General Complaints

The employee who drives a car with registration of HBC 372 FS made a racial attack on me.I even opened a police case against this particular man.he is from Lillie's sales and services in Bloemfontein

Category : General

(0) Replies

Country : South Africa

rented a car from AVIS ORT airport JHB from the 26/03/2018 until the 05/04/2018 when i return the vehicle back to AVIS under required condtions, i know will be receiving my refund soon into my credit card account which I i had no issue with that condition because I’m used to receiving the refund within a week of returning the car it’s actually within 48hrs of returning the car to my surprise this time it took for ever. Till today i am still waiting for my refund; to make matters worse...

Category : General

(0) Replies

Country : South Africa

All about purchase of puppy from puppyfind in Kuruman where seller is not honouring agreement : Letter submitted to Mrs van de Walt Elizabeth : During my dealing with you the past few days was the worst and most unpleasant experience I`ve had in a very long time – your total unprofessional manner contributed to make it very, very disappointing. On Tuesday 17 April we agreed on my choice of puppy – you then stated that if I pay full on Tuesday, delivery will take place on Friday...

Category : General

(0) Replies

Country : South Africa

On Friday 20 April I confirmed the collection of a couch on Saturday morning with Karina Transport, Durban, from a house in Waterfall for delivery to Victoria Embankment. Karina told me that she had a booking in Margate but would try to reschedule for later and fit me in 1st thing in the morning. She duly called back and the appointment was made for am 08h00 collection, as I explained the person she was collecting was only available till 8h30. In a WhatsApp message, she confirmed 08h00...

Category : General

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Country : South Africa

Took the coaches to be rocovered with leather for the cost of 13700 which was paid in full to the service provider in december 2017 but till to date on 19 April 2018 the work is not done, and ghe guy is telling stories everytime,. His cellfome is on flight mode calls does not go through and u hardly find him at the workshop, i communicate with him on whatsap only, he is sometime arogant when i need answers on when and why he has not done my goods, he keeps on telling lies everytime making...

Category : General

(1) Replies

Country : South Africa

• I have been trying to get hold of someone to help me with my central locking issue literally since the beginning of this year. Emails I send to Nissan Sandton, telephonic messages I left – Nothing. • Contacted Nissan customer service at the end of March. Spoke to a lady who was very helpful, even got me to believe that she wanted to and will help me. Nothing. • Contacted Nissan Customer services again last week the 6th of April. Justin S promised me he would get back to me...

Category : General

(0) Replies

Country : South Africa

I reported my broken dishwasher to Miele 6 weeks ago, repairs were scheduled for today 9 April 2018 when no one phoned for an access code (I live on an estate) I contacted Miele Johannesburg only to be told that the spare part had still not been received from Germany!!! I’m confused......6 weeks later!!!!! How long does it take for a spare part to be flown from Germany? This is not the first time I’ve had an issue with a Miele! It seems to me that if your Miele appliance breaks their...

Category : General

(0) Replies

Country : South Africa

On the 29 December 2017, i purchased a mazda 3 from the dealer. Firstly the sales rep made so many promises but could not deliver. Eventually when the car was delivered it was full of scratches. After the Sales tried to manipulate & convince me that it is polish. I contact Mazda SA and was referred to S Devejee who i would have expected to at least take the time to get in contact with me but to no avail I was ignored. At this point i kept my cool and decided that it was useless trying to get...

Category : General

(0) Replies

Country : South Africa

Hi visited pepstore at Berea shopping centre in Durban at 13:50 on the 21 March 2018 was so surprised to be chased away and was told to F**k off as they were closed and was told my watch and their watch were not the same, please help me to bring culprits to book, I was very hurt as was with my family trying to to shopping, I took photos of the culprits and have their photos

Category : General

(0) Replies

Country : South Africa

I placed an order with Homechoice on 26/02 and paid via EFT. I updated my details on 26/02 on the internet as well. Proof of the correct address is on the actual order confirmation sent by Home Choice to me via e-mail. On 28/02 I sent e-mail to inform them address is incorrect – on 11 March they only responded and informed me they have received my proof of payment and they hope I enjoy my order? This order was dispatched on 01/03. I was called by the delivery company on 02/03 – they are...

