFORMATION WAS PRESENTED TO HIM, WHEN MY SON SAID IF THIS WAS THE CASE THEN HE DOES NOT WISH TO JOIN AND WAS TOLD TO SEND HIS BANKING DETAILS, 24 HOURS PASSED AND NO...

Category : General

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Country : South Africa

good day, my name is Jabulani. My wife is trying to get help from her previous employer with SARS documents to be rectified as SARS indicates that the documents submitted by Merchants Vodacom are incorrect, up to this day there is no response from Merchants Vodacom. please assist and see trailing mails. Lebohang Nhlekoa Fidelity Security Group [email protected] Facebook | LinkedIn | Twitter From: Lebohang Nhlekoa Sent: 28 August 2018 07:41 AM To:...

Category : General

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Country : South Africa

I went to buy a phone at PEP the 23 Aug 2018. I had forgotten my I.D in my car but was carrying a I.D copy with me because I was coming from the bank. Instead of her kindly telling me that I should bring a hard copy she shouted at me. I asked her why she is shouting she replied by saying "WHERE HAVE I EVER SEEN SOMEONE BUYING A CELL PHONE WITH A ID COPY" I told her that I'm going to my car to fetch it but I got to the car I just decided to leave. I think she might be the manager not sure.

Category : General

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Country : South Africa

I was charged R400 when I ordered a bouquet of Roses, I received a posy not long stemmed high society roses which I could have gotten from my local florist for that price. NETFLORIST is a rip off and do not deliver what their pictures show. I have been trying this whole morning to send them an email with the pictures of the sad posy but for the past two hours they say they haven't received my email and keep changing email addresses. PLEASE DONT BE A FOOL like me and fall for their...

Category : General

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Country : South Africa

Pari Blvd co or also called La Paris BLVD Company is a supplier of branded items for conferences and general branding. I ordered 220 USB wristbands from them and had to pay upfront as it was a branded item. Until I paid the almost R20000.00, the service was prompt and professional. Once the money was received, all went quiet. I emailed the person, DAVID, twice to find out about progress of production and delivery and he told me he was under the impression I needed it by the end of July....

Category : General

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Country : South Africa

I recently bought a cell phone at Ackermans stores at Dobsonville Mall, after a month the phone froze and could not slide. When I took it back the assistant manager was rude and just said it will take 3 weeks when they take it to the supplier. She just looked at me and left me standing in the middle of the shop. After 2 days she said the phone is not taken to the supplier yet with so much attitude and just walked away again without any acknowledgement. . Even today I don't know if I will...

Category : General

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Country : South Africa

I send my husband to buy me 3 pieces hot at soshanguve block AA chicken Licken..n de was no lights bt der were selling anyway...de meat was row n bloody dey did not even provide him with a slip cos dey were using manual register..was so dissapointed as i really wanted to enjoy my sundae with a chilli meat...12 August 2018 my day is ruined thanx to chicken Licken

Category : General

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Country : South Africa

Hello Peter I have laid a complaint with Spar Ferndale at the head office and no one has came back to me as we were treated unfairly at Spar Ferndale...please assist

Category : General

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Country : South Africa

Good day We would like to lay a complaint regarding an incident that happened at Spar Ferndale in Gauteng yesterday 02/08/2018 around 11:35. We were wrongly accused of stealing sweets by a cashier"Annah Limo" who then sent a security officer "Mxolisi" to fetch us outside the complex on our way back to work, we then went back to the shop to the computer room to watch the footage. They checked the footage whilst we there and it showed them that we did not steal anything. As we were on lunch...

Category : General

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Country : South Africa

Hi I have a big problem 2 weeks ago 1 of the customers service person of RCS phone me and tell me my account is in arrears and few days later another person phone from the same company telling me i am in arrears when i ask why because i head a few days back my account is pay up .Now i paid again so now i need proof that my arrears is paid up to date now they have a lot of stories and i need that proof for the bank how do i go above it now.

