Government Complaints

My late husbands uif claim was finalized after 3 years of fighting, being send from one person to another. Having incorrect form but the forns was given by uif employees. Stories on stories from labour and uif. Each employee wanting to enforce their own rules. Now payment was made to me but no supporting documentation is given. Why doesnt uif give a summary/statement to amount received...... and what is paid out. Mail after mail with no response. Going to uif rustenburg us impossible. Rude....

Category : Government

(1) Replies

Country : South Africa

My 2016 return was handed in. I owed sars r40000.00. Although my salary, investment payment was correctly paid. All of a sudden in october it was decided that ifall under supertax. I had one medical aid and then +-13000 add medical cost. Someone loaded as 2 medical aid. Jonothan informed me from sars benoni. To go to rustenburg and log n dispute. T rustenburg branch each one has its own rules and demands. The 2nd lady helping said shes overlooking it as we need to leave sleepings dogs to...

Category : Government

(2) Replies

Country : South Africa

My name is Ntombizine mkehle residing at 26 paradise street bluedowns 7100,contact details 0730219379. 12 years ago I applied for an identity document from home affairs and I was sent from pillar to post,however at the end I managed to get my birth certificate. I went back for I'd application and the same road from pillar to post up until I went to butterworth home affairs whereby I was told that my fingerprints are invalid. I was given and shown a print out of the person who owns my...

Category : Government

(0) Replies

Country : South Africa

Evening. I went to SARS offices at the Edenvale branch first time in October last year 2016 to summit my tax return and I was told everything is Ohk I must just bring the statement from the bank as I didn't have it at the time and three days later I did go again to submit it. Now my colleagues payouts were out and mine never came, so I thought maybe it was a bit delayed and gave it another week to see what happens. So in November I called them and they me that I need to submit all...

Category : Government

(3) Replies

Country : South Africa

We haven't had electricity for the past 4 days and we still out of electricity up until today.

Category : Government

(4) Replies

Country : South Africa

People stay too long to be serviced by a Sister Nurse in that Clinic. the front desk staff dont attend to people, they just sit and converse of their own stories. Peole spend the whole day without being serviced there. Mind you most people work as domestic workers, just imagine. Front Desk staff and Sister Nurse will take the whole day doing nothing, come tea and lunch time, they leave people there and go for tea, lunch and afternoon tea. How about those people who been there the whole day...

Category : Government

(1) Replies

Country : South Africa

Hi PETER This morning went to DEPARTMENT OF LABOUR @ HAMMASKRAAL looking for some application forms but i came back with the sad face after the stinking attitude that i got from this 2 ladies Lattie Ringani and Mokgaetsi Dimpe (got their names from one of the colleagues)because they were refusing with their names ... When i got there i found this lady who seemed to be a security/receptionist i dont know but then she was wearing the security uniform..i came looking for help but then the...

Category : Government

(1) Replies

Country : South Africa

Hi PETER This morning went to DEPARTMENT OF LABOUR @ HAMMASKRAAL looking for some application forms but i came back with the sad face after the stinking attitude that i got from this 2 ladies Lattie Ringani and Mokgaetsi Dimpe (got their names from one of the colleagues)because they were refusing with their names ... When i got there i found this lady who seemed to be a security/receptionist i dont know but then she was wearing the security uniform..i came looking for help but then the...

Category : Government

(4) Replies

Country : South Africa

On the 8th of march i visited the police omburdsmen in cape town, as advertised on various radio stations. i have case and they couldn help me would you believe it .its another way to devert people away from go further with their cases against police. Its seems there no one that can investigate the police ;SAP no, public protector no,IPD no,neither the mpa im waiting fom 2013 from any of these departments to get back to me. guess what the public protector wants to open a new case when they...

Category : Government

(3) Replies

Country : South Africa

In 2013 i opened case at Elsies River police station.up till today its never been investigated by them.iI recieved 3 different detective. not one of them got back to me. i also submitted my case to IPD in 2013, case of assault by police ,damage to property.I took up with an attorney ,but they would still not reply. they tried send me a fake court letter to say case was closed at court .twice they tried to close the case.I took it up with the public protector,guess what ,not even the public...

