Skynet (Isando) Complaints - Bad SERVICE

I bought from VSP Hair September 2018 it was curried to skynet Isando, I never got my 2 parcels to date..
I called skynet Tiffany Fourie she promised she will find out what happed she got back to me and told me my parcels were stolen they still investigating, I email and call daily she forwarded to her colleagues no one wants to help... the service is so bad they don't even respond... I told them I will seek legal action no 1 seems to care.. She said my parcels are stolen and there's nothing they can do the last time I called her

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