General Complaints

Sony Xperia Z, Problem (1) earpiece/headset not working in Oct 2014. Took it to MTN The Glen, where I was advised to take it to Crown Mines as they would take more than two weeks to repair and no loan phone was available. I decided against this and kept the phone, regardless of the fault, which was intermittent. Problem (2) Dec 2014, the Sony Xperia Z started to get hot behind the phone. A week later it was on 10% battery life, as I unlocked the phone it went dead. I then searched on the...

Category : General

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Country : South Africa

I bought a voucher advertised on Daddy Deals the end of November 2014 - to have a Brazaillian Blow-out, Cut and R100 bonus voucher if you purchased some of their products. They advertised that the treatment would last for 4 months. My daughter went for the so called blow-out but never received the cut advertised and then was told that she needed to purchase the products to help the blowout last for the 4 months. Wish she did but was then not allowed to use her bonus voucher. She was...

Category : General

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Country : South Africa

I bought a dress at Fashion Express on the 3rd January (I buy there every month) On fitting the dress at home I realized much to short. Returned to Fashion Express Saturday the 10, and after explaining my problem, waiting for 8 minutes for the assistant to finish talking to a friend, she looked at me no need slip. First of all I paid cash, second I have the points card, thirdly I did not want money back, just exchange. Last time we will buy anthing from this shop or any other branch including...

Category : General

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Country : South Africa

On the 22 Nov 14 I upgraded with Black Berry Z3, on the 5 Dec 14 I returned it to the store it had a problem of detecting sim card. Its a month now without getting feedback from cell c. I went to the stores 3 times without getting joy. The answer I revd ws the cell is with Black Berry for diagnose. This morning I contacted cell c repairs the guy by the name of Matthews tld me he is sending msg to BB. I want cancel this contract but Vincent Rakodi(Retention Adm) refused. I need assistance with...

Category : General

(3) Replies

Country : South Africa

I have tried my best to contact this company and are unable to locate them. I have found their contact detail at the Credit bureau but they do not pick up their phones. I really want to settle my account. Please help!!!!!

Category : General

(0) Replies

Country : South Africa

I Mosebi Tankiso bought a car (VW Golf 5 GTI) from Mr Frederick Philippus Van Der Merwe on the 02-12-2014 for amount of R35000 cash,and the car as I lodge this complain is with me the problem that I m having is the papers of the car , I have tried several time to meet Mr Van Merwe to hand in the paper with no luck, I have also paid him R4500 as the deposit for the engine because the car has no engine. I am in the position of the following documents as a proof that I have bought the car from...

Category : General

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Country : South Africa

SBM CASTING NOT RELIABLE Sbm casting will only communicate with you via email and ask for money to pay membership,after that they are gone do not deliver,all the numbers they provide for cpt,dbn and jhb never work.DO NOT PAY SBM CASTING.and they never do any training or profiles they promise on their memberships.not a reliable agency....their website is www.sbmtv.co.za.

Category : General

(1) Replies

Country : South Africa

bought two mobile coolers from Zander Van Aswagen in 2012. the coolers malfunctioned and i returned them to him. on collection they were not there and he promised to repay them . to date h has not done so

Category : General

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Country : South Africa

Since my upgrade I am unable to call my son who lives in Holland. I have been on the phone with MTN for three days non-stop with no luck to getting my issue resolved. Every time I call, I have to repeat my problem from start to finish. The consultants do not listen as I would have to rectify the information relayed even during a conversation on more than one occasion. Since reporting the error I have had no feedback on progress. I have also left two messages for the team leader to whom I...

Category : General

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Country : South Africa

Still waiting for the refund of R899 since July 2014.Everytime I do the follow up i was told that the refund is still waiting for approval. Is been over 2 months now and still not approved. Some of the consultants were dropping the phones while I was online because they did not want to assist me.Some will ask me to hold for more that 10 minutes and will never come back to me until I put the phone down. I cant wait to change the servise provider from Altech Autopage to something else.

Category : General

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Country : South Africa

After booking my Jaguar in for its last FML service, I was assured that everything had been checked and I was good to go for 12 months as my next service would be in 12 months time. I questioned whether my brakes had been checked and was again assured they had and they would be good for twelve months. However eight months later I hear a noise coming from my left back wheel. Only to take it back to Jaguar Brynston and be told that my back left disc badly worn down as well as my break shoe....