Category : Government

(0) Replies

Country : South Africa

Good day, I’m really not happy with the standard of service at RSA Savings bonds, I have been calling the call centre last week and this week and I can’t get through. When I call there is always a voice message that says we are experiencing a high call volume and when I sent emails the staff takes forever to respond. When is our money going to be paid back/deposited cause I don’t want this savings any more and I have sent our withdrawal forms already this week? Regards...

Category : Government

(5) Replies

Country : South Africa

I went to Sassa at Reigerpark 2 times, they gave me the form to take to school. I went back after school with my 2 boys. When we get there, there was 2 people in front of me. One sassa staff chatting/ gossiping with the other colleagues and the other was assisting people. I went to the office as it was my turn, they opened the file and they told me that unfortunately I have to come tomorrow because the person that do finger print is already gone home, and is the same person that was...

Category : Government

(2) Replies

Country : South Africa

I have gone on maternity leave in September 2016, I submitted my maternity uif claim in October 2016, I have heard nothing from the department of labour for the entire 4 months of unpaid maternity leave, when I than returned back to work in January 2017, I still haven't heard anything from them, so I took a day off from work and when into the Boksburg Department of Labour, where I was informed that my claim was never captured into their data base as their cables were stolen in December 2016,...

Category : Government

(1) Replies

Country : South Africa

Summary :I have applied 23 May 2016 for my unemployment benefits . It was approved and my first payment was to occur 07 July 2016. Then payment was retracted because someone captured wrong dates although companies gave labour dept on a UI19 correct dates on company letter head. Case was submitted to Inspectors to review and to date still no feedback . I have had to complete bank authorization forms 4 times as it keeps expiring . All the officials keeps saying is they have no feedback i must...

Category : Government

(2) Replies

Country : South Africa

In the year 2015 I discovered that I have lost my I.D book, so I went to my nearest Home affairs office in Mpumalanga at kwamhlanga to report that I jave lost my I.D book and I need to reapply for a new I.D book . They gave me a form that I need to fill I did so to my fingerprint and sign all where is relevant and in the process of me doing so I decided to apply for a temporary I.D whilst I wait for my I.D when they where suppose to print it for me they took my thumb print to verify to my...

Category : Government

(1) Replies

Country : South Africa

hello Peter my name is Phumuzile Motaung i write to complain about poor service of GEPF. i resigned on the 30 of May 2016 and not yet paid my Money. I called GEPF for past 7 months and no positive response but there are saying my file is still with contribution busy calculating my contribution. yesterday when i call on the 23 of February 2017 the consultant refereed me to a supervisor. when i talk to the supervisor is telling me that on the system they is a areas on my...

Category : Government

(0) Replies

Country : South Africa

I went to SASSA offices in Centane and the service there is horribly bad. I went there 4 times to apply for a child support grant, 1st time they told me to bring my ID and the child's birth certificate, 2nd time they told me to bring letter from school, upon questioning the wording of the letter they require they gave me a form that I should take to school. 3rd time I brought the documents and they told me to bring the child, I went to school to request the child to be absent from sxhool and...

Category : Government

(1) Replies

Country : South Africa

The service I received from EKURULENI WATER AND SANITATION was very pathetic. I had to call for 4 days trying to have the drainage sorted in my yard as it is filling up in my yard and it will cause the wall to fall down and then I will definitely sue as I have a reference number:2373134. Till date I have not received any feedback neither response from them. Every time I called a different consultant will answer and have somehow a missing information from my reference number/request, its...

Category : Government

(0) Replies

Country : South Africa

Good afternoon Trust you are well My name is Clothilda Busisiwe Msimango. Below is my e-mail sent to numerous contacts in the Labour Department to try and get assisted regarding why I am still not paid for my maternity benefit whereby I submitted all my paperwork back in October 2016 already. "Please could you assist me regarding my maternity benefit. My maternity leave started on the 1st of October 2016 and I came to the labour department in my area which is by Foley street...

Category : Government

(0) Replies

Country : South Africa

Good Day Sir/Madam I was very unhappy,sad and hurt about the service i experienced at KTC DAY HOSPITAL in Gugulethu. Firstly my name is Bulelwa Kali i stay at ny 79 nr 61 in Gugulethu not far from the Clinic,On Sunday around about past 2pm i went to the clinic because my son had chest problem he could not breathe probably and had a dry cough and i had to rush quickly to the Clinic.Got at the clinic went according to the procedure went to the card room to get my son's folder then they...

