General Complaints

Wikkies pumps will NOT honour a guarantee on pumps although it was installed EXACTLY as per their instructions. Do not buy Solar borehole pumps from them. My pump lasts 3 months and got water inside the electric motor. Wikkies himself gave it back to me in pieces saying they found water inside. Borehole pumps operate IN WATER.

Category : General

(0) Replies

Country : South Africa

For the price we pay at identity and the clothes are damaged.

Category : General

(0) Replies

Country : South Africa

I logged a call with Mastercare on 2016/07/11 I received a Job Card within 5min via e-mail. I informed mastercare immediately my contact details are incorrect please fix. On 2016/07/13 I informed Mastercare I have lost all my frozen foods and do they have a priority questionare for if and when a call is logged. No nothing. 2016/07/14 Send a service oerson to check and informed me they do not have the pipe that got blocked and the gas they have on the truck are the wrong type. They will...

Category : General

(0) Replies

Country : South Africa

I phoned Vodacom to upgrade my phone which Iam due for. They tell me I do not qualify for that specific phone. Because I must have missed some payments. I never missed any payments all my life. I think Vodacom sucks. Where do they get that information from. Has never missed any account payments. And the phone that I want is even cheaper than the one I have now.

Category : General

(0) Replies

Country : South Africa

had a pool redone , coating lifted , legal wise took it up in 2012 , case was won and payment due ,other poor service provider louw & heyl in to follow up and that , nothing done to date , phoned both on a number of times , no joy , no nothing , phoned legal wise manager of florida branch still nil and promises of some thing, i give up , worst service ever ,

Category : General

(0) Replies

Country : South Africa

I want to lodge a complaint against the FNB Fiduciary department Rosebank. After the necessary documentation was completed and handed into the responsible person, Nastasja Pillay, she acknowledged via email that she had received it and that she would see that the necessary process would be underway, and that an administrator would contact me. After 5 weeks of no response from her, I emailed her again today to ask about the progress. Nastasja emailed me back and apologised about the delay and...

Category : General

(0) Replies

Country : South Africa

On the 24 February we send two box parcels CN014949095ZA and CN014949016ZA from the Kuruman Post Office to DG22, El Bosque #47-70 Urbanizacian El Refugio APTO 4c Bloque 6 Cartagena Colombia South America tel nr +57(302)256-9857. They did not receive the parcels up to know. i went to Kuruman Post Office filled in a complaint on 15 June 2016 and still heard nothing i phoned Maria at the post office her answer is she only send the forms for complaint she does not do the investigation, i really...

Category : General

(0) Replies

Country : South Africa

I bought Nike gym pants yesterday for my fiance as a gift. Confirming with the clerk at the till, Charmaine, that if he did not like it, that I could bring it back. She stated that all will be in order, never saying that I will not be able to get a refund. I took the pants back today as my fiance does not like the pants. Charmaine then only told me that they will not refund me and that I HAD to choose something else. I tried to resolve the issue with the Store Manager, Nicole. She was...

Category : General

(0) Replies

Country : South Africa

I made a purchase at Bradlows Boksburg. my 1st disappointment was that they informed me that I have to pay R450.00 for delivery from their warehouse to my home. Why do we have to pay for delivery from their warehouse? I live 1km away from Bradlows now I have to pay to get my goods that I have paid cash for from their warehouse? I was promised delivery today. I am a working person, so I arranged for someone to be at home to receive my goods. I get a call from the warehouse this morning...

Category : General

(0) Replies

Country : South Africa

I'm not even going to bother with my story at this stage I am so angry. FORD HAS SEEN THE LAST OF ME. Exactly after one month of asking for a courtsy vehicle because my camblet when and damaged my engine they refuse to replace the engine and they havent even started repairing my car. They dont even bother to let me know whats going on, I have to phone and mail them everyday. Is this because I'm a single women I wonder. I am disgusted!!!!!!!! Rita de Jager

Category : General

(0) Replies

Country : South Africa

Graag rig ek die volgende skrywe om my totale misnoë en ongelukkigheid met OUT OF AFRICA VILLAGE te HARTEBEESPOORT onder die aandag van die publiek en toekomstige kliënte te bring. Ons is in die musiek bedryf,en doen WEEKLIKS die hele land vol funksies namens ons agent. (mense wat ons ken en vir wie ons al gewerk het sal kan getuig dat ons UITERS professioneel is in die uitvoering van ons pligte) Op SATERDAG 9 JULIE het ons toe die ONPLESIERIGE “vooreg” (dit moet eintlik NADEEL...

