TimeShare Complaints

For nearly 5 years I have been paying for this timeshare. I am unsuccessful in getting bookings. All this time I managed to get only 2 bookings. I tried to get a booking for the 17th March 2017 for 3 people, for 1 night, again I was unsuccessful. I am getting fed up. Due to this reason, I want to cancel my contract. They don't want to cancel my contract. I feel I am paying for something that I don't benefit from. At the moment I can't afford this, due to me being unemployed. In the process I...

Category : TimeShare

(0) Replies

Country : South Africa

We have not received “timely performance and completion of services, and performance of services in a manner and quality that persons are generally entitled to expect”. We have been requesting a holiday destination in Cape Town for the past 12 years and to date have never been able to get this destination. QVC's promise was that we could use our points to go to a destination of our choice and that we would not be restricted to a specific resort. We were further promised that to...

Category : TimeShare

(0) Replies

Country : South Africa

At the beginning of June 2016, I was called by your marketing contractor, by the name of Investage 45 (correspondence attached hereto), advising me that my name came up in a lucky draw they were conducting and I need to pay them a visit at their Umhlanga offices, as I qualified for a prize. This, for me was very strange as I did not enter any competition of theirs, and I tried to push them away. They insisted until I succumbed to their requests for me to go to their offices. When I was...

Category : TimeShare

(2) Replies

Country : South Africa

Poor communication and will not return the points that were deducted when the reservation booking, even through their system made the made, the error was corrected without any communication to us. Took 2 days and a follow up to receive feedback of no assistance fro mteh correct department

Category : TimeShare

(0) Replies

Country : South Africa

I got into financial trouble in 2016, and expected some money to come in. I kept contact with them. When I saw that I was running into to serious arrears that I would not be able to make up to, I send letters asking them to refinance my contract, which they have done in the past. Ive been a member since the 1900's, but they never answered one email. Infact, I got the email response as deleted without reading. That has been since Oct 2016. I send another request earlier in January, still...

Category : TimeShare

(1) Replies

Country : South Africa

We belong to this group for many years, but every year when we tri to make a booking for holiday its one argument over another, and there is no place available when requested on the North Coast. We have made payments the last two months with the very sam reference number that we use fore years that were not alocated correctly to our account, therefore the excuse when we enquire a booking, that we can't make a booking if we are in arrears?? Thye promiss to call back and don't! Henk&Mandy Du...

Category : TimeShare

(0) Replies

Country : South Africa

VOCATION HUB INTERNATIONAL MEMBER NO 500296 On 18 MARCH 2015 I PURCHASED A MEMBERSHIP WITH above company and paid R 14 000.00 deposit. I took the contract out with good faith, they offered me free accommodation at Bali and Thailand.When i read the conditions i did not qualify for these trips eg age must be between 30 years and 65 years , I must earn EUR 30 000.00 per annnum, which I dont. I inform them in writing that they must cancel my membership and pay back my deposit Send me...

Category : TimeShare

(0) Replies

Country : South Africa

I have been dealing with these people for 15 years now and have paid more than R80,000 into their "Holiday" option and have been trying to get out of it for years because I split up with my then boyfriend in 2001 and just cannot afford it. I fell behind when I had my first contract and was strong armed into having them cancel the outstanding debt, but I would have to start with a brand new contract right from the start!!!! So being forced into another contract which I did not want, I...

Category : TimeShare

(0) Replies

Country : South Africa

patrick maluleke

Category : TimeShare

(0) Replies

Country : South Africa

Employees of a company called Easy Holidays (http://www.easy-holidays.co.za/) are approaching people and presenting them with a scratch card for prizes and then luring them to their office under the pretense that they have won a prize, using very sly strong-arm tactics to explain what their company provides and misrepresenting their travel packages verbally while contractually stating something different. They do not give people time to read through the contract and instead they simply...

Category : TimeShare

(3) Replies

Country : South Africa

I dont recommend Easy-holdays booking to anyone the service rendered is bad do your homework before you book with them.They after money and not client centered.I wil never ever book with them again.

Category : TimeShare

(0) Replies

Country : South Africa

I went to a presentation for VRS holiday timeshares and was talked into taking the package, 2 days later I phoned the consultant to cancel the plan and he said he couldn't. I later found out he lied. I have sent numerous emails and made many calls to cancel the service. The payments stopped coming off my bank account and so I thought that the contract had been terminated. Then on the second of January 2014 suddenly a deduction was made from my bank account for 24 thousand rand. I have not...

Category : TimeShare

(1) Replies

Country : South Africa

i have been trying to book a holiday for the past month. i paid approximately R6000 and then another R750. and have never used this. when i try to book a holiday they are saying that they are fully booked although the resort that i want to go to savannah sands has a two bedroomed apartment available, which i found out from the manageress and pearly shells is available for the whole of january. Yet African Innovations are saying that they are fully booked.

Category : TimeShare

(1) Replies

Country : South Africa

Africa Club innovation is refusing to let go my cancellation of membership. I have been paying these people for over one and a half years but never received any services from them as per our agreement. I wrote them dozens of e-mails trying to book a holiday in Namibia but to no avail. Now when I opted out of the agreement they contracted a debt collector to force me to continue paying them or else be black Listed. I need help to get rid of this mosnter which is surviving by preying on...

Category : TimeShare

(1) Replies

Country : South Africa

I hereby want to lodge an formal complaint regarding Baywater Village in Sedgefield I stayed at the Baywater Villas No 18 from the 30 September - 07 October 2013. On the first night we could not sleep because of noises that came from the roof. It sounded like rats that was running up and down in the roof. The second night the noise continued and I called the maintenance guy in the morning to complain about the noise. He informed me that it is bats and that they struggle to get rid of...

Category : TimeShare

(0) Replies

Country : South Africa

My husband and I were sold a holiday package in 2009 on our honeymoon. We were to pay an additional R 5000 to start the purchase of our points, when it came down to that, as a new couple we did not have the funds to do so, and decided to give it up even though we had already paid R 4000. This year 2013, i was contacted by a lady Sharlene to reactivate this purchase. i had many concerns in doing this as i did explain to her that cash is a problem for us, i have a 3 year old daughter and a...

Category : TimeShare

(0) Replies

Country : South Africa

Signed up 2 years ago. Was promised by salesman of free breakaways, cruise ship discounts etc. Not been able to book once. Place are never available. Points are few and places are so expensive. Want to cancel contract. Paid thousands without seeing any benefit.

Category : TimeShare

(0) Replies

Country : South Africa

in june 29.2004 where i made a payment depositof R2175.00 and they choose places where to spend the holidays and this was not explained to me. i did use any of their services because the place they chose suited them. on 29th june 2005 ,icancelled this scheme and they did not return my deposit. i hope you can resolve this problem. thaks daniel

Category : TimeShare

(0) Replies

Country : South Africa

On the 27th December 2010, we baught into the Easy Holiday Club (60points) with big promises and garanteed availability of 97%. Up to this date we have not been able to use any of their services once, due to no availability when we need accommodation anywhere in South Africa. So far none of their other promises have come to pass either. We have communicated with them several times and there is always some sort of excuse. The promised 'bonus week specials' that we are supposed to see once a...

Category : TimeShare

(1) Replies

Country : South Africa