Government Complaints

13 July 2016 TO WHOM IT MAY CONCERN COMPLAINT REGARDING POOR SERVICES WITHIN GEPF PENSION FUND DEPARTMENT GEPF DELAYING PAYMENT ON MY DIVORCE CLAIM: REF PN 98635311 Dear Sir/Madam In June 2015, I have lodged a claim with the GEPF Pension Fund on my Ex-Husband (Respondent) Pension Fund and I was told the payment will be made within 60 DAYS, after the submission of all the necessary documentation required. On the 12 November 2015, I went to GEPF Offices to inquire about the...

Category : Government

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Country : South Africa

13 July 2016 TO WHOM IT MAY CONCERN COMPLAINT REGARDING POOR SERVICES WITHIN GEPF PENSION FUND DEPARTMENT GEPF DELAYING PAYMENT ON MY DIVORCE CLAIM: REF PN 98635311 Dear Sir/Madam In June 2015, I have lodged a claim with the GEPF Pension Fund on my Ex-Husband (Respondent) Pension Fund and I was told the payment will be made within 60 DAYS, after the submission of all the necessary documentation required. On the 12 November 2015, I went to GEPF Offices to inquire about the...

Category : Government

(0) Replies

Country : South Africa

My SASSA pension was suspended without prior notice, on 01/06/2016. I was told that this was for review purposes and what documentation was required. I collected the necessary documentation and went to SASSA Pinetown on 27/06/2016. I was refused enry on the basis that I was late in arrival and would not be seen that day. I asked to see a manager and after explaining my difficulties was still refused any assistance. I have tried to contact SASSA directly and have been unsuccessful. I managed...

Category : Government

(0) Replies

Country : South Africa

I lodged my divorce claim on 18/12/2015 until today it is no finalised against GEPF member with pension no:97258014 and persal no:90337875.When enquiring from them I found that there was only one movement on my file since its lodgement with them. Therefore, intervene so that my claim is expedited.

Category : Government

(0) Replies

Country : South Africa

SACPCMP registration as a Professional Contract Project Manager or any other registration is a timeous effort and once all the documentations and requirements are complete and fees paid you wait 4 to 5 months for the outcome. Then the outcome is usually that you do not comply even though you completed all requirements, proven all education and certificates obtained. Thereafter the SACPCMP will inform you that you can register for an additional course with them (Obviously at a cost of...

Category : Government

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Country : South Africa

1346 Block G ALIWAL NORTH (Eastern Cape) 9750 06/07/2016 This is to seek an advice or assistance on the following information regarding my salary which was terminated without me knowing. I, Tyose Wilson Nkomana, working for South African Police Service to date and am reporting at work every day. I failed to comply with transfer instruction given which was never discussed with me. According to my employer was supposed to report immediately to Sterkspruit police station February...

Category : Government

(0) Replies

Country : South Africa

I have resigned from Mofolo clinic(Soweto) on 31/12/2015. I was full time employed as a doctor(Medical Officer) for 4 years. I have not received any payment towards my pension fund nor my leave days to date. When I call GEPF, I was told my documents were not sent through to them as yet. Its been 6 months going for 7 months. I am about to loose my car and house to the bank for non payment and the bank gave me until 15/07/2016 to pay the amount that I am in arrears for. PLEASE HELP! I...

Category : Government

(0) Replies

Country : South Africa

I have resigned from Mofolo clinic(Soweto) on 31/12/2015 after working as a doctor(medical officer)for 4 years. It is now 6 months going for 7 months without my pension fund nor leave days been paid out. When I call GEPF offices, I was told my documents were not yet sent through by HR(Hillbrow). I am about to loose my car and house to the bank for non-payment, I am given up to the 15/07/2016 by the bank to make the payments for the amount I am in arrears for. Please HELP!

