General Complaints

a CZ ring was bought from the above mentioned Jeweler for my anniversary in December 2014. A stone dropped out then, my hubby took it back. Chose a second ring, which was given to me on the 17/01/2015. One week later, another stone dropped off from the 2nd ring. my hubby is a rep and is away from home max. 2 months at a time, and being a working mother, does not give me the time to frequent malls. on the 15/03/2015, i finally got a chance to get to the jeweler. a receipt was issued for a...

Category : General

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Country : South Africa

The level of service is exstremlly bad takes more then 1 year 6 months to change surname the when you request added services they remove other services instead . For the last 3 months they charged 3 X the amount due to consultants at MENLYN Branch don't know what they are doing, Refunds are not an option as they only credit your autopage account and can take up to 10 working days Data Bundles removed, sms bundels,m2u

Category : General

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Country : South Africa

What did I get myself into using this amateur company. I subscribed for a product on Model Space, to my disappointment the only company importing this product was Jacklin enterprizes. My subscription is not even half way and I have had numerous problems with this amateur company. From late deliveries due to incompetent people replying on email to sending me false invoices. I will now report this problem to Model Space uk and Deagostini uk and request alternative companies to supply South...

Category : General

(2) Replies

Country : South Africa

I experienced very bad service from a woman named Nabeelah Gallow from Heywood road Crawford, Cape Town.She works from home baking cakes for various customers using the name Good Treats for her business. I requested her services 3 weeks prior to my moms 60th birthday celebration.I sent her a picture of the cake I wanted which was a 3 tiered chocolate mousse cake very beautifully decorated with roses and ribbon, I asked her more than once if she could create an identical cake,and her response...

Category : General

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Country : South Africa

We hired Erna Loock Photography in September 2013 to be our wedding photographer in Port Elizabeth; we paid her the full amount a month before the wedding, close to R10 000 to get photographed on our wedding and include the following… - Disk with a full set of high resolution photographs (unwater-marked) 850+ - 24 Page Hardcover Photobook - Video Highlights DVD Since 2013 we only got an electronic link of our photos, which we had to download ourselves; then from the...

Category : General

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Country : South Africa

On the 11 February 2015 between 11h30 and 12h00 I had a very bad fall in the above-mentioned shopping centre when I tripped because of an uneven broken floor surface. I reported the incident to Mr Jan Ackerman. I have also contacted Pacific Paramount Property Mangagement (Pty) Ltd and had telephone conversations with Nicolene and Mr Pascal Stratis dd 15 February 2015 to help me with the incident. In these telephone conversations I explained what caused the fall and that I had sustained...

Category : General

(1) Replies

Country : South Africa

We have been sending numerous emails to Rapid Business Registrations for the whole month since they promised to contact us "SHORTLY" regarding SARS certificate and the BEE certificate outstanding. This is after it took them 3 months to register the company blaming CIPC for the backlog. After us calling them as we received no feedback on emails, their receptionist only tells us to bring the documents to Joburg so that they can facilitate same. We have to drive from Rustenburg to Johannesburg...

Category : General

(0) Replies

Country : South Africa

On the 7th Feb 2015 @ 12:45 am,i bought a double bed at fair price furniture store Southgate. The salesman told me that they will only deliver the bed on Sunday as all trucks were fully booked for the day.however at 5pm a white bakkie pulled up at my address, my son asked the deliver guy to use the back entrance as the key to my front door was with my eldest son who left the premises n to my surprise after the delivery guy named Dino left the premises I heard a loud noise ran in the house and...

Category : General

(3) Replies

Country : South Africa

I got hair extensions from this salon, I paid for the best quality only to find out later that they sold me a poor quality and made a huge profit on it, after telling me that they make no profit on the hair,they now deny saying this to me, the price lead me to believe that the quality was the best. The extensions kept falling out, 67 over a period of 22 days. I had to go back numerous times and the hair itself also breaks at an alarming rate. I had the extensions removed because of this and...

Category : General

(0) Replies

Country : South Africa

In the middle of January I went to this store to purchase a handle for the cordless sweeper. the gentlemen on duty in the store took my number promising to call when the stock arrived that week. Needless to say I did not receive the phone call. When in the area on the 7Th February I purchased a genesis sweeper handle. when arriving home I realized it was incorrect. when phoning the store I was told that it impossible as they only sold one kind of handle. on the 18th February when in the...

