Insurance Complaints

Legal Wise do not supply feed back on urgent matters but i have to pay R200.00 per month

Category : Insurance

(0) Replies

Country : South Africa

My phone has been sent back and forth since MAY 2017 between J-CELL and me which is the supplier doing the repairs. Their technicians have not been able to fix it, each time it was returned to me same problems persisted. Now its end August I am still without it and monthly I pay its insurance premium. Zantelle is an agent I am in contact with whom has been useless, incompetent an full of dumb excuses. Lacks communication and treats me like she is doing me a favor. At some point when they...

Category : Insurance

(1) Replies

Country : South Africa

I CANCELLED MY CONTRACT UPGRADE WITH VODACOM IN DECEMBER 2016 BUT CELLSURE IS STILL CHARGING ME INSURANCE FOR THE HEADSET THAT I DID NOT TAKE FROM VODACOM AND THEIR STAFF IS VERY RUDE ON THE PHONE TELLING ME THEY CANNOT TRUST ME AND THEY ARE NOT WILLING TO CONFIRM WITH VODACOM THAT I RETURNED THE HANDSET BECAUSE THEY WILL HAVE TO PAY ME BACK FOR THE PAST PLUS 8 MONTHS OF CHARGING ME FOR NOTHING. I AM VERY DISAPPOINTED BECAUSE I DID NOT EVEN SIGN ANY DOCUMENTS WITH THEM AND NEVER RECEIVED ANY...

Category : Insurance

(0) Replies

Country : South Africa

I pay for my car insurance 800 each and every month BT when I claim to fix my car in the company they refuse to fix it I was trying to claim since 2015 to fix back bumper they told me to fix my self cos I will pay much money for access. And this year I trying to claim front bumper they didn't respond plz help Peter my number 0731282466.

Category : Insurance

(1) Replies

Country : South Africa

First of all, my premium has gone up twice in the past month or so. This I don't understand, and I will go through my records just in case I am mistaken. However, by end of today I would have started looking for another insurance. I got stuck in the middle of nowhere in the dark, because I had a burst tyre. A few times, whoever was on the other side of the phone didn't greet when picking up the phone. Secondly, after explaining the state I was in and what the problem was, I did not...

Category : Insurance

(1) Replies

Country : South Africa

An employee of Miway insurance by the name of Didi Mogashane deliberately sent the wrong banking details to ssnlam for my pension pay out which she had confirmed that it will reflect in august , it has been brought to my attention only after i had to follow up wen she did not even care to call m on Friday as she promised to tell me that she actually sent the wrong details and she does not even show up for work on Monday to tel me what a mess she has done of things, NOW i have to wait again...

Category : Insurance

(1) Replies

Country : South Africa

i took out 5 policys from sanlamsky that the person who sold me the policys added 6 more whitout my concent i do have proof of the policys i contact sanlamsky to cancel all the policys but nothing happend and they dont want to refund me they still deduct money from my account please help

Category : Insurance

(1) Replies

Country : South Africa

I have been trying to get my RA payout. But they can't do a simple thing like change my bank details. I have sent my bank details to personal to just about everyone at Liberty and still they keep calling to say that the bank reversed the payment. WTF must I di to get through to these people. Do u have to post my details on a billboard outside their head office?

Category : Insurance

(1) Replies

Country : South Africa

I was adding more members to my policy by sending forms and they were sent back to me stating that i should sign next to the corrections i made which i did, i sent them back. after i was surprised that the policy debited the same amount as before i added the new members which brought it to my attention that the new members were not added. so today i received an sms saying that the kindly cant capture my application due to not selecting the debit date. i then called and spoke to Poloko...

Category : Insurance

(1) Replies

Country : South Africa

I contacted credit gain asking for the quote ,put in all my details on their website . nobody ever contacted me I never even signed any documents from them but they were rude and unfairly enough to debit my money from my account. called them to stop the debt orders they send me an sms saying my name "is now at Risk ,which could potentially lead to IDENTITY THEFT or FRAUD" and I am expected to be worried and come running to them with the money I don't have!? they should call me and answer all...

