General Complaints

Vehicle Hyundai H1 reg. BC 72 WD GP driven by Tsholofelo Moremedi on day of incident was filled with petrol of a value of R250 when driver SPECIFICALLY requested a FULL tank of diesel. The forecourt supervisor (Sunday Zulu) was then highlighted of the incident. His approach failed as he got one of their "expert fuel drainers", assured by him to us, who drained the fuel TWICE, as the 1st attempt failed after fuel leaked all over the forecourt due to lack of "sealing" the fuel tank, as we were...

Category : General

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Country : South Africa

about 20.10.15 I ordered a cellphone from fonechoice which I received on 29.10.15. The phone was faulty & i contacted them on 30.10 to collect it. After numerous phone calls to them during November this was not collected until after I had reversed the d/o that went through on 25.11. SUDDENLY I was now a person of interest and I started receiving up to 6 calls a day about the d/o. The phone was eventually collected on 01.12 and delivered to fonechoice on 02.12 - confirmed. I am STILL...

Category : General

(0) Replies

Country : South Africa

I bough a leather lounge suite from Morkels a year ago. The salesman ensured me that it is a good quality lounge suite (leather uppers) - I realised that leather uppers is just another word for cheap plastic. This lounge suite is torn every where - under the arm rests, the back of the couches and this morning I saw that the "leather" on the 2 seather's arm rest is starting to peal of. Shocking that I bought this lounge suite for R20 000.00 - I'm stilling paying off the lounge suite it...

Category : General

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Country : South Africa

no ring tone and dialling tone. only engaged signal

Category : General

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Country : South Africa

According to their website, Complete 'cares about your best friend'. And the quality of their pet food is undeniable. However - I will be 'unswitching' from Complete pet food this year. We contacted the area sales representative for our area according to their website to inquire whether he supplied complete pet food to any local wholesalers as the pet shop markup was getting a bit high for us and he offered home delivery to us. We paid the money via eft and to date - a month later - have...

Category : General

(0) Replies

Country : South Africa

In November 2015, I contracted wilth ALP movers to move my furniture from Meyerton to Cape Town The amount Quoted was R15300.00. On 8 December at 14:08 I called Pieter (Surname unknown) and advised that the Volume had increased from 60cu metres to 65 Cu Metres see attached mp3 audio file. At 14:29 Pieter sent me an invoice based on the above discussion see attached file The booking was confirmed for Monday 14 December 9.30 to 10.30 I paid a deposit of R5300.00 by electronic...

Category : General

(3) Replies

Country : South Africa

Bought a sealy bulgari 152cm Base set on the 21st of December 2015, The bed has not been delivered to Giyani. The funiture company claims its still in Tzaneen warehouse, it is now six full working days waiting for delivery.Can l have my bad within 24 hours.

Category : General

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Country : South Africa

THEY MOVED MY GOODS FROM CAPE TOWN TO JHB AND DAMAGED MY BOXES, HOME THEATRE SYSTEM X 4 SPEAKERS AND SLEIGH BED. OFFERED TO FIX SPEAKERS, TOOK TOO LONG TO RETURN THEM, THE OWNER BECAME EXTREMELY RUDE AND LIED ABOUT FIXING THE SPEAKERS. ONE SPEAKER WAS NOT WORKING WHEN THEY DELIVERED THE SPEAKERS INITIALLY, WHEN THEY BROUGHT THEM BACK A SECOND TIME, ALL FOUR WERE NOT WORKING AND NO REPAIRS WERE DONE TO THE SPEAKERS.

Category : General

(0) Replies

Country : South Africa

Hi Be advise the driver will have a inventory list where he will then make note of all collected. Have a wonderful day Kim On Tue, Oct 20, 2015 at 9:26 AM, Hi Kim, As per our telephonic conversation, you advised that the driver that delivered my furniture Nathan will be collecting my four speakers for repairs by 12pm today the 20 October 2015. Please ensure that I have something to sign stating that I am giving him my speakers for repair. Please reply to this e-mail as...