Category : General

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Country : South Africa

Frank Fowden hairsalon in the V&A Waterfront is one experience I recommend you avoid at all costs!!!!! I unfortunately being unfamiliar with the centre was 20mins late for my appointment. Flustered and apologetic - having walked around for 15mins trying to find it...I was greeted by a sour faced owner who told me off the bat that she was running a business and that my lateness was unacceptable. WOW even though I fully expected and would have completely understood that I could no longer be...

Category : General

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Country : South Africa

Ordered a custom made jumping castle at ANITA VERMEUELEN from Global Inflatables, East Lynne Pretoria, paid R12000.00 for it... NEVER received it even after 15 months! Because of the fact that she was not able to manufacture my castle within a short period she borrowed me an OLD castle. Now she claims I NEVER asked for my new castle so she PRESUMED that I want the OLD castle instead of the NEW CUSTOM MADE castle!!! She said I never contacted HER to ask for the castle!! I feel that it is not...

Category : General

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Country : South Africa

I received a sms that I can get a loan of upto R150000 ,or Bad Credit on the 27AUGUST 2014.i replied on that was phoned by a consultant gave my details.Received again a sms to tell me that myapplication has been ACCEPTED CONTACCT LEGAL LOANS at 0218154500,I call and hold on for half an hour just to be told that my application has been forwarded to another company.Before that I had to deposit R395.00 INTO ACC.1O13760077 at nedbank I did so faxed it through phoned the number to confirmed that...

Category : General

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Country : South Africa

I worked for Floyd Group for a 2 months the 1st month when I was supposed to get my salary the owner only paid ne R1500 and said the balance he will pay as he was out of town. I decided to leave the job as he had no intention to pay me. Ever since then he ignored my calls and sms to get all that was due to me untill this day. If I could get assistance in getting my money I will be grateful.

Category : General

(0) Replies

Country : South Africa

good day i bought a car from The Car Guys in march 2014. up until today i have not received my licence disc and number plate as promised by David cell 0780261840 land line 0215910577 My licence is now overdue and i am probably going to have to pay penalties etc. my opinion is that because i am female they have taken advantage of me.

Category : General

(0) Replies

Country : South Africa

I bought a clicks product that almost killed me, and I sent an email 12days ago, no one has ever called to find out more or an apology, I bought this product which peter it was not a cheap product, and this product its called sensitive hair cream remover, since I knew I had a sensitive skin, I took it, couse its made for people like me, I got burnt under my arm likely I applied it on one arm, the pain was unbearable, was away at work for 5days, went to theatre yo yo yo, I save all the...

Category : General

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Country : South Africa

We used A&B Movers for our move from Jhb to Cpt. How I wish we had rather gone with another company as opposed to believing their lies about them being professional and treating our stuff with care! I really hope this complaint reaches everyone who might consider using them so that we can save them all the cost and stress and time that comes with A&B Movers and their terrible service! Despite the very obvious FRAGILE stickers etc, they threw our boxes around, placed them upside down and...

Category : General

(1) Replies

Country : South Africa

hello peter Car tracker installed a tracking device for me however the device never functioned well from the first day. as instructed I pressed the panic button but I had to response from the operators. the device was not responding for a few months I tried to get attention for them to come fix my car tracking device until I started reversing the payment when they finally got back to me they send out someone to fix my device and they confirmed the device was not installed correctly but...

Category : General

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Country : South Africa

I closed my account at Altech Autopgae more than 3 months ago due to poor service and the contract had expired. I had a credit for over R700 and do you think I can get that money back. Everytime i am told they will pay it over and nothing happens. I do not recomend this company as service sucks

Category : General

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Country : South Africa

Ordered and paid baby cot linen 30 April - waiting 3 months with no delivery, Numerous follow ups and supplier keep giving lame excuses. After I consulted a lawyer and she wrote a letter it was arranged that I send my own courier to pick up the goods (at my extra cost). Received it....very poor quality, missing items that was paid for. Supplier blocked me on Facebook, email and whats app. I took photos of the goods and poor quality and gladly like to post it or make it available - I paid...

