Internet Services Complaints

We almost have no Vodacom signal in MONTANA PRETORIA -Especially between Zambesi and Sixth Street. This is about two blocks away from the Kolonnade Shopping Centre This area is densely populated. The townhousecomplex where I am the Manager comprises 285 units. It is beyond comparison that this area has a signal that varies between o and 1 out of 10 Cell phones are for all practical purposes impossible to use and internet and email signalstreng varies from 0 to 1 out of 10! Please attend

Category : Internet Services

(0) Replies

Country : South Africa

I recently have noticed that vodacom has weak network , and I don't know why some peoples network is so fast , and other's network is extremely slow. Cause I was one of those people with very fast network , now I have to wait about half an hour to download a 5MB song. This is not cool

Category : Internet Services

(3) Replies

Country : South Africa

I ordered items on the 9th of April which should have been delivered on the 23rd. I got and email stating it will be delivered on the 24th. On the 24th I received no communication and called in and talked to sales consultant. He said that he will investigate and come back to me. On the 29th still nothing I called in again and spoke to another consultant that said nothing was done yet and that she needs to investigate. She said she will phone me back. No one phoned me back. I called again on...

Category : Internet Services

(0) Replies

Country : South Africa

Do not sign any Interface Media contract! Be warned - our Google ranking weakened the minute we started paying them R5700 a month to achieve the opposite effect - we cut the purse strings, then Debbie Nell of Incubeta Holding, ata Interface Media/Holdings, had me blacklisted at TransUnion ITC after allowing me only THREE (3) days to respond to their latest letter of demand - this demand received by email at 16h01 on Friday 20th December 2013!!! They took this drastic step knowing that our...

Category : Internet Services

(4) Replies

Country : South Africa

This network is really a disappointment. I have a 3G plus phone but i hardly ever get a 3G signal

Category : Internet Services

(0) Replies

Country : South Africa

Before choosing AfriHost beware!!!! They claim to manage your ADS but the moment you experience issues with your line it is a Telkom issue and out of their control or influence. We have been without ADS since 10 March 2014. We have been actively reporting & begging for assistance from AfriHost to address the issue they have apparently no relationship or influence on Telkom why bother having AfriHost manage your line then here is a snippet from a managers response to me after we pay more than...

Category : Internet Services

(2) Replies

Country : South Africa

We have put in n order for a Standalone account with Telkom for Mr Silberberg, Tulbagh, after cancelling our internet service with Telkom on the 14th Feb 2014, to be active as of 14th March 2014. The agent who handled our cancellation and order, told us that it take only about an hour to create the standalone account. Mr Silberberg accepted the pricing for the account, R16 per month, and the agent told us that our order has been registered and it will be done without any problems. For the...

Category : Internet Services

(0) Replies

Country : South Africa

Good day. My name is Mrs U Hanuman i've tried calling 10210 to ask one of the consultant to assit me on how i can apply for a adsl line i tried calling the telkom call center about 5 times i waited about 15 mins on each call only to be cut of 5 times WHY.I know it a free call when using a telkom line. What i want to know is why was no consultant available to assit me. i spent about an hour on the phone. I am very dissopointed in your answering service.

Category : Internet Services

(0) Replies

Country : South Africa

The people who run the www.sagamer.co.za forum are completely unprofessional, and the people on the forum are the rudest bunch of people I have encountered in my life. The forum rules clearly state that you are not allowed to insult or harass other forum members, and yet throughout my entire time on the forum I have been continuously insulted and harassed by other forum members while the administrators/moderators of the forum do absolutely nothing about it. People start fights and flame...

Category : Internet Services

(0) Replies

Country : South Africa

I have a reference number from mtn together with a promise that they will sort out the signal strength problem I have at my house. This complaint was laid with mtn a month ago and I am still waiting to hear from them!?!? A month ago mtn promised to accelerate my problem to their technical division. Almost 5 weeks later now and various attempts to contact them later, and I am still waiting?! This shocking service despite me having SEVEN numbers/contracts with mtn ?! They are clearly not...

Category : Internet Services

(0) Replies

Country : South Africa

On Friday morning the 14th February burglars broke into our home at 2 in the morning and stole my laptop amongst other articles. My laptop, cell and tablet are on contract with Vodacom, of whom I have been a loyal customer for the past 5 years. When I tried to submit a claim for my laptop to be replaced bad do a slim swop I was told that there are no insurance on my laptop, tablet or cell, which is totally unacceptable because I never at any stage cancelled the insurance, and as far as I was...

Category : Internet Services

(0) Replies

Country : South Africa

My daughter went overseas to Thailand, NO ONE requested that international roaming be put on, she whatappsed me a few times, BUT PUT HER PHONE OFF, the call cut off limit is R1000.00 on this account, but was NOT implimented. The bill is now R23,000.00. I have queried it with Nashua Mobile who say its correct I must just pay.

