Motor Industry Complaints

Ford Ecosport - I had a problem with my window - I ask for advice - the way that they treat me was if I did make a mistake. I was screamed at infront of people - I clim in my car and drive away Where is customer service - I did not ask for money or there lives We will never and I say never buy a Fort again - Sorry for me but this is still a new car and have only 15 000km on - I need to take it in for a service what will happen? Do I hope they have beter manners next time and show...

Category : Motor Industry

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Country : South Africa

Took ma car for a new remote as the prev one broke,I was told its going to take few minutes.I didn't remove my valuables including ma food,due to technicalities,it took longer than expected, I was told one of the drivers would take me back to my work place, hours later I was called to fetch it, drove back home but to surprise food that was in the car grew feet.Today I called inn just to make them aware of the incident, answer that I got was its NOT THEIR PROBLEM I SHOULD HAVE REMOVED MY...

Category : Motor Industry

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Country : South Africa

The sold me a car that leaks and claim to Fix it after I lashed out. After days calling and wanted a resolution on a car I Bought from them. They run around and stuff giving me attitude am treated like I dont Matter asked to cancell the deal now they Deny their attitude towards me. How can they run a business with no integrity. That car travelled less than 30 km but has problems and they insist that I shuld go And fetch it from them. They are worst business people and they undermine...

Category : Motor Industry

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Country : South Africa

On 1Dec2016 Pie in the sky driver drove into my car,since then I've been sent from one email to the next,I can't explain everything I'm just frustrated its been almost 4 months and they can't even sent a exessor out,I must manage to fix the car alone because I use it for work,my car is not insured but I've sent every detail they requested why all my duty for nothing,from Linda Smith to Valencia Mokao to Ellen Shebele to Neil Wyngaard,Neil is supposed to be the car fixer but after trying for a...

Category : Motor Industry

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Country : South Africa

My kar is by Kia Wonderwaters gediens op 07/03/2017. Mense en wat n teleurstelling. Ek was juis huiwerig on die kar daar te laat dies hierdie jaar maar Besluit on hul tog nog n kans te gee en wat n fout. Na n paar foon oproepe kan ek verstaan hoekom die diens so pateties is. As die Bestuurder van di diens afdeling nie eens behoorlik luister wat jy the sê het nie is dit verstaanbaar hoekom die diens van van die personeel so is.

Category : Motor Industry

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Country : South Africa

My windscreen was replaced by the PG glass mobile fitmin Team. My revue mirror was left broken but stuck temporarily so that I couldn't see. Hours later I jumped into my car to find the mirror hanging. When I contacted PG Glass they said there is nothing they can do. I am now driving around with a hanging revue mirror which is against rules. I am utterly disgusted. PG Glass doesn't return calls and put you on hold for long periods and then drop your call. Horrible company to do business with....

Category : Motor Industry

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Country : South Africa

When l was at the reception i first spoke to one of the white lady who was tall and slander. She apologized that they are using small vehicles hence that is why it is a beat slow. While l was about to leave this tall bold head shaved man came in and identified himself as a driver. My colleagues came and they told him that we are four of us this Black short light complexion lady jumped in and said to me, you are the last to go as you came last. I told her that this not the way to address...

Category : Motor Industry

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Country : South Africa

My Amarok wat onder n diensplan is en onder waarborg word net by Volkswagen Citi Benoni gediens. n Skroef het los gegaan op die ratkas en 8 liter olie het uit geloop met die waarde van R10'800.00 (R1350 p/l). Nou verwag Volkswagen dat die kliënt moet die skade betaal want volgens hulle is dit nie hulle verantwoordelikheid nie. Die diens plan stipeleer duidelik dat die kliënt mag aan niks werk nie anders verval die kontrak. Ek sit sonder my voertuig al 3 weke met geen...

Category : Motor Industry

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Country : South Africa

Zero communication, BAD service!!!! I bought a Toyota Etios 2016 model (30 000km) from NTT Toyota Palaborwa in December 2016. At first i was happy with the car but now I am not, In the boot there is board type of thing covering my spare wheel and Toyota said they will order the part that covers the board (not sure as I was not explained what should be in the boot. I did speak to a manager Abraham at NTT Toyota and he insured me he will let me know as soon as the thing for my boot was...

Category : Motor Industry

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Country : South Africa

Zero communication, BAD service!!!! I bought a Toyota Etios 2016 model (30 000km) from NTT Toyota Palaborwa in December 2016. At first i was happy with the car but now I am not, In the boot there is board type of thing covering my spare wheel and Toyota said they will order the part that covers the board (not sure as I was not explained what should be in the boot. I did speak to a manager Abraham at NTT Toyota and he insured me he will let me know as soon as the thing for my boot was...

