Promotions Complaints

Dischem have a Diaper Bag they give customers who register and spend a certain amount of cash and earn points. After calling on 4 separate occasions and being advised by 4 different people that I have made my target I was then advised by Head office that I do not qualify! The only action they were willing to take was to reprimand the staff I spoke to and give them further training. Surely they should be held accountable? After all, our conversations were recorded and as such as much as what a...

Category : Promotions

(0) Replies

Country : South Africa

Hello Peter My name is Thirus NaickerI have taken a data contract with Cell C in May this year, the package consists of 80 gigabits of data 40 day and 40’night, an LTE-A home router and a Black multi media player. From day one I have been having problem with the Black media player and the router. I Contacted Cell C in JHB and advise them of that the coverage was terrible and was told by a technician that is because the Cell C towers are being upgraded to transmit the LTE-A signal and...

Category : Promotions

(0) Replies

Country : South Africa

Good Day I contacted Mondo Cellular on the 26/06/2018 & to date i am still waiting for a sales rep to contact me with regards to an upgrade or new contract as i have been a client of Mondo's since 2011 & i was due for an upgrade early in the year but at that time i was not quiet ready for another contract. Please could i be assisted URGENTLY Regards

Category : Promotions

(0) Replies

Country : South Africa

For my birthday, my friend bought "an indulgent spa package out in the Cape Winelands at Asunde Day Spa. This was purchased through Daddy's Deals. First of all it wasn't in the Winelands, it was in Paardvlei Somerset West. We couldn't find the building as there were renovations going on all around it and it wasn't sign-posted. No-one met us on arrival. The place is musty smelling and is an old manor house. Eventually someone told us to climb the stairs to the next floor. This place cannot...

Category : Promotions

(0) Replies

Country : South Africa

I bought a bed in December 2017 at Soshanguve crossing mall Sleep masters on promotion of getting a free pillowcases,upon delivery there was no pillowcases I called them they sad they will delivery them after there are in store I went to collect them the next day.The store manager told they are at warehouse they will call me when they arrived ever since nothing has happen,someone in store said they are keeping those pillows for them self's because customers are not aware of those promotions...

Category : Promotions

(0) Replies

Country : South Africa

Cancelled a 'Get More' promotion offer just on a year ago. CELL C just continues to deduct this monthly with my contract fee. I have contacted CELL C TIME & AGAIN, they distance themselves totally from it, giving me a number to call for 'Get More', EVERY TIME. I call to ask why they are continuing to deduct after I've cancelled, they tell me to hold on and after awhile cut off. I WAS TOLD THAT THE 'GET MORE' THING COULD BE CANCELLED AT ANY TIME, I CANCELLED BECAUSE RESTUARANTS WERE NOT...

Category : Promotions

(0) Replies

Country : South Africa

I bought a fridge from Makro Alberton. The fridge is not right and when i try to report it for inspection, i am not getting the joy with the Manager for electronics to a point when she told me that i can do what i like as a customer if she is not helping me.......

Category : Promotions

(0) Replies

Country : South Africa

Few min ago 25/10/17 I was at Identity buying sales items that were merchandiser in front of the door, I found few terms I liked, price cancelled with big paper that sales up to 50%off. one of them was a nice brown T-shirt. When paying I was told that it was not on sale, they made a mistake. they cant give me with that money. I spoke to the manager his name is Themba ,he refuse to give me his surname he literally said he will not give me I must just know that he is a branch manager. I asked...

Category : Promotions

(0) Replies

Country : South Africa

I won a prize on "Play every day" of 50 minutes airtime to "any" network as per Vodacom SMS confirmation which I still have. Vodacom would not honour it - they said it was VC to VC which is contrary to the SMS. Put you money whwew your mouts is Vodacom.

Category : Promotions

(0) Replies

Country : South Africa

I was @ spar ouklip Thursday the 12 October 2017 at around 8:26 doing small shopping then I saw eggs at the price if R6.79 for 12's then I got to the till and I was told its only for 6.Then I ask about customer right then they called the manager then he came but the attitude was so unprofessional cause he didn't solve the problem instead he said its a printing error and walked away.He doesn't deserve to be a manager just wonder how he got the position with no retail experience. He must be...

Category : Promotions

(0) Replies

Country : South Africa

I hired them to record a launch event and they came through having recorded my event. However closer to the agreed date of receiving the product I noticed that they weren't yet complete with the editing. It was a month after I hired them and the product wasn't complete. I wanted to meet multiple times to approve and settle final product so I may get my video out but after mentioning that if they too busy. They failed to handle the situation professionally and now I have to do a full...

