Property Complaints

Deposit was paid to Trinity Proprties on a rental unit. They forwarded banking details from their emails from Monica Hattingh. I paid via EFT. tI had to be pd Friday (19.5.17) latest or early Saturday. On 22 May 2017 Brenda Thiele requested proof of payment. This was sent to her on Friday just after payment was made. Now she says no money in their acc. as their emails were 'hacked' and that backing details were incorrect. They refuse to take responsibility and insist this is my problem!...

Category : Property

(0) Replies

Country : South Africa

Last night we went to bed without electricity. My kids came back from crèche full of sand and I couldn't even give them a bath. The owner or property agent decided to take our electricity because he claims we delayed our May rental payment. He wasn't bothered to find out the reason for late payment. He decided he will be petty and switch off our lights. It's very unprofessional of you to treat your customers the way you treated us. It was uncalled for. I advise people to not sign up if this...

Category : Property

(0) Replies

Country : South Africa

We rented from her for 3 years.Our lease expired.She wants to bombard us after 19:00 in the evening with people coming to view.She withhold out deposit cause the place wasn't clean enough.She deduct money for painting the place which she insisted she will get her own painters In,deduct money for light bulbs which there wasn't even any in the lounge area when we moved in.We received a dirty stove when we moved in and she deduct money for cleaning a stove.She deduct money for a security door...

Category : Property

(0) Replies

Country : South Africa

Mariette Ackerman, the agent, we paid our rent and deposit to, Cooked up figures and decided not to pay me back my full Deposit. Firstly she came up with all sorts of excuses about the flat being dirty , yet it was clean when we moved out. But when we initially moved in, the flat was dirty and i had cleaned it myself. She had promised to send carpet cleaners but to no avail. She sent in a lady to inspect the flat when we moved out and claimed all was in order. she then leased the place to my...

Category : Property

(0) Replies

Country : South Africa

since i have a case with u 2014 till today my case is not resolved,i feel this matter is too long outstanding i want this matter to be resolved so that i can get my money please this is really frastreting because everytime i have to call and ask how far is the matter,i know you dont work with me only but this is too long.I hope you will attend to my matter and call me back because now im going on maternity leave my cell number 0789739815,id number 8406191012088.

Category : Property

(1) Replies

Country : South Africa

Just property refuse to give me requested documents like a copy of my lease agreement etc and capture non true information on our TPN report.will never deal with them again

Category : Property

(0) Replies

Country : South Africa

My house was auction and I paid bondsecure a huge amount promise to reverse the sale but stil my house was auction my name Lita Thumbran cell 0731595701 pls hlp

Category : Property

(0) Replies

Country : South Africa

My house was on auction in nov 2016 bond secure said they could hlp if I pay 45thou I paid 21thou they told me they wil reverse the sale but nothing happend my house was auction for a second time yet bondsecure didn't do anything about it I am about to lose my house and money what is my change in getting back the money I paid them for nothing they dnt keep me updated dnt call or anything in that matter.

Category : Property

(0) Replies

Country : South Africa

This complaint is about the Flats at ELBIEHOF,in East layne are not good for our hygiene. They are always dirty. They are untidy and smell bad. People urinate any where. Our lives are at risk of being infected by diseases as there are lots of germs around the area. Not forgetting the security system, the gates are always open 24Hours, there is no safety there. People come and go as they pleases. I even took pictures as a proof. Spoke to several tenants there, they said that even if you...

Category : Property

(0) Replies

Country : South Africa

Good day. My company rented a storage unit from Storage Genie in Pretoria East. We paid a deposit on signature of the contract and gave notice in October 2016. The rent was paid up to date and the company assured me that the deposit would be refunded shortly. However after numerous e mails and calls no refund has been received. They have my contact and e mail details on file but to date I have not received any form of communication as to why they still have not repaid this deposit.

Category : Property

(0) Replies

Country : South Africa

It is now three months and five days since I've registered as an estate agent with the estate agency affairs board.After various telephone calls with a new excuse by different consultants every time,no certificate is issued as yet.To my mind it is the poorest service rendered by such a institution that control the affairs of estate agents.With such action they deprive me of a job now for the period as mentioned above as I can not operate as an agent without such certificate.

