Motor Industry Complaints

Under normal circumstances I do not resort to this type of media but after 14 months of patience and dealing with the unethical and devious South African Motor Industry one has to (in the modern world) resort to these tactics. On 9th December 2015 I took our 3.8 V6 Mitsubishi Pajero to Imperial Mitsubishi East Rand for its 180k km service. As this service required replacement of the cam belt I was told that it would take 2 days for the service. I collected the vehicle on 10th December 2015...

Category : Motor Industry

(0) Replies

Country : South Africa

Hi my name is Parikshan Ubraj and have bought a prenowned Chevrolet crude 1.8 with 94000km from key delta in pinetown last year May that would be in May 2016 reg ND693498. Towards the end of December 2016 I saw that the battery was dying so I issued a complaint about the battery. They changed the battery for me and when they changed it I realised that the car had the wrong size battery because it was supposed to have a 652 battery but I had a 619 battery which was way to small. And now not...

Category : Motor Industry

(2) Replies

Country : South Africa

To: Customercare  I would like to lodge a complaint for my 1st purchase of the car at Imperial Mitsubish dealership in Kuils River Cape Town. let me narrate my experience with Imperial Mitshubishi Kuilsriver... i have saw the car on the internet i then phone the dealership i went to the garage to see the car the sales man that has assisted me is Ludwig  La Grange i just saw the car standing there at the time i did not see any problems with the car. i have spoke with Ludwig...

Category : Motor Industry

(2) Replies

Country : South Africa

Do not ever take your car for a service to this garage. You shall have a cold welcome at reception. It does not matter if you stand first in the queue for booking in your vechile. People who sits in the waiting room and having coffee, will be helped before you. They do not allows you just to drop off your keys. You have to wait to speak to a consultant. I have got my own bussiness and cannot wait for somebody to put me back in a queue. It has never been the case in the past, but now it looks...

Category : Motor Industry

(0) Replies

Country : South Africa

I went into Audi Centre Menlyn for a check on my break pads only to find they were completely worn, Vusi(consultant) said they dnt have the part in store it will be ordered and come in the next day at2pm. He will contact me, he suggested I leave the car as it's a high risk to drive though they had no courtesy vehicle for me. I informed that I work in Witbank and can't afford to be without a car. He referred me to speak to Audi SA who also couldn't help with this and said a complaint will be...

Category : Motor Industry

(0) Replies

Country : South Africa

I ordered and paid for a enclosed trailerR 32000.00. The envisaged delivery date of the completed and road worthy (rwc to be provided with delivery) trailer was 03/03/2017.Several visits to the workshop and telephonic calls SMS in the period 10/02/2017 to 02/03/2017 gave a clear impression that the manufacturer is unable/unwilling to manufacture the trailer Andries La Grange have different phone nrs 0730007499 and 0612928734 and 0747760651 and advertise in Junk

Category : Motor Industry

(0) Replies

Country : South Africa

I bought a car 1Feb2017 I picked up problems after 7days they try to fixed the car but the car is getting worse now the car has a bearing knock so they what to open the engine and I'm not happy about that cause I must pay this car for 5yrs if they and in 2months the engine give me problems.

Category : Motor Industry

(0) Replies

Country : South Africa

After a purchase of a 5 Lt oil, immediately the mechanic asked me to substitute that oil as it wasn't good for my car. There and then whilst still inside the store, they categorically refused to exchange the oil claiming that all self serving products cannot be exchange and that because of the difference in prices, I can only buy something else even I don't need a thing nor a part at that time . I tried to reason with the manager in store but all fell on deaf ears, and was told they will...

Category : Motor Industry

(1) Replies

Country : South Africa

My mom recently bought a car from KIA in WONDERWATER, the dealer went with her through the contract but never allowed her to read it by herself. The dealer got her to sign electronically and attached the signature to the contract thus making it binding. The next thing you know the contract terms were against my mother. When she went to complain, the dealership manager was rude and impolite, not to mention that there was subtle racism involved. DO NOT TRUST THIS DEALERSHIP THEY WILL SMILE...

Category : Motor Industry

(1) Replies

Country : South Africa

My vehicle was booked in for a service on Wednesday 12 April. I arrived at the service center at 7h00 whereupon I was told I will be contacted approx 11h00 to let me know if there would be any additional work done to my car. May I just add that there is now a fee of R1000 odd you have to pay for some "diagnostic" nonsense !! The dealership did not have a driver to take us wherever we need to be whilst our car was being serviced and they offer no courtesy vehicles. My wife and I (being SENIOR...