Category : General

(0) Replies

Country : South Africa

On 8 March I went to Via Uno in Hillcrest Corner( Shop GF 23,tel: 031 765 7534/ 073 356 8179) to buy a pair of shoes which was discounted to R550.00. On 10 March was the the day I wanted to wear my shoes however the shoe sole got loose I did not take even 15 steps with those shoes on. I immediately took them off and on 12 March I took them back as I was not satisfied at all to spend R550 for a shoe that will need to be fixed or use super glue. I told the assistant sales ladies that I did not...

Category : General

(0) Replies

Country : South Africa

From November last year I notifiy the service provider about my moving,to come and remove the alarm system.Sent the fotms through as requested by the consultant.I stated every on the form.After that there was no response.When doing follow up,staff was so unhelpfull.Such a bad attitude I received even from the superviser,You will hold for a long time if lucky to get through Staff will give falls names.Every time the one you spoke the first time they do not know or not available.But money is...

Category : General

(0) Replies

Country : South Africa

This is the third time that I have wanted to either purchase or order from the Checkers Bakery - Boulevard square in Brackenfell. The staff are SO RUDE and not helpful at all. I just called to put in an order thinking I would try again, The phone just rang, then I got a rude lady saying we are busy and left it there - not can I take a message, would you like to hold again, NOTHING, I then asked to speak to a manager, she then SCREAMS into the phone for someone, my ear is still ringing. The...

Category : General

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Country : South Africa

GOODDAY, I bought this set from Bradlows at the end of 2013, just before going on pension, thinking that this will be the last time in my lives that i invest in a lounge suite. Now the leather on the 2-seater couch is disintegrating. I know that this is 4 years later, but I had the funds at the time, and this lounge suite was not cheap, so I invested in something that could last me a life time. Now the leather is disintegrating. We are two old people living together, there...

Category : General

(0) Replies

Country : South Africa

GOODDAY, I bought a loung suite set from Bradlows at the end of 2013, just before going on pension, thinking that this will be the last time in my lives that i invest in a lounge suite. Now the leather on the 2-seater couch is disintegrating. I know that this is 4 years later, but I had the funds at the time, and this lounge suite was not cheap, so I invested in something that could last me a life time. Now the leather is disintegrating. We are two old people living together,...

Category : General

(0) Replies

Country : South Africa

I recieved an sms from edgars saying i have R11o.30 on my u count points.When i went to the store to reddem i was told that its only R25.I showed them the sms which was still valied and they could not explain why so i had to pay money for the item i thought i was gonna pay by points.Am not happy to have recieved decieving sms from you guys or please dont send me any. Nontokozo

Category : General

(0) Replies

Country : South Africa

the standard bank atm at franschhoek main branch is off line / no deposit facility available more often than not. at least 3 times per week. this is a major inconvenience - aggravated by the arrogant and ill trained staff who refuse to acknowledge the customers frustration. One employee agrees that I should not have to pay internal deposit fee. the other (Mr papier ?) arrogantly says there is no such condonation and argues with me. this argument has taken place at least 3 times. Lindsay...

Category : General

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Country : South Africa

AFRICA DEBT ADVISER ITS BAD DEBT NO STATEMENT SHOWS YOU ITS HOW MUCH DO YOU PAY AND IF YOU SEND THE STATEMENT REQUEST NO RESPOND THE PROMISE TO CALL U BACK

Category : General

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Country : South Africa

AFRICA DEBT ADVISER ITS BAD DEBT NO STATEMENT SHOWS YOU ITS HOW MUCH DO YOU PAY AND IF YOU SEND THE STATEMENT REQUEST NO RESPOND THE PROMISE TO CALL U BACK

Category : General

(0) Replies

Country : South Africa

Send an email complaint to NetFlorist on Thursday, 15 Feb and to date NO REPLY This is with reference to the failure of delivery of order bearing original reference number 102643423 you quoted another number in your correspondence dated 15.02.2018 (see above) this morning 104840816?????, by your company. The order was placed on Monday, 12 February with the expectation to be delivered on Wednesday, 14 February, Valentines Day. I am sorry to inform you that not only has the gift not been...

Category : General

(0) Replies

Country : South Africa

I had a subscription with GetMore 247 which I changed my mind about and requested to cancel. in August I sent an email asking it be cancelled, their consultant Roelene Classen emailed back stating I needed to serve a 30 day notice which I was never informed of, but I obliged and served the notice. I let it slide thinking they would have cancelled there after, only to realise later in the year that they had still been taking the charge. I called them and the consultant I had spoken to was...