Category : General

(0) Replies

Country : South Africa

An amount of R49 has been debited to my account on almost a daily basis since November last year. I have no knowledge of this company. The bank fees on this are R13 and my bank cannot help (not keen to) and refer me to Comet who I cannot contct.

Category : General

(0) Replies

Country : South Africa

This is a huge inconvenience that every time I order products from Avon and after paying for the goods, my order is received incomplete. This is now the 3rd time that I am paying full invoice amount for an incomplete order. And now requesting to be reimbursed, I am being told that this process will take up to two weeks???? Two weeks after I had to wait for +- 2 weeks for an order to be delivered, which is still have not received. And this is for an order that I already paid for but still not...

Category : General

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Country : South Africa

We hired Erna Loock Photography in 2013 to be our wedding photographer on the 21stSeptember 2013 in Port Elizabeth. We paid her the full amount a month before our wedding; but she has not delivered a single thing from those things we paid for: 24 Page Hardcover Photobook, Video Highlights DVD and CD with photos. We’ve been contacting her since December 2013, and she’s made empty promises to deliver and to date has not delivered a single thing, to a point that she’s ignoring us now,...

Category : General

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Country : South Africa

ON 10/11/2014 PHYSIOTHERAPIST M PISTORIUS PRESCRIBED FOOT CORRECTORS TO THE VALUE OF R2400. ON 2/12/2014 APPROVED IT BY EMAIL TO HER. AFTER NUMEROUS PHONE CALLS TO GEMS SINCE THEN ONLY R70.10 WAS PAID ON 25/11/2014. ACCORDING TO THE CALL CENTRE AT GEMS IT WAS PAID OUT OF THE WRONG ACCOUNT (DAY TO DAY INSTEAD OF APPLIANCES) AND THE ACCOUNT WOULD BE SEND BACK TO CLAIMS DEPT. UP TO NOW AND AFTER PHONING AGAIN I WAS TOLD THAT CLAIMS DEPT HAVE NOT RESPOND YET. IT IS NOW 10 FEBRUARY...

Category : General

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Country : South Africa

Sony Xperia Z, Problem (1) earpiece/headset not working in Oct 2014. Took it to MTN The Glen, where I was advised to take it to Crown Mines as they would take more than two weeks to repair and no loan phone was available. I decided against this and kept the phone, regardless of the fault, which was intermittent. Problem (2) Dec 2014, the Sony Xperia Z started to get hot behind the phone. A week later it was on 10% battery life, as I unlocked the phone it went dead. I then searched on the...

Category : General

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Country : South Africa

I bought a voucher advertised on Daddy Deals the end of November 2014 - to have a Brazaillian Blow-out, Cut and R100 bonus voucher if you purchased some of their products. They advertised that the treatment would last for 4 months. My daughter went for the so called blow-out but never received the cut advertised and then was told that she needed to purchase the products to help the blowout last for the 4 months. Wish she did but was then not allowed to use her bonus voucher. She was...

Category : General

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Country : South Africa

I bought a dress at Fashion Express on the 3rd January (I buy there every month) On fitting the dress at home I realized much to short. Returned to Fashion Express Saturday the 10, and after explaining my problem, waiting for 8 minutes for the assistant to finish talking to a friend, she looked at me no need slip. First of all I paid cash, second I have the points card, thirdly I did not want money back, just exchange. Last time we will buy anthing from this shop or any other branch including...

Category : General

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Country : South Africa

On the 22 Nov 14 I upgraded with Black Berry Z3, on the 5 Dec 14 I returned it to the store it had a problem of detecting sim card. Its a month now without getting feedback from cell c. I went to the stores 3 times without getting joy. The answer I revd ws the cell is with Black Berry for diagnose. This morning I contacted cell c repairs the guy by the name of Matthews tld me he is sending msg to BB. I want cancel this contract but Vincent Rakodi(Retention Adm) refused. I need assistance with...

Category : General

(3) Replies

Country : South Africa

I have tried my best to contact this company and are unable to locate them. I have found their contact detail at the Credit bureau but they do not pick up their phones. I really want to settle my account. Please help!!!!!

Category : General

(0) Replies

Country : South Africa

I Mosebi Tankiso bought a car (VW Golf 5 GTI) from Mr Frederick Philippus Van Der Merwe on the 02-12-2014 for amount of R35000 cash,and the car as I lodge this complain is with me the problem that I m having is the papers of the car , I have tried several time to meet Mr Van Merwe to hand in the paper with no luck, I have also paid him R4500 as the deposit for the engine because the car has no engine. I am in the position of the following documents as a proof that I have bought the car from...

