Government Complaints

hello Peter my name is Phumuzile Motaung i write to complain about poor service of GEPF. i resigned on the 30 of May 2016 and not yet paid my Money. I called GEPF for past 7 months and no positive response but there are saying my file is still with contribution busy calculating my contribution. yesterday when i call on the 23 of February 2017 the consultant refereed me to a supervisor. when i talk to the supervisor is telling me that on the system they is a areas on my...

Category : Government

(0) Replies

Country : South Africa

I went to SASSA offices in Centane and the service there is horribly bad. I went there 4 times to apply for a child support grant, 1st time they told me to bring my ID and the child's birth certificate, 2nd time they told me to bring letter from school, upon questioning the wording of the letter they require they gave me a form that I should take to school. 3rd time I brought the documents and they told me to bring the child, I went to school to request the child to be absent from sxhool and...

Category : Government

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Country : South Africa

The service I received from EKURULENI WATER AND SANITATION was very pathetic. I had to call for 4 days trying to have the drainage sorted in my yard as it is filling up in my yard and it will cause the wall to fall down and then I will definitely sue as I have a reference number:2373134. Till date I have not received any feedback neither response from them. Every time I called a different consultant will answer and have somehow a missing information from my reference number/request, its...

Category : Government

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Country : South Africa

Good afternoon Trust you are well My name is Clothilda Busisiwe Msimango. Below is my e-mail sent to numerous contacts in the Labour Department to try and get assisted regarding why I am still not paid for my maternity benefit whereby I submitted all my paperwork back in October 2016 already. "Please could you assist me regarding my maternity benefit. My maternity leave started on the 1st of October 2016 and I came to the labour department in my area which is by Foley street...

Category : Government

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Country : South Africa

Good Day Sir/Madam I was very unhappy,sad and hurt about the service i experienced at KTC DAY HOSPITAL in Gugulethu. Firstly my name is Bulelwa Kali i stay at ny 79 nr 61 in Gugulethu not far from the Clinic,On Sunday around about past 2pm i went to the clinic because my son had chest problem he could not breathe probably and had a dry cough and i had to rush quickly to the Clinic.Got at the clinic went according to the procedure went to the card room to get my son's folder then they...

Category : Government

(1) Replies

Country : South Africa

my husband resign last year august 2016 and since then ,he is waiting for his money. they told him it will take 4 months then he will get the money and after the 4th month . he keep on calling them now they cant give him a time or date when they will pay his money. gov. department is short of staff. who's problem is that?

Category : Government

(0) Replies

Country : South Africa

Wow, We have had no power since 10 last night due to a storm. Our whole area is out. I reported this to Eskom and got told that they will attend to it in the morning as their technicians "knock off" at 10. It is now after 1 am on Friday morning. God help those that have medical issue and need electricity. Maybe your medical issues can "knock-off" and come back in the morning. no more 24 hour service from Eskom, I don't see why their customer service line is till running after hours if...

Category : Government

(0) Replies

Country : South Africa

I applied for a maternity claim on November 2015 for UIF and until today that claim has not been paid out I did follow ups and calling them and all I get is that my application is not approved yet how cn a claim take more than a year to be processed and that was a draw back for me because I was not working and now my accounts are in arreas and lapsed policies.

Category : Government

(1) Replies

Country : South Africa

All is not well in the country of ours. An employee of mine was bitten by a dog on Sunday night late. His neighbours came and notified me of the situation. I then transported him to Pelonomie Hospital in Bloemfontein. Helped him to casualties just after 08H00 in the morning and left him in the care of the hospital. Before I left I gave him some money just in case, and n note with my name and telephone number on it. At 23H13 the hospital phoned me and informed me that he is being...

Category : Government

(0) Replies

Country : South Africa

My Name is Antonette I Applied for a maternity UIF last year on the 3rd of February 2016 I submitted all necessary documents but was told so my excuses why my claim hasn't been processed first it was a missing u19 which I re submitted, then something about a deletion of a date. I used to enquire with labour department every second week and every second week I get a different story. Now they saying a claim that i made in 2003 is affecting my claim. Somehow the labour department lost the...

