Loans Complaints

I battled for a few days to get an early settlement letter. Phoning is useless as you hold on for 15 minutes at a time. I have to put down eventually as I work in an open plan office. Finally got it, but with information for eft transfer that my bank does not accept. Phoned and wrote again. Eventually got through to the rudest consultant ever. Information I got from her was not correct. I phoned my own bank for assistance and even they could not help with the incorrect info I had...

Category : Loans

(0) Replies

Country : South Africa

I sent a complaint to fnb loans more tjan a week ago.Today i received a call from a consultant whereby I had to explain myself again. I was promised by the consultant that he will contact me back by 11 am today.It is already past five and no call.This is the kind of service that I get from fnb.

Category : Loans

(0) Replies

Country : South Africa

I sent a complaint to fnb loans more tjan a week ago.Today i received a call from a consultant whereby I had to explain myself again. I was promised by the consultant that he will contact me back by 11 am today.It is already past five and no call.This is the kind of service that I get from fnb.

Category : Loans

(0) Replies

Country : South Africa

I had a loan with Capitec Bank a few years back and i was having financial problems so they handed me over to the attorneys,which i paid fully and i received a paid up letter from the attorneys in January 2016. To my surprise Capitec Bank hasn't updated their systems yet and it still shows that i owe them money whereas i do not owe them anything. I went to the Edenvale branch and they advised they can't do anything on their side and have to call the Central Collection Services(Call Centre)...

Category : Loans

(0) Replies

Country : South Africa

Be careful when applying for a loan, DO NOT USE LOANFINDER SA (LFSA), I was not approved for any loan but was charged R395 they say I agreed to this fee when I applied for a loan. DO NOT USE LOAN FINDER SA!!!! BE CAREFUL WHEN APPLYING FOR A LOAN, DO NOT USE LOAN FINDER SA, all they need is money from people who are needy!

Category : Loans

(0) Replies

Country : South Africa

Be careful when applying for a loan, DO NOT USE LOANFINDER SA (LFSA), I was not approved for any loan but was charged R395 they say I agreed to this fee when I applied for a loan. DO NOT USE LOAN FINDER SA!!!! BE CAREFUL WHEN APPLYING FOR A LOAN, DO NOT USE LOAN FINDER SA, all they need is money from people who are needy!

Category : Loans

(0) Replies

Country : South Africa

I was looking for a loan and was not approved. I was so surprised when I received an SMS saying that an initiation will be deducted from my account. When I phoned they said this is for their services which they will be providing me like legal advise, free credit report etc. I said please cancel these services as I do not need them, they said cancellation must be done within 5 days so if you cancel after 5 days you pay R250, they deduct it form your account. Why do you pay a fee for...

Category : Loans

(0) Replies

Country : South Africa

I was looking for a loan and was not approved. I was so surprised when I received an SMS saying that an initiation will be deducted from my account. When I phoned they said this is for their services which they will be providing me like legal advise, free credit report etc. I said please cancel these services as I do not need them, they said calcallation must be done within 5 days so if you cancel after 5 days you pay R250, they deduct it form your account. Why do you pay a fee for...

Category : Loans

(0) Replies

Country : South Africa

I have had a loan for the past two years with Capitec i have tried endlessly this week to contact them several occasions to ask that they give me a month break and i was not given the oppurtunity to do so as this month i have too many things to cover as my child is very sick. I havent missed any payments why cant they help me out just once. Capitec is by far the worst bank ever once my loan is finished paid i will never set foot in that bank!!!#frustrated#nextlevelanger

Category : Loans

(0) Replies

Country : South Africa

Since I lodge a claim with Bayport on 17/06/2016 complaining about that money that was taken of 5000 from the loan money they deposited Which was 24289 which I couldn't resolved my problems .I got call frm someone saying his from bayport im going to receive my money that i loaned and tell exactly how much and say they are going to send me 100 free airtime to thank me.Indeed the money went in after that conversation.And also 4700+3000 and that 100 aitime was deducted from the money they...

Category : Loans

(0) Replies

Country : South Africa

tshitabia mukhethwa.0765984362 .

