Retail Complaints

This is a complain as i do'nt know the platform to do so ..i was so embarrassed in front of other customer yesterday in one of pep store in kwa-thema under the leadership of the man by the name of Thabo ,,,i never been so embarrassed in all my life like yesterday ,the cashier who didn't have name tag was so rude and screaming to customer as she was complaining to other colleague that she is tired ,i was intend to do a layby that is what caused the havoc ,then she requested the address i gave...

Category : Retail

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Country : South Africa

I went to the Engen garage Dalpark. Rangeview Road by Carnival Mall Brakpan. It is the one right next to the mall not the one across the street from the mall. I put in a R100 petrol. They swiped my card three times and there went R300 of my bank account. When I phoned the owner of the garage he told me it is my problem and I must sort it out with my bank. I paid R400 for R100 petrol

Category : Retail

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Country : South Africa

I am not satisfied with the way Home choice agents are treating their customers. I placed an order in February 2017 according to the invoice that was given to me the first installment is supposed to take place today. Around 10h00 am today an agent called me and asked if I have made the payment or not cause its not reflecting from their side. I think she could have waited until tomorrow and ask me if I have made the payment or not. this is so unprofessional. I am not their first time buyer...

Category : Retail

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Country : South Africa

I went to withdraw cash and buy stuff for home as I get to the till I told the operator by the name of Rosina that I need cash as well she said I don't have cash I then ask her to check with other operators she said they don't have my question is why are you saying you are rendering this service and you always don't have cash I then ask for the manager who was not helpful also by the name of Liaise (manager) who called the store manager who told me if I don't understand that he does not have...

Category : Retail

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Country : South Africa

My Dagther by the name of Mandisa was employed by Dischem in Galleria Mall in Durban as a Cashier since December. She was treated si badly by the lady called nonhlanhla nhla nxele who is a cash officer there the lady always said Mandisa has shortfall evertime only to find that there is no such thinh even the Assisting Manager said to Mandisa she must watchout of this lady. She was threatened by Mandisa coz Mandisa is well educated n she is smart everyone was compliments her. Mandisa ended up...

Category : Retail

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Country : South Africa

Good day Sir/madam I request that somebody please call met from SPAR HEAD OFFICE VERY URGWNTLY. 0738957736 DEBBIE/YVONNE

Category : Retail

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Country : South Africa

Good day Sir/madam, I would like to bring to your attention that i had n bad fall in Benoni Spar on Frday night after there was a pool of blood laying on the floor from meat. The manager arrived with a assistant by the name of Dorothy. He could not understand afrikaans so she translated. For a manager that bad not to be able to speak the linga. Anyway besides the point he suggesyed i can take anything in the shop to the the value of R200 after he was negotiating. What a cheek as there...

Category : Retail

(0) Replies

Country : South Africa

Good day Sir/madam, I would like to bring to your attention that i had n bad fall in Benoni Spar on Frday night after there was a pool of blood laying on the floor from meat. The manager arrived with a assistant by the name of Dorothy. He could not understand afrikaans so she translated. For a manager that bad not to be able to speak the linga. Anyway besides the point he suggesyed i can take anything in the shop to the the value of R200 after he was negotiating. What a cheek as there...

Category : Retail

(0) Replies

Country : South Africa

On Thursday the 23March 2016 I went to Pick n Pay supermarket in Sherwood to place an order for a birthday cake for my daughter. I was told by the lady at the bakery to come back the next day since Xolani the guy that bakes the cakes had already gone home that day. On Friday I went to the store and I spoke to Xolani about the cake and he instructed another lady called Ntombi to take my order for the cake which she did. I placed an order for Sunday 26 March for 14h00. Ntombi confirmed with me...

Category : Retail

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Country : South Africa

Hi everyone I would like to applaud Bitmart for their great service. Im in the real estate game and rentals is my specialty. I have done extensive research online regarding Crypto Currencies and I have been to one or two seminars of dragon mine and the most informative one i have ever been to was Jacques' Bitmart Bitcoin seminar in Sandton. I have only recently bought a Graphics card rig from Bitmart and im very happy with it. Jaques was transparent and always honest regarding earnings of the...