Category : Promotions

(0) Replies

Country : South Africa

I hired them to record a launch event and they came through having recorded my event. However closer to the agreed date of receiving the product I noticed that they weren't yet complete with the editing. It was a month after I hired them and the product wasn't complete. I wanted to meet multiple times to approve and settle final product so I may get my video out but after mentioning that if they too busy. They failed to handle the situation professionally and now I have to do a full...

Category : Promotions

(0) Replies

Country : South Africa

My husband and I have been clients of MTN for the past 7 years!!! It is a great concern for us that every attempt to be attended to with MTN regarding our contract, our laptop and our dongles have been futile. The service we received at Gateway, Durban MTN is inferior to say the least, we ended up using fuel and paying for parking only to be pacified by the young lady with the promise that we will be called the next day with some kind of directive to our contract not being disclosed...

Category : Promotions

(0) Replies

Country : South Africa

In June I was contacted by a consultant offering me a promotion to buy into the Platinum leisure holiday / accommodation promotion. I duly did so and payment was deducted in July and voucher was received accordingly. I then approached Platinum leisure for a booking for September, provided them with my 2 preferred accommodation options and waited on their response. Two weeks passed and receipt a response advising one of the options can accommodate my request. Part of my request was that I...

Category : Promotions

(0) Replies

Country : South Africa

I have cancelled get it which is a service provider that works with cell C in February this year,I was given 22 working days for it be cancelled,when I call them and ask them why are they still deducting from my account they tell me that it is cancelled I should contact cell c, when I contact cell c they tell me that my account is very much active with get it. I'm tired of calling because get it refer me to cell c and cell c refer me to get it because they enjoy chewing my money. Please...

Category : Promotions

(0) Replies

Country : South Africa

I have been a very loyal customer of Vodacom, being using their contract phone from since I can’t remember more than 6 years or more.. I recently got a call and was told that because of my loyalty they will be changing my subscription with no extra cost and I will be paying the same amount as I have been. Came month end debit order went up I called the customer service and the consultant couldn't explain it to me come following month the same.. I upgraded my other number with them then...

Category : Promotions

(0) Replies

Country : South Africa

Good morning I just shop at jetmart in bethlehem, ive been shopping at this jet for years and years now and this is not the first time i have a problem with the managers. I got an sms about a promotion code for discount so i wanted to use it. So the cashier tried to help me but it throws out an error. So they called the manager 8 times on the intercom she never pitched. After 25minutes i left to the back to go fetch the manager still after 5minutes she never pitched then a security gaurd...

Category : Promotions

(0) Replies

Country : South Africa

I went to pick'n pay Chris hani mall to buy specko rice that was on special when I got there it wasn't on the shelves I asked the person in charge of the rail to assist me the lady told me to go and do a reign check then the supervisor told me I must either come back tomorrow to come and buy the rice or come on the last day of the promo to come and make a reign check. So my question was how is it that on the other pick n pays I go to if something is not on the shelve they check if they on...

Category : Promotions

(0) Replies

Country : South Africa

The above mentioned company sells fake hair weaves and products. She has been in the hair industry for a long time and often feature local celebrities as her clients. This gets the locals attention, who comes in search if good quality hair weaves but only to be meet with sub- standard and outright bad hair products. I am a victim, I bought a weave which sheds like no one's business within a month's use. I returned it only to be meet with hostility and total denial that from the owner...

Category : Promotions

(0) Replies

Country : South Africa

I registered for the bellyoff programme they were promoting at R499.I did not complete the registration because I did not have the required photo. However when I had it subsequently, I could not login to complete the registration. I sent them messages to this effect on 04;10;12;18; October; 17 November and 05 December last year and they all went without a response from them. This is my attempt to to take the matter up. Please help.

Category : Promotions

(0) Replies

Country : South Africa

I was called and offered a router in June 2015 by a vodacom subsidiary called Mondo. Told I had 14day cooling off period to cancel. I received the package and within that 14 days called to cancel. It took them until May 2016 to collect the package after I had been calling them for ages to collect. Even after the package was collected they promised to refund me as soon as the package reached their warehouse which it did. Till today 4 May 2017 I'm still being billed and have been calling...

