Promotions Complaints

In June I was contacted by a consultant offering me a promotion to buy into the Platinum leisure holiday / accommodation promotion. I duly did so and payment was deducted in July and voucher was received accordingly. I then approached Platinum leisure for a booking for September, provided them with my 2 preferred accommodation options and waited on their response. Two weeks passed and receipt a response advising one of the options can accommodate my request. Part of my request was that I...

Category : Promotions

(0) Replies

Country : South Africa

I have cancelled get it which is a service provider that works with cell C in February this year,I was given 22 working days for it be cancelled,when I call them and ask them why are they still deducting from my account they tell me that it is cancelled I should contact cell c, when I contact cell c they tell me that my account is very much active with get it. I'm tired of calling because get it refer me to cell c and cell c refer me to get it because they enjoy chewing my money. Please...

Category : Promotions

(0) Replies

Country : South Africa

I have been a very loyal customer of Vodacom, being using their contract phone from since I can’t remember more than 6 years or more.. I recently got a call and was told that because of my loyalty they will be changing my subscription with no extra cost and I will be paying the same amount as I have been. Came month end debit order went up I called the customer service and the consultant couldn't explain it to me come following month the same.. I upgraded my other number with them then...

Category : Promotions

(0) Replies

Country : South Africa

Good morning I just shop at jetmart in bethlehem, ive been shopping at this jet for years and years now and this is not the first time i have a problem with the managers. I got an sms about a promotion code for discount so i wanted to use it. So the cashier tried to help me but it throws out an error. So they called the manager 8 times on the intercom she never pitched. After 25minutes i left to the back to go fetch the manager still after 5minutes she never pitched then a security gaurd...

Category : Promotions

(0) Replies

Country : South Africa

I went to pick'n pay Chris hani mall to buy specko rice that was on special when I got there it wasn't on the shelves I asked the person in charge of the rail to assist me the lady told me to go and do a reign check then the supervisor told me I must either come back tomorrow to come and buy the rice or come on the last day of the promo to come and make a reign check. So my question was how is it that on the other pick n pays I go to if something is not on the shelve they check if they on...

Category : Promotions

(0) Replies

Country : South Africa

The above mentioned company sells fake hair weaves and products. She has been in the hair industry for a long time and often feature local celebrities as her clients. This gets the locals attention, who comes in search if good quality hair weaves but only to be meet with sub- standard and outright bad hair products. I am a victim, I bought a weave which sheds like no one's business within a month's use. I returned it only to be meet with hostility and total denial that from the owner...

Category : Promotions

(0) Replies

Country : South Africa

I registered for the bellyoff programme they were promoting at R499.I did not complete the registration because I did not have the required photo. However when I had it subsequently, I could not login to complete the registration. I sent them messages to this effect on 04;10;12;18; October; 17 November and 05 December last year and they all went without a response from them. This is my attempt to to take the matter up. Please help.

Category : Promotions

(0) Replies

Country : South Africa

I was called and offered a router in June 2015 by a vodacom subsidiary called Mondo. Told I had 14day cooling off period to cancel. I received the package and within that 14 days called to cancel. It took them until May 2016 to collect the package after I had been calling them for ages to collect. Even after the package was collected they promised to refund me as soon as the package reached their warehouse which it did. Till today 4 May 2017 I'm still being billed and have been calling...

Category : Promotions

(1) Replies

Country : South Africa

Pick & Pay advertised prices valid 25April - 7 May. Nivea shower gel Assorted 500ml - buy any two for R40.On the shelve they posted a notice - sorry but it is not for 500ml but for 250ml. Besides the above irritation the staff are not really helpful & the store is really not well cared for. Trollies and baskets standing all over the place at the tills & pay points. With so many Pick & Pay stores in close vicinity I will never shop at this one again

Category : Promotions

(0) Replies

Country : South Africa

My bank account was debited by a company I don't know on the 1st of April. Went to the bank and discovered it was a company I've NEVER heard of Liarapage. I got their number from Naedo Collection who did the debit to my account on behalf of Liarapage. I called Liarapage and explained that the mobile number they used for the debit order as reference hadn't been mine since 2008, I spoke to a Charlene who apologized and promised to reimburse me my full amount. The following week after not...

