Medical Complaints

HelloPeter I like to know is it possible to go to the clinic and don't get help like this morning @ Zakhele clinic in khayelitsha they told us we must go coz they don't have enough staff to help there was only one sister that was helping...how can the government a prove leave for the whole staff and now the babies had to go back home without help...

Category : Medical

(0) Replies

Country : South Africa

My cat was bitten by a stray cat last week and I took her to my local vet Joe to whom i have been going to for about 18 years now.He treated the wound but did not stitch the laceration which was about a centimetre long and you could see the muscle and tendons underneath.He charged me R800.00 for the treatment and told me to clean the wound with sunlight liquid. no pain meds were given even though she was in extreme pain. I went back 3 times and begged him to stitch the wound as it was showing...

Category : Medical

(0) Replies

Country : South Africa

Melomed private hospital moved into Claremont recently - in the vacinity of Imam Hargoon and Belvedere roads. Since they started building the hospital until today, there has been nothing but problems and a complete lack of management responsiveness. As neighbours we have had to endure: - noise and inconvenience during building for 1 - 2 years - the invasion of privacy with an eternal balcony (not on the plans) used for smoking which looked directly over private houses and gardens,...

Category : Medical

(0) Replies

Country : South Africa

Me and my mother was doing our Christmas shopping at checkers when we split up in the shop when she came to look for me she slipt and fell so hard to the ground there was a mess on the floor luckily a there was a couple to help her she twisted her arm and hurt her back when they called upon a manager this white lady instead of being concerned she gave us more attitude like its our fault that my mom got hurt they were so rude and unhelpful they didnt even offer to take her to hospital this is...

Category : Medical

(0) Replies

Country : South Africa

Good day I have a complain regarding the above hospital. I had a baby there the 30th September by a cc-section. Before the c-section I was told to pay a R1000.00 co-payment for the hospital. I paid the money-and when I asked what's the money for they couldn't answer. Then the same day after giving I had a burn wound on my leg. I went on to complain to the hospitals' Management about it. They treated it but I paid for myself.Now today they sent me a text advising that I should pay...

Category : Medical

(0) Replies

Country : South Africa

On the 07th Of December 2017, I had an appointment at the Community Dental Studio. I was appalled at the bad service I received, I requested Dentures for my mom, I was informed by the receptionist Roxanne, it would be ready in an hour. I came back after an hour only to find that it was still not ready, again I asked the Receptionist how much longer for it to be ready, thereafter the receptionist showed irritation and thereafter my moms dentures into the dustbin. She then said to me " THESE...

Category : Medical

(0) Replies

Country : South Africa

My daughter visited above mentioned Dr in February 2016. She had to pay cash for the consultation. Totaling R958. They also then got paid the same amount from the medical aid. Today is the 7th December and yet they have not payed the money back to my daughter (who by the way is a student). Upon inquiry. I get answers like she is very busy, she does not take personal calls (what make this one personal??) I therefore insist on outstanding interest as from February to be added to the...

Category : Medical

(0) Replies

Country : South Africa

I have been trying for two months to cancel my contract at Planet Fitness with no luck and no help. I feel trapped. In trying to cancel the contract either I am on hold for hours calling a call center on 0861 496 463 or emailing customer care on [email protected] no response... For 2 months! The branch I joined in Claremont has said there is nothing they can do to help me. I am so angry. I am so sorry to all the people that joined this gym because of me. To...

Category : Medical

(0) Replies

Country : South Africa

I make my two sets off glasses at specsavers fairbridge mall november 2016 my sun glases never lay in my car its always on my eyes or in my bag in my house or work place i notice lastweek one lens looks like its popping out i go to them and the lady said she heat it and popit back in when i check it it was stil same i show her then she tel me is cos my one lens is stronger but it was right why now i ask so she start sayng its heat i took it called head ofice in pe madelein help me to take it...

Category : Medical

(0) Replies

Country : South Africa

I need assistance in sorting out my medical. SJM Botes med no 518755730 In August this year I received call from my doctor that I am in arrears with over R6000, I could not understand this as I am on cronical medication for many years already which has been approved. To enable me to get medicine I have to pay the outstanding funds at the doctor. On the 22nd September I phoned Bankmed ref no 4691862178, I was put through from one department to another eventually they told me that (somebody)...