Category : General

(0) Replies

Country : South Africa

On Friday 08 July, I arranged with Jaco, driver of Marietjie's transport, to load the last of three 10 ton loads on Saturday morning between 8:30 and 9:00. After numerous phone calls, and being told he is almost here, he eventually arrived at 12.45. Sorry, he said, I got lost!! Needless to say we will NEVER use this company again. I have sent an e-mail to their office about this. I will wait and see if I get a reply.

Category : General

(1) Replies

Country : South Africa

I bought a bese set on February 2016 cash, on delivery I found the bed had a problem I reported immediately to the shop even today have not received my bed they keep on promising but nothing happened,and my lounge suite also had a complain I bought it around December 2015 they say I must wait for head office

Category : General

(0) Replies

Country : South Africa

I bought a bese set on February 2016 cash, on delivery I found the bed had a problem I reported immediately to the shop even today have not received my bed they keep on promising but nothing happened,and my lounge suite also had a complain I bought it around December 2015 they say I must wait for head office

Category : General

(0) Replies

Country : South Africa

Hi There Your branch in Goldman street Florida give me no choice but to complain. The service there is no help to your clients,I had no idea that they do not know what they are doing there.I visited the branch on four occasion and in that four different visits different statements were given to me of how I have to cash in my money which still did not happen.My time and money was wasted repeatedly going to the branch, what made me more angry was they sit there with blanket around them with no...

Category : General

(0) Replies

Country : South Africa

I have an existing Vodacom contract for the last 4 - 6 years. In June I visited the Lakeside Mall, Benoni store and requested another cell phone to be taken out on the existing contract. My ID number was captured as my passport number and now I have 2 different accounts. This was not known to me when I paid the new contract with the old account number. I notified the accounts department that the amount has been paid but into the old account. They requested I send proof of payment to...

Category : General

(0) Replies

Country : South Africa

BAD SERVICES "PUT YOUR MONEY WHERE YOUR MOUTH IS" I WILL NEVER IN MY LIFE REFER ANY PERSON TO THEM. AND WILL NOT MAKE USE OF THEM AT ALL PATHETHIC...............

Category : General

(0) Replies

Country : South Africa

Canine SA don't bother phoning back regarding breeders registered with them who breeds in horrific circumstances and the puppies infected with parasites. Etienne van der Lith who does the registration of the puppies is useless and the lady working with him also useless. I emailed them and explained to them the situation and asked them to investigate in April 2016 but they are pathetic and don't bother phoning back. All they are concerned about is the money. So disgusted with them.

Category : General

(0) Replies

Country : South Africa

Trying to replace batery for mobile WiFi E5220. Can't reach huawai. Very bad

Category : General

(0) Replies

Country : South Africa

My husband received a call from Glocell to advise him of an upgrade on his phone. They are a company that have taken over Autopage . A new phone was promised a month ago to be delivered to our home address . No phone arrived. 2 weeks later another Consultant called to discuss his upgrade with a promise of a 3 day Boat Cruise on the MSC Symphony for 4 people. We drove 200 km to the nearest Glocell office in Paarl , Western Cape from our farm in the Worcester district to discuss and find out...

Category : General

(0) Replies

Country : South Africa

I contacted your dealer and complain about the data not received and that the starter pack is blocked. the advice was that the contract is payable and he will contact me to Ricker the starter pack but he never contacted me again. today the 15/06/2016 my account was again derbited, the reason for that I dont know that is why I am senidng you this email. For reference my I.D. no is 6002055814081 your speedily respond will be highly appreciated. lastly the amount deducted will be reversed...

