Government Complaints

WITHOUT ELECTRICITY KNOW FOR 3 DAYS AND NO ONE IS SENDING A TECNICIAN OUT TO SORT THE PROBLEM FOR ME. CALL CENTRE IS NO HELP THEY CAN'T GIVE ME ANY ANSWERS!!!!

Category : Government

(0) Replies

Country : South Africa

My electricity was disconnected last week on Thursday when I got home the disconnection card was not for my account or address, I then went to city of joburg offices was helped by Bridgette Mokoledi I explained to her that the disconnect card is not for my account,she then requested for my account and then told me I was disconnected and I had to pay and make an arrangement to pay my arrears .I paid and then entered an agreement on Friday morning,my electricity has still not been reconnected...

Category : Government

(0) Replies

Country : South Africa

I have applied for electricity to be installed at my house 8 months ago, weeks after that people were sent to my house to do some evaluation and that was the last time that heard anything from the blouberg manucipality or Eskom about my application.My neighbours that I applied along with, have their houses already electrified and I am the only person in my section who does not have electricity. I have tried to follow up with Eskom but they said that they cannot assist me simply because I have...

Category : Government

(0) Replies

Country : South Africa

Everytime ive been to the labour laws department ive tried to get assistance by a guy by the name off emanual and his team memebers they say the inspector will contact you on the progress off the case which has not been flowed up since ive left the company which ive been employed for the past 9 years

Category : Government

(0) Replies

Country : South Africa

On the 31 October 2016 we reported a house brake in.Our house was broken into and was noticed by the time we got home. My first call to the SAPS was 19:06 where i contacted the number 10111 and was informed that they will send out a van. Time went by from the 1st call made that we ended up contacting Mfuleni police station directly on 021 909 9511. We spoke to Estelle and was once again informed that our complain was logged and a van will be sent out. Now we looking at the time 23:14...

Category : Government

(0) Replies

Country : South Africa

I am the member of the GEPF since 1996, contributing to the fund. I realize that they never updated my salary scale calculation since 2013. I requested them to do so since I am contributing more now by they send me pillar to post. I called them, they promise to fix the problem with in a period of time but they never. I met with their agent in Northern Cape who promise to send the email to the Headquarters but he is not answering my calls, he said I must give him a month but...

Category : Government

(0) Replies

Country : South Africa

My husband died in 2008 he had a will that his nephew must look after his assets, but the thing is the house burned which was the cause of his death. master of court said to me it was not a case as everything was burned and promised to transfer the letter of authority to my name as is been 8 years they send me to pillar and post.I have rebuild the house which is still on my husbands name i cant transfer the investment to my daughter because i don't have letter of Authority. the last time i...

Category : Government

(0) Replies

Country : South Africa

I submitted my tax returns on the 1st of July at the SARS offices in Horizon like I do every other year. My wife and I share a bank account and every year my tax money gets paid into her account. We NEVER had any problems. The end of July I phoned and was told my tax will be refunded soon.I phoned the call centre again on the 18th of August and was told I must submit my forms again and I must supply 3 months of bank statements in my name as well as 3 months water & lights statements and...

Category : Government

(0) Replies

Country : South Africa

Im currenlty working for Airports Company South Africa as an Aviation security officer. In 2014 my ID document was stolen and someone used my name, When I went to Home Affairs to apply for a new one they told me that my ID was duplicated as someone was claiming to me. My ID was suspended till this day. I brought all the neccessory documents, My birth certificate, mother's ID, proof from my primary school because its what they wanted in order for me to prove that Im Jabu Sishuba. Foward to...

Category : Government

(0) Replies

Country : South Africa

I AM NOW WAITING FOR ABOUT 2 MONTHS FOR MY Tax Refund, i have about 9 Reference no and every time a consultants has a story ,and nobody can give me a answer , If we owe the Tax Office Money we have to pay it back immediately, but if they owe us money they have 100 stories,I was not even Audited,i went 4 times to the tax offices but with no answer . This is not Acceptable at all i had paid taxes for over 40 years but this is the service they give us,or the are not competent to do there work I...

