Medical Complaints

I took my mom there after she had asthma attack, we got there at 2h45am she was only attended at 11h00am, they left her sitting on the banch for hours, they refused to let me in the ward. the incident also happened on the 25 of Sept, it tool her in after she had another asthma attack and she needed oxygen, we got there at 21h15 in the evening an was only attended after 12h00am. we were told that there is no medication. Nurses there are so rude and don't care, don't know why they work...

Category : Medical

(0) Replies

Country : South Africa

on sunday morning @ about 4am i was taken to bara hospital by an ambulance as iwas injured from attacks i got earlier. i was a little bit comfused and in pain as i had injuries in the head. I normaly hear people complaining about the treatment they get at the above mentioned hospital, and I was shocked the way peole are treated by the staff there. nurses together with the security guards. when we had waited for over an hour before we could be attended to. not that there were many of us. only...

Category : Medical

(0) Replies

Country : South Africa

My mother was admitted at this hospital on Thursday on 28th May 2015, under doctor M E Mosese. It is Monday today, the Dr only attended her once, but have been sanding his colleagues to collect blood from my mother daily. The Dr doesn't give out the results from the blood samples, my mother is in horrible pains . This Dr doesn't understand how important our mother is to us, we need this lady. She is the only we have. Please help me I need help in this regard.

Category : Medical

(0) Replies

Country : South Africa

My mother was admitted at this hospital on Thursday on 28th May 2015, under doctor M E Mosese. It is Monday today, the Dr only attended her once, but have been sanding his colleagues to collect blood from my mother daily. The Dr doesn't give out the results from the blood samples, my mother is in horrible pains . This Dr doesn't understand how important our mother is to us, we need this lady. She is the only we have. Please help me I need help in this regard.

Category : Medical

(0) Replies

Country : South Africa

We bought an item from Mr Martin Barnard, were dissatisfied with the quality of the product and was reassured by him about a refund, we couriered the item back to him a week ago and still he can not give a straight answer for when the refund will be done. All we hear are conflicting excuses and now he is ignoring us.

Category : Medical

(0) Replies

Country : South Africa

Hi, on the 4th of February 2015 I was issued with a letter authorizing my lower back procedure at Glynwood hospital for the procedure10.02.2015. Two days later after the procedure was done the12.02.2015nother letter was e-mailed to me saying that they have declined my request for authorizing my back procedure. The problem now is that all the bills are sent to me as the medical aid says it declined my request. I have called e-mailed but no help at all. Kindly help as I'm at home recuparating...

Category : Medical

(2) Replies

Country : South Africa

I booked my medication yesterday, and when I came to collect at Midday, I was given the incorrect prescription. It was a Friday, not a doctor was around, and all the nurses were on lunch.

Category : Medical

(0) Replies

Country : South Africa

The Dr @ clinic is chasing away all the patients home, she told us she z only waiting gun short n accident as rest of us we can come back tomorrow @ 7:00, I'm a domestic worker who gets paid by being at work, I axplained to her she sy is not her problem, what I was doing when they were studying, I must go back 2 school so dat I can be entitled to sick leave, wat makes me angry she doesn't want to give us her name, on my way back just after exiting the gate another lady who was chased away...

Category : Medical

(0) Replies

Country : South Africa

I purchased 4 boxes of colour contact lenses which I paid R650.00 in full in cash.Being a disabled person i requested my mum to open the contact lenses boxes so that I could try them all. When I tried the on two of the boxes were the incorrect colours, not the colours I requested. The other two boxes the feel of the contact lenses was not right, it hurt my eyes. So I then returned them, when I called in the doctor (Dr Shyam Pitamber said that he cannot refund or replace the contacts.Please...

Category : Medical

(0) Replies

Country : South Africa

To whom it may concern I need to lay a complain about some staff members at Rabie Ridge clinic, Midrand. The staff there are very lazy people stand outside at six o'clock in the morning waiting for them to open they let people sit there the whole mornig without being attend they start attending people after lunch and when they start after they dont check they ask whats wrong with the person while you trying to explain just give you tablets with even listening to your story, they will be...

