Restaurants Complaints

Be very wary buying beers from Corporate Liquor in Ladana,Polokwane Limpoopo province. I bought Redds'Rose Ciders on the 13 November 2017. The cashier indicated to me that they had a promo that is the reason they are selling at a low price. I only discovered when I tasted that it expired since their sell by date was 01 November 2017. The owner was very rude to me and told me that there is nothing that he can do to replace the beers since I opened one. He said to me that SAB is the one that...

Category : Restaurants

(0) Replies

Country : South Africa

On Thursday 19\10\2017 i took my wife for lunch at this spur.First the waiter had no way of presenting herself.Myself and my wife ordered half nachos and a full portion of nachos.After about 15min i had to ask where our waiter and food is.Then the manager arrived at our table saying he has problems with their oven and the starters will take a few more minutes.About five minutes later the waiter arived with my wifes half portion,not even hot,ice cold,digustingly prepared.So we sent it...

Category : Restaurants

(0) Replies

Country : South Africa

Last night we went to buy food at chicken liken wonderpark, we got the wrong order when we went back to complain they took their time,they cooked the meet without even telling us how long we going to wait, when we asked a manager she gave us a bad attitude,the lady that i was with asked for an extra piece for the time we spend at that store,she refused and told us the only thing that she can do is to fine guys who were preparing our order R150, when i asked her why would the company benefit...

Category : Restaurants

(0) Replies

Country : South Africa

Ek en my gesin was op n lekker vakansie na die suid kus ons het na the pond gegaan want ons het gehoor dat daar baie bikes en n groot op skop gaan wees eers toe ons daar op daag begin als vir ons skeef loop ons moes die kar buite los en stap die kids was honger en ons gaan sit toe by paddlers om iets te kry maar dit was een groot gemors gewees wag vir drink goed ek het toe self op gestaan om iets te kry by die bar die kids het op die gras gaan speel en ons het toe die kos bestel en as ons...

Category : Restaurants

(0) Replies

Country : South Africa

Hi I'm a biggest fan of chicken licken especially the hotwings meal,but i got disappointed last month when i went there.The staff was making noise and the tables were dirty,they were just shouting and ddnt mind that the customers and i had to wait 20mins for my order of wch they ddnt tell me I'll wait that long

Category : Restaurants

(0) Replies

Country : South Africa

As a regular patron of panarottis it sadens me to have to complain about terrible service not even bad service but terrible service. On 24 September 2017 We went to Pannarotis Cradlestone to enjoy a breakfast where my son loves to go. We checked the opening times and 8:00 was perfect. We went in ready to enjoy a peaceful breakfast, what we got was quite the opposite of what we expected. When we arrived at 8:30 the doors were still closed when we enquired what time they would open...

Category : Restaurants

(0) Replies

Country : South Africa

From last year I applied for your services. I was sent from pillar to post till eventually was able to talk to the lady called Bongi whom I was told is a manager dealing with Happy Valley in Blackheath area She came to see me and told me which documents to have on her next visit.That was the last I heard of her.I kept calling to no avail.I applied again online still nothing. Info was requested which I provided and all went dead.I opened my business place last year already been trying to apply...

Category : Restaurants

(0) Replies

Country : South Africa

Yersterday I was at wimpy st lucia it was very full bt only one waitress Nomvula she was a cashier cleaning tables she was doing the things for 4 waitress nd his manager was shouted her hw cn u shout a waitress in a big wimpy like st lucia why he dnt hired enough staff I am a regular customer for years bt it my first time to see the boss like dat one he is not appreciating wat dat lady was doing I dnt thnk he cn do dat thing dat lady was doing she gave us a best serving although she was...

Category : Restaurants

(0) Replies

Country : South Africa

Kfc in pretorius street pretoria cbd needs to fire all their staff and hire people that appreciates customers and that knows what customer service means. They give the worst service with their ugly attitude and dirty resturant and after their terrible service they still have the nerve to ask you for a R2 donation. They should be thankful that we buying from them coz without us they will have no salaries. They are very undermining...the whole staff there needs to go back for training and while...

Category : Restaurants

(0) Replies

Country : South Africa

Hello peter.. on the day of 30/08/2017 at 11:30 pm went to KFC in gateway mall to get wise 5..after I had ordered I was not advised that the systems were offline therefore orders will be delayed. After a while after I had noticed that my order is not getting ready and no progress,they called,shouting who came first at that time there was many people waiting of which we could not recall who was first.. one of the customer complaint of the bad service,than sunddenly one of the employees shout...