Category : Government

(0) Replies

Country : South Africa

I submit a dispute at SARS in Benoni in 2015. Never got an answer from SARS, In 2016 when I submit by SARS i requested a follow up on my dispute to found out it was declined and I resubmit the dispute again (Case No: 209411762 - Notice of Objection) just to hear that SARS wrongly took R8618.60 from me. A request was submitted on the 2nd of September 2016 (Case No: 212861936)to lift the stopper on the payment due to me. I was informed that it would take 21 days for the stopper to be...

Category : Government

(1) Replies

Country : South Africa

ON THE 22ND OF AUGUST I APPLIED FOR UIF AS IM ON MATERNITY LEAVE. THE SERVICE I RECEIVED WAS VERY BAD AND TILL TODAY MY CLAIM IS STILL NOT APPROVED. THIS IS THE THIRD MONTH OF MY LEAVE BUT I DIDNT EVEN GET A CENT FROM MY UIF. WHEN I CALLED THEM FOR FEEDBACK I WAS TOLD THAT NOT ALL MY DOCUMENTS WERE SCANNED ON THE SYSTEM SO I HAD TO GO BACK SO THAT THEY COULD SCAN THE DOC AND THAT WAS TWO WEEKS BACK. I CALL THEM EVERY WEEK AND THEY KEEP ON TELLING ME THAT THEY ARE STILL BUSY WITH MY CLAIM. IM...

Category : Government

(0) Replies

Country : South Africa

In June I applied for a relocation of my meter to another house on 0860037566. I was asked to call again in 30 days to check my quotation. I was advised that this application takes 90 days. I called 45 days later, no quotation was prepared. No one had come visit my home. I was promised that the issue is being attended to. I called again 5 days later nothing had been done, instead I was told the official who assisted me made mistakes and did not forward the email or request for a follow up....

Category : Government

(0) Replies

Country : South Africa

My son Unabridged birth certificate are in process from December 2015, bad, bad, bad. My name Shirley Ann Olivier 0218800025 during office hours

Category : Government

(0) Replies

Country : South Africa

SARS is very reluctend in helping me i am constantly refer to the branch and they seem not helpful at all. They did my SARS and never completed the documents properly and in the mean time lots of money is deducted in such a manner that I owe money at the end of the month to SARS after my complete salary is taken and there is not enough salary left to pay the balance. I need help urgent to stop the payment and the fraud that was committed on my behalves by the practitioner

Category : Government

(0) Replies

Country : South Africa

I took my neighbor to the hospital Sangweni clinic in Thembisa on Friday the 17th of September, our arrival time at the hospital was 22:10. She was in severe pain from pregnancy, she explained to the nurse at the ward that she's been in pain for now 14hours without getting any better, the nurses told her to go back home and come back when there is water or blood coming out, immediately they pulled the curtain and jump on the patient bed to sleep, 3hrs later, it was 1am, she couldn't bear the...

Category : Government

(0) Replies

Country : South Africa

We live in Newcastle, KZN, ONE BLOCK AWAY FROM THE NEWCASTLE PROVINCAL HOSPITAL, but we can't go use that hospital. The so called Minister of Health Dr Dlomo and the idiots in the government decided that the Newcastle provincial hospital must be changed to a mother & child hospital and all residents of Newcastle, Madadeni and surrounding area must go to Madadeni Hospital. THAT MEANS THE PEOPLE OF NEWCASTLE MUST TRAVEL 25 KM TO SEE A DOCTOR WHAT A HORROR STORY. The service is disgusting,...

