General Complaints

I was in shoprite liquors in Parow on Saturday 02 September and while waiting in the line to be assisted, the cashier just threw my things to another cashier next to her without even telling me what was going on and I had to move to the other side. Yet she assisted the coloured man that was behind me having a nice conversation and all and when I asked her why she did that she just gave me an attitude and ask what am I gonna do about that. we were so loud as I was complaining that I even asked...

Category : General

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Country : South Africa

I visited the mtn store in sunninghill to down grade my contract which I've done in 20 June 2017 , the consultant told me that I'll still pay the same installment for date month , was fine with that , however I'm still osying the same amount after 2 months of down grading , I'm paying for something I don't have , something I'm not getting , went back to the several time and still no joy and no one is willing to assist how fair is this My contact number is 0839438682 , I'm afraid if this...

Category : General

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Country : South Africa

Vodacom is charging ridiculous rates, everytime I load airtime it is gone in seconds, this is so frustrating. I have been with this s#@& network for years but now my loyalty is about to change, they rip people off, they cant do it with rich people now they are taking advantage of the poor, this is nonsense, I have no words to describe how pissed am I right now. If you are with Vodacom change to another network now.

Category : General

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Country : South Africa

On the 30th of icy 2016, I went to new active gym to cancel my membership because I was moving from Newcastle to haute get. They requested a transfer letter which I have it to them, and they said they will cancel. But they continued to deduct, I phoned them in July and the white lady responsible for accounts was very rude to me and she told the contract won't be cancelled even though it' is past its 12 month period, and I asked why and she said she doesn't want to. I need this contract...

Category : General

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Country : South Africa

I recently ordered a ride on taxify. Driver picked me up from home in kyalami. Was carrying a laptop and bottle of wine. I was on my phone in the backseat when a couple of minutes into the trip the driver pulls a dead stop, swears at me and accuses me of trying to kill him. He got out of the car pulls out a weapon from the drivers door and starts threatening me and passing motorists. I got out the car and asked him what's going on at which point he becomes more violent. I try to get in to...

Category : General

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Country : South Africa

I ordered a gift from takealot last week Monday, upon purchasing they advised that delivery date would be 24 August, 24 August I got a message saying that the items were sent to the wrong courier branch, long fight, my parcel arrived on the 25th of August, BUT the main item bought was 1. incomplete and 2. smaller than what it was advertised as, phoned takealot told them that I needed to du a return as I could not give an incomplete item as a birthday gift, I had to that afternoon go to...

Category : General

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Country : South Africa

These idiots don't know how to explain anything, I have a contract with them which I was paying R399, apparently the contact was on special and I was receiving 2.94 gig per month and now suddenly, magically the special ended, I was not informed and I called in to find out. The call center agent told me that the special ended and that's why I received 500mb this month, I was advised data because the special ended and the data is less I will only be paying R290,bang!!! I go pay and suddenly I...

Category : General

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Country : South Africa

On 18/4/17 a vehicle of the sheriffs office drove into my husbands car while he was waiting for the robot to turn green in Kempton Park, and damaged the bumper. The sheriffs vehicle was driven by a person without a drivers license. Sheriff was quickly on the seen,his bakkie towed away and told my husband he will sort this out. He requested my huasbad to obtain quotes for the repairs which my husband did. My hasband opened a case at the Kempton Park police station. After various visits to...

Category : General

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Country : South Africa

I went to the above mentioned store athat Protea North point pick not pay on Friday 25082017 @16H56 I ordered 36 hotdog rolls for a party which I had to pay and went back to the bakery to give details to pickup on Saturday @ 9H00,next morning I got there and my receipt was given to a foreign security to go verify and it took him over an hour waiting for him, then I went to look for few things as well like sunlight dishwasher with the refill for both R39 I couldn't get the merchandise or...

Category : General

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Country : South Africa

On the 27 of July I was involved in a.c. car accident. A Indian man drove into us in frnot and bumperof my vehicle ,radiator was damaged. I have an Iwyse insurance. They came and town my vehicle on the 28 of July 2017.from there my insurance authorized on the 8 of August 2017 but till toady they didn't informed me about anything.I spoke to Ronnel about this she said they waiting for the parts since on the 15th of AugAugust till toady. I need help I also spoke to the manager of Bredren non...

Category : General

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Country : South Africa

I ordered linen from Homechoice but received the wrong size. Contacted them and they requested that I send it back via the post office. The post office refused to take the parcel because of the size. I contacted homechoice and they said that they will send a couriers service to collect. That was middle July 2017. To date I have made numerous phone calls, send emails etc. Customer service responded on my email on the 4th of August 2017 that collection will take place within 48 hours. To date...

