General Complaints

PLEASE HELP!!!!! When Vodacom started their cell phones I joined them. I registered as a business after many years because they had this "special" rates for businesses. When I wanted to cancel my contract I could not!!!!!! They needed a company letterhead (which I de- registered 6 years ago) My husband and I was the company. I gave them the de-registration documents as well as the CK documents with the ID's, everything, they just refused. I spend hours on the phone to get hold of...

Category : General

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Country : South Africa

Debt Collector!! who became very personal; i settled the doctor, then i paid the debt collector R1000 on the 4th of Feb 2014; today, the 11/2/2014 she sends the Sheriff to collect my goods at home; i only owed her R687 which i was going to pay on the 20/2/2014. when i contacted her today regarding that she became rude;when i asked her why didnt she phone and ask me when am gonna settle the difference(like other debt collectors would do) she told me that was not her job!! she has taken this...

Category : General

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Country : South Africa

I bought a blackberry 9900 bold on november close to December 2012, they blackberry was fine until august starting to give me problems it needed to be fix I took it to mtn they never help me, until I take it to Makula to fix it and I was busy paying my accountsand I have to pay makula again after on december someone took it out of my bag I don't knw who is it because on december the mall was packed. I went to mtn to claim it they ask me what insurance I was using and the number I told them I...

Category : General

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Country : South Africa

Check for bad service other companies using Faircape Management Service

Category : General

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Country : South Africa

I took my wifes car for a major service at 180 000km. They had the car for 2days nd on return I noticed lots of things which upset me of there service.they told me I will need to replace my lower contol arms but neglect to say there was a nut missing that could cause a major accident. My oil after day 2 was black,telling me my oil filter wasn't changed.there were oily finger prints on my yellow oilcap nd on fenders nd bonnet.panel at back of engine was moved nd left so nd not put back. My...

Category : General

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Country : South Africa

On the 4th of feb I bought a bus ticket from the Nelspruit offices by prominade to leave for Johanesburg on the same day. I somehow lost or misplaced the ticket_i checked everywhere, the bags i had and every inch of that place and i couldnt find it. I then went to the counter to find out if i could get a reprint of the ticket and to my shock i was told it isnt possible and that i need to buy another ticket. There is nothing they can do for me otherwise. Even called their head office bt got...

Category : General

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Country : South Africa

I recently acquired the services of www.beeremovaljohannesburg.co.za to remove bees from my home. Angus, which, after pitching late,simply sprayed some poison on the bees and left after 15min. Didn't even bother to remove the bee hive - as their website explicitly promises. Just said that head office will send me a quote on removing the wax and honey.They sent me a quote for R3200 to spray some "magic" solution over the honey. After refusing to pay this, they reduced the price to R1800! I...

Category : General

(1) Replies

Country : South Africa

I bought a Tribunk, A Queen size bed and a full lounge suit. 1. I had to send the tribunks back as it was broken and they gave me a tribunk that was lying in the warehouse.that took 2 month to sort out 2. the lounge suit started falling in and breaking, i again asked them to collected and it is going for 4 weeks now and none called me back to inform me about my lounge suit and then the manager tells me it will take 6-8 weeks to repair, WHY MUST A BRAND NEW LOUNGE SUITE BE REPAIRED AND...

Category : General

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Country : South Africa

Wrong information loaded on credit bereau and it is effecting a study loan application. Struggling since monday 2014-01-27 to obtain correct information from your consultants and supervisors or to have the information rectified at the credit bereau. Account number 228953799

Category : General

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Country : South Africa

We have reported our faulty fax line 044 8747510 on Monday am 20/01/2014. On 21/01/14 I was told by promise that they have given the fault at 11.42 to a technician. On 22/01/2014 I was told by Sandla that they had given the fault to another technician at 07.30. Technician username is Marine and the Ref number of the fault is 183CEZ200114. It is now 13.11 pm and we are still awaiting the technician. We are running a business and we cannot fax through our orders to the laboratories for...

Category : General

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Country : South Africa

Cell C direct gives invalid reference numbers for past month for complaints that new upgraded phones faulty or broken, even when loyal customer since 2002!. 1st contract phone faulty and still waiting for collection (over a month) 2nd contract phone worked for 2 days and still not collected to check. Either phone or SIM card problem, yet no response from Cell C Direct. Last reference number SMS'd 1401120000120916 (12 January 2014) with promise to get back to me. NOTHING. Seems Cell C Direct...

Category : General

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Country : South Africa

Every time we wantvto yop up our top tv ... the msg says voucher pin already used please chech again..... incompetent top tv!!!!!