Category : Medical

(0) Replies

Country : South Africa

I went to Greenstone Dischem Pharmacy to collect my order as normal but when i get home wrong medicine was dispensed and im worried if that was the 1st collection i should have taken wrong medicine and that is health risk.

Category : Medical

(0) Replies

Country : South Africa

good day , I Xikombiso Maluleke , I have submitted the claim on bankmed and they keep asking me for the code that is on the document. till today they have not pay my claim please see the attached document and still I have to pay the hospital bill.

Category : Medical

(0) Replies

Country : South Africa

Previous complaint dd. 2016/10/28 refers. Now I am more mad than I was before. Good day My previous complaint dd. 20161028 refers. Thank you for the phone call received from Me. Jonet van der Westhuizen, but unfortunately it did not went well. Me. Jonet van der Westhuizen indicated to me and I quote" You can put in another complain I don't care". So here it goes: Firstly Me. Jonet want to explain to me the Pharmacy Act, I do not have a problem with the pharmacy act,...

Category : Medical

(0) Replies

Country : South Africa

Good morning I visited yesterday Dischem at Vaal Mall as I do every month if I do not receive an sms to collect medication. Yesterday unfortunately I had to collect the medication as I did not receive a sms. First we must stand like grade 1's in a line and wait if it is schedule medicine because the assistant personnel is not allowed to issue it out a pharmacist must do it. Ok I can adopt to it but now if it is normal medicine still than after the assistant assisted they must...

Category : Medical

(0) Replies

Country : South Africa

False claim was send through to my medical aid for medication that was not in stock at Clicks Pharmacy Mayville (also known as Les Marais Pharmacy). The prescribed medication was put on my medical aid claim profile on 2016-10-19 before it was confirmed that the medication was in stock. I went to another pharmacy where I got excellent assistance but had to pay for the medication out of my own pocket because the medication was never reversed from the claim although I was assured by the pharmacy...

Category : Medical

(0) Replies

Country : South Africa

Dr claimed money from medical aid without me seeing him..

Category : Medical

(0) Replies

Country : South Africa

I had an appointment with the dentist on the 1 Oct 2016. The Friday her receptionist calls and I tell her that I am unable t make the appointment due to unforeseen circumstances. This lady Nadia then insist that I cannot cancel the appointment because it is too late. She then let the dentist come in the Saturday after I told her I cannot make it and now I am being charged for myself and my daughter's appointment because they can or they have a code for missing appointments. Is this how they...

Category : Medical

(0) Replies

Country : South Africa

My father was at Dr P Sareli for his heart. In this doctor's rooms it says that he charges NRPL (scheme) rates. They claimed for payment and the scheme rejected almost 50% as he doesn't have any more funds available but when I phone the scheme they advised me that the doctor did not charge scheme rates. I phoned the doctor's rooms to query this and all I get told is that I need to speak to the practise manager Nicky. The practise manager doesn't phone you back and Lucky (person who answers...

Category : Medical

(0) Replies

Country : South Africa

My daughter was diagnosed for a cyst on her ovary on the 14th of September 2016 where she endeared a lot of pain. After a week of blood tests and a sonar that took place most of the expenses was covered by myself as I fully understand that this was for my cost. I finally saw a gynaecologist on the 15th of September and I was informed that my daughter had to go for an operation to remove this. My doctor called Essential med on the 15th at 15:00 in the afternoon to get an authorisation and was...

Category : Medical

(0) Replies

Country : South Africa

It was on the 20th June 2016.When my daughter was refered by our family Dr Mlimo in Bushbuckridge Mpumalanga.He called the Maponya Net Care to transfer my sick daughter to Kiaat Hospital in Nelspruit Mpumalanga. The ambulane came with 2 (Male & Female) paramedics who were on their uniforms.They took my daughter into the ambulance, where one paramedic (female) was with my daughter in the( back pasient room of the ambulance). The male drove the ambulance from the Doctor 's surgery. On...

Category : Medical

(0) Replies

Country : South Africa