Category : General

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Country : South Africa

Just need everyone to know.. Do not buy any products from this orange store.. Their customer service is really weak & you will wait for months & months.. No one take the responsibility to communicate & assist... their products is not as good as they say it it.. I bought a SONY Z3 & I tried in water & was messed up... they promised a new unit but I'm still waiting after 6 weeks.. Been sending mails all the time.. Now i want my money back.. Still no one listen

Category : General

(0) Replies

Country : South Africa

I went to Vodacom cause I have a contract with them. I have my phone only 11 months and in September 2015 my phone screen was black don't want to do anything.Iwent to Vodacom they told me to go to The customcar in Menlyn. I Went there and they fixed it no problem. Today My phone did the same and so I went back there they told me I drop my phone and it isw cracked in side and won't be cover by the warranty policy.

Category : General

(0) Replies

Country : South Africa

I bought a cell from jet stores n it was faulty so I took it in n was just over the 7 day period they said book it in, I did at gateway took 2 days n it came back worst than before I took it back to them n said I need to be credited for my for coz it's a vodacom network n their guarantee they sent it to the the advance repair for escalation got a mug to say it's been exchanged. I went to pick it up after 7 days n to my surprise I got a refurbished fone I bought a new cell to get a refurbished...

Category : General

(0) Replies

Country : South Africa

I applied for a job I had seen on CAREERS24 I received a reply to come in for an "interview" with CASA DE LOCOS MARKETING, and they gave me a website www.credicosa.com. I went for the so called interview but it was nothing like they had put it out there were a whole lot of people already there and some were leaving with frowns on their face this company does they make empty promises of Internship placement but they want you to work at retail stores not what you applied for, their admin staff...

Category : General

(0) Replies

Country : South Africa

Die eienaar van Hedgehogs4U, Ronel Smit, kan nie erken dat sy 'n fout gemaak het nie. Ek het in Okt 2015 'n krimpvarkie by haar gekoop. Die varkie het my aanhou byt en Ronel het aangebied om hom vir my om te ruil vir 'n ander (veel duurder) varkie. Op Dinsdag 4 Nov het sy gese ons kon hom Saterdag (14 Nov) kom haal. Dieselfde middag het sy laat weet ons kan hom al die 7de Nov kom haal. Ek het vir haar verduidelik ons het op die stadium net een motor en my man werk op naweke ook so ons sal...

Category : General

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Country : South Africa

Mark Steele the owner of Rockatevents rented out inferior quality ostrich feathers which was not noticed on delivery because they were tied together. I couldn't be used for the purpose it was rented for. It was returned in exactly the same condition but Mark claimed we damaged them and doesn't want to pay back the deposit.

Category : General

(0) Replies

Country : South Africa

are Vodacom for real you cant complain about service because there is no service I decide I rather try another

Category : General

(0) Replies

Country : South Africa

I have cancer & one of the small things in my life that keeps me positive & not constantly think about the possibility/inevitability of dying, is playing Online Gaming & therefor I need lots of data. I have been an excellent client of Telkom for almost 2 years & have in most cases spent 4 times the Rank value of my original monthly contract with them & decided to upgrade when they launched their 50GB deal. Since upgrading, Telkom have put unnecessary stress into my life by suspending my...

Category : General

(0) Replies

Country : South Africa

Hello Peter, I have joined Virgin Active in February 2015 with the instruction that I would start using the Lenasia facilities as from 1st April. Instruction for the debit order to be effective from 1st April 2015, however my account was debited on the 1st March 2015, as according to the branch manger Clifford from the Bellairs the accounts department was instructed to reverse the charges, this was not resolved I had to go to my bank to reverse the payment as this was not as per...

Category : General

(0) Replies

Country : South Africa

Ordered a sign board from Ad Value printing in mid July. After various promises of delivery I now requested a refund. This is also now overdue on their promise of paying it on Monday. I just want them to refund me. They keep making promises that they have no intention of fulfilling.

Category : General

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Country : South Africa

I am very disappointed and disturbed by the way I was treated at your West street branch in Durban by cashiers and management. The store was extremely busy, I stood in the queue for 30min to purchase a full chicken . There were 2 lines leading up to the food counter and there were no indications specifying as to what queue one should join in order to make a purchase. As far as I could see, both lines leaded to the same counter and the same person served both lines. Everybody in the line...

Category : General

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Country : South Africa

To whom it may concern. I was visiting your Nedbank branch in Silverton to pay in some cash for a company, and got a number to wait in the que. It was my first time with your new numbering system and I didn't know how it works. While waiting and checking my number each and every time, I was waiting on my number to be called. The person or whoever calls out the number, say now seven T39 and I was wondering what that means. Luckily I asked somebody in time, "but when will they call my...