Category : Loans

(0) Replies

Country : South Africa

hi I'm nompumelelo Cynthia madonsela, I have been receiving emails and sms frm a company called lifestyle legal, I have not signed or heard about them before or which company they work under. The emails they send to me are life threatening Becouse they are always written that Court summons will be issued against me in 24hrs if I don't pay a certain amount that I don't know were it comes frm. I have nt been in contact with them so I don't how I owe such a company that doesn't exist.

Category : Loans

(0) Replies

Country : South Africa

I wanted a loan from Nedbank for a proeprty which I was going to purchase. Nedbank in turn took a loan out with MFC as vehicle finance which I only found out after 3 years of paying for the loan. Now I have paid off the loan on the 18/08/2016 and require my title deeds which Nedbank are now claiming they have nothing to do with it.I am in the process of selling this property and need the Title Deeds like yesterday. I have been up and down to Nedbank but I am not getting any answers as the...

Category : Loans

(0) Replies

Country : South Africa

MY NAME IS HELENA MAKOE ID NO:7006061650081 I TOOK A CAR WITH WESTBANK I PAID IT UNTILL I LOSE AJOB I NOTIFY THEM THAT AM NO LONGER WORKING STARTING FROM 2011 ALL THIS NO ONE CONTACT ME UNTILL THIS YEAR THEIR LAWYERS SENT ME A LETTER ACORDING TO ME THIS MATTER IS PRESCRIP.

Category : Loans

(0) Replies

Country : South Africa

I HAVE GIVEN THREE MONTHS NOTICE.STILL PAID THE THREE INSTALMENTS DURING THIS NOTICE PERIOD.FNB ONLY REFUNDED A SMALL AMOUNT OF THE INTEREST DUE TO ME.

Category : Loans

(0) Replies

Country : South Africa

After looking at the option completing the online application, no documents was send to me or the Loan Spotter they still went ahead and debit my account. (That is stealing). After phoning them and e-mailing them no replay. Who on earth gave them the rite to debit somebody account without any contract or service being agreed to. Since when is an application a contract that warrant an debit order on ones account. There business is all about stealing and nobody should ever try to do business...

Category : Loans

(0) Replies

Country : South Africa

I apply for a loan and was told i only have to pay a amount of 1050 after that the amount i have apply for will be payed out. Then i got a mail that say i must must an amout of 1600 and something to transfer the money. I got a n email that state i need to pay 2020 for insurance.. We i phone i try to get clarity its not what was communicated . they just put phone down in my ear. They dont even answer rmy email , call or sms ... The gentlemen what work at the desk if i Want to cancelled the...

Category : Loans

(0) Replies

Country : South Africa

I have been with Standard bank for many years and have taken one loan with them previously which I settled. Then took out another RCP loan of which the deduction is R1054.00 which I did consent to and which is paid by my fiance. The problem now lies where Standard bank keeps deducting an extra R1032 from my account monthly which I know nothing of. I have been called several times by standard bank agents demanding paymebt and I would explain that I have never taken out 2 RCP loans. I have even...

Category : Loans

(0) Replies

Country : South Africa

I live in Namibia.one day I came across a advertisement on Facebook that they loan money to people without back ground check and a sent them am email and they replied. I sent all the necessary papers to them. The following Monday they sent me an email that my loan was approved and that i must pay a registration fee of $2549.my husband said that it is impossible that we had to pay them the money cause we should not pay money to them so that they can sent us the amount we applied for.so I kept...

Category : Loans

(0) Replies

Country : South Africa

My account is being debited by Loan Choice SA and they claim i agreed to the arrangement which i didnt, they started debiting my account in August i confronted them and asked them not to they say they have a 12mth agreement with me with i do not know of,

Category : Loans

(6) Replies

Country : South Africa

I HAVE RECENTLY APPLIED FOR A CONSOLIDATION LOAN WITH CAPITEC AND I WAS QUALIFIED ON THE AMOUN WHICH WAS ALL FINE DUE TO ME BEING A MAJOR CIRCUMSTANCE I HAD NO OTHER CHOICE BUT TO CONSOLIDATE MY LOAN. I WAS SHOCKED TO SEE HOW CAPITEC COULD NOT ASSIST ME AND DECLINED MY APPLICATION JUST BECAUSE MY COMMISSION OF R9000 WAS PAID UNDER SOMETHING ELSE ON MY PAYSLIP DUE TO THE FACT THAT I WAS TESTING A PRODUCT FOR MY COMPANY. MY COMPANY EVEN GAVE A LETTER OF CONFIRMATION AND ASKED THE BANK TO CALL...

