General Complaints

Canine SA don't bother phoning back regarding breeders registered with them who breeds in horrific circumstances and the puppies infected with parasites. Etienne van der Lith who does the registration of the puppies is useless and the lady working with him also useless. I emailed them and explained to them the situation and asked them to investigate in April 2016 but they are pathetic and don't bother phoning back. All they are concerned about is the money. So disgusted with them.

Category : General

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Country : South Africa

Trying to replace batery for mobile WiFi E5220. Can't reach huawai. Very bad

Category : General

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Country : South Africa

My husband received a call from Glocell to advise him of an upgrade on his phone. They are a company that have taken over Autopage . A new phone was promised a month ago to be delivered to our home address . No phone arrived. 2 weeks later another Consultant called to discuss his upgrade with a promise of a 3 day Boat Cruise on the MSC Symphony for 4 people. We drove 200 km to the nearest Glocell office in Paarl , Western Cape from our farm in the Worcester district to discuss and find out...

Category : General

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Country : South Africa

I contacted your dealer and complain about the data not received and that the starter pack is blocked. the advice was that the contract is payable and he will contact me to Ricker the starter pack but he never contacted me again. today the 15/06/2016 my account was again derbited, the reason for that I dont know that is why I am senidng you this email. For reference my I.D. no is 6002055814081 your speedily respond will be highly appreciated. lastly the amount deducted will be reversed...

Category : General

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Country : South Africa

I was walking through mr price chatsworth centre and I noticed a few items that my girlfriend may like so I snapped a few pictures jus to send to her as I noticed that there was new items in store compared to when we had last been. the manager stormed my way and raised her voice at me and demanded to have a look at my phone. she said that the store is private property. I refused to show her my phone as that is private property. I am utterly disgusted at her behaviour towards me as a customer....

Category : General

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Country : South Africa

I ordered an item from this company`s catalog Paid R649 (499+150 delivery)Payment was made 22 March 2016.Delivery Promised 7 days. I tried to correspond several times but every time just more empty promises.([email protected] and [email protected] )The last communication was on 3rd June were they promised to refund me , the previous promise was 16 May , my order plus free dvd(as indicated by me as can alternative). I don`t want the money back I still want my order but...

Category : General

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Country : South Africa

Vodacom refuse to put my VAT number on their invoice to me, This has been going on for three weeks without getting resolution. They clearly do not know the law. I am unable to talk to anyone with intelligent azuthority.

Category : General

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Country : South Africa

Good day i've received a billing of R15578 that is from February 2016 i dont understand why it is so high i paid every month why only now they send me this big billing when my account was paid up to date every month.

Category : General

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Country : South Africa

i just want to share my experience and testimony here.. i was married for 16 years to my husband and all of a sudden, another woman came into the picture.. he started hailing me and he was abusive..but i still loved him with all my heart and wanted him at all cost?then he filed for divorce..my whole life was turning apart and i didn't know what to do..he moved out of the house and abandoned the kids.. so someone told me about trying spiritual means to get my husband back and introduced me to...

Category : General

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Country : South Africa

I have a simple request, I want my VAT number to be put onto my Vodacom invoice. My initial request was on the 3/6/2016 by email. they requested certain details from me, which I sent them. On Sunday 5th June I had a phone call from someone at Vodacom to say that they will only put my VAT number on my invoice if I have a company, and that it is fraud to put the number on an individual's invoice. In that case, Telkom, City of Joburg, Nashua, and many more are committing fraud. What utter...

Category : General

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Country : South Africa

Disgusting that not a single person at MTN can get anything sorted out. It seems that no one knows anything and needs to transfer you to another person that coincidently does not know how to solve a problem. I had requested that my number be changed from contract to prepaid and I was advised by an MTN consultant that the migration can only be done once the contract has been fully paid in December 2015. Which it was done as I had a debit order on my account. My number was then changed to...

Category : General

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Country : South Africa

mtn is upholding my claim for stolen phone. and refusing my upgrade. they say I must pay amounts. which I already maid my payments I needed to.how can I pay anymore if I can upgrade. that is ubsird. and how can insurance not pay out. it is two different things. this is going on for 5 months now. I am frustrated and fedup with this situation. all the time its phoning and talk to a different person. all the proof has been emaild how many times. and still I don't get anything out.

