Security Complaints

Good day I would like to express my concern about service being rendered from the security company that is suppose to protect us but keep on failing its customers. It is the second time that I'm complaining about the very same thing. My alarm system went off this morning @ 04H41 received a call from the security about the same time, O than requested them to send a armed response and like always they arrived at my premise at 05H35 almost a hour later My question now is is this what...

Category : Security

(0) Replies

Country : South Africa

This company is one of the biggest ripoffs ever existed. They have been debiting our account for a vehicle that has been sold two years now. The next vehicle has been double debited every month from two different accounts. I have tried so many times to resolve this problem but they have still not done anything. Furthermore the third vehicle is being debited for a tracker that is not working, and when I questioned them they said they would have to replace it. When they came out to our premises...

Category : Security

(0) Replies

Country : South Africa

I have a contract with ADT for 2 months now. From the time my alarm system was installed it has been faulty. A company called B &H installed the alarm on behalf of ADT. The 1st time the sensors weren't working on both my doors. B&H fitted new sensors, but it was still faulty. The second time B&H came out to my place to check the sensors and still it wasn't connected properly. The third time B&H came out, my motion sensor on the outside wasn't working properly. Still they couldn't find the...

Category : Security

(0) Replies

Country : South Africa

Cleerbar Solution with representatives nationwide with special reference to Willem Oberholster the Western Cape representative previously from Mpumalange recently in Langebaan now in Hermanus will provide a quotation with a requirement of a 70% deposit. After accepting the quotation with payment of the deposit the stories start with lengthy excuses up to a point that no telephone calls or messages will be responded too. The excuses will always be the blame of somebody else and he will never...

Category : Security

(3) Replies

Country : South Africa

i once bought petrol from a guy called mosime william sekano...he sold me 5 litres with the price of R40 early march this year...so when i go back to the guy again for more petrol two weeks back he drained the petrol inside a white corsa bakkie and it hit that the guy was selling compound security company petrol so felt bad when i realised it and i asked my self a question that if this guy is a security guard and he is committing crime so how safe are we in south africa....

Category : Security

(2) Replies

Country : South Africa

i once bought petrol from a guy called mosime william sekano...he sold me 5 litres with the price of R40 early march this year...so when i go back to the guy again for more petrol two weeks back he drained the petrol inside a white corsa bakkie and it hit that the guy was selling compound security company petrol so felt bad when i realised it and i asked my self a question that if this guy is a security guard and he is committing crime so how safe are we in south africa....

Category : Security

(2) Replies

Country : South Africa

I was working for Chippa investment holding & they submitted my application form(claim form) 2013 but I never get my provident fund because there was no money for Chippa but this year I went there to check then they said there is money but I must apply again I took the form to Chippa manager Mr Yawa & he refused to sign he said why he must sign again but he did before now I am stuck can U assist Me please I need that money

Category : Security

(0) Replies

Country : South Africa

Do any of these names sound familiar to you? - Elandre (Allie) Alberts - Protec Investigations - Global Diamonds Have you been scammed OR lost money OR even been threatened by any of the above companies or person? If YES, then we would like to help you! Pretending to be a Private Investigator is a criminal offence and YES, you have people behind you to help seek justice for you. You weren’t the first to be scammed, nor hurt and you definitely won’t be the last. Let your voice...

Category : Security

(3) Replies

Country : South Africa

I am a senior citizen 75 years old and have not been able to drive a vehicle since 2009 due to health problems. I sold my last vehicles in 2009 as a result and have never owned a car since then. At that time I informed Tracker that I had no longer any need for their service, but even now, EIGHT YEARS LATER, Tracker is still deducting monthly premiums from my account for A SERVICE THEY HAVE NOT PROVIDED. They do not even reply to my written complaints. Surely it is illegal for...

Category : Security

(0) Replies

Country : South Africa

I cancelled my Chubb service fully and completely in December 2013 and I had no monies owing. I did not receive a single statement of account after end December...not one. I was told by Accounts division I owe nothing further as the account was fully paid up and the contract had been cancelled. Suddenly a few days ago I received an sms on my phone (which is obviously still on Chubb's records) telling me my account has been given over to some debt collectors and I owe R899. I have no idea...