Category : Government

(1) Replies

Country : South Africa

I resigned from the service on the 31August 2016 so since from then I am still waiting for my Pension Fund money its almost 6months now. I tried to contact General Phahlane's office regarding this matter but he was also not available. I called the Head Office in Pretoria they don't answer their phones so now I'm thinking of exposing on speak out also. My contact details 0781594534 and my persal number is 7163187-9

Category : Government

(0) Replies

Country : South Africa

I resigned from the service on the 31August 2016 so since from then I am still waiting for my Pension Fund money its almost 6months now. I tried to contact General Phahlane's office regarding this matter but he was also not available. I called the Head Office in Pretoria they don't answer their phones so now I'm thinking of exposing on speak out also

Category : Government

(0) Replies

Country : South Africa

Went to apply for my passport as a first timer ,however the process the department is following is so disgusting. How can people sit at the branche for 6hours without assistance? There was a lady who just had a new born who was sitting there waiting for help no one helped!how can the branch have to consultants working knowing very well that home affairs is one of the busy departments !!! I'm disgusted by the service and logic behind the whole process !

Category : Government

(0) Replies

Country : South Africa

I was dismissed on the 14/11/2016 and the HR promised that I would receive my money second week of December but to my surprise nothing happened, I've done follow up from Gepf but I was told that they never submit my docs, please help

Category : Government

(0) Replies

Country : South Africa

My husband has been working for the SAPS for more than 22years,and then last year he got really sick and had to take a health ill retirement. On the 30th of June he was permanently out of the SAPS and his salary was then stopped on the 30th of July but since April last the SAPS had already started with his retirement paper work, it's been 10months now and he hasn't received his retirement funds.From July till now we haven't received any income because I also don't work.Our home loan is due...

Category : Government

(0) Replies

Country : South Africa

HOME AFFAIRS IS MESSING MY LIFE. I applied for my ID document in 1987 in 2015 my ID got damaged I went to make a new ID only to find out that my ID number is duplicated and I'm out of they system. I had to get all my paper work up to date went to all home affairs department but with no Joy Phoning the call centre only to hear the case is still under investigation. I'm just sick and tired don't no what to do anymore! I even emailed the Minister of home affairs an never get no responds! I need...

Category : Government

(0) Replies

Country : South Africa

I applied for an ID smartcard last year 11 November 2016,i have the receipt with me with the account number 14868503 - IRE , my name is Sfiso Oscar Ntombela id number 8406066333080 , i need my ID i need to use it urgently i am now unemployed at the moment and need to go and apply for my UIF money but I can't,everytime i got to the branch they say they will send email to pretoria and i have went back to the branch for the follow up three times after the application date,the branch is in KZN...

Category : Government

(0) Replies

Country : South Africa

Today,9/01/2017 I visited the licence department in Langlaagte to do change of address and change of ownership.What a disaster! Staff is unfriendly,rude and un helpful. There were NO pens to complete documentation and if you ask for a pen, they just say"there are no pens" and continue to look busy as there is no life in their vains.....The copier has been out of order for over two months now therefor they cannot assist you if you have the original documentation. To me it is really just...

Category : Government

(0) Replies

Country : South Africa

Good day my name is Nosipho Fatuse at Mtata Three back we experience electricity problem caused by Tornado in rural areas around Mtata. We started to call customer service of Eskom immediately after the Tornado pass, They say within 4 hours the problem will be solved and give us this reference 194055561. We called and called after 4 hours but we got empty promises . On the 4th we called again and they give us another reference number with out apology about What we have been lost in our...

Category : Government

(0) Replies

Country : South Africa

good day my name is Lindy Dlamini and i have a complain with atraffic officer who stopped me yesterday. BB Mahlangu stopped me yesterday @ 16:45 i stopped but then he had another car that he stopped before me he did not attend me he proceeded with the other vehicles driver i asked him must i wait for him to finish with him or what he did not answer me; i then decided to start my vehicle as if im leaving he whistled on me and just showed me his 5 fingers that i must stop; i obeyed him and...

Category : Government

(0) Replies

Country : South Africa

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