Medical Complaints

my fiance' was admited at victoria hospital on the 12/02/17 the docter told me how critical is his condition and the procedures bt now I feel that m being harrased n tutured because they call me everyday to tell me that his not goin to makeit. since that day they call me many times a day to tell me that he can die anytime..even though i visit with family bt the hospital continue to call to tell me "You need to come his going to die.

Category : Medical

(135) Replies

Country : South Africa

Ek sukkel sedert 15 Desember 2016 om 'n antwoord op 'n eenvoudige navraag uit die Raad te kry sonder enige sukses. Dit laat my dink dat hulle nie meer bestaan nie en daarom kan mediese fondse buitensporige tarief verhogings instel.

Category : Medical

(0) Replies

Country : South Africa

on Thursday my mother was admitted to hospital and we insisted the nurses have a look at the file from baragwanath hospital of the prescription she is currently tsking and the nurses simply told us they cannot read the file plus when the patients complain or ask for help the nurses get argitated and yell at the patitents.. today the drip is empty and they told us the wont take the drip off and now blood is coming out

Category : Medical

(0) Replies

Country : South Africa

I went to the dr 24 Aug 2016 the dr's room phone me in Jan telling me that the acc. was never paid. I phone Day 1 and they told me but this dr was not my appointed dr. I told them but I with this dr since I became a member at Day 1 I have never used a other Dr.My dr change her surname and the practice number has change as well, so on the 13 Jan I speak to Sharlene and she said but they have to pay the account on the 17 Jan I phone again and this time I speak to Susan and she told me also but...

Category : Medical

(0) Replies

Country : South Africa

Hi Everybody, as some of you might know i was assisting Fasen Dentures for a very short while as mostly dealing with customers. First and foremost i would like to make it clear that i have chosen to distance myself from the business and everybody working there. I in no way wish to be associated with these people as i REFUSE to endorse a inferior product and service. Please be advised that all the fantastic reviews the public gets to see are only one in a vast series that are carefully edited...

Category : Medical

(0) Replies

Country : South Africa

Lancet must have the worst account system that I have ever dealt with. In June 2016 I received a statement from Lancet requesting me to pay R278.00 which I promptly did. In October I was advised that the account had a credit of R278.00 due to me and and sent my details. This carried on with me sending emails querying the status. Today I phone and get informed that I was not due a refund and that my account has a debit of R29.00. Every time Lancet has an account it is an absolute mess.

Category : Medical

(0) Replies

Country : South Africa

My Sister inserted implant in November 2015 for prevention, however now is making her sick. She cant eat, always want to vomit, always dizzy and is complaining with headache. I told her to go to the Clinic n remove it, since this this is killing her. When she get to Tshepisong clinic were she did the implant in the first place, they told her they don't have equipment to remove it and she should come back in November because that when she inserted. just to add they even told her that didn't...

Category : Medical

(0) Replies

Country : South Africa

We've been here since morning and the next thing the doctor arrives at 10:30 and he started to do interviews before consulting with the patients is that fair on patients been here for hours and the next thing a person who just got here became a first preference. That's very bad.

Category : Medical

(0) Replies

Country : South Africa

I'VE PUT IN AN ORDER TO CANSA PRETORIA FOR SOME BASEPLATES AND ADHESIVE. FIRST ORDER WAS PLACED ON 9/1/17. AFTER 13 E-MAILS BETWEEN ME AND TRYSIE HAVENGA (STOMA SUPPORTER PRETORIA) LAST E-MAIL ON 20/1/17 WE EVENTUALY RECEIVED THE PARCEL ON 23/1/17, ONLY TO REALISE THE WRONG ORDER WAS SENT!! THERE WAS ONE ITEM ADDED, AND ONE ITEM LEFT OUT. TO LIVE WITH A STOMA, PERMANENTLY IS DIFFUCULT, BUT TO HAVE TO BEG FOR BASEPLATES AND ADHESIVE, IS SO DEGRADING. I AM VERY DISSAPOINTED.

Category : Medical

(0) Replies

Country : South Africa

I registered for a home-based caregiver position with a medical Company called Mmedi Solutions (they have offices at 304 Oak Ave,Randburg and at Design Quarter Fourways Business Centre).The advert clearly stated that caregivers would be placed immediately after completion of a one week workshop. I was invited for an interview on 27 September 2016.I was told that I would have to pay R1000 upfront, which I paid. The training was supposed to start on 31 September, it was then postoned to 4...