Category : Loans

(0) Replies

Country : South Africa

WE A PLAYED FOR A LOAN I RECEIVED THE CONTRACT I HAD TO PAY R1.849 FOR REGISTRATION FEES I DID PAY THE A MOUND IN TO TUVA ACC AND THEN DANNY WHITE REPLAY WHEN THEY RECEIVED THE PROOF OF PAYMENT THEN MY LOAN WILL BE TRANSFERRED LATER THAT AFTERNOON I RECEIVED A EMAIL THAT INFORMS ME THAT I MUST PAY THE AMOUNT OF R3.670 THAT IS THE COST OF CLEARINGS AND BANK COST FOR THE TRANSFERRED OF THE LOAN AMOUNT IT WAS DUN ON A VRI DAY THE MONDAY MORNING I PHONE MNR DANNY.WHITE HE REPLAY I DELAY THE...

Category : Loans

(0) Replies

Country : South Africa

Hi My name is Rebecca, a loyal FNB customer since 2001.In 2015 I realised that there were unauthorised debits in my account, which I notified the bank and they were cancelled. However they kept on coming with a different ref no of which they went through. I therefore called the bank to ask if I can close the account and open a new one in order to move away from those thugs . I specifically asked if everything in the previous account including my authorised debits, salary and overdraft...

Category : Loans

(0) Replies

Country : South Africa

I have recently traveled abroad to Asia and I am completely disgusted with Capitec Banks service level. I arranged a debit order payment with Standard Bank before I went over seas. Last week I contacted them and Capitec told me that only one debit order had not gone off and that they would arrange for the debit order to go off on the 2nd of September. This morning I received an abusive call from Capitec bank saying that July and August had also not gone off. She wanted me to agree for the...

Category : Loans

(0) Replies

Country : South Africa

Good morning , I wish to express my disappointment of the service I received at Capitec Bank Tygervalley, yesterday I went during my lunch hour to apply for credit , although I already have a current loan at Capitec I only wanted to apply for credit (small amount) I was asked by Ryan if I have my payslip , and I informed him that I would not want another loan and he said lets just look and see we can maybe settle the existing loan (and I did say I did not want that ,but allowed him to do the...

Category : Loans

(0) Replies

Country : South Africa

I CALLED AFRICAN BANK CALL CENTRE TO OBTAIN A SETTLEMNT LETTER SPOKE TO EMMANUEL KXUMALO , I CONFIRM MY SECURITY DETAILS BUT WAS NOT UNABALE TO CONFIRM MY NEXT OF KIN , I MEAN I COMPLETED AN APPLICATION FORM ABOUT 7 YEARS AGO AND I COULDNT REMEMBER WHO I PUT DOWN AS A NEXT OF KIN !!!!! I WAS TOLD TO GO TO THE BRANCH WHICH I CANT BECAUSE I WORK TILL LATE , HOW PATHETIC , QUICK TO CALL FOR THEIR PAYMENTS BUT UNABLE TO GIVE MY SETTLEMENT BECAUSE I COULNT REMEMBER THE NEXT OF KIN????I WAS TOLD...

Category : Loans

(0) Replies

Country : South Africa

These people sent me an email, I complete a form to find out if I would qualify for a loan and then my account was being debited, yet no service was being provided to me, I didn't receive a loan that I know I am now paying for. They are out to steal, debiting my account twice a month, and sending me statement. Not on.

Category : Loans

(0) Replies

Country : South Africa

I was also scammed by them I never sent any papers and did not pay them then the sheriff of the court came with a summons. They should be put out of bussiness!!

Category : Loans

(0) Replies

Country : South Africa

I spoke to an extremely rude Busisiwa, collection department at Capitec. She has no manners non whatsoever and should not be dealing with people. She has no listening skills. She wanted to have the last say and kept interrupting me while I was talking. She wanted to argue MY pay date. When I told her that I get paid on the 25th and not the 24th, she started a whole new debating. Screaming She ended the call by hanging up on me while I was talking. This is obviously how she treats all the...