Category : Government

(0) Replies

Country : South Africa

Hi peter I'm on maternity leave I applied. Since July when I go to labour the keep on saying come back next week is not approved yet and I did cal my company they said they did send my money at labour soon I'm going back to work what gonna heppen with my money

Category : Government

(0) Replies

Country : South Africa

Hi I have a problem with department of labour, I'm on maternity leave I applied July they sad I must come n sign on the 01 September when I go there they sad is not aproved yet I must come back on 08 september I did go there they sad I must come back next week Thursday again when I call my company they sad they send everyth at labour,can someone help me coz I don't understand I'm still gonna get my money? Next mnth I'm going back to work what gonna heppen with my money?pls help me 0782295926

Category : Government

(0) Replies

Country : South Africa

Its been now for more than 3 months that my dad is struggling to get hes UIF sorted out, week after week after week they tell him to come back to check on the progress of hes UIF of witch nothing is happening. Today 06 September 2016 my dad went there again to check on progress and yet they told him its not been approved yet and he mus come back next week to see if it has been approved, this is utterly not on for us, hes not working anymore and has no income and need that money, please see if...

Category : Government

(0) Replies

Country : South Africa

Maponya Mall Home Affairs their service is disgusting , they don't want to serve the public it must close once and for all, the main purpose is to serve the public. I was there by 8-830am I ask the security which line must I queue for id application , the security showed me the queue, as I was standing another security lady came and said the line was cut off just before me, I asked who was told about the line cut , she said the manager was here and he is the one who cut the line , just...

Category : Government

(0) Replies

Country : South Africa

Iven Thabelo Tshilamulela who is an employee at Eskom in Johannesburg has recently posted pictures of me on social media claiming to know me and he has been harassing me and destroying my social status... he's been stalking me. Iven Thabelo Tshilamulela was previously accused of Rape and has mental instability. How can he be trusted to work in such a dangerous and busy environment when he almost dombed a house in Soweto with electronic components due to a small argument. please have...

Category : Government

(0) Replies

Country : South Africa

I had submitted my tax return and from the first day I was told I need to submit the medical certificate for 2015 which I did the same day . I then made a follow up and I was told I need to submit IRP 5 for 2015 and I had to go there again to submit that , again when I made a follow up I was told too many things to submit and I again I collected those when I submit those this morning , they still asking me for the medical certificate , I am now very confused with this , I am waisting too much...

Category : Government

(0) Replies

Country : South Africa

I came to the clinic at 13h35 for my 2 children to take the vaccination and I was told that there s a lot of people and they cannot help me because they have to knock off at 16h00 and I used to come at around 8 and 9 still not be helped on time because they ate very slow in the morning and the most disgusting thing is that they did other people who came after my children, consent mother 0712913374 Poor service...

Category : Government

(0) Replies

Country : South Africa

I submitted a divorce claim against my ex spouse government employee pension fund in June 2014 and to date my claim is not finalise, each I make an inquiry I am told it is still with legal, who sometimes does not work on my claim for more than three months. I feel I am not winning this and my ex spouse took three weeks to get her claim from my pension fund. My ID 6802215442081, kindly assist as this is not acceptable and I am unable to contact legal department directly due to government red...

Category : Government

(0) Replies

Country : South Africa

I applied for my son's full birth certificate on the 27 February 2016 at nyanga home affairs and i was told that I will receive it within 6 to 8 weeks.I called in on the 20th of July and,I was told that I will get it within 14 days from that day but I have not received anything not even a sms.My son Grade R application has turned down because of this.please assist me.

Category : Government

(0) Replies

Country : South Africa

Registered letter sent 9th May . Track and Trace #: RC140431721ZA . Unable to get a response from Post Office by telephone no answer . Just call centre voice. This is a very urgent letter To my pension debt Alexander Forbes in Sandton 2146. I have sent email to tracking service. No response . I have had a hip replacement operation and have dificulty getting around. Please Help . I am at my wits end. Regards

Category : Government

(0) Replies

Country : South Africa

GOOD DAY,I`M REALLY NOT IMPRESSED WITH THE WAY SEBOKENG HOSPITAL IS DOING THINGS.MY WIFE IS PREGNANT AND YESTERDAY SHE WENT TO THE HOSPITAL AT 06:00 IN THE MORNING AND SHE WAS THERE THE WHOLE DAY WAITING TO SEE THE DOCTOR AND ROUND ABOUT 17:00 THEY WERE TOLD BY THE DOCTORE THAT THEY MUST COME BACK TOMORROW,AS THE DOCTOR SAID HE`S NOW GOING HOME.CAN YOU IMAGINE THE LIVES OF SO MANY PEOPLE WHO DEPENDED ON THEM.MY WIFE WAS TOLD THAT THE HIGH BLOOD IS HIGH AND SHE MUST BE ADMITTED BUT THEY JUST...