Category : Government

(1) Replies

Country : South Africa

my husband resign last year august 2016 and since then ,he is waiting for his money. they told him it will take 4 months then he will get the money and after the 4th month . he keep on calling them now they cant give him a time or date when they will pay his money. gov. department is short of staff. who's problem is that?

Category : Government

(0) Replies

Country : South Africa

Wow, We have had no power since 10 last night due to a storm. Our whole area is out. I reported this to Eskom and got told that they will attend to it in the morning as their technicians "knock off" at 10. It is now after 1 am on Friday morning. God help those that have medical issue and need electricity. Maybe your medical issues can "knock-off" and come back in the morning. no more 24 hour service from Eskom, I don't see why their customer service line is till running after hours if...

Category : Government

(0) Replies

Country : South Africa

I applied for a maternity claim on November 2015 for UIF and until today that claim has not been paid out I did follow ups and calling them and all I get is that my application is not approved yet how cn a claim take more than a year to be processed and that was a draw back for me because I was not working and now my accounts are in arreas and lapsed policies.

Category : Government

(1) Replies

Country : South Africa

All is not well in the country of ours. An employee of mine was bitten by a dog on Sunday night late. His neighbours came and notified me of the situation. I then transported him to Pelonomie Hospital in Bloemfontein. Helped him to casualties just after 08H00 in the morning and left him in the care of the hospital. Before I left I gave him some money just in case, and n note with my name and telephone number on it. At 23H13 the hospital phoned me and informed me that he is being...

Category : Government

(0) Replies

Country : South Africa

My Name is Antonette I Applied for a maternity UIF last year on the 3rd of February 2016 I submitted all necessary documents but was told so my excuses why my claim hasn't been processed first it was a missing u19 which I re submitted, then something about a deletion of a date. I used to enquire with labour department every second week and every second week I get a different story. Now they saying a claim that i made in 2003 is affecting my claim. Somehow the labour department lost the...

Category : Government

(1) Replies

Country : South Africa

I resigned from the service on the 31August 2016 so since from then I am still waiting for my Pension Fund money its almost 6months now. I tried to contact General Phahlane's office regarding this matter but he was also not available. I called the Head Office in Pretoria they don't answer their phones so now I'm thinking of exposing on speak out also. My contact details 0781594534 and my persal number is 7163187-9

Category : Government

(0) Replies

Country : South Africa

I resigned from the service on the 31August 2016 so since from then I am still waiting for my Pension Fund money its almost 6months now. I tried to contact General Phahlane's office regarding this matter but he was also not available. I called the Head Office in Pretoria they don't answer their phones so now I'm thinking of exposing on speak out also

Category : Government

(0) Replies

Country : South Africa

Went to apply for my passport as a first timer ,however the process the department is following is so disgusting. How can people sit at the branche for 6hours without assistance? There was a lady who just had a new born who was sitting there waiting for help no one helped!how can the branch have to consultants working knowing very well that home affairs is one of the busy departments !!! I'm disgusted by the service and logic behind the whole process !

Category : Government

(0) Replies

Country : South Africa

I was dismissed on the 14/11/2016 and the HR promised that I would receive my money second week of December but to my surprise nothing happened, I've done follow up from Gepf but I was told that they never submit my docs, please help

Category : Government

(0) Replies

Country : South Africa

My husband has been working for the SAPS for more than 22years,and then last year he got really sick and had to take a health ill retirement. On the 30th of June he was permanently out of the SAPS and his salary was then stopped on the 30th of July but since April last the SAPS had already started with his retirement paper work, it's been 10months now and he hasn't received his retirement funds.From July till now we haven't received any income because I also don't work.Our home loan is due...

Category : Government

(0) Replies

Country : South Africa

HOME AFFAIRS IS MESSING MY LIFE. I applied for my ID document in 1987 in 2015 my ID got damaged I went to make a new ID only to find out that my ID number is duplicated and I'm out of they system. I had to get all my paper work up to date went to all home affairs department but with no Joy Phoning the call centre only to hear the case is still under investigation. I'm just sick and tired don't no what to do anymore! I even emailed the Minister of home affairs an never get no responds! I need...