Category : General

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Country : South Africa

I made an online purchase with Optic Garcinia in the beginning of July 2017. This was a promotional item. A month later a sum of R1200 was deducted from my account. I contacted them and a dispute ensued where I insisted on a refund. Eventually I was convinced to accept the product which had already been shipped at a 50 % reduction. A month later another amount of R1434 was deducted from my account. I tried to contact Optic Garcinia again to no avail. Today I contacted them again to get a...

Category : General

(1) Replies

Country : South Africa

I had booked a spa voucher on daddys deal for my mum in law and father in law. I called the day before which was the 23/08/17 to ask for the earliest appointment today which is the 24/08/17. I had called after 10am and the person that answered had clearly stated 9:30 the next day was not possible and that they only had bookings available from 1pm to 5:30pm and so i had chosen 1pm. Today when they go there we are told the booking was for yesterday n it was a no show. They were so fucken rude...

Category : General

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Country : South Africa

I Emailed Mtn on the 18-04-17 and multiple times thereafter with my issues but still have got tan no response I was on a contract with MTN unit my contract expired recently. Just before my 24 months were finished I was given a call by MTN to find out if I would also like to review my contract with a new phone. I then agreed to update my account with you guys and the new phone was supposed to be delivered shortly upon which the new contract would start. I however then waited like a month...

Category : General

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Country : South Africa

In February 2017, Kloof Dispensary located at54 Van Buuren Rd, Bedfordview, South Africa placed a order with us to Supply and Embroid Golf Shirts for them. The Embroided Shirts where delivered to them on the 1st of March 2017 with a invoice as it was COD. They promised to transfer the amount into our Bank account but never did. After numerous phone calls to them and plenty promises from them to pay I adventurely conctacted the Pharmacy Manager, Liezl van Tonder about the none payment.I have...

Category : General

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Country : South Africa

I did not received my data as per contract the month of July also I had a remaining balance of data but now all zero zero?where is my data Vodacom? Cell nr.0763868016

Category : General

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Country : South Africa

DATA WAS DUE TO BE LOADED ON A MONTH BASIS 1G BUT NOTHING THEY SAY I OWE THEM BUT NEVER RECEIVED DATA ON MY CELLPHONE CONTRACT NUMBER-0763868016 MONTH OF JULY,THE REMAINING BALANCE WAS ZERO BALANCE,WHERE IS MY DATA NOW??

Category : General

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Country : South Africa

Cancelled Adsl line on 19 April 2017 with Telkom telephonic and mail a letter and cancellation form to [email protected] In May we still receive accounts with adsl on it. I phoned again and speak to a Lane she gave me her email address to sent the same documentation to her. Still no respond, I phoned again talk to a consultant again and she said she given it threw to look at this matter I explained to her over the phone exactly what I want and told her I am not going to pay...

Category : General

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Country : South Africa

I HAD AN ACCOUNT WITH HOMECHOICE WHICH WAS HANDED OVER TO THEIR DEBT COLLECTORS CALLED EASTON BERRY INCORPORATED. ON THE 15/02/2017 I CALLED EASTON BERRY AND ASKED FOR A SETTLEMENT LETTER SO THAT I CAN PAY UP THIS ACCOUNT IN FULL.SIBONGILE SENT ME THE SETTLEMENT LETTER AND I PAID UP THIS ACCOUNT ON THE 18/02/2017. I HAVE PROOF OF THE SETTLEMENT LETTER AND THE PAYMENT. ON THE 01/03/2017 I RECEIVED A CALL FROM VERICRED SAYING I OWE THEM MONEY FOR THIS HOMECHOICE ACCOUNT. I IMMEDIATELY TOLD THEM...

Category : General

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Country : South Africa

NEED MY MONEY BACK.....PAID R520.00 FOR A PAIR OF BOOTS ON 1ST JULY 2017....BUT STILL HAVE NOT RECEIVED MY BOOTS OR THE MONEY BACK

Category : General

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Country : South Africa

We (me and hubby) bided for 2 cars on the 22/07 at Grand Auction in Lenasia. An amount of R7000 was paid on the day to secure the cars Renault Sandero 2016 model and Golf 5 GTI 2007 model. On the 25/07 we were instructed by Ishmael - one of the consultants to pay the deposit of R25000 to secure the Renault as it was expensive compared to the other car. He referred us to a lady who assisted in processing the application. The completion of the application was done and the finance was approved...