Category : Motor Industry

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Country : South Africa

Unit is afbetaal 14/6/2016 maar betaal nogsteeds volprys nadat bewys gemail is 2/2/17 Unit v kia cerato na kia rio oorgeplaas deur wonderboom fitmentcentre en op netstar rekords nogsteeds cerato lisensie plaat nadat mails ook 2/2/17 gemail is met ons bewyse. Verskye kere gekontak maar niemand kom terug nie en vrydag 10/3/2017 unit getoets 7.50am en hul gereply 11.34am dat unit nie werk nie!

Category : Motor Industry

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Country : South Africa

I have evidence of fraud, have a vehicle that has operated for 37 to 39 days out of 3 years and Tata has the vehicle. Charged us R8000 for repairs, delivered the vehicle to us and it did not work. Will not take responsibility for this, will not fix the vehicle, will not refund us. 3 years and counting and Tata head office knows about this, doing nothing, Department of Transport know about the fraud, doing nothing, Tata Stanger and Tata Richards Bay getting away with this and one of them...

Category : Motor Industry

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Country : South Africa

I had a problem with my car it was cutting off power sometimes as i was driving.I took my car to car service city to fix the problem as their logo says we know cars.they diagnosed the car and i told them to fix the cutting of power thing.i was charged R900 for that and i asked if it wont give me any problems again they said yes.i took the car but the same day i was stuck at R21 for an hour with my infant.i called them the next day they towed the car.they then again diagnosed the car and said...

Category : Motor Industry

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Country : South Africa

I reported by way of the complaint form from their website about the problem with Peugeot and a replacement battery in December. Another sent mid January, phoned at beginning of February (was told wait four to six weeks) and sent the form again at beginning of March. Still no response.

Category : Motor Industry

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Country : South Africa

The maintenance plan is not worth the paper it is written on. It covers the replacement of the battery but if they have none in stock the customer is expected to wait at least 3 days for one to be ordered from Gauteng. They will not cover a Willard but only the imported Peugeot approved item. I live in Port Elizabeth. I had it replaced by Kariba in 1 hour 10 minutes including a jump start at my home. Peugeot customer service is terrible.

Category : Motor Industry

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Country : South Africa

My car had a problem, it towed to your service center, they did a car inspection, I was given a quote, company paid, car fixed as per quote, Technician (holding the name for now)phones me to say that the bill is going to be very high, I MUST TAKE OUT THE CARE FROM THE SERVICE CENTER, THEY WILL GET PARTS AND FIX MY CAR OUTSIDE THE SERVICE CENTER. I told him that I don’t have cash for that as my car maintenance card from my company, he said I must thing well because he will get parts from...

Category : Motor Industry

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Country : South Africa

on the 4 February 2017 my vehicle was stolen an recovered ckp2081696/1 I was told its a write-off by the assessing company to date 8 march 2017 I still cant get closure on this matter I have to call KING PRICE all the time they never ever call to update on what the status is or when the bank will be settled very very frustated .THEY ARE NOT PROFESSIONAL IN THERE WORK AT ALL PS. I AM CANCELLING MY INSURANCE WITH THEM ON MY OTHER VEHICLES.....NEVER WILL RECOMMEND THEM EVERRRRR

Category : Motor Industry

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Country : South Africa

The Auto Dealer advertised a vehicle over the internet, 2003 Land Rover Discovery 2 Facelift Td5 as in mint condition. The vehicle on both OLX and Gum tree was looking very inviting and I went to springs from Polokwane to view the vehicle and pay for it if possible. They took long to assist took the vehicle here and there for repairs until they swindled me out of my money by telling me that if I don't pay in time I wont be able to take the vehicle and they knew I came from Polokwane using...

Category : Motor Industry

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Country : South Africa

I took my car for its first service on the 1March 2017 at Ford Tygervalley. In my boot I had an Addis bottle and a tupperware lunch box.When I got home I checked my boot and only to find out that the tupperware had dissappeared, they did not steal the fake bottle they stole my original tupperware lunchbox.I then received a call on the 2nd March from Ford asking me about my experience at Ford, I told them I was happy but dissappointed as my tupperware was stolen and the lady promised that...

Category : Motor Industry

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Country : South Africa

I took my 320d vehicle in to Alberante BMW on the 8th of Decmber 2016 (it is still there) for repairs as I noticed a noise whilst driving. After a almost a week and a half of chasing for a dignosis and quote, I was quoted approximately R20000 to fix what I was told was a timing chain. I had to pay 50% upfront for them to start the repairs. I paid the R10 000. Almost two weeks passed without any news on my car despite me constantly calling to find out when I should collect my car. Eventually,...

Category : Motor Industry

(0) Replies

Country : South Africa

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