Retail Complaints

I bought goods on the 19th of September and was told that they would be delivered within 48hrs but still this day I haven't received my goods.What really angers me is that I am the one doing follow up and it seems like they don't care and mind you I was also promised yesterday my goods which I waited for the whole day still nothing,I told Seri who was helping that I knock off late and that I asked for someone to be st home last week to wait for the delivery.My reference number is 29290

Category : Retail

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Country : South Africa

I was looking for a Denim Jacket so I decided to go and look @ Eddies clothing store in Pietermaritzburg opposite Game store in Commecial road. I found the jacket but it was fitted Funny to me as the Slieves was Short and it was little bit tight, just to confurm I then ask the Consultant if its a mans Jacket and they said Yes. So I bought a jacket. I wore it once and it was still Funny to me. I wore it yesterday and the girl loughed at me. When I asked them what's so funny? They said its my...

Category : Retail

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Country : South Africa

I would like to complain about how bad Lewis (Virginia) FreeState has handled the issue of replacing one of the couches that was broken upon delivery and submitted a complain by them in 11/12/2013. David at that time whom is or was the store manager said the unit will be replaced but only to find out its the same unit that was sent back. I've been waiting for my query to be resolve since then till now, even complained through Lewis Head Office. This issue is being held back so I just...

Category : Retail

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Country : South Africa

I went to shoprite attlyn to pay my dstv account so I was paying 2 dstv accounts one for 350 and the one 460 so I'm asking the cashier how much it is all together then she answered me then I told her the money confuses me can I give her 350 then 460 then she started shouting and swearing saying I should throw the money on the desk she doesn't care what I do with the money she said piss off her name is NOKUZOLA MONGO

Category : Retail

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Country : South Africa

Refund still not received for order 208454499. I do not want a store credit as I was disappointed with another order that didn't arrive for my 40th birthday party that order number was 203379499. Whoever are the company directors or shareholders are should be made aware of this device delivery failure . An email was sent to you to remedy the refund and noting done. I DO NOT WANT A STORE CREDIT . As I have no desire to purchase anything from your store My disappointment is just...

Category : Retail

(0) Replies

Country : South Africa

I bought a wedding dress from EUROBRIDE in Fourways. I was promised that I would get my dress in way enough time before my wedding. Firstly it arrived a month late from Europe and I was in no way informed. I finally called in to find out when they plan on calling me for a fitting , I was then told that there is more than enough time and. I finally went for my first fitting and my dress was way too big. They would, in no way accommodate me with fitting times that suited me but rather what...

Category : Retail

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Country : South Africa

Bought 2 Sinotec 32" TVs. One was in a box the other a demo, as they did not have another in box. No discount. On unwrapping the demo, noted a "smudge' on the surface, which on turing on the set was a web of cracks. Took item back & was told that it had been tested (not in my presence) and found to be fine. Implied that the problem was of my own making.

Category : Retail

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Country : South Africa

I bought a hisense phone at Ackerman's silverton, after two weeks it gave me problems so I took it back on the 25 july,they took the phone to repare it including the receipt.after 14 days they called me to come take my phone because it has been fixed and fine.when I got to the store my phone was still in the same condition not fixed so they took it back.so on the 18 September I went to the store to ask why am I still waiting?so they credit it and told me to look for another phone since that...

Category : Retail

(0) Replies

Country : South Africa

On the 9 September 2017 i asked my younger brother to withdraw cash forms at shoprite and two trasaction went through I call to check what going on he said the lady said it will reverse itself and it never came back so I went to my bank to find out when I got there they told me it was withdrawn on the 13 September 2017 i went back again to shoprite to check with them again the lady who was assisting me was lebo who set at the front she said that on that saturday they did balance their book...

Category : Retail

(0) Replies

Country : South Africa

I was at shoprite mmabatho returning an essential electric stove. I was assisted by a trainee manager by the name of sylvia tamako. She insulted me so bad. The stove had an electric fault and i bought it at mafikeng branch. First she wanted to send me back to shoprite mafikeng n secondly she shounted infront of other customers that my stove is dirty thats why it is damaged. Is this the kind service we get especially from a manager. Insulting a customer? Am so dissatisfied and angry

Category : Retail

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Country : South Africa

I struggle now for a week to place a order with Cola Cola and every time I phone they inform me they are on shut down and can't place any orders

Category : Retail

(0) Replies

Country : South Africa

4 years ago I received a settlement discount from Woolworths .I pd this amount the amount asked of me at the Woolworths store in Vangate thinking this was the end of it.I was assured by the consultant that this was the balance owed after receiving the discount from Woollies' get calls everyday from MBD claiming that I now owe Woolworths over R2000 as they have handed over my account. How disgusting is this. The more I explain to them what happened they say Woolworths says this is my balance...

