Universities Complaints

EDGARS AIRPORT JUNCTION GABORONE, I have never been faced with such a rude phonecall reception by one of the female employees. I was made to feel not so important when I wanted to talk to the Store or Admin Manager in a follow up conversation from the one we had a while ago. The female employee picking the phone after I had placed my request, decided to place the phone and went on discussing on the side with her co worker, shaming me that I insisted on being directed to a store...

Category : Universities

(0) Replies

Country : South Africa

0767825718

Category : Universities

(0) Replies

Country : South Africa

Hello Peter I have been handed over by UNISA. Incorrect cell was used by UNISA my address has never changed and was handed over, please help. Puseletso Its 3 weeks now no response to my email below as usual. Regards Alfred From: Alfred Dlamini - PX1 Sent: 05 September 2017 13:30 To: 'Ncube, Puseletso'; Alfred Dlamini - PX1 Cc: Keletso Mabusela; Mashau V Subject: RE: FW: 07232535 - INCORRECT PROCEEDURE -UNISA Hi Puseletso Apology accepted, What are you going to...

Category : Universities

(0) Replies

Country : South Africa

Hey there I registered for correction services with unisa this year and nothing has been going well from the beginning of the first semester however I went back for my second semester and things couldn't get more worse I didn't get all my study material I had to make plans on my own to get the study material I only got study material for one module out of 6 module and now they say I don't qualify for certain exams and some of my assignments ar marked 0 as a result of late submission....

Category : Universities

(0) Replies

Country : South Africa

2 Things, I have been struggling to receive feedback on exemptions forms that were send in from February and still received no response? I ended up marking out 13% for an examination during June/July in the Subject code of FDEME3L, the lecturers respond was I did not complete my assignment two which I did, but according to UNISA it states that your year mark won't be considered if your examination is less than the subminimum of 40%. So that means I marked out 13%, I asked to see my paper...

Category : Universities

(0) Replies

Country : South Africa

hi there, please kindly assist me my name is Londiwe Msomi have been studying through UNISA and now after years of studying I have finally completed my Degree but I seem to be having a problem as my credit status is not updated and this means I may not be able to register for my honours. I am applying for better opportunities but without my degree certificate I may never be employed for this profession. please kindly assist as the graduation date is nearer I need this certificate I worked...

Category : Universities

(0) Replies

Country : South Africa

I ordered a laptop, laptop bag and a lock from Tswane Computer Solutions. Myself and the University have sent numerous emails to them to deliver. The initial order was made in MARCH 2016 , they delivered the laptop in December after I had written my examinations which defeated the point as I needed it for the main purpose of my assignments and examinations as one of my modules was visual programing which requires a laptop. This year around april/may they delivered the laptop bag and the lock....

Category : Universities

(2) Replies

Country : South Africa

I have been dealing with this institute for the past 3 years . They have no way of communicating straightforwardly with students . A a result students easily get misled and no one wishes to take responsibility for any wrong information given at the Institute. After 3 Years there has been no change in attitude. Staff at Pearson have no respect for their students and clients when there are issues , which lead to negative confrontations and no responsibility on the institutes behalf to correct...

Category : Universities

(0) Replies

Country : South Africa

I understand that Unisa is a distance learning but there are many students who are at UNISA because they can not afford to go to other Universities and they can not afford rent and transport to attend classes hence they choose to study via unisa and go to near by campuses. In campuses like pretoria there are 1000s of students who are studying a unisa and things was fine before when science campus was in pretoria but now they moved it to a suburb which is very far and now students have to pay...

Category : Universities

(0) Replies

Country : South Africa

I am a final year student at the University of South Africa. I have not received my study material and I have paid all my fees in full. My complaint is that when I had requested an extension on an assignment I had been insulted by a lecturer who believes I am the one who is incompetent and it's not the fault of Unisa. Unfortunately, I was not granted an extension and I was further humiliated by the lecturer as she had e -mailed me CC her fellow colleagues saying its conveinant for me to ask...