Category : General

(0) Replies

Country : South Africa

BEEN REQUESTING TO CORRECT MY DEBIT ORDER DATE SINCE LAST YEAR MARCH 2017 AND TO DATE NO ONE IS WILLING TO FIX THIS YET THEY KEEP PROMISING TO SORT IT OUT EVEN WENT ONE OF THIER BRANCHES ON THE 3RD OF DECEMBER LAST YEAR STILL NOTHING. WHENEVER YOU CALL THEM THIER ACCOUNTS DEPARTMENT IS FOREVER HAVING SYSTEM PROBLEMS AND TAKE DOWN YOUR DETAILS YET NO ONE EVER CALLS BACK. WHEN THEY WANT NEW BUSINES THEY VERY PROMISNG A SUPER CUSTONMER SERVICE BUT ONCE THEY GET YOU IN THEIR BOOKS, YOU NO LONGER...

Category : General

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Country : South Africa

Ibought bradley sofas in 2015,in 2016,the sofas start cracking ang peeling,I report the matter,my sofas were taken for repair,when the sofas come back I realised that it was fixed so I askd them to take them back coz I wasnt satisfied,ok I called them,bt I ddnt get help,I ended up begging them to bring them even if they were not fixed coz it was 6 mnths since they were taken,ok they bring them back and arm rest were broken nd they were full of glue on them,I called the store and report the...

Category : General

(0) Replies

Country : South Africa

We've paid for a flower delivery 4 days ago still no delivery. They've decided now when to deliver, this is pathetic. On date of placing order the consultant could not even spell. It took me more then half an hour to finalize the order only to realize on receipt of the Invoice all details for delivery were wrong. This is incompetent staff. Please Net Florist catch a wake up!!!!

Category : General

(0) Replies

Country : South Africa

My patio furniture was damaged during my move and Excuss is not taking responsibility for it. They are not answering my phone calls or emails. They tell me the driver said the furniture was perfect when he offloaded, a case of he said, she said. Don't use them, they also quoted me 6 men to offload and only 4 turned up. They'll promise you anything to get the business but it's all empty promises! Avoid using them.

Category : General

(0) Replies

Country : South Africa

Waltons online order done. Delivery confirmation received. No delivery on date promised. On enquiry were referred from one branch to another. Secretary at bloem branch told met to ‘google’ the new castle contact details. She doesn’t have it. New castle branch orinised delivery 5 days later. More than 3 weeks after order was placed. Order again not delivered. On enquiry new castle branch told us it was delivered to the wrong town- even though I have proof of correct delivery details on...

Category : General

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Country : South Africa

Ben from Top Dry Carpet Cleaners came to wash my carpets which are faily new and not very dirty, there were specific marks that needed to be removed. A day after the cleaning I noticed big white marks all over and the same dirty marks that were there before he washed them. I contacted Ben who said he would come and clean the spots again, he has never pitched, I have phoned him and left messages for him, he is totally ignoring me. I paid this man cash the day he did the job and now just...

Category : General

(0) Replies

Country : South Africa

When returning my Bantum LDV to OR Tambo on 18th January 2018 after a trip to Zimbabwe the vehicle mirror had been ripped off. After insinuating it had always been so they asked me to submit a quote for repairs. This was sent to them on the 19th January. Since then nothing was forthcoming from Mr Meiring Muller. It is now almost a month and I will soon be going to all the local newspapers to warn people about their vehicle being damaged without repairs.

Category : General

(0) Replies

Country : South Africa

MY PARCEL EP846267758US WAS SENT LAST YEAR NOVEMBER. WE CAN TRACK IT TO JIMCA WHO SAID A ATTEMPTED DELIVERY WAS MADE...(TO WHERE???) I COLLECT AT MY POST OFFICE AND THEY ALSO ARE GETTING NO RESPONCE TO QUERIES. I HAVE REPEATEDLY EMAILED THROUGHOUT JANUARY AND THEY DO NOT EVEN HAVE THE DECENCY TO RESPOND. WHERE IS MY PARCEL?