Category : Loans

(0) Replies

Country : South Africa

Good Day, I trust you are well, I have a query with the above mentioned company. I have been handed over due to the fact that I couldn't afford the instalments. I have made an arrangement to pay R500.00 every month but my balance has gone up tremendously from +R57 000.00 to +R75 000.00 I need help with this, I have tried previously to settle Capitec directly they refused to give me the settlement discount, statement of what I had paid and what was...

Category : Loans

(1) Replies

Country : South Africa

i requested a personal loan in Nov 2014 from cashdealloans, and to this day now 18 MONTHS later i still have not received anything, to quote/unquote ' we offer @ 3percent interest with no credit check". the advert was very deceiving, it did not say anything about an overseas loan or lawyers fees, as soon as they said i had to pay lawyers fees, it should have rang warning signals. I landed up paying R50.000.00 FOR A LOAN INSTEAD OF GETTING ONE I communicated with a Mark Fikile and a...

Category : Loans

(0) Replies

Country : South Africa

Hi have not signed up for anything with this company, they are quick to ask you for email address and forward you links just to get a deduction off your bank account making people think that your application is successful. Spoke TO a consultant named Azeeza who was very unprofessional where as I could hear her giggle while I'm on the phone with her.Just to ask what is her surname and yet again she is sarcastic.Poor telephone manners! Dear Client, WELCOME TO LOANS UNLIMITED & THE PLATINUM...

Category : Loans

(0) Replies

Country : South Africa

I am very disgusted with the service I gor from Direct Axis. I called their office in May to query the progress of my account as they repeatedly deducted R1487 from my account. I've been told that should I pay the installment in May my account would be regarded as finalized and closed and so we agreed. In June they deducted another payment which I reversed. They called again and I told them remember all calls are voice recorded that I would reverse my payment as I was ot prepared to pay. The...

Category : Loans

(0) Replies

Country : South Africa

I have a new loan from Nedbank and the first debit for the acc should have been on the 31 of July but the debt was done on the 27 of July. Needless to say that I haven't been paid because as I said on my application for the loan I get paid on the last day of the month. I phoned them and then changed the date and then took my payment more than ones. A few months ago I had I loan with Nedbank and I had the same trouble and it made me look bad because of their mistakes. I feel it is realy not...

Category : Loans

(0) Replies

Country : South Africa

On the24th of April 2016 I apply for a Credit Facility for R650.00. Capitec bank where suppose to take the full amount on the 27Th of May 2016. On the 27th May 2016 I received a sms "thanks for your credit facility repayment. Then on the 1st if June I received another sms "you have an outstanding credit facility repayment. I phone the customer care on the 1st of June 2016 and the person told me the sms was sent by mistake they did receive payment. Then on the 26 June I received a sms again...

Category : Loans

(0) Replies

Country : South Africa

I have a loan with Capitec Bank which has been paid timeously since its inception 2.5 years ago. The payment date for the loan is on the 27th of each month - the same date as my salary payment. I received a phone call today(27.07.2016) from the loans department at 10h30 saying that my account is in arrears!! I received an sms from Capitec at 09h58 confirming that my payment had been made!! I TAKE OFFENCE receivng a call - before 12h00 - on the day that my loan is due for payment, saying...

Category : Loans

(0) Replies

Country : South Africa

i called african bank debt cancelling, they are so unhelpful and do not want to listen to what client/customer want to say to them, the guy ask me, so what can i do about your complain, that is not helpful at all i need assistance but they cant even try to assist me.... i hate this bank with a patience, if i didn't have anything better to do , i would not pay the money back just like the rest of the other customer are doing they deserve it.

Category : Loans

(0) Replies

Country : South Africa

On the 30th of May 2016 I paid and settled my loan account that was handed over by Nedbank to their attorneys I received the settlement letter from the attorneys. Upon receipt I called TransUnion Credit Beraue to update my profile on their records they informed me that they will first investigate and liase with Nedbank before they update the account to closed and not owing and that that process can take up to 20 business days. Fine I waited upon the resolution of tis matter by TransUnion my...

Category : Loans

(0) Replies

Country : South Africa

I settled my personal loan account on the 27 June and I have been struggling to get a settlement letter. I was advised by aragroup that I will receive it after 7 days and when I did not receive it I called aragroup and was advised to go to the branch and I will get it there. I went there and I was told to speak to legal.personal loans and someone took down my details and advised they will call me back. No one called me back and then I called again and was advised that it take a 30 days to get...