Category : Universities

(1) Replies

Country : South Africa

I did my final modules last year in November 2016 however up until this date I have not received my complete status from Unisa. My student number is 4081848, the sad part about this is that I can't even moove on with my life waiting for something that I myself dnt know.I have been to the University a few times this year and I sent emails upon emails with no response.

Category : Universities

(1) Replies

Country : South Africa

I applied online to NSFAS in November 2016, I struggled to submit my documents online and I then send NSFAS and email but did not receive any feeback. When the applications reopened in January I checked my online status and it showed incomplete due to the documents that i could not upload as the website was giving problems, I then contacted the NSFAS offices on Campus and was told to email my documents to NSFAS of which I did and I received an email back saying that my documents were received...

Category : Universities

(1) Replies

Country : South Africa

I have been trying to get hold of the Admissions dept at the university for the past week, including yesterday and today, with no avail. I have called the ff: Vuyani Maneli (Manager Student Admission on 035 9026715- phone never answered) Deliwe Zikalala ( Senior Admissions Officer on 035 9026051- phone never answered) Nomcebo Zulu on 035 902 6030 same scenario so as Mlamuli Mngasi on 035 9026178 please, let this come to Minister of Higher Education attention thank you.

Category : Universities

(6) Replies

Country : South Africa

I APPLIED FOR NSFAS IN 2016 & my application was not approved. Today I received approval loan agreement forms and singed. When I called they said those forms are for 2016.I didn't STUDY in 2016 because they didn't approve my loan so now they say I owe them. NSFAS should stop ROBBING DISADVANTAGED students by taking advantage. I'm not willing to pay for this !

Category : Universities

(5) Replies

Country : South Africa

A child by the name of lesiba applied online last year when he come to check it was not approved.when he produce the latest statement of final grade 12 that he was gualifying with.he was told to re apply .he did as they asked and the Hod of the university approved. An administrator by the name of Maria did not want to capture because of unknown reason.because the reason was why it was approved by the Hod.I believe Maria is unprofessional and have her on issues with the management....

Category : Universities

(1) Replies

Country : South Africa

I am a student in the above mentioned institution. i recently found out that the current qualification i applied for is phased out and i have to apply for a new existing one. i am now online trying to apply for the new qualification and i have experienced some difficulties in doing so. all the diplomas are not applicable.i tried contacting my colledge and the applications departmant for assisstance, i called more than 5 times and no one answered. applications close today and i am still...

Category : Universities

(3) Replies

Country : South Africa

I wrote an exam during last October/November and only received half the results of my modules back. It has been almost a year later and i am still waiting. I have sent out numerous emails to UNISA and has received no feedback despite my continuous inquiries. This is placing a hold on completing my studies. Furthermore, they refuse to give me a copy of my transcripts of the modules that I "apparently" failed. I had to re-register and pay again to redo the module, why can't I have my...

Category : Universities

(5) Replies

Country : South Africa

An english lecturer lost my marks on 2014.he keeps making excuses everytime i request for my marks.i went to the src but they didnt help me.please help me.i cannot even get my bachelor's degrees certificate because of this.i really need your help

Category : Universities

(4) Replies

Country : South Africa

I am totally disappointed about unisa, I have sent my online application on the 24 May 2016 there was no reply until I send Email on the 20/06/16. this is the Email I've received from them: 2016-06-23 MOTALE K F Good day Kindly note that your application was rejected because you did not include proof of completed qualification. You may apply when we open and submit all your supporting documents. Regards Kelebogile Mhlanga Administration Officer...

Category : Universities

(1) Replies

Country : South Africa

56849281 my exam results of last year has not been released for BNU1501 also I wasn't notified on my exam timetable or on any manuals I got that I have another two exams to write for SUS1501 and EUP1501 on my marks it's written I was absent from my exams but I didn't even know I had exams. Now recently I wrote my exam for INM1501 on the 9th of May and I didn't get my result back. I've sent emails to unisa and also phoned and it wasted time and money and their is nothing they are doing to help...