Category : Restaurants

(0) Replies

Country : South Africa

i just got out of McDonalds Southgate mall and the service there was depressing really,i got served my food well and my drink fell down,mistakenly,and the gossips and the talks that came after was that the drink fell bause i was looking /staring at "men" coming in and out,they were saying this right infront of my sister but they never cared, is this how McDonalds southgate operates...? im never going back there....teach those ladies in the till customer service because clearely they know...

Category : Restaurants

(0) Replies

Country : South Africa

Came into the shop ordered a street wise 3 with only leg and thigh and a kfc lunch box my order went through and there were people ordering after me that got there meal before mine after 10 minutes i went to the co ordinator to ask her where my meal is without looking at me she just said "on its way"i waited for another 5 minutes then they said they were waiting for wings and it will take another 4 minutes. . .i eventually got my food and was eating the street wise 3 when i got to the thigh...

Category : Restaurants

(0) Replies

Country : South Africa

My wife and I decided to have dinner at the Publican in Highveld Park Centurion. I had ordered a meal and my wife did the same only to find that when the food eventually served my wife's order was nothing close to the description or the taste as per the menu. When she raised a complaint we were were told that the food would be tended to and that the problem would be solved. The waiter was helpful but it was clear that he had no control over anything. Eventually the food was taken back and we...

Category : Restaurants

(0) Replies

Country : South Africa

Hi, I went to chicken licken Gateway on my lunch break to buy a burger I waited for 15minutes for my order, when they realized my burger was not done they didn't inform me I cancelled the order and I added more money to change the meal to something quick, when the manager came to authorize the at the till he didn't great me he didn't apologise he just looked at me. I asked them why not even a single person apologise for what they did, they didn't care. Their service is pathetic and their...

Category : Restaurants

(0) Replies

Country : South Africa

Bad service and the food was pathetic...bacon all burnt...and service wS rediculace.

Category : Restaurants

(0) Replies

Country : South Africa

I am very displeased by the way the “senior manager” of Mugg&Bean Tambotie (Jimmy) is treating the staff. Since he has been there the staff has been unhappy. Everyday it’s a new issue; the staff are being unfairly treated and told to go home when they have a slight disagreement with the manager. As a customer I do not think I will go and eat there because it is not a peaceful environment.

Category : Restaurants

(0) Replies

Country : South Africa

1st time coming 2 eds place order black label draft but out of stock asked what drafts is in stock and only window draft available no other drafts order something to eat 15 to 20 minutes later informed that they also run out of what I wanted to order don't think I'll come back again

Category : Restaurants

(0) Replies

Country : South Africa

3 couples were on a bike trip staying over in Graskop. And wanted to dine at the Glasshouse Restaurant, when we arrived to book a table for 6 we were told without any hesitation sorry but were are fully booked, the owner could not get us out the door fast enough!! Well there were 2 tables taken. We got the idea that we were not welcome, inside, CLEARLY the owner does not want bikers in his restaurant. Well ok we dined somewhere else. Passing the restaurant on 3 occasions in 2 hours there were...

Category : Restaurants

(0) Replies

Country : South Africa

I went to King Pie Lakeside Mall Benoni on 11 May 2017 with my 6 year old son. I ordered a sausage roll and Coke for him. I wanted to pay with my card and the lady said there is a problem with my card, i told her impossible as I just swiped @ Pep & Ackermans and used it 4 times yesterday. She was so rude and incompetent and started speaking her own language to someone in the back. i told her to speak to me as I am her customer and am in a hurry. The lady came from the back as they continued...

Category : Restaurants

(0) Replies

Country : South Africa

Hi, On the 14/04/2017 I have gone into the Umhlanga branch Gallito due to waiting an hour for delivery. We were advised we will receive our order by 2:45pm, the driver than comes at 2:30pm unable to get a hold of us due to us being at work , he went back to the shop, when we tried calling they informed us, it will take another 25mins,we than decided to take a walk down which is only 5mins away, we were told this was all our fault as we were not around to fetch the order. The cashier and...

Category : Restaurants

(0) Replies

Country : South Africa

Well if I wasn't actually present I would have thought that this was an "April Fool's Joke"! My previous review "Disappointing Lunch - Panama Jacks' (12/04/2017) refers and yes this is a follow up to that. One would expect that after having had such a dreadful experience that should we ever go back to the Restaurant they would do their utmost to ensure that we had the best experience and their negative review would be countered with a positive review. Well - believe it or not it gets...