Category : Retail

(0) Replies

Country : South Africa

On the 13/09/2017 unauthorised purchase was made on my account in the morning, at woolworths adderly street cape town then later same day I asked my wife to buy on my account.A supervisor by the name Herbert Jacobs said to her she can only buy for R300 not more than that because its not her card.When she was about to pay then Herbert came back to say his Admin manager Rene said she cant buy anymore.I called the manager myself asked why allowed the transaction or earlier that was not...

Category : Retail

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Country : South Africa

Purchased a gift for parent feb of this year from Macro Alberton to be delvered to a KZN address.The appliance held a fault which after a few inspections was confirmed.Contacted Macro ALBERTON for assistance and till this day have not heared from.Had to go into store to lodge complaint and conveniently was referred to the site in Durban who delivered appliance .I had to look at a replacement and once agreed new applicance was delivered and old picked up.A credit of R2000 was due to me but was...

Category : Retail

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Country : South Africa

I AM SICK AND TIRED OF FEEDING VODACOM MY MONEY THROUGH EITHER DATA OR AIRTIME. FOR THE PAST MONTHS MY AIRTIME HAS BEEN DISAPPEARING I THEN CALLED THE CALL CENTER AND THEY TOLD ME THAT I WAS SUBSCRIBED FOR 'SOMETHING' ( TAKE NOTE: THEY COULDN'T EVEN TELL ME WHAT IT WAS), THAT DEDUCTED DIFFERENT AMOUNTS EVERYDAY, FINE THEY UNSUBSCRIBED IT FOR ME.FROM THEN MY DATA STARTED DISAPPEARING AS WELL SO EVERY TIME I WOULD RECHARGE MY DATA AFTER 5 MINUTES I RECEIVE AN SMS THAT MY DATA HAS BEEN DEPLETED,...

Category : Retail

(0) Replies

Country : South Africa

I have ordered 1 pair of shoes from Franella already on the 7/9/2016. I have now contacted them many times. I have as yet not receive any shoes. For the past month I have also not received any reply on my queries. How is it possible to wait a year for 1 pair of shoes to be made!! They also refuse to pay the money back, although no service has been rendered that I paid for!! DO NOT BUY anything from this company, you will be dissapointed

Category : Retail

(0) Replies

Country : South Africa

Pressed in Time Laundry and SuperKleen Dry Cleaners stole my two brand new jackets I bought in the USA. Conveniently, only my sissy boy jeans (easily available in South Africa) were the only ones that were not stolen out of three pieces handed in for dry cleaning. Pressed In Time did not contact me to advise of the theft. When I went to collect my dry cleaning, Nombuso, the receptionist expressed shock on seeing me and then told me my jackets were stolen but my sissy boy jeans were not. I...

Category : Retail

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Country : South Africa

I can't wait for another 14 working days to get that money back,I need it as in yesterday I did not pay my child's fees and I made arrangements with the school to pay on the 15/09/2017 which I have no idea how I am going to pay now because sleep-masters is giving me a run around for my money that they took from my account after I have settled my debt with them

Category : Retail

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Country : South Africa

I settled my account with sleep-masters on the 10/09/2017 and on the 25/08/2017 they still debited the monthly installment that I was paying,I called the the same day and asked them to refund and they said the money has been reversed it will be in my account within 14 working days,today I called to find out when will I receive the money since it is the 14th day and they are telling me to take my bank statement and copy of ID to the store where I settled my account so that they can start the...

Category : Retail

(0) Replies

Country : South Africa

THIS HAS BEEN GOING ON SINCE MAY!!!! BUYMONDO I have emailed you many times and filled in "leave a message" on YOUR site - BUT AM STILL WAITING FOR YOU TO GET BACK TO ME. THE EMAIL I SENT YESTERDAY IN CASE YOU CANNOT FIND IT IN HUGE AMOUNT OF COMPLIANTS YOU MUST HAVE: I have sent numerus emails to Sherwin Gunpath & [email protected] and have yet to receive a reply to anything. I have been dealing with Sherwin who assured me this would all be sorted and cancelled months ago. IT...

Category : Retail

(0) Replies

Country : South Africa

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