Restaurants Complaints

Good day I would just like to compliment staff members and manager Themba for always giving us such fabulous service. Job well done guys We will always support Spur Carnival City. Rgds Debbie Forrester 073 895 7736

Category : Restaurants

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Country : South Africa

Went for a relax morning with wife and grand child asked waiter to be seated order a beer and coke with milkshakes for grand child while busy one of the waiters came and asked me to move he need the place for customers i said i am happy and relax as is 5 minutes later he said he was the owner came to us and asked us to leave the place he got 20 customers that needs the place where we are sitting already order food to eat then the owner really got aggression and rude asked to leave the place...

Category : Restaurants

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Country : South Africa

on sunday 03 march 2017 iwent to chicken licken ,i orderd food wanted to sit down only to find out the tables were dirty i asked the cashier to clean the tables.she told her mananger philani im not sure of the name now the lady in blue shirt dat i think im too smart they giggled while going to the table.i ddnt mind cause they saw i was foreign i was speaking english bt i know pedi.when she came back she shouted saying my daughter had spelt cold drink only the table and i told her im sorry...

Category : Restaurants

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Country : South Africa

Dong sing resturaunt. Bedford Center Ordered 4 meals at Dong Sing Resturaunt last night. Owner instructed that the buffet was not allowed to be shared amongst my family. Told me there was a problem with that. That fact was that I had placed an order for 4 people. Services was atrocious. Manger was rude and refused to listen to my point and the order I had placed.

Category : Restaurants

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Country : South Africa

name is frans and I'm a citizen of Bloemfontein, a regular customer at Nandos in Nelson Mandela and zastron Street. I bought some food their and found a cockrige inside my wrapper. I went back and confront the manager, where she just sits and laughed at me then she called the second manager and then they said they wil get the place fumigate, and I said not that easy here is my email, let your big boss contact me and tell me what he conna do about it, they agreed to that in 24hours. And he...

Category : Restaurants

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Country : South Africa

Owner harassed us and grabbed a friend by choking him after questioning the tab, we were not the only once that had issues with the bill and asked the manager to please look at it before we pay what was due, the owner threatened us by saying if we do not pay he will kill us whilst doing that grabbed two of my friends where the waiters and manager had to stop him, once he realised that my friend was a lawyer he immidiatly backed off and apologised for his behaviour, I am sorry to say the least...

Category : Restaurants

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Country : South Africa

Never go to eat ribs at STEERS ULTRA CITY UMTATA I ORDERED RIBS AND CHIPS AND SAT IN TO HAVE MY FOOD. 15MIN LATER WAITRESS COMES WITH FOOD AND AS I ATE I COULD LITERALLY SMELL BLOOOD!!! And then i ask my waitress why the ribs are raw she apologises kindly and say the kitchen staff has been having a small error of undercooking them and suggested it was an error from kitchen staff, i then asked her to call her supervisor who comes with a STRAIGHT FACE DOES NOT GREET AND TELLS ME ITS COMPANY...

Category : Restaurants

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Country : South Africa

I am a Hindu, who does not and have never eaten Beef or Pork my life. On Saturday 18 Feb 2017, I visited the RJ’s restaurant with my girlfriend, hoping to sample their lamb ribs, which they have on their menu. I ordered the lamb ribs, and the waiter, Sam, wrote it down on his piece of paper, and instead what I got was the Pork ribs. As I have not eaten pork before, and with all basting and flavoring, I did not know that it was Pork ribs, and I ate it. When I asked for my bill, and...

Category : Restaurants

(0) Replies

Country : South Africa

Ocean Basket [email protected]: In our minds this used to be the best Ocean Basket of all the Ocean Basket Restaurants that we've eaten at (anywhere in the country). And then we saw the gradual decline of the quality of the food and service the moment the management changed. We probably won't return there again after we waited for about 50 minutes for 2 orders of their famous fish and chips last night, which then tasted like it had no seasoning. I had to prompt the manager for our order at which...

Category : Restaurants

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Country : South Africa

Valentines dinner at Zanibar Restaurant at Westwood Mall Dbn was by far our worst restaurant experience. Firstly we waited almost an hour for our starter to arrive. We booked a table for 4. My sister's main meal arrived an hour before ours. Which was bland chicken served with 3 scrawny prawns. We had to repeatedly ask for utensils. The balance of our main meals eventually arrived an hour later....we ordered 3 of the same main meals... rump steak served with mash, honey glazed veggies and...