Category : Universities

(4) Replies

Country : South Africa

have been writing my exams through Unisa at the Hellenic community of Benoni hall for 2years and have never experienced a problem with the varsity or the Exam venue till today. I was completely appalled by my experience. The hall has a toilet facility that on this day that I was there, was apparently out of bounds. There is no signs indicating this and the gate to the toilet was not locked,permitting access to the public to use the facilities.I walked past Hellenic cleaning staff and even...

Category : Universities

(4) Replies

Country : South Africa

have been writing my exams through Unisa at the Hellenic community of Benoni hall for 2years and have never experienced a problem with the varsity or the Exam venue till today. I was completely appalled by my experience. The hall has a toilet facility that on this day that I was there, was apparently out of bounds. There is no signs indicating this and the gate to the toilet was not locked,permitting access to the public to use the facilities.I walked past Hellenic cleaning staff and even...

Category : Universities

(4) Replies

Country : South Africa

My daughter(Madri Haasbroek), stud nr 55791921, enlisted at Unisa 4 years ago. After long discussions and waiting we learned that they lost her papers and they cave us the wrong acc to pay in the money. In 2013 the travelled from Upington to Cape Town to enlist and register. We talk to Mr. Willem Matthew, at the Unisa Parow branch. My daughter enlisted for a teaching program, PGCE. We paid everything and Mr Matthew did the registering. According to him everything was correct and on the...

Category : Universities

(5) Replies

Country : South Africa

Horribly terrifying service by unisa..absolutely do not deserve that 6th spot on the top universities rather should be spotted last,Ido not recommend any fellow citizens to study at this university....everything has just gone wrong they constantly claim that you owe them money therefore results not released ...the department of education has to honestly look into this ,many of the South African students life's are at great risk

Category : Universities

(4) Replies

Country : South Africa

I am a student at UJ. My laptop got stolen in the lecture hall while the lecture was taking place,by a fellow student. I immediately went to the security on campus, however they have not done anything to investigate the matter or find out who the thief might be. They could not care less that theft is a daily occurance on Kingsway UJ campus. When i went to open a case at the Brixton police station they stated that they get at least one student a day form UJ that reports theft and nothing is...

Category : Universities

(5) Replies

Country : South Africa

This is soOoo frustrating, iv never really experience such incompetency in such a high level univ. I just hate it. No one comes bck to you and in a long distance institution,how are we suppose to get help here. Seriously..its soo stupid. Can any1 help us here. We really need your support as long distance learners.

Category : Universities

(0) Replies

Country : South Africa

i am trying to get information from unisa for so long. they just dont want respond. its so damn frustrating coz when you miss the reg dates its your problem yet they dont want to help!!!!!!!!!

Category : Universities

(2) Replies

Country : South Africa

I requested a book from the library and added clear instruction that the book was to be sent to unisa Cape Town. I received a text saying that the book was sent to bromhof post office and immediately called the library to inform them that this was not as per the instructions and the person I spoke to confirmed that he could see the instructions on his side and this was a fault on their part and I should not worry this would be sorted. I went to the library today to borrow a book and was...

Category : Universities

(1) Replies

Country : South Africa

I requested a book from the library and added clear instruction that the book was to be sent to unisa Cape Town. I received a text saying that the book was sent to bromhof post office and immediately called the library to inform them that this was not as per the instructions and the person I spoke to confirmed that he could see the instructions on his side and this was a fault on their part and I should not worry this would be sorted. I went to the library today to borrow a book and was...

Category : Universities

(5) Replies

Country : South Africa

Student number :31476007. I was registered for PGCE in 2011/2012. I did 5 modules in 2011 and in 2012 did the other 5 modules including Teaching Practice module which required teaching practice period of 10 weeks to be conducted at a school and 7 assignments to be submitted.I duly did all this and passed all 7 subjects. At the end of 2012, I enquired when I would receive my PGCE certificate and was told to do another language module to get my certificate.I did this language module in 2013.At...

Category : Universities

(3) Replies

Country : South Africa

Unisa is one of the worst universities to date. No answer of any call ,no feedback to students. I have been trying for the past 3 years to study at Unisa in Durban. I have tried calling numerous times. I even went to the university personally and the service was pathetic. This is not fit to be called a university it should be called a place for lazy people that sit on their assess the whole day...Such a waste.. My advice to all reading this.. Don't even waste your valuable time looking or...