Category : General

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Country : South Africa

as I was enjoying my Snack Mix Sunrise Scramble ( a delicious snack Mix infused with cranberries, mixed nuts and raisins) i found a cluster of sand right at the bottom. i had already eaten 80% of it. i then called the tiger brands call center,they said they were going to call me back and when they did instead of assuring me that they will do everything on their power to ensure this doesn't happen the guy (Mavein) gave attitude and told me to go ahead and call the consumer protection. he gave...

Category : General

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Country : South Africa

In 19 March i went to telkom pavillion waited hours until my feet get sore for a consultant at longest last i was consulted .Mr Wilson Mawasha consulted me at 17:25 telling him about overbilling of my account no: 334751793 to R963-50 instead of R491-50.Mr Mawasha gave me a good service telling me that the reason that after exhausting the available data and voice calls you are given up to R2500.I asked Mr Mawasha to stop that extra service of R2500 of which he did on the computer and showed...

Category : General

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Country : South Africa

Contract renewed but after 3 Months still on the old contract. After numerous calls, driving to Vodacom and constantly phoning nothing has been done till today. They even deducted more money than usual

Category : General

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Country : South Africa

I am very disappointed with Urgent Tombstones where i bought 2 tombstones which were actually not erected but just put there with no cement. Ive been calling them since 17/05/2016 after my family and i visited the grave side in preparation of the unveiling. I have send them videos and photos of what has happened and i still cannot get any response as they do not respond to my calls nor messages anymore and im i really need them to fix this as the unveiling date is very closeby.

Category : General

(1) Replies

Country : South Africa

So the past weekend 21st May 2016, i stocked up on 2minute noodles for Little Boy. I then open up a packet of 2minute noodles Steak & Chops Flavour. Coming down on the seasoning packet, it was half way open with an qauter amount of seasoning in the sachet. I was extremely angry, as this has happend before where the seasoning packaging seal was broken but the seasoning was still inside and i went ahead using it., but this time around i was so pissed off, because i cannot add my own seasoning...

Category : General

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Country : South Africa

So the past weekend 21st May 2016, i stocked up on 2minute noodles for Little Boy. I then open up a packet of 2minute noodles Steak & Chops Flavour. Coming down on the seasoning packet, it was half way open with an qauter amount of seasoning in the sachet. I was extremely angry, as this has happend before where the seasoning packaging seal was broken but the seasoning was still inside and i went ahead using it., but this time around i was so pissed off, because i cannot add my own seasoning...

Category : General

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Country : South Africa

Good Day I resigned from the Fidelity Group in February 2016 and left the company in March 2016, I’ve signed all the necessary documents before my departure and was promised that everything was in order, only to find that three months down the line my payroll Exit has not been done, electronic claim form has not yet been submitted to the Old mutual Group and I am listed as an Active Employee on Fidelity I have been following this up atleast twice a week for the past three...

Category : General

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Country : South Africa

I used Eezi move furniture removals (http://www.eezi.co.za) for a move to a new town house in April 2016. When unloading the couches the moving guys dropped my couch from about 1.5 metres, which made me angry. The movers where in a hurry and where being very irresponsible and ruff. When unpacking my furniture and taking off the thick plastic wrapping and placing my couches in the house, the moving guys slammed my bookshelf into my couch creating a big tear in the couch. I immediately...

Category : General

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Country : South Africa

I am disappointed at the service of Ladysmith Butter. I purchased a tub of butter spread only to open it and find green mould growing on top. I e-mailed the company and had no response, a week later i called and the lady i spoke to assured me that someone would get back to me in a day or two. It will be a week and still no one has contacted me regarding my issue.

Category : General

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Country : South Africa

On the 18th of April 2016 I booked in my phone for repairs at Vodacom in Jabulani mall, for the screen that was damaged and needed to be replace ( note 4 edge galaxy )I ask about the turn around time and was told that is up to 7 working days, after 7days I started calling in to check my phone and visited the branch couple times as they never contacted me to give me an update. I was informed that my phone is in the repair Centre and waiting for spars. I was the only one calling in using my...