Category : General

(0) Replies

Country : South Africa

At the beginning of June 2015 I bought a Samsung J1 cellphone for my 13 year old son with his pocket money he saved. He had an accident with the phone and his screen had a small crack. I handed his cellphone in at On the 12th of August 2015, I called Vodacom on 082111. I requested to speak to a Manager as I wanted to lodge an official complaint. I was transferred to the Supervisor, Theo Smith as there was no Manager available. I requested a reference number for the call, his email address...

Category : General

(0) Replies

Country : South Africa

I Have an MTN contract phone and for the past 3 months my bill has increased double and i'm still making the same calls this morning someone contacted me about my bundles informing me that my average usage is R520 when i tried to contact them to get anexplanation because i do not use internet/facebook i was cut of everytime

Category : General

(0) Replies

Country : South Africa

wrong pricing of a product, i bought a oil plus for hair when i get into the till the casheir said they put a wrong price it more than i saw..we went to the shelt with the cashier only to find that i was correct with the price. The manager of the shop by the name of David Pooe refused to sell me a product with the price that i saw, he was rude to me ....not even feeling sorry the mistake they did. it happened sautrday afternoon 04 July 2015. Dischem Westgate shopping Mall

Category : General

(0) Replies

Country : South Africa

We registered a company with Rapid Business Registrations in February.we were told that it takes maximum 8 weeks.only after numerous phone calls to query the delay we got our documents in may.but they send us wrong documents of a company not known to us.we were told again that the technician will look in to it by the end of the day we should get our right things.a week went past everytime we call they are offline or the person we need to speak to is in a meeting.its been 3 weeks of being sent...

Category : General

(0) Replies

Country : South Africa

Purchased a some furniture from Furniture Direct 2 U, 4 Chadwick Avenue, Wynberg, Sandton, in 2014 they delivered 2015 the couch looked like it had been outside in the for a while as the it was rotting, with mould, and stinky. Phoned the office told them about the issue, they told us they would replace the couch as soon as possible. Made a follow up call to them again they told me that they had the couch but would not give it to me unless I paid the other order, if that was the case why did...

Category : General

(0) Replies

Country : South Africa

a CZ ring was bought from the above mentioned Jeweler for my anniversary in December 2014. A stone dropped out then, my hubby took it back. Chose a second ring, which was given to me on the 17/01/2015. One week later, another stone dropped off from the 2nd ring. my hubby is a rep and is away from home max. 2 months at a time, and being a working mother, does not give me the time to frequent malls. on the 15/03/2015, i finally got a chance to get to the jeweler. a receipt was issued for a...

Category : General

(0) Replies

Country : South Africa

The level of service is exstremlly bad takes more then 1 year 6 months to change surname the when you request added services they remove other services instead . For the last 3 months they charged 3 X the amount due to consultants at MENLYN Branch don't know what they are doing, Refunds are not an option as they only credit your autopage account and can take up to 10 working days Data Bundles removed, sms bundels,m2u

Category : General

(0) Replies

Country : South Africa

What did I get myself into using this amateur company. I subscribed for a product on Model Space, to my disappointment the only company importing this product was Jacklin enterprizes. My subscription is not even half way and I have had numerous problems with this amateur company. From late deliveries due to incompetent people replying on email to sending me false invoices. I will now report this problem to Model Space uk and Deagostini uk and request alternative companies to supply South...

Category : General

(2) Replies

Country : South Africa

I experienced very bad service from a woman named Nabeelah Gallow from Heywood road Crawford, Cape Town.She works from home baking cakes for various customers using the name Good Treats for her business. I requested her services 3 weeks prior to my moms 60th birthday celebration.I sent her a picture of the cake I wanted which was a 3 tiered chocolate mousse cake very beautifully decorated with roses and ribbon, I asked her more than once if she could create an identical cake,and her response...

Category : General

(0) Replies

Country : South Africa

We hired Erna Loock Photography in September 2013 to be our wedding photographer in Port Elizabeth; we paid her the full amount a month before the wedding, close to R10 000 to get photographed on our wedding and include the following… - Disk with a full set of high resolution photographs (unwater-marked) 850+ - 24 Page Hardcover Photobook - Video Highlights DVD Since 2013 we only got an electronic link of our photos, which we had to download ourselves; then from the...