Category : Restaurants

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Country : South Africa

Visited the restaurant on 5 February. The waiter Phillip could not care less!! We were a group of 10. I had already finish my drink and my mother has not received her milkshake. Same with the main. Some of us have finished our mains when 2 in the group got theirs - the decided to take doggy bags. There were 3 kids in the group 2 got their milkshakes and food but the other one got his when the 1st was almost finished. When we reminded Phillip that we were waiting he just look at you, turned...

Category : Restaurants

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Country : South Africa

Debonairs brings me a pizza I ordered 18:30 now at this time so the driver delivers it with a black dot so I explain to him that if it's not red it's free as written on the dot and he says no he can't give me this pizza free cause he comes from the shop then explain why is the pizza cold??? I feel it's because of my skin color this guy expects me to understand telling me his using his petrol to come here where do I get in noooo I'm not having this it's unacceptable that they say one thing and...

Category : Restaurants

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Country : South Africa

Hiermee wil ek n klagte le aangaande die diens en behandeling wat ons as blanke kliente by KFC Mafikeng Crossing ontvang. Eerste klagte aangaande die diens: Op 31 Januarie 2017 (10:43 am) was ek by KFC om iets te kry om te eet. Maak altyd gebruik van die “drive Tru”, want dit net makliker. Die persoon wat die bestellings neem groet die kliente in Tswana en neem ook die bestellings in Tswana. Wat vir my glad nie aanvaarbaar is nie. Ek is Afrikaans, maar voel dat die internationale taal...

Category : Restaurants

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Country : South Africa

Made a reservation for 4 pax at Ash Restaurant in Church street Cape Town this morning 10h22 for 19h30 tonight. Arrived and left very embarrassed as they did not have my reservation on record. And this is the second time. Will never see me again. Will also write to Fairlady, who had a rave article about them to tell them of my experience.

Category : Restaurants

(0) Replies

Country : South Africa

I am so pissed off about spur buffalo ridge in Musina, I was mistreated by management of spur, we were group of 5 people and I happened to enter at door number last , joining my four colleagues where they seated... we sat there for such A LONG time without assistance, one of my colleagues approached the manager and apparently the response was irresponsible and rude. We were told we are being treated because we entered without greeting someone at the door....that I don't know but i was furious...

Category : Restaurants

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Country : South Africa

On Sunday early hours my sister and I went to MacDonald in Cape Town by kloof street. After we had placed our order a girl comes from outside and says we stepped on her and did not say sorry. The issue from our side then was why is she only coming to complain now and not the moment it happened. The arguments becomes huge to a point that the girls boyfriend joins in the argument and then start clapping us.The staff at Macd laughs about the situation and we ask them where do they enter. They...

Category : Restaurants

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Country : South Africa

On Tuesday 3 Jan friends and I went with a visitor from overseas to what we thought would be a quick good meal at Canal Walk. It was a disaster from beginning to end. It took over an hour from the time of the order to get our pizza. When our orders did actually arrive my friend got the wrong salad, our pizza was cold. I complained to the manager who offered us a cupaccino on the house, and when it did actually arrive the milk was off and the one hot chocolate came as we were leaving. Need I...

Category : Restaurants

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Country : South Africa

Ordered breakfast at 08h45 on Monday, 2nd January 2017, and waited..... 09h15 We asked the very confused and incompetent waiter to follow-up on our order. No feedback came, meanwhile many other guests arrived, ordered their food and were being served. At 09h40 the waiter returned, telling us that they are now going to start our order..... You can imagine what we thought if this and thus we cancelled our order. Maybe it was a blessing in disguise, because when we left I saw the messy bathrooms...

Category : Restaurants

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Country : South Africa

Waited 90 minutes for food and then the manger tells me to wait another 30 minutes to sort the problem out. He did not even try to convince me to stay and wait for the food. Apart from this problem....the table had to be cleaned as it was very dirty and sticky

Category : Restaurants

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Country : South Africa

On Boxing Day evening I was one of a party of six at Ocean Basket, Kloof Street, Cape Town. The food for five of us arrived one hour and twenty minutes after we entered the restaurant; the sixth individual had to wait an extra five minutes. Not only was the service unacceptably slow - several tables which had arrived after us were served before us - but the quality of the food left much to be desired. My fish was cold and the accompanying stir fry vegetables oily. I've had good service...

Category : Restaurants

(0) Replies

Country : South Africa