Category : General

(0) Replies

Country : South Africa

I upgraded on 30 November 2017 and I was told that I would receive an iPhone 8 64 GB Space Grey in color within 2 to 4 weeks. I never received the phone. Upon enquiry I was told that they have no stock which was not told to me on my application date, (how can a company sell something whilst they do not have stock or at least inform the buyer of the situation.) I then phone the call center and was told that everyone was on vacation and I receive the phone within a week, I never did. I...

Category : General

(0) Replies

Country : South Africa

At PG Glass in Nelspruit the frontline staff at the help desk/reception area have a very bad attitude. my insurance sent me there to assess my car, I greet them they ignored me. I told them why I ma there they say their system cannot pick my identity. I called my insurance, they say I must tell them (PG Glass) to do it manual but they refused. I went back home frustrated. I called my insurance to call them and they did, I sent my car after 2 hours they did it on the very system they said is...

Category : General

(0) Replies

Country : South Africa

I will attach the email with all the proof.

Category : General

(0) Replies

Country : South Africa

Please Find attached complaint that I submit on behave of my aunt - Magda Lloyd. She don't have access to the internet or e-mails therefore hope you will be able to assist her with her problem. She upgraded her VODACOM Cell phone contract at GAME KOLONADE SHOPPING CENTRE in May 2017. They deduct monthly more or less double the amount of her contract starting from her upgrade in MAY 2017. After numerous calls and mails to VODACOM, nothing is done to correct the problem. According to...

Category : General

(0) Replies

Country : South Africa

On the 06 November 2017 I went to telkom cradlestone mall to buy a WIFI router on the plan of R99 15GB p/m.i was assisted by a sales lady by the name of Martha.i explain to her that I have a contract of 500 mb every month with telkom but I'll like to cancel it and start a new one of R99 15GB p/m.she had no problem she proceeded with my details and gave me the router.then during the same month of Nov my WiFI stopped woking.i then phoned telkom service centre to ask what could be the problem....

Category : General

(0) Replies

Country : South Africa

On the 06 November 2017 I went to telkom cradlestone mall to buy a WIFI router on the plan of R99 15GB p/m.i was assisted by a sales lady by the name of Martha.i explain to her that I have a contract of 500 mb every month with telkom but I'll like to cancel it and start a new one of R99 15GB p/m.she had no problem she proceeded with my details and gave me the router.then during the same month of Nov my WiFI stopped woking.i then phoned telkom service centre to ask what could be the problem....

Category : General

(0) Replies

Country : South Africa

On the 06 November 2017 I went to telkom cradlestone mall to buy a WIFI router on the plan of R99 15GB p/m.i was assisted by a sales lady by the name of Martha.i explain to her that I have a contract of 500 mb every month with telkom but I'll like to cancel it and start a new one of R99 15GB p/m.she had no problem she proceeded with my details and gave me the router.then during the same month of Nov my WiFI stopped woking.i then phoned telkom service centre to ask what could be the problem....

Category : General

(0) Replies

Country : South Africa

On the 06 November 2017 I went to telkom cradlestone mall to buy a WIFI router on the plan of R99 15GB p/m.i was assisted by a sales lady by the name of Martha.i explain to her that I have a contract of 500 mb every month with telkom but I'll like to cancel it and start a new one of R99 15GB p/m.she had no problem she proceeded with my details and gave me the router.then during the same month of Nov my WiFI stopped woking.i then phoned telkom service centre to ask what could be the problem....

Category : General

(0) Replies

Country : South Africa

Extremly bad service from MTN and their supplier Mondo/Rewards Durban. In June 2017, Mondo/Reqwards (MTN provider of choice) contacted me regarding an upgrade on my cell phone ...I advised them that I didn't want an upgrade and my monthly premium would drop. Great....I have a secondary cell on my contract for my daughter. They contacted her and she did want the upgrade but on a slightly lower package to which they agreed upon. On returning from the US in September 2017, I checked my...

Category : General

(0) Replies

Country : South Africa

I went to pep store in port Elizabeth daku rods to buy car toys for my child the stock was removed to the back, And stocked school clothes but no one was willing to get the item , I left the store empty handed.all I Was not assisted at all.

Category : General

(0) Replies

Country : South Africa

Are children whose fathers are in prison not supposed to have IDs? You know that to get an offender out to home affairs to sign and for them to get affidavits is a story there are long processes to be followed in there before they can take them out there to sign for their children meanwhile a Childs life is at standstill they cannot even open accounts or do whatever. And worst of all you know that the offenders are always taken to far far away jails away from home so how can you demand a...