Category : Government

(0) Replies

Country : South Africa

My name is Mellia Sinxo residing in Pretoria West at 406 Ilanga Flat, Frederick street. I am working for Department of Transport and am a widow. I am also receiving widow allowance FROM pensions every first of the month. Sometime in 2012/2013 I have received R206 000, 65 000 from pensions which they call services according to SANDF from my late husband Ayanda Sinxo. According to SARS the money was not taxed and I must pay R25000 from my pocket. I tried to communicate with pensions they...

Category : Government

(0) Replies

Country : South Africa

Ek woon in Kenmare Krugersdorp en is afhanklik van posleweraars by my huis. Die diens is swak en pateties. Hier lewer 'n man af wat net geld wil leen en as jy die man nie geld leen nie, kry jy nie pos nie. Ek woon in Elphinstraat, Kenmare. Om u te help, gee ek die volgende ware feite aan u en is bereid om 'n verklaring af te lê. Ons begin by Maart 2016: 7 en 18 Maart is hier pos afgelewer. Die volgende aflewering was as volg: rapporteer by "Kitty" dat ek geen pos kry nie op 7 April....

Category : Government

(0) Replies

Country : South Africa

Only 1 area for eye testing the employees dragging their feet.cutting the line before 11am there's no one citizens can complained to its chaos and its the traffic department working since hammanskraal is not working yet service delivery so poor.

Category : Government

(0) Replies

Country : South Africa

I made an appointment to come to the court on the 13 of June I started at the reception by the lady called Sanele she was very arrogant she just told me to go to room 241 I found two ladies n thy asked me course there's 2 of them which one do I want with an attitude I told them I was send in that room the other one stood up n left me with the other one she shouted then send me to another room 257where I was told to open up a file there I was told thy r closed @ 10 I was surprised I went back...

Category : Government

(0) Replies

Country : South Africa

On the 3rd of June - Saturday, 2016, I reported my municipal drains that are blocked. I received a reference number and was told that it would be attended to. I have never previously had any problems with a call-out. By Monday the 6th no one had yet arrived. I then, again called and was reassured that a plumber had been allocated. Alas, by Thursday the 9th the drains have still not been attended to. On my next call I was given an alternative number to call and was told the first...

Category : Government

(0) Replies

Country : South Africa

My work took paye from my salary every month. I went to sars but they said nothing is paid in. I asked for irp5 but nothing.

Category : Government

(0) Replies

Country : South Africa

I sent in my claim to psspf on 29 march. They said 8 weeks. Now it is 12 weeks and i cant get an answer to say what is goiing on or how long still. I need that money.

Category : Government

(0) Replies

Country : South Africa

I applied for my daughter unabridged birth certificate on 22.02.2016 at Randburg Home Affairs office and it is still not ready. I have phoned every single contact number given on the website NO ONE ANSWERS for the past week. I have to travel out of the country next month. Very disappointing

Category : Government

(0) Replies

Country : South Africa

Registered POST OFFICE Send a parcel at post office .Paid them R106,00 to be send to Scotland .Phone them said it left the Country on 18 may and was in Scotland on 21 may ,i must phone Scotland .I did phone according to their RECORDS no parcel with that tracking no ever arrived.So please their tracking in South Africa means nothing they can tell you any BULL The parcel cost me ten times more.Than that R106

Category : Government

(0) Replies

Country : South Africa

I live in Durban and own a property in Johannesburg. I have been battling with the City Council for years - their emails are never responded to and their phones via call centre - one goes from pillar to post eventually the lines go dead - The staff never give their correct names. Is there any way around this - emails sent to this address [email protected] never gets responded to example I wrote to them many times to change my email address - it just gets ignored. Is there...

Category : Government

(0) Replies

Country : South Africa

hi I am an employee at the Amazing Grace Childrens Home and the home uses the local clinic which is Eikenhof Clinic we always have bad encounters with the staff in the above mentioned institution. they dont care at all about patients we have children that gets sick here and e cannot afford private institutions please look into this matter as it has occured many times iam complaining on behalf of all the staff of Amazing Grace. hope you will help us in this regard

Category : Government

(0) Replies

Country : South Africa

Rustenburg Traffick department ,

Category : Government

(0) Replies

Country : South Africa

my brother was stabbed by other mentally person by tile .we dont mind that but the hospital did not care .they never calls us we just found out from other Nurses because she knew my mother and secondly why the tile was loose whilst the know they are dealing with mentally people.And they never told us what happened on that night who worked that day .its not the first scar that his having if you can go to his file we will find out so many thing that they are hiding.other thing they do not have...

