Motor Industry Complaints

My experience and treatment at Campworld (Eastern Cape Caravans) in Walmer, Port Elizabeth, however forces me to vent my anger and frustration. Eastern Cape Caravans is the only caravan dealership in Port Elizabeth and the are no other caravan shop or repair center for miles around. One is therefore forced to deal with them, but what a lot of unfriendly people - and the attitude!!!. . My first bad experience was during last year. I approached the dealership to have the...

Category : Motor Industry

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Country : South Africa

I bought a Volkswagen (polo vivo 1.4 Tradeliner 5D) at Tzaneen Lannie Motors in September 2015, on collection date the car was found with twisted driver seatbelt and was fix same day and also found smesh & grab bubbles on the windows and was not fixed I was advised to bring the car but still not fix even today on December 2015 same year that I got this vehicle started not to signal and the doors not closing properly, Windows making notice when is been closed or opening, doors were adjusted...

Category : Motor Industry

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Country : South Africa

Johann Ramsauer is a incompetent, dishonest and morally/ethically bankrupt racist "manufacturer". He is regularly investigated by the NRCS for miss conduct and as a result regularly blacklisted from registering trailers! The first warning sign is that his company name is only a trading name and not the actual registered company name. That is because his entire company setup is designed to steal from and defraud customers, suppliers and employees alike. Johann does this by keeping all his...

Category : Motor Industry

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Country : South Africa

MRS E. BOTHA BOUGHT A DATSUN GO FROM NISSAN CLEAR WATER 2014, WITH THE FIRST SERVICE MRS BOTHA COMPLAIN ABOUT THE SOUND THAT OCCUR WHEN SHE REVERSE AND SOMETIMES PULL AWAY. THE FUELGAGE IS ALSO NOT WORKING PROPERLY. THE EXUAST SYSTEM RATTLE AND ACCORDING TO THE PERSON THAT LOOKED AT THAT THESE MODELS DO THAT. THE POWER STEERING WAS A PROBLEM AS WELL THAT MRS BOTHA COMMUNICATE TO THEM ACCORDING TO THEME IS NOTHING WRONG. ON THE 18TH OF DECEMBER 2015 MRS BOTHA LEFT THE CAR BY THEM FOR 3...

Category : Motor Industry

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Country : South Africa

In October 2015 I purchased a brand new vehicle with all my savings.In February 2016 I discovered 3 things were wrong with my car; - the beading on my windscreen jumped off whilst I was driving the car. - there was a howl coming from the cluth - there was a factory fault with the steering column on my vehicle which the company did not inform me about. I contacted Durban south, I had no help from them regarding a buy back policy. I contacted customer care - they could not help me I sent...

Category : Motor Industry

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Country : South Africa

Hello Peter, THE SAGA OF MY PEUGEOT 206HDI Copy to: Kaas Clakson, Scarlett Ibis Investments 46 cc 013 755 5024/8 My car was booked in to Scarlett Ibis Investments, Nelspruit, as I was informed that they are the reputable Puegeot Dealers/Agent in Nelspruit, in October 2016 requesting the vehicle to have a major service, safety check and general condition report. I was told that I needed a timing belt and new EMS. I was asked to pay upfront for the EMS ( 1 year warranty) as it had to be...

Category : Motor Industry

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Country : South Africa

This was the worst service I ever had from any service garage. Their customer concern was basically non existent,from the workshop manager to the owner. They lied to me several times about the car beeing ready. The day that I collect the car the workshop manager told me the car was ready and he tested, and everything was alright. When I ask them why was taking so long their answer was they had to fix a oil leak. I never ask them to fix any oil leaks besides that I would have known about...

Category : Motor Industry

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Country : South Africa

Good day I've never been so pissed in my life and i regret ever using the shell garage i went on the 01-02-2017 to buy airtime Ext8 Cosmocity for R12 it may be small but for me it makes a lot difference i bought airtime when i got home i put the airtime then it stated had already been used i called vodacom and they told me the airtime was used on the 31-12-2016 by a 082 number i went to the garage spoke to a gentle...

Category : Motor Industry

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Country : South Africa

On the 29 December 2016, I took my vehicle FAW SIRIUS for services. I was assisted by the lady Annemie Herbst she was very helpful. I then requested that they check my right hand drivers window as it was not closing properly, she advised me that the rubber was a problem, the lady working with warranties was on leave till the 9th of Jan 2017. I did a follow up she then advised that China was on holiday as soon as they are back they will give a call. I have sent emails but haven't received...