Category : General

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Country : South Africa

I am a Sunday Times subsciber,subsciption no.1141518.For the past two sundays i have not recieved my newspaper and i duly phoned their supposed help line.First of all they cannot help you because they are not in direct contact with the area managers or the local distributers,all they say is that they will escalate your complaint and thats the last of it.By he the way it took me half an hour to get hold of the supervisor and she promised to get back to me but she never did.Crediting my account...

Category : General

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Country : South Africa

I was employed by steel and metal industry company in 1980 and I left in 1984 and I did not collect my pension money as I was still young and I did not have knowledge about pension funds and all that stuff . In June this year I applied for surplus and I was told about my pension fund that I did not claim and I was told I cant apply for surplus before I claim for my pension fund and I did apply for it and they are paying me R3000. only . My money was with them for 33 years generating interest...

Category : General

(2) Replies

Country : South Africa

Ngiyabingelela. Ngicela ukwazi ukuthi kanti umuntu onjani odingeka athole isbonelelo semali? Ngibuziswa ukuthi ngilethe umama wengane yami ngoba uphethwe i-TB spine kodwa wanikwa u-6 months so akakawaqedi amaphilisi. Sibone ukuthi abuye azofaka esinye isicelo kepha u-Dokotela uMzileni wakwa-SASSA emaweleni eMlazi wabuza ukuthi uyibhalise lani imali engabe uyahamba umama womntanami eyofuna umsebenzi.Umbuzo Wami ukuthi,engasebenzaphi umuntu osukuma kanzima engaphethe litho ikuphi la...

Category : General

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Country : South Africa

My contract phone broke last week. MTN Bethal will not take in for repairs without copy of contract. I do not have a copy and contacted Direct Sales – where I did the telephonic contract. They say they cannot help me as they do not have access to the courier company anymore. I was then referred to Customer Care, Head Office at 011 912300, back to Direct Sales and customer care. They advised that I should lodge a complaint on line. I got confirmation of my mail and that it will take...

Category : General

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Country : South Africa

My contract phone broke and I need to send it in for repairs. The Bethal MTN branch will not take it without a copy of contract. I do not have a copy and contacted Direct Sales for one. They say they cannot help me as they do not use the courier company anymore. I was referred to Customer care, who sent me to Head Office, who sent me back to Customer care. They said I should lodge a complaint on line. I did this on 9 August and got a mail back that they will react in 5 working...

Category : General

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Country : South Africa

Dear sir/madam, I bought a Tom Tom Runner 3 Cardio for R 3299.00 last year at Cape Union Mart (Mall of the South, Johannesburg) on the 08 November 2016. After only 7 months owning the watch, the wrist strap is broken and I cannot wear the watch anymore unless I buy another strap. It does not make sense for me to buy another wrist strap for R 500 or more just only after 7 months of buying the watch for R 3299.00. That means the next strap I will buy will also last for 7 months, and I...

Category : General

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Country : South Africa

Exclusive Virgin Hair is a Salon operating around the country, I went there on the 14th August 2017, to purchase a customized Peruvian hair Wig- I paid : R3000-22 inch :500 bleaching :450 new installation technique I was there 10h30 am, they told me bleaching takes 2hrs I can go shopping and come back. I chose to sit and wait. 2 hrs later the hair was not bleached the way I wanted - I had asked for full head , they did half, I then...

Category : General

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Country : South Africa

I ordered a birthday gift at netflorist and the delivery date was the 17/08/2017. the gift was delivered on the 16/08/2017, a day before the birthday and no one ever communicated with me that it will be delivered a day before

Category : General

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Country : South Africa

My acount has been in arrears for one month, i paid it on the 25th of july 2017. Until now it has not been activated, i have send proof of payment to about 10 agents and no one can resolve my matter, first tier is a glitch in the system , then the offline, then my account is with nu debt, they even go so far as accuse one another of lying. They logged two cases and closed it out without contacting me. Now I have toi reverse the payment, which the bank cannot do as the payment went through...

Category : General

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Country : South Africa

I received a phone which was not working and it took them 5 month to bring back a working phone . After using the phone for 2 months the simcard stopped working from March 2017 and still now I can't find help to register another working simcard and I'm paying contact amount every month where's I'm not getting service .

