RCS Complaints - Acocount Paid,but not reflecting on statement

I paid R3500 on 11/10/2017 to RCS Credit Card on the balance of R4000,This means my outstanding balance is R500,but the funds are not reflecting on my statements. I Tried to resolve this matter by calling the RCS Group every week to resolve this matter but in vain.Its is about 4 months now ,the RCS charges me 22% interest every month about R345 & keep deducting money from my account every month, when I call RCS Group, their consultants are rude ,they keep telling me they will follow up.I tell them I m going to stop my debit orders, but they keep telling me they will take legal action against me.

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