Category : Promotions

(1) Replies

Country : South Africa

Pick & Pay advertised prices valid 25April - 7 May. Nivea shower gel Assorted 500ml - buy any two for R40.On the shelve they posted a notice - sorry but it is not for 500ml but for 250ml. Besides the above irritation the staff are not really helpful & the store is really not well cared for. Trollies and baskets standing all over the place at the tills & pay points. With so many Pick & Pay stores in close vicinity I will never shop at this one again

Category : Promotions

(0) Replies

Country : South Africa

My bank account was debited by a company I don't know on the 1st of April. Went to the bank and discovered it was a company I've NEVER heard of Liarapage. I got their number from Naedo Collection who did the debit to my account on behalf of Liarapage. I called Liarapage and explained that the mobile number they used for the debit order as reference hadn't been mine since 2008, I spoke to a Charlene who apologized and promised to reimburse me my full amount. The following week after not...

Category : Promotions

(3) Replies

Country : South Africa

I reacted on an advertisement in Rapport in November 2015about a business opportunity and invest money in INCOME GENERATOR with the promise that if I place advertisements for their four products on four free Advertiser's sites every week I will be paid a percentage of the sales made on successful ads. And if their is no successful ads, they will pay me a guarantee income of ten percent of my investment. I received two payments on successful advertisements in March and April 2016. Since...

Category : Promotions

(5) Replies

Country : South Africa

i had my 18 pieces comfort set delivered Nov 2016.my cousin signed on my behalf, since then i called Homechoice and every week telling them that they didnot delivered two continental pillow cases, instead they sent one. they told me to go to Police Station to do affidavit, around Jan i did that and fax it to them, i waited and waited i told them that if they cant resolved the matter i will courier it back they promise that i shouldn't worry,what they do now they call and asked when am i...

Category : Promotions

(7) Replies

Country : South Africa

On Saturday asked my mom went to Game store in Richards bay wanted to buy a lawnmower that is on promotion when she cam there asking for one they said there out of stock. You cant tell me every one in Richards bay buy a lawnmower at Game store. But never the less the guy that told her there is no stock gave my mom his number and told her she must phone him on Monday then he will tell her when the new stock will arrive so she phoned him and he said the truck that deliverd didn't have...

Category : Promotions

(7) Replies

Country : South Africa

Global Cosmetics promoted a masterclass in the Santon region last year in October which was then moved to November. Payment was made in full to reserve the seat. The dates were changed by Glo Cosmetics for November which was not suitable for myself and I had requested a refund in full. Numerous calls were made, emails were sent & I even discussed this with the marketing person. I was promised a refund and to date I have not received any confirmation of payment made in relation to the...

Category : Promotions

(5) Replies

Country : South Africa

The 14th Feb 2017 had a special to buy a shampoo & conditioner of 1000ml each and you get a free primer. ( Brazil Cacau shampoo and conditioner with a free primer ) The discount code allows 20 % of the total amount. However the discount code kept kicking back my order as NOT VALID . ( the code was HHWHVAL20) THEIR EMAIL IS [email protected] TEL 0112367829 I emailed Hairhouse . They tried to phone back but i missed the call . They havent responded since i told them to check...

Category : Promotions

(3) Replies

Country : South Africa

I have reported my faulty landline on 1 November 2016. Only on 12 December 2016 a technician arrived. He said that all the cables in the area were hit by lightning and they would have to fix them first. up to now, 30 January 2017, I have not heard a word from Telkom again.

Category : Promotions

(5) Replies

Country : South Africa

I went to TELKOM IN PROMENADE MALL IN MITCHELL’S PLAIN jus to check if I will be able qualify for a contract by them. The Friday when I went the system was slow n I was already running late for work I then advise the consultant who helped me to just see of I wil be approved because iam not sure if I wil take the Huawei p9 plus or the iPhone s6 plus it's both for R600 pm for 2 years I then advise her that I will think about it and will come back the Saturday. I received a call from the...

Category : Promotions

(5) Replies

Country : South Africa

Samsung ran a Promotion with majorstores from 21 October to 31 December 2016. Buy any of their listed appliances and get a weekend hotel holiday or a return flight to any local destination.I visited Makro Springfield on 04/12/16. After a lengthy assurance from Makro Springfield sales person Ms Shireen Gianchand i purchased the washing machine for R4000 worth of promo voucher. I asked a lot of questions and was satisfied that okay i will have no problem. With my purchaseI got a brochure...