Category : Government

(0) Replies

Country : South Africa

My late husband W/O Me Roux passed away 11/5/2015. He had 33 yes service in Saps. I am the sole beneficiary. 15 months down the line after numerous emails, telephone calls, I still get no feedback regarding my late husbands pension. Document had been missing, not stamped properly etc etc. Gepf started capturing the docs on 30/6/2016. My late husband was the only breadwinner with no life policies. I am fighting to keep up the Bond payments. The bank wants to take the car even though the...

Category : Government

(0) Replies

Country : South Africa

Goodmorning, i am extremely dissapointed with the service I got from the South African Post Office.A parcel was posted to me on the 8th July 2016 from Australia to Sandton by my older sister.so yesterday I went to Gallo Manor post office after tracking it several times I was told my parcel was stolen ,it was a Samsung galaxy s7 edge I only received the cover, apparently they said the parcel was tempered with and opened, I contacted Australian post office and they have been notified that...

Category : Government

(0) Replies

Country : South Africa

My father passed away 2012,he was till work by he pass on while he was on leave.so since then no one is willing to help my mom because all the people's ho call her speaks English,my father work for 45 yr by know my mother is struggling.0734746527 Emily Mofokeng (mom) daught (0817320342)

Category : Government

(0) Replies

Country : South Africa

I have a complain with a prepaid machine which was installed few month ago. I called Eskom on Sunday as we did not sleep the machine was bipping the whole night.Unfortunately no response from Eskom.. lunch time I called again after struglling to load the voucher their response was that they will call me..Now my electricity is off.. with no help..my mother is a pensioner at home... so what I would loke to know is that Eskom installed these pre-paid to certain people. why were they not...

Category : Government

(0) Replies

Country : South Africa

2 week's ago my friend I were physically assaulted and after getting information and reporting to the police in honeydew. The station commander instructed the investigating officer to let the people who assaulted us go. After we not being the only ones who have logged a complaint. To cut the story short. We found out that there are friends with the commander.

Category : Government

(0) Replies

Country : South Africa

I LIVE IN JOHANNESBURG SOUTH, IN DEVLAND GARDENS EXT 32, NEAR ELDORADO PARK. WE HAVE HAD NO SERVICE OF WATER FOR THE PAST 2 WEEKS NOW, WATER IS BEING DISCONNECTED FROM 5AM TO 23H00 WITH NO EXPLANATION, WHEN WE CALL THE OFFICE NOBODY KNOWS ABOUT THE INTERRUPTIONS, and NO ONE IS WILLING TO HELP WITH THE PROBLEM WE ARE FACING, I CALLED AGAIN THIS MORNING AT KLIPSPRUIT OFFICE, A GUY ANSWERED THE PHONE AND WHEN I REQUESTED TO SPEAK TO SOMEONE IN CHARGE HE HANGUP AND REFUSED TO GIVE ME HIS NAME, I...

Category : Government

(0) Replies

Country : South Africa

I have on numerous occasions called National Credit Regulator (NCR). The lady at reception will for the first time of receipt of the call answer and transfer you to a department, in this case debt review which never responds to calls and are always taken to voice mail even after attempt of calling other extensions dealing with debt review. All numbers will take you to voice mail and request one to leave a message which is never responded to. On a number of attempts again called reception, the...

Category : Government

(0) Replies

Country : South Africa

I write today with disgrace. A family member (first time mom) had to be rushed to Somerset hospital in Cape Town to give birth. Which should be the most memorable moment in a woman’s life turns out to be the opposite. Public servants are exactly that and me also working for a Government institution knows what it’s like to serve the public and you should always be courteous to others. Nurse are there to assist mothers in the maternity ward they are after all the first females whom the...