Category : Internet Services

(0) Replies

Country : South Africa

Good day I am extremely displeased in the manner and level of professionalism adhered by your organization and especially one of your consultants.I can not express what pain and unpleasant experience my dealings with your organization been,to say its not what I expected from your company. As an seller,I made an sell B1001451011,however after an couple of days the buyer expressed his dissatisfication a1001562879.Vuyiswa Magadla contacted me to confirm,and process return,I advised my...

Category : Internet Services

(0) Replies

Country : South Africa

Very bad internet receptions.In cato ridge natal, kzn.alot of time we battle to get a conection. This has been going on for over four years now.always told its our cell phones. We have six differant devices here,they all haveing the same problem. If vodacom and mtn cant provide a better signal here.Surely we should them pay half price for our data bundles. OR AS A SERVICE PROVIDER GIVE US A BETTER SIGNAL OUT HERE.

Category : Internet Services

(0) Replies

Country : South Africa

Very bad internet receptions.In cato ridge natal, kzn.alot of time we battle to get a conection. This has been going on for over four years now.always told its our cell phones. We have six differant devices here,they all haveing the same problem. If vodacom and mtn cant provide a better signal here.Surely we should them pay half price for our data bundles. OR AS A SERVICE PROVIDER GIVE US A BETTER SIGNAL OUT HERE.

Category : Internet Services

(0) Replies

Country : South Africa

We placed an order with Netflorist on Tuesday the 10th of December 2013, the parcel was to be delivered on the 11th of December 2013. However our parcel was only delivered on the 18th of December, this being 8 days after we placed our order. I queried this with Netflorist and got an response same day, explaining they are waiting on feedback from their courier company. I have sent them two more emails since their reply and no feedback has been recieved from NetFlorist. This to me is...

Category : Internet Services

(0) Replies

Country : South Africa

Vodacom is deducting money on behalf of a third party from my Vodacom Contract Account for 4 months now. On enquiry they informed me that it is for Content services rendered by Waspa for graphics and antivirus software! I regularly receive adverts for all nonsense under the sun, BUT 1. I have never subscribed to any services via the Internet 2. I have never used any services forced onto me by misleading and irritating advertisements 3. I have never given Vodacom permission to deduct...

Category : Internet Services

(0) Replies

Country : South Africa

On the 11th December 2013. I made a purchase of R279.00 followed by another one of R110.00 worth of airtime. My balance came to R389,00 for phone number 0799776014 at 16h49. I then using the *111# converted these as per data bundle promotions to data bundles. I then got confirmation that said this was successfully done and that a deduction would be made to accommodate this transaction. I then proceeded to log on. The connection was so bad I managed to open two pages and the kept freezing ....

Category : Internet Services

(0) Replies

Country : South Africa

After registering an account with Hellopeter yesterday and activating it via their activation email sent to my email address. Today I further tried to log in and submit a complaint. To my surprise my account was de-avtivated for reasons known to them. What rubbish service...

Category : Internet Services

(1) Replies

Country : South Africa

Vodacom service has got so bad. I have been with Vodacom since it started in South Africa and have never had such bad reception or service. I have three contracts with them and going to cancel all of them. I have been trying to get my email to work for two months now and have phoned Vodacom for help too many times and still no joy. Everyone I have spoken to has complained about vodacom service. They are loosing customers at high speed and don't seem to care. There is something seriously wrong...

Category : Internet Services

(0) Replies

Country : South Africa

Hi,I've contacted MTN from 15/08/13 till today the 17/0x/13 and have spoken to about 4 supervisors as they call them selfs,and about 6 agents and all says the same thing that we have sent in a request and we have now activated your line and it will be sorted out in 30 mins...WHAT bull n krap ..its gone hours and nothing os done..HOw freakn professional are they.. My best option is to take legal advice,since no body can sort the probblem out..And it seems that they never call you back as...

Category : Internet Services

(0) Replies

Country : South Africa

My problems with Autopage are never ending.Firstly, throughout this process, a reference number was never provided to me so all I have is dates and names of your staff. I was told that my cellphone/sim card numbers were sufficient for reference purposes. December 2012 - My nightmare started when my wife informed me in December of an sms she received saying that my account had an outstanding amount of +/- R 4000.00 and her sim was locked. When I contacted Autopage, I spoke to Cameron...

Category : Internet Services

(0) Replies

Country : South Africa

i have never ever experienced such pathetic service from such a giant network all they give you is excuses and excuses and plain stupidity on the phone i have been battling for so long now they tell me to buy a booster for the signal but our tower 300 meters does not work and we receive signal from as far as ballitto 65 km's away,so many stories the most irritating call center ever,they outside people to teach them how to talk on the phone and to deal with client complaints 8TA IS USELESS AND...