Category : Promotions

(6) Replies

Country : South Africa

Good day, After several attempts (emails, and telephone calls where I have to hold on for about 20-30 minutes) to contact the company regarding the cancellation of a contract for R. De Waal, ref no 19268415-1 I get no response at all and still receive sms's that they want to send the parcel. I also have send the first parcel back with Ram Couriers. This was one of those telephone promotion calls and the info that was told to me was not what they want to send. I don't want any mobile stuff at...

Category : Promotions

(3) Replies

Country : South Africa

Misleading promise to provide products within 2 to 3 working days. After 10 days (6 working days) still no product has been receiced .

Category : Promotions

(2) Replies

Country : South Africa

Good Day, On Friday 18 November 2016, I bought jewels product range after aggressive selling and false claims from the saleslady at Princessa shop at the Pavilion Shopping centre. The salesperson promised me that the products are very good quality and that are even recommend by Dr Oz and that after using them I'll feel and see the difference on my skin texture. I told her that I'm not comfortable buying the products since I'm don’t stay in Durban and that in case it gives me problems I...

Category : Promotions

(5) Replies

Country : South Africa

I bought Pizza that is on promotion get 2large pizza , any 2 sides and a 2l coke. My order took 45 minutes to get it and then the cashier wanted to give me Fanta grape instead of Coca cola which is advitised as a drink on promotion. Cashier was rude said she will not give me 2 1litre of coca cola where as a different cashier gave 2 1litre of coca cola to some Indian guys my problem is that because I am BLACK I should settle for Fanta grape or get my money back because she wont give me the 2...

Category : Promotions

(5) Replies

Country : South Africa

Good day In august I was offered a 5gb data bundle as an upgrade to my 2gb bundle at no extra cost. I asked the sales lady three times and she said that she doesn’t want to lose me as a VODACOM customer and VODACOM values me as a customer. I was not told about any increase in my payment for this or that this would be a new account. When I received my invoices for that month, I was invoiced for a new 5gb bundle which was R398.00 and also invoiced for the activation of that account...

Category : Promotions

(4) Replies

Country : South Africa

I purchased a washing machine from Game in George on 18 September 2016 and was given a scratch card for a GUARANTEED mid-week getaway. I scratched open my unique number and immediately dialled the number to enter my getaway. (I did exacatly that was expected from me step by step). I've never spoken to someone in person as there was never ever anyone answering the phone number that was provided, although it kept on ringing for 45 minutes at a time before I hung up. They promised that it would...

Category : Promotions

(6) Replies

Country : South Africa

Pick and Pay are openly encouraging, promoting, advertising and marketing the imminent death of a child. It's not if but when. To reward your customers for spending R150 or more and in celebration of their patronage, you present, free of charge a 2 cm, ribbed, rubber, stopper physiologically perfect in design that when swallowed, will act as a cork in the windpipe of any toddlers throat. I have traveled to many countries and seen many things. Some good, some not so good but never have I...

Category : Promotions

(1) Replies

Country : South Africa

This Trading names and nit registered companies Tents south Africa Boss Tents Vip mobile tents FRAUDULENT SUPPLIER selling Tents,Mobile Toilets, mobile Chillers, tiffany chairs, and various events equipment items. The above-mentioned trading names with different company names with the same account number "Blackbriar Investments" Account no:050714589 Standard bank. The owner of the company called by the name of "Mohummad Sameer Suleman" Who is a croom himself. Be careful to get...

Category : Promotions

(3) Replies

Country : South Africa

Megamaster was on promotion September till 3/10. When I want to buy it the sales person told me they don't have stock but we can buy it and they will let us know when the new stock arrive. the next week I went to the store again and was told they have stock. I told them I will come the next day because I was there with my car and need to arrange for transport.The next day I went again just to be told they still don't have stock but will phone me. Still nobody phoned me so I went back the next...

Category : Promotions

(5) Replies

Country : South Africa

I was hounded into purchasing a router R207-Z on a 24 month contract from 1 March 2016. I checked it out with the local Westgate Vodacom Shop and was told it was old technology. I then cancelled it with Ester (rewards) on 2/3 - 0861236666 - and item was collected by Vodacom on 4/3 by Ben from Ram Couriers. Someone activated a contract from March 2016 on 0829371710 for 24 months with a monthly debit of R109.00 pm for 2 GB (paid 8 months to-date). I've been debited each month for a product I...