Category : Medical

(0) Replies

Country : South Africa

HelloPeter I like to know is it possible to go to the clinic and don't get help like this morning @ Zakhele clinic in khayelitsha they told us we must go coz they don't have enough staff to help there was only one sister that was helping...how can the government a prove leave for the whole staff and now the babies had to go back home without help...

Category : Medical

(0) Replies

Country : South Africa

My cat was bitten by a stray cat last week and I took her to my local vet Joe to whom i have been going to for about 18 years now.He treated the wound but did not stitch the laceration which was about a centimetre long and you could see the muscle and tendons underneath.He charged me R800.00 for the treatment and told me to clean the wound with sunlight liquid. no pain meds were given even though she was in extreme pain. I went back 3 times and begged him to stitch the wound as it was showing...

Category : Medical

(0) Replies

Country : South Africa

Melomed private hospital moved into Claremont recently - in the vacinity of Imam Hargoon and Belvedere roads. Since they started building the hospital until today, there has been nothing but problems and a complete lack of management responsiveness. As neighbours we have had to endure: - noise and inconvenience during building for 1 - 2 years - the invasion of privacy with an eternal balcony (not on the plans) used for smoking which looked directly over private houses and gardens,...

Category : Medical

(0) Replies

Country : South Africa

Me and my mother was doing our Christmas shopping at checkers when we split up in the shop when she came to look for me she slipt and fell so hard to the ground there was a mess on the floor luckily a there was a couple to help her she twisted her arm and hurt her back when they called upon a manager this white lady instead of being concerned she gave us more attitude like its our fault that my mom got hurt they were so rude and unhelpful they didnt even offer to take her to hospital this is...

Category : Medical

(0) Replies

Country : South Africa

Good day I have a complain regarding the above hospital. I had a baby there the 30th September by a cc-section. Before the c-section I was told to pay a R1000.00 co-payment for the hospital. I paid the money-and when I asked what's the money for they couldn't answer. Then the same day after giving I had a burn wound on my leg. I went on to complain to the hospitals' Management about it. They treated it but I paid for myself.Now today they sent me a text advising that I should pay...

Category : Medical

(0) Replies

Country : South Africa

On the 07th Of December 2017, I had an appointment at the Community Dental Studio. I was appalled at the bad service I received, I requested Dentures for my mom, I was informed by the receptionist Roxanne, it would be ready in an hour. I came back after an hour only to find that it was still not ready, again I asked the Receptionist how much longer for it to be ready, thereafter the receptionist showed irritation and thereafter my moms dentures into the dustbin. She then said to me " THESE...

Category : Medical

(0) Replies

Country : South Africa

My daughter visited above mentioned Dr in February 2016. She had to pay cash for the consultation. Totaling R958. They also then got paid the same amount from the medical aid. Today is the 7th December and yet they have not payed the money back to my daughter (who by the way is a student). Upon inquiry. I get answers like she is very busy, she does not take personal calls (what make this one personal??) I therefore insist on outstanding interest as from February to be added to the...

Category : Medical

(0) Replies

Country : South Africa

I have been trying for two months to cancel my contract at Planet Fitness with no luck and no help. I feel trapped. In trying to cancel the contract either I am on hold for hours calling a call center on 0861 496 463 or emailing customer care on [email protected] no response... For 2 months! The branch I joined in Claremont has said there is nothing they can do to help me. I am so angry. I am so sorry to all the people that joined this gym because of me. To...

Category : Medical

(0) Replies

Country : South Africa

I make my two sets off glasses at specsavers fairbridge mall november 2016 my sun glases never lay in my car its always on my eyes or in my bag in my house or work place i notice lastweek one lens looks like its popping out i go to them and the lady said she heat it and popit back in when i check it it was stil same i show her then she tel me is cos my one lens is stronger but it was right why now i ask so she start sayng its heat i took it called head ofice in pe madelein help me to take it...

Category : Medical

(0) Replies

Country : South Africa

I need assistance in sorting out my medical. SJM Botes med no 518755730 In August this year I received call from my doctor that I am in arrears with over R6000, I could not understand this as I am on cronical medication for many years already which has been approved. To enable me to get medicine I have to pay the outstanding funds at the doctor. On the 22nd September I phoned Bankmed ref no 4691862178, I was put through from one department to another eventually they told me that (somebody)...

Category : Medical

(5) Replies

Country : South Africa

I went to Greenstone Dischem Pharmacy to collect my order as normal but when i get home wrong medicine was dispensed and im worried if that was the 1st collection i should have taken wrong medicine and that is health risk.