Category : General

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Country : South Africa

I went to spar at big tree mall Moloto to withdraw money that my father has deposited at spar. I joint a lo queue there waited about 30minutes. On my arrival i was told by the cashier that their not going to assist me the money is too much she then call her manager. The manager told me that their doing us a favour to let us deposit and withdraw money from them. She said they have enough customers to deal with who are actually buying. She said I am wasting their time as a result they did not...

Category : General

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Country : South Africa

My service with Auto Page was switched over to MTN. I was assured by Auto Page that I would remain on the same contract as with them. What I should have been receiving is; R100-00 free airtime per month 25 free SMS per month R50-00 free data bundle. Since the switch over in March this I have not received any of the above. I have sent numerous e-mails to your customer care but have not had a response. I want to know what is going on and when I will receive what was promised to me....

Category : General

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Country : South Africa

Bradlees Bad Behaviour! South Coast storage company, claimed to have "correctly waterproofed storage units as per regulations for insurance purposes". Yet 20 months later, goods were horrendously water damaged! "a crack in the asbestos" the wife informed me (sending a man up with a paintbrush to quickly seal it!) Ignored emails. Poor customer communications, failing to inform of monthly storage and commission increases in international transfers from UK. As a faithfully paying customer...

Category : General

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Country : South Africa

I used UBER a two weeks ago and I left all my keys in the car. I called the driver all day the next day and he would not answer his phone. He also ignored all my messages and sms's. There is NO emergency number to call and when they answered TWO days later responding to one of my many emails, they just did not comprehend the urgency of the situation. After many demands from me someone EVENTUALLY called me TWO days later and she put the phone down on me. A Manager then called and saw nothing...

Category : General

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Country : South Africa

I paid iver R3000 under tge pretext that i will enjoy benefits at certain hotels as provided to me through the list that was mailed .. The company refused itnitially to send me documents to peruse before i could make up my mind. But one of the gentleman, seemingly a trainee sent them through and that's when trouble started. After going through them i indicated that i am not interested in this offer and they promised to pay my money back. Till today , no money , no membership cards nothing....

Category : General

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Country : South Africa

I Joined Virgin Active Meyersdal in July 2015. I am currently working in Midrand and I have found it very difficult to use my Gym Contract as I have to leave for work by 05:30 and often only return 19:30 due to work commitments and also traffic. My spouse has recently moved his offices to Alberton. I called the Gym today and requested that we transfer the Gym Contract to my spouse name and stated that I would still pay the monthly instalment as per agreement, as he would be able to benefit...

Category : General

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Country : South Africa

Complaint for a hilux white bakkie FVL 223 EC. below in quotes is the email that i sent to the car wash on the day of the incident. i went today the 25th of April 2016 to make follow up and i was told a different story. i was told that theyd never let me see their cctv and denied that the damage did not happen at thier car wash "I took my bakkie for a car wash at approximately 11h50 on Sunday the 24th of April 2016. when i got home i noticed there was scratches at flap back of the...

Category : General

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Country : South Africa

I went to Spar Protea in Queens Town to get lunch with colleagues. As I was waiting to be served and looking at what I wish to buy at the bakery, the lady thats helping there helped someone who got the after me and I informed her I got there 1st, her manager by the name of Beverly came as I was engaging this lady, She told me not to talk to her shes with a customer. I explained what was happening and she started banging the counter and and told her not to talk to me like that. She asked me if...

Category : General

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Country : South Africa

My DeLonghi coffee mach was taken to VBAS on the 26/01/16 with a fault. 1 week to receive a quote for repairs! After approval of quote & inquiring the progress, we're told there was more repairs needed. I drove to the shop to ask what the extra costs was! We waited 2 wks for our insurance. I called VBAS on 02/03/16 to accept the quote & gave the go ahead. I called on 09/03/16 to inquire the progress was told the part wasn't ordered yet! I again called the 16th; 17th & 18th/03 to inquire the...