Category : General

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Country : South Africa

I bought clothing on ebay for resale. The total cost was around R15000. I was requested by customs to submit my bank statement with the transaction highlighted. They also requested the seller to submit a commercial invoice for the goods purchased. Unbeknown to me the seller reduced the prices of the goods I purchased and this did not match the value I had paid as indicated by my bank statement. I was told by the shipping company that the goods would be abandoned. I queried this and asked the...

Category : General

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Country : South Africa

Someone used my personal information to purchase contract phones with glocell. I only discovered about this last year around October. I was then requested to do an affidavit of which I did and send through to glocell to close the fraudulent account but to my surprise this year during may I was further requested to forward a copy of my ID so that they can finalise the closure of my account. I complied to that request but surprisingly when checking my credit record tonight it was still...

Category : General

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Country : South Africa

I PURCHASED A PAIR OF WHAT I THOUGHT WAS A REALLY NICE PAIR OF HIKING BOOTS IN ANDORA IN 2005. USED THEM ONCE AND HAVE BEEN SITTING IN THE CUPBOARD EVER SINCE . COME TO USE THEM A FEW MONTHS AGO AND SOLES FALL OFF .IM TOLD BY THE FACTORY THAT THE MATERIAL USED FOR SOLES ONLY HAS A LIFE OF 6-10 YEARS WHY DONT THEY TELL US THIS WHEN THEY SELL THE BOOTS PLUS THE FACT THAT THE BOOTS ARE BRAND NEW SHOULD COUNT FOR SOMETHING . GRISPORT FACTORY IS NOT INTERESTED IN REPLACING THEM

Category : General

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Country : South Africa

We rented a property from Huurkor.They did not do a incoming or vacating inspection.We have send numerous e mails to them with no success.We eventually got hold of the owner.After we moved out they refused to pay back the deposit.We went to the Housing Tribunal and a order was made against them to refund the deposit plus interest.They still refused payment.We issued a writ of execution and the Sheriff from Pretoria East walked out of Huurkor offices with a promise they will transfer the...

Category : General

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Country : South Africa

Am one of the client that was assisting the arrangement of my late sister funeral Jk Ratshilengo (7006281064089).after submitting the needed document,I was instructed to collect the vehicle on Friday the 29 at Louis trichardt Avis on behalf of the family.i went to Avis but there was no such arrangement from workers life.we call for almost the whole day without any assistance except that they will call me back,on which never happen.lady by the name of Catherine I've spoke to her for more than...

Category : General

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Country : South Africa

I contracted Mervin's Décor to reupholster my lounge suite. I was shown swatches and chose a dark grey almost charcoal colour. the price was good and all went well, I paid the 50% deposit that was required. they collected the suite. Estimated completion time 10 days. Unfortunately this was not the case however it was not a problem. The suite arrived in a different fabric and was then informed that it was an old swatch I selected from and that it was a same fabric but different dye lot....

Category : General

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Country : South Africa

It is embarrasing try to get hold of putco just to find out what time your busses travel from Klipspruit-West to Fourways. Your switchboard gives me number to has been engaged for 5 days already. I got the persaons name in nancefiels Imile Ntambani 082 295 8979 and he is just ignoring my calls. This is the numbers that i have been receiving from PUTCO. 011 945-1044, 010 003-6538, 010 003-5439, 010 003 3889.

Category : General

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Country : South Africa

BAD SERVICE RENDERED FROM THE MANAGER AT SHOPRITE ROODEPOORT. I visited Shoprite Roodepoort to purchase some few items, while I was there I felt nauseousand also heartburn I needed to take Eno as I was busy with the cashier I asked her that I need 2 sachets of Eno she referred me to another cashier who works at the kiosk for her to assist me with what I was looking for I went to her she checked where they normally put them but there was nothing there she then found a box of sachets but she...

Category : General

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Country : South Africa

i ordered a tea bag packing machine and was told it would take 60 -90 days , that was mid November 2017. i have had a lot of contact and excuses about when it will be ready for delivery this company has had my deposit of R40000 and i have had to service an expensive loan and make my products at a much higher price. now they are asking for the rest of the money before delivery. i find this un acseptable .i have told them that i will pay when it arrives .no response to this mail so far.i also...