Category : Universities

(0) Replies

Country : South Africa

I wrote a UNISA exam. And I discovered mark misallocation upon receipt of my script. for example, the question paper full mark would be (6) six, and when I check my script, the answer was correct however I was only awarded (1) one mark. Therefore I was short charge with mark allocation on my script.

Category : Universities

(0) Replies

Country : South Africa

First of all some idiot thought it was a good idea to block non registered students from accessing the student portal so I couldn't even check my financial statement. after hours of sitting with a ringing phone which the fat cows at finance answered only when they felt like it i got my amount owing to the university. i then paid it and waited a week as one incompetent uninformed idiot told me it will be unblocked as soon as the payment reflects and nothing has happened. i cannot go into...

Category : Universities

(0) Replies

Country : South Africa

I am a unisa student who have recently tried to reregister on myunisa but was informed that there were outstanding documents, Ive taken all necesarry documents to the unisa offices in bloemfontein in december and made the payment that was outstanding aswell, they have promised me that my documents would be uploaded by the 13th of january but until today they have not been updated ive tried contacting them for the last two weeks but they refuse to answer the phone ive send numerous sms's...

Category : Universities

(0) Replies

Country : South Africa

To whom it may concern I have written several times and have proof of the correspondence I have sent to UNISA including the Ombudsman, but I have not received a resolution as to why incorrect SUPP results show on my academic transcript on the my UNISA site. I have never written as SUPP at UNISA-yet these exams that were deferred are showing up as SUPPS on my transcript. This is not a true reflection of my academic performance at the institution and it puts me in a negative light when...

Category : Universities

(0) Replies

Country : South Africa

I am an independent contractor at UNISA (University of South Africa). I informed the Institution that I will not be available to tutor for some period because I had to go to Johannesburg for some personal matters and was informed I should return the books in Sept, I couldn't return the books because I was in Johannesburg so Unisa with-held my payment reason being that I didn't submit the books. Eventually I was back in Cape Town early October and submitted the books and nothing was done to my...

Category : Universities

(0) Replies

Country : South Africa

I am an independent contractor at UNISA (University of South Africa). I informed the Institution that I will not be available to tutor for some period because I had to go to Johannesburg for some personal matters and was informed I should return the books in Sept, I couldn't return the books because I was in Johannesburg so Unisa with-held my payment reason being that I didn't submit the books. Eventually I was back in Cape Town early October and submitted the books and nothing was done to my...

Category : Universities

(0) Replies

Country : South Africa

Dear Sir/Madam my student number is: 35376538 Name: TP Kubheka Plese Note this happen yesterday i am not happy with the kind of treatment we get at unisa in Newcatle, beacause they just make their own rules whenever they like to do so, they have close the computer lab and we need to do our studies, is not the first time they done this and is affecting our studies, it should be understand that it is our problem if as student if unisa has shot of stuff, funny they took the person...

Category : Universities

(0) Replies

Country : South Africa

My 2012 UNISA account was R45.00 in credit. I then wrote 3 exams over January and February 2013 and went to check my results a month later only to be confronted with a message for outstanding fees. I then checked my account which had been clear of any charges in 2012 and now had three amounts added for reinstatement of 3 modules on the dates of those exams. I then requested the finance department to send me an account of these charges and motivation for reinstatement as there was nothing...

Category : Universities

(0) Replies

Country : South Africa

I replied via their webquery after they got my studies mixed up after the first semester (Gave me feedback on subjects I have not written yet) Eventually after getting violent and coarse with them using foul language etc did they ask me (very shortly) to send the proof that I sent some communication previously. Honestly, via a webquery you get no proof of anything. So now they took my money, and just shrugging. Smart having that webquery box. The amount of stupid people just being...

Category : Universities

(0) Replies

Country : South Africa

I emailed unisa about a refund i submitted, i wanted the money back owing to me as the navy payed for my full years fees and i required that R5900 be paid back to me. only i got the wrong response, they claim they paid this money back into the nevy's account, meaning this money is now lost... i want my money back asap into MY account as i specified on the refund form along with the deposit slip of my amount and the proof of the navy's amount. i have no idea who told them they can give my...