Category : Government

(0) Replies

Country : South Africa

14 July 2016 TO WHOM IT MAY CONCERN COMPLAINT REGARDING POOR SERVICES WITHIN GEPF PENSION FUND DEPARTMENT GEPF DELAYING PAYMENT ON MY DIVORCE CLAIM: REF PN 98635311 Hallo Pieter My name is Ms Itumeleng Nare; female aged 39 years, residing in Pretoria and was married to Dr Ndlondlo Msibi who was employed at Tembisa Hospital, whom I got divorced on the 21 October 2006. In June 2015, I have lodged a claim with the GEPF Pension Fund on my Ex-Husband (Respondent) Pension Fund and...

Category : Government

(0) Replies

Country : South Africa

14 July 2016 TO WHOM IT MAY CONCERN COMPLAINT REGARDING POOR SERVICES WITHIN GEPF PENSION FUND DEPARTMENT GEPF DELAYING PAYMENT ON MY DIVORCE CLAIM: REF PN 98635311 Hallo Pieter My name is Ms Itumeleng Nare, female aged 39 years, residing in Pretoria and was married to Dr Ndlondlo Msibi who was employed at Tembisa Hospital, whom I got divorced on the 21 October 2006. In June 2015, I have lodged a claim with the GEPF Pension Fund on my Ex-Husband (Respondent) Pension Fund and...

Category : Government

(0) Replies

Country : South Africa

13 July 2016 TO WHOM IT MAY CONCERN COMPLAINT REGARDING POOR SERVICES WITHIN GEPF PENSION FUND DEPARTMENT GEPF DELAYING PAYMENT ON MY DIVORCE CLAIM: REF PN 98635311 Dear Sir/Madam In June 2015, I have lodged a claim with the GEPF Pension Fund on my Ex-Husband (Respondent) Pension Fund and I was told the payment will be made within 60 DAYS, after the submission of all the necessary documentation required. On the 12 November 2015, I went to GEPF Offices to inquire about the...

Category : Government

(0) Replies

Country : South Africa

13 July 2016 TO WHOM IT MAY CONCERN COMPLAINT REGARDING POOR SERVICES WITHIN GEPF PENSION FUND DEPARTMENT GEPF DELAYING PAYMENT ON MY DIVORCE CLAIM: REF PN 98635311 Dear Sir/Madam In June 2015, I have lodged a claim with the GEPF Pension Fund on my Ex-Husband (Respondent) Pension Fund and I was told the payment will be made within 60 DAYS, after the submission of all the necessary documentation required. On the 12 November 2015, I went to GEPF Offices to inquire about the...

Category : Government

(0) Replies

Country : South Africa

13 July 2016 TO WHOM IT MAY CONCERN COMPLAINT REGARDING POOR SERVICES WITHIN GEPF PENSION FUND DEPARTMENT GEPF DELAYING PAYMENT ON MY DIVORCE CLAIM: REF PN 98635311 Dear Sir/Madam In June 2015, I have lodged a claim with the GEPF Pension Fund on my Ex-Husband (Respondent) Pension Fund and I was told the payment will be made within 60 DAYS, after the submission of all the necessary documentation required. On the 12 November 2015, I went to GEPF Offices to inquire about the...

Category : Government

(0) Replies

Country : South Africa

13 July 2016 TO WHOM IT MAY CONCERN COMPLAINT REGARDING POOR SERVICES WITHIN GEPF PENSION FUND DEPARTMENT GEPF DELAYING PAYMENT ON MY DIVORCE CLAIM: REF PN 98635311 Dear Sir/Madam In June 2015, I have lodged a claim with the GEPF Pension Fund on my Ex-Husband (Respondent) Pension Fund and I was told the payment will be made within 60 DAYS, after the submission of all the necessary documentation required. On the 12 November 2015, I went to GEPF Offices to inquire about the...