Category : Motor Industry

(0) Replies

Country : South Africa

I have registered claims for 3 vehicles to have windows replaced. My insurance company approved the claims 10 days ago. Unfortunately the insurance company insist on using PG auto glass to do the replacements. (wonder why) I had been promised three days in a row that the windows will be replaced that day. Still without windows! If you try to phone PG Auto glass, no matter what, you reach a call center with some more

Category : Motor Industry

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Country : South Africa

My Late mother was financed by MFC for a 2014 VW Polo Vivo. in september 2016 my mother passed away and I contacted MFC to advise them about her passing.I also advised them that I would Like to keep the car and I needed more details on going aboutt that. they advisd that I would need to apply for re-finance in order to keep the car becuse she had not taken a death policy with them. I asked for the contract she signed they sent it but only two pages where signed the rest there are no intials...

Category : Motor Industry

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Country : South Africa

I bought a new Mercedes Benz GLE350 D in Dec 2016. A car that costs R1,3M from Mercedes Benz N1 City. The car was parked in the showroom and I noticed that the rear tyre had a huge nail protruding out of the tyre. I mentioned this to the salesman and i insisted that they replace it with a new tyre, after all this was a brand new vehicle. The salesman undertook to replace the tyre. On delivery i asked the salesman if the tyre had been replaced and he said No, they had plugged it and would...

Category : Motor Industry

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Country : South Africa

I bought my car in December 2016(Renault kwid)and I was told that it comes with free insurance for 12months free from Rodel insurance broker,however I was involved in a accident on the 30-01-2017 and when I called my insurance they where no where to be found the whole night,I had to find a way to tow my car privately which I had to pay from my pocket,when I finally got hold of them the next morning and explained the situation to them,I was only then sent documents of the towing company that...

Category : Motor Industry

(0) Replies

Country : South Africa

In 2014 I had driven my car into Mercedes Benz Rosebank for an annual service. I was shortly notified by Mercedes that my car no longer started and required to be towed out. I requested that Mercedes return my car in the condition in which I had brought it to them. This was the second instance in which I had driven my car into Mercedes for a service only to be told it had broken down and quoted thousands to get it back into the condition in which I had given it to them.I service my car at...

Category : Motor Industry

(0) Replies

Country : South Africa

Head of bloemfontein volkswagen could not tell me how shocks are tested. Second time in one year to replace shocs and no shocks avalbleat this time.

Category : Motor Industry

(2) Replies

Country : South Africa

I went to renew my license at the licensing department in milnerton and learned by the official that my car was no longer on my name. The dealer had changed the names on my registration papers several times without my knowledge. I am still driving my car. There has been no feedback from imperial motors or the Stellenbosch multi franchise after exhausting several avenues.

Category : Motor Industry

(0) Replies

Country : South Africa

I went to renew my license at the licensing department in milnerton and learned by the official that my car was no longer on my name. The dealer had changed the names on my registration papers several times without my knowledge. I am still driving my car. There has been no feedback from imperial motors or the Stellenbosch multi franchise after exhausting several avenues.

Category : Motor Industry

(0) Replies

Country : South Africa

I took my VW Tiguan for a 45000KM service to the King William's Town VW centre on the 6th January. When I took my car there it was normal and in a good condition as I drove it myself but had to take it for a routine Service which happens at 15000KM intervals. I got the car back on the same day and nothing was reported to be faulty but to my surprise, 18 days later the car broke down. When we opened the bonnet with the help of my cousin who is a mechanic, the break fluid container was empty...

Category : Motor Industry

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Country : South Africa

Bought Hyundai I10 cash and received car 6th January, very same evening one light faulty and got an appointment to have it fixed for January 19th. 26th January loud noise when driving, took car back immediately only to be told that the car has been in an accident, accident caused by ME, as the car was not sold to me in that condition. I just received my license and is over cautious when driving. Noise was fixed by mechanic, but I'm unhappy about the allegations and therefore went to Dekra to...

Category : Motor Industry

(0) Replies

Country : South Africa

I was given a bad service by Halfway toyota ottery cape town I don't trust them since then my number 0834226904/0823537529

Category : Motor Industry

(0) Replies

Country : South Africa

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