Category : General

(0) Replies

Country : South Africa

On the 28/5/2014 I handed my DVR to DSTV Ballito to the owner Rajko Radonjic. I paid him the sum of R1900.00 for an upgrade and a link up for security cameras. As at the 23/7 after numerous mails,telephone calls, threats from me and hundreds of useless and stupid excuses from Rajko, I have not received my dvr which he removed from my property, my router, 3g dongle or any reimbursement of funds I paid to him. He advertises himself on his web page as an accredited Multichoice installer. As far...

Category : General

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Country : South Africa

I was approached by one of the staff members and told that I was not allowed to go heavy when I train here at this gym (Glenvista Virgin Active) because it's a family gym and so if you want to do strength training and go heavy you must train at either the Bassonia or Meyersdal Virgin Active and not here at the Glenvista Virgin Active.

Category : General

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Country : South Africa

W bought protective clothing from Gazelle safety solutions, paid the full amount up front with our order, they promised to deliver the next day as we were urgently in need of ppe for one of our big clients. needless to say they NEVER delivered and when we started phoning to get a refund they came up with a different excuse every day (this has been going on for the past 4 months) after about 20 phone calls a day they said that they would make the payment and send the payment confirmation...

Category : General

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Country : South Africa

My sisters and I were at southgate mall not so long ago 30.06.2014 and as we entered the mall people were complaining about something smelling in the air only to find I think they were fumigating/ pest control in the mall but why couldn't they warn their customers I mean 2 ladies were with their children and they were crying I myself what ever they used was highly toxic was unable to breathe nearly vomited so you can imagine how the kids felt. If they don't value the people who shop there...

Category : General

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Country : South Africa

Johannesburg Movers in Kya Sands. On Tuesday the 10th June 2014 I discovered that my petty cash box,my cell phone and my purse was emptied with R170.00 in notes and change. The box and my handbag and belongings were locked in a steel cabinet. I confronted the supervisor of JNB Movers and he said no they do not steal. I phoned the police and while waiting for the police to arrive I went downstairs with one of their employees to check the removal truck. My petty cash box was found underneath...

Category : General

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Country : South Africa

I have a Contract with Virgin Mobile which expired 17 March 2014. I changed informed them of my intention to terminate in March after I was not satisfied with service. I changed My Banking Details and I sent via email the new banking Details in December 2013 but they either wrongly updated on the system and they didn't Debit in January and February until I made a follow up. Arrangements made in to pay the outstanding amount. My Cellphone was already 24months and I requested to upgrade since I...

Category : General

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Country : South Africa

I've cancelled my policy with you,policy number 69005N077932069 since last year November,and they tolf me that I wil receive my money within a month,but I never receive my money until now.And I'm sick and tired now of going up and down like a fool to branch,fist I went to evaton then Jabulani(soweto) and vereeniging but at vereeniging they told me to go back to Jabulani branch.I need my money as they promise that I wil get it.

Category : General

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Country : South Africa

On 2014-06-01 I went to game store in Centurion to buy an advertised galvanised rak that was on special for R249.00. They told me there was no stock but they will find one for me and I will be aible to come pick it up. On Sunday 2014-06-03 I phoned game again to find out what is going on, but according to them there are no stock. The advertisement only came out on 2014-05-31 and would end 2014-06-03. How can no game have any stock and no person phoned me back. I think it is very bad service...

Category : General

(0) Replies

Country : South Africa

On 2014-06-01,I went to Game store Centurion to buy a 4 shelf Galvanised steel ram that was on special for R249.00. A cording to them, they had no stock but will Order from another shop and phone me to come pick it up. The Sunday 2014-06-02 I phoned the store back and again they told me that there is no stock any where. The advertisement only appeard in the news paper on 2014-05-30 and will end on 2014-06-03. Still I have no answer from the store and I feel that is impossible that there is No...

Category : General

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Country : South Africa

I WAS APPROACHED BY BODYLAB EMPLOYEE IN GERMISTON TO JOIN A GYM.THE LADY BY THE NAME OF RETHABILE TOLD ME I DONT HAVE TO PAY JOINING FEE AND I CAN ONLY PAR R200 AT THE END OF THE MONTH.I RELOCATED TO KEMPTON PARK AND MADE AN ENQUIRY WITH THE HEAD OFFICE IN HATFEILD AND THEY SAID I CAN USE KEMPTON PARK GYM BECAUSE IT IS THE SAME COMPANY.TWO MONTHS LATER I RECEIVED A CALL NOTIFYING ME OF THE OUTSTANDING FEES.I APPROACHED MANAGEMENT AT KEMPTON PARK WHO TOLD ME THAT I HAVE TWO ACCOUNTS(GERMISTON...

