Pep store Complaints - Bad service

Am so angry I went to pep store Balfour park store next to checkers and jet to buy airtime I was helped by a lady named Pauline I greeted her nicely she was buzy talking to checkers staff I said to her nicely airtime for vodacom R20 she gave me mtn airtime as she was buzy chit chatting with checkers staff I saw it when I get home I send my niece to go exchange it she told my niece that she won't change it coz it's my fault ,why I didn't check it before I leave the store but how it is my fault ?? Coz I explained that vodacom airtime and it's happening for 2nd time

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