Category : Internet Services

(0) Replies

Country : South Africa

I live in Douglas Dale area, my reception for data has dropped off markedly over the last few months, there are too many subscribers in area and not enough towers to cater for normal usage 1600hrs to 2100hrs, when are you going to fix problem cell c you are signing up subscribers left right and center but not expanding network, you service is now a joke , typical third word country but the lowest in third world, get off your backsides and fix problem.

Category : Internet Services

(2) Replies

Country : South Africa

Bought Polo tdi on Synergy-auto Auto sales Internet site 11 months ago from André Niemand and paid R 20,000.00 deposit, To date no car no refund of deposit.

Category : Internet Services

(0) Replies

Country : South Africa

Maxitec shape my line. Every speed test ever done shows that my actual line speed is 0.4 MB instead of the 2 gigs they charge me for! Plus the router that they sold me appears to be faulty. I have complained numerous times over the 3 months that I have been with them and nothing. No one has been to my place and nothing has improved. I do not recommend anyone to use this company!

Category : Internet Services

(0) Replies

Country : South Africa

I Approached two different mtn stores about an uncapped internet package advertized on your website, in the fourwas area. After waiting three days for the fourways mall branch, for a certain illiterate 'Janne  to call me back about that, as they had no idea what that was at store level ( whatever the hell that means!!!!!!) i decided to go ant throw a tantrum in th store and speak to the manager. The idiot tried to tell me underneath the offer they say while stocks last. How can you stock the...

Category : Internet Services

(0) Replies

Country : South Africa

My conection to the internet is`nt alway online I get disconected round about every 10 min. My steam account lose conection with the server even when my intenet is online. I keep getting cant conect to the server. this is driving me nuts dan you please give me an answer to this problem, and it is extremely slow.

Category : Internet Services

(0) Replies

Country : South Africa

My ipod got stolen and my yahoo email was blocked. contacting yahoo they asked me for a recovery email which i did not have because my recvery email was for my previous employer.they asked me security questions which i could not remember.after several attempts ive asked them to please phone or email me so that they can verify my identity.Ineed my yahoo mail urgently for my current work and if i dont get into my email i might lose my work

Category : Internet Services

(0) Replies

Country : South Africa

I am in the hospitality industry, I KNOW WHAT SERVICE IS!! and I know when someone at least tried to give service BUT THIS DIDN'T HAPPEN AT ALL!!! I opened a MTN contract for internet data stick in DEC '12, then it only worked for ONE MONTH!! I then went back on the 2nd of Jan '13, and to get a dual sim which a can use for my ipad! I went back AGAIN on the 7th of Feb, as my internet was still not working. they ASSURED me that in 36hours it will be working, this was done by the "supervisor...

Category : Internet Services

(0) Replies

Country : South Africa

For the last 5 years I have dealt with a lot of companies providing hosting services. Never in my life have I come across a company where people tell you to close your account and they are not giving me a refund. Never have I dealt with a company that deliver such poor hosting service and that are so expensive and that deliver such poor service. They take forever to answer a support email and every time there is a problem my websites gets the blame although they operate fine on other servers....

Category : Internet Services

(0) Replies

Country : South Africa

cancelled service last year and paid R125.00 on the 03/11/20011 and was assured by the lady that service was cancelled and debit order wouldnt be going off, and guess what debit order still going off every month, email this morning and was advised that cancellations have to be done by email and not telephonically, so number one R125.00 has been paid and told that service is cancelled and debit order will not be going off, no I have to fork out yet again, and still pay Jan and Feb, you have...

Category : Internet Services

(3) Replies

Country : South Africa

Bad attitudes bad client service. Had an account with themfor 3 years. They never deducted and want to claim now? We thought everything was ok because they renewed the account every year. Is there no account control? George and Anri are the rudest people if met in my life.

Category : Internet Services

(1) Replies

Country : South Africa

8ta is the biggest load of crap to come out of telkom,no signal,even though when you buy their 10 gig contract they tell you there is signal, if you eventually get signal,you wait 10 mins at least to connect to you site,then you wait and wait for something to happen, i logged on to telkom and the thing i wanted to do took me 37 mins without actually completing my work,then logged on to VODACOM and finished up in 13 mins!!!!!!!!!!!!!!!!!! well done TELKOM nothing changes,FU

Category : Internet Services

(0) Replies

Country : South Africa

underpromise + undercommited

Category : Internet Services

(5) Replies

Country : South Africa

For the fact that i forgotten my old login codes i created an new login @ KALAHARI.NET my parcel was not deliverd to me today when they say 24 hour . pleas people pleas check before u purchase and check that all in order before u say check out on site

Category : Internet Services

(0) Replies

Country : South Africa