Category : General

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Country : South Africa

I was dismissed from Lewis Store No.287 Whittlesea due to Dishonest based on evidence proved to substantial on the 24 April 2017. The UI 19 form was supplied by an employer and I have submitted it at Dept of Labour in Queenstown. It appeared in their records that I have resigned though I was dismissed. Dept of Labour requires a letter to say I was dismissed or a letter that proves I have resigned. I have visited the Lewis Store and inform the manager Nosipho Boyce but seemingly I am being...

Category : General

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Country : South Africa

Service from Kia Edenvale I requested the sales person to bring me the new Kia Picanto so that I can view it and see what my trade in value would be. the sales person was supposed to be at my office at one o clock this afternoon but no avail when I contacted the dealership and requested to speak to the new car manager he could not talk to me as he was going out I must please speak to his dealer principal. I feel that the service that I have received was unacceptable I tried...

Category : General

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Country : South Africa

Last week thursday I bought tiebacks for my curtains and I opened them and use them and one just broke when I was clossing the curtain.on Sunday I took it back to sheetstreet in Wonderpark mall.I explained what happened and I told them that I have thrown away the slip and the package but since I swiped my card I can get the statement and use it as proof of payment.the lady told me to go and look in the dustbin of my flat for the slip or packet she didnt help me because I dint have the slip...

Category : General

(0) Replies

Country : South Africa

Last week thursday I bought tiebacks for my curtains and I opened them and use them and one just broke when I was clossing the curtain.on Sunday I took it back to sheetstreet in Wonderpark mall.I explained what happened and I told them that I have thrown away the slip and the package but since I swiped my card I can get the statement and use it as proof of payment.the lady told me to go and look in the dustbin of my flat for the slip or packet she didnt help me because I dint have the slip...

Category : General

(0) Replies

Country : South Africa

Gave my Phone in for repair we i have a cellphone contract as that it is urgent, lady told me on the repair paper it state 21 days for repairs but it is usually not long repair will send me a qwote int 3, 4 days.After a week, gave my phone in the morning of the 7/8/17 i did not hear anything so i visit the vodashop again they said i must phone the nr on my form.When i phone the repair said the (IMEI NO) IS INCORRECT.Phone again, then they relized they wrote the no incorrect. Phone again to...

Category : General

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Country : South Africa

Hi I have been requesting Ackermans on numerous occasions for them to send me my Account settlement amount, up to date I have not received any response from them. I started calling last week n even yesterday I phoned, the only response I get is that, they will send my information to the relevant department. To top this up,,, its the Head Office that makes things harder as I have been phoning them. Pls help☹

Category : General

(0) Replies

Country : South Africa

On 1 June I called into cell c to as I decided to close off my contract after having it for only 6 months.I was given a commitment amount of R5878.46 to pay,which I did and emailed the proof of payment to their client services.I then called back to confirm receipt which was acknowledged and my contract cell number was then changed to prepaid as requested.I was told that I would still have my normal debit order run off on the 21 June due to usage for that month,I agreed. I noticed that on...

Category : General

(1) Replies

Country : South Africa

I HAD BOUGHT MEAT FROM TAKE N PAY CHATSWORTH. I ALWAYS BUY FROM THEM. THSI TIME WE PURCHASED LAMB LEG, MINCE, SAUSAGES AND GROCERIES. THE SAUSAGES HAD DARK PIGMENTATION IN IT. I WAS QITE SURPRISED AND UTTERLY SHOCKED AS MY SON WOULD OF BEEN EATING THIS AND GOTTEN SICK IF I HAD NOT NOTICED IT. I CALLED THE STORE ALL THEY SAID WAS "ITS SPICES, WE WILL GIVE YOU YOUR R51.00 BACK". WE ARE SO DISSAPOINTED IN THSI STORE. WHEN WE WENT TO RETURN THE SAUSAGES, THE WERE ANOTHER COUPLE RETURNING TWO...

Category : General

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Country : South Africa

I have mtn for the past 8 years with no complain until i decided to have contract with them.I started the contract in 2015 up to may 2017.I Did the upgrade in May.Since May i haven't received my data but they are billing me every month. I have raised my complaint and they are not helping me either.I foned several times all they said is we have escalated the problem and what what. Today 14th of Aug i decided to go to MTN store all they said is call 808.I ask the lady there to help me...

Category : General

(0) Replies

Country : South Africa

I have been trying to cancel my contract with Planet Fitness for nearly two months now. After refusing to pay a penalty for cancelling a one-year contract well after its expiration, they have now resorted to ignoring all queries and in turn have increased my monthly debits without informing me and without authorisation. The customer service has been the worst I have experienced, as I had just as much difficulty in getting the right contract out of them in the beginning as I now have...