Category : Security

(3) Replies

Country : South Africa

Received confirmation that a technician will install a unit in my vehicle today between 9 & 4. No contact from car track all day. Called the offices at 16:15. First told system is slow and can't gain access. Red flag 1. Then to be told by Yolanda that she will call the technician and call me back. About 16:35 called Yolanda again because she had not bothered to return my call. Yolanda then said the technician is delayed and would install at my home. At 18:05 called again and was told by...

Category : Security

(3) Replies

Country : South Africa

On 23 Oct 2016 the alarm at my premises went while I was not at home. When ADT called me I asked themto go and investigate. They later responded that they could not access my premises. My house was broken into. On 04 March 2017 I was not at home when at 18:59 I received a call from ADT that the alarm was going off. I asked them to go and investigate. In about 15 mimutes, they called to inform me that they could not access my premises. They said that it appears as if something has been pushed...

Category : Security

(3) Replies

Country : South Africa

On 23 Oct 2016 the alarm at my premises went while I was not at home. When ADT called me I asked themto go and investigate. They later responded that they could not access my premises. My house was broken into. On 04 March 2017 I was not at home when at 18:59 I received a call from ADT that the alarm was going off. I asked them to go and investigate. In about 15 mimutes, they called to inform me that they could not access my premises. They said that it appears as if something has been pushed...

Category : Security

(3) Replies

Country : South Africa

When you get to Rea Vaya station Carlton Centre on in Albertina Sisulu street, the security staff denies people to tap in if we used a bus that the machine to tap in didn't work, we end up been charged penalties because they refuse to tap us in, telling us is not their problems and lot of customers are complaining about this. We lose money, is also not my problem that the bus tap is not working and the guy treats everyone with arrogance telling commuters that only tap out are allowed in this...

Category : Security

(3) Replies

Country : South Africa

CMS from Benoni came to remove Alarm radio at my house in 50 Koedoe street Sunnyridge Germiston.The Technician from CMS removed Radio and in the proses damaged my alarm system purposely.Left leaving my Alarm System damaged with burnt of wires.I tried several times to contact and send messages and E-mails to CMS General Manager Mr Gerrit Van Heerden and to Mrs Daleen and Mr Gary Sweeny of the Technical Department informing them that they damaged my Alarm System when they removed there radio...

Category : Security

(1) Replies

Country : South Africa

I was robbed inside shoprite at shoprite olievenhoutbosch centurion I notified the security but only got help after my husband came as iam 8 months pregnant I was very emotional all my hard earned ,3000 is gone and the only thing I get was there is nothing they could do as their so called cameras are not working .

Category : Security

(3) Replies

Country : South Africa

The security guard on duty at the entrance of ward 485 green block who was on duty during visiting hours on 20 February 2017 is the rudest arrogant unmannered person and should be removed from his duties. I witnessed him being rude to two gentleman wishing to enter the ward without any reason showing off his authority. Later in the afternoon he con fronted a doctor entering the ward raising his voice because she did not sign his book before entering the ward. She must have complained about...

Category : Security

(0) Replies

Country : South Africa

Need to call above e company for work done at my place after 2 weeks . Never answered my calls or called me back or repliyed to my emails....Just vanished

Category : Security

(1) Replies

Country : South Africa

Our house alarm went off this morning, the response time for a call from Fedelity was nearly 20 min. When I asked the Fedelity worker who phoned why it took so long, his response was because he phoned the armed response. However there was no armed response at this stage outside our property. This response time is extremely poor and a concern. Luckily, it was a false alarm.

Category : Security

(1) Replies

Country : South Africa

I HAVE SUBSCRIBED TO ADT FOUR YEARS AGO AND LAST YEAR NOTICED THAT THEY ARE NOT REACTING IN MY AREA , A NEW COMPANY COMES OUT WHENEVER THEERE IS AN ACTIVATION . SO I CONTACTED ADT ON THE 27TH JULY AND WAS ADVISED THAT THEY HAVE CANCELLED ADT IN ATTERIDGEVILLE , MAMELODI AND SOSHANGUVE ADT APPOINTED NTP TO REACT WHENEVER THERE IS AN ALARM ACTIVATION IN THOSE AREAS. DOES NOT MAKE SENSE AND I ASKED THEM TO CANCEL MY CONTRACT, TO DATE I AM STILL WAITING , I HAVE CALLED THEM SEVERAL TIMES...

Category : Security

(0) Replies

Country : South Africa

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