Category : Government

(0) Replies

Country : South Africa

Purchase under false marketing

Category : Government

(1) Replies

Country : South Africa

I was hi-jacked on 27/10/2015 in the evening at Olievenhoutborsch ( Centurion ) while I was shaving my hair at a salon,managed to be at the police station approx. 15min after the hi-jacking,reported the matter, was told the are procedures to follow before circulating the vehicle...about 30minutes later it was circulated,was there for a further 2hrs while they obtaining the statement, its been days and I have confirmation that there is no investigation officer allocated to my case as...

Category : Government

(0) Replies

Country : South Africa

I am very dissapointed in sars. They chose me for audit. Today I was their on my 3 time of submitting supporting docs. On my question on why they tell me straightforward what docs I should bring now everything they contact me only for a single item. Whats up with that. when I ask when will pay me out they don't have a answer.poor service poor really poor poor . Maybe they want my money never I will fight for it.

Category : Government

(0) Replies

Country : South Africa

I had visited the clinic on Thursday the 09/07/2015 to collect contraceptive pill like always. We are told not to come on Friday's. it was just 4 ladies including myself that waited over two hours and was not attended to. When I asked the sister what was the delay because generally family planning goes fast, she stated that there are short nurses (note there were extra staff that day from Lungile Nursing School) and one nurse is attending to kids vaccines and family planning. I explained to...

Category : Government

(0) Replies

Country : South Africa

My Telkom landline has been out of order for 2 weeks, sent an email more than a week ago and went to Telkom office to log a claim, got an sms from them, fault 123CNK030715 last week, and nothing has been done since. I just want the service that I am paying for please

Category : Government

(0) Replies

Country : South Africa

I took the loan of R50000 with the bridge finance and they handed me over to nadia scheepers and garnished me for R765 for six months and they breah after two month they started again for six month and they break again took R432 this month,why are they taking so much money.Nadia Scheepers is ripping me off,I want to be refunded as they are now charging me 3 times of what I owed the bridge finance.

Category : Government

(2) Replies

Country : South Africa

Have resigned from duty after 25years of service.Since November 2014 to date no documents processed and forwarded to the relevant pension fund for payment by Sebokeng hospital HR department. People retire and stay for more than a year without due payments and some of them are deceased without getting their payments. The Sebokeng hospital HR office entrust only one person for processing benefits of all employees and it takes years for that person to finalise one (1) exit paperwork and payout....

Category : Government

(0) Replies

Country : South Africa

I am greatly offended as eskom claims they are in co trol of the situation but however notifying good customers so as to unplugg appliances and avoid dead units. "very angry"

Category : Government

(0) Replies

Country : South Africa

My friend was injured on duty more than three years ago. IOD was opened but to date not resolved as yet. Last year the Dr who performed surgery on he's back was supposed to attend a hearing, however the Department issued summons for the Dr to appear and give statement and explanation, 3 days before the hearing!! When the Dr did not show, my friend was told that he must summons the Dr!! HOW THE HELL!!!..... We have been contacting them since start January to inquire as to the new hearing...

Category : Government

(0) Replies

Country : South Africa

ON 2/12/2014 AN EMAIL LETTER THAT APPROVED PAYMENT FOR FOOT CORRECTORS FOR LCJ SWART, MEMBER 000046304 WAS RECEIVED BY PROVIDER M PISTORIUS. AFTER NUMEROUS CALLS SINCE THEN TO GEMS ACCOUNT IS STILL NOT PAID. ON 25/11/2014 14 DAYS AFTER SERVICE DATE THEY HAVE DECIDED TO PAY ONLY R70.10. THE PROVIDER CONSULTED THEM ALL THE TIME AFTER SERVICE DATE TO TRY AND SORT IT OUT.