Category : General

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Country : South Africa

SBM CASTING NOT RELIABLE Sbm casting will only communicate with you via email and ask for money to pay membership,after that they are gone do not deliver,all the numbers they provide for cpt,dbn and jhb never work.DO NOT PAY SBM CASTING.and they never do any training or profiles they promise on their memberships.not a reliable agency....their website is www.sbmtv.co.za.

Category : General

(1) Replies

Country : South Africa

bought two mobile coolers from Zander Van Aswagen in 2012. the coolers malfunctioned and i returned them to him. on collection they were not there and he promised to repay them . to date h has not done so

Category : General

(0) Replies

Country : South Africa

Since my upgrade I am unable to call my son who lives in Holland. I have been on the phone with MTN for three days non-stop with no luck to getting my issue resolved. Every time I call, I have to repeat my problem from start to finish. The consultants do not listen as I would have to rectify the information relayed even during a conversation on more than one occasion. Since reporting the error I have had no feedback on progress. I have also left two messages for the team leader to whom I...

Category : General

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Country : South Africa

Still waiting for the refund of R899 since July 2014.Everytime I do the follow up i was told that the refund is still waiting for approval. Is been over 2 months now and still not approved. Some of the consultants were dropping the phones while I was online because they did not want to assist me.Some will ask me to hold for more that 10 minutes and will never come back to me until I put the phone down. I cant wait to change the servise provider from Altech Autopage to something else.

Category : General

(0) Replies

Country : South Africa

After booking my Jaguar in for its last FML service, I was assured that everything had been checked and I was good to go for 12 months as my next service would be in 12 months time. I questioned whether my brakes had been checked and was again assured they had and they would be good for twelve months. However eight months later I hear a noise coming from my left back wheel. Only to take it back to Jaguar Brynston and be told that my back left disc badly worn down as well as my break shoe....

Category : General

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Country : South Africa

Frank Fowden hairsalon in the V&A Waterfront is one experience I recommend you avoid at all costs!!!!! I unfortunately being unfamiliar with the centre was 20mins late for my appointment. Flustered and apologetic - having walked around for 15mins trying to find it...I was greeted by a sour faced owner who told me off the bat that she was running a business and that my lateness was unacceptable. WOW even though I fully expected and would have completely understood that I could no longer be...

Category : General

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Country : South Africa

Ordered a custom made jumping castle at ANITA VERMEUELEN from Global Inflatables, East Lynne Pretoria, paid R12000.00 for it... NEVER received it even after 15 months! Because of the fact that she was not able to manufacture my castle within a short period she borrowed me an OLD castle. Now she claims I NEVER asked for my new castle so she PRESUMED that I want the OLD castle instead of the NEW CUSTOM MADE castle!!! She said I never contacted HER to ask for the castle!! I feel that it is not...

Category : General

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Country : South Africa

I received a sms that I can get a loan of upto R150000 ,or Bad Credit on the 27AUGUST 2014.i replied on that was phoned by a consultant gave my details.Received again a sms to tell me that myapplication has been ACCEPTED CONTACCT LEGAL LOANS at 0218154500,I call and hold on for half an hour just to be told that my application has been forwarded to another company.Before that I had to deposit R395.00 INTO ACC.1O13760077 at nedbank I did so faxed it through phoned the number to confirmed that...

Category : General

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Country : South Africa

I worked for Floyd Group for a 2 months the 1st month when I was supposed to get my salary the owner only paid ne R1500 and said the balance he will pay as he was out of town. I decided to leave the job as he had no intention to pay me. Ever since then he ignored my calls and sms to get all that was due to me untill this day. If I could get assistance in getting my money I will be grateful.

Category : General

(0) Replies

Country : South Africa

good day i bought a car from The Car Guys in march 2014. up until today i have not received my licence disc and number plate as promised by David cell 0780261840 land line 0215910577 My licence is now overdue and i am probably going to have to pay penalties etc. my opinion is that because i am female they have taken advantage of me.

Category : General

(0) Replies

Country : South Africa

I bought a clicks product that almost killed me, and I sent an email 12days ago, no one has ever called to find out more or an apology, I bought this product which peter it was not a cheap product, and this product its called sensitive hair cream remover, since I knew I had a sensitive skin, I took it, couse its made for people like me, I got burnt under my arm likely I applied it on one arm, the pain was unbearable, was away at work for 5days, went to theatre yo yo yo, I save all the...