Category : Retail

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Country : South Africa

Around 16:10 i went into mrp vaal mall took what I needed then went into fitting room. I had my overnight bag in which I had put my small black handbag inside in a trolley and had put clothes i was going to fit in the trolley. I went into fitting room left my overnight bag with the lady responsible for fitting room she had short braids and kept on calling customers "Nnana" which I didn't mind. The lady did not suggest I take my overnight bag with into the fitting room. I heard noise amongst...

Category : Retail

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Country : South Africa

I bought a DEFY eye-level-oven, +- 2 yeras ago. Just before the warranty ran out the oven started giving problems, i.e. triggering the emergency electrical circuit breaker, thus cutting off power to the whole house. This aspect has been reported on numerous times to Tafelberg Furnishes (Somerset West), yet today +- 12 months later, the problem has still not been resolved. I cannot use the Oven, optimally, for the purpose it was bought. Kindly assist! This is getting ridiculous now!To...

Category : Retail

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Country : South Africa

My daughter bought stuff which I've paid for with my debit card. She exchanged some stuff for larger numbers. For one item there we're no larger numbers and the transaction was reversed on my debit card. Up to now the money is not appearing on my bank statements and all calls to the store were ignored with the promise by teh store manager that she'll investigate and revert back to me. I took the issue up with the Legit head offices and nothing came from my claim. 3 months later and am still...

Category : Retail

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Country : South Africa

Hi Guys I would like to bring to your attention the pathetic service I have received from SA Supplements I found to wet surgical gloves partially taped in celotape in my protein powder after speaking to 2 different ladies at there headoffice in PE and sending the photo to them numerous times no response after 2 months now I also contacted there local REP in Western Cape no response after 2 months now absolutly pathetic nor me or my friends will ever buy SA Sups again. SUPPLEMENTS SA

Category : Retail

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Country : South Africa

Morning,I have been called by Vodacom on the 28th of February.They told me that they are giving out free router to al Vodacom Customers at no additional cost .This is a courtesy from them because Vodacom customers complained that it is charging more on their Data ,so they giving every Vodacom customer routers for free..I then asked if they are going to charge us.The lady called from Vodacom said "No" .I then received a massage from my phone that "Unsuccessful payment of R154.00 from Vodacom"...

Category : Retail

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Country : South Africa

I have been called by Vodacom to say they are giving out free router to all Vodacom client due to the fact that their customers were complaining that Vodacom is charging them too much on dat,So this is a courtesy from them at no additional cost.Please help HelloPeter.

Category : Retail

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Country : South Africa

Earlier on today i went to fresh and frozen bara butcher to buy and braai as i started eating i found something like a tick.i then return the whole meat to the butcher showing the manager and he said there is nothing like that

Category : Retail

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Country : South Africa

Was at Foschini in Durban west Street today I have never experience such rude behavior all from one person. Was waiting for my sister who was inside the changing room, right outside the changing rooms and this lady according to the slip her name is Annelise.she come up to me and asks me if I need any help to which I respond no I am waiting for someone who is inside she then goes inside and screams "come out someone is waiting for you"like really now we came together and she know I am waiting...

Category : Retail

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Country : South Africa

Good Morning My name is Rynelle Madanlall, I currently work at the Red Square In Musgrave Centre. I went into the Totalsports store yesterday, as my friend was going in for an interview whilst he was inside with the manger Selina Madoe , I was shopping around. Sipho and Nompilo were on duty. Nompilo started making racial comments saying that I racist and because I am Indian I wish to have my own way , failing to realize I understand Zulu. I then commented and said I brought in an...

Category : Retail

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Country : South Africa

I RECENTLY TRIED TO HELP A COLLEGUE THAT WAS HAVING PROBLEMS WITH THE ITEMS SHE PURCHASED FROM THE OK FURNITURE STORE AT THE KG MALL IN WITBANK.THE MANAGER AND STAFF REFUSED TO ASSIST COS THEY WERE EATING,DANCING AND TALKING,THEY STARTED TO GET VIOLENT AND CHASED ME OUT OF THE STORE..YOOOO WHAT KIND OF MANAGER IS SHE?WHAT CALIBRE PEOPLE DOES THE COMPANY EMPLOY?IT WAS MORE OF A LIONS DEN THAN A FURNITURE STORE>>>> OK FURNITURE.KG MALL WITBANK..PLEASE GO ON SOME COURSES TO DO BUSINESS AND NOT A...

Category : Retail

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Country : South Africa

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