Category : General

(0) Replies

Country : South Africa

On the 11 February 2015 between 11h30 and 12h00 I had a very bad fall in the above-mentioned shopping centre when I tripped because of an uneven broken floor surface. I reported the incident to Mr Jan Ackerman. I have also contacted Pacific Paramount Property Mangagement (Pty) Ltd and had telephone conversations with Nicolene and Mr Pascal Stratis dd 15 February 2015 to help me with the incident. In these telephone conversations I explained what caused the fall and that I had sustained...

Category : General

(1) Replies

Country : South Africa

We have been sending numerous emails to Rapid Business Registrations for the whole month since they promised to contact us "SHORTLY" regarding SARS certificate and the BEE certificate outstanding. This is after it took them 3 months to register the company blaming CIPC for the backlog. After us calling them as we received no feedback on emails, their receptionist only tells us to bring the documents to Joburg so that they can facilitate same. We have to drive from Rustenburg to Johannesburg...

Category : General

(0) Replies

Country : South Africa

On the 7th Feb 2015 @ 12:45 am,i bought a double bed at fair price furniture store Southgate. The salesman told me that they will only deliver the bed on Sunday as all trucks were fully booked for the day.however at 5pm a white bakkie pulled up at my address, my son asked the deliver guy to use the back entrance as the key to my front door was with my eldest son who left the premises n to my surprise after the delivery guy named Dino left the premises I heard a loud noise ran in the house and...

Category : General

(3) Replies

Country : South Africa

I got hair extensions from this salon, I paid for the best quality only to find out later that they sold me a poor quality and made a huge profit on it, after telling me that they make no profit on the hair,they now deny saying this to me, the price lead me to believe that the quality was the best. The extensions kept falling out, 67 over a period of 22 days. I had to go back numerous times and the hair itself also breaks at an alarming rate. I had the extensions removed because of this and...

Category : General

(0) Replies

Country : South Africa

In the middle of January I went to this store to purchase a handle for the cordless sweeper. the gentlemen on duty in the store took my number promising to call when the stock arrived that week. Needless to say I did not receive the phone call. When in the area on the 7Th February I purchased a genesis sweeper handle. when arriving home I realized it was incorrect. when phoning the store I was told that it impossible as they only sold one kind of handle. on the 18th February when in the...

Category : General

(0) Replies

Country : South Africa

An amount of R49 has been debited to my account on almost a daily basis since November last year. I have no knowledge of this company. The bank fees on this are R13 and my bank cannot help (not keen to) and refer me to Comet who I cannot contct.

Category : General

(0) Replies

Country : South Africa

This is a huge inconvenience that every time I order products from Avon and after paying for the goods, my order is received incomplete. This is now the 3rd time that I am paying full invoice amount for an incomplete order. And now requesting to be reimbursed, I am being told that this process will take up to two weeks???? Two weeks after I had to wait for +- 2 weeks for an order to be delivered, which is still have not received. And this is for an order that I already paid for but still not...

Category : General

(0) Replies

Country : South Africa

We hired Erna Loock Photography in 2013 to be our wedding photographer on the 21stSeptember 2013 in Port Elizabeth. We paid her the full amount a month before our wedding; but she has not delivered a single thing from those things we paid for: 24 Page Hardcover Photobook, Video Highlights DVD and CD with photos. We’ve been contacting her since December 2013, and she’s made empty promises to deliver and to date has not delivered a single thing, to a point that she’s ignoring us now,...

Category : General

(0) Replies

Country : South Africa

ON 10/11/2014 PHYSIOTHERAPIST M PISTORIUS PRESCRIBED FOOT CORRECTORS TO THE VALUE OF R2400. ON 2/12/2014 APPROVED IT BY EMAIL TO HER. AFTER NUMEROUS PHONE CALLS TO GEMS SINCE THEN ONLY R70.10 WAS PAID ON 25/11/2014. ACCORDING TO THE CALL CENTRE AT GEMS IT WAS PAID OUT OF THE WRONG ACCOUNT (DAY TO DAY INSTEAD OF APPLIANCES) AND THE ACCOUNT WOULD BE SEND BACK TO CLAIMS DEPT. UP TO NOW AND AFTER PHONING AGAIN I WAS TOLD THAT CLAIMS DEPT HAVE NOT RESPOND YET. IT IS NOW 10 FEBRUARY...

