General Complaints

I signed up for a 24 month contract at the beginning of 2015 at the Johannesburg branch. Today (24/04/2017),when I went to enquire as to why I am still being debited, I was told that my contract expires January 2018. When I enquired as to how that is possible, I was told that there is no contract for 24 months.(while I signed one)

Category : General

(0) Replies

Country : South Africa

On the 10th of April I received a sms from MTN141 saying that I could get a data sim from a MTN store for R39. For 1.5gb so I went into the MTN store @ Baywest mall I'm Port Elizabeth where Vuyo was not sure about this offer and asked me to sms him the message whicheck I did while I was still in the store confirmed he received the message and left a week later I still hadn't heard from Vuyo so my husband gave him a call and was told the they could not find this special. On Saturday the 21st...

Category : General

(0) Replies

Country : South Africa

Our aerobics instructors have had to cancel classes due malfunctioning audio system. The problem has been going on for more than 3 months and seems to be getting worse. The only excuse members get from those in charge of VA Thornhill is that a repair person was called to attend to the problem abd to apologise.

Category : General

(3) Replies

Country : South Africa

Our aerobics instructors have had to cancel classes due malfunctioning audio system. The problem has been going on for more than 3 months and seems to be getting worse. The only excuse members get from those in charge of VA Thornhill is that a repair person was called to attend to the problem abd to apologise.

Category : General

(2) Replies

Country : South Africa

In January 2017 I decided to join a gym. So I went into Virgin Active n Randburg and made some enquieries. I was asked what times I would prefer and what I would prefer to do. I told them I would want to go from 6 -7 am and would prefer aerobic / pilates classes as I did'nt want to do the circuit. I was told that they had classe at those times and they could accomodate my requirements and could they sign me up for a 2 year contract. i asked if I could not do a month to month or even a years...

Category : General

(0) Replies

Country : South Africa

I had a 24 month contract with On Air which ended Dec2016.my payments a debit order at Capitec Bank I paid a further payments Jan and Feb 2017 then realized my contract had ended.sent an email to On Air asking if I can have a repayment they requested proof which I sent.Since March I have sent several emails to them and I get no answer Please help me..

Category : General

(0) Replies

Country : South Africa

I'm with MTN contract using Samsung Galaxy Note 5, it got blacklisted on the 15 January 2017 i don't know by who only to find out when sent for repairs that it was blacklisted. Since from ealry March i've been calling mtn to assist me to un-blacklist my device as i have sent them couple of emails with proof that the device belongs to me with no happy response till today. I'm still paying R829 every month for the device that is not working and they are failing to assist me with. Only my...

Category : General

(1) Replies

Country : South Africa

membership no: 00876 gym tel: 011 823 6666 managers cell no.: 0847697639 i left a bag with my personal belongings and clothers in it, i left it in my locker and locked it up. I went to cape town and came back 3months later, my locker was broken open, my belongings were no longer there, i consulted the manager, he told me he had donated whatever that was in locked lockers to charity. there was no notification whatsoever saying 'the gym is full now, lockers needs to be cleared up and...

Category : General

(0) Replies

Country : South Africa

lets start with the delivery was late and they did not phone me when the goods arrived. one month after I bought the bedroom and lounge suite the dressing table draws started sagging, I went to Bradlows and reported the problem, they said they are going to send someone to my house to fix the dressing table he did not come. 1 month after that the man came to only then repair my lounge suite and said he does not have the tools to fix the dressing table. I went to bradlows again and he said he...

Category : General

(0) Replies

Country : South Africa

It has been 4 months waiting for our provident fund money. When we ask we do not get answers. We are supposed to get our money from Liberty but they are keeping quite about it. Our company name is Devmark Print from Johannesburg.

Category : General

(0) Replies

Country : South Africa

This company hire people and don't pay them We are 19 employees that did not received salary's and the 2 owners of the company don't worry. They take the salary money to buy equipment to enrich them self. We need help please this is a new business and this owners praised them self that they havend signed contract with no body and we can do nothing about it.