Category : Medical

(0) Replies

Country : South Africa

The night staff at this hospital is absolutely terrible. I will make sure in future reF that I will not be comming here ever again. Will definitaly not get a positive review out of me at all. Tell them something is wrong and it hurts and in 3 hours time,4 of them still have not come back to you. Just pathetic! Hate this place .

Category : Medical

(0) Replies

Country : South Africa

My younger sister went to DR S. Ghoor for a back check up since it's been paining for days. She also complained about her ear. instead of giving her something for the ear they did an ear syringe. Her ear has been bleeding since she got back from the doctor. I've done my research and it's proven that ear syringe can lead to deafness. Should anything happen to her, We will take the matter into our own hands. It is not the first time I experience bad service. Earlier last year I was given wrong...

Category : Medical

(0) Replies

Country : South Africa

Beyond unprofessional team at Light touch! The owner who is never present at the branch decided my treatments were not working due to irregular appointments. She accused me (the client) of making my own appointments that were not within the 4-6 week intervals they recommended. She stated that she had seen clients who did not want to come for their appointments &accused me indirectly as being one of those people. I explained that as I am not a professional in the area of aesthetics, I would...

Category : Medical

(0) Replies

Country : South Africa

I visited theWeltervreden Park Clinic on 28 May 2014 to have a contraceptive implant done. I arrive there at 14:45pm. The first thing the receptionist ask me was why i was so late, I said to her how can I be late if the clinic only closes at 16h00pm.I was only called in by the nurse at 15:35pm, the first thing she started to explain is how long the procedure takes and how she does not want to rush it because she does not want to make mistakes, she was stalling so that she doesnt have to...

Category : Medical

(0) Replies

Country : South Africa

My niece was turning away at casualty after sustaining a fracture

Category : Medical

(0) Replies

Country : South Africa

STAFF AT LANCET LINKSFIELD NETCARE HOSPITAL FAILING TO SUPPLY REFERENCE NUMBER AND AMOUNT AND BANK ACCOUNTS FOR THE PROCESSING AN EFT PAYMENT FOR MY ELDERLY MOTHER'S BLOOD TESTS TAKEN AT THE DOCTORS ROOMS AS SHE WAS IN A WHEELCHAIR.THEY INSIST THAT I COME IN PERSONALLY TO PAY IN CASH. WHEN I CHECKED GOOGLE I NOTED THE BANK ACCOUNT DETAILS FOR LANCET AND THAT THEY SUPPLIED FACILITIES FOR EFT PAYMENTS BUT 5 HOURS LATER I STILL DONT HAVE A REFERENCE NUMBER NOR THE AMOUNT WHICH IS PAYABLE TO...

Category : Medical

(0) Replies

Country : South Africa

A gentleman called Nkosi at Edenvale Hospital - Mortuary department, gave an extremely bad service while calling in and confirming a deceased person. His manners were very bad and I don't quite get it why employ people with no people's skills and manners. I am greatly at disgust by his barbaric manner.

Category : Medical

(0) Replies

Country : South Africa

My girlfriend is 4Monthts and 2weaks pregnant and we went to Sasolburg Clinic firstly they say they open at 7:30 but we sat there until 8:30 we where the 4 persons there they helped about 10 people before us then I got up and asked them when will they help us then a white lady working at the front desk said they must first make a apointment then we can come back but only in Jully I said to them its out off the question what if there is something wrong with the babby they have to do blood...

Category : Medical

(0) Replies

Country : South Africa

I had the unfortunate experience of having a Pearl Fusion laser at Skin Renewal in Fourways. Nearly 7 weeks later, my skin is still incredibly red, blotchy and has laser marks all over it, my pores are larger then before and in general it was a complete disaster!!!! Absolute nightmare to deal with, and they claim its "normal" to have skin be in a worse state nearly 2 months after treatment then before, yet Ive had two other Dermatolgists confirm that the laser was incorrectly preformed on...

