Medical Complaints

I got admitted at olivedale hospital on the 18th may 2017.before I went to the hospital is called the fedhealth to check if it was the their network hospital and they say yes I can go there .is spent 2 nights at the facility knowing that my bills will be covered .all of the suddenly I'm am now expected to pay R5200 at the hospital cos they say they won't pay.kindly assist I've always paid my premiums in time and never missed them for three past 3 yrs with the scheme and never slept in the...

Category : Medical

(0) Replies

Country : South Africa

I got admitted at olivedale hospital on the 18th may 2017.before I went to the hospital is called the fedhealth to check if it was the their network hospital and they say yes I can go there .is spent 2 nights at the facility knowing that my bills will be covered .all of the suddenly I'm am now expected to pay R5200 at the hospital cos they say they won't pay.kindly assist I've always paid my premiums in time and never missed them for three past 3 yrs with the scheme and never slept in the...

Category : Medical

(0) Replies

Country : South Africa

We hired a hospital bed from Primacare for my dad coming home from hospital. The bed was delivered by a surly driver who had forgotten the head and foot boards. My dad passed away a few hours after we got him home and Primacare promptly collected the bed again within 24 hours of delivering it. Manfred is refusing to consider refunding us any of the 3 month rental amount we paid upfront even though he has the bed back to rent again. He was shockingly rude and offensive to both my sister and I....

Category : Medical

(0) Replies

Country : South Africa

My uncle was admitted on the 15th of May 2017. Since than no doctors has check him. Question MUST HE FIRST DIE? Please urgently attend to this complain

Category : Medical

(0) Replies

Country : South Africa

My uncle was admitted on the 15th of May 2017. Since than no doctors has check him.

Category : Medical

(0) Replies

Country : South Africa

I have been buying my medicine from Dischem Mondeor for the past year and its the same medication each month. Yesterday I emailed my script to them they confirmed the script and that they had stock and I could collect. When I got there they dispensed the medicine and when the had it checked by a superior staff member they noticed it was one day before the due date. They refused to help me said it was illegal and that they never received my script so they lied on to of it. They should have...

Category : Medical

(0) Replies

Country : South Africa

My child was admitted to there hospital and they put a drip on him on the head now on his head he has a scar for life and he complains there sometimes saying it is painful.

Category : Medical

(0) Replies

Country : South Africa

Good Morning, I am writing this e-mail as we are sick & tired of always having to battle to get my wife's monthly chronic medicine from Pharmacy Direct. The medicine was last delivered on the 10/04/2017 without my wife's blood pressure tablets which she had to get from Dis-chem as she was already two days without it. One of the ladies at Pharmacy Direct told me that I did not owe them any money as we did not get the blood pressure tablets from them and that she would note it on their...

Category : Medical

(0) Replies

Country : South Africa

In March 2017, I went for an eye test at Torgo spectacle at Forest Hill City, I had bad vision all week and it was difficult for me to read and even drive.. The optometrist was great I must say and prescription given, the problem was with the white receptionist, as she done the quotation for my service and it amounted to R1900 so I asked if certain aspects could be done at a later stage she said no,(only to find out she was lying it was possible to anti-glare them later).So she informed me...

Category : Medical

(0) Replies

Country : South Africa

My granddaughter was born on 4th April 2017. My daugter and granddaughter were discharged from the hospital 7th April 2017. All the forms were filled in for the birthcertificate and checked that everything was in order. Ever since the 7th April 2017 I phoned every week to find out if the birth certificate is back from home affairs. Only to be told today 09 May 2017 that the form was never submitted due to the fact that the form was incomplete. Now my granddaughter are older than a month and...

Category : Medical

(1) Replies

Country : South Africa

No call nothing I booked for maternity delivery on the 5th April 2017 and then I was 29 weeks, my doctor told me that I would qualify for a free 4D scan. I went to the Pitta Patta rooms where my name & number was taken down and I was told that appointments are only done on Tuesdays and I will be called...since then I am the one who have been calling and was told that the matron is in the meeting and she will have a firm story on what's going on with the appointments, since then nothing...

Category : Medical

(0) Replies

Country : South Africa

Numerous emails and messages left requesting Pharmacy Direct to contact me with regards to incorrect medicine being delivered. Due to their incompetence the funds has now been depleted. Can they take accountability and have the problem resolve and feedback provides telephonic

Category : Medical

(0) Replies

Country : South Africa

I recently joined Pharmacy Direct and have had nothing but bad service. My last three deliveries were late and the last one after 6 days late with no explanation. They ignore your emails. I think they are only interested in making money and do not care about clients needs. Something drastic needs to be done about them.

Category : Medical

(0) Replies

Country : South Africa

Did not get paid after working for 9 days due to the new matron she is very selfish and I've got so many debts to pay

Category : Medical

(0) Replies

Country : South Africa

Did not get paid after working for 9 days due to the new matron she is very selfish and I've got so many debts to pay

Category : Medical

(0) Replies

Country : South Africa

This morning was like a horror dream; unbelievable service from sister Elsa Visagie at the baby clinic at Dischem Clearwater mall. She certainly is in the wrong profession, I was late for my appointment, when I arrived she was in a terrifying mood, she lashed me for being late, literally screamed at me like a grade 1child, there was no one behind me but she asked me to wait until the 9am patient arrives for her to service me, I needed only chicken pox vaccine, but she went on to offer the...

Category : Medical

(6) Replies

Country : South Africa

Dis chem Savan mall in Polokwane stole money from my medical aid, when i contacted them they said it was a mistake and reversed the money. I asked them if they did proper checks before submitting payment to my medical aid as i was not at polokwane on that day and they failed to answer me. I then escalated the matter to Karien Van der Merwe at the head office and told them that they have invaded my privacy and they have stolen my money, i asked for compensation of my time and phone calls, till...

Category : Medical

(0) Replies

Country : South Africa

In Feb 2017 I went to see Dr Andre Hugo, to apply new braces. The braces were applied and everything went well until I had to return two weeks later for a simple breakage. I didn't think that it was such a big thing because it was my first time having it. But the problem become worse when I had to return every second weekend for for the same problem. When my husband insisted on seeing the Dr because it became a continuos problem. He was told the Dr was on leave up until two weeks later...

Category : Medical

(1) Replies

Country : South Africa

My little girl was due for her 9 month vaccine,and we decided to go to the verulam clinic to get her shots done.. we reached there at 11am and there was a long que leading to reception.. so we follow the que must of been 8 people in line..the ladies at reception kept walking up and down and it took us 20 min to get to reception all to be told that we have to be seated and wait in the que to sign the register at reception.. which we did.. we sat there for an hour waiting and finally we get to...

Category : Medical

(2) Replies

Country : South Africa

We took my father to the hospital who was scheduled for a scan at Kopanong Hospital. He slept over to be transported the next day. He did not make it to the scan and he has been diagnosed with CANCER. He was released and his release paper signed by the Hospital consultant says"After booking and arrangements has been done the patience missed the appointment"which is a bull and when I went in to enquire on Friday the told me the was no transport to take the patients to the other Hospital and he...

Category : Medical

(0) Replies

Country : South Africa

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