Category : General

(0) Replies

Country : South Africa

I was walking through mr price chatsworth centre and I noticed a few items that my girlfriend may like so I snapped a few pictures jus to send to her as I noticed that there was new items in store compared to when we had last been. the manager stormed my way and raised her voice at me and demanded to have a look at my phone. she said that the store is private property. I refused to show her my phone as that is private property. I am utterly disgusted at her behaviour towards me as a customer....

Category : General

(0) Replies

Country : South Africa

I ordered an item from this company`s catalog Paid R649 (499+150 delivery)Payment was made 22 March 2016.Delivery Promised 7 days. I tried to correspond several times but every time just more empty promises.([email protected] and [email protected] )The last communication was on 3rd June were they promised to refund me , the previous promise was 16 May , my order plus free dvd(as indicated by me as can alternative). I don`t want the money back I still want my order but...

Category : General

(0) Replies

Country : South Africa

Vodacom refuse to put my VAT number on their invoice to me, This has been going on for three weeks without getting resolution. They clearly do not know the law. I am unable to talk to anyone with intelligent azuthority.

Category : General

(0) Replies

Country : South Africa

Good day i've received a billing of R15578 that is from February 2016 i dont understand why it is so high i paid every month why only now they send me this big billing when my account was paid up to date every month.

Category : General

(0) Replies

Country : South Africa

i just want to share my experience and testimony here.. i was married for 16 years to my husband and all of a sudden, another woman came into the picture.. he started hailing me and he was abusive..but i still loved him with all my heart and wanted him at all cost?then he filed for divorce..my whole life was turning apart and i didn't know what to do..he moved out of the house and abandoned the kids.. so someone told me about trying spiritual means to get my husband back and introduced me to...

Category : General

(0) Replies

Country : South Africa

I have a simple request, I want my VAT number to be put onto my Vodacom invoice. My initial request was on the 3/6/2016 by email. they requested certain details from me, which I sent them. On Sunday 5th June I had a phone call from someone at Vodacom to say that they will only put my VAT number on my invoice if I have a company, and that it is fraud to put the number on an individual's invoice. In that case, Telkom, City of Joburg, Nashua, and many more are committing fraud. What utter...

Category : General

(0) Replies

Country : South Africa

Disgusting that not a single person at MTN can get anything sorted out. It seems that no one knows anything and needs to transfer you to another person that coincidently does not know how to solve a problem. I had requested that my number be changed from contract to prepaid and I was advised by an MTN consultant that the migration can only be done once the contract has been fully paid in December 2015. Which it was done as I had a debit order on my account. My number was then changed to...

Category : General

(0) Replies

Country : South Africa

mtn is upholding my claim for stolen phone. and refusing my upgrade. they say I must pay amounts. which I already maid my payments I needed to.how can I pay anymore if I can upgrade. that is ubsird. and how can insurance not pay out. it is two different things. this is going on for 5 months now. I am frustrated and fedup with this situation. all the time its phoning and talk to a different person. all the proof has been emaild how many times. and still I don't get anything out.

Category : General

(0) Replies

Country : South Africa

as I was enjoying my Snack Mix Sunrise Scramble ( a delicious snack Mix infused with cranberries, mixed nuts and raisins) i found a cluster of sand right at the bottom. i had already eaten 80% of it. i then called the tiger brands call center,they said they were going to call me back and when they did instead of assuring me that they will do everything on their power to ensure this doesn't happen the guy (Mavein) gave attitude and told me to go ahead and call the consumer protection. he gave...

Category : General

(0) Replies

Country : South Africa

In 19 March i went to telkom pavillion waited hours until my feet get sore for a consultant at longest last i was consulted .Mr Wilson Mawasha consulted me at 17:25 telling him about overbilling of my account no: 334751793 to R963-50 instead of R491-50.Mr Mawasha gave me a good service telling me that the reason that after exhausting the available data and voice calls you are given up to R2500.I asked Mr Mawasha to stop that extra service of R2500 of which he did on the computer and showed...