Category : Medical

(0) Replies

Country : South Africa

Essential med, refute claims as they do not read any paper work submitted to them, do not follow up with the customer, do not communicate with the customer when the customer follows up with them. Essential med do not even know what the claim is for and refuse to pay it and will not listen when the customer tells them they have the incorrect information

Category : Medical

(0) Replies

Country : South Africa

The bad atittude of the stuff namely Figile working on BP machine, as she purposely delayed the taking of my 1year old child, then when she finally does, she feather keeps me waiting for an extra 24 minutes, and i had to ask around as she had no uniform on n no name tag. Its as if they she wanted me be agresive. Now waiting to get into room 16, its been more than 50 min and its 13:35. Its easy to die in here since one cant go straith to hospital. If i didnt know i'd say they were...

Category : Medical

(0) Replies

Country : South Africa

The bad atittude of the stuff namely Figile working on BP machine, as she purposely delayed the taking of my 1year old child, then when she finally does, she feather keeps me waiting for an extra 24 minutes, and i had to ask around as she had no uniform on n no name tag. Its as if they she wanted me be agresive. Now waiting to get into room 16, its been more than 50 min and its 13:35. Its easy to die in here since one cant go straith to hospital. If i didnt know i'd say they were...

Category : Medical

(0) Replies

Country : South Africa

Die Van Rensburg pataloe se fakturering in Bloemfontein laat veel te wense oor. Of Nappi kode is foutief of Nappi kode verskyn nie eers of faktuur nie. Geen wonder my Mediese Fonds wil nie eers meer eiese van hulle hanteer nie. Die diens is swak

Category : Medical

(0) Replies

Country : South Africa

My mother was admitted on wednesday @ garden clinic hospital she has not yet attended by any doctor until today and she is still in pain

Category : Medical

(0) Replies

Country : South Africa

I went to Sediane Optometrists in Phuthaditjhaba-QwaQwa in Free State for my eyes. I was tested then chose a frame for my eyes, after two weeks my spectacles broke on the side and When I took them back Mr L.C.Sediane, The Optometrist refuses to fix them but he has claimed from my medical aid instead he wants me to buy new and more expensive frames. I can't do that as I have to wait two years to get new spectacles. He refuses to fix them or get a new temple and install it.

Category : Medical

(0) Replies

Country : South Africa

I have been dealing with every dog and his uncle at Dicovery since last year. I contiuoulsy get pushed around from person to person and all they ever do is tell me a mouthful without saying a word. The arrogance, attitude, continual lying is unfathomable. Leads me to believe that the its either that they dont care, are mandated by the CEO not to care or they just have way below average IQ's.

Category : Medical

(0) Replies

Country : South Africa

Dellaying to proccess the claim to get standing frame yet you have denied me to be re-admitted at the rehabilitation center dispite medical reports from physician and therapist sent to you.iam contributing every month therefore you are not doing me favours.this is very disgusting.iam unfairly treated and denied my right as a paying or contributing to the scheame.I demand clarity on this issue as a matter of urgency.T.C.Ntsele

Category : Medical

(0) Replies

Country : South Africa

Yesterday (2013/12/04) I made an appointment at the drs for my daughter to see a dr, unfortunately I had to work and I asked my mother in law to take her. I phoned and made the appointment and the receptionist said its fine. On their arrival the receptionist told them the medical aid is exhausted right in front of everyone present. She could have told me beforehand, when I made the appointment.

Category : Medical

(2) Replies

Country : South Africa

No authorization for an op that I had to have done 07h00 this morning. I saw the specialist on Tuesday and they phoned Discovery for Authorisation. Discovery said that there was a problem with my payment which was not true. Yesterday they said my Dr had to fill in a form because I have only been on the medical aid for 6 months and they would fax it to him. I have made about 40 calls to the medical aid and the Dr and up to now 14/11/2013 @ 16h34 the Dr has still not received anything and I...

Category : Medical

(0) Replies

Country : South Africa

I handed in my script I received from the Doctor on Friday morning, 27th September, to collect later that afternoon. The person who received the script must have handed it to a person that has no empathy or sympathy for patients(SIMONE LAMPRECHT)who threw my script into the bin and just did not care what happens to me. Tried talking to the manager who also had a don't care attitude who left me standing and begging for my medication and causing me such an inconvenience. The Saturday morning...