Category : General

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Country : South Africa

I PLACED AN ORDER WITH MARIO OF PAXMORE FOR PERSPEX POCKETS FOR MY WORKSHOP JOB CARDS 3 ALMOST 4 WEEKS AGO AND I STILL DON'T HAVE MY STOCK. I HAD TO PAY UP FRONT BEFORE THEY EVEN STARTED MAKING THE POCKETS FOR ME. EVERY TIME I PHONE HIM THEY HAVE EXCUSES OF THE POCKETS IS NOT DONE OR IT'S BROKEN OR THEY DIDN'T GET THE PLACE OF DELIVERY. THEN WHEN I WANT TO SEND SOMEONE TO GO AND PICK UP MY STOCK HE REFUSES TO GIVE MY DELIVERY MAN DIRECTIONS TO HIS PLACE TO PICK IT UP. ACCORDING TO MARIO HE...

Category : General

(1) Replies

Country : South Africa

Our MTN COntract was Upgraded fraudulent and now a Attorney is phoning us and telling us that we owe them money!!!!!! For what? We were the victim's of crime in this Ugly world!!!!

Category : General

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Country : South Africa

S.T Simelane 2907 Everest Park Wesselton Location Ermelo 2351 Contact number :083 481 3561

Category : General

(0) Replies

Country : South Africa

S.T Simelane 2907 Everest Park Wesselton Location Ermelo 2351 Contact number :083 481 3561

Category : General

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Country : South Africa

Hi there , I have submitted my wife's documents for expungement at Fresh Start Law Centre . I have been told that it can only happen in 2019 . We requested to be refunded and documents were submitted on the 14th of July .We were supposed to wait for a period of +- 7 to 10 business days . Nothing has been done . When I call there is 1 person that I am advised to call : Jenny Blackwell who is constantly unavailable .They are referring me to many people who can not help giving me vague...

Category : General

(1) Replies

Country : South Africa

VODACOM SERVICE CENTRE APPRENTLY GAVE ME INCCORCT INFO WITH REGARDS TO TWO OF MY CONTACTS. AFTER DOING WHAT THEY TOLD ME TO DO AND FILLING IN DIFFERENT FORMS ON THEIR INSTUCITION I AM NOW TOLD THAT WHAT I WANTED DONE CANNOT BE DONE. THEY CANNOT ASSIST ME FUTHER AND THAT THEY CANNOT DO ANYTHING WITH REGARDS TO MY ONE CONTACT THAT NUMBER WAS CANCELLED AND STILL PAYING FOR- EVEN THOUGH I ACTED ON THEIR INCORRECT ADVICE. I AM THEREFORE STILL IN CONTACT PAYING FOR DATED THAT I CANNOT USE AND...

Category : General

(1) Replies

Country : South Africa

I lost my Samsung Phone S7 Edge on the 21st of June 2017 I did all the paperwork and sent them to cellc in Eastgate. I had to wait for their calls which they never bothered to call me after they have sent my report to Asurance. i am paying an insurance on that phone and i tried calling them they said they never received my paperwork of which i started fighting them. Cell C Eastgate service really is not good together with their Insurance. Nobody explained to me when i took the contract that...

Category : General

(0) Replies

Country : South Africa

Hi, My name is Shivani Chandra. i am very disappointed with the service i am receiving from jets and edcom group on its own. a year back i have paid my account and asked for it to be closed. it wasn't done and was been charged admin fees for one year without me been aware because i did receive any statement or sms has been sent to me. i had discovered that i owed jets money when i had done a personal credit check on my name and found that jet had handed me over to Mbd collection company...

Category : General

(0) Replies

Country : South Africa

MY DAUGHTER GOT RETRENCHED LAST YEAR AND HAVE SENT HOMECHOICE ALL THE DOCUMENTATION THEY REQUIRED FOR PROOF. SENT SEVERAL EMAILS ASKING FOR FEEDBACK WE GOT ONE SAYING THEY WILL CONTACT US (2016). AGAIN WE SENT HEM ALL THE DOCUMENTATION WITH AN UPDATED AFFIDAVIT SHOWING SHE IS STILL UNEMPLOYED SINCE LAST YEAR(APR 2017). STILL NO FEEDBACK FROM THEM. THEY CALL HER 8-10 TIMES A DAY AND THE ONE IS MORE UNPROFESSIONAL THAT THE NEXT. EVEN SUGGESTED SHE GO STAND ON THE STREET CORNER FOR MONEY. STILL...

Category : General

(0) Replies

Country : South Africa

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