Medical Complaints

Did not get paid after working for 9 days due to the new matron she is very selfish and I've got so many debts to pay

Category : Medical

(0) Replies

Country : South Africa

Did not get paid after working for 9 days due to the new matron she is very selfish and I've got so many debts to pay

Category : Medical

(0) Replies

Country : South Africa

This morning was like a horror dream; unbelievable service from sister Elsa Visagie at the baby clinic at Dischem Clearwater mall. She certainly is in the wrong profession, I was late for my appointment, when I arrived she was in a terrifying mood, she lashed me for being late, literally screamed at me like a grade 1child, there was no one behind me but she asked me to wait until the 9am patient arrives for her to service me, I needed only chicken pox vaccine, but she went on to offer the...

Category : Medical

(2) Replies

Country : South Africa

Dis chem Savan mall in Polokwane stole money from my medical aid, when i contacted them they said it was a mistake and reversed the money. I asked them if they did proper checks before submitting payment to my medical aid as i was not at polokwane on that day and they failed to answer me. I then escalated the matter to Karien Van der Merwe at the head office and told them that they have invaded my privacy and they have stolen my money, i asked for compensation of my time and phone calls, till...

Category : Medical

(0) Replies

Country : South Africa

In Feb 2017 I went to see Dr Andre Hugo, to apply new braces. The braces were applied and everything went well until I had to return two weeks later for a simple breakage. I didn't think that it was such a big thing because it was my first time having it. But the problem become worse when I had to return every second weekend for for the same problem. When my husband insisted on seeing the Dr because it became a continuos problem. He was told the Dr was on leave up until two weeks later...

Category : Medical

(1) Replies

Country : South Africa

My little girl was due for her 9 month vaccine,and we decided to go to the verulam clinic to get her shots done.. we reached there at 11am and there was a long que leading to reception.. so we follow the que must of been 8 people in line..the ladies at reception kept walking up and down and it took us 20 min to get to reception all to be told that we have to be seated and wait in the que to sign the register at reception.. which we did.. we sat there for an hour waiting and finally we get to...

Category : Medical

(0) Replies

Country : South Africa

We took my father to the hospital who was scheduled for a scan at Kopanong Hospital. He slept over to be transported the next day. He did not make it to the scan and he has been diagnosed with CANCER. He was released and his release paper signed by the Hospital consultant says"After booking and arrangements has been done the patience missed the appointment"which is a bull and when I went in to enquire on Friday the told me the was no transport to take the patients to the other Hospital and he...

Category : Medical

(0) Replies

Country : South Africa

The service I received from day one at this pharmacy has been disgusting. Each day upon collecting my prescription I get a different story either it still has to be made or they can't find it, followed by a Sarcastic remark about how strange it is that I've been coming in to collect my prescription and haven't been assisted. I fail to understand whether the business is driven by a clients age or what??? Nevertheless it will be the last time I utilised them!!!!!!!!

Category : Medical

(0) Replies

Country : South Africa

ONE PLAN IS THE WORST MEDICAL INSURANCE TO EVER HAVE. THERE IS NO CUSTOMER CARE I HAVE SPOKE TO RIA AND TRICIA FROM ONE PLAN TO NAME A FEW OF THE CALL CENTRE AGENTS THAT GAVE ME THE WORST ASSISTANCE. RIA ADVISED ME TODAY SHE CAN NOT TRANSFER ME TO OTHER AGENT FOR ASSITANCE CAUSE I WOULD BE HOLDING UP THE QUE FROM OTHER CALLERS COMING THROUGH AND SHE REFUSED TO HELP ME FURTHER. WE HAD FILLED OUT FORMS FOR THE HIGHEST MEDIAL INSURANCE AND THERE HAVE GIVEN ME ANOTHER ONE, WE STATED WE WANTED THE...

Category : Medical

(2) Replies

Country : South Africa

I am so frustrated and disappointed on Service I have received from Newtown Junction medical centre. I went to see a general practitioner in Newtown Junction mall on the 15th of March 2017. I did my peps Meir annual check-up, the doctor advised that I was going to get my results after 2 days. I waited the two days and unfortunately I did not get any response from them. I called a week later to request for my results, the nurse advised that they did not have my results, she was going...