Category : Promotions

(2) Replies

Country : South Africa

I reacted on an advertisement in Rapport in November 2015about a business opportunity and invest money in INCOME GENERATOR with the promise that if I place advertisements for their four products on four free Advertiser's sites every week I will be paid a percentage of the sales made on successful ads. And if their is no successful ads, they will pay me a guarantee income of ten percent of my investment. I received two payments on successful advertisements in March and April 2016. Since...

Category : Promotions

(4) Replies

Country : South Africa

i had my 18 pieces comfort set delivered Nov 2016.my cousin signed on my behalf, since then i called Homechoice and every week telling them that they didnot delivered two continental pillow cases, instead they sent one. they told me to go to Police Station to do affidavit, around Jan i did that and fax it to them, i waited and waited i told them that if they cant resolved the matter i will courier it back they promise that i shouldn't worry,what they do now they call and asked when am i...

Category : Promotions

(7) Replies

Country : South Africa

On Saturday asked my mom went to Game store in Richards bay wanted to buy a lawnmower that is on promotion when she cam there asking for one they said there out of stock. You cant tell me every one in Richards bay buy a lawnmower at Game store. But never the less the guy that told her there is no stock gave my mom his number and told her she must phone him on Monday then he will tell her when the new stock will arrive so she phoned him and he said the truck that deliverd didn't have...

Category : Promotions

(6) Replies

Country : South Africa

Global Cosmetics promoted a masterclass in the Santon region last year in October which was then moved to November. Payment was made in full to reserve the seat. The dates were changed by Glo Cosmetics for November which was not suitable for myself and I had requested a refund in full. Numerous calls were made, emails were sent & I even discussed this with the marketing person. I was promised a refund and to date I have not received any confirmation of payment made in relation to the...

Category : Promotions

(4) Replies

Country : South Africa

The 14th Feb 2017 had a special to buy a shampoo & conditioner of 1000ml each and you get a free primer. ( Brazil Cacau shampoo and conditioner with a free primer ) The discount code allows 20 % of the total amount. However the discount code kept kicking back my order as NOT VALID . ( the code was HHWHVAL20) THEIR EMAIL IS [email protected] TEL 0112367829 I emailed Hairhouse . They tried to phone back but i missed the call . They havent responded since i told them to check...

Category : Promotions

(3) Replies

Country : South Africa

I have reported my faulty landline on 1 November 2016. Only on 12 December 2016 a technician arrived. He said that all the cables in the area were hit by lightning and they would have to fix them first. up to now, 30 January 2017, I have not heard a word from Telkom again.

Category : Promotions

(5) Replies

Country : South Africa

I went to TELKOM IN PROMENADE MALL IN MITCHELL’S PLAIN jus to check if I will be able qualify for a contract by them. The Friday when I went the system was slow n I was already running late for work I then advise the consultant who helped me to just see of I wil be approved because iam not sure if I wil take the Huawei p9 plus or the iPhone s6 plus it's both for R600 pm for 2 years I then advise her that I will think about it and will come back the Saturday. I received a call from the...

Category : Promotions

(5) Replies

Country : South Africa

Samsung ran a Promotion with majorstores from 21 October to 31 December 2016. Buy any of their listed appliances and get a weekend hotel holiday or a return flight to any local destination.I visited Makro Springfield on 04/12/16. After a lengthy assurance from Makro Springfield sales person Ms Shireen Gianchand i purchased the washing machine for R4000 worth of promo voucher. I asked a lot of questions and was satisfied that okay i will have no problem. With my purchaseI got a brochure...

Category : Promotions

(5) Replies

Country : South Africa

Good day, After several attempts (emails, and telephone calls where I have to hold on for about 20-30 minutes) to contact the company regarding the cancellation of a contract for R. De Waal, ref no 19268415-1 I get no response at all and still receive sms's that they want to send the parcel. I also have send the first parcel back with Ram Couriers. This was one of those telephone promotion calls and the info that was told to me was not what they want to send. I don't want any mobile stuff at...

Category : Promotions

(3) Replies

Country : South Africa

Misleading promise to provide products within 2 to 3 working days. After 10 days (6 working days) still no product has been receiced .

Category : Promotions

(2) Replies

Country : South Africa