Retail Complaints

I bought 2 items on the 24th of Feb 2017 at Tony's Crib in Menlyn Park,I didn't even use or have the clothing items fitted on as they were still as they left the shop in a Bag.The very next day I went back to return the items as I didn't need them at a value of +R1100.The shop consultants refused at point blank to refund me my money as I bought using a debit card.They said I can only exchange but I didn't want anything from the shop. I the asked for a voucher and they have me one and said it...

Category : Retail

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Country : South Africa

i boath a cell phone on 28 jan 2017 at Americanswiss at soshanguve crossing on the 6,7 the phone started giving me some problem.the network on that phone was not working and the speaker was not working so i took the phone back to the store for repear on the 23feb 2017 thy called and said i must pay for the repear.the brand of the phone is Huawei Y311 Gold the price was R1,599.00. IMEI:861587030343598

Category : Retail

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Country : South Africa

I was assured that all required to maintain a Lawn Star lawnmower/trimmer combo is and would be available on the market and purchased it in 25 June 2016. The 2nd time I used the trimmer I experienced problems with the feed of gut from the spool. I managed to get it feeding again, however the third time I used it I was unable to get gut to feed. I then wnet to town in an attempt to purchase the required complete spool with gut three weeks back. I was unable to source it anywhere. I wasted time...

Category : Retail

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Country : South Africa

They Cancelled my order and when I requested my refund, they took more than 14 working days to refund my R1952 as they promised. Even today am still waiting for my refund. Since from the 2nd of February, till to date. I dont think i will buy anything from them as long as I live. Their services is so appalling. I would advise people not to buy or support this company at all cost.

Category : Retail

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Country : South Africa

I went to Pick n Pay at Pretoria station square in the morning (when they had just opened. I bought chicken livers, rolls and juice. Now I have a running stomach. It simply means the food was not fresh.

Category : Retail

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Country : South Africa

Internet Sales: Crazy Deals, Payfast, FNB. (Avoid internet suppliers who do not accept payments directly) 16/5/16:Ordered watch (Video recorder, Tape recorder) from CRAZY DEALS. (Watch received without manual, unable to charge) 17/5/16: Phoned Crazy Deals, will collect within week 31/5/16: e-mailed Crazy Deals, parcel not collected as promised. 10/8/16: FNB reversed watch charge. Ordered me to post watch back. (Day off work & R50) 11/11/16: FNB recharged me cost of watch, reason:...

Category : Retail

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Country : South Africa

Good day i have a Mazda MX 6 and i booked in my car with Lazarus Mazda in Centurion as the car have a miss fire and after three days i paid R 6900.00 and when i collect my car i was told it was a injector and they have replaced it but my car was still the same WHAT DID I PAY FOR THEN ? THEN I WAS TOLD BY THE MACHANIC THAT MAYBE IT WAS MY DISTUBUTOR OR SOMETHING WHAT KIND OF A DEALER SHIP IS THIS THAT DOES A DIAGNOSTICS AND MAKE YOU PAY AND THE VEHICLE IS STILL THE SAME I BELIEVED THAT A...

Category : Retail

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Country : South Africa

Takealot!!! Your staff is going to make me swear and make very big scenes!!! The same day as the stupid f'n tropitone was delivered, which I had bloody cancelled i didnt even tey on the pants!!! They look sweet f-all like the picture and would be massive on me as they look NOTHING like the picture!!! After the delivery, i activated the return the same day! I put the stupid tropitone in the same bag as these f'n pants with their f'n barcode on the bag!!!! I eaited a week before YOUR COUROER...

Category : Retail

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Country : South Africa

On the 10th of February I went to.purchase heels at legit in town...I discovered that the heels were a bit loose on me as I am a size 5,those were a size 6 and they didn't fit me..I than decided to return the shoes at legit in Carlton centre, I wanted to exchange them for a skirt which I didn't have a size on and when I asked one of their employees to check where I can find a size 32 which is a 8 I was told that their system doesn't work, I than asked for a refund...they both refused to...

Category : Retail

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Country : South Africa

Interest charged and the customer services consultant say he doesn't know I need a full and proper explanation

Category : Retail

(0) Replies

Country : South Africa

In Dec 2016 i bought a mobiwire cellphone from ackermans vangate for R500 then less than a month later the phone no longer charged I took it back to the store. The consultant there advised it will be checked out and that it was my fault the pin input where the charger goes into broke.I handled the phone with care and it just suddenly did not work i told her it was unethic for them to blame me.She said they would contact me within a week but 3 weeks went by and I decided to go back to...

