ABSA Bank Life Style Centurion Complaints - Bad Service

After the second attempt to take my 92 year old mother to have her ID card renewed at ABSA Bank Life Style Centurion - Home Affairs, we arrived from Pretoria to find the branch closed for renovation and they were off line. I cannot believe, a bank such as ABSA only offers this service at one branch? This has cost me time off work (2 days), petrol from Pretoria to Centurion and the stress for a 92 year to endure.

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