Category : Property

(0) Replies

Country : South Africa

I CALLED BRETT VAN LAUN OF THIS CO TO ENQUIRE RE A PROPERTY HE HAD ADVERTISED ON THE INTERNET. I ASKED IF I COULD QUOTE A REF NO ON THE AD TO ASSIST HIM IN ASCERTAINING THE CORRECT PROPERTY AND ALSO OFFERED HIM THE ESTATE NAME AND PRICE OF THE SAID PROPERTY. HE WAS IMMEDIATELY IRRITABLE, HAD NO LISTENING SKILLS WHATSOEVER AS I HAD MENTIONED THE PRICE OF ANOTHER PROPERTY ON THE SAME ESTATE AT ANOTHER PRICE. HE WAS CONDESCENDING, DISMISSIVE AND I CAN SAY I HAVE NEVER BEEN TREATED IN SUCH AN...

Category : Property

(0) Replies

Country : South Africa

I applied for residence at hardina court last year 29 February,I got a contract for then till end of December.in December I told one the agents that I will not renew the contract when she brought me the new one,she told me not to do anything to it as I wont renew and the owners of the building will come to see me.they never did.I moved out but was not given my deposit back,they said that I did not give them a notice but in the contract the notice only applies to people moving out before it...

Category : Property

(4) Replies

Country : South Africa

I applied for residence at hardina court last year 29 February,I got a contract for then till end of December.in December I told one the agents that I will not renew the contract when she brought me the new one,she told me not to do anything to it as I wont renew and the owners of the building will come to see me.they never did.I moved out but was not given my deposit back,they said that I did not give them a notice but in the contract the notice only applies to people moving out before it...

Category : Property

(3) Replies

Country : South Africa

On 31/10/2016 I gave notice, on 13/11/2016, I once again confirmed that I will be out by end Dec 2016. I vacated the premises on 30/12/2016. On 17/2/2017, half of my key deposit paid out. On 20/2/2017 I enquired as to why half of it was retained as there has been no communication during the entire month and a half. I was told I will receive the report soon. On 21/2/2017 I had to ask for the report again, which I then received later that day. On 22/2/2017 I sent an e-mail asking them why...

Category : Property

(4) Replies

Country : South Africa

My brother bought bed to them and he was paying them every month according to the contract that they have signed but now he no longer able to pay them because he is seriously sick and he end up at hospital for couple of days and the doctor refer him to to work until he finish his treatment because the disease that bother him is a threat to community or people that he worked with.consultant of ok furniture they called me and even him asking him when when does he gonna pay the money and we told...

Category : Property

(3) Replies

Country : South Africa

I have no power as from last week Tuesday, a have been calling Eskom since from last week Wednseday its so frustrating that i have to throw away the food in my fridge :here's the ref :199791759, 199837603, 199836948,199557823 please hope this will be resolved urgently house no:10441 Protea Glen X12 contact number: 0796322973 thank you, kind regards, Jabulile Verwey

Category : Property

(4) Replies

Country : South Africa

Ever since we moved into IhS property management's apartments in Ravenswood Candlewood Crescent we have encountered one problem after the next with our account and our electricity account and have not been able to get hold of their head office to resolve our issues. Their electricity is outrageously high and their staff is always clueless when it comes to assisting us. IHs is the worst property management company out there. So disappointed

Category : Property

(3) Replies

Country : South Africa

SEEFF IN UMHLANGA WERE THE LETTING AGENTS FOR MY FLAT. THE TENANTS PAID LATE EVERY MONTH AND STOPPED PAYMENT OF THE RENT FOR 6 MONTHS BEFORE THE END OF THE CONTRACT.SEEFF LET THE MATTER GO TO FAR AND NEVER WENT TO THE TENANTS FOR PAYMENT. WHEN THE TENANT EVENTUALLY MOVED OUT SEEFF S AGENT DID NOT EVEN INSPECT THE FLAT SEEFF APPOINTED A LAWYER WHO DID NOT TAKE THE CASE SERIOUSLY.

Category : Property

(1) Replies

Country : South Africa

I ordered the Mondo Kettle and paid R652.91 cash. I received the kettle on 2017-01-26 I noticed that the kettle is damaged, unfortunately the courier had already left when I noticed the damage. I returned the kettle on 2017-01-28. The matter was reported at your offices. On 2017-02-26 I received the sms from your office that my new kettle has been dispatched. On 2017-02-23 I received the sms that I have to pay R652-91 to get the kettle, I was suprised because I paid cash for the kettle....

Category : Property

(3) Replies

Country : South Africa

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