Category : Government

(0) Replies

Country : South Africa

On 25 September 2014 between 03:15 and 03:45 the two police officers driving BRB 323 GP illegally stopped my nephew on crn. Bangor and Ring Road Crown Garden. They illegally searched the vehicle. Even when they did not find any sufficient cause they still tried to arrest them. I told them if they arrest them and nothing is found I will take legal action against them. The officer got very aggressive and tried to antagonize me. I proceeded to take his registration number and went inside.

Category : Government

(0) Replies

Country : South Africa

I came to Durban testing ground at Rossburgh to book my license. Apparently there is absolutely no one to assist me in booking a date as a Mr Bhengu only can. He has no replacement, there is no number to call, he might be back in four days but that is not certain. There is no manager or supervisor that can help. My learners expires in 8 days and there is nothing anyone in the whole department can do to help. Even if I come in four days helping me is not certain. I could not believe the way I...

Category : Government

(0) Replies

Country : South Africa

Good day , 2011 I went to Mfiba offices at johannesburg to apply for surplus we, I was given forms to fill in and submit after a few months I went to check how far my application is but they told they still looking for the file and they will and they still have to investigate where the file is but untill today I am still told the same thing I go to the offices every after 6 months to check butthey still tell me the same old story they still waiting for my file and to investigate how far is my...

Category : Government

(0) Replies

Country : South Africa

The Companies and Interllectual Property Commission is failling to send me my company documents, I have followed all processes that were required of me and paid all fees required, but i haven't received the documents and its been three days now, their service is appaulling, as it affects my businesses ability to function at it optimum.

Category : Government

(0) Replies

Country : South Africa

hI Peter can you please help im waiting for UIF cash more than a week now no one phone or update me about whats happen even when you go there they always ofline can you please help about the service is so slowly in Sandton department of labour no one make follow up

Category : Government

(0) Replies

Country : South Africa

was wit my sister today at this clinic i have never in my life had such bad service she had a killer headache even courses her eyes 2 swell yoooh i couldnt see the ladies name but got the surname Mabuza at Nkalweni clinic shame what a rude woman..

Category : Government

(0) Replies

Country : South Africa

Very rude man at sassa germiston, cubicle 3, throws lady (82 years) papers on floor because he couldn't read doctor's handwriting. Get rid of this rubbish.

Category : Government

(0) Replies

Country : South Africa

The guy at sassa germiston (9/07/2014) at cubicle 3 should not deal with the public at all. In fact, I think he shouldn't even deal with animals. He is extremely rude and doesn't have respect for ANYONE. I wonder how he treats his family.

Category : Government

(0) Replies

Country : South Africa

THE LADY BY THE NAME OF MARY IS VERY RUDE AND UNPROFESSIONAL.SHE SHOUTS AT LEARNERS DRIVING LICENCE APPLICANTS WHEN DOING EYE TESTS.ACTUALLY THAT STATION IS VERY CORRUPT AND NEED A VERY SERIOUS ATTENTION.SHE DOESN'T WANT PEOPLE TO DO EYE TESTS INSTEAD SHE WANT BRIBE FROM DRIVING SCHOOL TEACHERS FOR THE APPLICANT TO PASS EYE TEST.CORRUPTION IS TAKING PLACE THERE AND THEY SEEM TO ENJOY THEIR SICK SERVICE.

Category : Government

(0) Replies

Country : South Africa

I resigned from the South African Police Service 30 June 2012 ( was my last day). Too date I have not received my money from the government employee pension fund. I have made many attempts to contact the head office and the senior managers from the division that I worked in at the SAPS and I get incoherent feedback. Last year August ( 1 and half years after I resigned) I was informed that the temporary incapacity leave that was applied for October 2011 to January 2012 was not approved as...