Category : General

(0) Replies

Country : South Africa

We used A&B Movers for our move from Jhb to Cpt. How I wish we had rather gone with another company as opposed to believing their lies about them being professional and treating our stuff with care! I really hope this complaint reaches everyone who might consider using them so that we can save them all the cost and stress and time that comes with A&B Movers and their terrible service! Despite the very obvious FRAGILE stickers etc, they threw our boxes around, placed them upside down and...

Category : General

(1) Replies

Country : South Africa

hello peter Car tracker installed a tracking device for me however the device never functioned well from the first day. as instructed I pressed the panic button but I had to response from the operators. the device was not responding for a few months I tried to get attention for them to come fix my car tracking device until I started reversing the payment when they finally got back to me they send out someone to fix my device and they confirmed the device was not installed correctly but...

Category : General

(0) Replies

Country : South Africa

I closed my account at Altech Autopgae more than 3 months ago due to poor service and the contract had expired. I had a credit for over R700 and do you think I can get that money back. Everytime i am told they will pay it over and nothing happens. I do not recomend this company as service sucks

Category : General

(0) Replies

Country : South Africa

Ordered and paid baby cot linen 30 April - waiting 3 months with no delivery, Numerous follow ups and supplier keep giving lame excuses. After I consulted a lawyer and she wrote a letter it was arranged that I send my own courier to pick up the goods (at my extra cost). Received it....very poor quality, missing items that was paid for. Supplier blocked me on Facebook, email and whats app. I took photos of the goods and poor quality and gladly like to post it or make it available - I paid...

Category : General

(0) Replies

Country : South Africa

On the 28/5/2014 I handed my DVR to DSTV Ballito to the owner Rajko Radonjic. I paid him the sum of R1900.00 for an upgrade and a link up for security cameras. As at the 23/7 after numerous mails,telephone calls, threats from me and hundreds of useless and stupid excuses from Rajko, I have not received my dvr which he removed from my property, my router, 3g dongle or any reimbursement of funds I paid to him. He advertises himself on his web page as an accredited Multichoice installer. As far...

Category : General

(0) Replies

Country : South Africa

I was approached by one of the staff members and told that I was not allowed to go heavy when I train here at this gym (Glenvista Virgin Active) because it's a family gym and so if you want to do strength training and go heavy you must train at either the Bassonia or Meyersdal Virgin Active and not here at the Glenvista Virgin Active.

Category : General

(0) Replies

Country : South Africa

W bought protective clothing from Gazelle safety solutions, paid the full amount up front with our order, they promised to deliver the next day as we were urgently in need of ppe for one of our big clients. needless to say they NEVER delivered and when we started phoning to get a refund they came up with a different excuse every day (this has been going on for the past 4 months) after about 20 phone calls a day they said that they would make the payment and send the payment confirmation...

Category : General

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Country : South Africa

My sisters and I were at southgate mall not so long ago 30.06.2014 and as we entered the mall people were complaining about something smelling in the air only to find I think they were fumigating/ pest control in the mall but why couldn't they warn their customers I mean 2 ladies were with their children and they were crying I myself what ever they used was highly toxic was unable to breathe nearly vomited so you can imagine how the kids felt. If they don't value the people who shop there...

Category : General

(0) Replies

Country : South Africa

Johannesburg Movers in Kya Sands. On Tuesday the 10th June 2014 I discovered that my petty cash box,my cell phone and my purse was emptied with R170.00 in notes and change. The box and my handbag and belongings were locked in a steel cabinet. I confronted the supervisor of JNB Movers and he said no they do not steal. I phoned the police and while waiting for the police to arrive I went downstairs with one of their employees to check the removal truck. My petty cash box was found underneath...

Category : General

(0) Replies

Country : South Africa

I have a Contract with Virgin Mobile which expired 17 March 2014. I changed informed them of my intention to terminate in March after I was not satisfied with service. I changed My Banking Details and I sent via email the new banking Details in December 2013 but they either wrongly updated on the system and they didn't Debit in January and February until I made a follow up. Arrangements made in to pay the outstanding amount. My Cellphone was already 24months and I requested to upgrade since I...