Category : General

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Country : South Africa

Placed an online order on the Silicone Moulds SA website. ORDER NR 153. Paid the full amount of R628 for the silicone molds ordered. I didn't receive my order and since then I've tried to contact them with NO SUCCESS. They have no other contact information than the email address [email protected] I've asked them numerous time via email to please send the goods or refund my money, I also asked for a contact telephone number to phone them and state my case. They haven't responded to any...

Category : General

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Country : South Africa

Vehicle Hyundai H1 reg. BC 72 WD GP driven by Tsholofelo Moremedi on day of incident was filled with petrol of a value of R250 when driver SPECIFICALLY requested a FULL tank of diesel. The forecourt supervisor (Sunday Zulu) was then highlighted of the incident. His approach failed as he got one of their "expert fuel drainers", assured by him to us, who drained the fuel TWICE, as the 1st attempt failed after fuel leaked all over the forecourt due to lack of "sealing" the fuel tank, as we were...

Category : General

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Country : South Africa

Vehicle Hyundai H1 reg. BC 72 WD GP driven by Tsholofelo Moremedi on day of incident was filled with petrol of a value of R250 when driver SPECIFICALLY requested a FULL tank of diesel. The forecourt supervisor (Sunday Zulu) was then highlighted of the incident. His approach failed as he got one of their "expert fuel drainers", assured by him to us, who drained the fuel TWICE, as the 1st attempt failed after fuel leaked all over the forecourt due to lack of "sealing" the fuel tank, as we were...

Category : General

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Country : South Africa

about 20.10.15 I ordered a cellphone from fonechoice which I received on 29.10.15. The phone was faulty & i contacted them on 30.10 to collect it. After numerous phone calls to them during November this was not collected until after I had reversed the d/o that went through on 25.11. SUDDENLY I was now a person of interest and I started receiving up to 6 calls a day about the d/o. The phone was eventually collected on 01.12 and delivered to fonechoice on 02.12 - confirmed. I am STILL...

Category : General

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Country : South Africa

I bough a leather lounge suite from Morkels a year ago. The salesman ensured me that it is a good quality lounge suite (leather uppers) - I realised that leather uppers is just another word for cheap plastic. This lounge suite is torn every where - under the arm rests, the back of the couches and this morning I saw that the "leather" on the 2 seather's arm rest is starting to peal of. Shocking that I bought this lounge suite for R20 000.00 - I'm stilling paying off the lounge suite it...

Category : General

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Country : South Africa

no ring tone and dialling tone. only engaged signal

Category : General

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Country : South Africa

According to their website, Complete 'cares about your best friend'. And the quality of their pet food is undeniable. However - I will be 'unswitching' from Complete pet food this year. We contacted the area sales representative for our area according to their website to inquire whether he supplied complete pet food to any local wholesalers as the pet shop markup was getting a bit high for us and he offered home delivery to us. We paid the money via eft and to date - a month later - have...

Category : General

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Country : South Africa

In November 2015, I contracted wilth ALP movers to move my furniture from Meyerton to Cape Town The amount Quoted was R15300.00. On 8 December at 14:08 I called Pieter (Surname unknown) and advised that the Volume had increased from 60cu metres to 65 Cu Metres see attached mp3 audio file. At 14:29 Pieter sent me an invoice based on the above discussion see attached file The booking was confirmed for Monday 14 December 9.30 to 10.30 I paid a deposit of R5300.00 by electronic...

Category : General

(3) Replies

Country : South Africa

Bought a sealy bulgari 152cm Base set on the 21st of December 2015, The bed has not been delivered to Giyani. The funiture company claims its still in Tzaneen warehouse, it is now six full working days waiting for delivery.Can l have my bad within 24 hours.