Category : General

(1) Replies

Country : South Africa

This company hire people and don't pay them We are 19 employees that did not received salary's and the 2 owners of the company don't worry. They take the salary money to buy equipment to enrich them self. We need help please this is a new business and this owners praised them self that they havend signed contract with no body and we can do nothing about it.

Category : General

(0) Replies

Country : South Africa

On Friday the 31st of March 2017, I went on my cellphone banking to pay all my debt. Once i was busy paying i all of a sudden received a pop up message that notified me that the payment wasn't successful because of a error. The first thing that came to mind was perhaps the network that was bad,I tried again to do the payment and the same message appeared so i didn't go ahead with the payment. I few minutes after that i received 3 messages after one another to say that the payment went off 3...

Category : General

(0) Replies

Country : South Africa

IN 2014 I WAS INVOLVED IN A CAR ACCIDENT,AFTER THE OTHER PARTY REFUSED TO PAY OR FIX MY CAR I THEN REPORTED THE MATTER TO LEGAL WISE,ATTORNEY WAS APPOINTED. AFTER ALL THESE YEARS MY CLAIM IS STILL PENDING,NO UPDATE NOTHING FROM THE ATTORNIES.IVE CALLED LEGAL WISE TO REPORT MY DISATISFACTION, BUT STILL NOTHING....

Category : General

(0) Replies

Country : South Africa

The very worst service I have ever experienced. Fridge collected 29 March. SInce then several calls daily with a "promise" that Tim and / or Grant would call me back. Not once called back. The only person who was vaguely helpful was Theo who initially promised delivery for Friday and called to say delivery would be Monday. Of course not delivered and no phone call either. Two phone calls already this morning with "promises" to call back in 20 minutes. Nothing. How in heavens name does a...

Category : General

(0) Replies

Country : South Africa

The very worst service I have ever experienced. Fridge collected 29 March. SInce then several calls daily with a "promise" that Tim and / or Grant would call me back. Not once called back. The only person who was vaguely helpful was Theo who initially promised delivery for Friday and called to say delivery would be Monday. Of course not delivered and no phone call either. Two phone calls already this morning with "promises" to call back in 20 minutes. Nothing. How in heavens name does this...

Category : General

(1) Replies

Country : South Africa

On the 27/03/17, I went to TOKKIE & TOFFIE DRESSMAKING shop number 521 Pretoria road in SILVERTON. I asked them to do an outfit for me, husband and kids. I chose the material and pattern I want. they took measurement and I paid them R400 deposit, then told them I will arrange with my Husband and kids for measurement. They went on Thursday and my Husband paid R500.00 deposit on Friday the 31/03/17. I asked them on wattsup if they manage to get the material, he then said no but we have other...

Category : General

(1) Replies

Country : South Africa

my Vodacom account was suspended and I`ve been struggling to get it unsuspended since 23 March 2017 but to no avail. You are directed from the one number to the next. I eventually visited the closest Vodacom shop in Vanderbijlpark, just to be notified that no service calls were logged as promised by consultants on the 5th AND 6th of April. The call was registered Saturday morning and the service is still suspended. I spend more than half an hour at a time speaking to a consultant. I don`t...

Category : General

(0) Replies

Country : South Africa

I was referred to Tentatoria by Lynnwood Trailers & Campworld to have a new flysheet made for my tent. I contacted Rendie from Tentatoria telephonically on her cellphone 0835253890 on 16/03/2017 to enquire about a cover sheet for my tent. I needed it on 4 /04/2017. She indicated that it might be tuugh but that she will try. On 17/03/217 I handed my tent in with Marius at Tentatoria and made a payment of R650 after accpeting the quotation. I emailed the proof to Marius. I also indicated to...

Category : General

(1) Replies

Country : South Africa

I was employed by Workforce Group and assigned to work for a month contract for a certain company. They paid me for 3 weeks I worked the next thing my last week was never paid and the serviceed telling me stories that they can't pay me my no ey due to the fact that the company didn't pay them the remaining amount. My problem is where do I fit in there because I work for them as an empliee and submitting my time sheet to them and now I can't be paid my salary. Workforce group agency treat...

Category : General

(0) Replies

Country : South Africa

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