Category : General

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Country : South Africa

Am so angry I went to pep store Balfour park store next to checkers and jet to buy airtime I was helped by a lady named Pauline I greeted her nicely she was buzy talking to checkers staff I said to her nicely airtime for vodacom R20 she gave me mtn airtime as she was buzy chit chatting with checkers staff I saw it when I get home I send my niece to go exchange it she told my niece that she won't change it coz it's my fault ,why I didn't check it before I leave the store but how it is my fault...

Category : General

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Country : South Africa

I have an active contract with Vodacom but October 2017 I took out a contract at Cellucity Canal Walk, the phones lasted 6 months, these are Iphones. We have relatives how have similar phones and its still working. They then proceeded to fix it wanting me to pay almost R 5000, I have tried to reach out to their headoffice, the response was that sometimes these things happen. I am paying for two broken phones which are still by the store, they committed to have it delivered its been two days...

Category : General

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Country : South Africa

My husband is Quentin Oosthuizen Age 40, currently in Chris Hani hospital for 4 months in Ward 9. He was in a severe car accident and was badly injured but, he has recovered from most of the injuries. the legs are the problem and my problem is, why is the doctors only seeing him once a week, as i know for a fact they are using him a ginnipig as they have never had an injury like that. I cannot stand it as my husbands health is not getting better, the susters are pathetic as they only sit...

Category : General

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Country : South Africa

As per every year, we have our anthracite heater serviced before the winter. Been done for the last 30 years by Messrs Becker Heaters in Lenasia. This year it had a cracked hopper and was taken to their service centre. The cost was to be R1250 extra. I was phoned and advised that just about everything was wrong and worn and it would be R5600 to re-instate. I asked Mr Mohammed if he could not just do the hopper and we would consider the big repair next year. He agreed. The heater was...

Category : General

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Country : South Africa

Friday 2 June 2018, I received a tracking code to collect a parcel from a Pep in Gilwell Taxi Centre. Saturday we went to collect and were told it hasn't arrived yet. We should try Monday 4 June 2018. I then decided to collect later in the afternoon. I asked at the parcel counter and I was told to stand in the queue and someone will assist. on getting to the counter I was told that no Paxi parcels have arrived and they're expecting them the next da because tgry received an sms informing them...

Category : General

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Country : South Africa

I went to Dischem Cresta mall yesterday 24 May 2018 to buy some sweets. I then went to pay, I placed on the counter the sweets, Dischem card and the money to pay. The cashier by the name of T. NELUONDE stole my money and put it under the counter and demanded me to take out another money to pay for the item. I told her that I already placed the money on the till. She demanded another money from me. I called the supervisor and she said she will check on the camera. When I asked for the manager...

Category : General

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Country : South Africa

I have a 3 year contract with Altech for my polo tracker, in July 2018 I was almost hijacked and when I pressed the panic button no one responded, I had called them the following day to complain about the poor service and no one has ever apologised or got it back to me with a clear explanations... carried on and still paid my premium even though I wasn't getting the service, in October same thing happened and no one bother to to explain when I called them to complain, so I stopped paying for...

Category : General

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Country : South Africa

Good day, I I have requested for an paid up letter from avon,but they can not assist me,i don't owe the anything.could you please assist me on this matter. Who do I contact regarding this matter. Regards lianna phillips

Category : General

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Country : South Africa

last week I signed a contract/membership form with Gym company, I came across their consultant on the mall, I was informed that the first two months will be free and I'll have to pay R199 every month, so after I sat and search via google I saw a lot of complains concerning the company including that cancelling the contract is not a child's play it might cost me an arm and a leg. Will you kindly advise me on how to go about cancelling my contract with the gym company.

