Absa Idirect Complaints - BAD SERVICE

I am policy holder of Absa Indirect, I made a claim 8 weeks ago and I have been taken from pillar to post, Im being told that an order has been made for the car parts , I waited when I call again I'm told that the claim has not been processed, somebody will call me as soon as its done I don't know what to believe now I'm driving around a car that is not road worthy as if I don't have an insurance BUT ABSA STILL DEBITS MY account or a service that is not rendered. I DONT KNOW HOW LONG I SHOULD WAIT FOR MY CAR TO BE FIXED

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