Category : Government

(0) Replies

Country : South Africa

I applied for an ID smartcard last year 11 November 2016,i have the receipt with me with the account number 14868503 - IRE , my name is Sfiso Oscar Ntombela id number 8406066333080 , i need my ID i need to use it urgently i am now unemployed at the moment and need to go and apply for my UIF money but I can't,everytime i got to the branch they say they will send email to pretoria and i have went back to the branch for the follow up three times after the application date,the branch is in KZN...

Category : Government

(0) Replies

Country : South Africa

Today,9/01/2017 I visited the licence department in Langlaagte to do change of address and change of ownership.What a disaster! Staff is unfriendly,rude and un helpful. There were NO pens to complete documentation and if you ask for a pen, they just say"there are no pens" and continue to look busy as there is no life in their vains.....The copier has been out of order for over two months now therefor they cannot assist you if you have the original documentation. To me it is really just...

Category : Government

(0) Replies

Country : South Africa

Good day my name is Nosipho Fatuse at Mtata Three back we experience electricity problem caused by Tornado in rural areas around Mtata. We started to call customer service of Eskom immediately after the Tornado pass, They say within 4 hours the problem will be solved and give us this reference 194055561. We called and called after 4 hours but we got empty promises . On the 4th we called again and they give us another reference number with out apology about What we have been lost in our...

Category : Government

(0) Replies

Country : South Africa

good day my name is Lindy Dlamini and i have a complain with atraffic officer who stopped me yesterday. BB Mahlangu stopped me yesterday @ 16:45 i stopped but then he had another car that he stopped before me he did not attend me he proceeded with the other vehicles driver i asked him must i wait for him to finish with him or what he did not answer me; i then decided to start my vehicle as if im leaving he whistled on me and just showed me his 5 fingers that i must stop; i obeyed him and...

Category : Government

(0) Replies

Country : South Africa

I HAVE BEEN TRYING FOR THE PAST YEAR TO HAVE THE GLASS REPLACED ON MY WATERMETER. ABOUT TWO WEEKS AGO I BECAME AWARE THAT WATER IS STREAMING OUT OF THE WATER METER, REPORTED IT TO TSHWANE REF NO 801018. UP TO DATE IT HAS NOT BEEN REPAIRED OR REPLACED. IN THE MEANTIME MY WATER BILL, WHICH HAS BEEN ESTIMATED FOR THE PAST YEAR, HAS BEEN DOUBLE ESTIMATED AND I AM FORCED TO PAY WHATEVER AMOUNT TSHWANE IS BILLING ME OTHERWISE MY TENANT CANNOT BUY ELECTRICITY. MC RUSCH ACCOUNT NO 5004998925

Category : Government

(0) Replies

Country : South Africa

Spent 4 hours waiting with only 3 ppl in front of me. The staff there just ddnt care we were there waiting as we did raise our frustrations. They assist 1 person for almost an hour (moving up n down n not advising wats the hold is). Others came in n out saying they won't assist cos they are working outside n yet there was hardly ppl needing vans. My concern is all of this was happening in front of their captain who seemed very close to them cos after addressing her n she asking them to...

Category : Government

(0) Replies

Country : South Africa

Germiston hospital known Bertha Xowa Hospital and Germiston Civic Centre Clinic. My name is Nthabiseng and I would like to report a very bad service from the local Clinic in Germiston and hospital. I am currently pregnant and wanted to start attending Pre-natal treatment. I started at the hospital for ANC teh lady just asked me rudely to go to the clinic while there was a ques of pregnant woman for ANC. I get to the clinic, the male receptionist was less acknowledging, attending i had to...

Category : Government

(1) Replies

Country : South Africa

I have been waiting to collect my smart Id since 08:00 till now .....yet still no service for collection and the aircons are realising a hot air.....and the "security"guard has the nerve to tell me to go and come back the next time.......like really?