Category : Government

(0) Replies

Country : South Africa

My car was wronfully circulated as a stolen car by akasia police station case number cas743/4/2013 and I have been getting no complience from the station involved. I have made numerous trips and calls to the station from january till date I haven't received anay help my car is still on stolen status. thanks regards Zamokwakhe Mngomezulu

Category : Government

(0) Replies

Country : South Africa

Sanral Etoll system is totally useless.Their call centres, phone and walk in centre agents are totally useless. In trying to do the right thing I allowed this Sanral etoll system cause me so much grieve. I did the right thing and got an Etag - went online and done payment just to be met with a timeout. This was durng the checking-out using the etoll payment system - by the way the phone agents dont have a clue how this works.The system is totally broken. I then found out they actually took...

Category : Government

(0) Replies

Country : South Africa

Hi, peter Im writing this on behalf of my husband he went for his code 14 drivers license in bloemfontein on 2014-04-09 he was born with one hand but never had an artificial limb so on his code 8 liscense ther is no restriction! When he went for his code 14 the department of traffic had a story that he cant go for his code 14 because of the one hand, after going to "court" on the premmisses of the traffic department they found it al in order for him to go for his code 14 drivers test, he...

Category : Government

(0) Replies

Country : South Africa

THE LADY BY THENAME OF MARCIA SEKU/MAKU TREATED ME BADLY BY INSULTING ME INFRONT OF ALL THE WAITING PEOPLE WHO CAME TO DO EYE TEST AT THE STATION. SHE DIDNT GIVE ME INSTRUCTION OF THE PROCESS SHE WAS GOING TO TAKE, SHE HURSHLY TOLD ME TO TAKE OFF MY GLASSES AND THE CAP I WAS WAERING, SHE FAILED TO PREPARE ME THAT SHE WAS GOING TO TAKE ME A PICTURE FOR MY LICENCE, THE PICTURE IS LOOKING BAD AS IT IS.MY CONCERN IS THAT SHE CONTINUED TO SHOUT AT ME INFRONT OF OTHER PEOPLE AND BE-LITTLED ME WHILE...

Category : Government

(0) Replies

Country : South Africa

municipality over charging for electrical usage, meters not read but amounts estimated, , electrical usage double charged, bad service by municipality , unfairly and unjustly treated, corruption and racism

Category : Government

(0) Replies

Country : South Africa

Hi I work for Eskom Majuba power-station, they recently posted a bulletin where by we no longer are allowed to use motorcycles for home-work-home transport and neither on site, this has never been an issue. i only have a motorcycle and no other cars, now other colleagues and myself need to try and make arrangements to get to work. Can they/are they allowed to implement this?? what can we do?? this is not a national thing, just our station. Please advise, attached is a copy of the bulletin

Category : Government

(0) Replies

Country : South Africa

I went to licencing department on the 30th/04/2014 to collect my licence at Florida licence department and 2 days later I noticed that the gender was incorrect,it says I am a male instead of female .I went again on the 9th /05/2014 to fix it .The lady that was assisting her 1st question was why I am coming now whos is suppose to look for my file?and she said (ketlo motena ka Friday)getting to her nerves on a Friday with an attitude and I asked why is she speaking to me like i am a child she...

Category : Government

(0) Replies

Country : South Africa

case number 129690154 15-03-2014 got penalty deduction of 5000 frm sars for late return of my irp5's bt later submitted dm wt my reasons of late returning......they told me nd gave me a statement showing an amount of 7806.27 wch they owe me....nw they telling me they dnt see my money on their system nd is nt deposited either in my bank account....the branch mananger promised to call me last wed to tell me wn m I getting my money......m still waitng for her call evn nw.

Category : Government

(0) Replies

Country : South Africa

I went to the department of labour Bellvile Cape Town not for the 1st time today, after I stood on the line for more than 3 hours I was told even before I could get to the consultant to leave and come back next month for my UIF claim application is not even processed. A claim that I finally submitted after being turned back by the same office because they couldn’t assist me with their shot staff early last month(March), again today, we were told our claims are not processed because of shot...

Category : Government

(0) Replies

Country : South Africa