Category : General

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Country : South Africa

Dear Sir/Me, I am finding it very frustrating shopping at Woolworths, Vaal Mall, Vanderbijlpark Branch. I have reported poor service in the food court department on several occasions with the Branch Management and to date no action has been taken. Today is another typical example where we and many other Customers were very frustrated: • It is the end of the month and only 3 of the 6 tills were manned in the food court. • My wife went to the office at 11:00 to lodge a complaint. They...

Category : General

(0) Replies

Country : South Africa

My name is Kim. I had sent a story via email to Peoples magazine. A month latter i received facebook messages stating that the story has been published. I had no knowledge that the story was going to be published. People magazine never bothered to contact me to inform me they are publishing the story. No one contacted me regarding the payment for the story. Only to read that they had written my Surname on the story violating my privacy rights. On the story i had sent them only my first name...

Category : General

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Country : South Africa

On 21/ 05 / 2014 I was waiting for a bus that was supposed to live for Harare Zim at 2pm the bus onl got there at 2.15pm after waiting from 11am because I stay far from Parkstation Johannesburg did not have lunch only got food around 10midnight and that was supposed to be lunch the bus could not stop anyway for us to buy what we wanted to eat since we came in the morning and the food that we were given at 10 pm at knight that was supposed to be our lunch was horrible. Today being the 28 / 05...

Category : General

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Country : South Africa

Good Day, i have been a Virgin Mobile customer since September 2010, and have been battling to get my upgrade done for the past month and a half now, to date i have spend +-R14,000.00 on my cummulative monthly installment towards VM, i have phoned them +-8 times already in regards with my upgrade and eachtime i am being put om hold for 30min, or the VM representative promise to call me back, and they never do, i have numerous emails send to VM wherby i can see its being read, but no reply...

Category : General

(0) Replies

Country : South Africa

I've been to ur branch at Reds mall on 23 May 2014 and wanted to upgrade my phone earlier as my phone broke and had to hand it in for repair. I need a phone for my work as I'm a consultant and on the road and can not go without a phone for a week or 2. The sales people had a conversation while helping me re their drinking and girls. The consultant attending to me kept on yarning without even trying to put his hand in front of his mouth. I've been a customer of urs for about 20 years now. Well...

Category : General

(0) Replies

Country : South Africa

Eskom Ref 109892512 Regards www.eskom.co.za/service This message is dated 2013/12/09. How long do I have to wait to get supply. Am I being ignored because I asked for the free supply? Am I not rude or demanding enough?

Category : General

(0) Replies

Country : South Africa

I think from the mail I sent the customer service you will get the idea what the complaint is about.... thanking you in advance for this place and the time Good day At o9H23 I spoke to a consultant the notice on my account I1577561 should have been resolved…. He said that a letter would be sent to me confirming the matter closed regarding the details on the previous account, now at 13H44 I am told I cant apply for a new contract due to the previous handling on my old...

Category : General

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Country : South Africa

I HAVE A CELLPHONE CONTRACT WITH VODACOM FOR MANY YEARS I HAVE TWO DIFFERENT CONTRACTS WITH THEM. ALWAYS PAID MY ACCOUNT IF LATE I PAID ON OR BEFORE THE 15TH OF EACH MONTH ALWAYS MADE ARRANGEMENTS BUT ALWAYS PAID MY ACCOUNT. ACCOUNTS VODACOM MIDRAND HAD TOOK MY FINANCE AWAY NO GOOD REASON I HAD TO PAY FOR THE PHONE CASH I AM SOOOOO UNHAPPY WITH THERE UNPROFESSIONAL WAY OF DEALING WITH CUSTOMERS MY OTHER CONTRACT PHONE WHICH IS DUE FOR A UPGRADE JUNE WONT BE UPGRADED I AM DONE WITH VODACOM...

