Government Complaints

We've been standing a queue from 8, it's 10 right now. No one is attending to us, to explain why are they taking this long to open the door or even to attend to pensioners! This is bad service, why can't they privatise some of the government departments so that those who are looking for good service can pay for such!

Category : Government

(0) Replies

Country : South Africa

I am a part time farmer farming with poultry. I require electricity to run my small business to try and get extra income in these hard economic times in our country. I require power to run my incubators and lighting for my day old chickens. My power went off last night 21/09/2017 at around 21:30 and I reported the fault immediately and I was told that a technician would be dispatched to attend to the fault. At 06h30 this morning 22/09/2017 I still had no power and I contacted Eskom call...

Category : Government

(0) Replies

Country : South Africa

Vereeniging sassa branch has bad service and the assistance is so slow. The assistants neglect us for hours without valid reason. This is the second time it has happened.

Category : Government

(0) Replies

Country : South Africa

On the 01 August 2017 I went to Port Alfred Post Office to get a parcel to receive a parcel from Home choice Cape Town. I then requested to send that parcel to Cape Town on another different address. I completed the slip and wrote the address to be sent to. I paid R114. The lady that was assisting me (Tandoe Mavume) mentioned that I do not have to pay if I am sending the parcel back to Homechoice. I clearly explained to her that NO I am not sending it back to Home Choice. the adress...

Category : Government

(0) Replies

Country : South Africa

I resigned on 30 April 2017 from Defence Department until today I didn't get my monies.When I fone GEPF now they say my pension number is invalid while they used to use it before.

Category : Government

(0) Replies

Country : South Africa

TODAY HAVE TO STAND ON THE CUE FROM 7.20AM TO UPDATE MY DETAILS WITH SARS AT LADYSMITH CHECHERS OVAL.WHEN A CONSULTANT CAME BY THE NAME OF HLENGIWE HADEBE(5195) TOLD ME THAT I CANT BE HELP HAVE TO CAME BACK THE OTHER DAY BECAUSE DIDNT HAVE A CERTIFIED ID COPY OF WHICH I COULD HAVE JUST WENT BY THE ROAD A CERTIFED IT A COME BACK EVEN BEFORE THE PEOPLE IN FRONT OF ME WERE SERVE.I EVEN PLEAD WITH HER THAT I CAN JUST GO AND DO IT AND COME BACK SHE JUST COLDLY SAYS THAT I HAVE TO COME THE NEXT...

Category : Government

(0) Replies

Country : South Africa

We where siting at maweleni from 6am in the morning, till 14h00 but no one assist us they not doing anything even the old grandmother they where sitting the hole day Children where crying reason being they sit from 6 to 2 with no assistance What a POOR AND BAD SERVICE they deliver they getting paid for nothing. Even the attitude of the stuff members it very bad .. Plus the security guys have very bad attitude

Category : Government

(0) Replies

Country : South Africa

I have submitted my tax return on 12 July 2017 and there's a payment SARS needs to make on me.so it shows that my account have been selected for audit.how long does audit take? I made follow ups and was told that it takes 30 working days for audit to be finalized. So it is almost two month's now no payment, but when SARS needs its money heavens can open.they don't care what happened or what led to u owing them.in 2015 I submitted my tanx return and waited till the next financial year without...

Category : Government

(0) Replies

Country : South Africa

I have submitted my tax return on 12 July 2017 and there's a payment SARS needs to make on me.so it shows that my account have been selected for audit.how long does audit take? I made follow ups and was told that it takes 30 working days for audit to be finalized. So it is almost two month's now no payment, but when SARS needs its money heavens can open.they don't care what happened or what led to u owing them.in 2015 I submitted my tanx return and waited till the next financial year without...

Category : Government

(0) Replies

Country : South Africa

I came to this department to submit my Uif claim form i arrived at 10am. There are 10 cubicles but only one pesron was assisting clients. We sat there till 15:00 and we were sent home and told that they are closing so all in all we set there for more than 4 hours and were not assisted and we were onky about 21 people in the que.