Category : Retail

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Country : South Africa

Padi cat catfood is checkers housbrand cat food, they sell varios vlavours also the Tuna in water or jellie. For some reason if you there there is a lot of the other vlavours but not the Tuna. If you ask them about it they say they do order but it is not availeble. Me and my sister are pensioners and dont have transport and walk where ever we must go. This dont happen once in a wile but you can come there whenever you like but dont find the paddicat in Tuna or water.what I dont understand why...

Category : Retail

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Country : South Africa

Went to checkers at lakeside mall in benoni on Saturday the 11th of Feb 2017 to do my shopping. I arrived the till to pay;I paid for my groceries when she me change she gave me a torn or mutilated 20 tend note. I told her I won't accept it and her to change it for me she said she didn't have. I told I want a note that is in good condition and she told me I'll wait until she get change from the queue. I was with my friend and my went to call manager the manager came and did say a thing to...

Category : Retail

(0) Replies

Country : South Africa

I placed an order on the Everything Stylish online website on 23 January 2017. They advertise delivery of your order within 5 - 10 days. Unfortunately this is not happening. When I direct email enquires, they confirm receipt of your enquiry but never return with an answer. I have also requested my money back, to no avail. On their website they say full refund. They are promoting false advertisement and their service is terrible. I would not recommend that anyone use this company in future...

Category : Retail

(0) Replies

Country : South Africa

goodday i made a bed layby of R4000 in 28/11/2016.I finished my payment on 24/01/2017.But the bed was sold out and was told to wait till the next stock 31/01/2017. was called that i must come and choose from the beds that have i arrived because the one that i am looking for has not arrived they are still waiting. i said i will wait for another week. after a week they called me again but only to say the bed suooliers have discontinuid with the bed i must pay R200 more for me to get another...

Category : Retail

(0) Replies

Country : South Africa

Good day - This complaint is against HOMECHOICE - bulling pensioners.My dad had a credit balance on hes account and one of Homechoice agaents called him and offerred to supply a single suitcase to the credit amounts value.Thats also a tactic cause they could have issued a refund.Homechoice has in the process delivered two sets of suitcases to the value of R4000 each.How do they expect a pensioner to pay for that.On contacting them they advised my father to return the product to the post...

Category : Retail

(0) Replies

Country : South Africa

I bought milk at PNP in Carlton center on the 12th of February and I didn't notice it had an expiry date of 16th February but only noticed on the 15th which was yesterday. I went to PNP to complain yesterday and I was assisted by a man in the parcel counter and advised me to come tomorrow and talk to the manager hence I had no receipt and had left the milk behind. This morning (16th Feb) I take the milk to PNP and I meet and greet a manager called Majola and told him my complaint her then...

Category : Retail

(0) Replies

Country : South Africa

December 2016 was shopping at pnp president street kroonstad while I at the till the till freez 3 times the last amount I saw was about R130p then the till came on suddenly it reflect about R2666. I told the lady to call the manager in the meantine se told me I must pay she took the cash to the sigarette counter and she pay there. after about 30.in he came I told him what happened and he said its not his fault I told him till the stuff again I need a slip to check everything because I dont...

Category : Retail

(0) Replies

Country : South Africa

I took a airtime contract at JET MART (West Street Durban) +-2 years ago. I had a choice to cancel it after 6 months and I did. They weren't posting my statement and I just found out two years later that I'm still paying for it. I went to Jet Mart (West Street) and they called RMCS to cancel again. They put me on hold for about 20 minutes. The store advised me to call customer care (031 3332000). Customer care said they will call me the next day and that was 2 weeks ago. I'm still paying for...

Category : Retail

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Country : South Africa

What happened is I wanted to buy chicken and rolls, but my temprary card expired and when I wanted to fetch my card the card division was offline, so instead of just replacing me with another temp card, she said she couldn't help me. I'm a retail worker and know what is bad service when I get it, because I'm also working with the public and that was not on. Please up your game, because woolies is not cheap and if customer service is also bad it's doing more harm than good.

Category : Retail

(0) Replies

Country : South Africa

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