Category : Medical

(0) Replies

Country : South Africa

good day , I Xikombiso Maluleke , I have submitted the claim on bankmed and they keep asking me for the code that is on the document. till today they have not pay my claim please see the attached document and still I have to pay the hospital bill.

Category : Medical

(0) Replies

Country : South Africa

Previous complaint dd. 2016/10/28 refers. Now I am more mad than I was before. Good day My previous complaint dd. 20161028 refers. Thank you for the phone call received from Me. Jonet van der Westhuizen, but unfortunately it did not went well. Me. Jonet van der Westhuizen indicated to me and I quote" You can put in another complain I don't care". So here it goes: Firstly Me. Jonet want to explain to me the Pharmacy Act, I do not have a problem with the pharmacy act,...

Category : Medical

(0) Replies

Country : South Africa

Good morning I visited yesterday Dischem at Vaal Mall as I do every month if I do not receive an sms to collect medication. Yesterday unfortunately I had to collect the medication as I did not receive a sms. First we must stand like grade 1's in a line and wait if it is schedule medicine because the assistant personnel is not allowed to issue it out a pharmacist must do it. Ok I can adopt to it but now if it is normal medicine still than after the assistant assisted they must...

Category : Medical

(0) Replies

Country : South Africa

False claim was send through to my medical aid for medication that was not in stock at Clicks Pharmacy Mayville (also known as Les Marais Pharmacy). The prescribed medication was put on my medical aid claim profile on 2016-10-19 before it was confirmed that the medication was in stock. I went to another pharmacy where I got excellent assistance but had to pay for the medication out of my own pocket because the medication was never reversed from the claim although I was assured by the pharmacy...

Category : Medical

(0) Replies

Country : South Africa

Dr claimed money from medical aid without me seeing him..

Category : Medical

(0) Replies

Country : South Africa

I had an appointment with the dentist on the 1 Oct 2016. The Friday her receptionist calls and I tell her that I am unable t make the appointment due to unforeseen circumstances. This lady Nadia then insist that I cannot cancel the appointment because it is too late. She then let the dentist come in the Saturday after I told her I cannot make it and now I am being charged for myself and my daughter's appointment because they can or they have a code for missing appointments. Is this how they...

Category : Medical

(0) Replies

Country : South Africa

My father was at Dr P Sareli for his heart. In this doctor's rooms it says that he charges NRPL (scheme) rates. They claimed for payment and the scheme rejected almost 50% as he doesn't have any more funds available but when I phone the scheme they advised me that the doctor did not charge scheme rates. I phoned the doctor's rooms to query this and all I get told is that I need to speak to the practise manager Nicky. The practise manager doesn't phone you back and Lucky (person who answers...

Category : Medical

(0) Replies

Country : South Africa

My daughter was diagnosed for a cyst on her ovary on the 14th of September 2016 where she endeared a lot of pain. After a week of blood tests and a sonar that took place most of the expenses was covered by myself as I fully understand that this was for my cost. I finally saw a gynaecologist on the 15th of September and I was informed that my daughter had to go for an operation to remove this. My doctor called Essential med on the 15th at 15:00 in the afternoon to get an authorisation and was...

Category : Medical

(0) Replies

Country : South Africa

It was on the 20th June 2016.When my daughter was refered by our family Dr Mlimo in Bushbuckridge Mpumalanga.He called the Maponya Net Care to transfer my sick daughter to Kiaat Hospital in Nelspruit Mpumalanga. The ambulane came with 2 (Male & Female) paramedics who were on their uniforms.They took my daughter into the ambulance, where one paramedic (female) was with my daughter in the( back pasient room of the ambulance). The male drove the ambulance from the Doctor 's surgery. On...

Category : Medical

(0) Replies

Country : South Africa

It was on the 20th June 2016.When my daughter was refered by our family Dr Mlimo in Bushbuckridge Mpumalanga.He called the Maponya Net Care to transfer my sick daughter to Kiaat Hospital in Nelspruit Mpumalanga. The ambulane came with 2 (Male & Female) paramedics who were on their uniforms.They took my daughter into the ambulance, where one paramedic (female) was with my daughter in the( back pasient room of the ambulance). The male drove the ambulance from the Doctor 's surgery. On...

Category : Medical

(0) Replies

Country : South Africa

This man Vic Boston claims to be a Doctor see his website www.DrVic.co.za He is not registered with the HPCSA. (Health professional council SA) He Treated my wife without proper diagnosis. She was bruised and in agony after so called "Treatment" He charged her R700 cash and she was not given a receipt.

