Home Improvement Complaints

I took my L shaped leather couch for repairs on the 1st of February. I paid an amount of R17000. They promised to do an excellent job and to deliver within 3 weeks. However they only delivered on the 15 of March and unfortunately the couches were poor quality. I complained and they came to fetch them on the 10th of April. Until today the 27th of July I still haven't received them. I have been phoning, sending whatsapp messages and I don't know how many times I have been going to the shop....

Category : Home Improvement

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Country : South Africa

I was approved by House and Home for purchase of TV and Play station,which when i signed for the Contract the Lady told me that my first installment will be on the 23rd of July 2017 only by Surprise i got calls and sms's to say i was owing because my first payment was due on the 1st, For the whole month of July receiving endless calls from them and explaining the same thing and we confirmed with the consultant that assisted us that i would pay on the 23rd which was this passed Sunday. Again i...

Category : Home Improvement

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Country : South Africa

a month ago i went to 5 star furnishers in pta north to do a laybye,then today when when i went to them to get my refund they refuse to give my money back.i paid 1000k for the bunkbeds and fortunately i found them somewere cheaper.the manager there is very rude and he uses k words when he talks to customers.please sort this out for me i want my refund. i have been buying lot of thongs from them and thats how they should treat me.i dont want anything to do with that store,they must just give...

Category : Home Improvement

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Country : South Africa

I enlisted the services of VP Electronics and Home Improvements (referred to me by Carl of Builders Warehouse Boksburg) to complete kitchen and bedroom cupboards. The owner Vikesh Piyarlall (cell No. 083 235 2530) came out and gave a quote. I accepted the quote and he wanted a 70% deposit which I paid. He spent a day and a half doing the work and promised to return the following week. He called thereafter and advised that his machine was broken and he would only be able to complete after two...

Category : Home Improvement

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Country : South Africa

Hi Peter, My mother bought a Trimtech 2400w electrical lawnmower and weed eater on special from Game stores in Kolonade on 13 Sept 2016. On 08.03.17 she went back both the devices is giving problems, the weed eater has no power whatsoever. Game insisted on repairing them (still under warranty) but at a price. She had to pay R300 for repairs. Again while this products is suppose to carry a 12month warranty and its been six months since her purchase. She is a 64 year old pensioner and she as...

Category : Home Improvement

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Country : South Africa

Was promised by above company to rectify/repair faults and was promised to come on a Saturday. I took time off work and they did not pitch up. They made all sorts of excuses and even used vulgar languages on me. They were paid for this cupboard job in full but did not honour their guarantee of 2 years especially adhering to the snag list. i was also supposed to give them further work in 2 months time but these repairs were urgent which they acknowledged was their workmanship and cheap roller...

Category : Home Improvement

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Country : South Africa

Sharon Burmeister / Rossouw does not just deliver bad service, she does not deliver at all. We paid her the full amount she requested to upholster a lounge suite for us in March 2017. We still have not received our lounge suite and she refuses to return the money we paid. We have tried to contact her numerous times with one excuse and one promise after another. She now refuses to take my calls. The address she advertises is false. Please stay away from this women. She is a fraudster...

Category : Home Improvement

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Country : South Africa

I received a quote on the 19th of May 2017 , paid on the 26th May 2017 and i'm still waiting for the bed . Ive called Deco furn several times , i've been to the store 4 times and i still don't have a bed. 1stly , the sales rep told me once the amount reflects in they account it will get delivered then it was they don't stock then they will have to order the bed and now the story is 14 days . Who the hell would buy a bed and wait 21days for . And what pisses me off is that no one says anything...

Category : Home Improvement

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Country : South Africa

Dear Olivia, I am going out of my nature to complain today, but I think this something you should forward to management! I wrote to you on the 16th of May 2017 regarding a complaint about my titanic couch. I have attached the complaint below. Since then I have not received any help from you nor Coricraft. No interest was shown in helping a customer. Empty promises were made when I phoned, enquiring for an update. I have called a number of times asking, when can someone pick up the...

