Multi choice Complaints - Allocating payment to account

After price last year august, ive had endless problems with dstv. I have been a customer for years and never defaulted. Ive been overcharged which eventually i gave up and paid what ever they wanted. So i chose to make manual payments every month cos i know they will mess uo my debit order amount again. Now i still receive smss saying im in arrears yet apparently they did not mive my payments to the correct account. The solution i get is that i need yo phone them every month after payment to allocate the payment. What rubbish!!! Im so sick and tired of dstv. And nobody gets backs to me. This is by far the worse service provider ever.

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