Category : General

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Country : South Africa

Our water purifying system at home has been faulty and is leaking water. The maintenance team of JN PURE WATER SOLUTIONS has already been here twice in one week and it is still leaking. I called the maintenance team and they assured me that they would be here first thing in the morning. They never arrived. I then called the office to be informed by the owner's wife that she is extremely busy, does not have time to look for my file, and then proceeded to lecture me on my responsibilities with...

Category : General

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Country : South Africa

I bought a washing machine from Game Store at Westgate on the 01/10/2017 and in April 2018 I called them to report a faulty machine. This washing machine is no longer doing it's normal functions which is washing, rinse and drying. They asked a Defy Technician to come assess the situation but how could you assess a situation by not making sure that the machine is washing, he asked for the machine to be switched on which is fine as the machine does switch on but does not work it's normal...

Category : General

(0) Replies

Country : South Africa

I bought a washing machine from Game Store at Westgate on the 01/10/2017 and in April 2018 I called them to report a faulty machine. This washing machine is no longer doing it's normal functions which is washing, rinse and drying. They asked a Defy Technician to come assess the situation but how could you assess a situation by not making sure that the machine is washing, he asked for the machine to be switched on which is fine as the machine does switch on but does not work it's normal...

Category : General

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Country : South Africa

I would like to report the driver of the first bus in the afternoon from Sunninghill to Davidsonville, she very rude and does not stop at my bus stop, yesterday we were standing at the media24 bus stop the robot was red she stopped and refused to open the door,since they have changed the drivers she doesn't stop at all from the sabc, media24 and uj bus stop, she doesn't even look at us. the driver its a dark ugly lady who doesn't even use Vaseline. If the bus from Gandhi squire left us her...

Category : General

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Country : South Africa

I did open a postbox at postnet in the balfourpark mall To receive parcels. The manager Snowy had a fight with the post delivery man and he refuce to deliver the post to them. Snowy call and tell you to go down to the postoffice to pick up your mail there. When i confronted her about it, she sent her people to collect the parcel, pay for it and i just pay the same amount at postnet. I cancelled my postalbox with them because there is always a problem. I also feel that there must be a stock...

Category : General

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Country : South Africa

I went to shoprite yesterday afernoon and my wife wanted to buy lemmingtons only to see a a flie gren fly and full fruit fliers on the cakes ... i requested to see the manager and requested that all the cakes and biscuits be removed from that display init ,,,, however a few moments later i went and saw that they had not removed all the biscuits and cakes from that unit and i asked the guy to give my a cake fro the same unit that the flies were and he gave it to me and i requested to speak to...

Category : General

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Country : South Africa

I Had my Spectacles done at Spec Savers Lydenburg - When I received my Spectacles I could not see properly when doing my work on my PC - when I put my old ones back I could see - I went back and they said that my old specs were made for my PC - so I could either make a multifocal glasses that WILL cost me more money or I can use my old glasses at work and the other one the rest of the time. WHY DIDN'T THEY DO IT CORRECT THE FIRST TIME!!! I will never go back to Spec Savers LYDENBURG

Category : General

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Country : South Africa

Arrived at the Game Credits Service counter at 10:56 on Sunday 6 May 2018. Got told that the credit lady had just left for her tea break and got asked to come back at 11:30. When we went back at 11:30 we were told that she had just been there, one of the Game Electronics consultants went to the back to go find her. After 15 min of waiting and constant paging (by Game to the lady) we spoke to the manager. The woman then finally came through to serve us at 11:55. Precious Sibisa, is the lady...

Category : General

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Country : South Africa

I approached Vodacom at CellCity WalmerPark Port Elizabeth about changing my husbands cellphone into my name as he had Dementia & in a Home I have full Powers of Attorney and the lady there by the name of Cindy took copies of all 8 pages, she said they would put the phone into my name - this is going on a year now after all my phone calls, visits to her, still nothing has been done.I am paying cash every month on the phone as I closed my husbands bank account. I was away in Durban for 3...