Category : General

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Country : South Africa

THEY MOVED MY GOODS FROM CAPE TOWN TO JHB AND DAMAGED MY BOXES, HOME THEATRE SYSTEM X 4 SPEAKERS AND SLEIGH BED. OFFERED TO FIX SPEAKERS, TOOK TOO LONG TO RETURN THEM, THE OWNER BECAME EXTREMELY RUDE AND LIED ABOUT FIXING THE SPEAKERS. ONE SPEAKER WAS NOT WORKING WHEN THEY DELIVERED THE SPEAKERS INITIALLY, WHEN THEY BROUGHT THEM BACK A SECOND TIME, ALL FOUR WERE NOT WORKING AND NO REPAIRS WERE DONE TO THE SPEAKERS.

Category : General

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Country : South Africa

Hi Be advise the driver will have a inventory list where he will then make note of all collected. Have a wonderful day Kim On Tue, Oct 20, 2015 at 9:26 AM, Hi Kim, As per our telephonic conversation, you advised that the driver that delivered my furniture Nathan will be collecting my four speakers for repairs by 12pm today the 20 October 2015. Please ensure that I have something to sign stating that I am giving him my speakers for repair. Please reply to this e-mail as...

Category : General

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Country : South Africa

Just need everyone to know.. Do not buy any products from this orange store.. Their customer service is really weak & you will wait for months & months.. No one take the responsibility to communicate & assist... their products is not as good as they say it it.. I bought a SONY Z3 & I tried in water & was messed up... they promised a new unit but I'm still waiting after 6 weeks.. Been sending mails all the time.. Now i want my money back.. Still no one listen

Category : General

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Country : South Africa

I went to Vodacom cause I have a contract with them. I have my phone only 11 months and in September 2015 my phone screen was black don't want to do anything.Iwent to Vodacom they told me to go to The customcar in Menlyn. I Went there and they fixed it no problem. Today My phone did the same and so I went back there they told me I drop my phone and it isw cracked in side and won't be cover by the warranty policy.

Category : General

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Country : South Africa

I bought a cell from jet stores n it was faulty so I took it in n was just over the 7 day period they said book it in, I did at gateway took 2 days n it came back worst than before I took it back to them n said I need to be credited for my for coz it's a vodacom network n their guarantee they sent it to the the advance repair for escalation got a mug to say it's been exchanged. I went to pick it up after 7 days n to my surprise I got a refurbished fone I bought a new cell to get a refurbished...

Category : General

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Country : South Africa

I applied for a job I had seen on CAREERS24 I received a reply to come in for an "interview" with CASA DE LOCOS MARKETING, and they gave me a website www.credicosa.com. I went for the so called interview but it was nothing like they had put it out there were a whole lot of people already there and some were leaving with frowns on their face this company does they make empty promises of Internship placement but they want you to work at retail stores not what you applied for, their admin staff...

Category : General

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Country : South Africa

Die eienaar van Hedgehogs4U, Ronel Smit, kan nie erken dat sy 'n fout gemaak het nie. Ek het in Okt 2015 'n krimpvarkie by haar gekoop. Die varkie het my aanhou byt en Ronel het aangebied om hom vir my om te ruil vir 'n ander (veel duurder) varkie. Op Dinsdag 4 Nov het sy gese ons kon hom Saterdag (14 Nov) kom haal. Dieselfde middag het sy laat weet ons kan hom al die 7de Nov kom haal. Ek het vir haar verduidelik ons het op die stadium net een motor en my man werk op naweke ook so ons sal...

Category : General

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Country : South Africa

Mark Steele the owner of Rockatevents rented out inferior quality ostrich feathers which was not noticed on delivery because they were tied together. I couldn't be used for the purpose it was rented for. It was returned in exactly the same condition but Mark claimed we damaged them and doesn't want to pay back the deposit.

Category : General

(0) Replies

Country : South Africa

are Vodacom for real you cant complain about service because there is no service I decide I rather try another

Category : General

(0) Replies

Country : South Africa

I have cancer & one of the small things in my life that keeps me positive & not constantly think about the possibility/inevitability of dying, is playing Online Gaming & therefor I need lots of data. I have been an excellent client of Telkom for almost 2 years & have in most cases spent 4 times the Rank value of my original monthly contract with them & decided to upgrade when they launched their 50GB deal. Since upgrading, Telkom have put unnecessary stress into my life by suspending my...

Category : General

(0) Replies

Country : South Africa

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