Category : General

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Country : South Africa

Doggyways - pet sitting. Be warned do not use this service. We had a terrible experience. The lady Charlene Becker wants a 50% deposit immediately to secure the so called pet sitting service. Then she makes an appointment to come and meet you, your pets and get the keys. But she continues to reschedule and eventually just stop to answer your calls or messages. 12 hours before we had to leave on holiday we had to make other plans because she still did not pitch or make any effort to contact...

Category : General

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Country : South Africa

Sanral go on and on about how we need to register to get an eTag, i have tried numerous times to do this online and it never works. Their site just hangs, then i always have to re log in and start the process of filling out my details from scratch. they are USELESS!!!!!!! I can see exactly why so many people have issues with them.

Category : General

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Country : South Africa

I wanted to use my gift card which I received from my daughter for Chrismas at Trappers Secunda. They refused to take the giftcard and asked where did she buy it. This is unexceptable. I will make sure that everybody will know about this behaviour. I drove all the way from Standerton which is 70km. This giftcard is paid for how is that possible?!. I will put this in the newspapers believe Eme everybody will know about this. You can call me on 0727401951 so that I can tell you how poor...

Category : General

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Country : South Africa

I am absolutely appalled by the disgusting service I received at both the Vodacom4U and Vodacom3G stores in Cavendish. I was refused a contact due to a problem that Vodacom made to my account then was sent around to different banks to sort out THEIR problem, only to find out that due to another mistake by them my acocount wasn't added to that service!! Therefore I now had to run around going to a different vodacom store only to receive further shocking service and be sent back to the original...

Category : General

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Country : South Africa

So I ordered a couple items from a lady who imports goods from overseas and who, up until this point, has had no problems! I get told that the waiting period is 2 weeks which I gladly accept! After 2 weeks I ask to find out where my parcel is and low and behold it is not ready! Fine I can wait an extra week! After the third week my parcel is still not with me! So I surly ask for a refund as I will no longer need the parcel for another occasion! I get told to hold on as it should be withe...

Category : General

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Country : South Africa

02.12.2013 I spoke to Kgosi. A dbl increased pmnt was dt against my acc. According to my agr the increment should only occur at the end of Jan each year. He asked me to forward him a copy of my agr (which was surprising that this was not on their system) which I did 03.12.2013. I phoned and left mesgs for him the and was not phoned back. 04.12.2013 I phoned again and got to speak to him. He admitted a mistake was made and a ct will be paid to me within 5 working days. I also requested him to...

Category : General

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Country : South Africa

i am disappointed in this company. the do reply to my needs. the promise otherwise

Category : General

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Country : South Africa

Went into store no one assisted me, I then asked one lady to help me, she just went back to he chair continuing on her computer. After a while I asked if she is not going to help me, then she pointed to a guy and said he will. So I left the store

Category : General

(1) Replies

Country : South Africa

I bought a my for 60min and whilst doing that it didn't give me an option to link 5 contacts so I tried to make but I couldn't so I decided to contact vodacom and waited on their queue for an hour whilst they kept on saying they have a high volume of calls and I tried again after an hour or so still no luck, the following day I contacted their call centre and I spoke to an agent by the name of Lebo I explained my problem and she said i can't be re imbursed and I requested her to call her...

Category : General

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Country : South Africa

Rayshine Manager/Supervisor told my friend and i that we are full of nonsense and that her tolerance level cannot take it anymore. She also said even if it's always said that a customer is always but not this time. She even refused to treat my friend that day and told her to leave. She said she even have a good mind to give us our money back as she's had it. When we asked for it we were given 50% because she said we cancelled and when you cancel you do not get the full amount. We did not...

Category : General

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Country : South Africa

I would like to report the appalling service I've received from Groupon on cancellation of a voucher that I purchased from them. I cancelled the voucher because I wasn't happy with the service I received from one of their partners. I immediately gave notice of my intention to cancel (request #44016) the voucher. I was asked to confirm that the voucher was not used and so did the service provider. I was then told I could not receive a refund because I was supposed to notify them within 7...

Category : General

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Country : South Africa

WARNING: AVOID, AVOID, AVOID!!!. This agency made such a mess of my visa application! They assured me everything was in order, but, in fact, they forgot to submit half of the required documents. After a futile two weeks of waiting for my visa and getting nothing but vague and curt answers from the "manager", Chantelle, I phoned the consulate and was told of the agency's negligence. They've costed me upwards of R20,000 in loss of income. I would've started work weeks ago if not for...

Category : General

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Country : South Africa

I phoned 3 times to customer services and did't get thru. I was on the phone for 10 minutes on each call, still not help.