Category : General

(0) Replies

Country : South Africa

Contract renewed but after 3 Months still on the old contract. After numerous calls, driving to Vodacom and constantly phoning nothing has been done till today. They even deducted more money than usual

Category : General

(0) Replies

Country : South Africa

I am very disappointed with Urgent Tombstones where i bought 2 tombstones which were actually not erected but just put there with no cement. Ive been calling them since 17/05/2016 after my family and i visited the grave side in preparation of the unveiling. I have send them videos and photos of what has happened and i still cannot get any response as they do not respond to my calls nor messages anymore and im i really need them to fix this as the unveiling date is very closeby.

Category : General

(1) Replies

Country : South Africa

So the past weekend 21st May 2016, i stocked up on 2minute noodles for Little Boy. I then open up a packet of 2minute noodles Steak & Chops Flavour. Coming down on the seasoning packet, it was half way open with an qauter amount of seasoning in the sachet. I was extremely angry, as this has happend before where the seasoning packaging seal was broken but the seasoning was still inside and i went ahead using it., but this time around i was so pissed off, because i cannot add my own seasoning...

Category : General

(0) Replies

Country : South Africa

So the past weekend 21st May 2016, i stocked up on 2minute noodles for Little Boy. I then open up a packet of 2minute noodles Steak & Chops Flavour. Coming down on the seasoning packet, it was half way open with an qauter amount of seasoning in the sachet. I was extremely angry, as this has happend before where the seasoning packaging seal was broken but the seasoning was still inside and i went ahead using it., but this time around i was so pissed off, because i cannot add my own seasoning...

Category : General

(0) Replies

Country : South Africa

Good Day I resigned from the Fidelity Group in February 2016 and left the company in March 2016, I’ve signed all the necessary documents before my departure and was promised that everything was in order, only to find that three months down the line my payroll Exit has not been done, electronic claim form has not yet been submitted to the Old mutual Group and I am listed as an Active Employee on Fidelity I have been following this up atleast twice a week for the past three...

Category : General

(0) Replies

Country : South Africa

I used Eezi move furniture removals (http://www.eezi.co.za) for a move to a new town house in April 2016. When unloading the couches the moving guys dropped my couch from about 1.5 metres, which made me angry. The movers where in a hurry and where being very irresponsible and ruff. When unpacking my furniture and taking off the thick plastic wrapping and placing my couches in the house, the moving guys slammed my bookshelf into my couch creating a big tear in the couch. I immediately...

Category : General

(0) Replies

Country : South Africa

I am disappointed at the service of Ladysmith Butter. I purchased a tub of butter spread only to open it and find green mould growing on top. I e-mailed the company and had no response, a week later i called and the lady i spoke to assured me that someone would get back to me in a day or two. It will be a week and still no one has contacted me regarding my issue.

Category : General

(0) Replies

Country : South Africa

On the 18th of April 2016 I booked in my phone for repairs at Vodacom in Jabulani mall, for the screen that was damaged and needed to be replace ( note 4 edge galaxy )I ask about the turn around time and was told that is up to 7 working days, after 7days I started calling in to check my phone and visited the branch couple times as they never contacted me to give me an update. I was informed that my phone is in the repair Centre and waiting for spars. I was the only one calling in using my...

Category : General

(0) Replies

Country : South Africa

I went to spar at big tree mall Moloto to withdraw money that my father has deposited at spar. I joint a lo queue there waited about 30minutes. On my arrival i was told by the cashier that their not going to assist me the money is too much she then call her manager. The manager told me that their doing us a favour to let us deposit and withdraw money from them. She said they have enough customers to deal with who are actually buying. She said I am wasting their time as a result they did not...

Category : General

(0) Replies

Country : South Africa

My service with Auto Page was switched over to MTN. I was assured by Auto Page that I would remain on the same contract as with them. What I should have been receiving is; R100-00 free airtime per month 25 free SMS per month R50-00 free data bundle. Since the switch over in March this I have not received any of the above. I have sent numerous e-mails to your customer care but have not had a response. I want to know what is going on and when I will receive what was promised to me....