Category : Loans

(0) Replies

Country : South Africa

I need assistance and justice in recovering my vehicle from a loan company. I entered into a loan agreement with PAWN Drive. They provided a loan of R7000 against my 2001 VW Beetle worth R55 000. I had to repay R9 000 according to the agreement, I arranged to pay R3000 to extend the time for me to repay the full amount. I contacted the loan provider to make an arrangement to repay the outstanding balance however the owner of the company insulted me, used abusive language, intimidated and...

Category : Loans

(0) Replies

Country : South Africa

I Went on to a website Loanspotter in March 2016 looking for a loan and after I placed my details on the form halfway through I noticed that they have no graph on how many months/ how much money I could borrow, and there terms clearly stated that I should Submit a clear ID copy certified, 3months bank statements certified by the bank and a letter from the bank and also proof of residence and also copies of my payslip which should be stamped by my company and signed forms and I should fax it...

Category : Loans

(0) Replies

Country : South Africa

Bond acc 3000005773169. The story goes: Home loan at FNB 30Yrs. Falling behind - sell house in May. Advises FNB collections when they call, that house has been sold (May). Our Attorney advises FNB 8 June 2016 house has been sold. On 7 July,we receive summons. Our attorney contacts their attorney and halts legal action pending registration. Today, I get an email from Dawn Hobeck,legal consultant at FNB saying the matter is with attorneys who are in process of legal Action and we will be...

Category : Loans

(0) Replies

Country : South Africa

I have a fnb one account.a few years ago I was retrenched and went under debt review.the process was not successful back then and I ended up with the NPA and they helped me arrange a payment option with FNB to save my house. Since then I never defaulted and made more and more arrangements.i even reduced my term and used my repayments to more than what the arrangements were so I can catch up and settle the bond.i was today informed by a consultant at the complaints department that my efforts...

Category : Loans

(0) Replies

Country : South Africa

I have a cell phone contract with cell c . however I have been happy in the past but recently I have been experience in happines as I missed a payment and made up for it by including with my last 3 payments last months I received an SMS stating I have a shortfall of R175 the same day my girlfirnd paid 170 into cell c via eft as she always does but now after my payment this month I was told I owe R117 and so I called n no one could explain . I went to a cell c store and they were more useless...

Category : Loans

(0) Replies

Country : South Africa

Basically the bank promised me an 80% lone and stated I qualified for it on day one after 30 days instead of their 10 day policy they had still not got back to me, after hounding them I got a message received from the bank on my e mail they deleted all my documents without opening, I once again sent the documents and they said they never received my e mail, which was a lie as I received a notice that they deleted the mail. Calling the call center was pathetic every time I called they said...

Category : Loans

(0) Replies

Country : South Africa

My name is Rhandzeka Langa in 11/02/2013 i took out a loan of R20000.00 with Clientele Loans\ Direct axis, i was making regular payments of R920.87 every month until i stopped working in November 2015. i informed them that i was no longer working so i would try to make at least R200.00 per month which i did though some months i could not manage. On December i received a letter via the post office which stated that they would hand my account over for collections if i did not settle the account...

Category : Loans

(0) Replies

Country : South Africa

The service at oxford capitec in east london.I have never seen such incompetent employees.

Category : Loans

(0) Replies

Country : South Africa

We find the inability of ABSA to deregister/cancel a covering bond by issuing a simple letter completely unacceptable and mind-boggling. My husband and I are both ABSA clients, but we have a Standard Bank home loan. Seven weeks ago we applied to Standard Bank to increase our home loan in order to buy out my husband's business partner. Standard Bank agreed and the usual processes were initiated. Then it was found that we had signed surety for a truck a number of years ago at ABSA in the name...

Category : Loans

(0) Replies

Country : South Africa

I received an email on the 24/06/2016 advising that I am in arrears with R1276.00 from March 2016. I don't remember signing a contract because if I did debit orders would be going into my account.

Category : Loans

(0) Replies

Country : South Africa

I requested a settlement letter several times since April from African Bank and still did not receive the letter to date . everytime I call the call centre I wait over 15 minutes for my call to be attended to and still not assisted .

Category : Loans

(0) Replies

Country : South Africa