Category : General

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Country : South Africa

My name is Lerato I went to Sasol garage filling station. The petrol attended came and poured petrol into my car there after I gave him my debit card for the payment, then what happened is I received a messages from my phone that the transaction was successful and the money went through, but on their side they couldnt get the receipt as proof of payment. The manager of the garage had to call their bank which is standard bank , ther bank couldnt pick up the transaction, the call was...

Category : General

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Country : South Africa

I went to Builders yesterday to cut a kitchen top.At the counter they told me that they don't cut wood bought at rival stores.I didn't ask them to do it for free. I wanted to pay for their service but even the floor manager said no. When I told them I will never support them again they said it is fine. Great attitude towards your clients guys.

Category : General

(0) Replies

Country : South Africa

I find the client services at the Planet Fitness Ruimsig gym extremely atrocious. After cancelling my gym contract in February 2014, I was told that the only other debt order to go off will be for March. Subsequent to this April and now May debt orders have gone off as well. I was informed by Michael the club manager that the amounts will be reversed and the debt orders stopped. However that has not happened. I have on numerous occasions left messages for Michael to call me back but to no...

Category : General

(0) Replies

Country : South Africa

They never communicate with you as promised, they lie, they are rude, they don't respond to messages or e-mail, they don't pick up or deliver on time, so much as 2 days late, they invoiced me for items not loaded, they invoiced me incorrectly for additional items, they refused to amend the invoice accordingly and tricked me into paying the invoice in cash to the driver before he will off-load my stuff. They didn't issue a receipt for the cash payment. They abused my boxes, even broke the...

Category : General

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Country : South Africa

About 2 weeks ago I bought my 1st dermalogica product. I explained to the sales lady that I need moisturizer. She sold me moisturizer for R720. Very excited to use it the next day only realize it's NOT a moisturizer. I' flew to Jhb the morning and on my arrival I tried to contact sorbet Tygervalley a few times. Also left msg on the franchise owner's cellphone. No one bothered to phone me back. The exit day I phoned again and spoke to the lady who sold me the product who assured me that it...

Category : General

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Country : South Africa

I have been searching for two specific Doc Mcstuffin toys for my daughter (Hallie and Chilly). Toys r us advertise them on their online store but state they cannot guarantee which plush i receive, they suggest an instore purchase. However i have been to three different stores and none have ever received the stock, I have emailed toys r us, but have yet to receive a response from them. Please investigate how and where i can purchase these two plush. Thanks Chanelle Gleimius

Category : General

(0) Replies

Country : South Africa

I went to Enen's extension this afternoon and was very saddened by the poor service I received from the owner as well as the staff. I waited for over 20 minutes with not one staff member even acknowledging my presence. Eventually a sales lady came to assist but the owner asked her to do something for him. She said she will be back shortly but never returned. Thereafter my mom asked the owner to assist us but he was also unhelpful. He was more interested in how much I wanted to spend. I asked...

Category : General

(0) Replies

Country : South Africa

Hi Kona kona u 8ta akasicingeli njengabantu abangamakhatoma akhe mna ndinenamba endayiphothela kwa 8ta nje prepaid yafika yasebenza iyiprepaid bandinika i contract phone.ndathi kubo ndicela bandishintshele lenamba yam bayenze i contract bathi mandiye esitolo bazondenzela, ndaya esitolo bandenzela bathi izolunga emveni kwe 24 hours kodwa ndibone ngenamba ingasebenzi bathi abazi kwenzekeni. Ngoku andazi ndithini lenamba ndiyisebenzisa kwibusiness yam ngoku ndimile sekuziveki ezimbini...

Category : General

(0) Replies

Country : South Africa

I placed a ad in junkmail as a top ad for a week at R250. The ad was only in for 4 days. I cannot place the ad again as their system deletes in duplications. I paid R250 for a service I did not get and I am unable to sell my puppies

Category : General

(0) Replies

Country : South Africa

My son wanted to join virgin active and he was shouted at that he is to fat by Barie the manager he would break the machine He so traumatized by it

Category : General

(0) Replies

Country : South Africa

Some years ago cell c offered me a contract phone, they explained the model of the phone to me over the phone, so i received the phones(2)i realized that i don't like the phones so i called them i told them that im returning the phones. They send people from RAM to come and fetch the phones. I never used those phones and they did not give me any contract airtime to use, now Tuesday 08th April 2014 their lawyers calls me about that matter.

Category : General

(0) Replies

Country : South Africa

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