Category : General

(0) Replies

Country : South Africa

DEAR PETER I AM DESPERATE NOW..... MY FIRST COMPLAIN TO YOU STARTED IN OKT. UP TO DATE I STILL HAVE NO !!!!!!!!! RESPONSE FROM MTN OR SUMSUNG. AND THAT IS TOTALLY UNACCEPTABLE WHAT IS NEXT STEP I SHOULD TRY TO GET RESPONSE FROM THEM PLEEEEEEEEASE HELP MY. THANK YOU VERONICA KLEYNHANS

Category : General

(0) Replies

Country : South Africa

I purchased R307.48 worth of goods ( this included a R120 cash back). The teller swiped my debit card, I received an sms to say that the money had been deducted from my account. The tellers machine would not do a print out so she called a supervisor. I was then informed by the Manager Mr Milton Wessel that the funds had NOT been deducted from my account and he didn't care what my bank statement said. I was prevented from taking my purchases with me , nor did I receive my R120 cashback. At...

Category : General

(0) Replies

Country : South Africa

Be aware, Putters World charged me R650 to repair my Fridge and instead of fixing it, they destroyed it.

Category : General

(0) Replies

Country : South Africa

Good day Peter I bought some clothing from over seas, and the parcel was delivered in South Africa on the3rd November 2017 to customs on the 14th November 2017, transit to Witspos on the 16th November 2017, in transit to Booysens on the 17th November,and finally to Booysens post office on the 21st November 2017. I went to Booysens post office on the 28th November to collect the parcel, and was informed that their network is down and there manager is off sick and that they could not help...

Category : General

(0) Replies

Country : South Africa

TFG stop robbing me my financial freedom in 2010 the ladies in one of your stores stole my card and used it when i tried to challenge the matter i was told that i m liable i managed to pay the account en then i closed it in 2012. I recently tried to buy something en i was told i have judgement on my sportscene account how is that possible because my account was closed in 2012. i phoned TFG customer services on the 11 October 2017 they told me that they will sort everything for me. Every week...

Category : General

(0) Replies

Country : South Africa

I had a full knee replacement done on the 30th June 2017. I had 2 months of physiotherapy and my physiotherapist suggested I join a gym to strengthen my knee and leg. I went to Virgin active Morningside and explained to the consultant that I wanted a short contract at the lowest price with no increases over the contract period. He told me that a year contract was the shortest I could take and I do not want to have increases as I was already paying R517 per month. My contract started on...

Category : General

(0) Replies

Country : South Africa

i bought furniture cash 12 days ago and was told i would receive delivery within 7 calendar days. and when i call they tell me about the new system for delivery but i do not know how that is my problem because i bought and they need to deliver. and the receptionist at the head office was so rude to me and basically i was told i can not have my money back. i found 5 more customers there today with the same problem. they are slowly loosing us.

Category : General

(0) Replies

Country : South Africa

Good day, I have ordered something for same day delivery and called at 15:00 to hear if it will be delivered by 17:00 due to that being business hours. I was rudley told that it will only be delivered half past 5 but he will speak to his driver and get back to me. He never called back. When I called again 16:10 the excuse was that it is going to be late due to traffic. I fail to understand that if a order is ready for delivery at 15:00 how it takes 2 and a half hours to get delivered...

Category : General

(0) Replies

Country : South Africa

I bought the car at auto pedigree new castle from Sphamandla and his manager Lihle Duba,since i bought the car 3 months back i didnt receive the number plates, license disk,spare key and copy of contract.When i ask the sales person he told me its no longer there responsebility to license the car i must do it for myselff.i tired to always call them and to drive from embalenhle secunda to new castle with my petrol.I will be glad if they can license my car and bring number plates as where im...

Category : General

(0) Replies

Country : South Africa

What a frustrating and disappointing experience. Two weeks after I left curtains to be fitted with block-our and eyelet-band to be replaced, I was told by to rather fetch my curtains they do not want to help me any more. Two weeks of phoning and waiting to be phoned back - with the first of my calls phone call being returned today only. I am so glad I used another provider to fit blinds and curtains for my new house.

Category : General

(0) Replies

Country : South Africa

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