Category : Restaurants

(3) Replies

Country : South Africa

03/04/2017 at Mpumalanga Ermelo McDonald I was disrespected by mcdonald employee who made a mistake and decline for any assistant from me to rectify that problem. She shout at me and called me eliterate, stupid, people from transnet you have too much debt,she is doing favor to work at mcdonald she educated and deserve better job. She's educated than me and continue shouting at me until outside of mcdonald. I'm so agry as a customer and please mcdonald Management do something about this. I...

Category : Restaurants

(5) Replies

Country : South Africa

Good day I would just like to compliment staff members and manager Themba for always giving us such fabulous service. Job well done guys We will always support Spur Carnival City. Rgds Debbie Forrester 073 895 7736

Category : Restaurants

(4) Replies

Country : South Africa

Went for a relax morning with wife and grand child asked waiter to be seated order a beer and coke with milkshakes for grand child while busy one of the waiters came and asked me to move he need the place for customers i said i am happy and relax as is 5 minutes later he said he was the owner came to us and asked us to leave the place he got 20 customers that needs the place where we are sitting already order food to eat then the owner really got aggression and rude asked to leave the place...

Category : Restaurants

(3) Replies

Country : South Africa

on sunday 03 march 2017 iwent to chicken licken ,i orderd food wanted to sit down only to find out the tables were dirty i asked the cashier to clean the tables.she told her mananger philani im not sure of the name now the lady in blue shirt dat i think im too smart they giggled while going to the table.i ddnt mind cause they saw i was foreign i was speaking english bt i know pedi.when she came back she shouted saying my daughter had spelt cold drink only the table and i told her im sorry...

Category : Restaurants

(5) Replies

Country : South Africa

Dong sing resturaunt. Bedford Center Ordered 4 meals at Dong Sing Resturaunt last night. Owner instructed that the buffet was not allowed to be shared amongst my family. Told me there was a problem with that. That fact was that I had placed an order for 4 people. Services was atrocious. Manger was rude and refused to listen to my point and the order I had placed.

Category : Restaurants

(5) Replies

Country : South Africa

name is frans and I'm a citizen of Bloemfontein, a regular customer at Nandos in Nelson Mandela and zastron Street. I bought some food their and found a cockrige inside my wrapper. I went back and confront the manager, where she just sits and laughed at me then she called the second manager and then they said they wil get the place fumigate, and I said not that easy here is my email, let your big boss contact me and tell me what he conna do about it, they agreed to that in 24hours. And he...

Category : Restaurants

(4) Replies

Country : South Africa

Owner harassed us and grabbed a friend by choking him after questioning the tab, we were not the only once that had issues with the bill and asked the manager to please look at it before we pay what was due, the owner threatened us by saying if we do not pay he will kill us whilst doing that grabbed two of my friends where the waiters and manager had to stop him, once he realised that my friend was a lawyer he immidiatly backed off and apologised for his behaviour, I am sorry to say the least...

Category : Restaurants

(4) Replies

Country : South Africa

Never go to eat ribs at STEERS ULTRA CITY UMTATA I ORDERED RIBS AND CHIPS AND SAT IN TO HAVE MY FOOD. 15MIN LATER WAITRESS COMES WITH FOOD AND AS I ATE I COULD LITERALLY SMELL BLOOOD!!! And then i ask my waitress why the ribs are raw she apologises kindly and say the kitchen staff has been having a small error of undercooking them and suggested it was an error from kitchen staff, i then asked her to call her supervisor who comes with a STRAIGHT FACE DOES NOT GREET AND TELLS ME ITS COMPANY...

Category : Restaurants

(4) Replies

Country : South Africa

I am a Hindu, who does not and have never eaten Beef or Pork my life. On Saturday 18 Feb 2017, I visited the RJ’s restaurant with my girlfriend, hoping to sample their lamb ribs, which they have on their menu. I ordered the lamb ribs, and the waiter, Sam, wrote it down on his piece of paper, and instead what I got was the Pork ribs. As I have not eaten pork before, and with all basting and flavoring, I did not know that it was Pork ribs, and I ate it. When I asked for my bill, and...