Category : General

(1) Replies

Country : South Africa

On the 28-04-2018 I went to cliks Golden walk Germiston to buy with my Makro credit card what a bad service I received they are not sure if I can use my card at cliks they keep on telling me that I don't have credit but when I call RCS they said I have credit.i don't know if they were not informed if customers can buy with makro card at cliks I don't think I will ever shop there. 0738012352

Category : General

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Country : South Africa

I have been receiving callsfrom Home Choice that I am owing Home Choice R1845 and they said they want payment, and they said I am Miss Kunene Date of Birth 1982-02-12 from Orange Farm. and to my surprise I don't know where is orange farm and I don't know anyone in orange farm I am staying in Bennde mutale Limpopo and I didn't order anything from Home Choice. I sent them an affidavit and letter stating that I haven't order anything from Home Choice and I am not Miss Kunene, I suspect that...

Category : General

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Country : South Africa

I have made requested quotation for installation of two 150 liters solar geyser.I received a quote from MVS Technology Solutions owned by Sam (0725382153). We agreed on deposit of R7500 which I made. He failed to install solar geyser on several dates he promised.He is always giving excuse and playing victim. I have since asked for refund which he has promised and still failing to pay. I am the one who is always calling him he is always pretending to be too busy. He does not care about his...

Category : General

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Country : South Africa

On the 23/04/2018 I REQUESTED UBER AROUND 7:40 MY TRIP WAS FROM COSMO CITY TO RANDPARK RIDGE. MY TRIP WAS R115 THAT WAS DEBITED IMMEDIATELY FROM MY ACCOUNT,AGAIN ON THE 24/04/2018 IN THE MORNING I REQUESTED UBER WHILE I WAS BUSY I RECEIVED A NOTIFICATION THAT I'VE GOT OUTSTANDING AMOUNT ON MY ACCOUNT, WHILE I WAS STILL PUZZLED ABOUT THAT R188 WAS DEBITED FROM MY ACCOUNT BUT STILL WITH NO ACCESS TO UBER. SO ON THE 24TH EVENING I CHECKED MY TRIPS ONLY TO FIND OUT MY TRIP WAS NEVER ENDED AT...

Category : General

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Country : South Africa

The employee who drives a car with registration of HBC 372 FS made a racial attack on me.I even opened a police case against this particular man.he is from Lillie's sales and services in Bloemfontein

Category : General

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Country : South Africa

rented a car from AVIS ORT airport JHB from the 26/03/2018 until the 05/04/2018 when i return the vehicle back to AVIS under required condtions, i know will be receiving my refund soon into my credit card account which I i had no issue with that condition because I’m used to receiving the refund within a week of returning the car it’s actually within 48hrs of returning the car to my surprise this time it took for ever. Till today i am still waiting for my refund; to make matters worse...

Category : General

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Country : South Africa

All about purchase of puppy from puppyfind in Kuruman where seller is not honouring agreement : Letter submitted to Mrs van de Walt Elizabeth : During my dealing with you the past few days was the worst and most unpleasant experience I`ve had in a very long time – your total unprofessional manner contributed to make it very, very disappointing. On Tuesday 17 April we agreed on my choice of puppy – you then stated that if I pay full on Tuesday, delivery will take place on Friday...

Category : General

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Country : South Africa

On Friday 20 April I confirmed the collection of a couch on Saturday morning with Karina Transport, Durban, from a house in Waterfall for delivery to Victoria Embankment. Karina told me that she had a booking in Margate but would try to reschedule for later and fit me in 1st thing in the morning. She duly called back and the appointment was made for am 08h00 collection, as I explained the person she was collecting was only available till 8h30. In a WhatsApp message, she confirmed 08h00...

Category : General

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Country : South Africa

Took the coaches to be rocovered with leather for the cost of 13700 which was paid in full to the service provider in december 2017 but till to date on 19 April 2018 the work is not done, and ghe guy is telling stories everytime,. His cellfome is on flight mode calls does not go through and u hardly find him at the workshop, i communicate with him on whatsap only, he is sometime arogant when i need answers on when and why he has not done my goods, he keeps on telling lies everytime making...

Category : General

(1) Replies

Country : South Africa

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