Category : Insurance

(1) Replies

Country : South Africa

I joined Pep funeral cover in April 2009 paying R59.99 every month to date. In some months I was paying ahead by one or two months in advance,then in 2014 I called in October to add my new born baby to the insurance. I gave gentleman p was speaking to my baby's name and surname then I requested to change my contact numbers. He told me tgat I'm owing one month quickly I went to Pep to pay. On the 04th of August 2017 I called the insurance on 0860 737 777 just to check by how many moths I am in...

Category : Insurance

(1) Replies

Country : South Africa

I dont recommend fpr savings of anykind not trustworthyI resigned from liberty and cashed in my pension tjey said I owe Sars they will sub,itt the money I owe tp Sars ,inus form my pension and now these year when I went to Sars im owing moee than even the amount becuase of intrest mind you I asked them the statement confirming payment and IRP5s they said I must submit the stop order they were given by Sars. when I cashed in my ither savings Sars took the money and said they paying back and...

Category : Insurance

(1) Replies

Country : South Africa

I've had insurance with MTN for four years now and never missed a payment. Only after making a claim it became clear that mtn is not honest at all. I made a claim on Monday on my iPhone 5 and The insurance contacted me that they need additional info to process the claims. Mainly the proof of insurance. I contacted the mtn store and they sent me an invoice that showed that an amount of R145 has been deducted from myself since 2014 and I'm covered for an amount of R15000. However the insurance...

Category : Insurance

(1) Replies

Country : South Africa

I'm a policy holder with Affinity, I was involved in an accident on the 12th August and I called immediately to report. 4 days later I called to find out why have I not received any communication from them only to be told they don't have it registered on their system. I then registered the claim and submitted all documentation its been over a week and still no feedback. I have sent emails left messages and still no joy.

Category : Insurance

(1) Replies

Country : South Africa

Good Service my husband was involved in an accident on the 17th of August 2017, I called king price to inform them about the accident, I was assisted by IVAN MOLEFE, from the minute I spoke to him, he gave me his good service, he even called my husband to ask where the accident was, he called me every day to inform me about the process of my claim. Today he called to him me that my claim was approved. he put a smile on my face. thank you very much for your help and service,indeed with...

Category : Insurance

(0) Replies

Country : South Africa

I'm insurred with smart insurrance for small dents and scratches on the car since 2012 of which i was not aware of until last month. Now when i want to claim,I'm told that i have made the same claim on 2012 of which i know nothing about. The lady said she will send me the pics of my claim and still waiting even now. Smart inssurance are croocks and don't wanna pay the claims of their costumers

Category : Insurance

(1) Replies

Country : South Africa

i joined SA Underwriters almost two months ago through an agency. I went through the entire application process when they called etc. I was asked about my claims history and supplied the information to the best of my ability to recall any and all claims. About 3 weeks ago i had a fender bender and the person I bumped into have no damage but I did. I sustained damage to my number plate, bumper, grille, bonnet and windscreen. I submit the claim with the necessary documentation. It takes a week...

Category : Insurance

(1) Replies

Country : South Africa

My tracking no is 747632 I have a contract phone with Cellc which is insured by their C surance insurance.i lost my phone in April 2017..i made a claim to the insurance they never responded to me for 5 months..i tried to communicate via Emails and calls they never responded by they busy deducting money from my account everymonth...Last week i went to Cell C branch and they told me the insurance rejected my claim without even communicating with me in any way.. They did not even give a valid...

Category : Insurance

(1) Replies

Country : South Africa

i am an iwyze policy holder, was involved in an accident with someone who doesnt have a driver licence and his car was didnt have a valid disc. the claim consultant regected my claim. and his reason was i admitted consuming alcohol of wich no blood was drawn from me. my car is a write off. iwyze is a total rip off

Category : Insurance

(0) Replies

Country : South Africa

After claim issues after so many years of paying they send me a letter saying policy cancelled...No details no information. Took my money for so many years..very bad setvice

Category : Insurance

(1) Replies

Country : South Africa

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