Category : Restaurants

(4) Replies

Country : South Africa

Ocean Basket [email protected]: In our minds this used to be the best Ocean Basket of all the Ocean Basket Restaurants that we've eaten at (anywhere in the country). And then we saw the gradual decline of the quality of the food and service the moment the management changed. We probably won't return there again after we waited for about 50 minutes for 2 orders of their famous fish and chips last night, which then tasted like it had no seasoning. I had to prompt the manager for our order at which...

Category : Restaurants

(3) Replies

Country : South Africa

Valentines dinner at Zanibar Restaurant at Westwood Mall Dbn was by far our worst restaurant experience. Firstly we waited almost an hour for our starter to arrive. We booked a table for 4. My sister's main meal arrived an hour before ours. Which was bland chicken served with 3 scrawny prawns. We had to repeatedly ask for utensils. The balance of our main meals eventually arrived an hour later....we ordered 3 of the same main meals... rump steak served with mash, honey glazed veggies and...

Category : Restaurants

(3) Replies

Country : South Africa

Visited the restaurant on 5 February. The waiter Phillip could not care less!! We were a group of 10. I had already finish my drink and my mother has not received her milkshake. Same with the main. Some of us have finished our mains when 2 in the group got theirs - the decided to take doggy bags. There were 3 kids in the group 2 got their milkshakes and food but the other one got his when the 1st was almost finished. When we reminded Phillip that we were waiting he just look at you, turned...

Category : Restaurants

(6) Replies

Country : South Africa

Debonairs brings me a pizza I ordered 18:30 now at this time so the driver delivers it with a black dot so I explain to him that if it's not red it's free as written on the dot and he says no he can't give me this pizza free cause he comes from the shop then explain why is the pizza cold??? I feel it's because of my skin color this guy expects me to understand telling me his using his petrol to come here where do I get in noooo I'm not having this it's unacceptable that they say one thing and...

Category : Restaurants

(3) Replies

Country : South Africa

Hiermee wil ek n klagte le aangaande die diens en behandeling wat ons as blanke kliente by KFC Mafikeng Crossing ontvang. Eerste klagte aangaande die diens: Op 31 Januarie 2017 (10:43 am) was ek by KFC om iets te kry om te eet. Maak altyd gebruik van die “drive Tru”, want dit net makliker. Die persoon wat die bestellings neem groet die kliente in Tswana en neem ook die bestellings in Tswana. Wat vir my glad nie aanvaarbaar is nie. Ek is Afrikaans, maar voel dat die internationale taal...

Category : Restaurants

(4) Replies

Country : South Africa

Made a reservation for 4 pax at Ash Restaurant in Church street Cape Town this morning 10h22 for 19h30 tonight. Arrived and left very embarrassed as they did not have my reservation on record. And this is the second time. Will never see me again. Will also write to Fairlady, who had a rave article about them to tell them of my experience.

Category : Restaurants

(0) Replies

Country : South Africa

I am so pissed off about spur buffalo ridge in Musina, I was mistreated by management of spur, we were group of 5 people and I happened to enter at door number last , joining my four colleagues where they seated... we sat there for such A LONG time without assistance, one of my colleagues approached the manager and apparently the response was irresponsible and rude. We were told we are being treated because we entered without greeting someone at the door....that I don't know but i was furious...

Category : Restaurants

(3) Replies

Country : South Africa

On Sunday early hours my sister and I went to MacDonald in Cape Town by kloof street. After we had placed our order a girl comes from outside and says we stepped on her and did not say sorry. The issue from our side then was why is she only coming to complain now and not the moment it happened. The arguments becomes huge to a point that the girls boyfriend joins in the argument and then start clapping us.The staff at Macd laughs about the situation and we ask them where do they enter. They...

Category : Restaurants

(0) Replies

Country : South Africa

On Tuesday 3 Jan friends and I went with a visitor from overseas to what we thought would be a quick good meal at Canal Walk. It was a disaster from beginning to end. It took over an hour from the time of the order to get our pizza. When our orders did actually arrive my friend got the wrong salad, our pizza was cold. I complained to the manager who offered us a cupaccino on the house, and when it did actually arrive the milk was off and the one hot chocolate came as we were leaving. Need I...