Category : Medical

(0) Replies

Country : South Africa

I visited with my daughter on the 18/01/16 if I'm not mistaken, my daughter has eczema however when the doc checked her up she adv that the child has missals, all the medication you prescribed for her made her worse matter of fact is got my daughter more sick and I have been to 2 doctors after you which have adv that it's the bio scrub and that other ointment you prescribed that made her worse...which apparently you were supposed to give her an antibiotics, anyway just for your knowledge your...

Category : Medical

(0) Replies

Country : South Africa

My daughter went to see Dr De Villiers of Dr JB Nieuwoudt & De Villiers & Partners, John Montague Place, Montague Drive, Milnerton on Friday 2 Sept as her chest was so tight so could hardly breath. (My daughter normally sees Dr Ismail Century City, but he was on leave and the Locum on duty was not in on Friday). I spoke to the receptionist Lynn, told her the problem, she said she had to wait when she arrived as they were very busy and they closed at 12.30. My daughter arrived there at 10.30,...

Category : Medical

(0) Replies

Country : South Africa

I booked an appointment for Laser facial treatment, when I got there the Indian female Dr saw me and asked how is my budget like? And said around R300.00 and we ended up agreeing that the whole thing will be R600.00 with no extra costs.After the consultation she told me that she'll put me on a facial treatment first for about six months and then laser will be done after,of which is fine with me because of the nature of my skin. Not mentioning that i'll buy the exfoliator that I will use at...

Category : Medical

(0) Replies

Country : South Africa

On 2016/08/04 we arrived at Medi Clinic Vereeniging Emergency ward anat 10h20 and we only got to be helped at 13h00.Upon enquiry we were told by Mr Mabuza and the receptionist Nokuthula that we`re the follow up and therefore not priority-walk in people were treated ahead of us even though they got there after us-they instited they were critical-I told them if person is consciousnot yet consulted nor diagnosed they can not claim beingcritical all must be treated equal.They argued with us. M...

Category : Medical

(0) Replies

Country : South Africa

I went to consult at Dr Malete 's practice.he was not there but there was another doctor the i went in and explained what i was wrong with me.he totally ignore what i said and said i was not sick.i called after a day to complain.the lady laughed and said i was not the only one and she put me through to the doctor who said i can come again and i will not be charged.when i went back on saturday the 30 july 2016.i got there and explained that i was the one who called to complain and that i'm...

Category : Medical

(0) Replies

Country : South Africa

good morning On the 13 July 2016 around 19:40 I saw blood in my vomited I went to Steve Biko Academy in Pretoria when I got there I opened a file which people that helped were helpful and friendly. I waited in a queue to see a Doctor after 22:00pm i was called in when I get inside I found a female doctor, she gave me attitude while walking in and asked why are you here, i explained that I felt my nose blocked then I ate garlic which didn't go down and caused me to vomit and I saw blood,...

Category : Medical

(0) Replies

Country : South Africa

This Hospital was supposed to be a place of healing and recovery, however I have been to this disgusting Hospital twice. The nurses neglect their patients, they are always complaining about their personal lives and how miserable they are. This affects their performance and impacts terribly on the patients. Management makes no effort to resolve the issues, yet construct excuses for their staff's incompetence! False comments were recorded in my patient fill!!!I will strongly suggest that people...

Category : Medical

(0) Replies

Country : South Africa

I would like to inform that I was disappointed on the manner in which I was treated, through the hours of the afternoon today, by the reception personnel at Jackpersad during my visit to have a radiology report for my son for the purpose of applying for his study permit. Two people, one with a ring through the nose, took turns to convince me that my son’s medical aid does not cover for the radiological report requested by the Department of Home Affairs and that I should pay cash. I asked...

Category : Medical

(0) Replies

Country : South Africa

I RECEIVED AN SMS TODAY FROM ERGOMETRIX STATING THAT I OWED SPECTRAMED R1493.68. I CANCELLED MY MEDICAL AID LAST YEAR MAY 2015 DUE TO THE FACT THAT I HAD TO PAY MY OWN MEDICAL EXPENSES AND THEY WERE NOT COVERING MY MEDICAL BILLS. I GAVE THEM SUFFICIENT NOTICE. I GAVE THE 30 DAYS NOTICE AND THEY CONFIRMED MY CANCELLATION. NOW I AM BEING THREATENED AND INFORMED THAT I WILL BE HANDED OVER UNLESS I PAY THE OUTSTANDING AMOUNT. A WOMAN NOAMI SENT ME THIS SMS. REFERENCE SPE 015835. PLEASE HELP

Category : Medical

(0) Replies

Country : South Africa

My daughter injured her ankle at sibiya a paramedic assessed her saying there was nothing wrong just soak in hot water 3 days later when we took her to clinic she had to be rushed to hospital upon which her growth bone was fractured she now had a hard plaster for the last 5 weeks and her dad has to care for her 24 hours to and from school.medical expenses when I contacted the head office they were rude and said then magic company is at fault yes however that paramedic said clearly no...