Category : General

(0) Replies

Country : South Africa

Sony Xperia Z, Problem (1) earpiece/headset not working in Oct 2014. Took it to MTN The Glen, where I was advised to take it to Crown Mines as they would take more than two weeks to repair and no loan phone was available. I decided against this and kept the phone, regardless of the fault, which was intermittent. Problem (2) Dec 2014, the Sony Xperia Z started to get hot behind the phone. A week later it was on 10% battery life, as I unlocked the phone it went dead. I then searched on the...

Category : General

(0) Replies

Country : South Africa

I bought a voucher advertised on Daddy Deals the end of November 2014 - to have a Brazaillian Blow-out, Cut and R100 bonus voucher if you purchased some of their products. They advertised that the treatment would last for 4 months. My daughter went for the so called blow-out but never received the cut advertised and then was told that she needed to purchase the products to help the blowout last for the 4 months. Wish she did but was then not allowed to use her bonus voucher. She was...

Category : General

(0) Replies

Country : South Africa

I bought a dress at Fashion Express on the 3rd January (I buy there every month) On fitting the dress at home I realized much to short. Returned to Fashion Express Saturday the 10, and after explaining my problem, waiting for 8 minutes for the assistant to finish talking to a friend, she looked at me no need slip. First of all I paid cash, second I have the points card, thirdly I did not want money back, just exchange. Last time we will buy anthing from this shop or any other branch including...

Category : General

(0) Replies

Country : South Africa

On the 22 Nov 14 I upgraded with Black Berry Z3, on the 5 Dec 14 I returned it to the store it had a problem of detecting sim card. Its a month now without getting feedback from cell c. I went to the stores 3 times without getting joy. The answer I revd ws the cell is with Black Berry for diagnose. This morning I contacted cell c repairs the guy by the name of Matthews tld me he is sending msg to BB. I want cancel this contract but Vincent Rakodi(Retention Adm) refused. I need assistance with...

Category : General

(3) Replies

Country : South Africa

I have tried my best to contact this company and are unable to locate them. I have found their contact detail at the Credit bureau but they do not pick up their phones. I really want to settle my account. Please help!!!!!

Category : General

(0) Replies

Country : South Africa

I Mosebi Tankiso bought a car (VW Golf 5 GTI) from Mr Frederick Philippus Van Der Merwe on the 02-12-2014 for amount of R35000 cash,and the car as I lodge this complain is with me the problem that I m having is the papers of the car , I have tried several time to meet Mr Van Merwe to hand in the paper with no luck, I have also paid him R4500 as the deposit for the engine because the car has no engine. I am in the position of the following documents as a proof that I have bought the car from...

Category : General

(0) Replies

Country : South Africa

SBM CASTING NOT RELIABLE Sbm casting will only communicate with you via email and ask for money to pay membership,after that they are gone do not deliver,all the numbers they provide for cpt,dbn and jhb never work.DO NOT PAY SBM CASTING.and they never do any training or profiles they promise on their memberships.not a reliable agency....their website is www.sbmtv.co.za.

Category : General

(1) Replies

Country : South Africa

bought two mobile coolers from Zander Van Aswagen in 2012. the coolers malfunctioned and i returned them to him. on collection they were not there and he promised to repay them . to date h has not done so

Category : General

(0) Replies

Country : South Africa

Since my upgrade I am unable to call my son who lives in Holland. I have been on the phone with MTN for three days non-stop with no luck to getting my issue resolved. Every time I call, I have to repeat my problem from start to finish. The consultants do not listen as I would have to rectify the information relayed even during a conversation on more than one occasion. Since reporting the error I have had no feedback on progress. I have also left two messages for the team leader to whom I...

Category : General

(0) Replies

Country : South Africa

Still waiting for the refund of R899 since July 2014.Everytime I do the follow up i was told that the refund is still waiting for approval. Is been over 2 months now and still not approved. Some of the consultants were dropping the phones while I was online because they did not want to assist me.Some will ask me to hold for more that 10 minutes and will never come back to me until I put the phone down. I cant wait to change the servise provider from Altech Autopage to something else.

Category : General

(0) Replies

Country : South Africa

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