Travel & Tourism Complaints

VACATION HUB IS THE BIGGEST SCAMMING TRAVEL AGENCY IN SOUTH AFRICA. THEY HAVE LIED TO US ABOUT THE VOUCHERS WE RECEIVED AND THEY ARE NOW REFUSING TO GIVE US OUR MONEY AMOUNTING TO R5649.00 AND TO CANCEL OUR CONTRACT THAT IS ONLY ONE DAY OLD. DONT EVER SIGN UP WITH THESE BIG SCAMMERS....THEY ARE FUCKEN CROOKS.

Category : Travel & Tourism

(0) Replies

Country : South Africa

Pay more and still not being dropped off at my destination. Uber drivers has to be able to see where client is going and decide if they want to accept or decline before reaching the client. I had to pay for cancellation and for another uber driver to drop me off more than a block of my destination due to the uber taxi problem. I pay for my destination and expect if they drop me off how far that my trip should be cheaper. In most cases more expensive. I use uber every afternoon and...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I have been experiencing poor service from City to City for as long i can remember i guess it continues being bad and worse every time because no one complains or we dont complain enough. City to City for routes Pretoria to Bushbuckridge especially on school holidays the buses never come on time and when the bus finally comes people will be shaving and pushing to get space kids get stepped on and cry which is painful for parents experience. The reason people push each other because City To...

Category : Travel & Tourism

(0) Replies

Country : South Africa

Be very careful when renting a car with Avis/Budget. They may charge you afterwards for damages which was not caused by you. Check everything carefully when leaving and when back. Let them sign. You have no defense against them. Go to a place with the car where there is better light. They use the dim light to conceal previous damages. Scrutenise everything, including spare wheel, jack, spanners, etc. Do not forget about the tyres and rims. Be careful, your belongings may be stolen. You may...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I get told I have won two free holidays and when I go to talk show get forced to sign up R30000-00 later and no results Trying to cancel contract but no reply to any of my messages

Category : Travel & Tourism

(0) Replies

Country : South Africa

I used a taxify cab and accidently forget my phone it rang till it was switched off tried getting hold of them could not their service is horrible I truly dispise them

Category : Travel & Tourism

(0) Replies

Country : South Africa

Drakansville and Alpine Heath Massage Salon run by the same individual. Booked an appointed explicitly asked if therapists are experienced and was confirmed. Had full body Hot Stone for 1hour however 30 min was used only on shoulder and back without the stones, Stones were NOT heated up and ready for use. When the stones were eventually heated up it was cooled by running water hence no idea as to what the temperature of the stones were. All this done during my paid one hour of treatment....

Category : Travel & Tourism

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Country : South Africa

I went Queenstown Shell Station to inquire about the rental of a trailer. The lady that assisted me gave me wrong information on how to rent the trailer she said I should bring driver's license and a proof of address only to be able to hire a trailer for a one way hire. Travelled all the way to Johannesburg Kempton Park on my arrival there on Saturday 06-05-2017 only to find out that I cant hire without a pre-booking that was suppose to be done in Queenstown. I phone the Queenstown Shell...

Category : Travel & Tourism

(0) Replies

Country : South Africa

My voertuig was gestamp.My versekering het vir my 'n voertuig by Hertz Hatfield tak gehuur.Ek moes 'n deposito van R1200 betaal toe ek die voertuig gaan afhaal het. Ek het die voertuig vir ongeveer 'n week en 'n half gery. Toe ek die voertuig terug vat het ek aan die mense gemeld dat ek nie brandstof ingegooi het nie want ek sien nie die nut dat ek moet brandstof ingooii nie en dan betaal julle my weer my deposito terug nie. Na ongeveer 'n dag het ek gemerk dat daar 'n bedrag van R987 van...

Category : Travel & Tourism

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Country : South Africa

This taxi driver driving a Nissan imphendulo with registration FG54DG GP is so rude and does not take passengers lives serious. He us driving and texting and when contracted by one of the passengers he became rude and insulting the passenger. Thats after nearly humping a cyclist.Young as he is respect is important. Taxi owners please teach your drivers who pay their salaries. Taxi drivers are so bad. I know its not all of them.