Category : Medical

(1) Replies

Country : South Africa

My mother will die in that hospital if they don't treat her, the nurses have no professionalism and the doctors don't seem to care. HELP MY MOTHER!!!

Category : Medical

(0) Replies

Country : South Africa

Im with Affinithy health the day i spoke to sales person i asked them if my children gets sick with ears tonsils anything how long does it take for the cover to be affected. The man said mam only 3 months then you are covered. What a big fat lie its a full year. I spoke to 2 different persons yesterday to seek answers nobody has phoned me back. my son is very sick due to tonsils he is 18 still in school. he is more at home then at school. I would never have left Bonitas if I knew this....

Category : Medical

(0) Replies

Country : South Africa

I had an eye test request and went to your branch in Johannesburg, this test was in January and I was never given a certificate of my test. Now i needed this certificate for my drivers licence which i have never had to pay for and now after R500 eye test i must fork out another R150 for this in 2 months this i s a rop off and totally unfair as a poor pensioner I want my money back. I also want to draw your attention that after my eye test which your business nagged me and sent me daily...

Category : Medical

(0) Replies

Country : South Africa

Firstly they sent us messages threatening to take legal action against us for an amount that the medical aid subsequently paid. We then did the noble thing and decided to rather make the payment to avoid the annoying messages and obviously later get our money refunded. eventually the medical aid paid, 4 days after we paid them (which by the way was in Jan). Now that both us and the medical aid have paid, there's suddenly a shortage somewhere. So good people please do check your...

Category : Medical

(0) Replies

Country : South Africa

Hi All Please be aware of the sales assistant Jacques & Mitch from, Pride Mobility Scooters vs Health Care Mobility. My grandmother bought an Apex Rapid medical scooter from them, with a promise to help her sell it if she can't seem to handle it & now afterwards a lot of stories. The scooter cost her a fortune. Is money all it is about??? Don't know how these guys can sleep at night.

Category : Medical

(0) Replies

Country : South Africa

I am admitted at bell street hospital and when the Doctor called me for my sessions I went to my daily sessions when 2 of the cleaners were shouting telling everyone the way I am dressed. I kept quiet and went to finish my sessions with the therapy. When I tried to find out who is in charge with those cleaners to explained to them about this matter I couldn't get any assistant I did not like the way the were making fun of me instead of calling me and address it in a proffetional manner...

Category : Medical

(0) Replies

Country : South Africa

The most disgusting service from the account department I was admitted in November and had to do a co payment at casualty which had to be refunded to me i called numerous times to a lady zanele who kept saying the finance manager is off sick but my cheque was sent to durban and will be available to pick up on the 27th today I called again as I have not received a call from her as promised she then gives me attitude saying that did I give her my banking details asking me who told me myoney had...

Category : Medical

(1) Replies

Country : South Africa

I phoned casualty this morning 1/3/2017 at 3.30 and told sister I was in severe pain and if they could help me. She told me that they would help me. When I got there someone was supposed to get my file. When I eventually got hold of this admin clerk around 4.00 he told me rudely he wont get it now and I have to wait till 5.00. They were not busy and a doctor was available. This admin guy just didn't feel like it to get my file and he went and stood outside hospital.

Category : Medical

(0) Replies

Country : South Africa

I dropped off my child at school and March into the half full Gabriel Dichaba Public clinic with my twins. I took a day’s leave because this is how long it take to be helped in this public clinic. The clinic is half full with only a few mothers with babies. I calculate that it will take me at least half the day and I will be out of here by noon. There is no system in place how or where to sit. You have to ask the patients who is the last person in the queue and sometimes they are even...

Category : Medical

(0) Replies

Country : South Africa

Wow, where do I start? From the minute we got there. The bad service begun before we even entered the emergency doors. We got to the emergency doors which were locked (this was Friday night), we pressed the bell, knocked on the door and no one answered the door. We were standing in the cold with our sick child. We then proceeded to the main entrance. A security guard on the inside saw us, I asked her to open, she just showed me her hands indicating that there is nothing she can do, I then...

Category : Medical

(0) Replies

Country : South Africa

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