Category : Universities

(0) Replies

Country : South Africa

Unisa has no telephonic complaints line, they have abolished telephonic complaints lines for email complaints - to which they do not reply in time and many students'problems go unsolved. Unisa's service has(in the last 10 years)steadily gone from outstanding to disgraceful. Does Unisa online registration even exist? I registered online, paid my deposit for modules, just to be notified I was not registered -the system failed to register me. They apologise for the inconvenience and you can...

Category : Universities

(0) Replies

Country : South Africa

i applied to Unisa, paid the fee, submitted the forms. They never reply, now i dont have a clue if i am even accepted or not.Registration is now open and i havent received a 'pack'. This disgusts me. Worst institution i have ever dealt with. Unisa is an embarassment, espeially since all their employees are supposedly qualified.

Category : Universities

(0) Replies

Country : South Africa

Hi, I am very disappointed for the fact that your services delivery is not prepared to meet the clients or Students needs, I tried to apply before registration, for or your system rejected me and wanted to change my name into what it needs that can not happen, and I several tried you registration landline no body could pick the phone and answer, I sent you my details for second semester registration through sms code 43578 accepting that I was late for first semester, what you do, is telling...

Category : Universities

(0) Replies

Country : South Africa

I went to register at UNISA and the person who helped me with registration never told me if I wanted to do a PGCE I should get my Diploma evaluated by SAQA.Until I went there to UNISA with an e-mail I received stating I should get my Diploma evaluated that was on the 19th March 2012 which was the closing date for registration.I showed them the e-mail and they told me I should go to SAQA in Pretoria same day and be back to Richards Bay before 15:30 to register.I don't believe a competent...

Category : Universities

(0) Replies

Country : South Africa

UNISA, as a distance education institution, is a complete disgrace! I have sent numerous emails and sms's to the contact details reflected on the web, but have recieved no reply thus far! The only thing that I receive is an automated reply sent on behalf of Professor L Molamu, the University Registrar which reflects my case number. Obviously UNISA representatives do not realise how imperative studies are for professionals who are part-time students and whose career is directly influenced...

Category : Universities

(4) Replies

Country : South Africa

UNISA needs to reconsider opening a call centre. I have never experienced such a fustrating registration process in my life. This is really bad. They need to do something about their registration process.

Category : Universities

(1) Replies

Country : South Africa

I have tried numerous times to get a hold of someone from UNISA to help me with my academic record. No replies to emails, sms's and phone calls. I went and stood in long queues at the UNISA offices for hours before walking away tired and frustrated.

Category : Universities

(1) Replies

Country : South Africa

The Postgraduate Diploma that I am in the middle of studying has completely changed format. I just want to know is I can continue on the old format or if I must register for the new format in 2012. I have sent 3 emails since the 16/11/2011 and have tried to phone the Economics and Management Sciences department to no avail? This has potential financial and time implications for me and I am not getting any assistance what so ever. Bring back the Call Centre please!!!!

Category : Universities

(1) Replies

Country : South Africa

WAITING FOREVER TO GET FEEDBACK ON MY PROPOSAL IS UNACCEPTABLE, AND THAT FROM THE UNIVERSITY OF SOUTH AFRICA. THEIR CORRESPONDENCE IS ABSOLUTELY INEFFECTIVE AND WE AS STUDENTS ARE NOT STUDYING FOR FREE. WE DON'T HAVE ALL THE TIME IN THE WORLD TO STUDY, IT'S NOT FAIR THAT THEY TAKE ON TOO MUCH TO HANDLE AND THEN WE MUST SUFFER THE CONSEQUENCES. I REALLY HAD VERY HIGH EXPECTATIONS FROM A WORLD RENOWNED ACADEMIC INSTITUTIONS. I FEEL SO DISPONDENT AND NOW AM TAKING MY STUDIES ELSEWHERE, AS...

Category : Universities

(1) Replies

Country : South Africa