Category : General

(0) Replies

Country : South Africa

Bradlees Bad Behaviour! South Coast storage company, claimed to have "correctly waterproofed storage units as per regulations for insurance purposes". Yet 20 months later, goods were horrendously water damaged! "a crack in the asbestos" the wife informed me (sending a man up with a paintbrush to quickly seal it!) Ignored emails. Poor customer communications, failing to inform of monthly storage and commission increases in international transfers from UK. As a faithfully paying customer...

Category : General

(0) Replies

Country : South Africa

I used UBER a two weeks ago and I left all my keys in the car. I called the driver all day the next day and he would not answer his phone. He also ignored all my messages and sms's. There is NO emergency number to call and when they answered TWO days later responding to one of my many emails, they just did not comprehend the urgency of the situation. After many demands from me someone EVENTUALLY called me TWO days later and she put the phone down on me. A Manager then called and saw nothing...

Category : General

(0) Replies

Country : South Africa

I paid iver R3000 under tge pretext that i will enjoy benefits at certain hotels as provided to me through the list that was mailed .. The company refused itnitially to send me documents to peruse before i could make up my mind. But one of the gentleman, seemingly a trainee sent them through and that's when trouble started. After going through them i indicated that i am not interested in this offer and they promised to pay my money back. Till today , no money , no membership cards nothing....

Category : General

(0) Replies

Country : South Africa

I Joined Virgin Active Meyersdal in July 2015. I am currently working in Midrand and I have found it very difficult to use my Gym Contract as I have to leave for work by 05:30 and often only return 19:30 due to work commitments and also traffic. My spouse has recently moved his offices to Alberton. I called the Gym today and requested that we transfer the Gym Contract to my spouse name and stated that I would still pay the monthly instalment as per agreement, as he would be able to benefit...

Category : General

(0) Replies

Country : South Africa

Complaint for a hilux white bakkie FVL 223 EC. below in quotes is the email that i sent to the car wash on the day of the incident. i went today the 25th of April 2016 to make follow up and i was told a different story. i was told that theyd never let me see their cctv and denied that the damage did not happen at thier car wash "I took my bakkie for a car wash at approximately 11h50 on Sunday the 24th of April 2016. when i got home i noticed there was scratches at flap back of the...

Category : General

(0) Replies

Country : South Africa

I went to Spar Protea in Queens Town to get lunch with colleagues. As I was waiting to be served and looking at what I wish to buy at the bakery, the lady thats helping there helped someone who got the after me and I informed her I got there 1st, her manager by the name of Beverly came as I was engaging this lady, She told me not to talk to her shes with a customer. I explained what was happening and she started banging the counter and and told her not to talk to me like that. She asked me if...

Category : General

(0) Replies

Country : South Africa

My DeLonghi coffee mach was taken to VBAS on the 26/01/16 with a fault. 1 week to receive a quote for repairs! After approval of quote & inquiring the progress, we're told there was more repairs needed. I drove to the shop to ask what the extra costs was! We waited 2 wks for our insurance. I called VBAS on 02/03/16 to accept the quote & gave the go ahead. I called on 09/03/16 to inquire the progress was told the part wasn't ordered yet! I again called the 16th; 17th & 18th/03 to inquire the...

Category : General

(0) Replies

Country : South Africa

Placed an online order on the Silicone Moulds SA website. ORDER NR 153. Paid the full amount of R628 for the silicone molds ordered. I didn't receive my order and since then I've tried to contact them with NO SUCCESS. They have no other contact information than the email address [email protected] I've asked them numerous time via email to please send the goods or refund my money, I also asked for a contact telephone number to phone them and state my case. They haven't responded to any...

Category : General

(0) Replies

Country : South Africa

Vehicle Hyundai H1 reg. BC 72 WD GP driven by Tsholofelo Moremedi on day of incident was filled with petrol of a value of R250 when driver SPECIFICALLY requested a FULL tank of diesel. The forecourt supervisor (Sunday Zulu) was then highlighted of the incident. His approach failed as he got one of their "expert fuel drainers", assured by him to us, who drained the fuel TWICE, as the 1st attempt failed after fuel leaked all over the forecourt due to lack of "sealing" the fuel tank, as we were...

Category : General

(0) Replies

Country : South Africa

Prev1 2 3 ... 13 14 15 16 17 ... 18 19Next