Category : Government

(0) Replies

Country : South Africa

I went to the department of labour @ Mitchell's plain to submit my forms for the uif. The maternity benefit was also included. I was told to go to the clinic I go to in order for them to fill in the forms. I then told the lady who assisted me @ Labour that I was still early in my pregnancy and I will be due Nov. She said its fine I must come sign on the 10 of August.I did so and got my first payment which they said it was for maternity and I got the second one on the 16 August. The guy who...

Category : Government

(0) Replies

Country : South Africa

I own a small carpet cleaning company in Pretoria and on the 16 November 2016 i was asked to go and clean the offices of the Military Intelligence in Pretoria. The Company you contracted us is Danmesh trading and projects, offices are 187B Hoffman road Pretoria. After almost a moth asking when we are going to be paid we still have not received payment or any reason for why we are not paid. I just want to warn all contractors that if you do work for them they will not pay you.

Category : Government

(0) Replies

Country : South Africa

I am a 23year old female, and I have a 2years 11months son who has a condition called CP,we came to 295 Speech Therapy department on the 13th of December 2016.Our appointment was on 10am to my surprise we waited for more than an had hour with no assistance. The Speech therapist was here playing with her cellphone in her office. My question is,is this right?For government workers to treat us those who can't afford to go to private institutes this way?I hope my complaint will be heard and...

Category : Government

(0) Replies

Country : South Africa

We have a problem with removing one of our directors, we submitted all the required documents but until today we still struggling to remove this director. Each and every time our things are rejected due to non-compliance, we even went to one of Cipro's offices in Carlton Center where we registered our business and showed them the documents we've been sending to them and they couldn't see anything wrong with them and asked us to send them again but still today nothing happened. Its been 5...

Category : Government

(0) Replies

Country : South Africa

I applied my my passport and my son's, on the first day the treatment was bad the manager named Aluwani told me I had 2 bring my birth certificate and my clinic card with my mother at the age of 27 had my ID with guess because I'm Banda he thought I wasn't born in SA. Now I'm being told the was a problem with my application it was only captured but not submitted.... No one is willing to help I was told to cum this week and today I'm being told to come monday

Category : Government

(0) Replies

Country : South Africa

I am have a problem with Limpopo provincial government hospital as their theatres are not working and I am wondering how the hospital can operate without the theatres

Category : Government

(0) Replies

Country : South Africa

My brother had a contract for garden services with the Rustenburg municipality and has not been paid for about 5-6 months. He is sent from pillar to post about his payments including the mayor who pretends to intervene. He has a small start-up company and depended on the contract but this is what the government does to us, exploit people. All service providers are on the verge of losing their assets because of corruption. These people have families to take care of and other family members...

Category : Government

(0) Replies

Country : South Africa

i got injured at work on the 08/11/2016 and initially the company refused to acknowledge that the injury is work related as the injury was not reported immediately,i had to pay for consultation at my GP including the x-ray,they only admitted its work related after receiving x-ray report,then they took over all the medical costs including the operation i had to undergo. they promised to refund me the money i paid at the GP and the x-ray,its been a year now still i haven't received my money...

Category : Government

(0) Replies

Country : South Africa

order with number AH171258 was send to company on 6 October 2016 to deliver items wirhin 10 days as agreed on quotation. up untill today no delivery took place. several phone calls to 021 697 4313 and emails to [email protected] later no one in company return calls or awnswer emails. this company is registered on the CSD. the director is Morris Rudolpf

Category : Government

(0) Replies

Country : South Africa

ESKOM service is appalling. Yesterday in Mabopane Block B there was power outage. It seems there was some maintenance that was being carried out cause the electricity was going on and off. Around 7pm it was fully restored but only my house was not lit. I called their call centre and was promised I would be assisted within 6 hours.... it's 9:00 my house is still not lit. If i were in an upmarket area, this shit could not have happened. Black people will always undermine each other and funny...

Category : Government

(0) Replies

Country : South Africa

My name is David de Beer we bought property in Koster (kgatleng river) North west. We wanted electrical distribution and the municipality quoted us at R75800.00 this if we excepted needed to be paid within 14days we did this the following day. now Three months later with engagement with mister Witsman at the municipality still nothing has been done. I asked my money back nothing has been done. now material purchased is given to other projects. their bill with suppliers is so far behind and my...

Category : Government

(0) Replies

Country : South Africa