Category : Medical

(0) Replies

Country : South Africa

I went to the clinic in May to test for hiv and was told that I am positive. They nurse too pap smear tests to check if there are any other problems. I went back there a month after the tests were taken and I was told that the results were not back yet, which was incorrect. I then went there again the month after again and the nurse told me that I must go and look for them myself. I went there for 6 months asking abount my results and they kept saying I must look for them. Until last week...

Category : Medical

(0) Replies

Country : South Africa

Rather than go to an established optometrist, I came for a doctor's visit to the local optometrist (support your community). After waiting for 30 minutes, filling out all the required information, I watched as 3 different individuals came in after me and were given better treatment, attended too and left while I sat there. As an American visiting South Africa, I can only say that it was a reflection of the bad stories one hears about this country. There were clear undertones of...

Category : Medical

(0) Replies

Country : South Africa

Receptionist ladies at medicross springs are rude, sarcastic and unfriendly, and have absolutely no compassion when it comes to sick people. people should not be treated like they are a waste of time when going to a health practitioner. They are sooooo unprofessional

Category : Medical

(0) Replies

Country : South Africa

My wife had an ear infection with severe pain . she went to the GP on friday 13/03/01. she was still in severe pain so Saturday i took her back to the GP. he said her infection was very bad & she neede to be hospitalised. trying to admit her to hospital became a mission. Essential med said it does not cover this in adults & i wil have to pay my own cost. i battled with them for over 2 hrs. they stated i must pay the 1st nite & get a motivating letter from the dr & there was no guarentee...

Category : Medical

(0) Replies

Country : South Africa

I arrived at clinic at six only to be attended at 8am because the were no enough papers they've ordered Cards but government has not delivered yet us patience suffering because of that. When we ask for clear information from the stuff we getting shout at. Real so not happy with this service

Category : Medical

(0) Replies

Country : South Africa

Good Day I went to Nokuphila Clinic got there before 13:00 for family planning,there is only one room for family plannin(room 2). When I got there saw the nurse going out I assumed she is on lunch......that was before 13:00 its now 14:40 and the sister is still not back I have decided to go home as they not helping all the rooms are free you can hear all the nurses in the pause area laughing and having a good time What I hate the most is this is not the first time something like this...

Category : Medical

(2) Replies

Country : South Africa

I PURCHASED A VOUCHER THROUGH GROUPON AND I HAVE ATTEMPTED ON SO MANY OCCASSIONS TO MAKE AN APPOINTMENT FOR THE BOTOX PROMOTION THAT I PURCHASED IN 22 NOVEMBER 2012 I CAN COUNT HOW MANY TIMES I HAVE CALLED AND LEFT MESSAGES TO BE CALLED BACK, I HAVE SENT TEXTS TO THE CONTACT NUMBER AND EVENTUALLY I WAS ASKED TO CALL IN EARLY JANUARY WHEN THEY RE OPENED AFTER THE FESTIVE SEASON. I DID SO ON 3RD JANUARY AND WAS TOLD AGAIN THAT I WOULD HAVE TO CALL BACK THE FOLLOWING WEEK TO SEE WHAT THE...

Category : Medical

(3) Replies

Country : South Africa

I had bad service from springs medicross on 28 Desember 2011,the reciption ladues there duscus patients and make remarks of them this is totally duscusting as people go there because they are sick and not to be discused or be discrimtided against and then there card mecine does not take cards as it is to old.

Category : Medical

(5) Replies

Country : South Africa

Complaint against Clicks Direct Medicines, leaving me without blood pressure tablets for more than a week.

Category : Medical

(1) Replies

Country : South Africa

BOUGHT VITAFORCE TABLETS THAT WAS SUPPOSED TO HAVE 120 TABLETS - BUT ONCE WE OPENED IT, WE FOUND THAT THERE WERE ONLY 49 TABLETS IN HOLDER.(THE BOTTLE WAS PROPERLY SEALED) PHONED THE CUSTOMER CARE LINE - THEY WILL SPEAK TO THEIR MANAGER AND PHONE BACK ALL THE TIME. WENT TO DISCHEM - WHO NOW MAKE ME THE CROOK! i CAN ACCEPT A MISTAKE, BUT HOW MANY OTHER BOTTLES HAVE LESS THAN HALF THE QTY?

Category : Medical

(1) Replies

Country : South Africa