Category : General

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Country : South Africa

I have qualified for a cellphone contract at nashua mobile in brink street rustenburg, its now been 3 weeks and they don't have stock on a blackberry Q5, all the other mtn shops have stock and the lady at nashua mobile don't want me to cansel the contract and move it over to a mtn dealer with stock, this is my complaint and since there is poor service, I think its no service, my number is 0836467007, please give me advise!

Category : General

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Country : South Africa

I ordered a couch end of December begining of January, and since then i am still waiting for delivery they first told me half of Feb and then the 8th March and all of the sudden 19 March, just not getting what i ordered very bad service and they always say it is the supplier but if you are desperate for bussiness then you will put pressure on the supplier, doesn't look like thats happening. wont buy from Rochester again.... will go to Corricraft where they will deliver within 2-3 working...

Category : General

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Country : South Africa

Rent a roof west wont give my deposit back, i cleaned and painted the place they failed to show up for inspection and said it wasnt done. They also over charged me and wont return the money, ive sent them countless emails and they refuse to send me the proof of were my money went they also wont give me the owners number, as the owner and i had an agreement if i moved out early for him so he could move his new tenants in he would charge me only 2 weeks, now rent a roof have charged for the...

Category : General

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Country : South Africa

I have been a client of outsurance for 3 years if not more. Last year i put in a claim for our geyser. the plumber came to review & said it needed to be replaced after having our geyser for more than 35 years. Ever since the new geyser has been put in the water is streaming out by the overflow. i have contacted outsurance twice in the last month & on both occasions the plumber came & say it's not their problem. This is not on as we expect when "they" sent there call outs, is to do a proper...

Category : General

(1) Replies

Country : South Africa

Toyota Gezina wont replace gearbox on new pick-up. now still leaking and propshaft broken too. From bad to Worse. very bad service poor workmanship and reluctance to replace broken parts under warantee

Category : General

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Country : South Africa

I did a job for Dudley of dumar seapoint main rd .Dudley breached the contract and became abusive and threathed me and refused point blank to pay me. peter cheales allowed Dudley to post incorrect information about what had really happened and did not contact me before he posted this rubbish and this has been on the net for almost a year .who knows how much damage this has costed me. peter chealse's site is flawed and should not be take seriously.

Category : General

(690) Replies

Country : South Africa

Pay Rocksolid Steelhouses a deposit for a steel house in August 2011. No delivery, no nothing........ Is there nobody who can put these guys in jail?????

Category : General

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Country : South Africa

Peter's Transport & Storage misrepresent themselves and they do not deliver the service they promise to. Do NOT use them, unless you want to be disappointed. Refer to Hellopeter.com for details.

Category : General

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Country : South Africa

I have been through the same ordeal as many using Jack Wellsted. Please do your homework carefully before using this company to move your goods. There has been no service delivery according to their promises and refunds are not paid to people requesting them. Please see Hello Peter .com to see further complaints.

Category : General

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Country : South Africa

Billed for unknown subscriptions. When queried with store was misinformed. Contact centre advised of numerous subscriptions. Never received anything in return from these comapanies. Its a scam and no one at Nashua prepared to assist me. Very disappointing to know my service provider can allow for scams and merrily debit for account. My contract is with Nashua and I pay Nashua so I expect them to protect me. But they not. No one responds to compalints either. Shocking service

Category : General

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Country : South Africa

Don't buy a Gener8 franchise. You will be promised a whole host of things and you will get nothing in return for your money. Their products are over-priced and they're selling franchises to make up for their own losses. Their franchise agreements do not comply with the Consumer Protection Act. Make sure that a prospective franchisor gives you a disclosure that complies with the CPA.

Category : General

(2) Replies

Country : South Africa

Greetings. I opened an account with Nashua in April and i never got a cellphone on time until another month of May, and mind you nobody did a follow up to tell me why i am not getting my cellphone. Then i receive a bill of two months while the cellphone was with the shop and not with me, when i went to the shop to get clearance they told me i started being billed when my account was approved mind you the cellphone was not even in-store at that time. I then cancelled the contract last...

Category : General

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Country : South Africa

Supposed to move my goods to Europe but kept them in storage for 6 months. Finally admitted they couldn't provide the service so I took my goods to a reputable company with the promise of a refund. Still waiting for my money. They don't answer the phones or reply to emails, in fact there is no communication at all. Do not do business with this company or its owner Denis Kaye. Kaye will not even answer my attorneys letter.

