VFS GLOBAL SOUTH AFRICA Complaints - APPLICATION FOR PERMANENT RESIDENCE

I applied for a permanent residence permit for my son on 05/12/2014.his name is Aron Takudzwanashe Hodzi.
Since then his permit is not yet out .I am his father Alois Stewart Hodzi.
I was at vfs offices on Thursday 27/10/2017 in the afternoon with my son and saw a supervisor called Dudu M.who promised to help me within a week ,she gave me her email address .I have sent emails three times now and no response still please help please assist. I have phoned the VFS call centre
more than 150 times visited the VFS centre in Pretoria 10 times and sending emails but no one is helping me. Please assist hellopeter its affecting my son his studies.

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