Category : Government

(0) Replies

Country : South Africa

13 July 2016 TO WHOM IT MAY CONCERN COMPLAINT REGARDING POOR SERVICES WITHIN GEPF PENSION FUND DEPARTMENT GEPF DELAYING PAYMENT ON MY DIVORCE CLAIM: REF PN 98635311 Dear Sir/Madam In June 2015, I have lodged a claim with the GEPF Pension Fund on my Ex-Husband (Respondent) Pension Fund and I was told the payment will be made within 60 DAYS, after the submission of all the necessary documentation required. On the 12 November 2015, I went to GEPF Offices to inquire about the...

Category : Government

(0) Replies

Country : South Africa

13 July 2016 TO WHOM IT MAY CONCERN COMPLAINT REGARDING POOR SERVICES WITHIN GEPF PENSION FUND DEPARTMENT GEPF DELAYING PAYMENT ON MY DIVORCE CLAIM: REF PN 98635311 Dear Sir/Madam In June 2015, I have lodged a claim with the GEPF Pension Fund on my Ex-Husband (Respondent) Pension Fund and I was told the payment will be made within 60 DAYS, after the submission of all the necessary documentation required. On the 12 November 2015, I went to GEPF Offices to inquire about the...

Category : Government

(0) Replies

Country : South Africa

13 July 2016 TO WHOM IT MAY CONCERN COMPLAINT REGARDING POOR SERVICES WITHIN GEPF PENSION FUND DEPARTMENT GEPF DELAYING PAYMENT ON MY DIVORCE CLAIM: REF PN 98635311 Dear Sir/Madam In June 2015, I have lodged a claim with the GEPF Pension Fund on my Ex-Husband (Respondent) Pension Fund and I was told the payment will be made within 60 DAYS, after the submission of all the necessary documentation required. On the 12 November 2015, I went to GEPF Offices to inquire about the...

Category : Government

(0) Replies

Country : South Africa

My SASSA pension was suspended without prior notice, on 01/06/2016. I was told that this was for review purposes and what documentation was required. I collected the necessary documentation and went to SASSA Pinetown on 27/06/2016. I was refused enry on the basis that I was late in arrival and would not be seen that day. I asked to see a manager and after explaining my difficulties was still refused any assistance. I have tried to contact SASSA directly and have been unsuccessful. I managed...

Category : Government

(0) Replies

Country : South Africa

I lodged my divorce claim on 18/12/2015 until today it is no finalised against GEPF member with pension no:97258014 and persal no:90337875.When enquiring from them I found that there was only one movement on my file since its lodgement with them. Therefore, intervene so that my claim is expedited.

Category : Government

(0) Replies

Country : South Africa

SACPCMP registration as a Professional Contract Project Manager or any other registration is a timeous effort and once all the documentations and requirements are complete and fees paid you wait 4 to 5 months for the outcome. Then the outcome is usually that you do not comply even though you completed all requirements, proven all education and certificates obtained. Thereafter the SACPCMP will inform you that you can register for an additional course with them (Obviously at a cost of...

Category : Government

(0) Replies

Country : South Africa

1346 Block G ALIWAL NORTH (Eastern Cape) 9750 06/07/2016 This is to seek an advice or assistance on the following information regarding my salary which was terminated without me knowing. I, Tyose Wilson Nkomana, working for South African Police Service to date and am reporting at work every day. I failed to comply with transfer instruction given which was never discussed with me. According to my employer was supposed to report immediately to Sterkspruit police station February...

Category : Government

(0) Replies

Country : South Africa

I have resigned from Mofolo clinic(Soweto) on 31/12/2015. I was full time employed as a doctor(Medical Officer) for 4 years. I have not received any payment towards my pension fund nor my leave days to date. When I call GEPF, I was told my documents were not sent through to them as yet. Its been 6 months going for 7 months. I am about to loose my car and house to the bank for non payment and the bank gave me until 15/07/2016 to pay the amount that I am in arrears for. PLEASE HELP! I...

Category : Government

(0) Replies

Country : South Africa