Category : General

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Country : South Africa

I received a confirmation email from Dance Directory that a one month written notice was needed to cancel my service arrangement with them. I then did exactly that on 16 November 2012. To date, no response/s from them. After sending more emails to them, no reply. I cannot contact them. The land line just rings and cell never available. And of course they just continue to debit my account every month as if it is business as usual.

Category : General

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Country : South Africa

I gave my over locker for repair and service, and it was returned without a thread pole. Management says they don't have any thread poles, so my question is how did they test the machine without one? They now expect me to buy one at R700. That is ridiculous after I paid R2900 to repair. Head office has promised to contact me a week ago and I am still waiting. I think I will rather buy another brand in future.

Category : General

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Country : South Africa

Why is TopTV in S.A. There is no service worth your money with them!! Either they remove channels and replace them with fashion channels why? Be real this is South Africa not Paris or Hollywood. 1% might be interested in these Fashion channels!!! The rest buy there close from Jet or Pep stores. Or channels has been on we have a problem for 2 days long.TopTv can't even solfe a probleme within the first hour it takes them 24 hours from the 2-5-13 17:00 to 3-5-13 17:00 wow this was top speed...

Category : General

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Country : South Africa

Splashout is a boat repair shop in Durban run by Mr Rudi Kerkhof. I contracted him in Jan 2012 to repair my Yacht lying in the Seychelles. He removed the engines in March 2013. By July 2013 everything was ready for him to return to the Seychelles and to complete the engines and prop shafts. I paid him R45000 in advance for the trip.It is now end April 2013, and the work is still incomplete. My loss and inconvenience is enormous. He is very difficult to get hold of and I am preparing legal...

Category : General

(1) Replies

Country : South Africa

We purchased a repeater for mobilerepeater.co.za to boost our cell phone and 3G signal in January. We were assured by Ryan that delivery will be 3 to 5 working days. Once you pay that is the last you will hear from mobilerepeaters. After four weeks of waiting we emailed and called them countless times, only to be shrugged off and told that it’s on its way. By February we got a call from TNT couriers that they need all our detail to get the repeater through customs and of course a fee of...

Category : General

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Country : South Africa

I was well impress when I found the website of Daleglen Property Group as they were rather accommodating as to the apartments on offer. As I applied for immediate accommodation. I was told to fill in an application form along with bank statements, personal info etc. By doing this, you are informed to wait 3 days to be certain if your application has been successful or not. Further more my disappointment is not with the procedure of the matter but rather with the 'LACK' of client service and...

Category : General

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Country : South Africa

My wedding was Dec 15 2012. He told me I will have my photos after 2 months. After 2 months hearing nothing from Nelis I phoned him and he said December Brides usually wait 3 months for their photos. After 3 months I had to once again phone Nelis regarding our photos and then he apologised but he had to move offices etc and that is the reason for the delay. After 3 months he handed my bridesmaid a dvd. No photos. I still had to look the photos over and decide which once I wanted him to print....

Category : General

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Country : South Africa

Everytime i'm loading airtime i can make one or two calls and its get finished so fast that, i phone MTN consumer complaint for quite sometime now, but i've been told that i'm subscribe to certain companies that i have no clue of. and when i phone those numbers they gave me no one pick the my calls. i've fraudulantly subscibed to companies that i never made any agreement to steal my airtime.

Category : General

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Country : South Africa

Hi, I have paid Algoa Funeral Services for my mothers burial but they are not replying to my email. I live in New Zealand and cannot go to them to get this sorted. Who can assist me?

Category : General

(0) Replies

Country : South Africa

I had a new battery installed in my dive watch.The watch got damaged by getting water in the watch. The company that replaced the battery have said that there was some sort of chemical that destroyed the watch inside nad they accept no responsibilty for this. My Contact details are garthw.whittaker @gmail.com Contact me before you send your watch to this company in Pretoria

Category : General

(0) Replies

Country : South Africa

Nearly 10 months since collections of goods in Cape Town, shipment still not delivered. Little to no communication with the company, calls not returned. JW&Co not paying Australian company for overland moving of goods to final destination, not communicating appropriately with Australian company. Extremely unprofessional and dishonest business practice by this company. Avoid them at all costs!!!

Category : General

(1) Replies

Country : South Africa

We sent our Nissan Pathfinder in to CARtime in Pinetown for a service the Wednesday 19/12/2012. They serviced our vehicle and on return we found it had no power. We took it back the next day and were told, they couldnt have done anything to it. We left for JHB the next day and called them from the road to say it still had no power, there was black smoke and that the petrol was heavy. Kishen then told us its nothing they could have done to the car. We then waited for the technical manager to...

Category : General

(0) Replies

Country : South Africa

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