Category : Government

(0) Replies

Country : South Africa

Good Day, I am a victim of domestic violence. I always call Goodwood SAPS for assistance for twins 2 yrs old father 38 years when he is drunk gets very violent and aggressive and swears. The station commander visit me at work and told me they cannot help me any longer or the SAPS officers on duty will not assist as they are tired of me always calling for assistance. The station commander also mentioned I should go to Bishop Lavis SAPS for a restraining or or court interdict. I am in the...

Category : Government

(0) Replies

Country : South Africa

Good day Sir/Madam can you please assist us in resolving this matter, my mom unfortunately passed away and she was employed by the education department in Limpopo, we have submitted the required documents with the department of Limpopo Mokopane/Mahwelereng circuit in Mogalakwena Waterberg district on the 03 March 2017, it took them three months to submit the documents to GEPF on the 03 June 2017 while they was no errors identified with the submitted documents; since the documents were...

Category : Government

(0) Replies

Country : South Africa

Last Friday i came around 1pm from work to renew my drivers licence and i was sent back. I was told the Q was cut at 8:30. We also work with people and we dont fhase them away even if its knock of time. Today its monday with more than 100 people on one Q for renewals and there are only 2 agents working. I have been in the Q for 1hr 45min and nothing is happening. This is the bad service ever. This people dont take their jobs serious and their tea time and lunch time takes ages.this is...

Category : Government

(0) Replies

Country : South Africa

Received poor service from the enquiry desk. The lady was rude and dismissive. Had no manner of speaking. I went to renew my drivers license and walked out very frustrated after a while. Though I got help in the end the manner in which things are conducted is very disappointing. To learn that officials are openly corrupt is even worse. A young lady told me that she paid R2500 to the traffic official that took her for the test. I did not get names, but was sickened by the mere fact that...

Category : Government

(0) Replies

Country : South Africa

I applied at the athlone department of labour on the 11th April 2017 and till to date have not received any response as to when my uif will be paid, 2 ENQUIRES have been sent to the offices of a Mr Bhele Mzinyati by one of the consultants and I also sent an email today and no response has been received. Its been 5 months already of me going to the offices and still not receiving any response.

Category : Government

(1) Replies

Country : South Africa

I applied for retirement in March 2017.I exited the government employment in 31 May 2017. Today is 31 August 2017 and I have not receive any monthly payment or lump sum due to me. I have not been informed why there is so much delay.

Category : Government

(1) Replies

Country : South Africa

I have a complaint against VFS In May this here we applied for two visas for mother and child, due to mother is here on breast cancer treatment we dont know how long she will live. Three days later mother got here visas and until today child has not received her visas. Child is only 4 years old and very time we go to VFS they come always with an excuse it not done please wait. Reference No: TRR979084 It seems that they dont want to do their job we dont know how long will the mother live and...

Category : Government

(2) Replies

Country : South Africa

My cousin send me a cell phone using the post office courier services and when it arrived to me the where papers inside the box and no cell phone,i have been trying to call them and find out what is going on with my request and the kines are always busy cant even get a agent to answer my calls and i have wasted money in doing so the tracking no is PA 429 169 692 ZA. When i come to the Alexandra post office to collect my parcel i even showed the what was inside my parcel and they told me to...

Category : Government

(0) Replies

Country : South Africa

I am one of the unlucky ones where amounts have been deducted of my socail grant last year 4 times,I gave in all relevant documentation to Polokwane branch 3 times and everytime they lost my documentation then I got hold of the people that acctually investigete send my documentation and now after a month and a half im still waiting for an outcome, the lady says it takes very long I asked her like months be more specific did nt get an anser I have now been waiting for them to reimburse me for...

Category : Government

(1) Replies

Country : South Africa

I am one of the unlucky ones where amounts have been deducted of my socail grant last year 4 times,I gave in all relevant documentation to Polokwane branch 3 times and everytime they lost my documentation then I got hold of the people that acctually investigete send my documentation and now after a month and a half im still waiting for an outcome, the lady says it takes very long I asked her like months be more specific did nt get an anser I have now been waiting for them to reimburse me for...

Category : Government

(1) Replies

Country : South Africa

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