Medical Complaints

Hi took my daughter to Lakeview Hospital Benoni on the 28/08 heaving server headache and fever. I waited at casualty for more than 20min until an assistance. They assistance my child only after I chasing the receptionist to get help. I explained the reason why my child was there and they took her to ex-rays before admitting her. The ex-rays confirmed nothing was wrong with her chest. I declared that my daughter is asthmatic. as per hospital the casualty doctor admitted my child based on asma...

Category : Medical

(0) Replies

Country : South Africa

My wife is very ill and we had to go to JHB General to have an EEG done and then go back to Edenvale for the doctor to prescibe the medicine the neurologist advised us to take,the doctor at Edenvale just gave her the same medicine shes been on before and didnt even give her any pain killers. I think this is gross neglegence and a waste of our time after going through all the pain of having the EEG

Category : Medical

(0) Replies

Country : South Africa

Please see my complaint about Clicks/Direct medicines posted today. Absolutely hopeless service. They used to be a good company but no longer. And you can never actually reach customer service! Is it normal to wait over 2 months for your delivery of chronic medication. After E-mail, several calls, waiting hours for an agent to answer, still no service or delivery!

Category : Medical

(0) Replies

Country : South Africa

I have been trying to sort out my query with Clicks Direct Medicines since the 25th August. No one answers the phone and no one returns calls when you leave a message. I have been using Clicks Direct Medicines for my script on a monthly basis for a long time. Once this script is complete I will be changing to another supplier.

Category : Medical

(0) Replies

Country : South Africa

Genesen acutouch is a scam and has absolutely no health benefits with little feedback as to their claims, a total waist of money and no product support

Category : Medical

(0) Replies

Country : South Africa

Despite numerous calls and messages left for Clicks/direct medicines they have not yet responded to my requests for my chronic medication. I have been on their data base for at least 7 years, and in the past their service was good. Now it is impossible to get hold of a customer agent. The recorded message continually apologises for high call volumes and instructions are given to leave a message and a response can be expected within 24 hours. I have left my details on 5 occasions but no one...

Category : Medical

(0) Replies

Country : South Africa

The dentures supplied by dentist just would not fit. I have asked for a full set of dentures but the dentist focused on completing the bottom dentures which would not fit. Three visits and each time he grinds and grinds. I reported him to the Dental Council who rejected my case as I had no proof. My complain was that in extracting my teeth I could not understand why he should cut away a piece of my gum. I was in agony for two weeks after extracting my teeth. The must have injected me in my...

Category : Medical

(0) Replies

Country : South Africa

My son is epileptic, I am required to get his medication from pharmacy direct, I have been waiting for hs medication from the 21st August till noe being the 24th August, everyday I am told the driver is on the way and every time I call I have to deal with the rude agents that tells me to wait until the next day for the medication to be delivered. Pathetic service from pharmacy direct they should be number one as they are dealing with lifes. Pathetic pathetic service

Category : Medical

(0) Replies

Country : South Africa

Today three weeks ago i got submitted in kalafong hospital. I been in a car accident and broke my shoulder bone and leg.Everyday they say tomorrow they will operate and its everyday for three weeks now.I have a family to support and its no work no pay.eveytime im not allowed to eat or drink them again they say tomorrow. What must i do?? Please

Category : Medical

(0) Replies

Country : South Africa

My 3month old niece was admitted to mamelodi hospital a week ago after being transferes by a local clinic, on the 15th of august we found the baby with bruises on the face and blood traces in the nostrils.when we asked the nurses what had happened we were then told that another baby had apparently jumped out of his cot and went into my nieces cot and started bitting her on the face. When we asked how that was even possible that a 2year old toddler jump out of a locked cot we were told that...