Category : General

(0) Replies

Country : South Africa

I've cancelled my policy with you,policy number 69005N077932069 since last year November,and they tolf me that I wil receive my money within a month,but I never receive my money until now.And I'm sick and tired now of going up and down like a fool to branch,fist I went to evaton then Jabulani(soweto) and vereeniging but at vereeniging they told me to go back to Jabulani branch.I need my money as they promise that I wil get it.

Category : General

(0) Replies

Country : South Africa

On 2014-06-01 I went to game store in Centurion to buy an advertised galvanised rak that was on special for R249.00. They told me there was no stock but they will find one for me and I will be aible to come pick it up. On Sunday 2014-06-03 I phoned game again to find out what is going on, but according to them there are no stock. The advertisement only came out on 2014-05-31 and would end 2014-06-03. How can no game have any stock and no person phoned me back. I think it is very bad service...

Category : General

(0) Replies

Country : South Africa

On 2014-06-01,I went to Game store Centurion to buy a 4 shelf Galvanised steel ram that was on special for R249.00. A cording to them, they had no stock but will Order from another shop and phone me to come pick it up. The Sunday 2014-06-02 I phoned the store back and again they told me that there is no stock any where. The advertisement only appeard in the news paper on 2014-05-30 and will end on 2014-06-03. Still I have no answer from the store and I feel that is impossible that there is No...

Category : General

(0) Replies

Country : South Africa

I WAS APPROACHED BY BODYLAB EMPLOYEE IN GERMISTON TO JOIN A GYM.THE LADY BY THE NAME OF RETHABILE TOLD ME I DONT HAVE TO PAY JOINING FEE AND I CAN ONLY PAR R200 AT THE END OF THE MONTH.I RELOCATED TO KEMPTON PARK AND MADE AN ENQUIRY WITH THE HEAD OFFICE IN HATFEILD AND THEY SAID I CAN USE KEMPTON PARK GYM BECAUSE IT IS THE SAME COMPANY.TWO MONTHS LATER I RECEIVED A CALL NOTIFYING ME OF THE OUTSTANDING FEES.I APPROACHED MANAGEMENT AT KEMPTON PARK WHO TOLD ME THAT I HAVE TWO ACCOUNTS(GERMISTON...

Category : General

(0) Replies

Country : South Africa

Dear Sir/Me, I am finding it very frustrating shopping at Woolworths, Vaal Mall, Vanderbijlpark Branch. I have reported poor service in the food court department on several occasions with the Branch Management and to date no action has been taken. Today is another typical example where we and many other Customers were very frustrated: • It is the end of the month and only 3 of the 6 tills were manned in the food court. • My wife went to the office at 11:00 to lodge a complaint. They...

Category : General

(0) Replies

Country : South Africa

My name is Kim. I had sent a story via email to Peoples magazine. A month latter i received facebook messages stating that the story has been published. I had no knowledge that the story was going to be published. People magazine never bothered to contact me to inform me they are publishing the story. No one contacted me regarding the payment for the story. Only to read that they had written my Surname on the story violating my privacy rights. On the story i had sent them only my first name...

Category : General

(0) Replies

Country : South Africa

On 21/ 05 / 2014 I was waiting for a bus that was supposed to live for Harare Zim at 2pm the bus onl got there at 2.15pm after waiting from 11am because I stay far from Parkstation Johannesburg did not have lunch only got food around 10midnight and that was supposed to be lunch the bus could not stop anyway for us to buy what we wanted to eat since we came in the morning and the food that we were given at 10 pm at knight that was supposed to be our lunch was horrible. Today being the 28 / 05...

Category : General

(0) Replies

Country : South Africa

Good Day, i have been a Virgin Mobile customer since September 2010, and have been battling to get my upgrade done for the past month and a half now, to date i have spend +-R14,000.00 on my cummulative monthly installment towards VM, i have phoned them +-8 times already in regards with my upgrade and eachtime i am being put om hold for 30min, or the VM representative promise to call me back, and they never do, i have numerous emails send to VM wherby i can see its being read, but no reply...

Category : General

(0) Replies

Country : South Africa

I've been to ur branch at Reds mall on 23 May 2014 and wanted to upgrade my phone earlier as my phone broke and had to hand it in for repair. I need a phone for my work as I'm a consultant and on the road and can not go without a phone for a week or 2. The sales people had a conversation while helping me re their drinking and girls. The consultant attending to me kept on yarning without even trying to put his hand in front of his mouth. I've been a customer of urs for about 20 years now. Well...

Category : General

(0) Replies

Country : South Africa

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