Category : Travel & Tourism

(0) Replies

Country : South Africa

paid in Full for a long weekend away(April 27t), pictures on the website was the total opposite of the place, we only stayed one night, as during the night we could not sleep there were frogs, lizards jumping all over my kids and I there were holes in the couches with Rats living in there, place was a total nightmare ant infestation , we checked out the next morning the owner was not available left all our details with the admin person, sent a few emails made phone calls till date no refund...

Category : Travel & Tourism

(0) Replies

Country : South Africa

A seemingly beautiful rental holiday home, but do you want to take the risk? I had booked a fully paid and confirmed holiday at Break-Away, two months in advance. Less than 24 hours before my arrival I was told that there had been a double booking by the owner and that the home was no longer available. As per airbnb policy I got a full refund but this did not compensate for the cost of our flights, the inconvenience of finding last minute accommodation for a family of 7 and most...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I am an avid airbnb promoter but after my most recent experience I will think long and hard before I make use of their services again. After fully paying for a rental home, with confirmation from both airbnb and the host, two months in advance, my booking was cancelled less than 24 hours before arrival. The only explanation was that the owner had double booked and an apology from airbnb and the host. Of course as per airbnb policy I will be getting a full refund but does this compensate...

Category : Travel & Tourism

(0) Replies

Country : South Africa

Africa People Move has left 15 customers stranded,we bought tickets from Johannesburg to Durban and back, and when when we were supposed to leave durban to Johannesburg we were told that the are no buses that leave at 10:30 to johannesburg amd our tickets clearly show that we are supposed to leave at 10:30. They organised an intercape bus to leave us at pietermarizburg and now we are in pietermarizburg and have no idea if the is a bus coming to fetch us and what time will the bus arrive,no 1...

Category : Travel & Tourism

(1) Replies

Country : South Africa

This bus is forever late,this is not happening for the first.My old aunt,71 years,is supposed to board at 11:15 to Durban.We are told the bus will be one hour late. In February this year my uncle and aunt were on the way to Pietersburg using the same Greyhound,the bus was suppose to leave at 8:00 but it was four hours late. Why on earth are we subjected to bad service by this company?Will not do Greyhound ever in my life,they don't care for us,as if we travel for free. Very...

Category : Travel & Tourism

(1) Replies

Country : South Africa

Uber has left me feeling utterly frustrated, defeated and stonewalled. There are no contact details anywhere on the World Wide Web to get hold of a human being! I made a booking with Uber and was waiting for the driver to pick me up for transportation from my home to the airport for an international flight to Zanzibar. Almost an hour after the pick up time I had booked for (already late), I received a text message from Uber stating "Your car has a small mapping device on the roof. No...

Category : Travel & Tourism

(4) Replies

Country : South Africa

I want to complain about Hotel Express's service: Complain: 1.The office telephone number in the office is not answered at 2:00 on a Saturday although they say it's available till 3:00. 2. The Booking through Hotel reservation is much easier. 3. Website in clumsy and too much info is re queried. 4.Not user friendly - rubbish 5. Non of their promises come to light - I member of Hotel Express and I paid in advance for one year.

Category : Travel & Tourism

(0) Replies

Country : South Africa

Every night there is suppose to be a 5:30 bus from town to Atlantis - every night that bus is late tonight it arrive @ 18:05 but no 1 cares that passengers have already paid their fare in advance least of all the golden arrow officials so stand around without controlling their drivers and busses they just say its due to traffic - I understand that but when this happen every night to have to have a contingency plan in place what pisses my off is the fact that the 18:00 buss arrives at d depot...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I rented a vehicle from Avis Cape Town Air port from 8-15 March 2017. I returned the vehicle in the same condition as received on 15 March 2017.The vehicle was inspected by an official from Avis and found correct my wife and I were witnesses. Six and a half hours later I received a call from Avis accusing me of driving over culverts and potholes in Cape Ton Cape Town and that the hubcap is missing and the tyre cut. A day later I receive a voice message that the hubcap was cracked. I disputed...

Category : Travel & Tourism

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Country : South Africa

DMJ bus left Butterworth at 13:00 and arrived in Cofimvaba at 14:11 and bus driver informed passengers should wait for a bus from Umtata which would arrive at 15:30. People are still stranded in a hot bus parked on a roadside in Cofimvaba. Service at Dmj sucks they treat people like shit.

Category : Travel & Tourism

(0) Replies

Country : South Africa

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