Category : Motor Industry

(1) Replies

Country : South Africa

My Bakkie did not want to start, Rico quote me R 1000 to re code the key, after three months he said that he can’t get it to start and I must come and fetch the vehicle. I did pay over R 2000 for nothing. After I did contact the complaint department for GWM (Leon), he did ask what happened and admit that the service of this dealership is not up to scratch, he also said that there is nothing that he can do for me. He said that the only other option for me is to take the bakkie to Golden Era...

Category : Motor Industry

(1) Replies

Country : South Africa

gear box damage due to neglegence from workshop

Category : Motor Industry

(1) Replies

Country : South Africa

This truly disgusting and disappointing, Service a taxify is horrible. I have sent numerous emails without any joy to taxify Johannesburg. Our drivers are not getting paid for trips paid via card. i have more than R17000 with Taxify I think it's time I go the legal route. My driver did trips with taxify app almost 3 weeks ago and trips are not paid and no one is communicating/updating me on the matter. I gave taxify enough time to review the trips, when i call the office i was told that...

Category : Motor Industry

(0) Replies

Country : South Africa

This truly disgusting and disappointing, Service a taxify is horrible. I have sent numerous emails without any joy to taxify Johannesburg. Our drivers are not getting paid for trips paid via card. i have more than R17000 with Taxify I think it's time I go the legal route. My driver did trips with taxify app almost 3 weeks ago and trips are not paid and no one is communicating/updating me on the matter. I gave taxify enough time to review the trips, when i call the office i was told that...

Category : Motor Industry

(2) Replies

Country : South Africa

im a Lady name is suleka on saturday evening iwas at the filling station Garage, there were two cars infront of me and i was the third one waiting to fill up , while i was waiting at the back of my car there was sudden fight two minutes i hear a sound that bumped on my car when i look at the passageser window the was a blood , ive panic because i could notdrive infront because there cars and if im gonna drive back im gonna be going to the people that fights eventually there cars infront me...

Category : Motor Industry

(0) Replies

Country : South Africa

I purchased a brand new bakkie in July 2016 from above dealership. End of July took delivery as vehicle had some extras done on it. Upon arriving home opened the bonnet and noticed that it was rubbing against the top left side of windscreen and the grille. Dealership took it in and advised it was the nudge bar which I did not understand how that could cause that. They sent it to panel beaters to sort out. Then the vehicle was always being washed at carwash only in Feb 2017, my son and I...

Category : Motor Industry

(1) Replies

Country : South Africa

I bought a car for R60 000 on 02/04/17 at Premium Auto in kempton park.The car didn't even drive 4 hours then it stacks on the road.I called the dealer to explain to him that the car stacked on the way and is now 3 hours we sitting on the road without any assistant then said is not his business, The following day which is Monday 03/04/17 we called him and tell him we are towing the car back and he said NO is not possible unless he refund R10 000 to fix the car. He referred us to the...

Category : Motor Industry

(2) Replies

Country : South Africa

I bought a car for R60 000 on 02/04/17 at Premium Auto in kempton park.The car didn't even drive 4 hours then it stacks on the road.I called the dealer to explain to him that the car stacked on the way and is now 3 hours we sitting on the road without any assistant then said is not his business, The following day which is Monday 03/04/17 we called him and tell him we are towing the car back and he said NO is not possible unless he refund R10 000 to fix the car. He referred us to the...

Category : Motor Industry

(2) Replies

Country : South Africa

ON THE 23RD OF MARCH 2017,I WENT TO GULF STREAM GARAGE IN EASTVALE, SPRINGS. I ASKED THE PETROL ATTENDED TO FILL UP DIESEL, BUT INSTEAD, HE FILLED UP WITH 500 RAND PETROL.HE IGNORED THE SOUND OF THE RUNNING DIESEL ENGINE AND THE 3 STICKERS THAT ARE CLEARLY WRITTEN DIESEL ON THE FUEL CAP.HE THEN CAME TO ME APOLOGISING FOR THE MISHAP. I REPORTED THE INCIDENT TO THE MANAGER AND HE SIMPLY SAID,TELL THE ATTENDANT TO DRAIN THE PETROL AND REFILL WITH DIESEL.HE NEVER EVEN BOTHERED TO COME OUTSIDE TO...

Category : Motor Industry

(2) Replies

Country : South Africa

On the 29th of April,2016 ,I took my Nissan NP200 Bakkie to Hi- Brid Auto in Ridgeway,Registration CF96PLGP for Park and Sell ,they are situated in 1 Keats Street,Cnr Rifle Range Road as arranged with Dillen Govender ,the Sales Rep thereof.During the week when I enquired wether there was any Buyer who is interested,Dillen agreed that there was one who will make payment over the weekend. I went to the Dealer on the 6th of May 2016 and on enquiring because I could not find and convincing...

Category : Motor Industry

(1) Replies

Country : South Africa

1 2 3 4 5 6 ... 25 26 27Next