Category : Medical

(0) Replies

Country : South Africa

On the 16th of May I went to Dr Setsubi & Associates in Langa opposite Caltex Garage. Complaining of severe headache and vomiting since the previous night. I told him that I was under neuroligical care. The doctor did not do anything for me he just told me that a headache has never killed anyone. He did not give any injection only tablets that I told him I have at home and they are not helpinh. I ended up in casualty and I was admitted for the whole week. I really trusted that our people are...

Category : Medical

(0) Replies

Country : South Africa

I placed an order online, as a first time customer no communication was made to me about the delivery. the delivery guy pitched up unexpected, when i said i do not have the cash, and before i could even utter another word or arrange for the payment, the man jumped in his car, threw the box of items in the boot and drove away. he did not even give me 30 seconds to speak. i felt disgusted that the delivery department did not communicate with me firstly about the delivery time and date and...

Category : Medical

(0) Replies

Country : South Africa

My name is Joyce Mutula. I stay at Makhado.i would like to report fraud that happened to me by someone who used my ID number 5809190229087 to get a VODACOM phone contract number 0791932271 name JOYCE MARIA MUTULA ID NUMBER 5809190229087. SECOND NUMBER UNDER MY ID NUMBER 5809190229087 IS JOYCE MARIA, THESE CONTRACTS WERE DONE AT CHART CONNECT AT LEBOWA KGOMO POLOKWANE. DUE TO THE ABOVE MY LOAN APPLICATION AT ABSA WAS DECLINED DUE TO THESE CONTRACTS. I DONT KNOW THESE PEOPLE. THEY HAVE USED...

Category : Medical

(0) Replies

Country : South Africa

I went on the 17th of May 2016 to the clinic after was given a appointment date for this day at 08:30 for Vitamin A drops and deworming for my 4 year old daughter. My husband went in at 4 in the morning to secure a space for us and came to fetch us at 06:50 am. we arrived at the clinic at 7 so we've been sitting since 7 am. the number given to us was nr 1 in the queue. we waited and waited and waited. by 10:30 we still havent been helped and that's when I stood up fetched my baby's card and...

Category : Medical

(0) Replies

Country : South Africa

We wish to lodge a complaint about a Company by the name of Vital Aire Corporate Park, 3rd floor 4-6 Skeen Boulevard, Bedfordview. We contacted the Company through a referral received by a Family Friend. We called a Employee by the name of Michelle on Sunday the 8th May 2016 in need of an oxygen machine, as my Son was terminally ill with Brain Cancer and was on his last few hours. We enquired about all the information about the payment that needed to be made for the machines via EFT and...

Category : Medical

(0) Replies

Country : South Africa

A midwife by the name Tsholofelo Tlhabane at Jubille Hospital in Hammanskraal/Temba, who was really rude during the delivery of my baby. She woke me up by poking me on my back and started shouting at me. Even diagonising me that im HIV positive when infact im not. When i was ready to give birth she swore at me and she kept spitting out her saliva as if im some kind of a pig/freak. But because they told me my baby's heartrate was dropping, there wasn't much i could do or say. But rather keep...

Category : Medical

(0) Replies

Country : South Africa

23 Jan 2016 was the second week running that the Pharmacy did not have The Big box of Nicorettes in stock. I was forced to buy the small packet which works out much more expensive!! I have had this problem with Dischem The Glen on previous occasions. I had to go to Dischem in the Mall of the South on Sunday (wasting petrol) to purchase the big box, of which they are running a special. Big box together with the small box for the same price. Small box free!!!

Category : Medical

(0) Replies

Country : South Africa

Ek is baie ongelukkig oor die diens wat bestmed bied. Mens betaal elke maand klomp geld vir mediese fonds maar wanneer jy hulle nodig het is daar baie klagtes oor magtigings. My man le nou al vir 5 dae in die hospitaal met erge lae rugpyn daar is x strale en MRI Scan gedoen wat bevestig dat hy n discectomy moet kry. Volgens die dr se metode wil hy n micro discectomy doen die mediese fonds vereis n motivering vanaf die dr hoekom hy die metode wil gebruik want die medies wil nie daarvoor betaal...

Category : Medical

(0) Replies

Country : South Africa