Category : Home Improvement

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Country : South Africa

When we visited your store (Boksburg) on the 21st March 2017, we have exhausted all other searchings for a desired lounge suit at other retail stores. We were very excited when we entered your store and started looking around due to the general layout and presentation of the products on offer. We were also promptly attended to by Sindiswa Ndlazi who showed us the big variety of lounge suits in the showroom. We particularly favoured the suite we selected due to the look, feel, quality of...

Category : Home Improvement

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Country : South Africa

I went to Bradlows on 02/09/2015 looking to purchase a leather lounge suit sale's representative then showed me an Alladin lounge suit costing R 32400.95 which I paid in cash.On the 02/10/2015 they started peeling off the seat as we'll as their structure started to be loose,immediately I informed them they took them away for repair after few months they return them fixed.Again in 2017/02 they stared to peel off when I notify them they took them away,now the problem is I no longer want them I...

Category : Home Improvement

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Country : South Africa

BE WARNED STAY AWAY FROM I FLOORS - 011 823 1023, THEIR WORKMANSHIP IS ABSOLUTELY DISGUSTING

Category : Home Improvement

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Country : South Africa

I would just like to warn people to stay away from I- FLOORS, TEL NO 011-823-1023, the service is absolutely appalling and the workmanship even worse, and when you complain that something is not right you get attitude from the owner BENJAMIN, so please be warned, stay away, and if there is a problem everyone else gets blamed except them, its always the supplier or the stock has not arrived or whatever, I had my floor done by them in October 2016, and it has taken seven months for them to try...

Category : Home Improvement

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Country : South Africa

I advised the store manager that i needed a shower hose for a cobra bath mixer. He advised that a universal fitting from Hansgrofe was an ideal replacement and was much superior to all previous cobra fittings. On installation water kept gushing from the connection. I tightened further by hand to no avail. Due to the screwing mechanism being conical, i covered it with a cloth and tightened further with a water pump plier. However water continued to seep out. This tightening resulted in the...

Category : Home Improvement

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Country : South Africa

I bought a 3 piece set of TV set and a matching coffee table from Rochester in Boksburg on the 18th of March 2017,i paid cash for the goods. On the 20th a coffee table and a glass cabinet was delivered and the rest of the outstanding items were returned back because they were damaged. I have since been waiting for the items to be delivered but to no avail. I have spoken to the branch manager and the head office but no one is able to help me. I have decided to sign a Refund form, still no one...

Category : Home Improvement

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Country : South Africa

I ordered lounge suite covers in August2016. they didn't fit well then I returned to them and Homechoice confirmed receiving them back. now Home choice has put my name on ITC as a bad payer, wherever I go I'm told that I'm in arrears of R1634.00. and I don't owe these people. please help

Category : Home Improvement

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Country : South Africa

Deon from Online Maintenance Service came to install a new automated garage door on the 23rd of March. Saying the old one couldn't be fixed. R 8 000 later it was installed and working... but a week later it got stuck every time one wants to close it. Now it gets stuck 3 times whilst trying to close it. I've phoned several times. Every day it's the same story. Deon will come the next day to fix it. We'll set up a time, I will even take a day off. It's more than a month later...and yet he...

Category : Home Improvement

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Country : South Africa

Had a bad Experience at House and homes in Pavilion Durban, Went in to cancel my purchase because I paid for a new Fridge but had no stock and was offered a demo one, at the same price, They refused to do the reversal on my credit card, I had with me my original I D and credit card and a copy of the receipts and the Admin supervisor (Alicia) was very arrogant to us including the sales person (Danny pillay) Date: 08/05/2017 Name: Suren Pahlad Cell 0825609522

Category : Home Improvement

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Country : South Africa

I have had a Mastercare service contract for a number of years. Last year my fridge stopped working and it took them nearly 3 months to fix it. This was only after I went onto Hellopeter. This year the same fridge has stopped working. They came and told me it needs a new part, a month later I am still waiting to get the fridge up and running. Luckily i have another fridge otherwise i would have been without a fridge/ freezer for this length of time. This is extremely poor service and is...

Category : Home Improvement

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Country : South Africa

I bought an expensive Whirlpool gas stove. Now time to service and repair and there are no spares available as they are discontinued. How can Whirlpool discontinue their stove spares ? I especially bought an expensive stove to last me for years.

Category : Home Improvement

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Country : South Africa

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