Medical Complaints

I am so frustrated and disappointed on Service I have received from Newtown Junction medical centre. I went to see a general practitioner in Newtown Junction mall on the 15th of March 2017. I did my peps Meir annual check-up, the doctor advised that I was going to get my results after 2 days. I waited the two days and unfortunately I did not get any response from them. I called a week later to request for my results, the nurse advised that they did not have my results, she was going...

Category : Medical

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Country : South Africa

My mother will die in that hospital if they don't treat her, the nurses have no professionalism and the doctors don't seem to care. HELP MY MOTHER!!!

Category : Medical

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Country : South Africa

Im with Affinithy health the day i spoke to sales person i asked them if my children gets sick with ears tonsils anything how long does it take for the cover to be affected. The man said mam only 3 months then you are covered. What a big fat lie its a full year. I spoke to 2 different persons yesterday to seek answers nobody has phoned me back. my son is very sick due to tonsils he is 18 still in school. he is more at home then at school. I would never have left Bonitas if I knew this....

Category : Medical

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Country : South Africa

I had an eye test request and went to your branch in Johannesburg, this test was in January and I was never given a certificate of my test. Now i needed this certificate for my drivers licence which i have never had to pay for and now after R500 eye test i must fork out another R150 for this in 2 months this i s a rop off and totally unfair as a poor pensioner I want my money back. I also want to draw your attention that after my eye test which your business nagged me and sent me daily...

Category : Medical

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Country : South Africa

Firstly they sent us messages threatening to take legal action against us for an amount that the medical aid subsequently paid. We then did the noble thing and decided to rather make the payment to avoid the annoying messages and obviously later get our money refunded. eventually the medical aid paid, 4 days after we paid them (which by the way was in Jan). Now that both us and the medical aid have paid, there's suddenly a shortage somewhere. So good people please do check your...

Category : Medical

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Country : South Africa

Hi All Please be aware of the sales assistant Jacques & Mitch from, Pride Mobility Scooters vs Health Care Mobility. My grandmother bought an Apex Rapid medical scooter from them, with a promise to help her sell it if she can't seem to handle it & now afterwards a lot of stories. The scooter cost her a fortune. Is money all it is about??? Don't know how these guys can sleep at night.

Category : Medical

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Country : South Africa

I am admitted at bell street hospital and when the Doctor called me for my sessions I went to my daily sessions when 2 of the cleaners were shouting telling everyone the way I am dressed. I kept quiet and went to finish my sessions with the therapy. When I tried to find out who is in charge with those cleaners to explained to them about this matter I couldn't get any assistant I did not like the way the were making fun of me instead of calling me and address it in a proffetional manner...

Category : Medical

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Country : South Africa

The most disgusting service from the account department I was admitted in November and had to do a co payment at casualty which had to be refunded to me i called numerous times to a lady zanele who kept saying the finance manager is off sick but my cheque was sent to durban and will be available to pick up on the 27th today I called again as I have not received a call from her as promised she then gives me attitude saying that did I give her my banking details asking me who told me myoney had...

Category : Medical

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Country : South Africa

I phoned casualty this morning 1/3/2017 at 3.30 and told sister I was in severe pain and if they could help me. She told me that they would help me. When I got there someone was supposed to get my file. When I eventually got hold of this admin clerk around 4.00 he told me rudely he wont get it now and I have to wait till 5.00. They were not busy and a doctor was available. This admin guy just didn't feel like it to get my file and he went and stood outside hospital.

Category : Medical

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Country : South Africa

I dropped off my child at school and March into the half full Gabriel Dichaba Public clinic with my twins. I took a day’s leave because this is how long it take to be helped in this public clinic. The clinic is half full with only a few mothers with babies. I calculate that it will take me at least half the day and I will be out of here by noon. There is no system in place how or where to sit. You have to ask the patients who is the last person in the queue and sometimes they are even...

Category : Medical

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Country : South Africa

Wow, where do I start? From the minute we got there. The bad service begun before we even entered the emergency doors. We got to the emergency doors which were locked (this was Friday night), we pressed the bell, knocked on the door and no one answered the door. We were standing in the cold with our sick child. We then proceeded to the main entrance. A security guard on the inside saw us, I asked her to open, she just showed me her hands indicating that there is nothing she can do, I then...

Category : Medical

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Country : South Africa

Went to the clinic in zwide and was horribly attended by sister N.Joja... Totally no approach, I'm sure she chose a wrong career... in a sense that I didn't even know whether she will be able to assist me or not but I waited until I was helped by a lady Nonkosi who referred me to someone who knows her job and her job description Sister L.N Gedze... Apparently sister Joja is well known of being rude.

Category : Medical

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Country : South Africa

my fiance' was admited at victoria hospital on the 12/02/17 the docter told me how critical is his condition and the procedures bt now I feel that m being harrased n tutured because they call me everyday to tell me that his not goin to makeit. since that day they call me many times a day to tell me that he can die anytime..even though i visit with family bt the hospital continue to call to tell me "You need to come his going to die.

Category : Medical

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Country : South Africa

Ek sukkel sedert 15 Desember 2016 om 'n antwoord op 'n eenvoudige navraag uit die Raad te kry sonder enige sukses. Dit laat my dink dat hulle nie meer bestaan nie en daarom kan mediese fondse buitensporige tarief verhogings instel.

Category : Medical

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Country : South Africa

on Thursday my mother was admitted to hospital and we insisted the nurses have a look at the file from baragwanath hospital of the prescription she is currently tsking and the nurses simply told us they cannot read the file plus when the patients complain or ask for help the nurses get argitated and yell at the patitents.. today the drip is empty and they told us the wont take the drip off and now blood is coming out

Category : Medical

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Country : South Africa

I went to the dr 24 Aug 2016 the dr's room phone me in Jan telling me that the acc. was never paid. I phone Day 1 and they told me but this dr was not my appointed dr. I told them but I with this dr since I became a member at Day 1 I have never used a other Dr.My dr change her surname and the practice number has change as well, so on the 13 Jan I speak to Sharlene and she said but they have to pay the account on the 17 Jan I phone again and this time I speak to Susan and she told me also but...

Category : Medical

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Country : South Africa

Hi Everybody, as some of you might know i was assisting Fasen Dentures for a very short while as mostly dealing with customers. First and foremost i would like to make it clear that i have chosen to distance myself from the business and everybody working there. I in no way wish to be associated with these people as i REFUSE to endorse a inferior product and service. Please be advised that all the fantastic reviews the public gets to see are only one in a vast series that are carefully edited...

Category : Medical

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Country : South Africa

Lancet must have the worst account system that I have ever dealt with. In June 2016 I received a statement from Lancet requesting me to pay R278.00 which I promptly did. In October I was advised that the account had a credit of R278.00 due to me and and sent my details. This carried on with me sending emails querying the status. Today I phone and get informed that I was not due a refund and that my account has a debit of R29.00. Every time Lancet has an account it is an absolute mess.

Category : Medical

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Country : South Africa

My Sister inserted implant in November 2015 for prevention, however now is making her sick. She cant eat, always want to vomit, always dizzy and is complaining with headache. I told her to go to the Clinic n remove it, since this this is killing her. When she get to Tshepisong clinic were she did the implant in the first place, they told her they don't have equipment to remove it and she should come back in November because that when she inserted. just to add they even told her that didn't...

Category : Medical

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Country : South Africa

We've been here since morning and the next thing the doctor arrives at 10:30 and he started to do interviews before consulting with the patients is that fair on patients been here for hours and the next thing a person who just got here became a first preference. That's very bad.

Category : Medical

(0) Replies

Country : South Africa

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