Category : Restaurants

(2) Replies

Country : South Africa

Ordered breakfast at 08h45 on Monday, 2nd January 2017, and waited..... 09h15 We asked the very confused and incompetent waiter to follow-up on our order. No feedback came, meanwhile many other guests arrived, ordered their food and were being served. At 09h40 the waiter returned, telling us that they are now going to start our order..... You can imagine what we thought if this and thus we cancelled our order. Maybe it was a blessing in disguise, because when we left I saw the messy bathrooms...

Category : Restaurants

(0) Replies

Country : South Africa

Waited 90 minutes for food and then the manger tells me to wait another 30 minutes to sort the problem out. He did not even try to convince me to stay and wait for the food. Apart from this problem....the table had to be cleaned as it was very dirty and sticky

Category : Restaurants

(0) Replies

Country : South Africa

On Boxing Day evening I was one of a party of six at Ocean Basket, Kloof Street, Cape Town. The food for five of us arrived one hour and twenty minutes after we entered the restaurant; the sixth individual had to wait an extra five minutes. Not only was the service unacceptably slow - several tables which had arrived after us were served before us - but the quality of the food left much to be desired. My fish was cold and the accompanying stir fry vegetables oily. I've had good service...

Category : Restaurants

(0) Replies

Country : South Africa

My fiancé and I decided to go for a lovely Christmas breakfast on the 24 Dec. La Bella being my favorite restaurant, we decided to go there. Firstly, we had to find our own place to sit , which was very wonky and unstable table, and waited for service., we then had to flag down a waitress and so did the table behind us. I ordered the small breakfast and my fiancé ordered the English breakfast. There were ingredients that they didn't have, such as, beans and hash brown, and was told he...

Category : Restaurants

(0) Replies

Country : South Africa

Hi we want to spur nina park in ptá NORTH on the 24th of řeč 2016 for breakgast as family..we got bad service where we had to wait for long time for food when eventuality arrived we took dogy bag..we where already full from eating toast nad drinking team...when the manager apologised we through at least better..when we arrived home the doggy bag was not food orders and paid for even though they did offer the kiddies meal for free.we paid for something that we didn't order and also the bad...

Category : Restaurants

(0) Replies

Country : South Africa

We received the most pathetic service at the Spur at SunCoast last night. The main meal took forever to get to us with no communication from the waitress. The waitress was not trained. She was impolite, she stood at the table looking at us as if we were waiting on her. She didnt come to the table to check on us as to whether we needed anything.the starter came to the table without plates after telling her we were sharing. A kids pizza arrived halfway into our main meal as she said they were...

Category : Restaurants

(0) Replies

Country : South Africa

We were at spur with my family in Riverside mall spur Nelspruit and the service we received from Sfiso was exceptional, extremely outstanding. He made us feel appreciated & honoured to be there- he even thanks us for ordering thanks us for everything we ask for _he really gave us a wonderful service we never received in any restaurant before. Truly credit must b given where its due ....thank you spur we will surely call again

Category : Restaurants

(0) Replies

Country : South Africa

I took 2 people to lunch with me. We were charged R20 for a mixer size coke tin, R25 for a mixer size ice tea tin, and R35 for three quarters of a small glass of rose wine. Exorbitant. We each had the plated salad. R210/kg. There were no "light" choices...ie no lettuce-based food. Mainly rice, potato and pasta based. Weigh more? Did not have large potions, yet cheapest was R72. Horribly over-priced, mediocre meal. I spoke to friends. Without ecception they all (3) told me that they had...

Category : Restaurants

(0) Replies

Country : South Africa

We, as a family, are regular customers of Cancun Spur in Meyerton. The children love going there and thoroughly enjoy the playground and facilities offered. Sad to say this morning, Saturday 3rd December 2016 we had the most unpleasant experience at this what was our once favourite Spur! We went there for breakfast. On arrival we were shown to our seats and proceeded to order coffee and cooldrinks for the children. We were advised by our very unfriendly and 'couldn't care less' attitude...

Category : Restaurants

(0) Replies

Country : South Africa

I already sent complaint but forgot to give branch name

Category : Restaurants

(0) Replies

Country : South Africa

On Sunday 20/11/2016 @ 16H39 my daughter placed an order with your franchise in Glennanda. At 17H45 the driver arrived to deliver , I went out and noticed that the boxes were cold . After inspecting the contents I told the driver I needed to phone the store as this was unacceptable. I contacted Reason (manager) and he informed me that because I am a problem customer I had to collect the pizza (not told at the time of the call) Reason informed me that he did not take the order but a...

Category : Restaurants

(0) Replies

Country : South Africa