Category : Promotions

(6) Replies

Country : South Africa

GOOD DAY MY NAME IS MPHO RAMALEMA 4 MOTHS AGO I RECEIVED A CALL FROM MRPRICE MOBILE TELLING ME ABOUT THE TABLET PROMOTION THAT THEY HAVE, SO I TOOK A TABLET WITH THEM AND WE AGREED THAT THEY CAN ONLY DEBIT R120 PER MONTH. IWAS SURPRICED TO SEE THAT THEY DEBITED 3 TIMES ON THE SAME DAY, SO I WENT TO THE BANK AND REVERSED THE OTHER 2 AMOUNTS THAT I DONT KNOW ANYTHING ABOUT. I TRIED TO CALL THEM BECAUSE I WANTED ANSWERES ON WHY DID DEBIT 3 TIMES BUT I WAS TRANSFERED FROM ONE CONSULTANT TO...

Category : Promotions

(4) Replies

Country : South Africa

I had a contract Moderm from 2014 which was due in March 2016. Early February I got a call to upgrade my contract which I agree. But when the product delivered I found that is not something I wanted, the I called them to come and collect and cancel the contract.The corrier come to collect the product and based on terms and conditions I was not expecting to be changed since I cancelled within 48hrs. in March I was billed, R199.00 though I was not having the product, it continue like that every...

Category : Promotions

(5) Replies

Country : South Africa

I was contacted by Cell C in March 2016 or so, selling me a Tablet. I told them that I am not interested plus I am on Debt Review. They told me I am pre-approved... I eventually agreeing to the bottom of the range contract of R89 with 500mb and explaining to the consultant that I am taking the offer just to build up my credit status. I also requested Cell C that after the 1st deduction, I would like to control the account by scheduling payment on my side, so they should stop deducting money...

Category : Promotions

(0) Replies

Country : South Africa

Participated in Cadbury's competition. received communication of being a winner. 3 months later - still no prize and email communications had been vague and not delivering on promises Said that courier company delivered, but couldn't provide proof of delivery. last communication - delivery within 14 working days - it's a whole month of working days further. suggest don't waste your time on entering competitions on Competition central. Not worth it...suggestion to also buy other...

Category : Promotions

(0) Replies

Country : South Africa

I bought 3 sensodyne toothpaste at pick n pay stores. It was apparently on special, but unfortunately it was a certain type that was on sale and when I wanted to exchange the two for a refund or exchange for the once that was on special. they told me it is not on the slip. Just because the slip does not say sensodyne toothpaste,but it does say the name of the type of toothpaste on the till slip and the prizes is stated on the slip.

Category : Promotions

(0) Replies

Country : South Africa

Hello Peter, My cell phone number is 082 4802370. Sometime last month (the month of June), I received a call from Vodacom that they will give me an additional line, which additional line come with 5gig which comes with the router to connect for the use of wifi for an amount of R50.00. I had an existing contract of R149.00 of which I get airtime for an amount of R150.00 monthly. I was told that an additional line of R50.00 will be added on the contract then I will be paying R199.00 for both...

Category : Promotions

(0) Replies

Country : South Africa

So I contact Cell C, agree on witch buy out deal im gonna take. This Is R500 per month but anyway Im looking for better service so im going over to CELL C. So Ive sent all my info, two weeks later i recieve my phone and i thought to myself this is great from cell C. Whatever this is BULL SH*T!!!! They had to do a Sim PORT, so after 9 days of lying on them to please do the PORT the tell me SORRY this network that you are using is part of cell c. So i phone my service Provider, They tell me...

Category : Promotions

(0) Replies

Country : South Africa

Jabba Connect contacted me for a Cell C cellphone promotion which I accepted.The first 3 months there was no problem.After that, they started adding "subscriptions" to my account. I queried it only to find out the number is an "old" number that was reused.Then I noticed that my monthly airtime was not being loaded.I contacted them and even sent emails, only to be ignored. They are by far the worst company to deal with.With the most illiterate sales team you have come across.They are...

Category : Promotions

(0) Replies

Country : South Africa

ON BLACK FRIDAY EDGARS ADVERTISED THAT THERE WILL BE CELLPHONES ON SALE, WHEN I GOT THERE I WAS TOLD THEY DO NOT HAVE STOCK HOWEVER THEY WILL RECEIVE WITHIN A WEEK HOWEVER THEY WILL CONTACT ME ONCE THEY HAVE RECEIVED STOCK. SINCE EVER I HAVE VISITED EDGARS SEVERAL TIMES AND I WAS TOLD THEY HAVE NOT RECEIVED STOCK AS YET AND THEY WILL NEVER RECEIVE THAT BATCH.

Category : Promotions

(0) Replies

Country : South Africa