Category : Medical

(0) Replies

Country : South Africa

Could somebody please help me. My Mother receives her medication via Clicks Direct Medicines. Up to March this year service from this Company was standard. Since April 2017 the service is up no good to any person who receives their medication through them. My Mother usually received her medication by the 22 of each month. It started that my Mother doesn't receive her Chronic medication in time it finished. Last week on 08-08-2017 I Phoned and asked when my mom is going to received her...

Category : Medical

(1) Replies

Country : South Africa

how can i put this. or where do i start. deaths happening and gets cover up. bad service and un healthy cleaning service for our eldery. they also dont get enough to eat if they do old stock. sponsers give stuff and get all given to the owener that thats 75% of the stuff. part 1

Category : Medical

(1) Replies

Country : South Africa

I find the service not friendly the gynecologist I was given took his time before he came and see me .he had to be called again to be reminded that am waiting for him .he asked the sisters to proceed with the dose before he saw me or came an explain what was going on .I had to ask the sisters and each time I ask one will refed me to the other ,then finally I saw Dr opai who is rude cause you ask questions he doesn't answer in a friendly manner and then tell me that he doesn't wake up at two...

Category : Medical

(0) Replies

Country : South Africa

I took my wife for a Check up but we were turned away based on how long her check up might take.

Category : Medical

(0) Replies

Country : South Africa

A patient was admitted in the emergency unit at Karl Bremer since admission day the patient was not washed. All patients are put in one room irregardless of different infections. Nurses and doctors walk around wearing N95 mask that are only put on if there is an infectious patient with TB. Nursing has gone down no care at all any1 can go to that emergency unit and see that for yourself. Do they know abt the patients rights charter l dont think so.

Category : Medical

(1) Replies

Country : South Africa

I'm very disappointed with the service we received from Dr Rhulani Mabasa. whose is suited @ palm springs mall. i took my wife to the doctor, we got the around and we waited there for 2 hours and about eleven we were told that the Dr was going to tea and he will be back in 15 minutes. After 15 minutes i asked the receptionist where was the doctor because it was already after 15 Minutes she sad the Dr is not yet back but he will be back shortly. At about 11;30 30 minutes later i asked again i...

Category : Medical

(0) Replies

Country : South Africa

My mum was admitted last year 2016 to Umhlanga Hospital. we received a letter of demand for an amount of R21917.78. Main member is my dad - who has been up & down to accounts department & was advised cannot find anything on the system. The person that was responsible for submitting the account to medical aid is no longer working there. We require proof of submission to medical aid for this account to be settled. my dad is a pensioner & it is not fair on him to be treated in his manner of...

Category : Medical

(0) Replies

Country : South Africa

My doctor prescibed kelo-cote solaire cream and I went to life cosmos pharmacy and I was advised that they dont keep such cream I must go to clicks or discherm. I went to clicks and discherm but they told me the only place where i can get this type of medication is at the hospital pharmacy, then i called my doctors surgery ( Dr Roux) and they phoned pharmacy and the pharmacy advised that they do have the medication. i went to the pharmacy to get my medication and when asked why they said...

Category : Medical

(0) Replies

Country : South Africa

I'm worried by the type of staff that is hired by Akasia Netcare Hospital ICU Unit. In most instances when they report for duty, it is their time to catch up, no urgency whatsoever to report to their allocated patients. when the night visit concludes, by 19h45, there is no one in sight, mind you i'm talking about a critically ill patient, when you ask they tell you that they are attending to an emergency. Patients are left by themselves, warning alarms beep by themselves, no one seems to...

Category : Medical

(1) Replies

Country : South Africa

To whom it may concern i was booked into Roseacers life hospital on Thursday for an op all seemed fine at first. Had the op done all went well. The Dr which is absolutely amazing hence the reason i got this hospital for my ops is that he only practises from this hospital. I had a catheter put in then it could be remover the nurse and i were taking off the plaster that holds the catheter in place on my right leg i was in the upright position when she decided to pull the catheter out it was...

Category : Medical

(0) Replies

Country : South Africa

1 2 3 4 5 6 7 8Next